The most beautiful setting in the area! Wow !”

So beautiful, lovely staff, good gym, the bars, 4 restaurants were absolutely marvelous! Monkeys visited us on our balcony one night, Room was nice, not as nice as the resort and was not very clean (stains on the furniture, leaky faucet leaving puddles etc, but nothing too horrible). Water was a commodity, Free in your room, but you had to pay at all the restaurants— wish it could have been included. Prices for food was double of what you would outside, but that is to be expected at a decked resort— overall loved the stay and would go back!

Honeymoon stay”

We stayed at this resort after checking out early from another in Krabi. We found the Centara Grand to be just that, very grand. We loved the feel and amenities of the hotel, however this is a resort so the food and drinks are resort priced. We loved the monkey trail, the breakfast buffet was great and enjoyed the kayak and paddle board rental. The speedboat transfer was easy and accommodating, and the staff and guests were pleasant. We would definitely recommend and return.

Bad resport”

This is first time I could not believe this resort is 5 stars and spend much money for booking two rooms spa. Rooms are dirty and we complain to receiptionish but she did not hear from us and hang up the phone. Manager couldnot solve the problems or send technique to repair some problems we complaints. We all 4 persons check out before 1 days. We do not want to stay as such terrible repost.

Heaven on Earth”

Picture perfect, couldn't ask for me. Everything is top notch. Will be back again soon. A+++++++

NO VALUE FOR MONEY”

Highly Priced and to reach this Place u have to depend on the ferry which need to book on both way prior. Rooms are spacious but very high in prices. Food not at par still high priced as there is no option. Family and Kids most of times are nuisance. Avoid if not a Honey Mooners.

relaxing place”

This is my third time staying in Centara Grand Beach resort. I like the resort in it's small island not too crowed with people. This is the best part. Staff very friendly, Thai food is really good. Especially Tom Yam Goong soup. But this year i realized quite a few foreigner like Indonesian working at the Resort. I will prefer the local Thai staff more calm and friendly.

Amazing!!!!”

I went here with my husband on our honeymoon. We had such a great time. We loved every part of our experience at Centara and would highly recommend. The staff were very helpful and the kitchen staff were fantastic to catering to my dietary requirements. The food was amazing! Well done Centara

Exotic location good for honeymoon travellers”

The hotel is located near ao nang. However, you can only reach by boat. There is no land connectivity and hence one need to depend on the shuttle timings. The staff was very cooperative and the location is nice. If you are looking for an exotic place, it is worth giving a try.

Ok stay but location is not so convenient for solo traveller”

The hotel looked nice and the room is very spacious, perfect for a honeymoon. As a solo traveller, there are better options. This hotel is a bit too secluded - it is separated from the rest of Krabi and you need a boat to get to other parts. Tours booked through this hotel is more expensive even though the tour is mixed with people from other hotels/ motels and conversation with other visitors revealed that the same m tour is cheaper for them. When I needed to catch an early flight out, it was hard to arrange a cab to meet me once the boat from the hotel docks. I almost ran the risk of having to pay a ridiculous sum of money to have the hotel drop me off. This hotel is fine if money is no object and you are on a honeymoon. Otherwise find something else.

RECOMMAND”

HIGHLY RECOMMAND TO REST

Fantastic ”

Pros....I was upgraded to a villa with a pool from an ocean view room....the location was perfect and had wonderful views of the island....9/10 I will give due to the fact the facilities were little bit older but manageable. Upgrade to the club cause you can get your breakfast thr and snacks throughout your entire stay. Very kid friendly resort also. Cons...As every hotel...drinks and meals will be expensive if you decide to dine at the property....but you have many options near by by boat for much cheaper price and same quality. Overall. I will stay again.

Excellent”

The hotel itself was loevly great remote location, the main issue we had was that the only way to the hotel was by boat. This wasn't an issue as such but very clearly documented and the worst part was that they only ran at certain times. So upon checking out we were stung with a large bill to pay for a private longboat (The only way to leave the resort at that time to ensure we made our flight)

Not worth your money!! Don't waste it here!”

I'm staying in 1-bedroom-pool-villa (spending thb 15,000/night). The room is located on the hill which has a very nice view. But to get there by foot is quite tiring, so the hotel offer a golf cart ride between your room and lobby. But the cart is not enough to serve all guests so you need to wait for a while. It will be ok for me to wait if someone at "The club" or "front desk" called and notified me about the delay. Unfortunately, no, I have to wait in front of the room for 30 mins with all the bugs and insects. There were absolutely no internal communication in their organization. I've booked the room and paid for 2 dinner buffets. The money has been transfer before my trip. But seems like the restaurant never aware of my reservations, we'll just have to wait for table arrangement. Then on the check-out date, they charge me again on the buffet. I have to request them to re-check the bill. I can't believe I'll get this kind of service from a 5-star-hotel.

Great staff but pretty much cast away from everything not a place for olders or little children”

Pro : great view i enjoyed the beach, room is nice exactly like what i booked. You can booked tour or have tour come pick u up at the hotel shore pretty convenient! Breakfast is nice. Room service food is delicious. Con : hotel is pretty much cast away u need to wait and took a boat for 15 min to shore or u can walk across the mountain rock to city side ( this case im with parents so they wont be able to climb the rock like that) also, the room is located on a slope of the rock u need a lot of walk to get to the lobby. In my case i rent a car we need to park at the office of hotel which is not on the shore after all we took about 30 min back and forth from hotel to parking lot. I wont recommend this place for those who come with babies or children and elders pretty hard to get to the hotel with a super hot climate. I will recommend for couples and friends they have 24/7 room service

Beautiful resort! ”

Located in a private are only accessible by boat, the place is beautiful! You can do a lot on the resort as it has pool, bar, canoe and paddle boat rental, etc. We got a room overlooking the beach and had a hot tub. The breakfast options are amazing and also they have several restaurant options. I would recommend this place for families and families with kids. During our stay, I had to visit the nurse multiple time, which is located on the resort. She was very friendly and helpful!

Excellent”

You would have to walk to Ao Nang beach by a Monkey Trail, which is about 400 meters, be ware because there are real monkeys, not always but they may steal your food, they are used to humans anyway. One night there was no light so it was a bit frightening; hotel facilities are a bit old but well conserved, the pool water was cold for us so did not have much fun on that area, you have free Kayaks which is cool and also free shuttle to Krabi

Escape”

Great escape from reality. Just secluded enough to get you out of the hubub of the main tourist strip, but not so far that you can't get into the markets and restaurants. Great rooms, well kept, nice surroundings. hard beds.

Exceptional”

Excellent speedboat shuttle service to to city centre. 10mins. Suitable for youngsters, couple, family. Not for old people because the boat pier floats on water. Not stable. Can check with the hotel. Might have other alternative access for elder people.

Beautiful setting, but needs a little TLC”

Absolutely breathtaking scenery, and the staff were particularly friendly and helpful. Facilities are good, particularly with club membership, but they're a little slack on the repairs. We mentioned a broken door and broken lights on our balcony, on two separate occasions. We were assured both would be taken care of, but nothing ever happened. Didn't spoil the stay, but at these prices I expected better results. Boat service is limited, with hugely inflated prices for anything other than the free hourly service to Nopparat pier, which is miles away from Ao Nang proper. Better to take the "monkey trail" walk from the resort to Ao Nang beach and buy your boat tickets in Ao Nang if you want to visit Railay/Ton Sai.

Great Location, Not So Great Staffs”

The location was perfect. The main beach plus where all the action is was only a short 8-10 minutes hike away. The view was simply breathtaking and the private beach was amazing. It would have been perfect but all the staff seems to have a knack at ruining our day with there careless, non-genuine attitudes. Firstly, when I arrived, my suitcase took 2-3 hours to arrive in my room and I called them 3 times after the 1st hour to keep reminding them and all the said for those 3 times was “It’s on the way ma’am”. Secondly, they rarely seem to answer the phone. We had to call around 3 times before they do. Then, there was their actual service. In the restaurants and reception, they give you a look as if they’re not too happy to help when you ask for a little service but would force a smile. Most of them doesn’t speak good English too which was odd since I’ve been to a lot of Thai hotels, even secluded ones and all staffs would speak fluent English and would be so angelically helpful.