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2015
Very good 7.8
Based on 3276 reviews

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About this property

Description

Cebu White Sands Resort and Spa is a cozy, family-owned hotel with a bit of a rustic appeal, perfect for the minimalist traveler wishing to explore the island. En-suite fitness equipment, internet access, mini bars, and refrigerators are a few of the amenities that await guests after checking in. Choose from three different restaurants and enjoy a combination of local and international cuisine. Be sure to stay around after dinner as the live cultural performances follow. Relax by the pool and order a few cocktails from the poolside bar. The hotel offers a list of water sports for the active travelers while recreational games like badminton are available for those that prefer dry land. Venture out around the area and stop by close attractions like the Megellan Shrine and Marcelo Fernan Bridge. The combination of the hotel’s excellent on-site service and its proximity to these surrounding attractions make it an ideal stop on anyone's itinerary.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Taxi service

Things to do, ways to relax

  • Diving
  • Garden
  • Hot tub
  • Massage(s)
  • Private beach
  • Spa
  • Swimming pool [outdoor]
  • Tours
  • Water sports (motorized)
  • Water sports (non-motorized)

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Currency exchange
  • Daily housekeeping
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Access

  • Check-in [24-hour]
  • Elevator
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Filipino
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 12 USD
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 18 km
Distance to Airport: 9 km
Number of Floors: 8
Number of Restaurants: 2
Number of Rooms : 86
Room Voltage: 220
Time to Airport (Minutes): 15
Year Hotel Built: 1995
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Verified traveler reviews

Filter by traveler type
Very good



based on 3276 reviews
  • Cleanliness 7.9
  • Facilities 7.6
  • Location 7.5
  • Room Comfort/Standard 8.2
  • Service 8.0
  • Value for money 7.7
  • Food/Dining 7.4
Sort by
Mary from Philippines
Couple
Mabuhay Premier
Stayed 1 night in July 2016
Never again.
Do not go here if you love beaches. Beach is very very small.
Reviewed September 26, 2016
Chevy from Philippines
Family with young children
Mabuhay Premier
Stayed 1 night in September 2016
Review
Not impress with the facilities and amenities
Reviewed September 26, 2016
Nawaf from Saudi Arabia
Solo traveler
Deluxe
Stayed 1 night in September 2016
Great choice
The staff are friendly and very responsive to guests needs. The booked room was not available and they've upgraded my reservation to a suite. The ambience is very suitable for relaxation. there are multiple swimming pools, water sports and diving center as well. Breakfast is awesome, plenty of food varieties. The price is reasonable for such hotel with great facilities.
Reviewed September 24, 2016
Joville from Philippines
Group
Suite Room
Stayed 1 night in September 2016
Policy issue
#1 - visitors of guests not allowed to be entertained in the room only at the lobby - I understand policy however it is inconvenient especially on our situation that we wanted to bond with family during our short visit. What is the issue there so long visitors never use any of the amenities??? Really disappointing #2 - Staff delivery of message about not allowing visitors to go to the room was unsatisfactory. She could have said, how I'd love to however based on policy not allowed and should have asked me if it was explained to me clearly especially that I booked in Agoda, frontdesk staff should be proactive. Also since I further asked favor, if I did not ask for a manager, she wouldn't do it, but she could have been proactive in checking so I did not have to haggle. I never had this kind of experience in any of the 5 star hotels in Cebu, reason the experience was very disappointing #3 during checkout, staff were not attentive. My husband handed them the keycard but they could not find it. #4 our IDs were not returned upon check-in and we noticed only when got to the airport that we didn't have our IDs ... so bad. Called the hotel and confirmed its at the frontdesk. We ask to send to suggested address. the following day we made a follow-up, the staff on duty said, the night shift staff did not indicate any instructions to send the IDs and also ask who should pay!?! See how huge the hassle and inconvenient! To make it short, we asked our relative to get the IDs from the hotel and send to us. # Agoda, please ensure that policies are stipulated clearly so I could have avoided White Sands but thanks for the experience and lesson
Reviewed September 20, 2016
WENHSIEN from Taiwan
Family with young children
Grand Luxe
Stayed 6 nights in September 2016
Not bad
Many flies and ants in the restaurant and mosquitoes in the room. Swim pool and beach are nice.
Reviewed September 20, 2016
Shuichi from Japan
Solo traveler
Mabuhay Premier
Stayed 2 nights in August 2016
When I stay in Cebu, I always stay in the white sand.
Service and price I think very good.
Reviewed August 28, 2016
Simon from United States
Couple
Grand Luxe
Stayed 4 nights in August 2016
Recent stay.
Nice place, room was very good and staff was great. This is our second time we stayed there. Last year I developed stomach problems, this year the same, except worse. Got a fever and chills Dont think ill be staying there again.
Reviewed August 20, 2016
Mark from New Zealand
Family with young children
Grand Luxe
Stayed 1 night in July 2016
Just Fine!!
Aircon not working well... room was quite hot... beach to small...
Reviewed July 30, 2016
Erickson from Philippines
Family with young children
Deluxe
Stayed 2 nights in June 2016
Superb place to stay but need to improve services
We really enjoyed the hotel. They upgraded our room for free and got a really spacious room. Breakfast is delicious and have lots of choices. There are so many flies though, and they cannot do something about it. Would be better if they have an option for guests to dine-in an air conditioned room. What really disappointed us was their security in-charge of recording the details of taxi requested by their guests. My husband lost his wallet in the taxi and they gave us the WRONG taxi company and plate number (they assured me it's the right one.) Fortunately, the security on the next hotel where we went got the correct details and helped us contact the driver and we were able to retrieved the wallet.
Reviewed July 26, 2016
Hyunchul from South Korea
Family with young children
Deluxe
Stayed 1 night in July 2016
Not bad
Not bad
Reviewed July 24, 2016

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