Celyn Hotel City Mall

Unit No S-0-30 Block F, Ground Floor, City Mall. Lorong City Mall, Jalan Lintas, Central Business District, Kota Kinabalu, Malaysia, 88300 - See map
Free Wi-Fi
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Celyn Hotel City Mall

"Quite nice location with a mall attached to it."

AHMAD - July 8, 2019
 Celyn Hotel City Mall
Lobby Celyn Hotel City Mall
Bathroom Celyn Hotel City Mall
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Popular landmarks
Drop-off / Pick-up point (Main entrance) 690 m
Sabah Golf & Country Club 790 m
Clinic Dr. Khing 840 m
24Hr Clinic Chung 910 m
Mount Kinabalu Botanical Garden 1 km
Damai Specialist Centre 1.08 km
Sri Pasupathinath Alayam 1.21 km
Chin Women And Maternity Centre 1.3 km
Visitor's Parking 1.32 km
Administrator's & Teacher's Parking 1.4 km
Nearby landmarks
Sabah State Museum 2.81 km
Mamutik Island 2.94 km
Gaya Street Sunday Market 3.28 km
Signal Hill Observatory Platform 3.33 km
Kota Kinabalu City Mosque 3.41 km
Night Market 3.55 km
Manukan Island 10.75 km
Tunku Abdul Rahman Marine Park 11.08 km
Sapi Island 11.1 km
Poring Hot Springs 13.03 km
7.5

Very good

Location rating score

2.77 kilometers from city center
  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Laundry service

  • Safety deposit boxes

Your dates are popular among travelersUsers are booking a place in Kota Kinabalu every 2 minutes on Agoda.com
Value for money7.4
Location rating7.5
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport6.7 km

Rooms available at Celyn Hotel City Mall

Family Room (3 Adults)
Family Room (3 Adults)
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  • Room size: 18 m²/194 ft²
  • Shower
  • 1 single bed and 1 double b...
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Standard Family
Standard Family
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  • Room size: 25 m²/269 ft²
  • City view
  • 3 single beds or 1 single b...
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Family
Family
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 single bed and 1 queen be...
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Deluxe
Deluxe
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds or 1 double b...
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Standard
Standard
...
  • Room size: 19 m²/205 ft²
  • City view
  • 2 single beds or 1 double b...
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Room Deluxe Superior
Room Deluxe Superior
...
  • Shower
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Standard Room with No Window
Standard Room with No Window
...
  • Shower
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Superior Standard Room
Superior Standard Room
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  • Shower
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Room Superior
Room Superior
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  • Shower
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Suite Deluxe
Suite Deluxe
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  • Shower
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Frequently asked questions

What time is check-in and check-out at Celyn Hotel City Mall?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Celyn Hotel City Mall?

For those who wish to drive their own cars, Celyn Hotel City Mall has a car park available for guests. Parking is free for guests. If you're looking for an easy way to get around Kota Kinabalu with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at Celyn Hotel City Mall?

Celyn Hotel City Mall does not permit smoking in any of its rooms or indoor areas.

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What people love about Celyn Hotel City Mall

  • 8.8
    Excellent

    "Overall is consider a great stay."

    Tze

    |

    November 17, 2019

  • 9.6
    Exceptional

    "Everything was good on our stay."

    Fadzillah

    |

    December 25, 2017

  • 10.0
    Exceptional
    Staff 

    "Staffs are nice and friendly."

    FRANKLINE

    |

    May 31, 2019

Property ranking|Compared to 1,449 Kota Kinabalu properties
See all rankings
Room comfort score
7.2/10
Room size
27 sqm.
Cheapest price score
Review score - United States
5.9/10
Better than
93
%
of Kota Kinabalu properties
Bigger than
91
%
of Kota Kinabalu properties
Better than
90
%
of Kota Kinabalu properties
Better than
90
%
of Kota Kinabalu properties
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Overall rating:
7.2
Very good
1,733 reviews
Cleanliness
7.1
Facilities
6.7
Location
7.5
Read all reviews >
What travelers say they love:
It was a good and affordable hotel.
Nurulhuda from Singapore
Family with young children
More about Celyn Hotel City Mall

More about Celyn Hotel City Mall

Set in Kota Kinabalu, Celyn Hotel City Mall is located along the Lintas Road, one of the main highways from the international airport. Close to the city center, international airport, and Sabah Golf and Country Club, this hotel is an ideal base for visitors to the city. The rooms are decked out in a contemporary style and readily equipped with modern conveniences like a plasma TV, broadband Internet access, and cable channels. Guests can sample delicious food at the hotel's Celyn Café with a wide selection of Asian and Western dishes as well as a range of beverages and desserts.

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Most talked about facilities

Housekeeping
104 mentions
Breakfast
94 mentions
Food & Dining
34 mentions
Internet
34 mentions

What they offer

8.4
Excellent
Cleanliness

"The hotel is ok, the room is clean."

Bhahurudeen

|

September 17, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Asian

Restaurants on site

Bunga Raya Cafe
Cuisine:Asian
Menu:Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Celyn Hotel City Mall from real guests

Provided by verified guests of Agoda
Agoda Reviews (1733)Booking.com Reviews (85)
7.2
/
10
Cleanliness7.1
Facilities6.7
Location7.5
Room comfort and quality7.2
Service7.3
Value for money7.4
High score for Kota Kinabalu
Rating
9+ Exceptional (96)
8-9 Excellent (104)
7-8 Very Good (283)
6-7 Good (197)
<6 Below Expectation (311)
Time of the year
Mar - May (237)
Jun - Aug (285)
Sep - Nov (245)
Dec - Feb (224)
Don't miss out!Users are booking a place in Kota Kinabalu every 2 minutes on Agoda.com
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Showing 991 verified guest comments
12345
9.3
Exceptional
Marlon from Philippines
Couple
Standard
Stayed 2 nights in June 2009

Great Experience”

Hotel staff are friendly and accommodating, clean and nice rooms, great breakfast and very accessible to city mall which almost have everything to offer. Internet is free.
Inaccessibility to town center although taxi is just a call away. More cable channels please.

I and my wife indeed had a great stay at Celyn Hotel. Our room was nice and clean. The hotel staff were very friendly, in fact they were very responsive to all our needs and requests. Breakfast was likewise great and delectable. Most of all, internet access is available in the room which made it possible for us to contact our friends and loved ones. We will definitely go back to Celyn Hotel when in Kota Kinabalu. We will likewise recommend Celyn Hotel to our traveling friends. Thanks and cheers!

Reviewed July 06, 2009
8.4
Excellent
Enoch from Malaysia
Family with teens
Deluxe
Stayed 1 night in December 2018

TAKE NOTE! The are 2 Celyn Hotels at KK so make sure you book the right one!!!”

There are two Celyn hotels in KK where the older one is located right in the heart of town walking distance to the waterfront jetty etc while the newer one is located next to City Mall about 10 minutes drive from the waterfront jetty. The address on Agoda is misleading since it only states the address of the older outlet located in town. I ended up going to the wrong hotel and was told I'm not the only guest to make the mistake. The offered to switch my booking with a nominal RM 10 fee per room but we didn't take up the offer since the lifts at the older Celyn hotel in town near the waterfront were not working at that time and the stairway and corridoor was quite dirty since it's a shared premise. I drove over to the other Celyn hotel outlet at City Mall which is much newer and cleaner but you will need your own transportation to move around.

Reviewed January 05, 2019
8.7
Excellent
AZLAN from Malaysia
Business traveler
Standard
Stayed 4 nights in January 2013

“New and Modern””

“Affordable, Clean, and Relaxing”“Ceyln Hotel City Mall”

I enjoyed my stay at this hotel. I stayed here just recently for 3 nights to relax after an exhausting (although incredibly fun) scuba diving trip in Mabul Island and Sipadan Island. I arrived very early (around 5:30 AM) and had already made arrangements with the hotel staff to have my room ready which they accomodated. They also provide a complimentary shuttle service to Kota Kinabalu City Centre which I took for two days while I was there. The shuttle service was on time and I was not worried about having to take transportation back to the hotel, because they also provided return transfer for free. The rooms are clean and there's daily cleaning service. They also provide a safebox in every room. The bathroom toilet and shower were really nice. The breakfast is somewhat more geared towards the Asian clientele, although they still provided cereal, fresh fruit, and eggs, so I did not have anything to complain. Additionally, the staff is friendly and they were able to answer my questions easily. The location is OK, since being next to the mall provides great amenities, but it's still a little far from the airport and the KK city centre. Overall, I would come back here again. I would love to come back to Sabah to do more scuba diving and hopefully climb Mount Kinabalu, so this is a good place to relax after an exhausting adventure.

Reviewed January 18, 2013
8.3
Excellent
Maria from Philippines
Group
Family
Stayed 3 nights in August 2009

Celyn Hotel”

Nice staff Good accommodation Located within a mall (city mall)
Away from the city No means for public transportation

Celyn Hotel is a good hotel to stay in if you wanna escape from the city of kota kinabalu and just wanna have a good time to relax. There's a free shuttle service to the city that can save you from spending too much on taking a cab. Its around 20 mins. away from the city, so you better be ready to spend on your transpo especially if youre returning to the hotel late at night, since their shuttle service is until 6pm. City mall has a wide variety of food establishments, boutiques and even a supermarket, so everything you need is within reach.

Reviewed August 21, 2009
9.3
Exceptional
Chee from Malaysia
Business traveler
Standard
Stayed 1 night in October 2011

great location”

inside the shopping mall, great location

each and every time i travel to kota kinabalu celyn hotel is the first choice hotel that i will recommended to stay with, with the great location, just inside citymall shopping center, very easy for me to meet friends and my business partner. staff are frendly and helpful.. i love this place.

Reviewed December 13, 2011
8.4
Excellent
Zi from Brunei Darussalam
Business traveler
Deluxe
Stayed 1 night in January 2017

Spacious Deluxe Room, rather limited breakfast”

Understand that this hotel is a distance from the city center, and should you book this hotel there is a problem of transportation to the city center as very little to none public transportation are seen even in the front door of the City Mall. However, CIty Mall in itself has arcades, a cinema, and various shops located within the mall, and restaurants surrounding the mall is plentiful and has a wide variety to choose from, I particularly enjoyed the fact that the City Mall is a great place for relaxation as apposed to shopping, so this hotel is a great spot for a 2-3 day stay. but understand that larger malls such as Suria, Imago, and Centerpoint require a 10-15 minute drive from this location. The lobby is unremarkable but the staff is very respectful even with my rather rushing attitude as they checked me in. They reacted quickly when I called the reception for a TV remote missing in my room and took only minutes for them to have it sent to my room. The Deluxe Room is wide and spacious with sufficient water pressure. The cleaning and maintenance of the room is actually very well done and the lighting does not leave a dark corner unless you keep a light off. The only downside is the breakfast that is provided by the hotel. Unless they have a lot of guests, they have to resort to taking orders from us instead of a buffet. The choices are rather limited so I recommend, (UNLESS they have a large buffet available), you take a light snack and have your real breakfast at any of the many restaurants located both outside and inside the City Mall. The pricing is very reasonable as compared to those that reside at the City Center. Hotels there gives you rather smaller rooms and the noise that you'd expect in a city is very apparent unless you stay at a hotel with high floors.

Reviewed January 25, 2017
8.3
Excellent
sui from Malaysia
Business traveler
Standard
Stayed 1 night in October 2013

Great location, cosy and friendly staffs, ”

comfortable, good staffs, good parking

I always stayed in Celyn Hotel whenever i am in Kota Kinabalu..about 8 to 9 times .. Though there are many new hotels in town and around, i still choose Celyn because the location suits me.. the rooms are cosy with clean white bed linens and pillows.. and the price is very reasonable..you can find varieties of food just steps away..the staffs are very friendly and helpful always greet you with their warm smile..

Reviewed December 09, 2013
8.3
Excellent
Aidalkelana from Singapore
Family with young children
Standard
Stayed 1 night in June 2009

one night in Celyn”

clean room, clean bedsheet, nice bathroom, wide HDTV, individually-controlled air-con
far from town, no free shuttle, lack of nice view from hotel room window, no wifi (only LAN cable on dressing table)

My 9 year-old daughter and I stayed here for one night after climbing down Mt Kinabalu. We arrived at 4.45pm after the 1hr45mins drive from Kundasang and were pleasantly surprised that the staff already had our card key ready, so check-in was hassle-free. The welcome drink was a nice touch, albeit we had to take it at the Earle bar next door. The wifi in the hotel lobby was down but luckily the wifi in the bar worked, so we managed to check our email & updated our facebook on iphone as we sipped our drinks. We were also spoilt for choice where food is concerned. So many food outlets to choose from at the City Mall which is within the complex itself. You can also order from room service, which is priced appropriately cheaply. Breakfast is a buffet spread of mostly local dishes. If you arrange for transport, make sure it waits for you at the hotel lobby entrance, not the City mall entrance which is some distance away. On the whole, we enjoyed our stay and would definitely give a thumbs-up for "value for money".

Reviewed June 22, 2009
8.3
Excellent
Tammy from United States
Couple
Standard
Stayed 1 night in April 2009

New and Modern”

new and modern hotel; clean and comfortable; friendly staff.
the rooms are a bit on the small side though...

The hotel is very new with a modern design. Our room was very clean and comfortable with all the amenities. All staff (reception and restaurant) were very friendly and eager to please. Be aware that this hotel is not in the city centre, and you'll need to take a taxi to get there. We just needed the hotel as a stopover since we arrived in Kota Kinabalu very late at night and were leaving quite early the next morning. For that purpose, it was just fine. The City Mall appears to be newly developed, complete with a Starbucks, Pizza Hut, and a Big Apple Donuts!

Reviewed April 21, 2009
7.7
Very good
sui from Malaysia
Business traveler
Standard
Stayed 1 night in August 2013

value for money and convenient”

next to a mall, ample parking space and friendly staffs

Whenever i go to Kota Kinabalu, i would stay in Celyn Hotel.. It's location is great.. easy access to everywhere i am going and very convenient .. It's infact link to a shopping mall.. shopping and dinning i problem.. the rate is reasonable.. but, there's one comment.. "no wifi" in the room.. in this high tech world, how come no wifi in the room?? .. nowadays even a small child need to surf internet.. hope the management will look into this .. apart fron this , everything is perfect ..

Reviewed September 13, 2013
8.3
Excellent
sui from Malaysia
Business traveler
Standard
Stayed 1 night in February 2012

Great location but small rooms ..”

very comfortable ..

i'd stay in celyn for many times .. the first time is 2 years ago when my mum passed away .. because of the location we checked in there .. many things need to be prepared and because celyn in next to a mall, we can get things easily without wasting time stuck in the traffic jam .. the rooms are quite small but we managed to add an extra bed..surprisingly, it's very comfortable.. soft bed and dimmed light and good shower .. during those sad times, we really need this kinda comfort..though the room is a bit small but it keep our family more closer to each other during that hard times .. thank you celyn .. now whenever i'm in town, i always stayed in celyn ..

Reviewed February 08, 2012
8.0
Excellent
sui from Malaysia
Family with teens
Standard
Stayed 1 night in April 2012

Great location with cosy room ..”

good location

After 2 night stayed in Kota Kinabalu, i decide to extend another day and of course stay back in Celyn .. The staff are very helpful .. Allow me to stay back in the same room.. saved me the trouble moving here and there.. Though Celyn is not located in town center, no difficulty at all to move around cos they provide free shuttle to and from town .. the breakfast, very tasty..good enough for a healthy breakfast.. eggs, porridge, noodles, nasi lemak, salad, cereals, coffe tea and milk... I had book another night stay here for coming week...

Reviewed April 12, 2012
10.0
Exceptional
William from South Africa
Business traveler
Standard
Stayed 6 nights in October 2010

Lovely hotel and good service”

Clean and comfortable, service very good
nothing that I want to complain about

I enjoyed my stay at the Celyn Hotel because it was quiet and peaceful, tidy and clean. The staff was very helpful and I could also make use of their transport to go into the city. the breakfast, though the western breakfast was very basic, It was more than enough for me. I will definately stay there again

Reviewed November 13, 2010
8.8
Excellent
Fairuz from Malaysia
Family with young children
Deluxe
Stayed 4 nights in March 2017

Good price with good location”

For those who just want to stick to Luyang area, this hotel can be accommodating. Stayed here as I was having my sister's engagement at a housing area nearby. We booked several rooms for my family and relatives to stay here. The room was clean and suited my own small family. Got a problem with our DVD player which was included in the room. The staff really was helpful to get the player up playing and even offered to replace a new player and TV set. I the end, I managed to figure out the setting and got it to play. The DVDs you can buy downstairs at the City mall itself. The room rate was including breakfast for 2. It was a sufficient meal for us and was nicely cooked. Had fried mee, nasi lemak, bread and cereal. For extra person, need to pay RM10. I believe this area has quite most eating places that we want. Dont have to travel to city center. Shopping wise, at so-so standard except they have Giant supermarket which was useful for us who has a small child. Overall, this hotel quite good and we were satisfied during our stay there.

Reviewed November 08, 2017
8.8
Excellent
Fairuz from Malaysia
Family with young children
Standard
Stayed 2 nights in March 2017

Great price!”

Had the opportunity to stay here for 2 nights. Got the best deal which I never expected;low price with free breakfast for 2! Chose this hotel due to close by to my aunt's house where we were having a family event. Check in process was smooth. Even managed to check in on behalf of my siblings due to our last name of course!The receptionist was kind enough to get us to stay at same floor. Upon checking in our room, it was clean as expected. There was this smell due to the old carpet I believe. Toilet seems renovated new. There is DVD player provided. At first, we did not manage to hear any sound when we played a DVD. The Maintenance guy came straightaway when we called. He immediately replaced with a new player after failed several attempts to fix it. He even suggested to replace our TV just to ensure we could get the sound! Then I tried by myself to plug/unplug the system and fortunately I managed to get the sound. Save the effort for the guy to replace our TV. Lol The breakfast being offered was considerably fine with the price we paid. I dont really expect a 5 star dining. Just a simple breakfast works fine to us. All in all, I would recommend this hotel if you do not bother to go downtown frequently as the adjacent mall also provides enough shops for us.

Reviewed March 19, 2017
9.2
Exceptional
yee from Malaysia
Group
Standard
Stayed 1 night in February 2016

Thumbs up for Celyn ”

Clean, well maintained, helpful staffs, even though it may not be satisfying for the location but do not worry as there is shuttle bus for city mall and KK guests transfer. Had a great stay at Celyn and would like to return again in the near future.

Reviewed February 25, 2016
8.4
Excellent
Devananthan from Malaysia
Solo traveler
Standard
Stayed 1 night in December 2016

accidental book”

there is 2 celyn hotels so i wrongly booked this in city mall compared to the one in town. but although it was overbooked the manager there managed to sort out a room for us. his extended hospitality was greatly appreciated

Reviewed February 05, 2017
8.7
Excellent
Thien from Malaysia
Group
Standard
Stayed 1 night in April 2013

a happy trip”

The room is clean, big and comfortable

after a long drive from other city, we were tire, but I found I booked the hotel 1 month ahead, the reception staff of celyn hotel was helpful, she helped us to contact with the agoda personnel then we could get the room.

Reviewed April 29, 2013
8.8
Excellent
Nicholas from Malaysia
Family with young children
Standard
Stayed 1 night in September 2018

need improvement”

focus more CLEANLINESS on Toilet/Bathroom others is no problem.. what i can suggest is, put more PERFUME to make the room and bathroom fragrant.. so we are customer can enjoy the fresh or good smell..! i have stay here for many times, only today i give a comment because i need Celyn Hotel make a improvement and make customer satiesfied when staying here.

Reviewed September 23, 2018
7.7
Very good
DARWISAH from Malaysia
Couple
Standard
Stayed 1 night in September 2012

Graet location, great service!!”

Room, location

I had been staying in Celyn Hotel so many times in the past and might be in the future. Its in the City Mall area where you can get almost everything, good foods, spas, boutiques, dvds, gyms, pharmacy and etc. Even if you wanna go out and watch your current favorite movie in the cinema its just few minutes away with car distance. The room is spacious enough with complete necessities in the room. Their staffs are friendly and overall hotel services are great!!

Reviewed September 12, 2012
12345
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