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Very good 7.0
Based on 711 reviews

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About this property

Description

Set in Kota Kinabalu, Celyn Hotel City Mall is located along the Lintas Road, one of the main highways from the international airport. Close to the city center, international airport, and Sabah Golf and Country Club, this hotel is an ideal base for visitors to the city. The rooms are decked out in a contemporary style and readily equipped with modern conveniences like a plasma TV, broadband Internet access, and cable channels. Guests can sample delicious food at the hotel's Celyn Café with a wide selection of Asian and Western dishes as well as a range of beverages and desserts.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Rental car

Dining, drinking, and snacking

  • Coffee shop
  • Restaurant(s)
  • Room service

Services and conveniences

  • Concierge
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoking area

For the kids

  • Family room

Access

  • Elevator
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Malay
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Policies

Child and extra bed policy
Infant 0-3 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 4-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Number of Rooms : 62
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Recent customer comments

Filter by traveler type
Very good



based on 711 reviews
  • Cleanliness 7.2
  • Facilities 5.4
  • Location 7.2
  • Room Comfort/Standard 7.2
  • Service 7.2
  • Value for money 7.2
  • Food/Dining 5.8
Sort by
CARMEN from Malaysia
Solo traveler
Standard
Stayed one night in April 2016
everything is good
the dvd player in the room is out of service, please take note...thanks
Reviewed September 24, 2016
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Esmone from Malaysia
Solo traveler
Standard
Stayed one night in September 2016
REASONABLE
But need to improve Aircond services
Reviewed September 23, 2016
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Esmone from Malaysia
Business traveler
Family
Stayed one night in September 2016
FAMILY ROOM EXTREMELY DIRTY
Guest Mr. Tee complained his room (family room) was extremely dirty and carpet awful smell. Please change the carpet as well cleanliness
Reviewed September 21, 2016
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Nor from Malaysia
Family with young children
Family
Stayed one night in September 2016
Confusing Hotel's Name & Location
We booked this hotel thinking it would be right in the middle of KK CBD. We were apparently mistaken. The name 'city' got us confused. There's another hotel in the city of probably the same company. So just beware of the different address. Anyway, the carpet in the room seriously needs a replacement. It has reached its exhaustion point. The ventilation in the room and the toilet is bad and the aircondition sounds like a motorboat. Save to say I won't be back here.
Reviewed September 18, 2016
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LEE from Malaysia
Family with young children
Deluxe
Stayed 2 nights in September 2016
Average
Floor still using carpet. The only lift broke down several times during our stay for two nights. Breakfast was very basic and not much choices to make. Prefer having breakfast outside rather than in the hotel.
Reviewed September 16, 2016
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seng from Malaysia
Solo traveler
Standard
Stayed 2 nights in September 2016
Convenient and clean
location next to mall and room is modern and clean. Bathroom sink was not working efficiently - water takes longer than usual to drain. Room starting to show age, e.g. noisy aircon.
Reviewed September 14, 2016
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Debra from Malaysia
Couple
Standard
Stayed one night in September 2016
cleanliness and comfort stay.
GOOD..
Reviewed September 06, 2016
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Singlin from Malaysia
Solo traveler
Standard
Stayed 3 nights in August 2016
Next to Citymall but with no free carpark arrangement
Hope they provide carpark arrangement, or at least the staff shall give some idea and or alternative to the chargeable carpark by Citymall Management, at the open air stone ground carpark with low visibility at night time is quite insecure for female guests.
Reviewed August 31, 2016
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Singlin from Malaysia
Business traveler
Standard
Stayed 3 nights in August 2016
Good Location
Good Location next to Citymall with very very much food selctions, local good, Asian food, local cofee with kopi ping kopi kao, kopi o, kopi tarik.
Reviewed August 31, 2016
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siaw from Malaysia
Business traveler
Deluxe
Stayed 2 nights in August 2016
Clean hotel with friendly staff
Most of all, good location just next to City Mall, makes it convenient for any traveller!
Reviewed August 29, 2016
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