"Hidden in the Laguna, in a natural setting, this place offered me all I came for and more."
Location rating score
Free Wi-Fi in all rooms!
|Value for money||8.8|
|Distance to city center||25 km|
|Nearest airport||Phuket International Airport (HKT)|
|Distance to airport||12.4 km|
Check-in is from 03:00 PM, and check-out is until 12:30 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
Cassia Phuket is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 950 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Cassia Phuket also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Cassia Phuket has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Phuket with private transportation, the hotel can arrange both taxis or car rental.
Cassia Phuket does not permit smoking in any of its rooms, but allows smoking in designated areas.
"Many facility and hotel environments antic and beautiful."
December 25, 2019
"Great service from front desk and also restaurant."
March 13, 2020
"Everything you need was inside your room."
December 25, 2019
Cassia was all new in 2015 and opened since November 2015, Cassia Phuket guarantees guests a pleasant stay whether in Phuket for business or pleasure. Situated only 25 km from the city center, guests are well located to enjoy the town's attractions and activities. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Offering hotel guests superior services and a broad range of amenities, Cassia Phuket is committed to ensuring that your stay is as comfortable as possible. The hotel offers access to a vast array of services, including free Wi-Fi in all rooms, 24-hour security, convenience store, gift/souvenir shop, grocery deliveries.
All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The complete list of recreational facilities is available at the hotel, including watersports equipment rentals, private beach, golf course (within 3 km), outdoor pool, spa. Whatever your reason for visiting Phuket, the Cassia Phuket is the perfect venue for an exhilarating and exciting break away.
"The food in the restaurant is decent and big potion, so it's..."
July 23, 2019
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-3 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 4 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
Had a lovely break at Cassia Phuket. The staff were wonderful and helpful and the Hotel was spotless. The pool was great and we spent many hours floating around relaxing and enjoying the view. The rooms were very nice with all the facilities you need. Wifi was great and extended to the pool area. Breakfast was nice and plentiful and the restaurant meals were also nice when you didn't fancy venturing out of an evening. Hotel is a 12 minute walk or 2 minute taxi ride (200bht each way) to the Boat Lane area and the restaurants are ok although not brilliant. Beach is a 3min boat ride away across the late and was nice but unfortunately had stingers in the water so we returned to the pool area as it was so nice. There is a local mini-mart 2 minutes down the road for essentials should you need any. Overall a nice relaxing trip.
Great stay at this Gem of a hotel”
Just returned from 2 fantastic weeks at the Cassia hotel , wewere3 adults in a 2 bedroomed apartment over looking the Lagoon . The apartment was immaculate and cleaned every 2 days , new towels and bed linen . Very relaxing sitting on the balcony ooking over the pool and the lagoon . Staff were very helpful and very friendly and boy did they work hard , always someone cleaning. Breakfast only basis , buffet served in the Lobby and overlooking the pool. Pool area was fantastic and kept clean and tidy , plenty towels and comfortable sunbeds. The hotel is part of Laguna resorts and is on the outskirts of the town but a free shuttle bus is available from early morning until 10 pm . I would definately recommend this hotel and will defiately stay here again when we return to Phuket.
New style hospitality”
Very nice hotel - colorful - friendly staff. The room I had was overlooking Bang Tao Beach and the poolside of Cassia Phuket. I didn't use any of their facilities except for the restaurant (dinner). I had a steak-sausage plate which do NOT recommend to anyone. Steak was everything BUT tender. Sausages were dry and the whole "presentation" was kind of sad. I had to get used to the "system" - whereby you need to place your order(s) at the bar. Restaurant staff wasn't very attentive. Decided not to risk much more and enjoyed my breakfast the next morning elsewhere. Rooms are very clean and spacious. Very nice. Lot's of Chinese tourists. Guess they are everywhere now in Phuket.
Great, hip, modern hotel with great location”
Fantastic, new hotel in Laguna Phuket. Highly recommended (just a bit on the pricey side), and have already booked Cassia for my next stay. Cute coffee Nespresso machines, but capsules have to be bought (free coffee is Nescafe). Rooms include 1 small and 1 big pot (induction!), egg boiler, microwave, big fridge, full plates/cups/tableware, knives, bottle opener. Pool has an interesting sandy bottom section (imitates the ocean I guess). Free parking onsite is super convenient. Very clean room (one of the cleanest I've seen).
A Very Wonderful Stay”
Our second time here at the Cassia. The crew are so nice and helpful. The units are still very comfortable, and the amenities are fantastic. They have their own beach area now, which wasn't our favourite, but you obviously can go and find your own part, away from the masses. The only negative, ( and I would like to emphasize its not much of a negative) is the breakfast can become a little tedious. Not a big deal. If you're anyplace for over a week, and your breakfast is included, that meal in particular can tend to become pretty monotonous. Thanks to everyone at the Cassia, for making our time so enjoyable. We'll see you next year. CHEERS!!!
What a Great Choice I’ve made!”
An absolute gem! Hidden in the Laguna, in a natural setting, this place offered me all I came for and more. The hotel has a great concept, and is sparkling clean, with a great attention to details. I’ve upgraded my self to the laguna view as it was the beauty of the place that woke me up each morning. The beach is a boat ride away and is nice and clean with great views. The staff! Well they are called your friends and they really are. They helped me numerous times especially Nunn! The breakfast looks ok, but I didn’t requested it so I can’t comment too much. On the last day, due to the weather I also enjoyed the pool, and it was perfectly clean with more attentive staff. Around the hotel I recommend the Albatross caffe just across the street in canal village and Tony’s, a place to be for sunset especially! Nunn arranged a free shuttle to take me there. Lastly, the massage, inside the hotel for a great price, clean and perfect! Well done Cassia
Hey DRAGOMIR, The crew and I are over the moon reading the comments on your Cassia experience! Super awesome you loved us! Hope you had an amazing time on Phuket and safe trip home! See you next time! Be cool with Cassia! Live, Laugh, Love your way, Logan
Awesome hotel and great value”
My husband and I went to Phuket for a thanksgiving break and stayed at Cassia Phuket. It is a lovely place and perfect to go and relax. Clean, staff is very friendly and the rooms very spacious.
Amazing! We love it here!”
We have been staying at the Cassia for almost 2 weeks now. The amenities in the hotel and in the rooms are excellent. We appreciate all the thoughtful attention to details. Most impressive of all is the staff's attitude and the level of service, among the best I've seen in Thailand and anywhere. It makes all the difference! Everyone we've encountered here, from reception, to housekeeping, security, maintenance engineers, has been exceptionally courteous and helpful. Great vibes all around. Not to mention that the value for money factor is off the charts especially now when Thailand is still closed to visitors. It's been a very comfortable and enjoyable stay here. We feel quite spoiled.
spacious and new and cheap”
I lived in the Cassia Phuket between 28/8/2018 and 30/8/2018 and I like it because the room is very spacious (I chose Loft with Pool/Lake View). The fully equiped kitchen can facilitate us to cook at the hotel without any difficulty. The balcony view (I lived at highest floor) is excellent, you can see the pool, lake and the sunset on the beach. The Laguna district is more quite than Patong but you still can enjoy some good food at Canal Village and Villa Market. Inside the Canal Village, there is a Floating Donut Company which we had joined. The experience is really good and is recommended everyone to play if you live adjacent, like at Cassia. Also, my son also enjoyed horse riding which is about a few minutes driving distance from the hotel. One final thing, the rental fee for the hotel is very cheap.
Cozy and welcoming”
Cassia is above standard for its value. Although no fancy restaurant, but good enough for the snack shack. Also with the circulating shuttle of Laguna resorts, going to the villa market is very easy. The beach is only a mere 10mins walk. It has everything in a tiny yet very welcoming room, and the renovation is very new. It was a pleasant experience staying at Cassia and I would definitely return once again in the future.
Great place to stay. Safe and save because this hotel has SHA certified but should change rugs.”
Excellent choice to stay. However, the rug in living room has dirty stain. The rug is hand tufted rug, which is not suitable for the place near ocean. The material should be PE or PP because it can be used in humid area. Cassia Hotel should consider change the rugs because travelers always use swimming pool and ocean, wet feet will always bring stain to these rugs.
The location is off from the main phuket, which was suitable for us since we had rented a car. Hotel was besides a beautiful lake, and to go to the beach (which was just across the lake) hotel provided free shuttle boat to cross the lake. You could also go to the beach by a 5 mins walk. Hotel had a good space for its guests to relax on the beautiful bang tao beach.
Hey Ahmer, Cheers for the awesome comments on your Cassia experience! The crew and I are over the moon you enjoyed! Hope we can see you at Cassia again soon! Live, Laugh, Love your way, Logan Daley Hotel Manager
modern and great staffs”
The location of Cassia is convenient, it is half hour driving from airport. It is new and modern, with great pool, one with sands, another is infinity with nice lake and seaview, suitable for both adult and kids. There is a playroom for kids too. The buffet breakfast is good. All staffs are very helpful and friendly. It is a self service place, they provide trolley at entrance, you get your belongings to your room. You get beach towels from a trolley near reception and return it by yourself, towels provided until 6pm, but you can return it anytime. All in all, great stay
Dear Wong: Thank you for the complimentary review! We appreciated your stay at Cassia Phuket and were delighted you enjoyed the beautiful environment and self-catering concept. Cassia hopes to welcome you back soon, we sincerely value your business. Be Cool with Cassia! Regards, Robert Philips, Director of Sales & Marketing
Safe and convenient place for family to stay in Phuket”
I love the view from room 517. From that room, you can see view from the lake to the beach and the sea. The vivid colors of the umbrella and newly painted wall near the edge pool make the photo taken more lively and beautiful. The hotel staffs always provide great service with big welcome smile. The room is clean, the hotel is near Central Porto de Phuket and Boat Avenue.
Fabulous hotel. ”
We love the hotel and the service at cassia. Staff were helpful and supportive. We got upgraded the room for our stay which was fantastic! I would recommend this hotel to anyone and I will definitely come back again.
Hey Mantana, So excited to read that you loved your Cassia experience, the service from our Cassia friends and your upgraded suite! Can’t wait to welcome you home again soon! Be cool with Cassia! Live, Laugh, Love your way, Logan Daley Hotel Manager
Wonderful resort in a beautiful location”
We had an amazing stay at Cassia. We had a scooter accident and they were wonderful with helping us out and accommodating our needs. There are plenty of options to choose from for food, breakfast was always good and we loved that the beach was a little less crowded while we were there. The bed was very comfortable (a little on the firm side but not too much so), and the room was spacious. We had a gorgeous view of the lagoon with the ocean in the background and the shuttle services made it easy to go back and forth both to town and the beach.
GoodView - Nice Staff - All Facility Supported”
I recommend this Hotel and really love to join Laguna Phuket Marathon. This Hotel is nearest Start - Finish point of event. The hotel have many facility for support. and for price this hotel should be cheapest in around there and The hotel has private beach and near many restuarant etc. Villa Market , Boat Avenue etc.... Relly love to Recommend and I got room nice view lake lagoon see over window to private beach
Hey Khun Ekkapong, Super cool to read the comments on your Cassia experience! I and the crew are over the moon to know you enjoyed! Agreed our suites with views over the Lagoon and Bangtao Beach offer amazing views! Hope next time we will have better weather so you can catch one of our magical sunsets! Hope to see you back at Cassia again soon! Be cool with Cassia! Live, Laugh, Love your way, Logan Daley Hotel Manager
A nice hotel for holiday”
We book this hotel in a rush, not many choice. We select it for its price and good review. It proves to be a good choice. It is suitable for family with children. My child enjoyed the time with bubble party. Facility in the hotel are generally very good new and good, but not perfect. Hotel staff are very cheerful and helpful. They are trying to pursue customers' 100% satisfaction. There are two small issues happened during our stay. 1st one is the balcony door. However,after I called operation to report this , technician resolved this issue within 5 minutes. Very satisfied. 2nd one, my door bell was wrongly pressed 3-4 times during midnight at around 1:10am by room service guy. Hotel manager investigate this issue and apologized and offered free taxi from hotel to airport. I accepted their sincere apology. Hotel has its own private sea beach. And ferry to beach is easy and fast. Breakfast needs some improvement. THere are birds flying around, especially when 6;30am to 7;30am.
Hey XINNING Super happy to read you enjoyed your Cassia experience and that your child enjoyed our signature foam party. Again, my apologies for the shortcomings during your stay and glad to know they didn’t hinder your experience! Hope to see you again soon! Be cool with Cassia! Live, Laugh, Love your way, Logan Daley Hotel Manager
A great Family hotel located in the Laguna”
We had a great experience at the Cassia. The staff were super helpful. The beds extra comfy. We had a sea and Laguna view loft suite. The Kitchen was well equipped with all the utensils. The only thing was the menu was limited. We hired bicycles locally so did not use the Complimentary shuttle bus around the Laguna. We left feeling refreshed and energised.
I have been to Phuket many times but this was the time that I feel Phuket is super nice and super beautiful. So happy we made the right choice to stay at Cassia !