Cebu Grand Hotel
Cebu Grand Hotel
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7.2
Very good

"Staff is good, breakfast is fine, balcony room big enough."

ralph

|

January 6, 2018

 Cebu Grand Hotel
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Lobby Cebu Grand Hotel
Lobby
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Lobby Cebu Grand Hotel
Lobby
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Swimming pool Cebu Grand Hotel
Swimming pool
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See map Cebu Grand Hotel
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Very good
Location
7.6
See all 6 photos Cebu Grand Hotel
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What guests are saying:
Restaurant and swimming pool needs some improvement
Sultan from Oman
Solo traveler
Every thing Excellent ........... they have keep a new towels .... towels are too old....but very clean..........
Ibrahim from Maldives
Business traveler
worth every penny
Divine from Singapore
Group
The ambience was superb. The service was amazing. The place was clean. Thank you for a great time!
Jennylyn from United States
Couple
The pool is very small
Sultan from Oman
Business traveler
Great hotel
Aleks from Romania
Solo traveler
good!
BeomJin from South Korea
Solo traveler

Cebu Grand Hotel

Very good location
- 60 meters from city center
- What's nearby?
Very good
From 1147 reviewsSee what guests said
7.4
/
10
Excellent room comfort and quality
8.3
Value for money7.3
Location rating7.6
Nearest airportMactan-Cebu International Airport (CEB)
Distance to airport9.1 km
  • Airport transfer

  • Located in heart of Cebu

  • Free Wi-Fi in all rooms!

  • Air conditioning

Select your room
8.3
Excellent
Room comfort & quality
Deluxe Room
Deluxe Room
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 single bed and 1 queen be...
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Superior Room
Superior Room
...
  • Room size: 29 m²/312 ft²
  • City view
  • 2 single beds or 1 double b...
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Executive Suite
Executive Suite
...
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    Superior Double or Twin Room
    Superior Double or Twin Room
    ...
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      Room Standard
      Room Standard
      ...
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        Luxury Room Shared Bed
        Luxury Room Shared Bed
        ...
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          Presidential Suite
          Presidential Suite
          ...
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            Double
            Double
            ...
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              Deluxe Double or Twin Room
              Deluxe Double or Twin Room
              ...
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                Have a question for Cebu Grand Hotel?

                What people love about the property

                • 7.6
                  Very good

                  "High building and nice view"

                  Analyn

                  |

                  November 12, 2016

                • 9.6
                  Exceptional

                  "Location is perfect, room service was really good."

                  Anna K.

                  |

                  January 29, 2016

                • 6.4
                  Good

                  "The staff in the lobby were all very friendly and helpful."

                  Phillip

                  |

                  September 13, 2017

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                More about Cebu Grand Hotel

                More about Cebu Grand Hotel

                8.8
                Excellent

                "You get a decent room and breakfast for the little money you..."

                Alain R.

                |

                January 2, 2018

                An overview

                Ideally located in the heart of Cebu city, Grand Hotel is just a short distance from everything the lively city has to offer. The most popular shopping malls are found within the nearby entertainment area and business and commercial districts are also nearby. Accommodation is available as superior, deluxe or executive rooms and the opulent Presidential suites. All rooms feature stylish decor in warm welcoming tones and are equipped with the latest in amenities including cable TV, broadband internet and spacious en-suite baths. Facilities include an outdoor pool, gym, salon, well stocked gift shop and prayer room.

                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                What to eat nearby

                Filipino cuisine
                Filipino cuisine
                Muvanz Pocherohan and Seafood
                460 m Filipino, Seafood
                Simply J's Cafe & Restaurant
                800 m Filipino, Italian
                American cuisine
                American cuisine
                Politics Cafe
                140 m American, Asian, Bar
                Big Tom's Burgers
                280 m American
                Ribpublic Diner
                460 m American
                Asian cuisine
                Asian cuisine
                Cebu's Original Lechon Belly
                110 m Asian, Fast food, Filipino
                Zubuchon
                150 m Asian, Filipino
                Rumkins Restobar
                250 m Asian, Korean

                What they offer

                7.2
                Very good

                "Staff is very friendly and eager to help."

                Purushottam

                |

                April 5, 2018

                Show less

                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
                Show more

                Property's guest policies

                Show less

                Some helpful facts

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                Real reviews from real guests

                Agoda Reviews (1147)Booking.com Reviews (326)
                7.4
                /
                10
                Cleanliness7.3
                Facilities6.2
                Location7.6
                Room comfort and quality8.3
                Service7.7
                Value for money7.3
                Provided by verified guests of Agoda
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                All guests (1147)

                Show reviews that mention 

                Showing 836 verified guest comments
                12345
                8.8
                Excellent
                David from United States
                Couple
                Deluxe Room
                Stayed 1 night in January 2019
                Excellent”
                This is a very nice hotel. The only problems are maintainance of the rooms. We’ve stayed here for at least the last 12 years and every time there,s a broken lamp, a toilet that doesn’t work right, towels racks mounted so high on the wall you can’t get a towel, no other towel racks in the bath room and very poor lighting so it’s very hard to shave. But, it’s a great place to stay for the staff, the buffet breakfast and their attitude of making sure you have a good accommodating stay.
                Reviewed January 13, 2019
                8.0
                Excellent
                frans from Netherlands
                Couple
                Stayed 1 night in October 2018
                Breakfast is excellent now”
                We have used the Cebu Grand regularly as the location works well for us. They have been in a renovation process for awhile now and the improvements are good. Room is clean and spacious, good bedding and linens, enough closet space and coat hangers, safe box and refrigerator. The staff is mostly very helpful and courteous, but there is still improvement possible. The breakfast is now excellent, with a good choice of items, beef, chicken, fish and pork, plenty of fruit and good bread and cereals. The staff working the breakfast, is outstanding, very attentive and quick. WiFi was very weak and almost of no use in the room.
                Reviewed November 01, 2018
                Greetings! Thank you for sharing your feedback from us. We really appreciate your time to have a feedback to us. We apologize about what happen during your stay regarding for the internet connection we assure that we will upgrade to be more efficient of our service and to be address your concern. Thank you and have a nice day! Best Regards, CEBU GRAND HOTEL
                Responded November 03, 2018
                Cebu Grand Hotel
                9.2
                Exceptional
                monte from Philippines
                Family with young children
                Stayed 1 night in December 2018
                Exceptional”
                our room was large, clean, comfortable and nice. With one exception, the workers here were outstanding.
                Reviewed January 01, 2019
                4.8
                HAN from Malaysia
                Business traveler
                Stayed 5 nights in December 2018
                Bad Experience!”
                I have to say the location of this hotel is not bad coz it was surrounded with restaurants. Unfortunately, the hotel doesn't look clean and has little cockroaches running around the tables. Also, the hotels bed was horrible, basically sleeping on spring. Don't think will ever check-in to that hotel again.
                Reviewed December 13, 2018
                3.6
                paul from United Kingdom
                Family with young children
                Stayed 3 nights in November 2018
                booked two rooms ,You can find a better hotel for this price ”
                Was told by the receptions is a 2 pm check in here, Thats ok until you see other guests being check in at 1 pm the rooms was very smelly and smelling of urine Waste of money staying here find yourself a better hotel Very disappointing Would never stay here again had a better room in a pension house
                Reviewed November 21, 2018
                4.4
                Gordon from Australia
                Group
                Stayed 1 night in September 2018
                Acceptable”
                Having stayed at the Cebu Grand a number of times over the past 5 years, I was somewhat dismayed at the shoddy treatment meted out to me (and my guest) recently. I had sought to introduce my friend to the Cebu Grand as a place he might stay whilst in Cebu himself. Apart from dozing off in the hotel fhoyer after a long overseas flight while waiting for the room (I was rudely awoken ) , both security keys did not work and had to be replaced (additional 30 minutes). Next the television did not work and this took a further 4 hours to replace. At least there would be the breakfast smorgasboard in the morning ! Er no..., It seems the hotel was undergoing renovations and the dining room had ceased to exist. We were directed to bar area where we had wholly inadequate breakfast. We endeavoured to depart to our room but was shocked to receive a bjll. It seems t
                Reviewed November 08, 2018
                6.8
                Good
                Jenifer from Philippines
                Family with young children
                Stayed 4 nights in October 2018
                Sad”
                We book 11 night and before we get our room I rang the property and ask if they don’t renovate the swimming pool and they said yes pool can use so we book 18th but actually turn up 19th then straight to the pool and when we go upstairs shock men working renovations and so dusty and mess up,so I went downstair and talk the reciption and she nice lady forgot there name to cancel our room but they said to let them know if we need to use the pool so they can stop working man but yeah it happen but when the day my husband arrived in the morning they went upstairs for swim it’s closed then hubby told to cancel and we stay there 4days only,this place ok for the location actually but hotel too old and need renovations whole buildings and make clean the facilities need to change and exit downstairs stinks btw 🤧staff are nice specially girls very accommodating.
                Reviewed October 23, 2018
                Greetings from CEBU GRAND HOTEL! Dear Ms. Jenifer, Thank you for sharing your feedback from us. We would like to apologize about what happen during your stay. Don't worry we will take action of the said concern but were hoping we can have you again here. Thank you and a pleasant day! Best Regards, Front Desk Associate
                Responded October 24, 2018
                Cebu Grand Hotel
                8.0
                Excellent
                frans from Netherlands
                Couple
                Stayed 2 nights in May 2018
                Renovation is improvement”
                Many times before we stayed in this hotel, because of location, size of rooms and quality of staff. The last year a renovation took place and the rooms have improved with better furniture, new paint, black-out curtains. We did not use the restaurant and did not have breakfast either, because we consider that too expensive at 400 peso for limited choice. Warm water supply can be limited. But we certainly will use Cebu Grand again at web site rates, not at walk-in rates.
                Reviewed May 30, 2018
                5.6
                Young from South Korea
                Business traveler
                Deluxe Room
                Stayed 3 nights in July 2018
                Cebu City”
                This is a first time visiting Cebu City instead of Mactan Island. This hotel is quite OK, but smallest ants of insect was stress to me, and the running water shower was terrible to stay. low water pressure 17 year old builiding, the first time of Philippines trip these kind of water pressure was too low.
                Reviewed July 31, 2018
                5.2
                David from Australia
                Solo traveler
                Stayed 1 night in July 2018
                Mr David”
                Easily worse hotel l have stayed in last 5 years. Room no toilet paper , tea bags, toilet seat damaged, bed side lamp not working. Worse of all exhaust fans come on in afternoon, then at 515am, vibrating all though room, sleeping impossible. Stay somewhere else.
                Reviewed July 28, 2018
                10.0
                Exceptional
                Marvin from Philippines
                Couple
                Stayed 2 nights in October 2018
                Clean and Spacious”
                Very clean and the rooms are spacious.
                Reviewed December 16, 2018
                8.0
                Excellent
                Sultan from Oman
                Solo traveler
                Deluxe Room
                Stayed 2 nights in November 2018
                Nice hotel, quiet and clean. Very friendly staffS”
                The management need good superving..
                Reviewed November 24, 2018
                8.4
                Excellent
                Terry from Canada
                Solo traveler
                Stayed 2 nights in November 2018
                Roomy and clean”
                Staff was very helpful.
                Reviewed November 20, 2018
                8.0
                Excellent
                Sultan from Oman
                Solo traveler
                Deluxe Room
                Stayed 1 night in November 2018
                Staffs are friendly.. Good looking ”
                I have been staying in Hotel so many times.. I have been in so many rooms.. Most the matters are old needs replaced
                Reviewed November 12, 2018
                Greetings! Dear Mr. Sultan, Thank you for sharing your feedback from us it is our pleasure to have you. We would like to apologize about what happen during your stay we assure we will take action to have more great service. Thank you and we hope we can have you soon again. Best Regards, Front Desk Associate
                Responded November 13, 2018
                Cebu Grand Hotel
                8.8
                Excellent
                Alain from Philippines
                Family with young children
                Stayed 1 night in December 2017
                Our Go-To place”
                This is our go-to place when we think of Cebu. Best value for money. Family-friendly rates and policies. Just beside a small restaurant complex. You get a decent room and breakfast for the little money you pay. Perhaps better than other hotels we tried that are pricier. If you just need a good place to stay and breakfast in the morning - this is the place.
                Reviewed January 02, 2018
                8.0
                Excellent
                Ron from United States
                Solo traveler
                Stayed 3 nights in December 2016
                Very Nice Hotel”
                Stayed at several other hotels in Cebu and then this one. Was very happy with the location as not being in the midst of downtown but close enough for a quick taxi ride. Very nice rooms and great staff. Dining was great. This is where I will stay when I return. :)
                Reviewed September 27, 2017
                9.6
                Exceptional
                Cassandra from United States
                Family with young children
                Deluxe Room
                Stayed 2 nights in June 2017
                Very good place to stay in the heart of Cebu”
                This is a great little boutique hotel. Close to Starbucks, McDonalds, Burger King, convenience stores, Ayala shopping mall...great location, easy to get to. The staff were amazing and accommodating. Love the bathtub in the room. Beds were comfy and the room was spacious. Will definitely stay here again!
                Reviewed June 13, 2017
                9.2
                Exceptional
                edler from Philippines
                Family with young children
                Stayed 3 nights in December 2016
                Christmas @ Cebu Grand Hotel”
                Great value for your money. A very friendly staff and my kiddos love the swimming pool. Fantastic breakfast wish i could eat more..ha..ha..ha.. Thank you Cebu Grand Hotel for celebrating our Christmas vacation 2016 a very memorable one.
                Reviewed December 29, 2016
                9.2
                Exceptional
                MARIE from Philippines
                Business traveler
                Deluxe Room
                Stayed 3 nights in September 2016
                Good location. Comfortable and clean.”
                The location is very good. Bars and coffee shops near the hotel so you have plenty of options. Rooms are comfortable and clean. Reasonably- priced. Employees are courteous. A good place to stay whether for business or leisure trip.
                Reviewed October 17, 2016
                8.4
                Excellent
                GINA from Philippines
                Family with young children
                Deluxe Room
                Stayed 3 nights in July 2016
                Best Value Hotel in Cebu!!!”
                Had to stay in Cebu for a week and needed a couple of rooms for the rest of my family to stay in. Really accomodating staff.. service makes up for the outdated facilities. Rooms are clean though. If you are looking for an affordable and central place in Cebu, try Cebu Grand Hotel. Their internet service needs upgrade though.
                Reviewed August 07, 2016
                12345
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                Cebu Grand Hotel
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                • Very good location
                • Ayala Center Cebu