Catba Island Resort & Spa
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Catba Island Resort & Spa

Cat Co 1, Cat Hai Dist., Cat Ba Town Beach, Cat Ba Island, Vietnam
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Superior Ocean View Catba Island Resort & Spa
Superior Ocean View
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    Interior view Catba Island Resort & Spa
    Interior view Catba Island Resort & Spa
    Beach Catba Island Resort & Spa
    Deluxe Suite Ocean View Catba Island Resort & Spa
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     Catba Island Resort & Spa

    Guest reviews

    7.3
    Very good
    /10
    (371 reviews)See what guests said
    9.2
    Exceptional

    "All in all I thoroughly enjoyed my stay and will come back h..."

    Mario

    -

    April 15, 2018

    7.3
    Very good cleanliness

    Property highlights

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Sauna

    Excellent
    Location
    8.3
    See map
    Excellent location
    Nearby
    Popular
  • Cannon Fort670 m
  • Cat Ba Port780 m
  • Cat Ba CT Mart Supermarket880 m
  • Rose Bar880 m
  • Cat Hai Post Office1.51 km
  • Ben Beo Port1.75 km
  • Hospital Cave6.67 km
  • Monkey Island8.69 km
  • Cat Ba National Park10.41 km
  • Hy Hoa Temple18.97 km
  • Value for money6.9
    Distance to city center0.5 Km
    Location rating8.3
    Select your room
    Superior Ocean View
    Superior Ocean View
    ...
    • Room size: 26 m²/280 ft²
    • Ocean view
    • 2 single beds
    Enter dates to see prices
    Deluxe Suite Ocean View
    Deluxe Suite Ocean View
    ...
    • Room size: 35 m²/377 ft²
    • Ocean view
    • 1 double bed
    Enter dates to see prices
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    What people love about the property

    • 8.0
      Very good

      "Staff was nice, location excellent."

      Hanna

      |

      September 24, 2017

    • 9.2
      Exceptional

      "The pool and the beach are attractive."

      taesup

      |

      January 23, 2018

    • 10.0
      Exceptional

      "For me the best hotel in Catba"

      Rosemarie

      |

      September 9, 2017

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    More about Catba Island Resort & Spa

    More about Catba Island Resort & Spa

    6.0
    Review score

    "Pros: the view is very beautiful and watching sunset from th..."

    Isabelle

    |

    November 26, 2018

    An overview

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    What they offer

    8.8
    Excellent

    "Good location, friendly staff, it is worth for your money, f..."

    Phuc

    |

    May 6, 2017

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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (371)Booking.com Reviews (170)
    7.3
    /
    10
    Cleanliness7.3
    Facilities7.1
    Location8.3
    Room comfort and quality6.9
    Service7.0
    Value for money6.9
    Provided by verified guests of Agoda
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    All guests (371)
    All room types

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    Showing 299 verified guest comments
    12345
    8.3
    Excellent
    Nicholas from United States
    Couple
    Superior Ocean View
    Stayed 3 nights in October 2013
    Very nice big hotel, but not many guests.”
    It was a very nice hotel, with newly renovated rooms. It had a private beach, and two pools. The water slides were awesome.
    I don't have any really negative things to say about the hotel, except be prepared to walk to town in the morning(10 mins). There never seemed to be any MC taxis until afternoon. It seemed a bit strange that it is such a big nice hotel, but there were only about 20 guests we ever saw while there.
    Reviewed November 04, 2013
    5.6
    Michael from United States
    Couple
    Deluxe Suite Ocean View
    Stayed 2 nights in June 2018
    4-Star Fumble”
    4-Star Cat Ba Island Resort is a nicely located property that's not well maintained, the staff friendly but they range from poorly trained and clueless to a few exceptionally wonderful people. Our room had so many negatives but here is a few: leaky sink faucet, mold, dirty (sticky yucky messes) windows, floors, bed, sheets, bathroom, the bathroom shower head terrible, the toilet seat disgusting, the desk and desk chair not matched to work together, and so on. For my EXPECTATIONS of a expensive 4-Star resort this is a 4-star fumble. No bueno. I travel all over, 65 countries to date and this "resort" definitely DISappointing.
    Reviewed June 10, 2018
    6.0
    Isabelle from Canada
    Couple
    Superior Ocean View
    Stayed 3 nights in November 2018
    Great for the beautiful view. Very average and overpriced for the rest.”
    Pros: the view is very beautiful and watching sunset from the room's balcony was great. - Two outdoor pools within the complex. - There are not that many choices in Cat Ba. - Breakfast is included but not great. Cons: - faded and old. No life. Quaint. - dusty - no fan in the bathroom - The cleaning staff passed early in the morning and we had the do not disturb sign on. We left around 9am and they never came back to do the room. (But we needed nothing so not too bad) - as the hotel is above a hill where most buses cannot do a U-Turn will leave you below with your bag and tell you to walk up. - The restaurant and bars are empty and the prices are above anything else in town.
    Reviewed November 26, 2018
    3.6
    Charlotte from Germany
    Group
    Deluxe Suite Ocean View
    Stayed 2 nights in October 2018
    Was probably a 4 star hotel years ago”
    Pros: you can walk from the swimming pool directly to the beach, there is a pick up/drop off service, the room was very big Cons: the hotel really isn't well taken care of, the staff does not speak English (a few of them 3 words) so it was very difficult to communicate with them, the staff in the garden/spa area/cleaning ladies where on their phone 24/7 (no one said even hi), it's not a 4 star hotel anymore for that price I would expect a bit more (more than 100 Euro a night)
    Reviewed October 19, 2018
    9.2
    Exceptional
    Mario from United States
    Couple
    Superior Ocean View
    Stayed 8 nights in April 2018
    Great resort for money spent”
    I had a fantastic stay at Cat Ba Island Resort and Spa during my second trip to Cat Ba. I first want to say that my girlfriend and I were overjoyed by how we were treated at this resort. Because she is Japanese and I am white, we often experienced rude racism and maltreatment in spite of neither of us being Vietnamese. Regardless, Catba Island Resort made me feel like a valued guest and looked over my relationship and respected my girlfriend and I. I can’t stress enough how much that meant to me. Furthermore, on top of the friendly treatment I received, I was very happy with how great the free breakfast was as well as the dishes I had for dinner at their restaurant. Rooms were very comfortable and I had a lovely view of the ocean. I also enjoyed the pool, although I was a little disappointed that the water slide was closed. However several areas of the were being renovated. All in all I thoroughly enjoyed my stay and will come back here in the future. Thank you so much!
    Reviewed April 15, 2018
    4.0
    Ivo from Belgium
    Family with young children
    Superior Ocean View
    Stayed 3 nights in April 2018
    Hotel is a construction site. Photos on the site are not representative.”
    Do not trust the photos on the website, the hotel is being renovated and is a construction site. One swimming pool is empty and the slides are out of use at the other pool. None of the facilities looks like the photos + the sound of drilling all day long. Very disappointing. The only positive point is the beach/sea view
    Reviewed April 08, 2018
    5.6
    Jim from Canada
    Couple
    Superior Ocean View
    Stayed 3 nights in December 2017
    Above average”
    The beach front view is excellent and the pathway connects to the beach fronts has breathtaking views. Front desk reception is embrassing and disappointing. The attitude and arrogant are unbelievable. Lesser star hotels with cheaper prices have outperformed this overpriced resort. Water slide is shut down and aged in much needed repair. Resturant is acceptable, but at 9 am everything is cleaned up and not a minute later. Try Sunrise Resort the road down and a newer facility.
    Reviewed December 14, 2017
    8.4
    Excellent
    Wawrzyniec from Poland
    Couple
    Superior Ocean View
    Stayed 4 nights in November 2017
    Excellent”
    Absolutely great view from the window and swimming pool. Very good buffet breakfasts. Though many things could be better like no bar open during a day, "fitness room" is in the corridor of the spa, very poor internet.
    Reviewed November 19, 2017
    8.0
    Excellent
    Laura from United States
    Group
    Superior Ocean View
    Stayed 3 nights in October 2017
    Enjoyed our stay”
    The resort seems a bit run-down like they used to be full and now only get a few visitors so they haven't been able to maintain the size of the property. That being said the location is great, the pool is nice, our rooms were clean and there was a decent amount of choices at breakfast. We had some trouble communicating with the front desk staff but no big issues.
    Reviewed October 31, 2017
    8.0
    Excellent
    Sophie from South Korea
    Solo traveler
    Superior Ocean View
    Stayed 1 night in July 2017
    All good except staff service ”
    Staff working at the front reception can not speak English well even basic conversations. I almost missed my boat to the mainland cuz of staff there. except this, it was a relaxing vacation at the resort.
    Reviewed September 30, 2017
    4.8
    Bree from United Kingdom
    Family with young children
    Superior Ocean View
    Stayed 2 nights in August 2017
    Over priced”
    Water slides were great for our family, which is why we booked Overpriced and zero service... we wanted to ordered food and drinks at the pool but found ourselves having to walk up to the restaurant. Had to ask 4 people on 4 different occasions for a bottle of water but no one could understand that... they did understand beer though lol.. rooms were very average and we had to book 2 because we have a 10 year old which was expensive and annoying... felt like we were disturbing the staff from their low season holiday
    Reviewed August 30, 2017
    3.6
    Tom from United Kingdom
    Couple
    Stayed 3 nights in December 2016
    Needs updating - not worth the money!”
    Pros - Location is decent, a short walk to the main area of town. It has a nice beach very close by. We were upgraded for our room to have a larger room with a nice Seaview. Cons - The hotel needs a good upgrade. TV and toilet in room didn't work. Staff ignored you while you were waiting for their assistance and made lots of noise very early. Thought we would treat ourselves over Christmas but even though this was the most expensive hotel it was the worst hotel we have stayed in in Vietnam. Cons - The hotel needs tlc
    Reviewed December 31, 2016
    8.7
    Excellent
    Galia from Israel
    Couple
    Superior Ocean View
    Stayed 2 nights in October 2015
    could be much better if the shower was clean ”
    great view, great location and peaceful
    we enjoyed it very much but the shower walls were covered with black mould and it kind of spoiled it for us. but the hotel garden, pool area and beach are really nice, the location is great - away from the noisy center but still in walking distanse. the staff is friendly and willing to help. its a pity that most of them cant speak any english.
    Reviewed October 18, 2015
    6.3
    Good
    Benjamin from Malaysia
    Couple
    Superior Ocean View
    Stayed 2 nights in April 2015
    Quiet resort in Cat Ba”
    Big well maintained compound, great ocean view and surrounded by lushgreen forest.
    Check-in handed by the manager was smooth & was instructed to leave my passport with them. Passport was collected back when checked out. Used this resort as the base to visit the famous Halong Bay and found it very quiet with only few other guests during our 2 nights stay in the beginning of April '15, maybe still the low season. Stayed at superior ocean view room no 2311 with a small balcony. It has 2 pools where we didn’t see anyone using the pools while we were there. Like the well maintained big compound in this resort. Found the free wifi weak & intermittent from our room. Room is clean & daily housekeeping was done. There is a public foot path passing through the front of this resort which goes around the edge of the cliff where it’s link to Catba Sunrise Resort. Walking along this foot path offers beautiful scenery limestone rock structures near to the coastline. Breakfast served at the restaurant located at the same building as the reception hall, on the lower floor. Foods & drinks choices for breakfast are just adequate. Had dinner on 1st night at the same restaurant & menu has varieties of choices but found some of the items in the menu not available, maybe low season. Foods we ordered came in big serving but nothing to shout about. The resort is within walking distance from centre of Cat Ba town, took about 15 minutes. Walking to town is easier as it is walking downhill from the resort entrance. After checking out they offered us the hotel free shuttle mini bus to town which we really appreciated. Overall resort is good for travellers who like privacy & quiet atmosphere since found it very quiet in a secluded area. Also good for travellers with kids as there are 2 swimming pools, a mini water park with water slides & some game facilities. Choosing a base to explore or visit Halong bay would be better with one of the hotels at the town as there are many foods, drinks & shop outlet in town without the need to walk further distance.
    Reviewed April 25, 2015
    9.7
    Exceptional
    Chris from United States
    Couple
    Superior Ocean View
    Stayed 1 night in December 2014
    Beautiful location, nice rooms, friendly staff”
    Best location on island, free vouchers, comfortable room
    We loved our stay. The location was beautiful. We were given a free upgrade to a beachfront room because it was off season. The weather was chilly and the outdoor shower was pretty frigid. The provided heat lamp didn't quite give enough warmth, but I am sure that doesn't matter much most of the year. It is within walking distance from town and they give you several vouchers such as free drinks and kayak rental. If I were to return to Cat Ba I would definitely stay there again! It is a great hotel with a gorgeous view!
    Reviewed January 01, 2015
    9.3
    Exceptional
    Ryan from Canada
    Couple
    Superior Ocean View
    Stayed 3 nights in December 2014
    Beautiful place, great staff.”
    the room was large with a great view, the polls were nice and well taken care of, the location is close enough to the town to walk but in a secluded area.
    We were there in the low season, so we practically had the place to ourselves, but we couldn't swim (to cold), so we didn't get to take full advantage of the resort. They upgraded our room though to a suite. The view from our balcony was great. The bar was kind of cool. The only thing i have to complain about is the extra services. They were too expensive. To use the tennis courts we would have needed to rent 2 rackets and the balls for $25/hr, a scooter could be rented for 190,000/hr (we walked down the street and rented one for 70,000/half day), the drinks at the bar were way over priced (about $5 for a screwdriver), the spa was really pricey too. We did get free sauna coupons though. That wasn't necessary, but a great treat. We really enjoyed our stay overall.
    Reviewed December 27, 2014
    10.0
    Exceptional
    Carlos from United States
    Couple
    Superior Ocean View
    Stayed 7 nights in November 2014
    Excellent”
    Private Luxury Secure Pleasant
    Exceeded expectations private beach surrounded by lushgreen tropical forrest Awesome breakfast clean swimming pool quiet balcony great ocean view super amiable staff Down town within short walking distance shuttle service any time we will visit again
    Reviewed November 13, 2014
    9.7
    Exceptional
    alan from Thailand
    Family with teens
    Superior Ocean View
    Stayed 2 nights in October 2014
    just wonderful”
    location staff view
    I stayed for 2 nights with my wife and 4 children , we all had a fantastic time the children loved the pool slides and the view from everywhere was fantastic add to that the good food and helpful staff .My only whish is we stayed a bit longer than we did .
    Reviewed October 14, 2014
    8.3
    Excellent
    James from Australia
    Couple
    Superior Ocean View
    Stayed 4 nights in August 2013
    For Cat Ba, overall standard is good”
    Quality of service, Location to beaches, Staff effort to assit with anything
    I was a difficult client from the outset due to lack of genuine knowledge of Vietnam. On day one I complained about the quality of mattress and wanted a better bigger room and internet access fixed. I was almost ashamed by the manner in which management obliged my every request with prompt courteous assistance. And any other issues what so ever. The mattress issue was unresolvable, but you have to get your brain around the fact this is Vietnam and Cat Ba is some distance from the major cities where very good quality is obtainable. For Honeymooners I’d frown if someone told me they were going to Cat Ba for the beach. But we made the most of it and the management / staff are very compliant and genuine to an extreme; you will feel like the most important person staying there. I cannot emphasize enough the genuine effort made by all management in dining, your room and front counter to assist you and to help you be as comfortable as possible. I ask for help with our departure/return which involved a half day ordeal to our next location, the management went to tedious effort to supervise even this which was followed through with 4 hours after we had left. We were there 6 days. Value for money is good.
    Reviewed September 26, 2013
    8.0
    Excellent
    Ngoc from Vietnam
    Couple
    Superior Ocean View
    Stayed 1 night in March 2013
    Perfect resort with beautiful sea view”
    Wonderful landscape, very nice staff and beautiful rooms
    I had great 2 days in Catba Island Resort. Everything was perfect, especially the view and beautiful rooms facing towards the sea. The staff here are very nice ( and I think the same as all people on Catba Island. They are the most friendly locals I have ever met!!) The service was very good, you can enjoy a very fresh breakfast while looking at the morning sea. Only one thing, I love bathtub but they just have standing bathroom. However I dont complain about this. Maybe next time I'll ask if they have any room ưith bathtub.
    Reviewed March 12, 2013
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