Centara Ceysands Resort & Spa Sri Lanka

Aluthgama, Bentota, Bentota, Sri Lanka - View on map

Very good 8.0
Based on 60 reviews

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About Centara Ceysands Resort & Spa Sri Lanka

Description

Built in , Centara Ceysands Resort & Spa Sri Lanka is a distinct addition to Bentota and a smart choice for travelers. From here, guests can enjoy easy access to all that the lively city has to offer. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Bentota River, SRP Watersports Centre, Sunshine Water Sports Center.

The facilities and services provided by Centara Ceysands Resort & Spa Sri Lanka ensure a pleasant stay for guests. Guests of the hotel can enjoy on-site features like free Wi-Fi in all rooms, 24-hour room service, facilities for disabled guests, Wi-Fi in public areas, car park.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel's hot tub, fitness center, outdoor pool, spa, massage are ideal places to relax and unwind after a busy day. Whatever your purpose of visit, Centara Ceysands Resort & Spa Sri Lanka is an excellent choice for your stay in Bentota.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Shuttle service

Things to do, ways to relax

  • Fitness center
  • Garden
  • Hot tub
  • Massage(s)
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Tours
  • Water sports (motorized)
  • Water sports (non-motorized)

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Laundry service
  • Safety deposit boxes
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Swimming pool [kids]

Access

  • Elevator
  • Facilities for disabled guests
  • Pets allowed
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Policies

Child and extra bed policy
Children 2-11 year(s) Stay for free if using existing bedding.
  • Minimum age of guests is: 2 year(s).
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Number of Restaurants: 1
Number of Rooms : 166
Room Voltage: 230
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Verified traveler reviews

Filter by traveler type
Very good



based on 60 reviews
  • Cleanliness 8.3
  • Facilities 8.5
  • Location 9.0
  • Room Comfort/Standard 8.2
  • Service 7.6
  • Value for money 7.2
  • Food/Dining 7.5
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GV from India
Families with older children
Superior
Stayed 3 nights in August 2016
Gopal
It is a great place for a family vacation. Amazing location, fantastic facilities and courteous staff. I had booked in a different hotel. Since my experience was bad I had to take a last minute decision to move out in spite of paying for 4 nights. Thanks to Agoda for giving me this booking.
Reviewed August 30, 2016

Natasha from Australia
Families with young children
Superior
Stayed 1 night in June 2016
Worth 5 star quality
Beautiful, amazing 5 star quality hotel. Unique experience of being picked up from speed boat from one side of river to the other side.
Reviewed June 19, 2016

Leanne from Ireland
Solo travelers
Superior
Stayed 1 night in March 2016
Z
Z
Reviewed March 24, 2016

vishal from India
Families with young children
Superior Ocean View
Stayed 2 nights in July 2015
great resort, great food but rooms need cleaning
pool, food, water sports
the resort is beautiful, has a great pool and excellent food and water sports. but our bed had bed bugs and when moved to another room the toilet drain was stinking and lot of damages in the toilet.
Reviewed January 08, 2016

stephen from Qatar
Couples
Deluxe Pool Terrace
Stayed 7 nights in December 2015
New year break
Beautiful setting wonderful friendly staff superb new year gala night
Throughly enjoyable time. From the welcome prior to check in to check out all the staff were helpful and friendly. The room was very clean and the animals made out of towels on the bed after the room was serviced was a nice touch. Can't wait to go back
Reviewed January 03, 2016

Vidhya from South Africa
Groups
Superior
Stayed 4 nights in December 2015
Great location, very poor service + hospitality
Location closet to beach and river, as well as station and town
While to location, look and feel + upkeep of the resort can't be flawed. Hospitality, service and general help is shocking. Very far off to a 4/5 star resort and not aligned to the prices. All prices are excl of 25% (vat + service) which is not noted anywhere, and terribly exorbitant even pre these levies. Would be somewhat acceptable if the service was impeccable and timely, but it never is. One waits min an hour for food or drinks unless at buffet, which is completely generic and mediocre if there's no "festival". Service priority, when given, is provided to foreigners of a paler skin colour which is disgusting. I myself am a foreigner, but clearly not pale enough. The spa and boat / river crossing services are however magnificent as are those staff members. We prepaid and pre-booked the hotel (4 days in advance) for a airport transfer ($100) to ensure reliability especially as the transfer to catch our international flight (obvious?) was required at 4am. The hotel graciously packed us breakfast to go (but refused coffee), and transferred us across to reception by boat only to find out the there was no transfer booked. No one to explain or field our queries or worse assist with a transfer. The on-duty manager was contacted ourselves (no one available to assist guests at reception if you recall) from the reception desk phone (fumbling through how to use the switchboard like device using "last dialed" and random numbers). Darshana (hotel front desk staff who checked us out across the river), while tried to assist, ultimately did not and could not. Instead he kept advising that he does not know how to deal with this and that his day staff colleagues are responsible to the "transfer booking". The on duty manager (Upool amarangthunga available on mobile number 0765368922 soundly asleep in his room) was contacted, who also proceeded to make excuses about the transfer vehicle having a flat tyre and them not being able to do anything to help, but that we need to wait
Reviewed January 03, 2016

Ravneet from India
Couples
Superior Ocean View
Stayed 1 night in December 2015
Sad experience
Good location , nice pool and good beach
Couple of bad experiences . We had requested for early check in but rooms weren't ready . So we asked them to take care of our baggage and we left for lunuganga for a lunch . When we came back we were shocked to find our Baggage lying outside u attended and the lady on front desk / check in having the audacity to tell us that's not her fault . The house keeping was pathetic and despite repeated reminders they failed to clean the room or make beds or give us water. Food at the seafood restaurant 360 degrees was an apology and disappointing experience .
Reviewed December 24, 2015

Mohamed from Maldives
Families with young children
Superior
Stayed 2 nights in June 2015
Nice hotel
Sea sports food beach
Good. Had to wait an hour for ice cream. While the European guests were served on time.
Reviewed December 19, 2015

Damyanti from United Kingdom
Couples
Superior
Stayed 8 nights in December 2015
Very relaxing stay
Beach,staff and general cleanliness.
Had a bit of difficulty finding variety in vegetarian food options in the hotel. Absolutely no good or even average quality restaurants in the area surrounding the hotel; not even cafes. We had no choice but to eat in the hotel restaurant. The ala carte menu had two or three vegetarian options only. However, the staff were very friendly, and always helpful. If anything was needed or when we wanted to report faulty T.V. and the fridge at least two phone calls or on one occasion, three calls to the reception had to be made before we got any service.
Reviewed December 18, 2015

Michelle from United Arab Emirates
Couples
Deluxe Ocean View
Stayed 1 night in December 2015
Review
location, food, pool
Reviewed December 10, 2015



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