"Clean, safe, WiFi works great."
April 29, 2018
600 meters to public transportation
Free Wi-Fi in all rooms!
|Value for money||7.7|
|Distance to city center||4. Km|
|Nearest airport||Barcelona-El Prat Airport (BCN)|
|Distance to airport||14.8 km|
"Would definitely come back again!"
September 2, 2018
"It was clean and great pizza restaurants and cafe down stairs"
June 18, 2018
"The decoration was very nice and the whole place looked very..."
September 2, 2018
Well-positioned in Horta-Guinardó, Castro Exclusive Residences Sant Pau is the ideal point of departure for your excursions in Barcelona. Only four kilometers from the city center, the hotel's strategic location ensures that guests can quickly and easily reach many local points of interest. With the city's main attractions, such as Guinardó Metro Station, Pavellons Güell, and Camp de L'Arpa Metro Station, within close reach, visitors to the hotel will just love its location.
The facilities and services provided ensure a pleasant stay for guests. A selection of top-class facilities, such as Wi-Fi in public areas, a car park, an executive floor, and an elevator can be enjoyed at the hotel.
The hotel features 14 beautifully appointed guestrooms, each including a coffee/tea maker, desk, balcony/terrace, satellite/cable TV, and ironing facilities. Superb facilities and an excellent location make the Castro Exclusive Residences Sant Pau the perfect base from which to enjoy your stay in Barcelona.
"The apartment was wonderful, very clean on arrival too and c..."
September 2, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-18 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 19 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Great place with great location. Awesome to check in at the location.
Bad, never book this one”
Unfriendly to use the check in ... no lobby. No reception. No key, no card at the midnight
Excellent and cozy apartment in Barcelona ”
Perfect for 6-7 guest ... fully equipped with kitchen and two full bathrooms ... restaurants, metro station and Hospital just 1 min walking. Staff very welcoming and suit our needs. Will stay again for sure and recommend to all my acquaintances !!!
Holiday 2-5 January 2019”
The apartment was very nice and clean. Alba the reception is very helpful.
Great apartment, exvellent location”
We are a family with 3 young children and spent 6 days in Barcelona. We took a 3 bedroom apartment at Castro building The facilities were excellent, apartment modern and Clean. Location is great, with metro 5 mins walk, lots of shops and restaurants and a sports club nearby where we took the kids to watch and play football and basketball.
I made the deposit but they charged my credit card. They promised to pay back my deposit after inspe”
they did not come for inspection but charged on my credit card. They told me they will refund the deposit, but they did not do that. So, I had to request a charge back from my credit card company.
Great for family!”
The apartment was wonderful, very clean on arrival too and check in was very easy with the self check-in machine. The decoration was very nice and the whole place looked very cosy. We enjoyed the time we spent there. The staff were very helpful after we had some issues with getting into the room (it was very quickly resolved with 1 phone call). Wifi was also very good, had no connectivity issues. The aircon in the apartment was also perfect as it kept us very cool while it was extremely hot outside. The location of the apartment is a short walking distance away from the metro and bus so travelling around was not an issue at all. Would definitely come back again!
We appreciate very much the kindness and professionnalisme of the staff (Ms Alba).
nice place difficult access to property”
v nice stay overall, lovely apartment and nice decor, had a difficult time entering the property lucky we found someone inside who let us in and did the registration as the automated machine didnt register us on reservation no or name as advised, coudl have been for a torrid tiem, one night came v late and couldnt get in as card entry is very flawed and temperamental, almost all residents facing issues, one night helped one family out who gained entry inside but could get inside their flat ..with young children at 1030pm luckily I was around and called the managers who gave us instructions to get a spare key out from cupboard. access can be improved otherwise lovely place and nice eating places, metro at door step on Line 4 straight to city centre and pizzeria at corner, walk to Sagrada Familia and nice shops on Avinguda de Gaudi. Lots of shops and small supermarkets in area too!
Good rooms but very bad check in process.”
Check in process is not sufficient and it took me an hour to get my keys and the second day they didn’t work, but we had 3 bedrooms apartment 2baths with balcony it was great and close to many attractions around the city.
Be prepared for the worst.”
Check-in system was disastrous. You are expected to key in your booking ID or your surname to enter the building but it often does not work so be prepared to try multiple times and prepare a phone to call their local contact. Reporting emergency procedure is awful. Even though they have a 24 hr hotline, lots of issues cannot be solved without the physical person or reception. We were locked inside the room becoz of the broken door lock. we were lucky enough to have neighbours to help, otherwise the police and fireman are the best alternative. To conclude I would not recommend this to anyone due to the lack of response from the owner after we report the incidences. The maintenance of the apartment is poor.
Great apartment but extremely difficult to get our keys for two adjacent apartments! Othewise good”
No personnel available for ck in, automatic key dispenser did not work nor did the code to key box worked for ck in. Long wait with family if 9 for two apts. after multiple phone calls, we finally have keys to our spots. Location a bit far from town center but roomy and comfortable for family . It was clean and great pizza restaurants and cafe down stairs
NO DIRECTIONS FOR CHECK IN BEFOREHAND NO HUMAN ON PROPERTY TO HELP NOBODY KNOWS WHERE KEYS ARE”
Castro Exclusive is so exclusive it wants to keep its paying guests out of the building entirely!! No pre check in directions were emailed on how to access the property, no clue how to get through the front door. They advertise as a hotel, yet there is NO human to help. Nobody has a clue how to get keys to the room or access lockers for luggage storage. In our booking confirmation it said we could check in between 12-1pm. When we arrived people were still in our rental. When we called the phone service we were greeted by exasperated phone attendance that did not seem to know how to access the building either. They didn’t know what floor luggage looked Coker’s were on or how to guide us to the box with the keys and give us the code. This experience was beyond stressful and resulted in family arguments instead of the start to a great trip to Barcelona. Would NEVER recommend staying here!
nice appartment but far from city center”
check inn is difficult at at 4 pm ,but the owner extended my check out by 1 hour.
카운터가없어서 굉장히 불편”
카운터도 없고 체크인 자동기계가 있으나 제대로 작동하지않아 아고다 예약번호를 입력해도 정보를 찾을 수 없다하여 체크인을 하는데 애를 먹었습니다. 그리고 체크아웃 시 짐보관할때도 그 기계가 여전히 제 예약번호정보가 인식하지 못해서 짐보관 또한 못했구요.. 기계로 하는 체크인은 처음이었는데 정말 최악입니다. 그리고 전화로 연결되는 직원들 또한 매우 불친절해서 기분이 나빴습니다.
Great apartment, zero personal service”
Clean, safe, WiFi works great. Hot water. Easy walk to sagrada familia. My only complaint was that there wasn’t a person to check in with or for questions. It’s a box inside the building. No check in until 4 either. Even if you request earlier on your application
Spacious Room & Good Value”
Near metro and supermarket
Great Apartment let down by non-existent service. ”
When we arrived on Friday night, we managed to check in OK using the Self Service facility. I put the lack of Reception staff down to the late hour. When we had unpacked, we noticed a few essential items missing. Items that are usually present in most hotels around the world. We didn't have any soap, shampoo, shower gel or instant coffee and we were in a Deluxe apartment. The latter was actually listed as one of the included items but was playing hard-to-find when we checked in. A game it played for the entire duration of our stay. Oh, and did I mention the lack of wifi password as well? Our 16 year old daughter's world suddenly disintegrated right in front of her. No wifi password? How was she supposed to Snapchat or whatever the latest craze is this week? ;-) Not to be defeated, I WhatsApp'd the Concierge number on the back of the room keycard and waited for a reply. Nothing. Just to be safe, I emailed the email address given in my confirmation email and.......nothing. For the entire weekend, nobody replied to either my WhatsApp message or my email and we didn't see any form of Receptionist other than the housemaid who wanted to evict us an hour earlier than checkout on our last day. Would I recommend this accommodation to others.......NO.
clean and good”
It is appartment so it was good for our group, place was clean and big engough, location is little far from city center but still good. overall it's worth of money.
Castro Exclusive Residences Sant Pau