Excellent 8.5
Based on 712 reviews

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Excellent



based on 712 reviews
  • Cleanliness 8.6
  • Facilities 8.2
  • Location 9.2
  • Room comfort and quality 8.6
  • Service 8.5
  • Value for money 7.8
  • Food and dining 8.1
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Fook from Singapore
Business traveler
Stayed 3 nights in March 2016
Business trip
Internet. Near to mall. Clean.
Very good. As compare to near by hotel, the price is over killing but no choice as I like the location.
Reviewed March 07, 2016

EMMA from Philippines
Couple
Stayed 2 nights in October 2015
Best location...
Location, Excellent service & Friendly staff
As always, we had a great time!
Reviewed March 03, 2016

EMMA from Philippines
Couple
Stayed 4 nights in October 2015
Best location
Location, Excellent service & Friendly staff
As always, we had a great time!
Reviewed March 03, 2016

romualdo from Philippines
Solo traveler
Stayed 1 night in February 2016
hustle free: check in was fast, check out too.
exoensive
Reviewed February 23, 2016

nancy from Philippines
Family with older children
Stayed 1 night in February 2016
Old interiors but clean. Accomodating staff.
Near Ayala Center, accessible to transportation, fast internet
So far, very good.
Reviewed February 15, 2016

Ramil from Singapore
Business traveler
Stayed 3 nights in February 2016
Outdated interior and exterior
Location
Just ok. A bit pricey
Reviewed February 11, 2016

Timothy from United Kingdom
Solo traveler
Stayed 8 nights in December 2015
No Longer a Five Star Hotel
Location, staff the bed.
The hotel is now looking distinctly tired, my bathroom was very old fashioned with the original bath which had no effective plug for it! The room walls to the corridor are paper thin and one hears everything! The buffet for although of excellent quality is stone cold, overlooked and dry because it hangs around for hours on end, only the food stations in the island and the occasional joint are properly hot and freshly cooked. Other buffets, the Manila Sofitel and the Hsangri LA do it much better. However the staff are fabulous, the pool is good and the location brilliant.
Reviewed December 27, 2015

pearl from Philippines
Business traveler
Stayed 1 night in December 2015
nice location
location, staff, cleanliness
Reviewed December 19, 2015

Gary from United States
Solo traveler
Stayed 2 nights in December 2015
Always Good
Staff Location Room Comfort
Always a pleasant stay. The staff are professional and friendly, the location is ideal next to Ayala, room service quick and hot, the rooms comfortable and spacious. Will be back!
Reviewed December 18, 2015

Ambrocio from Philippines
Business traveler
Stayed 1 night in December 2015
Excellent hotel
Location, cleanliness & staff service
Comfortable stay in bed he hotel though just 1 day. Just beside Ayala center. Very clean and very nice staff service
Reviewed December 13, 2015


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