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"Beautiful place and great attention!!!!"
January 9, 2019
Free Wi-Fi in all rooms!
Book now before it's too late!
|Value for money||8.7|
|Distance to city center||25 km|
|Nearest airport||Phuket International Airport (HKT)|
|Distance to airport||12.0 km|
"We love the hotel and the service at cassia."
December 11, 2018
"Place was really cosy and comfortable."
December 27, 2018
"Very nice hotel - colorful - friendly staff."
June 23, 2018
"Everything is perfect for guests who searching for fun."
November 1, 2018
Cassia was all new in 2015 and opened since November 2015, Cassia Phuket guarantees guests a pleasant stay whether in Phuket for business or pleasure. Situated only 25 km from the city center, guests are well located to enjoy the town's attractions and activities. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Offering hotel guests superior services and a broad range of amenities, Cassia Phuket is committed to ensuring that your stay is as comfortable as possible. The hotel offers access to a vast array of services, including free Wi-Fi in all rooms, 24-hour security, convenience store, gift/souvenir shop, grocery deliveries.
All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The complete list of recreational facilities is available at the hotel, including watersports equipment rentals, private beach, golf course (within 3 km), outdoor pool, spa. Whatever your reason for visiting Phuket, the Cassia Phuket is the perfect venue for an exhilarating and exciting break away.
"We loved this hotel, the room were clean, reasonably priceda..."
October 25, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-3 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 4 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
Great services and staffs. Prefect for family travelers ”
Stayed there for 3 days with family. The overall experience was great. Although there was a bit hiccup during checkin but the hotel managed it rather well. Thanks for the front office manager Num and his team we had a good holiday there. Definitely recommend for family or group traveler who wish to stay in Bangtao beach. Good value for the money! And very quite beach!
Hey Hao, Super happy to read that you enjoyed your Cassia experience! My apologies for the shortcoming during the check in experience but glad Khun Num and his crew managed to rectify. Hope to see you at Cassia again soon! Be cool with Cassia! Live, Laugh, Love your way, Logan Daley Hotel Manager
Nice lively hotel”
The hotel is nice and lively, perhaps sometimes a little too lively. The poolside is romantic and beautiful, but there is some loud music that goes on in the poolside until rather late. I wish that they would keep the peace and quiet at the poolside and stop the music after 8 pm. The quiet pool side would make the place even more luxurious and attractive.
Hey Vijay, Awesome to read you enjoyed your Cassia experience! We do try to create a super fun vibe throughout the hotel with our music, artwork and style; your comments on the splash deck are well noted however and we will discuss during our next round table and see what we can come up with. Hope to see you soon! Be cool with Cassia! Live, Laugh, Love your way, Logan Daley Hotel Manager
Fabulous hotel. ”
We love the hotel and the service at cassia. Staff were helpful and supportive. We got upgraded the room for our stay which was fantastic! I would recommend this hotel to anyone and I will definitely come back again.
Hey Mantana, So excited to read that you loved your Cassia experience, the service from our Cassia friends and your upgraded suite! Can’t wait to welcome you home again soon! Be cool with Cassia! Live, Laugh, Love your way, Logan Daley Hotel Manager
Great location, lots of facilities for family to enjoy together.”
Cassia is perfectly fit for family vacation. There are lots of facilities to spend time together with family i.e. foosball, air hockey, pingpong, swimming pool, and sea beach.
Hey Weeradate, Super excited to read that you enjoyed your Cassia experience and all the fun that can be had around the resort! Come and hang with us again soon! Be cool with Cassia! Live, Laugh, Love your way, Logan Daley Hotel Manager
Good breakfast, friendly staff, a lot of Russian guests. Nice design of the rooms, family mart near by. We had a problem with water draining in the shower and were upgraded to better room next day although we weren’t willing to move. There is a kitchen in the room with all you need to cook something
Hey Elmira, Super cool to know you enjoyed your Cassia experience, our design, breakfast and location within Laguna! My apologies for the issue with the shower, I am glad that we managed to offer and upgrade, but understand that you did not want to move, we will work hard to ensure the same is not repeated, again I do apologize. Come back and hang with us again soon! Be cool with Cassia! Live, Laugh, Love your way, Logan Daley Hotel Manager
Booked and paid for 3 people (incl an extra bed) but Cassia were totally unprepared”
We had to ask for the extra bed to be put in our room, it should have been ready for us as we had paid for this. We then had to call reception again a few hours later to follow this up as it still hadnt been done, we were tired and wanted to get some sleep. We were also only given 2 bath towels for 3 people. We called reception to arrange this but the towel never arrived! Hotel was exceptionally hectic, a lot of children which wasnt for us. But the hotel is in a really beautiful area and has a great view
Hey Jane, My apologies for the shortcomings during your Cassia experience; this is totally not acceptable and not within our norms. We have discussed during our round table and I am sure will remain an isolated incident, but again, I do apologize. Hope to see you again. Be cool with Cassia! Live, Laugh, Love your way, Logan Daley Hotel Manager
Funky Design and Excellent Service”
I love the hotel! The overall design of the hotel is very funky and colourful! We visited during the World Cup period in 2018. They aired the match at the lobby. The staff (in particular, a lady with short hair but I dont know her name) were very helpful and made sure there were enough seats for guests to sit. We also found out that the hotel partnered with certain restaurants and bars and they have drivers to pick you up. Just let the hotel staff know which restaurants you want to go, they will assist you to call the restaurants and the restaurant staff will pick you up with their own vehicles to the restaurants. And when you finished your meals you can let the restaurant staff know that you are going back to the hotel, they will send you back for free because you are their customer. The rooms were nice and comfortable. Breakfast was good. The view was nice. Overall I was very happy with my stay.
Great design, clean, fun, comfy bed!”
It was such a smooth check in. The room was super clean, had everything u need. The bed was the best! So comfy. We love the pingpong table, we cud play at nite while d kids played in kids club next to it. Fun & cool place. Kids love the sand pool. Halal cafe, Hillmyna Cafe (best halal restaurant)is nearby too. They served great food at very reasonable price. We love BangThao area more than Patong. Great choice to stay here!
New style hospitality”
Very nice hotel - colorful - friendly staff. The room I had was overlooking Bang Tao Beach and the poolside of Cassia Phuket. I didn't use any of their facilities except for the restaurant (dinner). I had a steak-sausage plate which do NOT recommend to anyone. Steak was everything BUT tender. Sausages were dry and the whole "presentation" was kind of sad. I had to get used to the "system" - whereby you need to place your order(s) at the bar. Restaurant staff wasn't very attentive. Decided not to risk much more and enjoyed my breakfast the next morning elsewhere. Rooms are very clean and spacious. Very nice. Lot's of Chinese tourists. Guess they are everywhere now in Phuket.
Marathon trip ”
Motorbike rental just outside with canal village, free breakfast, great equipped rooms with fully fitted kitchen, staff can drop off room service food and empty trash bin without stepping in to the room.
Place was really cosy and comfortable. All the frontline staff were polite and friendly. Although one staff from the management was a little rude in telling me that I am smoking in a place where I am not supposed to. I didnt know as there were other people smoking there too and there was an ashtray so I assumed it was a smoking point . That management staff was a little rude in telling me off. Perhaps they should put up a sign that it's a non smoking area.
Hey S, Super happy you enjoyed your Cassia experience and hanging out with our Cassia friends! We don’t allow smoking at the entrance to the hotel, we have moved the garbage bins from this area to avoid confusion, and sorry if you thought it was rude. Hope to see you next time! Be cool with Cassia! Live, Laugh, Love your way, Logan Daley Hotel Manager
Gorgeous hotel on Bangtao beach”
Our room is a 2-bedroom loft with water view, which offered gorgeous view overlooking lagoon and the ocean, especially during sunset. I however did not give 5-star for hotel location, because the beach is not outside of our door. Instead, to go to the beach, we need to walk about 5-10 min, depending on how fast we walk. The hotel did provide a shuttle boat there though, which ran from ~8 am - 8 pm. The room was clean. The staff was friendly. However, they were trying to get us to stay in other room type at first when we booked our room 3-4 months in advance, but essentially after persisting on staying in the type of the room we booked, they gave us the room. Some other minor drawbacks for the place: quite limited food for breakfast and the room was somewhat smaller than expected. Overall, I really love the hotel and Bangtao beach, which is most peaceful compared to other beaches in Phuket, and I would definitely come back.
Hey Nawaporn Yasssss sunset views from Cassia are super amazing! So happy you enjoyed! Bang Tao beach is defiantly the best beach on Phuket! Peaceful, but with some great beach clubs also if you want some noise! We are constantly upgrading our breakfast experience, so very sure you will notice some great changes next time! Hope to see you again when you are next on Phuket! Be cool with Cassia! Live, Laugh, Love your way, Logan Daley Hotel Manager
Wonderful place for family trip”
Excellent Staff Service. Hotel staff were supportive our one day trip to Hey and Racha island. Shuttle boat to hotel beach was great. Value for price.
Hey Vatcharin, Reading your comments really brings a smile to my face, fantastic to know you found our Cassia friends to be excellent and they helped organizing and island tour! Come back and hang with us again soon! Be cool with Cassia! Live, Laugh, Love your way, Logan Daley Hotel Manager
Love this place. Great space and friendly staff. I will definitely visit again.
Hey Lea, Awesome comments on your Cassia experience! Come and hang with us again soon! Be cool with Cassia! Live, Laugh, Love your way, Logan Daley Hotel Manager
Too good to be true”
Artistic designed, modern, clean, spacious, decent pricing in a prime Laguna township. Staff is very helpful. Scenic from every angle. Lots of eateries on Bang Tao Beach.
Hey Wai, Super awesome comments, so happy you enjoyed your Cassia experience, our crew of Cassia friends and being within Laguna! Hope you will come and hang with us again soon! Be cool with Cassia! Live, Laugh, Love your way, Logan Daley Hotel Manager
The hotel is great and I have nothing to complain about. Excellent rooms and facilities. One problem though is not with the hotel but with Phuket. A taxi from the airport is 400THB. If the hotel organises a taxi for you to return to the airport it is 950THB. Taxis are a nightmare. So the hotel is great, but only if you don't plan on leaving it. Short distances in hire cars are ridiculously expensive and it seems there are no other options. Phuket really needs to lift its game when it comes to transport for an island relying on tourism.
Great, hip, modern hotel with great location”
Fantastic, new hotel in Laguna Phuket. Highly recommended (just a bit on the pricey side), and have already booked Cassia for my next stay. Cute coffee Nespresso machines, but capsules have to be bought (free coffee is Nescafe). Rooms include 1 small and 1 big pot (induction!), egg boiler, microwave, big fridge, full plates/cups/tableware, knives, bottle opener. Pool has an interesting sandy bottom section (imitates the ocean I guess). Free parking onsite is super convenient. Very clean room (one of the cleanest I've seen).
A great Family hotel located in the Laguna”
We had a great experience at the Cassia. The staff were super helpful. The beds extra comfy. We had a sea and Laguna view loft suite. The Kitchen was well equipped with all the utensils. The only thing was the menu was limited. We hired bicycles locally so did not use the Complimentary shuttle bus around the Laguna. We left feeling refreshed and energised.
Nice apartment in Laguna”
The property is more of a holiday apartment. Our room had a nice loft that my daughter loved to hideaway in and read her books. Very peaceful surroundings. Location is pretty convenient, and just opposite to the bus stop that goes to the laguna centre. Great place to unwind if you want to stay away from the bustle of the major areas like Patong. Highly recommended for families.
Great hotel, nice room. Very friendly staff. ”
In the laguna area, very nice area. Hotel is beautiful and well maintained. The only negative we could mention is that it that it can be very noisy. Walls are thin and some other residents can be very loud. Overall a very good experince, great hotel, great staff. Scooter to get around is recommende.