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Cassia Phuket

"Hidden in the Laguna, in a natural setting, this place offered me all I came for and more."

DRAGOMIR - September 10, 2019
One-Bedroom Suite - Bed Cassia Phuket
Lobby Cassia Phuket
Lobby Cassia Phuket
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Cassia Phuket

64 Moo 4, Cherngtalay, Bang Thao, Phuket, Thailand, 83110 - See map
Free Wi-Fi
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in [24-hour]
Hassle-free check in
See map
Popular landmarks
Canal Village Shopping Centre 200 m
Bang Tao Beach 440 m
Phuket International Horse Club 820 m
Oasis Spa Turquoise Cove 870 m
Laguna Phuket Golf Club 1 km
Bampot Kitchen & Bar 1.17 km
Milan Tailor Ltd 1.2 km
Tawai Thai Cooking School 1.24 km
Banyan Tree Golf Club 1.3 km
The Frying Kiwi Eatery Bar 1.34 km
Nearby landmarks
Phuket FantaSea 4.95 km
Patong Beach 11.66 km
Bangla Road 11.85 km
Jungceylon Shopping Center 12.01 km
Freedom Beach 14.06 km
Karon Beach 17.38 km
Big Buddha Phuket 19.28 km
Chaithararam Temple (Wat Chalong) 19.61 km
Kata Beach 21.56 km
Nai Harn Beach 24.84 km
8.6

Excellent

Location rating score

Excellent location
ParkingFREE
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
  • Airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Air conditioning

Your dates are popular among travelersUsers are booking a place in Phuket every 4 minutes on Agoda.com
Value for money8.8
Distance to city center25 km
Location rating8.6
Nearest airportPhuket International Airport (HKT)
Distance to airport12.4 km

Rooms available at Cassia Phuket

Exceptional
Room comfort & quality
9.1
Two-bedroom Loft Suite with Lagoon
Two-bedroom Loft Suite with Lagoon
...
  • Room size: 62 m²/667 ft²
  • Balcony/terrace
  • 1 sofa bed & 1 queen bed
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Two-Bedroom Suite with Lagoon
Two-Bedroom Suite with Lagoon
...
  • Room size: 62 m²/667 ft²
  • Balcony/terrace
  • 1 sofa bed & 1 queen bed
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One-bedroom Loft Suite
One-bedroom Loft Suite
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 1 king bed & 1 futon
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One-bedroom Loft Suite with Lagoon
One-bedroom Loft Suite with Lagoon
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
  • 1 queen bed
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One Bedroom Loft Water
One Bedroom Loft Water
...
  • Room size: 40 m²/431 ft²
  • Lagoon view
  • 1 king bed & 1 futon
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One-Bedroom Suite with Lagoon
One-Bedroom Suite with Lagoon
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
  • 1 queen bed
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Two Bedroom Loft Water
Two Bedroom Loft Water
...
  • Room size: 62 m²/667 ft²
  • Lagoon view
  • 1 king bed & 1 single bed &...
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Two Bedroom Water
Two Bedroom Water
...
  • Room size: 62 m²/667 ft²
  • Lagoon view
  • 1 king bed & 1 single bed
Enter dates to see prices
Two-Bedroom Suite
Two-Bedroom Suite
...
  • Room size: 62 m²/667 ft²
  • Garden view
  • 1 king bed & 1 single bed
Enter dates to see prices
Two-Bedroom Loft Suite
Two-Bedroom Loft Suite
...
  • Room size: 62 m²/667 ft²
  • Garden view
  • 1 king bed & 1 single bed &...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Cassia Phuket?

Check-in is from 03:00 PM, and check-out is until 12:30 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Cassia Phuket?

Cassia Phuket is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 950 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Cassia Phuket also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Cassia Phuket has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Phuket with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at Cassia Phuket?

Cassia Phuket does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Cassia Phuket

  • 10.0
    Exceptional

    "Many facility and hotel environments antic and beautiful."

    thian

    |

    December 25, 2019

  • 9.6
    Exceptional
    Staff 

    "Great service from front desk and also restaurant."

    hock

    |

    March 13, 2020

  • 10.0
    Exceptional

    "Everything you need was inside your room."

    thian

    |

    December 25, 2019

Property ranking|Compared to 4,505 Phuket properties
See all rankings
Room comfort score
9.1/10
Review score - United States
9.1/10
Cleanliness score
8.9/10
Value for money score
8.7/10
Better than
98
%
of Phuket properties
Better than
97
%
of Phuket properties
Better than
95
%
of Phuket properties
Better than
94
%
of Phuket properties
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Overall rating:
8.7
Excellent
1,176 reviews
Cleanliness
8.9
Facilities
8.6
Location
8.6
Read all reviews >
What travelers say they love:
I must say this hotel lovely like it.Hotel Room is nice and ...
thian from Malaysia
Family with young children
More about Cassia Phuket

More about Cassia Phuket

Cassia was all new in 2015 and opened since November 2015, Cassia Phuket guarantees guests a pleasant stay whether in Phuket for business or pleasure. Situated only 25 km from the city center, guests are well located to enjoy the town's attractions and activities. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Offering hotel guests superior services and a broad range of amenities, Cassia Phuket is committed to ensuring that your stay is as comfortable as possible. The hotel offers access to a vast array of services, including free Wi-Fi in all rooms, 24-hour security, convenience store, gift/souvenir shop, grocery deliveries.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The complete list of recreational facilities is available at the hotel, including watersports equipment rentals, private beach, golf course (within 3 km), outdoor pool, spa. Whatever your reason for visiting Phuket, the Cassia Phuket is the perfect venue for an exhilarating and exciting break away.

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Most talked about facilities

Breakfast
23 mentions
Swimming Pool
20 mentions
Beach
11 mentions
Housekeeping
10 mentions

What they offer

8.4
Excellent

"The food in the restaurant is decent and big potion, so it's..."

Kanokwan

|

July 23, 2019

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Continental
Buffet

Restaurants on site

Vista
Cuisine:Thai
Menu:Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Cassia Phuket from real guests

Provided by verified guests of Agoda
Agoda Reviews (1176)Booking.com Reviews (775)
8.7
/
10
Cleanliness8.9
Facilities8.6
Location8.6
Room comfort and quality9.1
Service8.6
Value for money8.8
High score for Phuket
Rating
9+ Exceptional (261)
8-9 Excellent (100)
7-8 Very Good (93)
6-7 Good (17)
<6 Below Expectation (45)
Time of the year
Mar - May (77)
Jun - Aug (131)
Sep - Nov (184)
Dec - Feb (124)
Don't miss out!Users are booking a place in Phuket every 4 minutes on Agoda.com
All guests (1176)
All room types
All languages

Show reviews that mention 

Showing 516 verified guest comments
12345
9.2
Exceptional
Dave
Family with teens
Two Bedroom Water
Stayed 11 nights in February 2018

Lovely Break”

Had a lovely break at Cassia Phuket. The staff were wonderful and helpful and the Hotel was spotless. The pool was great and we spent many hours floating around relaxing and enjoying the view. The rooms were very nice with all the facilities you need. Wifi was great and extended to the pool area. Breakfast was nice and plentiful and the restaurant meals were also nice when you didn't fancy venturing out of an evening. Hotel is a 12 minute walk or 2 minute taxi ride (200bht each way) to the Boat Lane area and the restaurants are ok although not brilliant. Beach is a 3min boat ride away across the late and was nice but unfortunately had stingers in the water so we returned to the pool area as it was so nice. There is a local mini-mart 2 minutes down the road for essentials should you need any. Overall a nice relaxing trip.

Reviewed February 14, 2018
9.2
Exceptional
Caroline from United Kingdom
Couple
Two Bedroom Water
Stayed 13 nights in September 2016

Great stay at this Gem of a hotel”

Just returned from 2 fantastic weeks at the Cassia hotel , wewere3 adults in a 2 bedroomed apartment over looking the Lagoon . The apartment was immaculate and cleaned every 2 days , new towels and bed linen . Very relaxing sitting on the balcony ooking over the pool and the lagoon . Staff were very helpful and very friendly and boy did they work hard , always someone cleaning. Breakfast only basis , buffet served in the Lobby and overlooking the pool. Pool area was fantastic and kept clean and tidy , plenty towels and comfortable sunbeds. The hotel is part of Laguna resorts and is on the outskirts of the town but a free shuttle bus is available from early morning until 10 pm . I would definately recommend this hotel and will defiately stay here again when we return to Phuket.

Reviewed October 02, 2016
8.0
Excellent
Cees from Netherlands
Business traveler
One-Bedroom Suite
Stayed 1 night in June 2018

New style hospitality”

Very nice hotel - colorful - friendly staff. The room I had was overlooking Bang Tao Beach and the poolside of Cassia Phuket. I didn't use any of their facilities except for the restaurant (dinner). I had a steak-sausage plate which do NOT recommend to anyone. Steak was everything BUT tender. Sausages were dry and the whole "presentation" was kind of sad. I had to get used to the "system" - whereby you need to place your order(s) at the bar. Restaurant staff wasn't very attentive. Decided not to risk much more and enjoyed my breakfast the next morning elsewhere. Rooms are very clean and spacious. Very nice. Lot's of Chinese tourists. Guess they are everywhere now in Phuket.

Reviewed June 23, 2018
9.6
Exceptional
Toan from Singapore
Couple
One-Bedroom Suite
Stayed 1 night in November 2017

Great, hip, modern hotel with great location”

Fantastic, new hotel in Laguna Phuket. Highly recommended (just a bit on the pricey side), and have already booked Cassia for my next stay. Cute coffee Nespresso machines, but capsules have to be bought (free coffee is Nescafe). Rooms include 1 small and 1 big pot (induction!), egg boiler, microwave, big fridge, full plates/cups/tableware, knives, bottle opener. Pool has an interesting sandy bottom section (imitates the ocean I guess). Free parking onsite is super convenient. Very clean room (one of the cleanest I've seen).

Reviewed November 20, 2017
10.0
Exceptional
gregory from Canada
Couple
One Bedroom Water
Stayed 9 nights in December 2019

A Very Wonderful Stay”

Our second time here at the Cassia. The crew are so nice and helpful. The units are still very comfortable, and the amenities are fantastic. They have their own beach area now, which wasn't our favourite, but you obviously can go and find your own part, away from the masses. The only negative, ( and I would like to emphasize its not much of a negative) is the breakfast can become a little tedious. Not a big deal. If you're anyplace for over a week, and your breakfast is included, that meal in particular can tend to become pretty monotonous. Thanks to everyone at the Cassia, for making our time so enjoyable. We'll see you next year. CHEERS!!!

Reviewed December 14, 2019
10.0
Exceptional
DRAGOMIR from United Arab Emirates
Solo traveler
One-bedroom Loft Suite
Stayed 3 nights in September 2019

What a Great Choice I’ve made!”

An absolute gem! Hidden in the Laguna, in a natural setting, this place offered me all I came for and more. The hotel has a great concept, and is sparkling clean, with a great attention to details. I’ve upgraded my self to the laguna view as it was the beauty of the place that woke me up each morning. The beach is a boat ride away and is nice and clean with great views. The staff! Well they are called your friends and they really are. They helped me numerous times especially Nunn! The breakfast looks ok, but I didn’t requested it so I can’t comment too much. On the last day, due to the weather I also enjoyed the pool, and it was perfectly clean with more attentive staff. Around the hotel I recommend the Albatross caffe just across the street in canal village and Tony’s, a place to be for sunset especially! Nunn arranged a free shuttle to take me there. Lastly, the massage, inside the hotel for a great price, clean and perfect! Well done Cassia

Reviewed September 10, 2019

Hey DRAGOMIR, The crew and I are over the moon reading the comments on your Cassia experience! Super awesome you loved us! Hope you had an amazing time on Phuket and safe trip home! See you next time! Be cool with Cassia! Live, Laugh, Love your way, Logan

Responded September 11, 2019
Cassia Phuket
10.0
Exceptional
Ulandi from Singapore
Couple
One-Bedroom Suite
Stayed 2 nights in November 2016

Awesome hotel and great value”

My husband and I went to Phuket for a thanksgiving break and stayed at Cassia Phuket. It is a lovely place and perfect to go and relax. Clean, staff is very friendly and the rooms very spacious.

Reviewed November 30, 2016
10.0
Exceptional
Judith from United Kingdom
Family with teens
One-Bedroom Suite
Stayed 6 nights in November 2020

Amazing! We love it here!”

We have been staying at the Cassia for almost 2 weeks now. The amenities in the hotel and in the rooms are excellent. We appreciate all the thoughtful attention to details. Most impressive of all is the staff's attitude and the level of service, among the best I've seen in Thailand and anywhere. It makes all the difference! Everyone we've encountered here, from reception, to housekeeping, security, maintenance engineers, has been exceptionally courteous and helpful. Great vibes all around. Not to mention that the value for money factor is off the charts especially now when Thailand is still closed to visitors. It's been a very comfortable and enjoyable stay here. We feel quite spoiled.

Reviewed November 13, 2020
7.6
Very good
Kin from Hong Kong
Family with young children
One Bedroom Loft Water
Stayed 2 nights in August 2018

spacious and new and cheap”

I lived in the Cassia Phuket between 28/8/2018 and 30/8/2018 and I like it because the room is very spacious (I chose Loft with Pool/Lake View). The fully equiped kitchen can facilitate us to cook at the hotel without any difficulty. The balcony view (I lived at highest floor) is excellent, you can see the pool, lake and the sunset on the beach. The Laguna district is more quite than Patong but you still can enjoy some good food at Canal Village and Villa Market. Inside the Canal Village, there is a Floating Donut Company which we had joined. The experience is really good and is recommended everyone to play if you live adjacent, like at Cassia. Also, my son also enjoyed horse riding which is about a few minutes driving distance from the hotel. One final thing, the rental fee for the hotel is very cheap.

Reviewed September 03, 2018
8.8
Excellent
wilson from Hong Kong
Family with young children
One-Bedroom Suite
Stayed 1 night in April 2017

Cozy and welcoming”

Cassia is above standard for its value. Although no fancy restaurant, but good enough for the snack shack. Also with the circulating shuttle of Laguna resorts, going to the villa market is very easy. The beach is only a mere 10mins walk. It has everything in a tiny yet very welcoming room, and the renovation is very new. It was a pleasant experience staying at Cassia and I would definitely return once again in the future.

Reviewed April 26, 2017
10.0
Exceptional
Weeradate from Thailand
Business traveler
One-Bedroom Suite
Stayed 2 nights in October 2020

Great place to stay. Safe and save because this hotel has SHA certified but should change rugs.”

Excellent choice to stay. However, the rug in living room has dirty stain. The rug is hand tufted rug, which is not suitable for the place near ocean. The material should be PE or PP because it can be used in humid area. Cassia Hotel should consider change the rugs because travelers always use swimming pool and ocean, wet feet will always bring stain to these rugs.

Reviewed October 16, 2020
9.6
Exceptional
Ahmer from Pakistan
Couple
One-Bedroom Suite
Stayed 4 nights in July 2019

Exceptional”

The location is off from the main phuket, which was suitable for us since we had rented a car. Hotel was besides a beautiful lake, and to go to the beach (which was just across the lake) hotel provided free shuttle boat to cross the lake. You could also go to the beach by a 5 mins walk. Hotel had a good space for its guests to relax on the beautiful bang tao beach.

Reviewed July 22, 2019

Hey Ahmer, Cheers for the awesome comments on your Cassia experience! The crew and I are over the moon you enjoyed! Hope we can see you at Cassia again soon! Live, Laugh, Love your way, Logan Daley Hotel Manager

Responded August 05, 2019
Cassia Phuket
10.0
Exceptional
WONG from Hong Kong
Family with young children
One Bedroom Water
Stayed 2 nights in June 2017

modern and great staffs”

The location of Cassia is convenient, it is half hour driving from airport. It is new and modern, with great pool, one with sands, another is infinity with nice lake and seaview, suitable for both adult and kids. There is a playroom for kids too. The buffet breakfast is good. All staffs are very helpful and friendly. It is a self service place, they provide trolley at entrance, you get your belongings to your room. You get beach towels from a trolley near reception and return it by yourself, towels provided until 6pm, but you can return it anytime. All in all, great stay

Reviewed June 17, 2017

Dear Wong: Thank you for the complimentary review! We appreciated your stay at Cassia Phuket and were delighted you enjoyed the beautiful environment and self-catering concept. Cassia hopes to welcome you back soon, we sincerely value your business. Be Cool with Cassia! Regards, Robert Philips, Director of Sales & Marketing

Responded June 19, 2017
Cassia Phuket
10.0
Exceptional
Weeradate from Thailand
Couple
One-Bedroom Suite
Stayed 3 nights in November 2020

Safe and convenient place for family to stay in Phuket”

I love the view from room 517. From that room, you can see view from the lake to the beach and the sea. The vivid colors of the umbrella and newly painted wall near the edge pool make the photo taken more lively and beautiful. The hotel staffs always provide great service with big welcome smile. The room is clean, the hotel is near Central Porto de Phuket and Boat Avenue.

Reviewed November 30, 2020
10.0
Exceptional
Mantana from Australia
Couple
One Bedroom Water
Stayed 2 nights in November 2018

Fabulous hotel. ”

We love the hotel and the service at cassia. Staff were helpful and supportive. We got upgraded the room for our stay which was fantastic! I would recommend this hotel to anyone and I will definitely come back again.

Reviewed December 11, 2018

Hey Mantana, So excited to read that you loved your Cassia experience, the service from our Cassia friends and your upgraded suite! Can’t wait to welcome you home again soon! Be cool with Cassia! Live, Laugh, Love your way, Logan Daley Hotel Manager

Responded February 07, 2019
Cassia Phuket
9.6
Exceptional
Sarah from United States
Couple
One Bedroom Water
Stayed 5 nights in April 2017

Wonderful resort in a beautiful location”

We had an amazing stay at Cassia. We had a scooter accident and they were wonderful with helping us out and accommodating our needs. There are plenty of options to choose from for food, breakfast was always good and we loved that the beach was a little less crowded while we were there. The bed was very comfortable (a little on the firm side but not too much so), and the room was spacious. We had a gorgeous view of the lagoon with the ocean in the background and the shuttle services made it easy to go back and forth both to town and the beach.

Reviewed April 30, 2017
10.0
Exceptional
Ekkapong from Thailand
Group
Two Bedroom Loft Water
Stayed 2 nights in June 2019

GoodView - Nice Staff - All Facility Supported”

I recommend this Hotel and really love to join Laguna Phuket Marathon. This Hotel is nearest Start - Finish point of event. The hotel have many facility for support. and for price this hotel should be cheapest in around there and The hotel has private beach and near many restuarant etc. Villa Market , Boat Avenue etc.... Relly love to Recommend and I got room nice view lake lagoon see over window to private beach

Reviewed June 11, 2019

Hey Khun Ekkapong, Super cool to read the comments on your Cassia experience! I and the crew are over the moon to know you enjoyed! Agreed our suites with views over the Lagoon and Bangtao Beach offer amazing views! Hope next time we will have better weather so you can catch one of our magical sunsets! Hope to see you back at Cassia again soon! Be cool with Cassia! Live, Laugh, Love your way, Logan Daley Hotel Manager

Responded June 12, 2019
Cassia Phuket
9.2
Exceptional
XINNING from Singapore
Family with teens
Two Bedroom Water
Stayed 4 nights in July 2019

A nice hotel for holiday”

We book this hotel in a rush, not many choice. We select it for its price and good review. It proves to be a good choice. It is suitable for family with children. My child enjoyed the time with bubble party. Facility in the hotel are generally very good new and good, but not perfect. Hotel staff are very cheerful and helpful. They are trying to pursue customers' 100% satisfaction. There are two small issues happened during our stay. 1st one is the balcony door. However,after I called operation to report this , technician resolved this issue within 5 minutes. Very satisfied. 2nd one, my door bell was wrongly pressed 3-4 times during midnight at around 1:10am by room service guy. Hotel manager investigate this issue and apologized and offered free taxi from hotel to airport. I accepted their sincere apology. Hotel has its own private sea beach. And ferry to beach is easy and fast. Breakfast needs some improvement. THere are birds flying around, especially when 6;30am to 7;30am.

Reviewed July 14, 2019

Hey XINNING Super happy to read you enjoyed your Cassia experience and that your child enjoyed our signature foam party. Again, my apologies for the shortcomings during your stay and glad to know they didn’t hinder your experience! Hope to see you again soon! Be cool with Cassia! Live, Laugh, Love your way, Logan Daley Hotel Manager

Responded August 05, 2019
Cassia Phuket
8.8
Excellent
Maria from United Kingdom
Family with teens
Two Bedroom Water
Stayed 8 nights in October 2017

A great Family hotel located in the Laguna”

We had a great experience at the Cassia. The staff were super helpful. The beds extra comfy. We had a sea and Laguna view loft suite. The Kitchen was well equipped with all the utensils. The only thing was the menu was limited. We hired bicycles locally so did not use the Complimentary shuttle bus around the Laguna. We left feeling refreshed and energised.

Reviewed October 31, 2017
8.8
Excellent
Matsaya from Thailand
Family with young children
Two Bedroom Water
Stayed 3 nights in December 2016

Family fun”

I have been to Phuket many times but this was the time that I feel Phuket is super nice and super beautiful. So happy we made the right choice to stay at Cassia !

Reviewed December 30, 2016
12345
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