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Casuarina Hotel

"The driver and receptionist are all very good"

KE - December 25, 2018
Twin Room Casuarina Hotel
Lobby Casuarina Hotel
Lobby Casuarina Hotel
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Casuarina Hotel

Lorong Ikan Lais, Jalan Mat Salleh, Tanjung Aru, Kota Kinabalu, Malaysia, 88100 - See map
Free Wi-Fi
See map
Popular landmarks
Sabah State Museum 2.9 km
Mamutik Island 4.1 km
Night Market 4.4 km
Gaya Street Sunday Market 4.9 km
Kota Kinabalu City Mosque 5.2 km
Signal Hill Observatory Platform 5.3 km
Manukan Island 6.0 km
Tunku Abdul Rahman Marine Park 7.9 km
Sapi Island 7.9 km
Poring Hot Springs 18.4 km
Nearby landmarks
Perdana Park Parking Lot 90 m
Perdana Park Playground 240 m
Kinabalu Golf Course 300 m
Perdana Park Man Made Lake 310 m
Tanjung Aru Beach 330 m
Principal's Parking 480 m
Roll Call Area 520 m
Sea Park Condominium Parking Lot 560 m
Prince Phillip Park 570 m
Long Jump Pitch 690 m
7.9

Very good

Location rating score

270 meters to the beach
ParkingFREE
  • Airport transfer

  • 270 meters to the beach

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Cheaper than 92% of all properties in Kota Kinabalu in the last 24 hoursCompared to 1,449 Kota Kinabalu properties at Agoda for various dates
Value for money7.5
Location rating7.9
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport3.0 km

Rooms available at Casuarina Hotel

Double Room
...
  • Room size: 19 m²/205 ft²
  • Balcony/terrace
  • 1 queen bed
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Family Room
...
  • Room size: 39 m²/420 ft²
  • Balcony/terrace
  • 2 single beds and 1 king be...
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Twin Room
...
  • Room size: 22 m²/237 ft²
  • Balcony/terrace
  • 2 single beds
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Family Room (4 Adults)
...
  • Room size: 39 m²/420 ft²
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Twin Room
...
  • Room size: 22 m²/237 ft²
  • 2 single beds
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Double Room
...
  • Room size: 19 m²/205 ft²
  • 1 queen bed or 2 single bed...
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Suite Room
...
  • Room size: 39 m²/420 ft²
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Deluxe Superior Room
...
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    Room Assigned on Arrival
    ...
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      Double single use
      ...
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        Frequently asked questions

        What time is check-in and check-out at Casuarina Hotel?

        Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to Casuarina Hotel?

        Casuarina Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Casuarina Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Casuarina Hotel has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Kota Kinabalu with private transportation, the hotel can arrange car rental for you.

        What are my dining options at Casuarina Hotel?

        Casuarina Hotel features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Dishes are served in a la carte during opening hours. Light meal like coffee or tea is served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

        What is the smoking policy at Casuarina Hotel?

        Casuarina Hotel does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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        What people love about Casuarina Hotel

        • 8.8
          Excellent

          "We are very happy with everything!"

          Yan

          |

          January 31, 2019

        • 9.2
          Exceptional

          "Good and love it for its price"

          zohriyyah

          |

          February 26, 2020

        • 8.8
          Excellent

          "Every room has a nice balcony."

          Yan

          |

          January 31, 2019

        Property ranking|Compared to 1,449 Kota Kinabalu properties
        See all rankings
        Room comfort score
        6.8/10
        Cheapest price score
        Room size
        27 sqm.
        Location score
        7.9/10
        Better than
        92
        %
        of Kota Kinabalu properties
        Better than
        92
        %
        of Kota Kinabalu properties
        Bigger than
        91
        %
        of Kota Kinabalu properties
        Better than
        84
        %
        of Kota Kinabalu properties
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        Overall rating:
        7.0
        Very good
        2,371 reviews
        Cleanliness
        6.4
        Facilities
        6.2
        Location
        7.9
        Read all reviews >
        What travelers say they love:
        This hotel provides wonderful service.
        Yan from China
        Family with older children
        More about Casuarina Hotel

        More about Casuarina Hotel

        Located in the lovely area of Tanjung Aru, Casuarina Hotel enjoys a commanding position in the sightseeing, beaches hub of Kota Kinabalu. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

        The facilities and services provided by Casuarina Hotel ensure a pleasant stay for guests. Daily housekeeping, 24-hour front desk, Wi-Fi in public areas, car park, room service are just a few of the facilities that set Casuarina Hotel apart from other hotels in the city.

        Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, air conditioning, wake-up service, desk, mini bar, provided to help guests recharge after a long day. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Discover an engaging blend of professional service and a wide array of features at Casuarina Hotel.

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        Most talked about facilities

        Beach
        87 mentions
        Breakfast
        81 mentions
        Housekeeping
        49 mentions
        Internet
        22 mentions

        What they offer

        9.6
        Exceptional

        "i would love to spend more time here!"

        azlyrendy

        |

        September 18, 2019

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Food and dining

        Breakfast options

        American
        Asian
        Halal

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Property announcements

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        Reviews of Casuarina Hotel from real guests

        Provided by verified guests of Agoda
        7.0
        /
        10
        Cleanliness6.4
        Facilities6.2
        Location7.9
        Room comfort and quality6.8
        Service7.2
        Value for money7.5
        High score for Kota Kinabalu
        Rating
        9+ Exceptional (198)
        8-9 Excellent (234)
        7-8 Very Good (482)
        6-7 Good (365)
        <6 Below Expectation (535)
        Time of the year
        Mar - May (481)
        Jun - Aug (461)
        Sep - Nov (430)
        Dec - Feb (442)
        All guests (2371)
        All room types
        All languages

        Show reviews that mention 

        Showing 1814 verified guest comments
        12345
        9.0
        Exceptional
        Kierstan from United States
        Couple
        Double Room
        Stayed 4 nights in December 2015

        Comfort Convenience & Great Beach Location”

        Beach Comfort Shuttle

        We loved this little place a gem in the middle of a backpacker area and the 5 star luxury resrt of Shangri-La down the road. It is about 20 minutes in a 30-40 ringgot taxi ride from the airport to the J___ Aru beach area, and it is amazing with small rooms with great AC or breezes, little frige, TV with a few channels, but the staff and breakfast are hearty and at good times, and the SHUTTLE is amazing when you need to go somewhere at any time. This is a great deal and they really try to help and please you for a great budget price. The beach area has a great street food and small local sunset bar area that is a 5 minute walk, then the street food and smoothies are amazing and so cheap! Then we played golf 5 minutes away - where our window terrace view overlooked the Kota Kinabalu Golf Course and then we walked 10 minutes past the KK Yacht Club to the Shangri-La Resort with pools, massages and great restaurants that are AMAZING luxury and prices and value. It is 150 ringgots to use all the facilities for the day there but we had lunch and stayed at the side pool, with a beach and a HUGE kids water park - but we paid great cheap prices at our Casaurina Hotel and loved it all. This was a super trip and a great little place to stay that gives you a mid-level luxury experience with all your needed amenities with a price that is 10% of the big VIP resorts. Well worth it and we will be back! - Kierstan and Tom Dwyer, Shanghai and USA

        Reviewed December 30, 2015

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        8.7
        Excellent
        Trevor from Australia
        Couple
        Double Room
        Stayed 1 night in January 2013

        Excellent location”

        Location, friendly staff

        causarina hotel is located at tanjung aru - the most popular sunset beach in kota kinabalu. it is a short walk to the beach and many restaurants and cafes. it is also a short walk to the airport. the hotel has transfers or a short bus trip to central kk.

        Reviewed January 28, 2013

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        8.0
        Excellent
        Remo from Switzerland
        Solo traveler
        Double Room
        Stayed 2 nights in January 2014

        Nice Hotel, average location”

        Staff, comfort, Food Court nearby

        Pros: - Staff was very responsive to any needs and highly motivated to make you feel well. - Close to the Perdana Park and the Beach (which was unfortunately useless since it was raining during all my stay), where you can find a VERY nice and authentic local food court. - The room was comfortable, the bed and the shower too. Nice one. - The Perdana Park nearby was nice for a evening stroll. Cons: - A lot of noise from nearby rooms occupied by big Chinese families. - It's difficult to reach the City Centre of Kota Kinabalu from this Hotel by public means. You have to walk around 10 minutes to the Kampung Tanjung Aru where you can find a Bus, but from the beach area there is nothing. - WiFi working only in the lobby area.

        Reviewed February 07, 2014

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        8.4
        Excellent
        Iziq from Malaysia
        Couple
        Double Room
        Stayed 1 night in December 2019

        Hidden Gem in Tanjung Aru”

        I wasn't aware of this hotel existence until recently. Hidden from the sight of main road of Tanjung Aru. It is a great place to stop by for a night or if you are in transit to the airport. Tanjung Aru and Perdana Park are also within walking distance - you can get to either one in 10 minutes walk. The room is spacious, complete with balcony and basic amenities. It's an old hotel but don't let that hinder you. If you are the type that value your privacy and needed some alone time within the heart of Tanjung Aru, this is a place to go to.

        Reviewed December 18, 2019

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        7.3
        Very good
        Dan from United Kingdom
        Couple
        Double Room
        Stayed 19 nights in July 2013

        Very friendly and helpful staff and close to beach”

        1) staff 2) restaurant 3) location

        We stayed for three weeks at the casuarina hotel as we were working in hospitals as medical students during that time. The staff were very friendly and and went the extra mile to help. The manager drove us the extra half hour to the long distance bus station out of town for free when they were only meant to go to the city centre. We booked as it was right next to Tanjung aru beach however we did find the beach not overly appealing as there was a large amount of rubbish and found the restaurants there over priced and with terrible service. Not the casuarinas fault but worth considering if that why you would be staying. The reception area was well done and wifi was generally good. The room was a good size with balcony and air con. The decor was quite tired with a few stains on the curtains, however as we were there they were refurbishing many of the rooms so this may hchange in the near future. The only real problem was that the room stank of stale smoke as people obviously ignore the no smoking signs. We overcame this with glade air freshener but perhaps they could become more stringent with this. Overall we enjoyed our stay at a reasonable price for the area.

        Reviewed August 28, 2013

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        9.0
        Exceptional
        Ho from Malaysia
        Solo traveler
        Twin Room
        Stayed 1 night in March 2014

        comfortable stay after a long flight.”

        location, beach, airport.

        The hotel is located very close to terminal 2 airport where airasia plane land. Just 5-10 minutes walk will do. Peaceful hotel with a quiet enviroment. Can visit first beach tanjung aru 5 minutes walk from hotel. Comfortable and clean room. Hot water supply should be improved because water wasn't hot enough during my stay. Wifi only available at lobby. Wifi access in rooms should be provided.

        Reviewed March 29, 2014

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        8.0
        Excellent
        catherine from France
        Family with teens
        Twin Room
        Stayed 1 night in March 2014

        excellent hotel before and after plane, nice beach”

        cleanliness, great for airport and for beach, good wifi in lobby

        We stayed at the Casuarina hotel on our arrival in KK. The hotel car was there for us on arrival, and took us back to the hotel in 20 minutes. clean room, well appointed for the price, the included breakfast was a bit light, especially without the sausages as we are vegetarian, but OK for the price. We were amazed to have a pretty nice beach so near the hotel (5 minutes walk), great for a night drink and also for eating. Even found a nice restaurant with lots of vegetarian options on the beach (forgot the name, but it's just before the hawker centre. The beach is a bit smelly in places due to a dirty river, and we didn't swim in it (cleaner beaches outside KK), but great views at sunset. On the other side of the hotel, the musical fountain of the parc is quite nice to watch in the evening, and there is a nice playground for the kids. A great little hotel for one night to start the holidays. They also rent cars for quite a competitive price by the look of it, but we didn't try.

        Reviewed April 09, 2014

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        8.3
        Excellent
        Bernnie from Philippines
        Couple
        Double Room
        Stayed 1 night in September 2014

        Perfect Quiet time ”

        nice interiors, clean room, great location

        We are happy that we choose this hotel for the last leg of our borneo tour. It is perfect for couple and vacationing family. Location is perfect for those arriving from terminal 2. The Staff however are not so helpful room service is fast. They also have free transfer to the city for those who wants to tour around. It is near tanjung aru beach, so meals, night life and the beach are just few steps away. The rooms are as how it looks like on the photo. ;)

        Reviewed September 30, 2014

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        10.0
        Exceptional
        suzana from Malaysia
        Couple
        Double Room
        Stayed 1 night in May 2017

        value for money”

        My in law stayed at Casuarina Hotel mid of May and they travel by bus from Lahad Datu which is delay depart and arrive at KK at 6.30pm but the hotel okay with that.They happy stay there and the most important the next day they need to catch up flight to Kuching and the Hotel arrange transport for them too. It's great since the old people was treated well and get their rest.

        Reviewed May 24, 2017

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        6.3
        Good
        Zoe from Australia
        Solo traveler
        Twin Room
        Stayed 3 nights in January 2014

        Tolerable. ”

        Location. Room Size. Balcony.

        For Budget Travellers wanting to be on or by the beach in Tanjung Aru, there's really only the Casuarina Hotel and Borneo Beach Backpackers. For me, I wasn't willing to forego my own bathroom, so the Casuarina it was. Rooms are of a large size with lovely huge sliding glass doors granting a nice view from the North facing side. The beds are comfortable and clean. Large amount of closet and storage space, and the usual facilities present, such as air-con, coffee making facilities and a mini-fridge. That however is where the positive stuff ends. Do not expect house-keeping, cleaning, or room service. You will need to enquire about it on two or three executive days for it to happen. Do not expect room service. Do not expect helpful staff, or even the faintest detection of a smile from them. When posed with enquiries, the only responses were "Nooo." or "We don't have" The cleanliness overall is a worry. I moved my two single beds together as am a solo traveller and was surprised at what I found underneath. The shower was covered in a hair type other than mine. The fridge didn't work. After two requests to have it fixed I was told I would be moved to another room the following day, which of course didn't eventuate. The Wifi only works in the lobby and occasionally on the 1st floor. (A good idea to request that floor if you rely on internet access.) Breakfast is served to you unceremoniously. I ordered a coffee, and went to find a table, presuming they would bring a menu, but to my surprise a plate of beans, egg, toast, jam and sausage was placed before me with no words preceding. (Sausage on a vegetarians plate is ghastly!) The hotel needs an overhaul, all this being said- Its the best option in Tanjung Aru when budget is an issue. I spent two days walking the area and the beach prior and there is literally nothing better.

        Reviewed January 31, 2014

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        8.0
        Excellent
        Jiun from Malaysia
        Group
        Twin Room
        Stayed 1 night in December 2013

        Cheaper Hotel but good and clean room”

        Free airport shuttle available, Cheaper Hotel but good and clean room, Near to Tanjung Aru Beach

        This hotel was rebuild and redecorated from an old building. The hotel is near to Tanjung Aru Beach and KK International Airport. The fees are cheap but the room are good and clean. The basic services and furniture are provided. For those who are saving travel or stay a night to transit a flight to another place, I can encourage you to choose this hotel. There are many travel places near this hotel too, like Tanjung Aru Beach.

        Reviewed December 12, 2013

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        8.0
        Excellent
        Jiun from Malaysia
        Group
        Twin Room
        Stayed 1 night in November 2013

        Cheaper Hotel but good and clean room”

        Free airport shuttle available, Cheaper Hotel but good and clean room, Near to Tanjung Aru Beach

        This hotel was rebuild and redecorated from an old building. The hotel is near to Tanjung Aru Beach and KK International Airport. The fees are cheap but the room are good and clean. The basic services and furniture are provided. For those who are saving travel or stay a night to transit a flight to another place, I can encourage you to choose this hotel. There are many travel places near this hotel too, like Tanjung Aru Beach.

        Reviewed December 12, 2013

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        8.0
        Excellent
        Jiun from Malaysia
        Group
        Double Room
        Stayed 1 night in November 2013

        Cheaper Hotel but good and clean room”

        Free airport shuttle available, Cheaper Hotel but good and clean room, Near to Tanjung Aru Beach

        This hotel was rebuild and redecorated from an old building. The hotel is near to Tanjung Aru Beach and KK International Airport. The fees are cheap but the room are good and clean. The basic services and furniture are provided. For those who are saving travel or stay a night to transit a flight to another place, I can encourage you to choose this hotel. There are many travel places near this hotel too, like Tanjung Aru Beach.

        Reviewed December 12, 2013

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        8.0
        Excellent
        Jiun from Malaysia
        Group
        Double Room
        Stayed 1 night in December 2013

        Cheaper Hotel but good and clean room”

        Free airport shuttle available, Cheaper Hotel but good and clean room, Near to nice restaurant and Tanjung Aru Beach.

        This hotel was rebuild and redecorated from an old building. The hotel is near to Tanjung Aru Beach and KK International Airport. The fees are cheap but the room are good and clean. The basic services and furniture are provided. For those who are saving travel or stay a night to transit a flight to another place, I can encourage you to choose this hotel. There are many travel places near this hotel too, like Tanjung Aru Beach.

        Reviewed December 12, 2013

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        7.3
        Very good
        Betty from Malaysia
        Solo traveler
        Twin Room
        Stayed 1 night in March 2014

        A relaxing and uneventful stay.”

        The beach is very near, the airport is near too and it is easy to find eating place around this area.

        I booked this hotel for my husband and his friend who were stopping over in Kota Kinabalu to catch the early morning flight to Taipei the next day. They were picked up at the airport and sent to the hotel which was a short ride away from the airport. The hotel check-in process was done in a jiff. The room condition was all right except that there was no towel in the bathroom and they had to ask for it. The staff were friendly and helpful. My husband commented that the leftover materials maybe from the hotel previous renovation works were left at the hotel compound at it was an eyesore, they did not enjoy the free wifi facilities as the laptop/notebook provided for guests at the lobby was out of order / not functioning, there were a few mosquitoes in the room but that was understandable and nothing serious. Apart from that their stay in Casuarina was pleasant. They requested that their early morning breakfast be packed for them to be eaten at the airport and that was done. They were sent to the airport for free to catch their early morning flight.

        Reviewed April 06, 2014

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        7.0
        Very good
        AHMAD from Malaysia
        Family with young children
        Twin Room
        Stayed 1 night in June 2014

        Transit hotel, near to beach and quiet”

        Free airport transfer, near to the beach and shops, cozy rooms

        It was a last minute decision to stay at Casuarina Hotel. Booked online just before check in. Check in was fast, hassle free. The room was good in size, with the usual (minimum) amenities and a minibar ;) The facilities was a bit tired, but OK for a night sleep. The bed and pillows are a tad soft, but not too bad. The American breakfast was adequate, enough to start your day. If you are adventurous, there are shops and restaurants nearby where you can sample local delights. If you need to catch an early or late plane, this should be one of your choice as it provides free airport transfer. Just enquire at the reception. Its also located near to Perdana Park, and Tanjung Aru beach, so one can have a stroll at sunset

        Reviewed July 04, 2014

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        8.3
        Excellent
        Nurazuranie from Malaysia
        Couple
        Double Room
        Stayed 1 night in May 2012

        Comfortable hotel to stay”

        Near Tanjung Aru beach & airport

        the room of the hotel is quite big and comfortable to stay. the room has balcony with view. the hotel provide free breakfast, but not buffet. they also provide free shuttle to airport depends on the time. walking distance to tanjung aru beach is only 5 minutes walk. the distance is quite far to kk city. need to take cab around rm15-rm20. the receptionist was friendly.

        Reviewed May 17, 2012

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        9.0
        Exceptional
        Mo from Australia
        Couple
        Double Room
        Stayed 1 night in February 2013

        Clean and Lovely hotel with friendly staff”

        Great Location, food stalls only a walk away

        this is the second time we've stayed at Casuarina hotel. The staff are friendly and the rooms are adequate for our overnight stay between flights. Within walking distance of the hotel there is a night market full of local cuisine.

        Reviewed March 05, 2013

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        8.7
        Excellent
        SANTHA from Malaysia
        Family with young children
        Double Room
        Stayed 1 night in August 2012

        lovely hotel and service with a smile”

        very near the LCCT Terminal 2 airport and next to the Perdana Park

        My family and I enjoyed our stay at the hotel. We were initially suppose to stay for 2 nights but in the end stayed at the hotel for 4 days. Spacious, clean room and bathroom with Astro and Wifi service. We liked the peace and quite atmosphere too. Besides the hotel provides shuttle bus service to the Kota Kinabalu town and airport.

        Reviewed August 13, 2012

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        9.7
        Exceptional
        ASFAR from Malaysia
        Couple
        Double Room
        Stayed 1 night in December 2012

        good place to stay around tanjung aru kk”

        cool hotel

        we stay here because it was near tanjung aru plaza, tanjung aru resort & tanjung aru beach. from here you can see sunset in the afternoon

        Reviewed February 03, 2013

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