Gorgeous 5star room, water park, tropical landscape”

We vacation for 2 months almost every year in Phuket in dozens of resorts and hotels and Centara Grand is the best 5 star resort on the beach in Karon, with gorgeous spacious rooms, all marble bathroom, beautiful ocean view rooms, Our room on higher 3rd floor had a beautiful ocean view and waterfalls, With sound of the roaring waters and waterfalls by our room, great waterpark with waterfalls And water slides, walking distance to hundreds of local restaurants and shopping, Amazimg huge delicious hot breakfast buffet with 30+ entrees that should be included with every stay for only about $10 USD per room per night Staff and customer service was amazing and 5 star, always super friendly and helpful with complimentary upgrade, and birthday cake

Amazing, Perfect, Fancy (but affordable), Friendly”

This was our favorite hotel in Thailand. We loved everything about it. The staff was very friendly and knowledgeable about the area. They went out of there way to make us comfortable. They offer reasonable rates for local transportation and arrange everything upon your request. Everything was hassle-free. The food is literally some of the best food we have ever had. They restaurants offer a variety of options and the buffet selection changes daily. The chef was one of the friendliest people I have ever dealt with in the restaurant. He offered on numerous occasions if we can think of anything else we wanted that was not on the buffet and said he would make it specifically for us. We never took him up on the offer because everything was so amazing and the selection was enormous. The grounds were beautiful and well kept. My only regret for this trip we took to Thailand was not spending more nights at Centara Grand Beach Resort in Karon. The hotel nightly stay was super affordable compared to any other destinations I have been too and you get so much along with just a great place to sleep. The hot tub on the balcony was awesome also. Don't even consider any other hotels. You will not regret your stay at this hotel!!!

Fantastic pools”

We absolutely loved our stay at Centara Grand, the staff were outstanding and the resort layout with its lagoon pools and lazy river were awesome, I also stayed with my mum and 13 year old brother and 16 year old sister, the food was very good, great selection, it was a little pricer than other resorts but still of very good quality, cocktail hour between 5-7pm was a delight you get buy one get one free and their quality of cocktails is very good. Karon Beach is just a short 10 min walk up the beach where you'll find a mini Patong type atmosphere. There were lots of loungers around the pool although you do need to get there early to reserve a lounge because they do get occupied fairly early. The pool bar were a little slow but they were happy and cheerful which is nice to see we have also stayed at the Naithonburi Beach Resort and the staff were not nearly as friendly there. The rooms are a really good size we stayed in the Deluxe Ocean View room (base room level) and it was sufficient for us, we were put in the first wing near the reception which suited us because we were out and about a lot. We had a 13 month old with us so they sent up a lovely wooden cot better than the cheap pull out porta cots you get at a lot of hotels. The pool villas looked lovely as well we could see the one under our room. The restaurant staff were lovely, they accommodated my little 13 month old, if we needed anything extra they were only too happy to help out, they would even bring out a little dinner set for her and when there were no banana's at breakfast they specially got one from the kitchen for her. Over all we had no bad experiences they even allowed us an extra our for check out as we had spare time to kill before heading up to Patong to the next hotel.

Beachfront hotel with bad service”

I stayed at Centara Grand Beach Resort after seen its pool while i was at Karon Beach so i decided to stay there for the last night of my stay in Phuket. The hotel was completed last November, so everything was brand new. The pool was its number feature and the resort is right on Karon beach about a 15minute walk to the shops. But i encountered a few problems while i was there. When i booked the resort through Agoda it stated complimentary internet, but when i was at check in, the girls stated that it was wrong we do not give internet away. I asked to show her the agoda site, she didnt want me to show her. I persisted and she reluctantly allowed me to show her the agoda website. The website stated clearly that the room that i booked came with complimentary internet. The girls behind the reception was not impressed that i was right as they were frowning and speaking to each other in Thai. Then one of the girls told me they would informed the manager and call me within two hours. I agreed as i was tired and couldnt be bothered to argue anymore. But at the end no one called to inform me bout the internet. I requested for a king size bed but got a twin beds instead. The facilities of the resort were excellent but i would not stay there again as the service is really poor for a five star resort.

Toddler paradise”

As we planned our trip to Phuket in June,we knew exactly what to expect "the rains". So we decided on Centara grand beach without a second thought. We wanted a nice comfy room, kids club and a nice kids friendly pool by the beach. The hotel have got it all. We arrived on a Saturday the lobby was busy but checking in process did not take long so that was a plus. The staff were all friendly and sweet. One thing about this resort though,it's huge!! And your car can not access to your building so we all need a buggy service to get around. We were lucky to be staying at building #6 where it's very close to the water park,pool,kids club and breakfast service and the spa. So we only need a buggy service if we had to go from the lobby to our hotel room. And one night it was raining really hard there were a lot of people waiting at the lobby to be sent to their rooms. But we did not have to wait for too long since the staff were enthusiastic to assist us

Good value for money”

Centara Grand Beach Resort Phuket is a very relaxing place to stay. A great beach with high waves, good food and service oriented staff. It's the right get away if you do not plan to much activity outside of the hotel but look for a place the provides enough distraction within the resort, has good food and plenty of space. The people working at this resort are helpful and friendly. We got our rooms at a very good price, best to book well ahead of time and of course not in the main season.

Great beach view and lagoon”

I would say Karon beach is much more better than Patong if you are a beach loving person. However, there isn't much option to stay in a beach front resort. As I know, Centara Grand is one of the two resort have their own beach access. Sitting under the sun on the beach with beer and coconut juice make our day so relax and enjoyed. The lagoon was nice but i think they are more for thr kids. The spa was excellent. I would say they are one of the best I've tried so far. The gym room equipments were so new and nice to use. When booking the hotel. Definitely need to book with breakfast as the shops outside do not open until 11am. It makes your days start easier without looking for breakky everywhere.

Beautiful resort with a gorgeous view of the sea”

this was our second stay at centara grand in a 2 week time period. we began our stay here in a larger room, then returned to the resort after a short stay at a different resort. the centara grand has beautiful grounds with a gorgeous view of the andaran sea. the pools are great, the lazy river was very refreshing and relaxing after some time on the beach. the staff was very friendly and helpful and the breakfast buffet was fantastic. the dinner buffets, which feature different themes each night, are a bit pricey but very tasty. the beach was very clean and quiet although vendors patrol the beach peddling their wares. you can get some nice things from the beach vendors and they are generally respectful if you are not interested. we would, and have, highly recommended this resort to our friends.

Couldn't fault our stay.”

We just came back from spending ten nights at Centara Grand and this place is going to hold a special place in my heart for a very long time. I don't think our time in Thailand would have been as enjoyable if it weren't for staying here. The staff are the sweetest and most genuine people I have ever come across and I was sad to leave because of them. The resort itself is right on a private strip of beach and is in a lovely quiet area with spectacular cliftop views - if you don't mind a small walk. The buffet breakfast was the best I've ever had, with such a selection and changes made each day. The resort holds many free daily activities and honestly, if you were looking for a resort holiday without even having to leave the property - this would be the place to stay. There was so much to see in Phuket but I would happily stay here without seeing any of it because the resort in intself is so wonderful.

overall...great resort”

We had a great experience in Centara Grand, right from the moment we step into the hotel till we left. We were attended by friendly staff for check in and being shown to our room. Room was great with exceptional cleanliness and view. Tried the spa in the resort, it was wonderful and relaxing, though it may come a little bit pricy. This hotel is located at Karon beach, a slight distance away from the bustling Patong beach. A suitable resort for a quite and relaxing breakaway.

Exceeded expectations”

Our stay at Centara was exceptional. I was a little tentative because it's hard to make decisions on hotels, site unseen and only based on reviews, but we were not disappointed. The deluxe room with private pool was exactly as described and everything I had hoped for. The hotel has direct access to the beach. While we didn't get to enjoy the surf because of weather conditions, it was a great walk in the morning. The daily breakfast buffet was very nice because of it's variety. The resort was quiet, which was fine with us, due to the low season. We found no shortage of pool chairs at the adult or the main pool. We would not hesitate to book again at Centara Grand.

A little outdated but nice”

Located a 15 minute walk (beach side available) from the Karon Beach restaurant/shop strip or 15 minute tuk tuk to Patong, Centara Grand resort was in an okay location. The walk required an uphill trek or walking through water on the sea side. The best thing about the room was the balcony. The worst was the mattress- it was like a pull out couch. Be forwarned that they charge you 4000 bhat down payment which is returned 2 weeks later. The pool was awesome but the place was kind of a maze!

A wonderful seaview”

Centara Grand Beach Resort is a highly recommend resort in Phuket. It's so relaxing when you enjoy the jazzuci at balcony. The lazy river and silde is very suitable for kids! Also the have a baby sitter service in kids room, then the parents can relax in SPA centre.

Great Hotel, great location! ”

we were in building 5, on the 3rd floor, corner room. the room was beautifully luxurious, great facilities and lay out. great view. the bed was very comfortable. the staff were friendly and attentive. the breakfast buffet was extensive and sensational. loved the facility of having an adult only pool. inspite of the size of centara grand beach resort, we were always made to feel we had personalized service.

Huge resort with comfort”

Good staying I had at Centara grand. Staffs are kind and facilities are good. Two things I had inconvenience . 1. Few staff in front only 2-3staffs are for front so I spent longer time than expected. 2. access to karon and patong Without taxi, it was difficult to go to patong and fare is 400baht which is expensive. Street of Karon beach is also far. it is roughly 500m but street is dark and bit dangerous. Before booking, please consider. However, inside resort, it is perfect to relax.

totaally enjoyable stay”

karon has the best beach in phuket, centara grand is right by the beach. awesome location. hotel has a huge compouund with many facilities, nice restaurants, sprawling land, spacious. will defintely stay there again next visit.

Pleasant stay during the rainy days”

It was pity that there was heavy rain during our 5-day vacation in Centara Grand. There was sunshine only when we departed. The deluxe ocean-facing room was clean and spacious. We did not feel packed even after the setting up of a baby cot. The seaview from the balcony was stunning! We went to the kids club and e-zone with our baby and I spent time in the gym every day. My wife wanna the spa treatment but it was very pricey compared to the spa offered by the other resorts under the Centara. We went to the beach and it looks fine. It was only 5 min walk from our room and 1 min walk from restaurant. Only because of the rain, it was extremely high wave and nobody went to the water. The main pool was spacious and suitable for children with artificial sands to play. Lots of sun beds available. There were water slides and lazy river which were fun. Again, just due to heavy rain, the pool water was cold and we couldn't stay longer there. The downsides were the limited choice of restaurants and our pre-arranged transportation to the airport was late. All other aspects were simply great and we shall come back later on sunny days!

Its the best RESORT that i ever had ”

I think everything is prefect except that I booked a premium deluxe spa room but ended up in a normal deluxe spa room. Centara service is too good that they even give me a complimentary full board meals and a special buffet dinner. Agoda just pay me back the difference and never compensate. Its not the money issue cause its a celebration for my wife birthday.l. I tink they need to train their customer service. The price also not very cheap if compare direct booking from the resort website. Back to the resort review, its come with free snorkeling infront of their private beach, 3 pools and also friendly staffs. Totally in the LAND OF SMILE. Will return again

Excellent in every way”

Centara Grand is the newest resort on Phuket. It has been built with all types of travellers in mind. The rooms are very well appointed with spacious terraces attached. The pools are great, and the Lazy River and Plunge pool with water slides keep the kids ( and adults ) entertained for hours. Restaurants cater to all tastes. There is also an Adults-Only pool area for those couples and singles who want to relax away from the kids. It's right on the beach, and you don't get hassled by lots of beach vendors. Above all, the staff are super-friendly and always accomodating. We have two kids aged 11 and 13, and they had a ball! Great location, and an easy taxi ride to Karon or Patong. We'll be back!

excellent hotel and great service”

we booked the spa deluxe room but when we went we realized that the jacuzzi was too small and had no privacy so we paid a little extra and got our self upgraded to the premium spa deluxe which was an amazing experience the room was too good and the bathroom was very trendy, loved the interior and the view was amazing. the pool area was fantastic with slides and a lazy river, it is probably the only hotel in karon in which you do not have to cross a road to get to the beach.it was really relaxing and we enjoyed our 4 day stay at centara grand and would recommend it to couples and families.