8.7

Excellent
7.9% this month
/10
(1,382 reviews)See what guests said
Highly rated by guests – 89% would recommend
Housekeeping38
View26
Breakfast16
See map

8.7

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Phuket FantaSea 5.0 km
Patong Beach 11.7 km
Bangla Road 11.8 km
Jungceylon Shopping Center 12.0 km
Freedom Beach 14.1 km
Karon Beach 17.4 km
Chaithararam Temple (Wat Chalong) 17.6 km
Big Buddha Phuket 19.3 km
Kata Beach 19.9 km
Nai Harn Beach 24.8 km
Nearby landmarks
Canal Village Shopping Centre 200 m
Bang Tao Beach 440 m
Phuket International Horse Club 820 m
Oasis Spa Turquoise Cove 870 m
Laguna Phuket Golf Club 1.0 km
Bampot Kitchen & Bar 1.2 km
Milan Tailor Ltd 1.2 km
Tawai Thai Cooking School 1.2 km
Banyan Tree Golf Club 1.3 km
The Frying Kiwi Eatery Bar 1.3 km
Cassia Phuket (SHA Extra Plus)

"Very clean and pretty place"

SWEE - May 8, 2022
One Bedroom Suite - Bed Cassia Phuket (SHA Extra Plus)
 Cassia Phuket (SHA Extra Plus)
Lobby Cassia Phuket (SHA Extra Plus)
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Removed from saved list

Cassia Phuket (SHA Extra Plus)

64 Moo 4, Cherngtalay, Talang, Phuket 83110, Bang Thao, Phuket, Thailand, 83110 - See map

In addition to the standard of SHA Plus, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Bang Thao part of Phuket, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Bangla Road. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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SHA Plus Certified

More than 70% of SHA-certified establishment employees have been vaccinated.

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Spa
Eco & Adventure
Horseback riding
Workout and Leisure
Fitness center
Swimming pool [outdoor]
  • Airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Air conditioning

Value for money8.8
Distance to city center25 km
Location rating8.7
Nearest airportPhuket International Airport (HKT)
Distance to airport12.4 km

Rooms available at Cassia Phuket (SHA Extra Plus)

Exceptional
Room comfort & quality

9.1

Two Bedroom Loft
...
  • Room size: 62 m²/667 ft²
  • Garden view
  • 1 king bed & 1 single bed &...
Enter dates to see prices
Two Bedroom Suite
...
  • Room size: 62 m²/667 ft²
  • Garden view
  • 1 king bed & 1 single bed
Enter dates to see prices
Two-bedroom Loft Suite with Lagoon
...
  • Room size: 62 m²/667 ft²
  • Sea view
  • 1 queen bed & 1 single bed
Enter dates to see prices
Two-Bedroom Suite with Lagoon
...
  • Room size: 62 m²/667 ft²
  • Lake view
  • 1 queen bed & 1 single bed
Enter dates to see prices
One Bedroom Loft
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 1 king bed & 1 futon
Enter dates to see prices
One Bedroom Suite
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 1 king bed & 1 sofa bed
Enter dates to see prices
One-bedroom Loft Suite with Lagoon
...
  • Room size: 40 m²/431 ft²
  • Lake view
  • 1 queen bed
Enter dates to see prices
One-Bedroom Suite with Lagoon
...
  • Room size: 40 m²/431 ft²
  • Lake view
  • 1 queen bed
Enter dates to see prices
Two Bedroom Loft with Water View
...
  • Room size: 62 m²/667 ft²
  • Lagoon view
  • 1 king bed & 1 single bed &...
Enter dates to see prices
Two Bedroom Suite with Water View
...
  • Room size: 62 m²/667 ft²
  • Lagoon view
  • 1 king bed & 1 single bed
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Cassia Phuket (SHA Extra Plus)?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Cassia Phuket (SHA Extra Plus)?

Check-in is from 03:00 PM, and check-out is until 12:30 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Cassia Phuket (SHA Extra Plus)?

Cassia Phuket (SHA Extra Plus) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 950 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Cassia Phuket (SHA Extra Plus) also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Cassia Phuket (SHA Extra Plus) has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Phuket with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Cassia Phuket (SHA Extra Plus)?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Cassia Phuket (SHA Extra Plus). A selection of food types including western and asian breakfast options is available for guests. There's an additional charge of 500 THB for adults and 200 THB for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Cassia Phuket (SHA Extra Plus)?

Cassia Phuket (SHA Extra Plus) features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Cassia Phuket (SHA Extra Plus)?

Your special occasion or event can be hosted at one of the 2 versatile venues. Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as private events and engagements can be hosted at Cassia Phuket (SHA Extra Plus). Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly.

Can business events be hosted at Cassia Phuket (SHA Extra Plus)?

On-site venues and convenient event services make Cassia Phuket (SHA Extra Plus) an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 2 venues can accommodate up to 500 people. An extensive range of facilities and services including projector or LED display, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Cassia Phuket (SHA Extra Plus)?

Cassia Phuket (SHA Extra Plus) does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Cassia Phuket (SHA Extra Plus)?

Cassia Phuket (SHA Extra Plus)’s neighborhood is Bang Thao which includes popular restaurants such as Aroi Seafood Restaurant, Ruen Thai Restaurant and S Café and Restaurant.

What popular shopping places are close to Cassia Phuket (SHA Extra Plus)?

Located in the Bang Thao area, Cassia Phuket (SHA Extra Plus) is close to great shopping choices like Canal Village Shopping Centre, Milan Tailor Ltd and Boat Avenue Villa Market.

What are popular attractions near Cassia Phuket (SHA Extra Plus)?

Cassia Phuket (SHA Extra Plus)’s location in the Bang Thao neighborhood makes it close to famous attractions including Oasis Spa Turquoise Cove, Lemonade Club and Wat Choeng Thalay.

What popular beaches are close to Cassia Phuket (SHA Extra Plus)?

Cassia Phuket (SHA Extra Plus)’s Bang Thao neighborhood also includes Bang Tao Beach and Pineapple Beach.

What popular natural sightseeing spots are close to Cassia Phuket (SHA Extra Plus)?

Cassia Phuket (SHA Extra Plus) is located within Bang Thao, which makes it conveniently close to natural sights including Elephant Family Phuket.

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Explore the neighborhood

What people love about Cassia Phuket (SHA Extra Plus)

  • 10

    Exceptional
    Cleanliness

    "Very clean and pretty place"

    SWEE

    |

    May 8, 2022

  • 9.6

    Exceptional
    Location

    "Clean buetifull good location very close to laguna nightlife and Bangalore Beach Good pool good facilities"

    tal

    |

    May 3, 2022

  • 9.6

    Exceptional

    "Great little hotel, nice pool and facilities."

    richard

    |

    May 2, 2022

Property ranking|Compared to 3,512 Phuket properties
See all rankings
Room comfort score
9.1/10
Value for money score
8.8/10
Cleanliness score
9/10
Location score
8.7/10
Better than
98
%
of Phuket properties
Better than
93
%
of Phuket properties
Better than
93
%
of Phuket properties
Better than
92
%
of Phuket properties
Overall rating:

8.7

Excellent
1,382 reviews
Cleanliness
9.0
Facilities
8.6
Location
8.7
Read all reviews >
What travelers say they love:
We live on Phuket but I would recommend this hotel.
Kevin from Finland
Couple
More about Cassia Phuket (SHA Extra Plus)

More about Cassia Phuket (SHA Extra Plus)

Cassia Phuket (SHA Extra Plus)

Put yourself into a special and relaxing space in Phuket at the atmospheric Cassia Phuket (SHA Extra Plus).
Have a hassle-free trip while enjoying the services and amenities offered by Cassia Phuket (SHA Extra Plus). Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Phuket.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? laundromat, dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service and room service let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Cassia Phuket (SHA Extra Plus) guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Cassia Phuket (SHA Extra Plus) include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Cassia Phuket (SHA Extra Plus). Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Guest can choose to have groceries delivered to their room at Cassia Phuket (SHA Extra Plus), for exceptional convenience and ease of dining. Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
Recreational facilities at Cassia Phuket (SHA Extra Plus) are designed for escape and relaxation. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the massage. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Get wet in the best way on sunny days by joining water-world activities like non-motorized water sports. If you like water sports, you'll appreciate the convenience of watersports equipment rentals, boats and water park provided by Cassia Phuket (SHA Extra Plus).
Have fun with your friends or family, or even meet new people at the games room and shared lounge and TV area. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

Take some time to explore Phuket during your stay at the hotel. Keep your vacation simple, with a visit to Patong Beach just 11.5 km away, where the ocean breeze makes you instantly feel relaxed. Get a photograph of yourself in front of Big Buddha Phuket located 19.1 km away, a must-see for anyone visiting Phuket.


Reasons to stay here

This hotel beats 93% of accommodations in the city on value for money.
Guests who stayed here rated the facilities above 94% of other accommodations in the city.
It's hard to beat the room comfort here, which is rated higher than 97% of other accommodations in Phuket.

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Amenities and facilities
Excellent
Facilities

8.6

Most talked about facilities

Breakfast

23 mentions

Swimming Pool

20 mentions

Beach

11 mentions

Housekeeping

10 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Russian
  • Thai

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Boating
  • Fitness center
  • Game room
  • Garden
  • Horseback riding
  • Light therapy
  • Massage
  • On-site entertainment
  • Pool facilities
  • Pool with view
  • Private beach
  • Spa
  • Swimming pool [outdoor]
  • Table tennis
  • Ticket services
  • Tours
  • Water park
  • Watersport equipment rentals
  • Water sports (non-motorized)

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alcohol
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Bottle of water
  • Coffee shop
  • Fruits/snacks
  • Grocery delivery
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Playground
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Fan
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Kitchenette
  • Kitchenware
  • Laptop safe box
  • Linens
  • Microwave
  • Mirror
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Separate living room
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Toiletries
  • Towels
  • Umbrella
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Continental
  • Buffet
Restaurants on site

Vista

  • Cuisine: Thai
  • Menu: Buffet
Location
64 Moo 4, Cherngtalay, Talang, Phuket 83110, Bang Thao, Phuket, Thailand, 83110
Excellent
Location

8.7

Airports

  • Phuket International Airport (HKT)
    12.4 km
  • Krabi International Airport (KBV)
    76.3 km

Public transportation

  • Phuket Bus Terminal 2
    14.3 km
  • Phuket Town Local Bus Station (Terminal 1).
    17.0 km

Hospital or clinic

  • Thalang Hospital
    5.3 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Phuket FantaSea
    5.0 km
  • Patong Beach
    11.7 km
  • Bangla Road
    11.8 km
  • Jungceylon Shopping Center
    12.0 km
  • Freedom Beach
    14.1 km
  • Karon Beach
    17.4 km
  • Chaithararam Temple (Wat Chalong)
    17.6 km
  • Big Buddha Phuket
    19.3 km
  • Kata Beach
    19.9 km
  • Nai Harn Beach
    24.8 km

Nearby landmarks

  • Canal Village Shopping Centre
    200 m
  • Bang Tao Beach
    440 m
  • Phuket International Horse Club
    820 m
  • Oasis Spa Turquoise Cove
    870 m
  • Laguna Phuket Golf Club
    1.0 km
  • Bampot Kitchen & Bar
    1.2 km
  • Milan Tailor Ltd
    1.2 km
  • Tawai Thai Cooking School
    1.2 km
  • Banyan Tree Golf Club
    1.3 km
  • The Frying Kiwi Eatery Bar
    1.3 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-3 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 4 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:30
  • Reception open until00:00

Getting around

  • Airport transfer fee950 THB
  • Distance from city center25 km
  • Travel time to airport (minutes)25

Extras

  • Breakfast charge (unless included in room price)500 THB
  • Daily Internet/Wi-Fi fee0 THB

The property

  • Local Tax ID/ Rental License0105526027138
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors6
  • Number of restaurants1
  • Number of rooms 308
  • Room voltage220
  • Year property opened2015
  • Most recent renovation2018

Parking

  • Daily parking fee0 THB
Property announcements

Free THB100 Angel Cash when staying 2 nights minimum at Cassia Phuket during Angel Market Weekend on October 3, 2020 to October 4, 2020, November 7, 2020 to November 8, 2020, and December 5, 2020 to December 6, 2020.

If your booking is within the Phuket Sandbox or Test & Go program, you will need to directly contact the property for further arrangements. The property’s email address can be found on your booking confirmation or when viewing your booking on the Agoda website or app, or connect with the property using our Agoda chat. When you first contact the property, please provide:
1. A statement that your booking is a Phuket Sandbox or Test & Go booking.
2. Full names and flight details for each guest.
3. Whether this booking is for your first stay during this trip.

Reviews of Cassia Phuket (SHA Extra Plus) from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.0
Facilities8.6
Location8.7
Room comfort and quality9.1
Service8.7
Value for money8.8
High score for Phuket
Rating
9+ Exceptional (306)
8-9 Excellent (115)
7-8 Very Good (101)
6-7 Good (19)
<6 Below Expectation (48)
Time of the year
Mar - May (96)
Jun - Aug (139)
Sep - Nov (208)
Dec - Feb (146)
All guests (1,382)
All room types
All languages

Show reviews that mention 

Showing 589 verified guest comments
12345
9.2
Exceptional
Dave
Family with teens
Two Bedroom Suite with Water View
Stayed 11 nights in February 2018

Lovely Break”

Had a lovely break at Cassia Phuket. The staff were wonderful and helpful and the Hotel was spotless. The pool was great and we spent many hours floating around relaxing and enjoying the view. The rooms were very nice with all the facilities you need. Wifi was great and extended to the pool area. Breakfast was nice and plentiful and the restaurant meals were also nice when you didn't fancy venturing out of an evening. Hotel is a 12 minute walk or 2 minute taxi ride (200bht each way) to the Boat Lane area and the restaurants are ok although not brilliant. Beach is a 3min boat ride away across the late and was nice but unfortunately had stingers in the water so we returned to the pool area as it was so nice. There is a local mini-mart 2 minutes down the road for essentials should you need any. Overall a nice relaxing trip.

Reviewed February 14, 2018

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9.2
Exceptional
Caroline from United Kingdom
Couple
Two Bedroom Suite with Water View
Stayed 13 nights in September 2016

Great stay at this Gem of a hotel”

Just returned from 2 fantastic weeks at the Cassia hotel , wewere3 adults in a 2 bedroomed apartment over looking the Lagoon . The apartment was immaculate and cleaned every 2 days , new towels and bed linen . Very relaxing sitting on the balcony ooking over the pool and the lagoon . Staff were very helpful and very friendly and boy did they work hard , always someone cleaning. Breakfast only basis , buffet served in the Lobby and overlooking the pool. Pool area was fantastic and kept clean and tidy , plenty towels and comfortable sunbeds. The hotel is part of Laguna resorts and is on the outskirts of the town but a free shuttle bus is available from early morning until 10 pm . I would definately recommend this hotel and will defiately stay here again when we return to Phuket.

Reviewed October 02, 2016

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8.0
Excellent
Cees from Netherlands
Business traveler
One Bedroom Suite
Stayed 1 night in June 2018

New style hospitality”

Very nice hotel - colorful - friendly staff. The room I had was overlooking Bang Tao Beach and the poolside of Cassia Phuket. I didn't use any of their facilities except for the restaurant (dinner). I had a steak-sausage plate which do NOT recommend to anyone. Steak was everything BUT tender. Sausages were dry and the whole "presentation" was kind of sad. I had to get used to the "system" - whereby you need to place your order(s) at the bar. Restaurant staff wasn't very attentive. Decided not to risk much more and enjoyed my breakfast the next morning elsewhere. Rooms are very clean and spacious. Very nice. Lot's of Chinese tourists. Guess they are everywhere now in Phuket.

Reviewed June 23, 2018

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9.6
Exceptional
Toan from Singapore
Couple
One Bedroom Suite
Stayed 1 night in November 2017

Great, hip, modern hotel with great location”

Fantastic, new hotel in Laguna Phuket. Highly recommended (just a bit on the pricey side), and have already booked Cassia for my next stay. Cute coffee Nespresso machines, but capsules have to be bought (free coffee is Nescafe). Rooms include 1 small and 1 big pot (induction!), egg boiler, microwave, big fridge, full plates/cups/tableware, knives, bottle opener. Pool has an interesting sandy bottom section (imitates the ocean I guess). Free parking onsite is super convenient. Very clean room (one of the cleanest I've seen).

Reviewed November 20, 2017

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10.0
Exceptional
gregory from Canada
Couple
One Bedroom Suite with Water View
Stayed 9 nights in December 2019

A Very Wonderful Stay”

Our second time here at the Cassia. The crew are so nice and helpful. The units are still very comfortable, and the amenities are fantastic. They have their own beach area now, which wasn't our favourite, but you obviously can go and find your own part, away from the masses. The only negative, ( and I would like to emphasize its not much of a negative) is the breakfast can become a little tedious. Not a big deal. If you're anyplace for over a week, and your breakfast is included, that meal in particular can tend to become pretty monotonous. Thanks to everyone at the Cassia, for making our time so enjoyable. We'll see you next year. CHEERS!!!

Reviewed December 14, 2019

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10.0
Exceptional
DRAGOMIR from United Arab Emirates
Solo traveler
One Bedroom Loft
Stayed 3 nights in September 2019

What a Great Choice I’ve made!”

An absolute gem! Hidden in the Laguna, in a natural setting, this place offered me all I came for and more. The hotel has a great concept, and is sparkling clean, with a great attention to details. I’ve upgraded my self to the laguna view as it was the beauty of the place that woke me up each morning. The beach is a boat ride away and is nice and clean with great views. The staff! Well they are called your friends and they really are. They helped me numerous times especially Nunn! The breakfast looks ok, but I didn’t requested it so I can’t comment too much. On the last day, due to the weather I also enjoyed the pool, and it was perfectly clean with more attentive staff. Around the hotel I recommend the Albatross caffe just across the street in canal village and Tony’s, a place to be for sunset especially! Nunn arranged a free shuttle to take me there. Lastly, the massage, inside the hotel for a great price, clean and perfect! Well done Cassia

Reviewed September 10, 2019

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Hey DRAGOMIR, The crew and I are over the moon reading the comments on your Cassia experience! Super awesome you loved us! Hope you had an amazing time on Phuket and safe trip home! See you next time! Be cool with Cassia! Live, Laugh, Love your way, Logan

Responded September 11, 2019
Cassia Phuket (SHA Extra Plus)
10.0
Exceptional
Ulandi from Singapore
Couple
One Bedroom Suite
Stayed 2 nights in November 2016

Awesome hotel and great value”

My husband and I went to Phuket for a thanksgiving break and stayed at Cassia Phuket. It is a lovely place and perfect to go and relax. Clean, staff is very friendly and the rooms very spacious.

Reviewed November 30, 2016

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10.0
Exceptional
Judith from United Kingdom
Family with teens
One Bedroom Suite
Stayed 6 nights in November 2020

Amazing! We love it here!”

We have been staying at the Cassia for almost 2 weeks now. The amenities in the hotel and in the rooms are excellent. We appreciate all the thoughtful attention to details. Most impressive of all is the staff's attitude and the level of service, among the best I've seen in Thailand and anywhere. It makes all the difference! Everyone we've encountered here, from reception, to housekeeping, security, maintenance engineers, has been exceptionally courteous and helpful. Great vibes all around. Not to mention that the value for money factor is off the charts especially now when Thailand is still closed to visitors. It's been a very comfortable and enjoyable stay here. We feel quite spoiled.

Reviewed November 13, 2020

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7.6
Very good
Kin from Hong Kong SAR, China
Family with young children
One Bedroom Loft with Water View
Stayed 2 nights in August 2018

spacious and new and cheap”

I lived in the Cassia Phuket between 28/8/2018 and 30/8/2018 and I like it because the room is very spacious (I chose Loft with Pool/Lake View). The fully equiped kitchen can facilitate us to cook at the hotel without any difficulty. The balcony view (I lived at highest floor) is excellent, you can see the pool, lake and the sunset on the beach. The Laguna district is more quite than Patong but you still can enjoy some good food at Canal Village and Villa Market. Inside the Canal Village, there is a Floating Donut Company which we had joined. The experience is really good and is recommended everyone to play if you live adjacent, like at Cassia. Also, my son also enjoyed horse riding which is about a few minutes driving distance from the hotel. One final thing, the rental fee for the hotel is very cheap.

Reviewed September 03, 2018

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8.8
Excellent
wilson from Hong Kong SAR, China
Family with young children
One Bedroom Suite
Stayed 1 night in April 2017

Cozy and welcoming”

Cassia is above standard for its value. Although no fancy restaurant, but good enough for the snack shack. Also with the circulating shuttle of Laguna resorts, going to the villa market is very easy. The beach is only a mere 10mins walk. It has everything in a tiny yet very welcoming room, and the renovation is very new. It was a pleasant experience staying at Cassia and I would definitely return once again in the future.

Reviewed April 26, 2017

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10.0
Exceptional
Weeradate from Thailand
Business traveler
One Bedroom Suite
Stayed 2 nights in October 2020

Great place to stay. Safe and save because this hotel has SHA certified but should change rugs.”

Excellent choice to stay. However, the rug in living room has dirty stain. The rug is hand tufted rug, which is not suitable for the place near ocean. The material should be PE or PP because it can be used in humid area. Cassia Hotel should consider change the rugs because travelers always use swimming pool and ocean, wet feet will always bring stain to these rugs.

Reviewed October 16, 2020

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9.6
Exceptional
Ahmer from Pakistan
Couple
One Bedroom Suite
Stayed 4 nights in July 2019

Exceptional”

The location is off from the main phuket, which was suitable for us since we had rented a car. Hotel was besides a beautiful lake, and to go to the beach (which was just across the lake) hotel provided free shuttle boat to cross the lake. You could also go to the beach by a 5 mins walk. Hotel had a good space for its guests to relax on the beautiful bang tao beach.

Reviewed July 22, 2019

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Hey Ahmer, Cheers for the awesome comments on your Cassia experience! The crew and I are over the moon you enjoyed! Hope we can see you at Cassia again soon! Live, Laugh, Love your way, Logan Daley Hotel Manager

Responded August 05, 2019
Cassia Phuket (SHA Extra Plus)
10.0
Exceptional
WONG from Hong Kong SAR, China
Family with young children
One Bedroom Suite with Water View
Stayed 2 nights in June 2017

modern and great staffs”

The location of Cassia is convenient, it is half hour driving from airport. It is new and modern, with great pool, one with sands, another is infinity with nice lake and seaview, suitable for both adult and kids. There is a playroom for kids too. The buffet breakfast is good. All staffs are very helpful and friendly. It is a self service place, they provide trolley at entrance, you get your belongings to your room. You get beach towels from a trolley near reception and return it by yourself, towels provided until 6pm, but you can return it anytime. All in all, great stay

Reviewed June 17, 2017

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Dear Wong: Thank you for the complimentary review! We appreciated your stay at Cassia Phuket and were delighted you enjoyed the beautiful environment and self-catering concept. Cassia hopes to welcome you back soon, we sincerely value your business. Be Cool with Cassia! Regards, Robert Philips, Director of Sales & Marketing

Responded June 19, 2017
Cassia Phuket (SHA Extra Plus)
10.0
Exceptional
Weeradate from Thailand
Couple
One Bedroom Suite
Stayed 3 nights in November 2020

Safe and convenient place for family to stay in Phuket”

I love the view from room 517. From that room, you can see view from the lake to the beach and the sea. The vivid colors of the umbrella and newly painted wall near the edge pool make the photo taken more lively and beautiful. The hotel staffs always provide great service with big welcome smile. The room is clean, the hotel is near Central Porto de Phuket and Boat Avenue.

Reviewed November 30, 2020

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10.0
Exceptional
Mantana from Australia
Couple
One Bedroom Suite with Water View
Stayed 2 nights in November 2018

Fabulous hotel. ”

We love the hotel and the service at cassia. Staff were helpful and supportive. We got upgraded the room for our stay which was fantastic! I would recommend this hotel to anyone and I will definitely come back again.

Reviewed December 11, 2018

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Hey Mantana, So excited to read that you loved your Cassia experience, the service from our Cassia friends and your upgraded suite! Can’t wait to welcome you home again soon! Be cool with Cassia! Live, Laugh, Love your way, Logan Daley Hotel Manager

Responded February 07, 2019
Cassia Phuket (SHA Extra Plus)
9.6
Exceptional
Sarah from United States
Couple
One Bedroom Suite with Water View
Stayed 5 nights in April 2017

Wonderful resort in a beautiful location”

We had an amazing stay at Cassia. We had a scooter accident and they were wonderful with helping us out and accommodating our needs. There are plenty of options to choose from for food, breakfast was always good and we loved that the beach was a little less crowded while we were there. The bed was very comfortable (a little on the firm side but not too much so), and the room was spacious. We had a gorgeous view of the lagoon with the ocean in the background and the shuttle services made it easy to go back and forth both to town and the beach.

Reviewed April 30, 2017

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10.0
Exceptional
Ekkapong from Thailand
Group
Two Bedroom Loft with Water View
Stayed 2 nights in June 2019

GoodView - Nice Staff - All Facility Supported”

I recommend this Hotel and really love to join Laguna Phuket Marathon. This Hotel is nearest Start - Finish point of event. The hotel have many facility for support. and for price this hotel should be cheapest in around there and The hotel has private beach and near many restuarant etc. Villa Market , Boat Avenue etc.... Relly love to Recommend and I got room nice view lake lagoon see over window to private beach

Reviewed June 11, 2019

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Hey Khun Ekkapong, Super cool to read the comments on your Cassia experience! I and the crew are over the moon to know you enjoyed! Agreed our suites with views over the Lagoon and Bangtao Beach offer amazing views! Hope next time we will have better weather so you can catch one of our magical sunsets! Hope to see you back at Cassia again soon! Be cool with Cassia! Live, Laugh, Love your way, Logan Daley Hotel Manager

Responded June 12, 2019
Cassia Phuket (SHA Extra Plus)
9.2
Exceptional
XINNING from Singapore
Family with teens
Two Bedroom Suite with Water View
Stayed 4 nights in July 2019

A nice hotel for holiday”

We book this hotel in a rush, not many choice. We select it for its price and good review. It proves to be a good choice. It is suitable for family with children. My child enjoyed the time with bubble party. Facility in the hotel are generally very good new and good, but not perfect. Hotel staff are very cheerful and helpful. They are trying to pursue customers' 100% satisfaction. There are two small issues happened during our stay. 1st one is the balcony door. However,after I called operation to report this , technician resolved this issue within 5 minutes. Very satisfied. 2nd one, my door bell was wrongly pressed 3-4 times during midnight at around 1:10am by room service guy. Hotel manager investigate this issue and apologized and offered free taxi from hotel to airport. I accepted their sincere apology. Hotel has its own private sea beach. And ferry to beach is easy and fast. Breakfast needs some improvement. THere are birds flying around, especially when 6;30am to 7;30am.

Reviewed July 14, 2019

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Hey XINNING Super happy to read you enjoyed your Cassia experience and that your child enjoyed our signature foam party. Again, my apologies for the shortcomings during your stay and glad to know they didn’t hinder your experience! Hope to see you again soon! Be cool with Cassia! Live, Laugh, Love your way, Logan Daley Hotel Manager

Responded August 05, 2019
Cassia Phuket (SHA Extra Plus)
8.8
Excellent
Maria from United Kingdom
Family with teens
Two Bedroom Suite with Water View
Stayed 8 nights in October 2017

A great Family hotel located in the Laguna”

We had a great experience at the Cassia. The staff were super helpful. The beds extra comfy. We had a sea and Laguna view loft suite. The Kitchen was well equipped with all the utensils. The only thing was the menu was limited. We hired bicycles locally so did not use the Complimentary shuttle bus around the Laguna. We left feeling refreshed and energised.

Reviewed October 31, 2017

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8.8
Excellent
Matsaya from Thailand
Family with young children
Two Bedroom Suite with Water View
Stayed 3 nights in December 2016

Family fun”

I have been to Phuket many times but this was the time that I feel Phuket is super nice and super beautiful. So happy we made the right choice to stay at Cassia !

Reviewed December 30, 2016

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