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Not included in room price:
Service charge 10%, Hotel tax 10%
October 1, 2016 - October 3, 2016 | 2 nights
The space What's included Capacity Price per night Rooms
Superior
  • View: City
  • 25 sq.m.
  • 1 Single Bed
  • Cancellation policy
  • Limited Time Offer. Rate includes 25% discount!
  • 153.56
    • USD
    • 19.24
Best seller – limited supply!

Our last 3 rooms!

  • Breakfast included
  • Cancellation policy
  • Limited Time Offer. Rate includes 25% discount!
  • 153.56
    • USD
    • 23.12

Our last 3 rooms!

About Cendana Hotel Surabaya

Description

When visiting Surabaya, you'll feel right at home at Cendana Hotel Surabaya, which offers quality accommodation and great service. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Offering hotel guests superior services and a broad range of amenities, Cendana Hotel Surabaya is committed to ensuring that your stay is as comfortable as possible. To name a few of the hotel's facilities, there are free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service, 24-hour front desk.

The hotel features 93 beautifully appointed guest rooms, many of which include towels, television LCD/plasma screen, mirror, internet access – wireless, air conditioning. The complete list of recreational facilities is available at the hotel, including spa, massage. Enjoy unparalleled services and a truly prestigious address at the Cendana Hotel Surabaya.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Taxi service

Things to do, ways to relax

  • Massage(s)
  • Spa

Dining, drinking, and snacking

  • Coffee shop
  • Restaurant(s)
  • Restaurant [halal]
  • Room service

Services and conveniences

  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Smoking area

For the kids

  • Family room

Access

  • Check-in [24-hour]
  • Elevator
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
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Policies

Child and extra bed policy
Children 6-12 year(s) Stay for free if using existing bedding.
  • Minimum age of guests is: 6 year(s).
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Number of Rooms : 93
Room Voltage: 220
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Important notice

Various parts of the property will be undergoing renovation from August 31, 2016 to December 31, 2016. There will be some areas affected by the noise during this time.
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Recent customer comments

Filter by traveler type
Good



based on 170 reviews
  • Cleanliness 6.7
  • Location 7.8
  • Room Comfort/Standard 7.2
  • Service 7.0
  • Value for money 6.8
  • Food/Dining 6.2
Sort by

andrew from Indonesia
Business traveler
Stayed 1 night in May 2015
kindly, clean, service
kindly, clean, service
kindly, clean, service
Reviewed December 29, 2015

Luhur from Indonesia
Business traveler
Stayed 2 nights in November 2015
disappointment
the location
So many mosquitoes Old Furnishing Equipments Tasteless Breakfast
Reviewed December 01, 2015

Putu from Indonesia
Business traveler
Superior
Stayed 1 night in May 2015
Thanks for the good service
Good location.
Reviewed May 14, 2015

cristover from Indonesia
Solo traveler
Superior
Stayed 1 night in November 2011
old building, food not good, bad location
cheap
Reviewed April 11, 2015

Hjh from Brunei Darussalam
Family with older children
Executive
Stayed 3 nights in December 2014
good family hotel
Nice, middle of thge town, fast service
We arrive in the middle of the night.However, the receptionist welcome us and entertain us very fast. The room is average but its match with its 3 star hotel. The drawback is internet connection. Its so slow. The food is not much choice.
Reviewed December 26, 2014

Daniel from Indonesia
Business traveler
Stayed 1 night in April 2014
Economy hotel
close to city downtown, close to culinary spot, close to entertaiment
For economy hotel it is quite good for business travel
Reviewed November 24, 2014

Goh from Malaysia
Couple
Stayed 1 night in October 2014
Surabaya Downtown Hotel
Fast check-in & check-out, good room size and acceptable air-conditioning
The stay was reasonably comfortable. However, the shower and toilet condition is below par. A good renovation is called for. This downtown hotel is actually rather far to walk to the busy area : perhaps 1 km ? There are quite a few hotels closer to the busy Tunjungan shopping mall. I would choose another downtown hotel next time in Surabaya.
Reviewed October 21, 2014

Ageng from Indonesia
Family with older children
Stayed 2 nights in July 2014
This is an old hotel with old fashion facilities
The location is close the city center and friendly staff
Some part of carpet floor was wet and not nice odor. The facilities are also old fashion and limited choices of food for breakfast.
Reviewed September 11, 2014

Riksa from Indonesia
Business traveler
Superior
Stayed 2 nights in August 2014
good location unlike the food
good location, good room facilities, easily access
Reviewed September 11, 2014

Yenny from Indonesia
Business traveler
Stayed 1 night in September 2014
Nightmare Experience
Only the room service is excellent
I was stay there 2 days ago and stay only one night . It was terrible stay in my life . Firstly , my booking was not in their system . Secondly , i ask the reception if i wanna add one more pax for breakfast it will be charge directly to my deposit or i have to pay separately , and they said will deduct from deposit money . At the morning we having our breakfast , we request 2 omelette and 2 half cook eggs to the lady who cook the omelette , but she was rude and tell us to just sit down because we have to queue up coz' too many orders she had , but i was surprise coz' its only 3 persons left in breakfast area . After that , we would like to have another omelette and half cook eggs again , but they said can't because we had it much already and one person can only get maximum 2 eggs . Sadly , we back to our room and suddenly the reception guy came into my room and asking the payment regarding the extra breakfast , and i said just deduct it from the deposit and they said can't because its different settlement . I was very disappointed with their skills , knowledge and service . Worst Hotel I've ever stay in my life .
Reviewed September 08, 2014

Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.

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