Celyn Hotel City Mall

last time i went here is somewhere 2018. now they already provided foot mat for shower room which i really concern about. the bed, the room everything is okay. with the price given, located in city mall, there's nothing i can say about it. overall i impress they improve a lot.

I was disappointed with room arrangement for a 130KG guy sleeping on a TWIN BED. I've clearly stated my room with LARGE BED. I was told to COMBINE TWO BED into one and able to sleep in the middle. I ended up with backache. The aircond was causing cracking sound the whole night through and I did not get my good sleep.

focus more CLEANLINESS on Toilet/Bathroom others is no problem.. what i can suggest is, put more PERFUME to make the room and bathroom fragrant.. so we are customer can enjoy the fresh or good smell..! i have stay here for many times, only today i give a comment because i need Celyn Hotel make a improvement and make customer satiesfied when staying here.

There are two Celyn hotels in KK where the older one is located right in the heart of town walking distance to the waterfront jetty etc while the newer one is located next to City Mall about 10 minutes drive from the waterfront jetty. The address on Agoda is misleading since it only states the address of the older outlet located in town. I ended up going to the wrong hotel and was told I'm not the only guest to make the mistake. The offered to switch my booking with a nominal RM 10 fee per room but we didn't take up the offer since the lifts at the older Celyn hotel in town near the waterfront were not working at that time and the stairway and corridoor was quite dirty since it's a shared premise. I drove over to the other Celyn hotel outlet at City Mall which is much newer and cleaner but you will need your own transportation to move around.

I was having a training which was only a walking distance from the hotel. The Mall was only a few steps away which I love most. Staff were ok. Room cleanliness could be better, my fridge were not working but it's ok for me as I was not using it, yet overall it was a good place to stay.

Check-in and check-out went well, quickly done, with helpful staff. The room itself seemed clean. When I had trouble with the CD player provided, maintenance came and exchanged it. No spoon for the tea cups provided. Overall, this place is ok to stay at. It's not the newest anymore. The location is ok, though certainly not downtown. The mall next door is ok and has plenty restaurants and cafes for eating starting in the late morning. Nothing for breakfast, though, unless you eat at the hotel, which I didn't. At the time of this writing, I can see some extremely negative reviews, and the overall rating of the hotel is 85/99 in KK. I haven't stayed at the 98 others, but I don't understand why this hotel should have such a low rating. My guess would be that it belongs somewhere in the middle - nothing super wonderful, but perfectly ok, and for the money and age a very good deal. (PS Transportation is not an issue, plenty Grab available, which can be pre-ordered if necessary.)

Pl provide a mini gym at least with basic treadmill , cross trainer and bicycle

Room looks clean but has very bad trashy smell. Cannot get refund even I just check in to there for like half hour. Even they do arrange changing me to a twin single bed room but still have the bad smell as my nose is really sensitive, Couldn’t stand for the bad smell. Really bad experience.

I stayed 2 nights with 2 children below 5. Get .a family room for space. Yes the room is spacious for family room but the moment you entered the room it was really, really smelly. Aircond was in bad condition, it's took forever to get cold & get stuffy time to time. The toilet is not clean, you wall has mold stains & the floor is always wet due to stagnant water on the floor. If not because of location, I wouldn't suggest anyone to stay in this hotel. I am sorry, breakfast sucks too.

Whilst the staff weee accommodating they could only offer a room without a window. The room was adequate but the location is in a run down area of town. Better to pay more money and stay in the back packer area around the Sabah Touts Office. It has a lovely vibe.

the best

the best hotel

The room was okay, the frontdesk staff is really friendly and helpful. But when you travel alone the location is quite scary to park a car.

Cozy hotel located right next to a mall

the toilet door cannot be shut properly.

I love the spacious room. The tv channels are clear compared to a few hotels i had been before. Good location and many eateries nearby. Quiet far for the city for those who come without a car. Recommended!

The price offered is reasonable and located near attraction area - Filipino Market, night market, Starbucks, Quicksilver, and others shop. Room condition is good. However, the management should look into the breakfast coupon provided customer. Too simple and limited choice

Understand that this hotel is a distance from the city center, and should you book this hotel there is a problem of transportation to the city center as very little to none public transportation are seen even in the front door of the City Mall. However, CIty Mall in itself has arcades, a cinema, and various shops located within the mall, and restaurants surrounding the mall is plentiful and has a wide variety to choose from, I particularly enjoyed the fact that the City Mall is a great place for relaxation as apposed to shopping, so this hotel is a great spot for a 2-3 day stay. but understand that larger malls such as Suria, Imago, and Centerpoint require a 10-15 minute drive from this location. The lobby is unremarkable but the staff is very respectful even with my rather rushing attitude as they checked me in. They reacted quickly when I called the reception for a TV remote missing in my room and took only minutes for them to have it sent to my room. The Deluxe Room is wide and spacious with sufficient water pressure. The cleaning and maintenance of the room is actually very well done and the lighting does not leave a dark corner unless you keep a light off. The only downside is the breakfast that is provided by the hotel. Unless they have a lot of guests, they have to resort to taking orders from us instead of a buffet. The choices are rather limited so I recommend, (UNLESS they have a large buffet available), you take a light snack and have your real breakfast at any of the many restaurants located both outside and inside the City Mall. The pricing is very reasonable as compared to those that reside at the City Center. Hotels there gives you rather smaller rooms and the noise that you'd expect in a city is very apparent unless you stay at a hotel with high floors.

The hotel has all the necessary facilities in the big deluxe room. It even has a dvd media player which kinda impressed me. The cons is weak wifi signal, which maybe caused by the router being far away from my room.

i need internet connection for working. but the internet connection is very bad i need to looking for another network from outside. very close to shopping mall then have a lot of delicious food there