Excellent 8.3
Based on 5867 reviews

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Excellent



based on 5867 reviews
  • Cleanliness 8.7
  • Facilities 8.8
  • Location 8.5
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for money 7.9
  • Food/Dining 8.0
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Jedsadaporn from United States
Families with young children
Deluxe Ocean Facing
Stayed one night in December 2015
Excellent and fun to stay
Water park, service, and location
We love this hotel especially nice place for family location. Kids swimming pool needs a little TLC. True 5 star hotels. Love location with easy convenience stores in the front. Hotel is well maintained with nice view and the theme of jungle. We will go back again.
Reviewed December 09, 2015

patcharee from Thailand
Families with young children
Deluxe Ocean Facing
Stayed one night in November 2015
good room ,good view, good food
good room ,good view, good food
good room ,good view, good food
Reviewed December 08, 2015

patcharee from Thailand
Families with young children
Deluxe Ocean Facing
Stayed one night in November 2015
good room ,good view, good food
good room ,good view, good food
good room ,good view, good food
Reviewed December 08, 2015

Tom from Singapore
Families with young children
Deluxe Family Ocean
Stayed 2 nights in December 2015
Room condition
Breakfast meal, theme park like water features, near to beach
Customer support does not entertained / missed our request for connecting room. Insisted that we have to pay for an upgrade fee.
Reviewed December 07, 2015

Samuel from Singapore
Families with young children
Deluxe Family Ocean
Stayed 3 nights in December 2015
Great Family Stay and Great Service staffs!
Great Services Staff for the activities (blue n pink shirt staff) , Great Resort for Family &
The kids absolutely love the sand pool and spent the whole day playing with the sand building sandcastle there,,, they were transporting the sand to the boulder in the middle of pool to build the sandcastle. after spending a substantial time doing so, a local lifeguard blew the whistle and walked towards them .. without a word, & in less than 30 sec, Phansak destroyed their sandcastle and brought the sand back to the sand area. I totally understand there are maybe hotel rules to be followed and he had to do his work... but the manner which he did in was totally intolerable. My kids almost broke into tears and was so shattered that their"hard work" were destroyed in an instant without any explanation ! This was a sand pool and i do not understand why it is wrong to play with the sand there. Even if it is really wrong, the staff could have explained to the kids and let them know that he was going to tear down the sandcastle and bring the sand back to the sand area. That certainly would help. Just imagine you are in the middle of your play construction say lego or sandcastle.. someone just walked to u and smashed the play in an instant without and warning or explanation. Overall, its a great Holiday resort which we will definitely come back for more:)
Reviewed December 07, 2015

nasikarn from Thailand
Families with young children
Deluxe Ocean Facing
Stayed one night in December 2015
Clean room, comfortable and good service
Good service
Reviewed December 05, 2015

Tisha from Thailand
Families with young children
Premium Deluxe Ocean facing
Stayed one night in March 2015
Feel uncomfortable this time
Pool, beachfront, room
Reviewed December 04, 2015

Kiatkanid from Thailand
Families with young children
Premium Deluxe Ocean facing
Stayed one night in November 2015
Exciting hotel for families with young children
Exicitng theme, good location, good for children
Check-in and check-out was a little frustrating due to the long line as it is a very large hotel, but the procedure could have been less tedious and faster especially for families with young children. Room was very clean and comfortable, many restaurant options. The various pools as well as private beachfront offers many exciting activities for both adults and kids. Kids center was also a big plus. Overall a very good choice for families with young children.
Reviewed December 01, 2015

patcharee from Thailand
Couples
Deluxe Ocean Facing
Stayed 2 nights in November 2015
Very good hotel
Good hotel,good room,good service
Good hotel,good room,good service
Reviewed December 01, 2015

chung from Hong Kong
Couples
Deluxe Ocean Facing
Stayed 2 nights in November 2015
Nice water park
Nice water park, relax and good services
The best choice in pattaya
Reviewed November 30, 2015


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