7.8
Very good
/10
(2,889 reviews)See what guests said
Housekeeping37
Breakfast35
View35
See map
7.2
Very good
Location rating score
Very good location - 130 meters to the beach
Parking
FREE
Popular landmarks
Big Buddha Temple 1.27 km
Jomtien Beach 1.61 km
Walking Street Pattaya 2.43 km
Beach road 3.31 km
Pattaya Beach 3.41 km
CentralFestival Pattaya Beach 3.91 km
Pattaya Floating Market 5.61 km
Million Years Stone Park & Pattaya Crocodile Farm 5.65 km
The Sanctuary Of Truth 7.88 km
Koh Larn 8.82 km
Nearby landmarks
Paradise Beach 500 m
Inter Test Co. Ltd. 580 m
Pattaya Park 620 m
Pattaya Water Park 640 m
T.Travel 710 m
Royal Varuna Yacht Club 900 m
Dongtan Beach 1.12 km
Wang Sam Sien 1.25 km
Big Buddha Temple 1.27 km
Khao Phra Tamnak (Khao Phra Bat) 1.28 km
Centara Grand Phratamnak Pattaya

"Fortunately, your manager Khun Vee made us a good offer to pay extra for upgraded room to family suite room 407, which we accepted."

Nan - June 24, 2019

Deluxe  - Bathroom Centara Grand Phratamnak Pattaya
Lobby Centara Grand Phratamnak Pattaya
Swimming pool [outdoor] Centara Grand Phratamnak Pattaya
See all 43 photos
Removed from saved list
5-star Hotel
Free Wi-Fi

Centara Grand Phratamnak Pattaya

Phratamnak Soi 5 Nongprue, Banglamung, Phra Tamnak Hill, Pattaya, Thailand, 20150 - See map
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Workout and Leisure
Fitness center
Swimming pool [outdoor]
Property highlightsRead all 2,889 reviews
Excellent comfort
8.7 room quality and comfort
Excellent service
8.4 rating for service
Excellent cleanliness
8.0 rating for cleanliness
Very good facilities on premise
7.8 facilities on premise

The staff were so friendly - the bfast buffet was really good - the rooftop pool and bistro was awesome!

Joseph | December 8, 2019

Best part I like about this hotel was that it was off the grid, layback location.

Joseph | December 8, 2019

  • Airport transfer

  • 130 meters to the beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

Your dates are popular among travelersPopular destination! Properties in Pattaya are being booked every minute!
Value for money7.8
Location rating7.2
Nearest airportU-Tapao International Airport (UTP)
Distance to airport30.2 km

Rooms available at Centara Grand Phratamnak Pattaya

8.7
Excellent
Room comfort & quality
Deluxe Ocean Vista
Deluxe Ocean Vista
...
  • Room size: 36 m²/388 ft²
  • Ocean view
  • 1 king bed or 2 double beds
Enter dates to see prices
Family Suite Ocean Vista
Family Suite Ocean Vista
...
  • Room size: 88 m²/947 ft²
  • Ocean view
  • 1 king bed and 1 bunk bed
Enter dates to see prices
Deluxe
Deluxe
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed or 2 double beds
Enter dates to see prices
Family Suite
Family Suite
...
  • Room size: 88 m²/947 ft²
  • City view
  • 1 king bed and 1 bunk bed
Enter dates to see prices
Junior Suite
Junior Suite
...
  • Room size: 58 m²/624 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Suite
Deluxe Suite
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Premium Deluxe
Premium Deluxe
...
  • Room size: 45 m²/484 ft²
  • Balcony/terrace
  • 2 double beds or 1 king bed
Enter dates to see prices
Luxury One bedroom Suite
Luxury One bedroom Suite
...
  • Room size: 88 m²/947 ft²
Enter dates to see prices
Deluxe-The Club
Deluxe-The Club
...
  • Room size: 45 m²/484 ft²
Enter dates to see prices
Luxury One bedroom Suite
Luxury One bedroom Suite
...
  • Room size: 88 m²/947 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Centara Grand Phratamnak Pattaya?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Centara Grand Phratamnak Pattaya?

Centara Grand Phratamnak Pattaya is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. A stay at Centara Grand Phratamnak Pattaya also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. Parking is available for an additional charge. Parking options include a full-service valet for total ease.

What is the smoking policy at Centara Grand Phratamnak Pattaya?

Centara Grand Phratamnak Pattaya does not permit smoking in any of its rooms, but allows smoking in designated areas.

See map
Explore the neighborhood

What people love about Centara Grand Phratamnak Pattaya

  • 8.8
    Excellent

    "By the way we enjoyed their pool while waiting for the room."

    SUPANNIKA

    |

    April 6, 2019

  • 9.2
    Exceptional

    "Beautiful rooftop view of the sea and nice rooftop pool."

    Gerald

    |

    December 3, 2019

  • 5.2
    Review score

    "The aquarium of shark in the lobby is a curiosity."

    MATHIEU

    |

    January 13, 2020

Property ranking|Compared to 4,494 Pattaya properties
See all rankings
Room comfort score
8.7/10
Room size
57 sqm.
Review score - United States
8.2/10
Service score
8.4/10
Better than
99
%
of Pattaya properties
Bigger than
96
%
of Pattaya properties
Better than
95
%
of Pattaya properties
Better than
94
%
of Pattaya properties
Up to 30% off with Agoda Insider Deals!

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Overall rating:
7.8
Very good
2,889 reviews
Cleanliness
8.0
Facilities
7.8
Location
7.2
Read all reviews >
What travelers say they love:
Great value for money , nice quiet location close to beach a...
Kevin from Thailand
Solo traveler
More about Centara Grand Phratamnak Pattaya

More about Centara Grand Phratamnak Pattaya

Situated at the southern end of Pattaya at Phratamnak, Centara Grand Phratamnak Pattaya is a new luxury property under the Centara Grand brand. This 5-star hotel is located only a few steps away from the beach and only a 10-minute drive from the heart of Pattaya. Bangkok is within a 2-hour drive from the hotel. Also within easy reach are Bali Hai Pier, Hat Dongtan, and Wat Khao Phra Bat Pattaya. The hotel provides a stylish design with a dramatic marine-themed lobby, Italian furnishings, and a pool and Jacuzzi on the roof. Shuttle service to Pattaya's city center and transfer service to/from Suvarnabhumi Airport are also available. Centara Grand Phratamnak Pattaya is home to 165 delicately appointed guestrooms, each including a flat-screen TV, Nespresso machines, a large balcony or terrace, refrigerator, delicate cotton bed sheets, in-room safe, and rain shower. Family rooms and suites are also available. Guests can enjoy a variety of restaurants and bars provided by the hotel. All-day dining at Oceana and the signature rooftop restaurant with stunning views across the bay at Ruffino Restaurant & Lounge are also dining opportunities guests can choose from. The hotel also offers a bakery shop, fitness center, concierge, and internet access. When you are looking for comfortable and convenient accommodations in Pattaya, make Centara Grand Phratamnak Pattaya your home away from home.

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Most talked about facilities

Breakfast
65 mentions
Swimming Pool
61 mentions
Beach
51 mentions
Housekeeping
36 mentions

What they offer

10.0
Exceptional
Staff 

"Very helpful staff I got upgrade to suite connecting and shu..."

Apiwat

|

February 24, 2020

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

Food and dining

Breakfast options

American

Nearby restaurants

Thai cuisine
Thai cuisine
Kwan garden restaurant
590 m Thai
Rin Kitchen
1.2 km Thai
Mirror Bar
2.5 km Thai
American cuisine
American cuisine
Kinnaree
1.1 km American
The Captain's Corner
1.2 km American, Asian, Barbecue
The Sky Gallery Restaurants
1.4 km American, Asian, European
Asian cuisine
Asian cuisine
Cabbages and Condoms
600 m Asian, European, Seafood
Uzbekistan Lazzati
980 m Asian
Antz Food & Drink
1.2 km Asian, European, Thai

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

Show less

Some helpful facts

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Reviews of Centara Grand Phratamnak Pattaya from real guests

Provided by verified guests of Agoda
7.8
/
10
Cleanliness8.0
Facilities7.8
Location7.2
Room comfort and quality8.7
Service8.4
Value for money7.8
High score for Pattaya
Rating
9+ Exceptional (426)
8-9 Excellent (313)
7-8 Very Good (317)
6-7 Good (148)
<6 Below Expectation (336)
Time of the year
Mar - May (457)
Jun - Aug (414)
Sep - Nov (358)
Dec - Feb (311)
Don't miss out!Popular destination! Properties in Pattaya are being booked every minute!
All guests (2889)
All room types
All languages

Show reviews that mention 

Showing 1540 verified guest comments
12345
9.7
Exceptional
Carlos from United States
Couple
Deluxe
Stayed 3 nights in November 2013

Brand new hotel in a convenient, quiet area”

room comfort, service, decor/style

We arrived to the Centara Grand Phratamnak without realizing the hotel was brand new and had been open for about 4 weeks upon our arrival. As we checked-in, everything was in order and the attentive staff had already taken care of our bags. A check-in attendant escorted us to our room, pointed out all the amenities in the room, and introduced us to the very modern control system for audio, video, climate, and lights. The room was very conducive toward a romantic experience with my s/o and the details were very nice. Given that the hotel is brand new they are still ironing out some kinks. For example: when we were at the dining room it took the waitress about 15 minutes to realize that we were done and needed the check; my friends were staying in a separate floor and our superfancy keycard could not access any other floor except ours, so we had to take the steps; the grand piano in the lobby is beautiful and plays very nice music, but we could hear it at 9am through the closed door after a night of partying in town; and the wifi was a bit spotty and gave us trouble at times. The hotel, however, is superb. The decor is impressive, the restaurants are well equipped for an international audience, and the people at the front desk, concierge, etc were very attentive. In particular, Mr. Klintoe and Ms. Noom, the front office manager and attendant respectively, were always making sure that our needs were met. For example, one day I bought about 4 mangoes from the market and called to ask for a knife to cut them. They instead counter offered to pick up the mangoes from our room and have them cut for us. *THAT* is great service.

Reviewed December 09, 2013

Dear Valued Guest, Thank you from all of us here at the hotel for taking the time to rate us and give valuable feedback. We hope you can visit us again in the future. We would love to see you again. Our best regards, Quality Management Team.

Responded April 30, 2018
Centara Grand Phratamnak Pattaya
9.6
Exceptional
Pooncharat from Thailand
Family with teens
Deluxe
Stayed 1 night in January 2019

Luxury hotel with reasonable price!!”

We were really aprreciated that we travel with old grand-mom which i requested 2 rooms to be close each other so they upgraded our deluxe rooms to Junior suit and deluxe suit with ocean view!! Reall kind and nice staff. Also very clean of blanket. We enjoyed shower bath instead of swimming pool but so nice!! Tesco and mini store just only 100 meters away and beach just only accross the road with private feeling. Really recommended Centara phratamnak pattaya!!

Reviewed January 27, 2019

Dear Pooncharat, Greetings from Centara Grand Phratamnak Pattaya. Thank you for taking your time to share your experience with us during your stay. We are happy to hear that our team made such impression. This wonderful story will be shared and will motivate us to keep our standard of service well maintained. It is nice to read that your stay was completely relaxing, in a well maintained room with staff member who were always friendly and went beyond to ensure your stay a memorable one. We are delighted that we had the opportunity to be at your service and we are excited to welcome you back again. Best Regards, Centara Grand Phratamnak Pattaya Management

Responded January 28, 2019
Centara Grand Phratamnak Pattaya
8.7
Excellent
Tharinee from United States
Group
Family Suite Ocean Vista
Stayed 1 night in November 2013

Superb accommodation! Luxurious & gorgeous hotel!”

Professional & excellent English-speaking staff with a special welcome! Great breakfast buffet with variety to choose from! Last but not least, very beautiful interior decor and luxurious family rm

We love our stay @ Centara Phratamnak Pattaya! Since the day we arrived, we felt that a personal welcome from English speaking staff, who actually escorted us to the room and showed us where everything is and how things work, was very impressive. Staffs throughout the hotel were very gracious with excellent customer service and are very professional. As we walked into the room, there were trays of fruits and welcome appetizer/desserts for us to enjoy. This was unexpected. The room was well equipped with impressive technological equipments, whether it be big screen TV equipped with different outlets, plugs, etc., impressive desk/ living area, Nespresso machine in room..all these shows us that the hotel is detail-oriented and took great care with providing customers with several amenities/things that made them feel just at home. Last, but not least, the wrapped around balcony in the family was hugh & impressive! The only thing that we wish for is that the property is beach front. Other than that, we really love this hotel and would come back again! :)

Reviewed July 09, 2014

Dear Valued Guest, Thank you from all of us here at the hotel for taking the time to rate us and give valuable feedback. We hope you can visit us again in the future. We would love to see you again. Our best regards, Quality Management Team.

Responded May 01, 2018
Centara Grand Phratamnak Pattaya
9.0
Exceptional
Peradach from Thailand
Business traveler
Deluxe Ocean Vista
Stayed 1 night in December 2013

Very New Hotel with Comfort Stay”

Modern Decoration, Nice Room and Services

Overall, Centara Grand Phratamnak Pattaya is another very good hotel to be chosen if you would like to find a new and modern accommodation in Pattaya. Its room is reasonably large and comfort. Room equipment is well functional.

Reviewed December 19, 2013

Dear Valued Guest, Thank you from all of us here at the hotel for taking the time to rate us and give valuable feedback. We hope you can visit us again in the future. We would love to see you again. Our best regards, Quality Management Team.

Responded April 30, 2018
Centara Grand Phratamnak Pattaya
9.7
Exceptional
Terry from United States
Couple
Deluxe Ocean Vista
Stayed 1 night in November 2014

A hidden gem.”

The building, the rooftop and the beach.

This is a great find! I've stayed on Phratamnak Hill many times but nothing compares to Centara. If the building itself was in any downtown area it would be 5 stars no doubt. For Pattaya it is truly a fantastic property. The only negative is that from the fifth floor down the ocean vista includes the back of some townhouses across the street. A higher floor would fix that but one visit to the rooftop pool or the beach and I didn't care about the view from the balcony. The unobstructed view from the pool area is one of the best I've seen in Thailand. I'll be back!

Reviewed November 17, 2014

Dear Valued Guest, Thank you from all of us here at the hotel for taking the time to rate us and give valuable feedback. We hope you can visit us again in the future. We would love to see you again. Our best regards, Quality Management Team.

Responded May 01, 2018
Centara Grand Phratamnak Pattaya
8.8
Excellent
Ekarat from Thailand
Couple
Deluxe
Stayed 1 night in November 2016

Small Hotel with 5 Star Service”

Courtesy and Friendly Staff made this place fantastic. Location is acceptable which far-away from busy area of Pattaya. Breakfast was served with high standard of hotel cuisine. Centara Grand Phratamnak made my stay very sound.

Reviewed December 01, 2016

Thank you Sir for your kind comments. We hope we will see you again here soon. Our Best Quality Management Team

Responded April 30, 2018
Centara Grand Phratamnak Pattaya
8.0
Excellent
Randall from Singapore
Couple
Deluxe Ocean Vista
Stayed 1 night in June 2014

Great Stay at good value Resort.”

Good friendly and attentive hotel Staffs. Good rooms with all the amentites required of a 5 Star Resort.

Had a great stay at Centara Grand Phratamnak Pattaya. Good friendly and attentive hotel Staffs. Good rooms with all the amentites required of a 5 Star Resort. Swimming pool and gym where just nice for a resort hotel of this size. Although not a very big resort hotel, it's still up to standard of the very best, Good for those who like a quieter environment without the crowds.

Reviewed June 16, 2014

Dear Valued Guest, Thank you from all of us here at the hotel for taking the time to rate us and give valuable feedback. We hope you can visit us again in the future. We would love to see you again. Our best regards, Quality Management Team.

Responded May 01, 2018
Centara Grand Phratamnak Pattaya
9.0
Exceptional
Mondhob from Thailand
Family with young children
Stayed 2 nights in January 2014

affordable 5 star hotel”

Bed breakfast and staff

First time in Centara Grand anywhere, The hotel is amazingly beautiful and elegant. Impressive furnishing and bathroom. The standard room should have come with bathtub, otherwise the room is amazing. Rooftop bar is good atmosphere. The pool is ok but not child friendly. One thing that blow me away in Thai culture, all staff address me by name and they also know my wife and son names!! How?

Reviewed February 12, 2014

Dear Valued Guest, Thank you from all of us here at the hotel for taking the time to rate us and give valuable feedback. We hope you can visit us again in the future. We would love to see you again. Our best regards, Quality Management Team.

Responded April 30, 2018
Centara Grand Phratamnak Pattaya
8.3
Excellent
Kamonrath from Thailand
Family with young children
Deluxe
Stayed 1 night in March 2015

First trip with my little baby”

3 best things about this hotel are 1.) Staff 2.) Interior Design 3.)Price

I'm very happy and impressed with the staff service at This hotel. They are providing exceptional customer services and very helpful with things. For hotel interior design, Centara Grand uses Fendi Casa furniture all over the hotel. I also love the hotel interior design theme which is under water world/marine lives. There are 3 small aquarium inside the hotel (2 are at the lobby and 1 more at the swimming pool floor) and my baby is so excited to explore and see lots of different marine lives such as shark and Jelly fish from Indonesia. When I enter my room, the staff already prepare a baby bath tub with a complimentary amenity set for my baby. The hotel staff is also offering the bottle sterilizer to borrow. Lighting control system is touch screen and it's very convenient with 3D view on the screen. I think this hotel is perfectly suitable for family especially if you have small baby (my baby is 3 months old). The downside of this hotel that I found are the room isn't big and the ceiling is low but it's not too bad and doesn't make you feel stuffy. Also the breakfast is good but not many variety comparing to other 5-Star hotels such as Marriot or Renaissance hotel.

Reviewed March 31, 2015

Dear Valued Guest, Thank you from all of us here at the hotel for taking the time to rate us and give valuable feedback. We hope you can visit us again in the future. We would love to see you again. Our best regards, Quality Management Team.

Responded May 01, 2018
Centara Grand Phratamnak Pattaya
7.7
Very good
Anchana from Thailand
Family with young children
Deluxe
Stayed 1 night in August 2015

Good for short relax time in Pattaya”

Location, Food and Hotel Theme

Only short stay for one night on the way back to Bangkok, I would consider Centara Grand Phratamnak is a good hotel and value for money, breakfast is good and staffs pay attention to the guest. Unfortunately that I have no enough time to use all facilities but overall it's a good hotel near city.

Reviewed August 26, 2015

Dear Valued Guest, Thank you from all of us here at the hotel for taking the time to rate us and give valuable feedback. We hope you can visit us again in the future. Looking forward to welcome you back soon. Best Regards, Quality Management Team

Responded May 01, 2018
Centara Grand Phratamnak Pattaya
8.7
Excellent
Nutpussorn from Thailand
Family with teens
Stayed 1 night in February 2014

Very friendly staff :)”

Friendly staff, Comfortable room and Centrally location.

Nothing to complain. My stayed was nice and smooth. Thank you to all Centara Grand Phratamnak Team.

Reviewed February 20, 2014

Dear Valued Guest, Thank you from all of us here at the hotel for taking the time to rate us and give valuable feedback. We hope you can visit us again in the future. We would love to see you again. Our best regards, Quality Management Team.

Responded April 30, 2018
Centara Grand Phratamnak Pattaya
8.4
Excellent
Kings from Singapore
Business traveler
Deluxe
Stayed 1 night in September 2017

Hot in Pattaya”

Checked in at about 3 in the afternoon, thermostat set at 16 Celsius. Room was still a warm 28 even after 4 hours of cooling. As technology is, there will just be times that snags cannot be rectified in an instance, so upkeeping a hotel with high operational equipment efficiency will be near impossible. Service wise however, was entirely manageable and thumbs up to Centara for maintaining highly competent customer centric staff throughout their chain. In order to prevent me from going into heat induced spontaneous combustion along with my notebook, they moved me into another room, a much bigger room. Am so thankful. Similar to Centara Q in Rayong, which is in the same price range, this is one of Centara’s smaller establishments which is rather unique. They are both located in secluded and slower paced parts of town where normally one does not find any big names which differentiates in terms of standards, services and exclusiveness.

Reviewed November 23, 2017

Dear Kings, Thank you for your review. I am very happy that you enjoyed your stay with us. Thank you and hope we will get another chance to welcome you back. Best regards, Tatiana Lebedeva Front Office Manager

Responded November 24, 2017
Centara Grand Phratamnak Pattaya
9.0
Exceptional
Jeffrey from United States
Couple
Deluxe Ocean Vista
Stayed 1 night in February 2014

Beautiful new hotel, mediocre location”

1. Rooms were well appointed and modern. 2. Breakfast buffet was impressive, one of the best I've had. 3. Staff was friendly.

The hotel is brand new and very nice. The rooms are modern and well appointed. The lobby is grand. The 3 restaurants have great food, and the included breakfast was one of the best that I've seen in Thailand. The only downside was the location. The hotel is outside of the main part of Pattaya, which is nice because it is quiet. It is not on a private beach area though, and the public beach across the street is pretty dirty.

Reviewed February 18, 2014

Dear Valued Guest, Thank you from all of us here at the hotel for taking the time to rate us and give valuable feedback. We hope you can visit us again in the future. We would love to see you again. Our best regards, Quality Management Team.

Responded April 30, 2018
Centara Grand Phratamnak Pattaya
8.0
Excellent
chheng from Cambodia
Couple
Deluxe
Stayed 2 nights in November 2018

Very nice hotel in Pattaya ”

It was great time I n my husband on 27th n 28th November 2018 was stay at Centara hotel for my birthday in hotel. The hotel provided me a cute cake (free cake ).the staffs are friendly with beautiful smile n sounds :) .my room very clean. Many foods for breakfast I really enjoy it . I like the song in elevator when I up or down I feel relax. I ever stayed Centara grand beach hotel at Sa mui island same service look great . But this hotel no private beach if you want to the beach u can walk around 3mn

Reviewed December 17, 2018

Dear chheng, Greetings from Centara Grand Phratamnak Pattaya. First of all, thank you for having chosen Centara Grand Phratamnak Pattaya and for sharing your comments with us. We are delighted that we had the opportunity to be at your service and we would love to welcome you back again on your future trip to Pattaya. Rest assured that guest satisfaction is a matter that we take very seriously and is something we follow very strict procedures about in the hotel. Best Regards, Centara Grand Phratamnak Pattaya Management

Responded December 17, 2018
Centara Grand Phratamnak Pattaya
10.0
Exceptional
Duangnate from Thailand
Couple
Deluxe
Stayed 1 night in May 2019

Quiet and easy access to the city”

The hotel is moderate but full of all facilities and amenities in room. Bed, shower, air con and breakfast is very very upto the centara standard. The property itself not the modern or new style but the service and quality of room is very very comfortable. The staff is excellent, they were listen to me what I m asking for, very kind by solving my problem smooth and gentle. I do love their breakfast which is very delicious for asian and europe style, the congee is great as good as their bakery which is fresh and good smell of high quality butter. They are good in all details and will be in my mind for the next visit.

Reviewed May 23, 2019

Dear Khun Duangnate, It is our pleasure to receive your positive feedback. Thank you very much for letting us know that you had a wonderful experience at our hotel. We hope to have an opportunity to welcome you back soonest. Kind regards, Centara Grand Phratamnak Pattaya Management Team

Responded May 30, 2019
Centara Grand Phratamnak Pattaya
9.0
Exceptional
Blair from United States
Family with teens
Family Suite Ocean Vista
Stayed 2 nights in December 2013

Brand new and extremely comfortable”

Two bedroom family suites, comforable beds, attentive staff

Pros: Brand new luxury hotel, very spacious room (two bedroom family suite), extremely comfortable beds with nice linens, nice bathroom with jacuzzi tub, lots of storage in the room, big balcony with ocean view (in some rooms), very pleasant rooftop pool, free DVDs to borrow from the front desk, extremely attentive staff, in a quiet part of Pattaya and within walking distance of a convenience store for picking up snacks Cons: Limited underground parking, no green space, a second tower is under construction (but there was no construction noise when we were there in December 2013), across the street from the beach but the beach is not visible from the hotel, has a very modern urban vibe, which may not appeal to some, is not walking distance to much of anything (the hotel provides a free shuttle to the mall) Overall we were VERY pleased with our stay and will go back soon!

Reviewed January 03, 2014

Dear Valued Guest, Thank you from all of us here at the hotel for taking the time to rate us and give valuable feedback. We hope you can visit us again in the future. We would love to see you again. Our best regards, Quality Management Team.

Responded April 30, 2018
Centara Grand Phratamnak Pattaya
10.0
Exceptional
Tsang from Hong Kong
Couple
Deluxe
Stayed 2 nights in January 2014

Superb hotel”

Breakfast, comfortable bed, good service

This is a hotel near beach in south pattaya. Unlike beach road, it is more quiet and comfortable but have a public beach nearby. There is also a water park suitable for children. Though the hotel is not centrally located, they provided shuttle service to central festival which service is superb. Have restaurants and convenience store nearby. We can just stay in the hotel and not going outside to central pattaya. Comfy bed and have choice of pillow which impressed me a lot. Great breakfast. Attentive staff. Highly recommended.

Reviewed February 04, 2014

Dear Valued Guest, Thank you from all of us here at the hotel for taking the time to rate us and give valuable feedback. We hope you can visit us again in the future. We would love to see you again. Our best regards, Quality Management Team.

Responded April 30, 2018
Centara Grand Phratamnak Pattaya
9.3
Exceptional
BHARATH from India
Couple
Deluxe
Stayed 2 nights in December 2013

Quiet and comfortable stay”

Quiet, Neat and clean

Located in a quiet place in Pattaya, away from all the crowd. Beach is a walk of 2 mins from hotel, rooms are clean and neat with great technology. Balcony is good and food is good and designed nicely with a large aqua theme. Staff are very friendly. Hotel provides free shuttle for Pattaya prime location with time intervals. TV channels are not great but equipped with USB and HDMI. Overall good for a quiet stay.

Reviewed January 06, 2014

Dear Valued Guest, Thank you from all of us here at the hotel for taking the time to rate us and give valuable feedback. We hope you can visit us again in the future. We would love to see you again. Our best regards, Quality Management Team.

Responded April 30, 2018
Centara Grand Phratamnak Pattaya
7.6
Very good
James from Canada
Couple
Deluxe Ocean Vista
Stayed 3 nights in January 2018

Lovely hotel but not quite a beach resort!”

We enjoyed our few days at the Centara Pratamnak. The hotel is new and quite impressive with its marine themed atrium lobby. The rooms were spacious and ours had a sea view being on the front of the hotel. The staff were not the most friendly we have ever met- some were very grim-faced and uncommunicative. Two of the young guys in the café were the exception- both friendly, smiley and very helpful- they should do well in the hospitality industry. We thought the standard of English was relatively poor considering the international clientele of the hotel- some intensive English lessons would be a good idea. Because it is not on the beach the hotel feels more like a city hotel than a beach resort in spite of the roof-top pool. The area has a few nice little restaurants so eating is not a problem. Transport to Pattaya proved to be a bit problematic- perhaps the shuttle needs to be more frequent!

Reviewed January 08, 2018

Dear Mr. James, Thank you for sharing your feedback. As we pride ourselves on delivering exceptional service to all our valued guests, we have unfortunately fallen short of our goal during your recent stay. I would like to sincerely apologise for the shortcoming you experienced as it certainly does not represent our normal service culture. I will be sure to look into this with the team to ensure this is improved moving forward. Once again we would like to thank you for sharing your feedback as it enables us to continuously monitor and improve our services. I hope we may have opportunity to welcome you again when your travel brings you back to Pattaya. Kind regards, Tatiana Lebedeva Front Office Manager

Responded January 10, 2018
Centara Grand Phratamnak Pattaya
8.0
Excellent
Prompong from Thailand
Business traveler
Deluxe Ocean Vista
Stayed 1 night in May 2015

Cozy, Peaceful with good value for money”

Cozy Peaceful Value for money

I went to Pattaya for a one day business trip which I don't want to drive back to Bangkok so I booked this hotel knowing that it is on Pratumnak hill and should locate in quiet location. The staffs there especially the front receptionists were all helpful and polite. The hotel was very quite and peaceful at night. Also it is very convenience with 7-11 only a block away. The only setback to this hotel is limited parking space. I paid and I think It's really worth the price since the hotel is quite new and the decoration is beautiful. Comparing to those business hotels I paid because I will need only a night stay so I wouldn't need much, I definitely won't get back to those hotels.

Reviewed May 13, 2015

Dear Valued Guest, Thank you from all of us here at the hotel for taking the time to rate us and give valuable feedback. We hope you can visit us again in the future. Looking forward to welcome you back soon. Best Regards, Quality Management Team

Responded May 01, 2018
Centara Grand Phratamnak Pattaya
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