Castle Kona Bali Kai
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 Castle Kona Bali Kai
Swimming pool [outdoor] Castle Kona Bali Kai
Swimming pool [outdoor] Castle Kona Bali Kai
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6.2
Good
/10
(47 reviews)See what guests said
See map
6.9
Good
Location rating score
Parking
FREE
Free Wi-Fi

Castle Kona Bali Kai

76-6246 Alii Drive, Holualoa, Holualoa (HI), United States, 96740 - See map
Very good comfort
7.0 room quality and comfort
Good service
6.1 rating for service
  • Free Wi-Fi in all rooms!

  • Hot tub

  • Laundry service

  • Safety deposit boxes

  • Non-smoking

Property ranking|Compared to 413 Holualoa (HI) properties
See all rankings
Value for money score
5.9/10
Location score
6.9/10
Service score
6.1/10
Cleanliness score
6.0/10
Better than
99
%
of Holualoa (HI) properties
Better than
99
%
of Holualoa (HI) properties
Better than
99
%
of Holualoa (HI) properties
Better than
99
%
of Holualoa (HI) properties
Value for money5.9
Location rating6.9

Rooms available at Castle Kona Bali Kai

1 Bedroom Suite Beach Front
1 Bedroom Suite Beach Front
...
  • Room size: 198 m²/2131 ft²
  • Beach view
  • 1 king bed and 1 sofa bed o...
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2 Bedroom Oceanfront Suite
2 Bedroom Oceanfront Suite
...
  • Room size: 245 m²/2637 ft²
  • Beach view
  • 2 single beds and 1 king be...
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1-Bedroom Partial Ocean View Suite
1-Bedroom Partial Ocean View Suite
...
  • Room size: 198 m²/2131 ft²
  • Ocean view
  • 1 queen bed and 1 sofa bed ...
Enter dates to see prices
1-Bedroom Mountain Side Suite
1-Bedroom Mountain Side Suite
...
  • Room size: 198 m²/2131 ft²
  • Mountain view
  • 1 king bed and 1 sofa bed o...
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Studio 1 Bath Mountain Side
Studio 1 Bath Mountain Side
...
  • Room size: 178 m²/1916 ft²
  • Mountain view
  • 1 queen bed or 1 king bed
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Studio 1 Bath Partial Ocean View
Studio 1 Bath Partial Ocean View
...
  • Room size: 178 m²/1916 ft²
  • Ocean view
  • 1 king bed or 1 queen bed
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Suite Ocean Front Two Bedrooms
Suite Ocean Front Two Bedrooms
...
  • Room size: 75 m²/807 ft²
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SUITE ONE BEDROOM MOUNTAIN VIEW
SUITE ONE BEDROOM MOUNTAIN VIEW
...
  • Room size: 54 m²/581 ft²
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Studio, Mountainside
Studio, Mountainside
...
  • Balcony/terrace
  • Separate shower/bathtub
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Suite, 3 Bedrooms, 2 Bathrooms, Oceanfront
Suite, 3 Bedrooms, 2 Bathrooms, Oceanfront
...
  • Balcony/terrace
  • Separate shower/bathtub
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More about Castle Kona Bali Kai

More about Castle Kona Bali Kai

An overview

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Most talked about facilities

Housekeeping
3 mentions
Swimming Pool
1 mention
View
1 mention

What they offer

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Property's guest policies

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Some helpful facts

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Most recent reviews for Castle Kona Bali Kai
Couple
Stayed 2 nights in October 2019
Studio 1 Bath Partial Ocean View
Very good7.6
Very goodSurrounding beaches and restaurants Wal-Mart is close and food is delicious Best restaurant next to Magic Sands Beach
Seofrom South KoreaReviewed October 20, 2019
Couple
Stayed 1 night in July 2019
Studio 1 Bath Mountain Side
Review score5.6
Above averageI requested two beds but it was only one double bed. Also requested ocean view room but it was cross the street from the ocean and could not see at all. They charged us cleaning fee of $65.00 when we checking out, it was never mentioned when I was making a reservation.
YUKOfrom United StatesReviewed August 06, 2019
Solo traveler
Stayed 1 night in June 2019
1 Bedroom Suite Beach Front
Review score3.6
Dont stay here unless you have no other option.very BAD experience. First- there is no AC. I arrived at 10pm and there is NO desk staff. The security guard told me the room #. To get in there is a lock box with a key, and no lights. Used my cell phone. Got inside and it was a sweat box. I looked for the AC - there is none. Went to lie down and the bed was hard and hot, as well as the pillows. Its right on the ocean so all night I had the doors open and the noise and heat kept me up most of the night. By the time the sun came up I went on the lanai, and got cool. Got internet connected, which worked well. At 10 am I hear the metal security door slam. Went to see what it was and found note to come see the front desk. Went there and was told i owe them an additional 75 bucks because I booked through this website. I refused to pay - the place was dirty and had bugs in room and sink - so no way I'm paying a cleaning fee. They mean woman a front desk made me leave before checkout. HORRIBLE. Don't stay here!!!
Westonfrom United StatesReviewed June 30, 2019
Family with teens
Stayed 2 nights in June 2019
1-Bedroom Mountain Side Suite
Review score5.2
Obnoxious cleaning fee for price of the roomThis dated condo unit was listed with several room options. Having a family of three, I chose the twin beds room with the sofa sleeper. We did not receive that accommodation, but instead a queen bed with the sofa sleeper. The worst part of the reservation not being what I had purchased was the cleaning fee. It was almost as much as the two nights reservation cost. Ridiculous and in my opinion, a lousy way to gouge budget travelers.
Brendafrom United StatesReviewed June 28, 2019
Family with young children
Stayed 3 nights in June 2019
1-Bedroom Partial Ocean View Suite
Review score4.4
Unlisted charge of the cleaning fee!When checking in under my family condition (my wife was tire due to long travel...), the hotel overcharged me the cleaning fee ($141 instead of $65 as listed) even though the charge was not on the contract when I contracted with Agoda. Also, the room was run down (roaches, coaches, stingy,...) not a water front room. I will try to get refund on the charged cleaning fee
Josephfrom United StatesReviewed June 12, 2019

Reviews of Castle Kona Bali Kai from real guests

Overall rating
6.8
Good
From 631 reviews
Provided by verified guests of
Agoda Reviews (47)Booking.com Reviews (222)
Rating via Agoda6.2
/
10
Cleanliness6.0
Facilities5.5
Location6.9
Room comfort and quality7.0
Service6.1
Value for money5.9
High score for Holualoa (HI)
Rating
9+ Exceptional (3)
8-9 Excellent (2)
7-8 Very Good (9)
6-7 Good (6)
<6 Below Expectation (22)
Time of the year
Mar - May (10)
Jun - Aug (15)
Sep - Nov (7)
Dec - Feb (10)
All guests (47)
All room types
All languages
Showing 42 verified guest comments
123
7.6
Very good
Seo from South Korea
Couple
Studio 1 Bath Partial Ocean View
Stayed 2 nights in October 2019

Very good”

Surrounding beaches and restaurants Wal-Mart is close and food is delicious Best restaurant next to Magic Sands Beach

Reviewed October 20, 2019
5.6
YUKO from United States
Couple
Studio 1 Bath Mountain Side
Stayed 1 night in July 2019

Above average”

I requested two beds but it was only one double bed. Also requested ocean view room but it was cross the street from the ocean and could not see at all. They charged us cleaning fee of $65.00 when we checking out, it was never mentioned when I was making a reservation.

Reviewed August 06, 2019
3.6
Weston from United States
Solo traveler
1 Bedroom Suite Beach Front
Stayed 1 night in June 2019

Dont stay here unless you have no other option.”

very BAD experience. First- there is no AC. I arrived at 10pm and there is NO desk staff. The security guard told me the room #. To get in there is a lock box with a key, and no lights. Used my cell phone. Got inside and it was a sweat box. I looked for the AC - there is none. Went to lie down and the bed was hard and hot, as well as the pillows. Its right on the ocean so all night I had the doors open and the noise and heat kept me up most of the night. By the time the sun came up I went on the lanai, and got cool. Got internet connected, which worked well. At 10 am I hear the metal security door slam. Went to see what it was and found note to come see the front desk. Went there and was told i owe them an additional 75 bucks because I booked through this website. I refused to pay - the place was dirty and had bugs in room and sink - so no way I'm paying a cleaning fee. They mean woman a front desk made me leave before checkout. HORRIBLE. Don't stay here!!!

Reviewed June 30, 2019
5.2
Brenda from United States
Family with teens
1-Bedroom Mountain Side Suite
Stayed 2 nights in June 2019

Obnoxious cleaning fee for price of the room”

This dated condo unit was listed with several room options. Having a family of three, I chose the twin beds room with the sofa sleeper. We did not receive that accommodation, but instead a queen bed with the sofa sleeper. The worst part of the reservation not being what I had purchased was the cleaning fee. It was almost as much as the two nights reservation cost. Ridiculous and in my opinion, a lousy way to gouge budget travelers.

Reviewed June 28, 2019
4.4
Joseph from United States
Family with young children
1-Bedroom Partial Ocean View Suite
Stayed 3 nights in June 2019

Unlisted charge of the cleaning fee!”

When checking in under my family condition (my wife was tire due to long travel...), the hotel overcharged me the cleaning fee ($141 instead of $65 as listed) even though the charge was not on the contract when I contracted with Agoda. Also, the room was run down (roaches, coaches, stingy,...) not a water front room. I will try to get refund on the charged cleaning fee

Reviewed June 12, 2019
4.4
Jon
Couple
1-Bedroom Partial Ocean View Suite
Stayed 3 nights in May 2019

Acceptable”

The shower had no hot water. The shower also flooded all the way to the top and would not drain. We checked with the front desk on day one of our trip and they said they would come back to fix it and never did.

Reviewed June 01, 2019
7.2
Very good
cynthia
Solo traveler
1 Bedroom Suite Beach Front
Stayed 1 night in April 2019

Cute place, nice staff, horrible bed.”

The title says it all. The view was great and the front desk woman was so nice. However, that bed in 316 needs to be replaced! It was like sleeping on a board. It hurt my hip when I tried to sleep on my side, and my back when I slept rhat way.

Reviewed April 03, 2019
4.4
Josh from United States
Family with teens
1 Bedroom Suite Beach Front
Stayed 1 night in December 2018

Should’ve booked direct”

At checkout, the staff told me that if i had booked direct, the cleaning fee would’ve been included in the price I paid Agoda. As it was, I had to pay an extra $67 to clean the room (it was $134 but she felt sorry for us since we were only there less than 12 hours).

Reviewed December 23, 2018
6.0
Chajchawan from Thailand
Solo traveler
Stayed 4 nights in November 2018

Promotion room with mountain view is ok”

I check in and stayed here for 5 days 4 nights, in promotion room with mountain view that is not too bad, just cross the street , skyblue ocean with high tides is there. Da poke shack restaurant is recommended for poke with rice and your ala carte choice . It's healthy food. It's about 2 miles from downtown kona, where you can easily accede by kona trolley , 2$per ride/let check the schedule with the reception. Room are spacious but my shower was not working; however, bath tub can be used. Kichenette was available with anything you want to cook , just go out for shopping fresh food for meals you want. Garden is ok, but cleaning and resort fee may be high when added to total cost of room.

Reviewed December 01, 2018
2.8
Mohsen from United States
Couple
Studio 1 Bath Mountain Side
Stayed 4 nights in May 2018

Acceptable”

room smell, blind were broken and morning light woke us up then I told the staff they fixed it I have picture of black mold on the sink, toilet is leaking and flush itself, room is right next to street very loud and totally a disappointment I would not recommend we stayed out of the room and did not use any of stuff in the kitchen

Reviewed May 08, 2018
4.8
Sebastien from Canada
Solo traveler
Studio 1 Bath Partial Ocean View
Stayed 1 night in March 2018

how to steal customers !”

too expensive for the price !

Reviewed March 07, 2018
6.0
Bill from United States
Couple
Studio 1 Bath Mountain Side
Stayed 3 nights in May 2017

A nice quiet hotel but a little far from town. No restaurants near by.”

A little far from the centre of town.

Reviewed May 29, 2017
6.4
Good
Nattavut from Australia
Couple
Studio 1 Bath Partial Ocean View
Stayed 4 nights in March 2016

Location”

Good value for money

Reviewed April 05, 2016
5.3
Marco from United States
Solo traveler
Studio 1 Bath Partial Ocean View
Stayed 1 night in February 2016

40 cleaning fee is a robbery. shame on you”

good until the 40 surprise cleaning fee on check out. scam

Reviewed March 05, 2016
6.3
Good
Nghia from Australia
Couple
Studio 1 Bath Partial Ocean View
Stayed 3 nights in July 2015

Value for Money”

Staff Performance
Reviewed November 22, 2015
6.3
Good
PO-CHIEH from Taiwan
Group
Studio 1 Bath Mountain Side
Stayed 1 night in August 2015

I regret that I did not rent a sea view room.”

1. Big room 2. Like a home

The cleaning fee of room is too expensive.

Reviewed August 19, 2015
7.3
Very good
John from United States
Couple
Studio 1 Bath Partial Ocean View
Stayed 3 nights in June 2015

Fine value”

Location, kitchen and laundry in the room, quiet
Reviewed June 30, 2015
6.7
Good
Juan from Canada
Family with teens
1-Bedroom Mountain Side Suite
Stayed 1 night in May 2015

service is good”

service, size of room, kitchen

Stayed there for only one night. What I especially appreciated was they allowed us to check in early because we were exhausted from our flight. Room was not really special, was a bit musty, I have to say. It is also some distance away from Kona itself.

Reviewed June 09, 2015
7.3
Very good
Candice from United States
Group
2 Bedroom Oceanfront Suite
Stayed 1 night in September 2014

cozy, convenient, comfortable”

big enough for our group. having a stocked kitchen and 2 bathrooms a plus!

Perfect

Reviewed September 07, 2014
8.0
Excellent
edoardo from United States
Couple
Studio 1 Bath Partial Ocean View
Stayed 2 nights in July 2014

apartment, old but good”

near the ocean, kitchen, parking

We had a studio apartment, which was fine for us. The kitchen was very nice and reasonably well equipped, up to salt and pepper and dish soap. The bathroom showed its age, but everything else was quite nice. We were across the street from the beach, which is rocky with patches of sand -- there is also a swimming pool. There is a very nice restaurant (local food) in the same building as the lobby, but this really is not a hotel... downtown Kona, with restaurants and shops, is 2-3miles north.

Reviewed July 28, 2014
123
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