Catalonia Plaza Mayor Hotel

Catalonia Plaza Mayor Hotel

Atocha, 36, City Center, Madrid, Spain, 28012
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Double - Bathroom Catalonia Plaza Mayor Hotel
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    Catalonia Plaza Mayor Hotel Reviews

    8.6
    Excellent
    /10
    (126 reviews)See what guests said
    7.2
    Very good

    "Location is wonderful."

    MOHAMED

    -

    January 2, 2019

    9.0
    Exceptional cleanliness
    Recommended by 92% of guests

    Things you’ll love about Catalonia Plaza Mayor Hotel

    • 180 meters to public transportation

    • Airport transfer

    • Located in heart of Madrid

    • Free Wi-Fi in all rooms!

    Exceptional
    Location
    9.1
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Iglesia de San Sebastian60 m
  • Fundación Conservatorio Casa Patas80 m
  • Camara de Cimercio E Industria120 m
  • Don Fruta150 m
  • Monumento de Lope de Vega170 m
  • Achitabla170 m
  • Plaza de Santa Ana180 m
  • QueRicoTo210 m
  • Inquisition Jail (Carcel de la Inquisicion)230 m
  • La Vida Tiene Sentidos250 m
  • Value for money8.3
    Location rating9.1
    Nearest airportAdolfo Suárez Madrid-Barajas Airport (MAD)
    Distance to airport12.6 km

    Rooms available at Catalonia Plaza Mayor Hotel

    8.0
    Very good
    Room comfort & quality
    Double Single Use Atocha View
    Double Single Use Atocha View
    ...
    • Room size: 23 m²/248 ft²
    • Non-smoking
    • 1 double bed
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    Double Atocha View
    Double Atocha View
    ...
    • Room size: 23 m²/248 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Premium
    Premium
    ...
    • Room size: 27 m²/291 ft²
    • Non-smoking
    • 1 double bed or 2 single be...
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    Premium Single Use
    Premium Single Use
    ...
    • Room size: 27 m²/291 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Double
    Double
    ...
    • Room size: 23 m²/248 ft²
    • Non-smoking
    • 1 double bed or 2 single be...
    Enter dates to see prices
    Superior Single Use
    Superior Single Use
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Superior
    Superior
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 1 double bed or 2 single be...
    Enter dates to see prices
    Double for Single Use
    Double for Single Use
    ...
    • Room size: 23 m²/248 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Double With Views
    Double With Views
    ...
    • Room size: 23 m²/248 ft²
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    Suite
    Suite
    ...
    • Room size: 43 m²/463 ft²
    • Shower
    • 1 single bed and 2 double b...
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    Have a question for Catalonia Plaza Mayor Hotel?

    What people love about Catalonia Plaza Mayor Hotel

    • 9.6
      Exceptional

      "Centrally situated within walking distance to many sites, with an abundance of restaurants very nearby - great location."

      Deborah

      |

      August 2, 2017

    • 8.4
      Excellent

      "We would recommend this hotel in Barcelona to our friends and family."

      Ana M.

      |

      October 4, 2017

    • 6.8
      Good

      "Outdoor patio nice place to relax."

      May

      |

      June 6, 2018

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    More about Catalonia Plaza Mayor Hotel

    More about Catalonia Plaza Mayor Hotel

    8.4
    Excellent

    "We had booked in BARCELONA Catalonia Porta de L'Angel for 5..."

    Ana M.

    |

    October 4, 2017

    An overview

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    What they offer

    10.0
    Exceptional

    "Clean, quiet, great location, few minutes walk from Anton Ma..."

    Heather

    |

    October 27, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Spanish cuisine
    Spanish cuisine
    Entrepinos Centro Civico
    90 m Spanish
    Macama
    90 m Spanish
    Cafe Milano
    90 m Spanish
    American cuisine
    American cuisine
    Alta Burgersia
    100 m American
    Munchies Hot Dog
    170 m American, South American, Venezuelan
    Mama Teresa
    210 m American, International, Spanish
    Mediterranean cuisine
    Mediterranean cuisine
    O'pulpo
    70 m Mediterranean, Spanish
    El Basha
    80 m Mediterranean, Middle Eastern
    El Caldero
    120 m Mediterranean, Seafood, Spanish

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Reviews of Catalonia Plaza Mayor Hotel from real guests

    Agoda Reviews (126)Booking.com Reviews (2621)
    8.6
    /
    10
    Cleanliness9.0
    Facilities8.7
    Location9.1
    Room comfort and quality8.0
    Service8.9
    Value for money8.3
    Provided by verified guests of Agoda
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    All guests (126)
    All room types

    Show reviews that mention 

    Showing 83 verified guest comments
    12345
    9.2
    Exceptional
    Marc from United Kingdom
    Business traveler
    Premium Single Use
    Stayed 5 nights in January 2019

    Superb hotel with lovely staff”

    Absolutely loved my stay at this hotel - a haven in the centre of the city. The staff were outstanding - every one of them so helpful and friendful. Special mention to Patricia on the front-desk - always smiling, always really helpful. The bed was also exceptionally comfortable and the room spacious. My only criticism of the room is that it was a little dark, but that’s the nature of the location. Good selection at breakfast. Limited menu otherwise, but hey, you’re right in the centre of fabulous Madrid! I’d definitely return to this hotel. My wife joined me for the weekend and she loved it too. All in all, outstanding and one of my favourite hotel stays over the past few years.

    Reviewed February 09, 2019

    Dear Marc, Thank you for your excellent review. We are very glad to know that you enjoyed your stay with us. Our goal is to exceed our guest´s expectations and we achieve it by delivering the best service and solving any kind of issues like the one you faced at the beginning. Our staff is highly qualified and offers the best quality. We hope to see you soon again. Kind regards,

    Responded March 07, 2019
    Catalonia Plaza Mayor Hotel
    10.0
    Exceptional
    chih from Taiwan
    Couple
    Double
    Stayed 3 nights in January 2019

    HIGHLY RECOMMENDED”

    HIGHLY RECOMMENDED

    Reviewed January 16, 2019

    Dear Chih, Thank you so much for your great review. Hope to see you soon!

    Responded February 02, 2019
    Catalonia Plaza Mayor Hotel
    7.2
    Very good
    MOHAMED from France
    Couple
    Double Atocha View
    Stayed 3 nights in December 2018

    Very good”

    Location is wonderful. Staff magnificent and very friendly. Room spacious. Breakfast great great. BUT Mattress really awful, not comfortable at all. Bathroom not well cleaned day by day. Conclusion : quality/price : not good

    Reviewed January 02, 2019

    Dear guest, We are sorry to hear that you were not satisfied with all our services. We apologize for any inconvenience caused. We really appreciate your comments and we do take them into account in order to keep improving our service, ensuring a good quality service and guest satisfaction. We truly hope that you come back and give us another opportunity to reach your expectations Best regards

    Responded January 07, 2019
    Catalonia Plaza Mayor Hotel
    9.6
    Exceptional
    Mrinal from United Kingdom
    Couple
    Double
    Stayed 3 nights in March 2018

    Fantastic location to be in with the hotel rooms a plus”

    10/10 for the location as it’s right in the city centre but the the hotel offers fantastic quiet stay after a tiring day out exploring. We stayed in the Premium room( not complimentary though at a discounted price) and it had a small balcony with a large bed. Clean bathrooms , polite staff and not even a single moment of discomfort. We strongly recommend this hotel and would like to stay here again!

    Reviewed March 31, 2018

    Dear Ms Jogdeo, First of all, thank you very much for leaving a review after staying at Hotel Catalonia Plaza Mayor ****. We are glad to hear that you appreciated the comfort of our superior rooms, the size is bigger and some of they have a balcony and bath rope, slippers and turn down service as well, that's why it's worthy to add a small extra charge to make the difference in your accommodation. We really hope to host you back in the near future, if you have the chance to come back to Madrid. It will be a delight for us! At your entire disposal,

    Responded December 18, 2018
    Catalonia Plaza Mayor Hotel
    8.4
    Excellent
    Ana from Philippines
    Family with teens
    Double Atocha View
    Stayed 4 nights in September 2017

    Excellent”

    We had booked in BARCELONA Catalonia Porta de L'Angel for 5 nights and we had a wonderful experience.. Water bottles in our room were regularly refilled/replace, bathroom and an extra toilet/videt, staff were excellently helpful, smiling and super accommodating, and there was always a staff to help us with our luggage anytime of the day/night. A truly valuable experience. We would recommend this hotel in Barcelona to our friends and family.. Apart from the convenience of it's location which was accessible esp. with the Wheelchair we rented for our mother. The Hotel Catalonia Plaza Mayor is of the same chain but the amenities were not equally as good as in Catalonia Porta De L'Angel hotel in Barcelona. There was no staff to assist us with our luggage to the reception, with an 85 year old mother who can hardly walk nor carry anything except her own handbag, it was not a friendly hotel to accommodate . The staff was superbly friendly and helpful. Location was also convenient and close to the Mercado, Alimentacion, restaurants, bars.. Was very good location, taxi was easy to call.

    Reviewed October 04, 2017

    Dear Ana, We really appreciate your comments and we do take them into account in order to keep improving our service, ensuring a good quality service and guest satisfaction. We truly hope that you come back and give us another opportunity to reach your expectations. Best regards

    Responded January 08, 2019
    Catalonia Plaza Mayor Hotel
    9.6
    Exceptional
    Antonia from Philippines
    Business traveler
    Double for Single Use
    Stayed 3 nights in July 2017

    Exceptional”

    Very comfortable room, clean with modern fixtures. The showers were wonderful. They have a free afternoon tea with an small assortment of savory and sweet treats and nonalcoholic drinks. Service was friendly and helpful. Central location within walking distance to popular tourist areas.

    Reviewed July 24, 2017

    Dear Antonia, On behalf of the entire team of Catalonia Plaza Mayor we would like to thank you for the time you took to share your positive opinion about your experience. The entire staff is looking forward to welcome you back again in the near future! Best regards.

    Responded January 07, 2019
    Catalonia Plaza Mayor Hotel
    9.6
    Exceptional
    Dora from Australia
    Couple
    Double
    Stayed 5 nights in November 2016

    Very good”

    Good variety selection for breakfast, front desk service is good, provide afternoon tea daily without extra cost, very polite housekeeper. The only thing is room on the top floor is a bit dark without ceiling light.

    Reviewed December 16, 2016

    Dear Dora, Thank you very much for your kind comment. It is a pleasure for us to get this feedback and it motivates us to keep offering the best service. The guest´s satisfaction is our goal and we achieve it through our professional staff and quality. You will be very welcome to come back again. Kind regards and thank you!

    Responded January 07, 2019
    Catalonia Plaza Mayor Hotel
    8.4
    Excellent
    Valerie from United Kingdom
    Couple
    Double Atocha View
    Stayed 4 nights in July 2016

    Pleasant hotel, but value for money......?”

    We enjoyed our stay at the hotel, but regret being sold an upgrade at check-in for 25 euros per night, as this was mostly for a tea tray in the room which was never refilled (without me visiting reception several times, and even then not always successful), and the daily newspaper being delivered only 2 out of 4 mornings. However, the room was very spacious and comfortable. Breakfast was good, but did not quite justify the cost.

    Reviewed July 19, 2016
    9.3
    Exceptional
    KATHARINE from United Kingdom
    Couple
    Double
    Stayed 1 night in August 2015

    Good spot to get around town”

    Great location, very helpful staff

    Enjoyed staying here- be careful to tell taxis that you want to go to the plaza mayor hotel though as there is another Catalonia hotel further down the street which is the Catalonia atocha. The room was a bit dark but clean and well equipped. A good base to explore Madrid from

    Reviewed August 10, 2015

    Dear KATHARINE, Thank you very much for taking the time to share your experience! It is great to hear that you enjoyed your stay so much that you will be coming back, we will be here waiting for you with new Madrid experiences. Here for you,

    Responded January 07, 2019
    Catalonia Plaza Mayor Hotel
    8.0
    Excellent
    Lisa from United States
    Couple
    Double Atocha View
    Stayed 3 nights in May 2015

    Catalonia Plaza Mayor Hotel”

    Spacious room, good wi-fi, 15 min walk to Plaza Mayor

    We enjoyed our stay at Plaza Mayor. Nice, spacious, modern room. The young lady at the front desk was great, always very friendly & so helpful. Plaza Santa Ana is right across the street, Plaza Mayor an easy 15 min walk. We felt safe walking around at night. The wi-fi worked great in our room, as did the air conditioning. We had a double room facing Atocha street which had large windows that let in great natural light, also had blackout shades for sleeping. Windows were totally sound proof, no street noise at all which is important. Also our room had a small corridor when you entered that separated our room from the hallway, there was another door to enter the room. This made the room virtually soundproof, we did not hear one slamming door from the neighboring rooms, nothing woke us up in the morning. This is a first for me! We also put our luggage in the corridor under the bench so we didn't lose space inside the room. The lobby could be updated to meet a 4 star hotel rating, but that is a minor thing. This is a great hotel & good value for the money. I would definitely stay here again and would recommend it to a friend as well! It was a great choice for our 3 night stay in Madrid!

    Reviewed June 04, 2015
    9.0
    Exceptional
    Lakiesha from United States
    Solo traveler
    Double for Single Use
    Stayed 1 night in August 2014

    Just what I needed”

    Service, jacuzzi and location

    Stayed here after visiting a friend for 4 nights. The room I had for the first night was not quiet enough. Lots of foot traffic and was on the first floor. In the morning I contacted staff and they upgraded me to a suite at no additional charge. The suite was on the 5th floor (Rm 505). Very quiet compared to the first (Rm 002) and plenty of space! Wanted to use the jacuzzi but was not able to use it until a day or two later due to lack of functionality. When it was repaired it was worth the wait. Very relaxing and a great way to ease tension after hours of sightseeing and shopping. I used it two nights in a row! Glad I stayed here, will stay again when I visit Madrid!

    Reviewed August 30, 2014

    Dear Lakiesha, First of all we would like to thank you for taking your time in writing your comment. We are glad to know that you enjoyed your stay with us. Your opinion is very important for us and we take note of it to keep improving. Looking forward to seeing you soon again. Kind regards,

    Responded January 07, 2019
    Catalonia Plaza Mayor Hotel
    6.0
    Choon from Singapore
    Solo traveler
    Stayed 2 nights in August 2013

    Good Location”

    Very central location, very friendly staff, and near to everything

    The hotel is very centrally located. It is 5 min walk from the metro, and about 15 min walk from Plaza Mayor. The room is very good, and great internet connection. They even upgraded my room when I arrived late. The room is equipped with brand new flat screen TV, etc, and the bed was very comfortable. There are many restaurants nearby too.

    Reviewed September 21, 2013
    10.0
    Exceptional
    Diego from Switzerland
    Business traveler
    Stayed 3 nights in February 2013

    Great value for the money - awesome receptionist”

    price, location, reception staff (antonio), modern and large rooms

    the hotel is conveniently located. rooms are large and very modern. reception staff (antonio) is extremely friendly! definitely recommending this hotel and will definitely come back when in staying in madrid!

    Reviewed February 25, 2013

    Dear Diego, Thank you very much for your kind comment. It is a pleasure for us to get this feedback and it motivates us to keep offering the best service. The guest´s satisfaction is our goal and we achieve it through our professional staff and quality. You will be very welcome to come back again. Kind regards and thank you!

    Responded January 07, 2019
    Catalonia Plaza Mayor Hotel
    9.3
    Exceptional
    Omer from Israel
    Business traveler
    Stayed 3 nights in February 2013

    Great location spotless rooms”

    Modern rooms and great location

    This is Avery good value fr money stay. Nice hotel in centrally located area near the plaza mayor and Atocha train station.the rooms were very clean and spacious. The breakfast was ok .the small and spotless fitness room came in handy after a day's work. All In a ll highly recommended and a hotel I would be happy to return to. Please ore that room cleaning is an additional cost.

    Reviewed February 10, 2013
    8.7
    Excellent
    Rio from United States
    Solo traveler
    Stayed 2 nights in December 2012

    Good Location, Lovely rooms”

    The modern, nice rooms

    A very solid, somewhat business traveler oriented hotel. Room was very good, although it overlooked a courtyard. (But booked at the last minute). Staff at the front desk was friendly and helpful, including hunting down some grapes for the New Year festivities.Best for those focused on comfort, as it is not filled with character but so it goes.

    Reviewed January 15, 2013
    9.0
    Exceptional
    Joyce from Canada
    Couple
    Stayed 5 nights in August 2012

    Great location, nice contemporary designed rooms”

    Location, breakfasts, outdorr terrace

    The double rooms were a little small, but nicely decorated and very comfortable. Washrooms were modern and very clean. Really enjoyed the breakfasts, lots to choose from. The location was great, within walking distance to all the attractions. Had a computer in the lobby which we were able to use anytime (although they might want to consider putting a time limit on it per person, so there won't be as long a wait to use it.) They also had free Wi-fi which worked very well. Overall. we were very happy with the hotel and would stay there again.

    Reviewed August 30, 2012

    Dear Joyce, delighted by your nice words, thank you so much for sharing!! Super glad to know your stay was excellent, due to the location & staff who made you feel very welcomed, this is what catalonia Plaza Mayor Hotel is all about. We would love to see you back soon to keep enjoying! My best regards,

    Responded January 07, 2019
    Catalonia Plaza Mayor Hotel
    9.7
    Exceptional
    Jennifer from United States
    Couple
    Stayed 2 nights in August 2012

    Decent Location - Request room above ground floor”

    Location, Cleanliness

    overall good hotel for what you pay. the rooms on the ground floor are really dark and the water temperature really fluctuates. and there is zero natural light. location wise it's within walking distance to everything worth seeing in madrid.

    Reviewed August 27, 2012
    10.0
    Exceptional
    Jennifer from United States
    Couple
    Stayed 1 night in August 2012

    Good location”

    good location, clean over all

    it's walking distance to everything however make sure you don't get put on the room on the ground floor. the lighting is pretty bad in those rooms and the water temperature fluctuates a lot but we asked to be moved to another room (got one on the 5th floor) and it was 100x better.

    Reviewed August 13, 2012

    Dear Jennifer, Thank you very much for taking the time to share your experience! Best regards

    Responded January 07, 2019
    Catalonia Plaza Mayor Hotel
    8.7
    Excellent
    Jonathan from Australia
    Couple
    Stayed 2 nights in March 2012

    Lovely hotel, location not bad”

    Modern and spacious room, good service

    The hotel is conveniently located in central Madrid, in Huertas, between the Royal Palace and Plaza Mayor in one direction and the Prado Museum in the other. The area immediately around the hotel is a bit run down but a couple of blocks in either direction takes you to the restaurant/bar area of Los Latinas or towards several squares such as Plaza Mayor and Plaza del Sol which are good. Our room was very clean and modern and very spacious - the bathroom had an enormous shower! It was a bit tucked out of the way on the ground floor and only looked into an internal courtyard but given the price we paid, we couldn't complain. The staff were friendly and helpful when we had a couple of queries, speaking good English. It looks like the chain runs several other hotels in Madrid (a couple of others on the same street!) and if this was representative, they are well worth looking into.

    Reviewed March 28, 2012
    7.2
    Very good
    Rachel from Singapore
    Solo traveler
    Double for Single Use
    Stayed 3 nights in June 2018

    Comfortable room, helpful staff ”

    The hotel room was nice and big, cleanliness in the bathroom was lacking though with plenty of visible dirt marks and dust in the floor. Toiletries were incomplete but staff quick to rectify when requested. Location is not the best, abt 20mins walk to main attractions like plaza mayor and royal palace.

    Reviewed June 30, 2018

    Dear Ms Teo, First of all, we wanted to thank your kindness by rating us after your stay in our hotel. I'm happy to hear that you appreciate the amazing size of our premium rooms (you've been upgraded at check in) and is good to know that, in spite of some human errors, we found the way to make your stay more confortable. We hope to host you again in the near future, it will be a pleasure for us. At your entire disposal, Best Regards

    Responded December 14, 2018
    Catalonia Plaza Mayor Hotel
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    • Exceptional location
    • Museo Nac. Centro de Arte Reina Sofia
    • Antón Martín Metro Station is within 0.18 km