Great Experience”

I and my wife indeed had a great stay at Celyn Hotel. Our room was nice and clean. The hotel staff were very friendly, in fact they were very responsive to all our needs and requests. Breakfast was likewise great and delectable. Most of all, internet access is available in the room which made it possible for us to contact our friends and loved ones. We will definitely go back to Celyn Hotel when in Kota Kinabalu. We will likewise recommend Celyn Hotel to our traveling friends. Thanks and cheers!

TAKE NOTE! The are 2 Celyn Hotels at KK so make sure you book the right one!!!”

There are two Celyn hotels in KK where the older one is located right in the heart of town walking distance to the waterfront jetty etc while the newer one is located next to City Mall about 10 minutes drive from the waterfront jetty. The address on Agoda is misleading since it only states the address of the older outlet located in town. I ended up going to the wrong hotel and was told I'm not the only guest to make the mistake. The offered to switch my booking with a nominal RM 10 fee per room but we didn't take up the offer since the lifts at the older Celyn hotel in town near the waterfront were not working at that time and the stairway and corridoor was quite dirty since it's a shared premise. I drove over to the other Celyn hotel outlet at City Mall which is much newer and cleaner but you will need your own transportation to move around.

“New and Modern””

I enjoyed my stay at this hotel. I stayed here just recently for 3 nights to relax after an exhausting (although incredibly fun) scuba diving trip in Mabul Island and Sipadan Island. I arrived very early (around 5:30 AM) and had already made arrangements with the hotel staff to have my room ready which they accomodated. They also provide a complimentary shuttle service to Kota Kinabalu City Centre which I took for two days while I was there. The shuttle service was on time and I was not worried about having to take transportation back to the hotel, because they also provided return transfer for free. The rooms are clean and there's daily cleaning service. They also provide a safebox in every room. The bathroom toilet and shower were really nice. The breakfast is somewhat more geared towards the Asian clientele, although they still provided cereal, fresh fruit, and eggs, so I did not have anything to complain. Additionally, the staff is friendly and they were able to answer my questions easily. The location is OK, since being next to the mall provides great amenities, but it's still a little far from the airport and the KK city centre. Overall, I would come back here again. I would love to come back to Sabah to do more scuba diving and hopefully climb Mount Kinabalu, so this is a good place to relax after an exhausting adventure.

Celyn Hotel”

Celyn Hotel is a good hotel to stay in if you wanna escape from the city of kota kinabalu and just wanna have a good time to relax. There's a free shuttle service to the city that can save you from spending too much on taking a cab. Its around 20 mins. away from the city, so you better be ready to spend on your transpo especially if youre returning to the hotel late at night, since their shuttle service is until 6pm. City mall has a wide variety of food establishments, boutiques and even a supermarket, so everything you need is within reach.

great location”

each and every time i travel to kota kinabalu celyn hotel is the first choice hotel that i will recommended to stay with, with the great location, just inside citymall shopping center, very easy for me to meet friends and my business partner. staff are frendly and helpful.. i love this place.

Spacious Deluxe Room, rather limited breakfast”

Understand that this hotel is a distance from the city center, and should you book this hotel there is a problem of transportation to the city center as very little to none public transportation are seen even in the front door of the City Mall. However, CIty Mall in itself has arcades, a cinema, and various shops located within the mall, and restaurants surrounding the mall is plentiful and has a wide variety to choose from, I particularly enjoyed the fact that the City Mall is a great place for relaxation as apposed to shopping, so this hotel is a great spot for a 2-3 day stay. but understand that larger malls such as Suria, Imago, and Centerpoint require a 10-15 minute drive from this location. The lobby is unremarkable but the staff is very respectful even with my rather rushing attitude as they checked me in. They reacted quickly when I called the reception for a TV remote missing in my room and took only minutes for them to have it sent to my room. The Deluxe Room is wide and spacious with sufficient water pressure. The cleaning and maintenance of the room is actually very well done and the lighting does not leave a dark corner unless you keep a light off. The only downside is the breakfast that is provided by the hotel. Unless they have a lot of guests, they have to resort to taking orders from us instead of a buffet. The choices are rather limited so I recommend, (UNLESS they have a large buffet available), you take a light snack and have your real breakfast at any of the many restaurants located both outside and inside the City Mall. The pricing is very reasonable as compared to those that reside at the City Center. Hotels there gives you rather smaller rooms and the noise that you'd expect in a city is very apparent unless you stay at a hotel with high floors.

Great location, cosy and friendly staffs, ”

I always stayed in Celyn Hotel whenever i am in Kota Kinabalu..about 8 to 9 times .. Though there are many new hotels in town and around, i still choose Celyn because the location suits me.. the rooms are cosy with clean white bed linens and pillows.. and the price is very reasonable..you can find varieties of food just steps away..the staffs are very friendly and helpful always greet you with their warm smile..

one night in Celyn”

My 9 year-old daughter and I stayed here for one night after climbing down Mt Kinabalu. We arrived at 4.45pm after the 1hr45mins drive from Kundasang and were pleasantly surprised that the staff already had our card key ready, so check-in was hassle-free. The welcome drink was a nice touch, albeit we had to take it at the Earle bar next door. The wifi in the hotel lobby was down but luckily the wifi in the bar worked, so we managed to check our email & updated our facebook on iphone as we sipped our drinks. We were also spoilt for choice where food is concerned. So many food outlets to choose from at the City Mall which is within the complex itself. You can also order from room service, which is priced appropriately cheaply. Breakfast is a buffet spread of mostly local dishes. If you arrange for transport, make sure it waits for you at the hotel lobby entrance, not the City mall entrance which is some distance away. On the whole, we enjoyed our stay and would definitely give a thumbs-up for "value for money".

New and Modern”

The hotel is very new with a modern design. Our room was very clean and comfortable with all the amenities. All staff (reception and restaurant) were very friendly and eager to please. Be aware that this hotel is not in the city centre, and you'll need to take a taxi to get there. We just needed the hotel as a stopover since we arrived in Kota Kinabalu very late at night and were leaving quite early the next morning. For that purpose, it was just fine. The City Mall appears to be newly developed, complete with a Starbucks, Pizza Hut, and a Big Apple Donuts!

value for money and convenient”

Whenever i go to Kota Kinabalu, i would stay in Celyn Hotel.. It's location is great.. easy access to everywhere i am going and very convenient .. It's infact link to a shopping mall.. shopping and dinning i problem.. the rate is reasonable.. but, there's one comment.. "no wifi" in the room.. in this high tech world, how come no wifi in the room?? .. nowadays even a small child need to surf internet.. hope the management will look into this .. apart fron this , everything is perfect ..

Great location but small rooms ..”

i'd stay in celyn for many times .. the first time is 2 years ago when my mum passed away .. because of the location we checked in there .. many things need to be prepared and because celyn in next to a mall, we can get things easily without wasting time stuck in the traffic jam .. the rooms are quite small but we managed to add an extra bed..surprisingly, it's very comfortable.. soft bed and dimmed light and good shower .. during those sad times, we really need this kinda comfort..though the room is a bit small but it keep our family more closer to each other during that hard times .. thank you celyn .. now whenever i'm in town, i always stayed in celyn ..

Great location with cosy room ..”

After 2 night stayed in Kota Kinabalu, i decide to extend another day and of course stay back in Celyn .. The staff are very helpful .. Allow me to stay back in the same room.. saved me the trouble moving here and there.. Though Celyn is not located in town center, no difficulty at all to move around cos they provide free shuttle to and from town .. the breakfast, very tasty..good enough for a healthy breakfast.. eggs, porridge, noodles, nasi lemak, salad, cereals, coffe tea and milk... I had book another night stay here for coming week...

Lovely hotel and good service”

I enjoyed my stay at the Celyn Hotel because it was quiet and peaceful, tidy and clean. The staff was very helpful and I could also make use of their transport to go into the city. the breakfast, though the western breakfast was very basic, It was more than enough for me. I will definately stay there again

Good price with good location”

For those who just want to stick to Luyang area, this hotel can be accommodating. Stayed here as I was having my sister's engagement at a housing area nearby. We booked several rooms for my family and relatives to stay here. The room was clean and suited my own small family. Got a problem with our DVD player which was included in the room. The staff really was helpful to get the player up playing and even offered to replace a new player and TV set. I the end, I managed to figure out the setting and got it to play. The DVDs you can buy downstairs at the City mall itself. The room rate was including breakfast for 2. It was a sufficient meal for us and was nicely cooked. Had fried mee, nasi lemak, bread and cereal. For extra person, need to pay RM10. I believe this area has quite most eating places that we want. Dont have to travel to city center. Shopping wise, at so-so standard except they have Giant supermarket which was useful for us who has a small child. Overall, this hotel quite good and we were satisfied during our stay there.

Great price!”

Had the opportunity to stay here for 2 nights. Got the best deal which I never expected;low price with free breakfast for 2! Chose this hotel due to close by to my aunt's house where we were having a family event. Check in process was smooth. Even managed to check in on behalf of my siblings due to our last name of course!The receptionist was kind enough to get us to stay at same floor. Upon checking in our room, it was clean as expected. There was this smell due to the old carpet I believe. Toilet seems renovated new. There is DVD player provided. At first, we did not manage to hear any sound when we played a DVD. The Maintenance guy came straightaway when we called. He immediately replaced with a new player after failed several attempts to fix it. He even suggested to replace our TV just to ensure we could get the sound! Then I tried by myself to plug/unplug the system and fortunately I managed to get the sound. Save the effort for the guy to replace our TV. Lol The breakfast being offered was considerably fine with the price we paid. I dont really expect a 5 star dining. Just a simple breakfast works fine to us. All in all, I would recommend this hotel if you do not bother to go downtown frequently as the adjacent mall also provides enough shops for us.

Thumbs up for Celyn ”

Clean, well maintained, helpful staffs, even though it may not be satisfying for the location but do not worry as there is shuttle bus for city mall and KK guests transfer. Had a great stay at Celyn and would like to return again in the near future.

accidental book”

there is 2 celyn hotels so i wrongly booked this in city mall compared to the one in town. but although it was overbooked the manager there managed to sort out a room for us. his extended hospitality was greatly appreciated

a happy trip”

after a long drive from other city, we were tire, but I found I booked the hotel 1 month ahead, the reception staff of celyn hotel was helpful, she helped us to contact with the agoda personnel then we could get the room.

need improvement”

focus more CLEANLINESS on Toilet/Bathroom others is no problem.. what i can suggest is, put more PERFUME to make the room and bathroom fragrant.. so we are customer can enjoy the fresh or good smell..! i have stay here for many times, only today i give a comment because i need Celyn Hotel make a improvement and make customer satiesfied when staying here.

Graet location, great service!!”

I had been staying in Celyn Hotel so many times in the past and might be in the future. Its in the City Mall area where you can get almost everything, good foods, spas, boutiques, dvds, gyms, pharmacy and etc. Even if you wanna go out and watch your current favorite movie in the cinema its just few minutes away with car distance. The room is spacious enough with complete necessities in the room. Their staffs are friendly and overall hotel services are great!!