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Guestroom, Cat Ba Family Hotel in Cat Ba Island
Deluxe Double - Mountain View - Guestroom, Cat Ba Family Hotel in Cat Ba Island
Lobby, Cat Ba Family Hotel in Cat Ba Island
Cat Ba Family Hotel
Bathroom, Cat Ba Family Hotel in Cat Ba Island
Exterior view, Cat Ba Family Hotel in Cat Ba Island
Restaurant, Cat Ba Family Hotel in Cat Ba Island

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8.5

Excellent

79 reviews

79 reviews

See map
See map

8.5

Excellent

Location rating score

Excellent location
Closest landmarks
Cat Ba Climbing
20 m
Cat Ba CT Mart Supermarket
30 m
Cat Ba Bay Viewpoint and Monument
160 m
Cat Ba Ferry Station
230 m
Quay So
280 m

Cat Ba Family Hotel

245 Nui Ngoc street, Cát Bà Town Beach, Cat Ba Island, Vietnam, 18000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Cát Bà Town Beach part of Cat Ba Island, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Huong Cang Restaurant. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

Highlights

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Breakfast [free]

Facilities

Airport transfer

Bicycle rental

Pets allowed

Car park

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Cat Ba Island every 27 minutes on Agoda.com
Value for money8.3
Location rating8.5

Rooms available at Cat Ba Family Hotel

deluxe twin with Mountain view
...
  • Room size: 24 m²/258 ft²
  • Mountain view
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Deluxe Double - Mountain View
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  • Room size: 22 m²/237 ft²
  • Mountain view
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Deluxe Family Room
...
  • Room size: 26 m²/280 ft²
  • Mountain view
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Deluxe Family City View
...
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 2 queen beds
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Deluxe Double or Twin - City View
...
  • Room size: 25 m²/269 ft²
  • Mountain view
  • 1 super king bed or 2 queen...
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Room Assigned on Arrival
...
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    Triple Room Sea
    ...
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      Family Quadruple Room (2 Queen Beds)
      ...
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        Triple Room Panoramic
        ...
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          Double Deluxe
          ...
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            Frequently asked questions

            Does Cat Ba Family Hotel offer laundry services?

            Yes! Cat Ba Family Hotel offers laundry service at your grasp for whenever you need your favorite clothes clean and fresh all throughout your getaway. Please contact the property for more information.

            Does Cat Ba Family Hotel provide dry cleaning services?

            Yes! Cat Ba Family Hotel features dry cleaning service that is accessible all throughout your stay, making sure you're always looking your best in your favorite outfit. Please contact the property for more information.

            Is car parking available at Cat Ba Family Hotel?

            Cat Ba Family Hotel has car park nearby with charges applied for customers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

            What do guests love most about Cat Ba Family Hotel?

            Past visitors that stayed at Cat Ba Family Hotel have given this property a rating of 9.0 for its outstanding service as the primary highlight for their stay.

            What is the typical rating that verified Families with older children have given to Cat Ba Family Hotel?

            Verified families with older children that have stayed at this property have given Cat Ba Family Hotel an average rating of 9.2. You can check out more thorough customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

            What do local visitors think about Cat Ba Family Hotel?

            Verified local travelers that have stayed at this property have given Cat Ba Family Hotel an average rating of 9.5. You can look up on more in depth customer evaluations, and feedback for this property down in the review section.

            Is breakfast offered at Cat Ba Family Hotel?

            Start your days right, with the buffet and continental breakfast options featured at Cat Ba Family Hotel.

            What people love about Cat Ba Family Hotel

            • 10

              Exceptional
              Staff 

              "The staff are friendly and helpful, the breakfast was tasty."

              Katie

              |

              December 13, 2019

            • 9.6

              Exceptional

              "I had a very pleasant stay and would love to come back one day."

              Klos

              |

              November 26, 2019

            Property ranking|Compared to 229 Cat Ba Island properties
            See all rankings
            Service score
            9/10
            Cleanliness score
            8.5/10
            Value for money score
            8.3/10
            Location score
            8.5/10
            Better than
            92
            %
            of Cat Ba Island properties
            Better than
            91
            %
            of Cat Ba Island properties
            Better than
            85
            %
            of Cat Ba Island properties
            Better than
            82
            %
            of Cat Ba Island properties
            Overall rating:

            8.5

            Excellent
            79 reviews
            Cleanliness
            8.5
            Facilities
            7.8
            Location
            8.5
            Read all reviews >
            More about Cat Ba Family Hotel

            More about Cat Ba Family Hotel

            Cat Ba Family Hotel

            Wake up to the wonder of Cat Ba Island with a stay at Cat Ba Family Hotel, located only minutes from the heart of the city. Only 230 m from Huong Cang Restaurant, Cat Ba Family Hotel caters to travelers seeking an easy access to dining during their time in Cat Ba Island.
            The facilities and services provided by Cat Ba Family Hotel ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Cat Ba Island.
            Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out and luggage storage. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
            In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
            Experience high-quality room facilities during your stay at Cat Ba Family Hotel. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have television and cable TV to keep guests entertained. The hotel also provides guests with bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms.
            Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.


            Dining and things to do

            Start your vacation days in the best possible way. Your mornings at Cat Ba Family Hotel begin with a complimentary breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar and nightclub.
            If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
            To fill your days, be sure to check out the fantastic facilities offered at Cat Ba Family Hotel. Hot days can be cool fun with water activities like fishing, snorkeling, non-motorized water sports and motorized water sports. You won't need anything for water activity fun other than your own enthusiasm, with aquatic activity conveniences like boats and canoes made available at Cat Ba Family Hotel.


            Reasons to stay here

            Rooms here are cheaper than 92% of accommodations in the city.
            This hotel stands above the rest with a cleanliness score that beats 90% of accommodations in the city.
            This hotel stands out for its staff and service, scoring higher than 92% of the city's accommodation.

            Show less

            Amenities and facilities

            Very good
            Facilities

            7.8

            Most talked about facilities

            Breakfast

            3 mentions

            Beach

            1 mention

            Languages spoken
            • English
            • Vietnamese
            Accessibility
            • Wheelchair accessible
            Internet access
            • Free Wi-Fi in all rooms!
            • Internet
            • Wi-Fi in public areas
            Things to do, ways to relax
            • Boating
            • Canoeing
            • Fishing
            • Garden
            • Nightclub
            • Snorkeling
            • Ticket services
            • Tours
            • Water sports (motorized)
            • Water sports (non-motorized)
            Dining, drinking, and snacking
            • Bar
            • BBQ facilities
            • Breakfast [buffet]
            • Breakfast [continental]
            • Breakfast [free]
            • Coffee shop
            • Restaurants
            • Room service
            Services and conveniences
            • Cash withdrawal
            • Concierge
            • Convenience store
            • Currency exchange
            • Daily housekeeping
            • Doorman
            • Dry cleaning
            • Elevator
            • Facilities for disabled guests
            • Laundry service
            • Lockers
            • Luggage storage
            • Postal service
            • Smoke-free property
            • Smoking area
            For the kids
            • Family room
            • Kids meal
            Access
            • Check-in/out [express]
            • Check-in [24-hour]
            • Front desk [24-hour]
            • Pets allowed
            • Security [24-hour]
            Getting around
            • Airport transfer
            • Car park [charges apply]
            • Car park [nearby]
            • Rental car
            • Shuttle service
            • Taxi service
            Sports equipment rental
            • Bicycle rental
            Available in all rooms
            • Air conditioning
            • Free bottled water
            • Free welcome drink
            • Hair dryer
            • Mini bar
            • Mirror
            • Satellite/cable channels
            • Shower
            • Slippers
            • Soundproofing
            • Telephone
            • Towels
            • Wake-up service

            Food and dining

            Breakfast options
            • American
            • Asian

            Location

            245 Nui Ngoc street, Cát Bà Town Beach, Cat Ba Island, Vietnam, 18000
            Excellent
            Location

            8.5

            Property policies

            Children and extra beds

            Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

            All children are welcome.

            Infant 0-2 year(s)
            Stay for free if using existing bedding.
            Baby cot/crib may be requested directly from the property.
            Children 3-12 year(s)
            Stay for free if using existing bedding.
            If you need an extra bed, it will incur an additional charge.
            Guests 13 years and older are considered as adults
            Must use an extra bed which will incur an additional charge.
            Others
            • When booking more than 5 rooms, different policies and additional supplements may apply.

            Some helpful facts

            Check-in/Check-out
            • Check-in from13:00
            • Check-out until11:30
            The property
            • Number of rooms 25

            Reviews of Cat Ba Family Hotel from real guests

            Provided by verified guests of Agoda
            8.4
            Cleanliness8.5
            Facilities7.8
            Location8.5
            Service9.0
            Value for money8.3
            High score for Cat Ba Island
            Rating
            9+ Exceptional (15)
            8-9 Excellent (7)
            7-8 Very Good (1)
            6-7 Good (0)
            <6 Below Expectation (4)
            Time of the year
            Mar - May (5)
            Jun - Aug (8)
            Sep - Nov (6)
            Dec - Feb (8)

            Show reviews that mention 

            Showing 27 verified guest comments
            12
            7.6
            Very good
            Arthur
            Couple
            Deluxe Room Double
            Stayed 2 nights in March 2019

            Good location, basic breakfast ”

            The hotel is well located in Cat Ba town, close to any restaurant and travel agencies for boat trips. The room was fairly big and clean however the bathroom and especially the cable installation require some serious safety adjustments. Breakfast is fairly basic but you will find good restaurant nearby to combat your hunger later on. The staff is very helpful and will do everything to make your stay enjoyable.

            Reviewed April 07, 2019

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            10.0
            Exceptional
            William from Australia
            Solo traveler
            Deluxe Room Double
            Stayed 10 nights in January 2019

            Outstanding!”

            When the people who own the business, run the business, it's in their interest to give it all they've got. A great many hotels of all stars could learn a lot from Mr. Tom and his family. Spotlessly clean throughout, rooms serviced daily, smiling, courteous and attentive staff and access to all the island has to offer via the permanently manned front desk. My room was spacios, light and fresh, no shortage of hot water and best if all at a price which beats everywhere else hands down. Highly recommended!!

            Reviewed January 16, 2019

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            9.6
            Exceptional
            Klos from Thailand
            Solo traveler
            Deluxe Room Double
            Stayed 2 nights in November 2019

            Best of the best for solo-budget travelers”

            I spend half the price I paid in Hanoi for a room here. The only thing missing was a refrigerator which I think no one needs anyway so, smart move Tom! The family that manages it was friendly and knowledgeable. I had a very pleasant stay and would love to come back one day.

            Reviewed November 26, 2019

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            8.8
            Excellent
            Bozena
            Family with young children
            Deluxe Family Room with Mountain View
            Stayed 1 night in March 2019

            Great value with good free breakfast ”

            Two family rooms fitting 5 people (or up to 8!!) for £20, I couldn’t believe my luck. Great value for money and nice simple breakfast from a menu including hot drink

            Reviewed March 31, 2019

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            10.0
            Exceptional
            Katie from United Kingdom
            Group
            Deluxe Family Room with Mountain View
            Stayed 6 nights in November 2019

            Great spot to stay and explore Cat Ba ”

            We stayed here for 6 days and really enjoyed it. The staff are friendly and helpful, the breakfast was tasty. Walking distance to restaurants and beaches. We hired motorbikes from them too, and got our washing done which was quick and smelt great. We hanks for a great stay- would recommend to others.

            Reviewed December 13, 2019

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            10.0
            Exceptional
            Lisa from Spain
            Solo traveler
            Deluxe Room Double
            Stayed 3 nights in February 2019

            Great hotel. ”

            Awesome value for money. Had a big room which was super clean. The choice of breakfast was really good and was included. Super friendly too.

            Reviewed March 05, 2019

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            8.8
            Excellent
            Mun from Singapore
            Solo traveler
            Deluxe Room Double
            Stayed 2 nights in March 2019

            Budget”

            Excellent for budget traveller. No complaints for the price.

            Reviewed March 29, 2019

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            5.2
            Josee
            Couple
            Deluxe Family Room with Mountain View
            Stayed 3 nights in July 2019

            Can’t understand what we say”

            First, many times we tried to get help to book activities and our return to Sapa but the staff’s English is too poor to understand what we were saying. They only could understand one or two words of what we were saying. The room was ok. Very small and the beds mattress very hard kind of made of cartons. The shower was next to the toilet and the hotel required that all used paper be put in a basket. Breakfast offered wasn’t great 3/5. It happened twice that they did not give me what I ordered.. probably die to the language barrier. Activities offered by the hotel were more expensive than the traveling shops. Overall, I did not feel that the staff was there to help us.

            Reviewed July 13, 2019

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            10.0
            Exceptional
            Pheoo from United Kingdom
            Group
            Deluxe Family Room with Mountain View
            Stayed 3 nights in October 2019

            Exceptional”

            Everything organised and confirmed by email including how to get from Noi Bai Airport to Hanoi . I had also tried sending messages by WhatsApp but got no reply. Great advice about sea activities

            Reviewed October 17, 2019

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            5.6
            Josee
            Solo traveler
            Deluxe Family Room with Mountain View
            Stayed 3 nights in July 2019

            Poor services”

            The main problem was the fact that no staff could speak English nor French. We asked to go to beach no 3 and we were sent to beach no.2. Morning orders were mixed up.. Room has no closed shower, no phone, no fridge and no safe. I asked help for booking activities in Sapa and no one could help me.

            Reviewed July 12, 2019

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            8.8
            Excellent
            Siobhán from Australia
            Family with young children
            Deluxe Family Room with Mountain View
            Stayed 1 night in June 2019

            Good hotel close to town centre”

            Great location and friendly and helpful staff.

            Reviewed August 05, 2019

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            2.0
            Steven from Australia
            Family with young children
            Deluxe Family Room with Mountain View
            Stayed 1 night in December 2019

            DISHONEST, Bad location, Dirty Linens & Accommodation, Rude staff, Below Back Packer standard”

            DISHONEST, Bad location, Dirty Linens & Accommodation, Rude staff, Below Back Packer standard

            Reviewed December 15, 2019

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            2.0
            Steven from Australia
            Family with young children
            Deluxe Family Room with Mountain View
            Stayed 1 night in December 2019

            DISHONEST, Bad location, Dirty Linens & Accommodation, Rude staff, Below Back Packer standard”

            DISHONEST, Bad location, Dirty Linens & Accommodation, Rude staff, Below Back Packer standard

            Reviewed December 15, 2019

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            10.0
            Exceptional
            alvaro from Spain
            Family with young children
            Deluxe Room Double
            Stayed 2 nights in August 2023

            Sólo para visitar Cat Be”

            Bien desayuno a elegir entre Occidental o oriental con buffet. Habitación amplia. Falta tener un hervidor.

            Reviewed August 25, 2023

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            9.6
            Exceptional
            michele from France
            Couple
            Deluxe Family Room
            Stayed 1 night in December 2019

            Personnel très serviable et très gentil ”

            Chambre familiale un peu trop juste en espace ,peu de place pour les bagages.

            Reviewed December 26, 2019

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            9.2
            Exceptional
            Marc from France
            Family with young children
            Deluxe Family Room with Mountain View
            Stayed 1 night in September 2019

            Bien pour une nuit”

            Personnel jeune et très agréable, parlant très bien anglais. Chambre propre, pas très grande, mais bien suffisante pour une nuitée.

            Reviewed September 30, 2019

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            8.4
            Excellent
            murielle from Canada
            Family with young children
            Deluxe Family Room with Mountain View
            Stayed 3 nights in February 2019

            Excellent”

            Hôtel simple mais propre avec un staff très sympa! Bon rapport qualité prix

            Reviewed February 14, 2019

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            10.0
            Exceptional
            Brigitte from France
            Couple
            Deluxe Room Double
            Stayed 6 nights in December 2018

            Ne passez pas à coté”

            Le top du top Des gens adorables Un accueil excellent Toujours à vote écoute et à votre disposition pour toute information ou besoin Une propreté exemplaire Vraiment un très grand merci pour tout C'est promis on reviendra

            Reviewed January 03, 2019

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            8.4
            Excellent
            Jürgen from Germany
            Family with teens
            Deluxe Family Room with Mountain View
            Stayed 2 nights in March 2019

            Excellent”

            Sehr nettes Personal, Frühstück ok. Bad sauber, aber sehr klein für ebenfalls kleines Vierpersonenzimmer. Alles in allem in Ordnung, aber auch nichts mit besonderem Charme.

            Reviewed March 15, 2019

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            10.0
            Exceptional
            Lucia
            Couple
            Deluxe Room Double
            Stayed 2 nights in November 2018

            Unsere beste Unterkunft im Vietnam bisher ”

            Wir haben ein großes, helles und perfekt sauberes Zimmer erhalten. Jeden Tag kam der Zimmerservice, alle Mitarbeiter zu Seen super nett und haben uns mit unseren weiteren Plänen geholfen. Die Lage kann kaum besser sein.

            Reviewed December 12, 2018

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            12
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