Recent customer comments

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Very good



based on 1584 reviews
  • Cleanliness 7.6
  • Facilities 7.4
  • Location 8.0
  • Room comfort and quality 7.9
  • Service 7.5
  • Value for money 8.0
  • Food and dining 6.9
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Jumper from Canada
Couple
Deluxe (New Wing)
Stayed one night in January 2015
value for the money
location, cleanliness and affordability
It was convenient and comfortable.
Reviewed January 09, 2015
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Ellaine from Philippines
Couple
Deluxe (New Wing)
Stayed 3 nights in January 2015
good location, tidy place
location, covenience, cleanliness
located near ayala center which is just a 10 min walk. Room is clean and tidy. You can avail services like salon, spa,sauna,bar and resto so very convenient. they also have a convenient store. Not all the staff are accommodating, most of them are not friendly. Overall we enjoyed our stay. We really like their chill out bar on the rooftop.
Reviewed January 09, 2015
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Jumper from Canada
Couple
Grand Superior (Old Wing)
Stayed one night in December 2014
Convenience
Location, value for the money, clean
It was ok. Location is convenient and the room was clean. I did not find the buffet food that great though.
Reviewed January 08, 2015
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David from Australia
Couple
Deluxe (New Wing)
Stayed 3 nights in December 2014
Good value for money
comfort , near to Ayala and SM
Stayed in new wing - room had good facilities clean and comfortable. This hotel is excellent value for money
Reviewed January 06, 2015
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Gerard from Philippines
Couple
Deluxe (New Wing)
Stayed one night in October 2014
Roaches
location, food, staff
our room had a lot of roaches! unacceptable. too bad since I used to like this hotel.
Reviewed January 04, 2015
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Erik from Philippines
Solo traveler
Grand Superior (Old Wing)
Stayed 2 nights in December 2014
Pleasurable stay
Clean,location,helpful staff
Enjoybale and relaxing
Reviewed December 30, 2014
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TUMAKAY from Philippines
Couple
Grand Superior (Old Wing)
Stayed one night in December 2014
Affordable and good location
I think the location
Well, the staff are friendly and the they allow us to have an early check-in. All of ourrequest was granted and thats a customerservice should be...
Reviewed December 28, 2014
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Richard from Philippines
Business traveler
Deluxe (New Wing)
Stayed one night in July 2014
Good Value
the price is reasonable and location is good
it was ok
Reviewed December 23, 2014
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Camille from Philippines
Family with older children
Deluxe (New Wing)
Stayed 2 nights in December 2014
Very nice hotel
Location, cleanliness, affordability
Reviewed December 23, 2014
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Richard from Philippines
Business traveler
Deluxe (New Wing)
Stayed one night in July 2014
fair
fair price, good location, quite clean
no problems encountered
Reviewed December 22, 2014
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