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Centara Grand Phratamnak Pattaya
Centara Grand Phratamnak Pattaya
Centara Grand Phratamnak Pattaya
Centara Grand Phratamnak Pattaya
Centara Grand Phratamnak Pattaya
Centara Grand Phratamnak Pattaya
Centara Grand Phratamnak Pattaya

Removed from saved list

7.7

Very good

2,908 reviews

2,908 reviews

Housekeeping37
Breakfast35
View35
See map

7.2

Very good

Location rating score

Very good location - 110 meters to the beach
Parking
FREE
Popular landmarks
Big Buddha Temple 1.3 km
Jomtien Beach 1.6 km
Pattaya Beach 2.0 km
Walking Street Pattaya 2.5 km
Central Festival Pattaya Beach 3.9 km
Beach Rd 4.2 km
Million Years Stone Park & Pattaya Crocodile Farm 5.7 km
Pattaya Floating Market 6.9 km
The Sanctuary Of Truth 7.8 km
Koh Lan 8.8 km
Nearby landmarks
Dongtan Beach 110 m
Swimming Pool 180 m
Muscle Fabric Pattaya 210 m
Paradise Beach 410 m
Asia Pattaya Hotel Golf 530 m
Inter Test Co. Ltd. 580 m
Pattaya Park 620 m
Pattaya Water Park 640 m
T.Travel 710 m
Nona 740 m

Centara Grand Phratamnak Pattaya

Phratamnak Soi 5 Nongprue, Banglamung, Phra Tamnak Hill, Pattaya, Thailand, 20150 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Phra Tamnak Hill part of Pattaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Walking Street Pattaya. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

110 meters to the beach

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Workout and Leisure
Fitness center
Swimming pool [outdoor]

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

Luggage storage

This property is in high demand!

3 travelers have booked today.

Value for money7.8
Location rating7.2
Nearest airportU-Tapao International Airport (UTP)
Distance to airport30.2 km

Rooms available at Centara Grand Phratamnak Pattaya

Excellent
Room comfort & quality

8.7

Deluxe Ocean Vista
...
  • Room size: 36 m²/388 ft²
  • Ocean view
  • 1 king bed or 2 double beds
Enter dates to see prices
Family Suite Ocean Vista
...
  • Room size: 88 m²/947 ft²
  • Ocean view
  • 1 bunk bed and 1 king bed
Enter dates to see prices
Deluxe
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed or 2 double beds
Enter dates to see prices
Family Suite
...
  • Room size: 88 m²/947 ft²
  • City view
  • 1 bunk bed and 1 king bed
Enter dates to see prices
Junior Suite
...
  • Room size: 58 m²/624 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Suite
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Premium Deluxe
...
  • Room size: 45 m²/484 ft²
  • Non-smoking
  • 2 double beds or 1 king bed
Enter dates to see prices
Family Room with Sea View
...
  • Room size: 88 m²/947 ft²
  • Shower
Enter dates to see prices
Junior Suite Ocean Vista
...
  • Room size: 58 m²/624 ft²
  • 1 king bed or 2 single beds
Enter dates to see prices
Junior Suite with Ocean View
...
  • Room size: 58 m²/624 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Centara Grand Phratamnak Pattaya?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Centara Grand Phratamnak Pattaya?

Centara Grand Phratamnak Pattaya is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. A stay at Centara Grand Phratamnak Pattaya also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. Parking is available for an additional charge. Parking options include a full-service valet for total ease.

Is breakfast offered at Centara Grand Phratamnak Pattaya?

Wake up to a great buffet breakfast at Centara Grand Phratamnak Pattaya. There's an additional charge of 824 THB for adults and 324 THB for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Centara Grand Phratamnak Pattaya?

Centara Grand Phratamnak Pattaya features 2 on-site restaurants for your dining convenience. Meals served include dinner and lunch. International cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like soup, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Centara Grand Phratamnak Pattaya?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as private events can be hosted at Centara Grand Phratamnak Pattaya. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly.

Can business events be hosted at Centara Grand Phratamnak Pattaya?

On-site venues and convenient event services make Centara Grand Phratamnak Pattaya an ideal choice for hosting events such as seminars and meetings. The 2 venues can accommodate up to 60 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Centara Grand Phratamnak Pattaya?

Centara Grand Phratamnak Pattaya does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Centara Grand Phratamnak Pattaya?

Centara Grand Phratamnak Pattaya is located in Phra Tamnak Hill, famous for good restaurants such as Dom Pizza, News Steaks & grill and 8 Horseshoes Tavern.

What popular shopping places are close to Centara Grand Phratamnak Pattaya?

Centara Grand Phratamnak Pattaya is located in Phra Tamnak Hill area which features shopping places such as Jack and Dave.

What are popular attractions near Centara Grand Phratamnak Pattaya?

Centara Grand Phratamnak Pattaya is located in Phra Tamnak Hill area, which is famous for attractions such as Big Buddha Temple, Pattaya Hill Top and Wang Sam Sien.

What popular beaches are close to Centara Grand Phratamnak Pattaya?

Centara Grand Phratamnak Pattaya is located in the Phra Tamnak Hill area, which includes Paradise Beach.

What popular natural sightseeing spots are close to Centara Grand Phratamnak Pattaya?

Centara Grand Phratamnak Pattaya is located in the Phra Tamnak Hill area, which is famous for natural sightseeing destinations such as Pattaya Hill.

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Explore the neighborhood

What people love about Centara Grand Phratamnak Pattaya

  • 8.4

    Excellent

    "Good buffet ,can walk to the beach by nearly"

    Suroj

    |

    April 5, 2021

  • 8.8

    Excellent
    Cleanliness

    "The kids liked the aquarium and the room was clean."

    Waleed

    |

    August 22, 2020

  • 9.2

    Exceptional

    "The rooms are just as amazing."

    Asakorn

    |

    March 29, 2020

Property ranking|Compared to 4,081 Pattaya properties
See all rankings
Room comfort score
8.7/10
Room size
57 sqm.
Service score
8.4/10
Cleanliness score
8/10
Better than
99
%
of Pattaya properties
Bigger than
94
%
of Pattaya properties
Better than
92
%
of Pattaya properties
Better than
88
%
of Pattaya properties
Overall rating:

7.8

Very good
2,908 reviews
Cleanliness
8.0
Facilities
7.8
Location
7.2
Read all reviews >
What travelers say they love:
Location is quiet 200 metres from the beach.
John from United Kingdom
Couple
More about Centara Grand Phratamnak Pattaya

More about Centara Grand Phratamnak Pattaya

Centara Grand Phratamnak Pattaya

Put yourself into a special and relaxing space near to Pattaya city center at the atmospheric Centara Grand Phratamnak Pattaya. Go beyond the touristy and get deeper into the offerings of Pattaya with a stay at Centara Grand Phratamnak Pattaya, located merely 2.4 km from Walking Street Pattaya.
Centara Grand Phratamnak Pattaya provides the best in services and amenities to help make guests feel comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Shuttle services provided by the hotel make exploring Pattaya even more convenient.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at Centara Grand Phratamnak Pattaya is furnished and equipped with handy amenities. Some rooms at Centara Grand Phratamnak Pattaya are equipped with air conditioning for your convenience. Some rooms at Centara Grand Phratamnak Pattaya include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, a coffee or tea maker and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer and toiletries are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Centara Grand Phratamnak Pattaya. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Enjoy the countless activities offered at Centara Grand Phratamnak Pattaya. Finish your vacation days right by dropping in at the massage. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.


Around the property

One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. One of the city's most iconic and famous buildings is The Sanctuary Of Truth, located 7.7 km away. Keep your vacation simple, with a visit to Pattaya Beach just 3.4 km away, where the ocean breeze makes you instantly feel relaxed.


Around the property

One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. One of the city's most iconic and famous buildings is The Sanctuary Of Truth, located 7.7 km away. Keep your vacation simple, with a visit to Pattaya Beach just 3.4 km away, where the ocean breeze makes you instantly feel relaxed.


Reasons to stay here

Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 99% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 98% of other accommodations in Pattaya.
This accommodation is highly rated for its staff and service, beating 92% of competition within the city.

Amenities and facilities
Very good
Facilities

7.8

Most talked about facilities

Breakfast

65 mentions

Swimming Pool

61 mentions

Beach

51 mentions

Housekeeping

36 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Hebrew
  • Russian
  • Thai

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Massage
  • Swimming pool [outdoor]
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Infirmary
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Land sports

  • Golf course (within 3 km)

Access

  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Shuttle service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Daily housekeeping
  • Desk
  • DVD/CD player
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
  • Slippers
  • Telephone
  • Toiletries
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
Location
Phratamnak Soi 5 Nongprue, Banglamung, Phra Tamnak Hill, Pattaya, Thailand, 20150
Very good
Location

7.2

Airports

  • U-Tapao International Airport (UTP)
    30.2 km 59 min drive
  • Suvarnabhumi Airport (BKK)
    87.5 km 1.6 hour drive

Public transportation

  • Pattaya South
    4.7 km
  • Bus Terminal
    6.6 km 25 min drive

Hospital or clinic

  • Nona
    740 m

Shopping

  • Pattaya Floating Market
    6.9 km

Convenience store

  • 7 Eleven
    700 m 4 min drive

Cash withdrawal

  • ATM
    650 m 16 min walk
What's nearby

Popular landmarks

  • Big Buddha Temple
    1.3 km
  • Jomtien Beach
    1.6 km
  • Pattaya Beach
    2.0 km
  • Walking Street Pattaya
    2.5 km
  • Central Festival Pattaya Beach
    3.9 km
  • Beach Rd
    4.2 km
  • Million Years Stone Park & Pattaya Crocodile Farm
    5.7 km
  • Pattaya Floating Market
    6.9 km
  • The Sanctuary Of Truth
    7.8 km
  • Koh Lan
    8.8 km

Nearby landmarks

  • Dongtan Beach
    110 m
  • Swimming Pool
    180 m
  • Muscle Fabric Pattaya
    210 m
  • Paradise Beach
    410 m
  • Asia Pattaya Hotel Golf
    530 m
  • Inter Test Co. Ltd.
    580 m
  • Pattaya Park
    620 m
  • Pattaya Water Park
    640 m
  • T.Travel
    710 m
  • Nona
    740 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Guests who booked "Free Dinner Offers" will receive free dinner for up to 2 adults and 2 children. Any additional guests will be charged 500 THB per adult per day, and 250 THB per child per day payable upon check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Extras

  • Breakfast charge (unless included in room price)824 THB

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of restaurants2
  • Number of rooms 165
  • Room voltage220
  • Year property opened2013

Reviews of Centara Grand Phratamnak Pattaya from real guests

Provided by verified guests of Agoda
7.8
/
10
Cleanliness8.0
Facilities7.8
Location7.2
Room comfort and quality8.7
Service8.4
Value for money7.8
High score for Pattaya
Rating
9+ Exceptional (429)
8-9 Excellent (314)
7-8 Very Good (318)
6-7 Good (149)
<6 Below Expectation (337)
Time of the year
Mar - May (458)
Jun - Aug (414)
Sep - Nov (361)
Dec - Feb (314)
All guests (2,908)
All room types
All languages

Show reviews that mention 

Showing 1,547 verified guest comments
12345
10.0
Exceptional
Duangnate from Thailand
Couple
Stayed 1 night in May 2019

Quiet and easy access to the city”

The hotel is moderate but full of all facilities and amenities in room. Bed, shower, air con and breakfast is very very upto the centara standard. The property itself not the modern or new style but the service and quality of room is very very comfortable. The staff is excellent, they were listen to me what I m asking for, very kind by solving my problem smooth and gentle. I do love their breakfast which is very delicious for asian and europe style, the congee is great as good as their bakery which is fresh and good smell of high quality butter. They are good in all details and will be in my mind for the next visit.

Reviewed May 23, 2019

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Dear Khun Duangnate, It is our pleasure to receive your positive feedback. Thank you very much for letting us know that you had a wonderful experience at our hotel. We hope to have an opportunity to welcome you back soonest. Kind regards, Centara Grand Phratamnak Pattaya Management Team

Responded May 30, 2019
Centara Grand Phratamnak Pattaya
10.0
Exceptional
Vivian from United States
Couple
Deluxe
Stayed 1 night in April 2019

Loved it.”

The breakfast buffet is amazing! Variety of foods and a cappuccino machine. Very clean fancy place. Pool and gym on roof All staff is friendly and helpful. 1 minute walk from beach. Whole hotel is air conditioned. Our room was so nice. We loved staying here.

Reviewed April 18, 2019

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Dear Ms. Vivian, It is our pleasure to receive your positive feedback. Thank you very much for letting us know that you had a wonderful experience at our hotel and your kind compliment about our breakfast at Oceana and staff service. We hope to have an opportunity to welcome you back soonest. Kind regards, Centara Grand Phratamnak Pattaya Management Team

Responded April 20, 2019
Centara Grand Phratamnak Pattaya
10.0
Exceptional
Anthony from Ireland
Business traveler
Deluxe Suite
Stayed 3 nights in July 2019

Top Class Service And Facilities.... Best Hotel In Pattaya...”

I have stayed at this particular Hotel many times in the past two years. It is so quiet. You can't believe that you are in Pattaya. The beach is a 2 minute walk. Security and safety are also fantastic. Excellent free breakfast. And finally, the reception staff are so accommodating.

Reviewed July 16, 2019

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Dear Mr.Anthony, It is our pleasure to receive your positive feedback. Thank you very much for letting us know that you had a wonderful experience at our hotel. We hope to have an opportunity to welcome you back soonest. Kind regards, Centara Grand Phratamnak Pattaya Management Team

Responded July 18, 2019
Centara Grand Phratamnak Pattaya
9.6
Exceptional
Pooncharat from Thailand
Family with teens
Deluxe
Stayed 1 night in January 2019

Luxury hotel with reasonable price!!”

We were really aprreciated that we travel with old grand-mom which i requested 2 rooms to be close each other so they upgraded our deluxe rooms to Junior suit and deluxe suit with ocean view!! Reall kind and nice staff. Also very clean of blanket. We enjoyed shower bath instead of swimming pool but so nice!! Tesco and mini store just only 100 meters away and beach just only accross the road with private feeling. Really recommended Centara phratamnak pattaya!!

Reviewed January 27, 2019

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Dear Pooncharat, Greetings from Centara Grand Phratamnak Pattaya. Thank you for taking your time to share your experience with us during your stay. We are happy to hear that our team made such impression. This wonderful story will be shared and will motivate us to keep our standard of service well maintained. It is nice to read that your stay was completely relaxing, in a well maintained room with staff member who were always friendly and went beyond to ensure your stay a memorable one. We are delighted that we had the opportunity to be at your service and we are excited to welcome you back again. Best Regards, Centara Grand Phratamnak Pattaya Management

Responded January 28, 2019
Centara Grand Phratamnak Pattaya
10.0
Exceptional
Helen
Couple
Deluxe Ocean Vista
Stayed 1 night in August 2019

Great hotel”

Nice hotel...foods are great lots of variety,Clean area....Nice ambience during night time.Managers are very accommodating,Only far to where the night life is.But all in all is a great place to stay if you only wanted to relaxing

Reviewed August 22, 2019

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Dear Ms. Helen, It is our pleasure to receive your positive feedback. Thank you very much for letting us know that you had a wonderful experience at our hotel. We hope to have an opportunity to welcome you back soonest. Kind regards, Centara Grand Phratamnak Pattaya Management Team

Responded August 24, 2019
Centara Grand Phratamnak Pattaya
9.6
Exceptional
Roy
Couple
Deluxe
Stayed 2 nights in November 2019

Fantastic stay, we would definately return for another stay.”

This is a very nice hotel with beautiful luxury rooms, we enjoyed everything about the hotel except for one thing the prices in the rooftop restaurant were just too expensive so we ended up eating out. There was also no atmosphere in the rooftop restaurant and it was very dark. I would certainly recommend the Centara Grand Phratamnac Hotel to anyone. We especially enjoyed the breakfast. The sheer choice of things to eat was just amazing. I can easily say this hotel had the best breakfast i have ever had the pleasure to enjoy in any hotel anywhere and i have been to many different countries and stayed in many different hotels.

Reviewed December 02, 2019

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Dear Roy, Thank you for staying with us and sharing your comments from your stay. We are very happy tor read that your expectations was met and have noted the good comments on our breakfast quality. For the Roof top we offer lower prices than most 5 star hotels, with daily promotion such as "your choice of paste with wine pairing for 429 THB Net. We also a happy hour with buy 1 and get 1 every day 5-7 PM. We will look into what we can improve on the atmosphere on the roof top with more lightning. Thank you again and we hope to see you back on your next visit. Sunny Thai Regards The Management

Responded March 09, 2020
Centara Grand Phratamnak Pattaya
10.0
Exceptional
Kittima from Thailand
Couple
Deluxe
Stayed 1 night in August 2019

Exceptional”

Everything was excellent . Thanks for upgrade the room for 2 nights. You are obviously made a deep impression on me. Anyway breakfast was the same as other 4 star hotels. I hopefully should be some different and had your signature.

Reviewed August 13, 2019

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Dear Valued guest, It is our pleasure to receive your positive feedback. Thank you very much for letting us know that you had a wonderful experience at our hotel. We hope to have an opportunity to welcome you back soonest. Kind regards, Centara Grand Phratamnak Pattaya Management Team

Responded August 13, 2019
Centara Grand Phratamnak Pattaya
9.2
Exceptional
Leon from Australia
Couple
Deluxe
Stayed 2 nights in February 2020

Comfortable hotel and friendly staff”

This was my third stay at the Centara Grand Phratamnak. Staff are very friendly and helpful. The breakfast buffet which is served in the dining room featuring a magnificent aquarium, is excellent with a wide choice of Thai and Western foods. The rooftop swimming pool and cocktail bar a very good - the rooftop offering excellent views of the very nearby ocean. On this occasion I was disappointed with the room as it had a mouldy odour as well as an unpleasant odour emanating at times from a bathroom drain. The hotel transferred me to a different room which was good and odour free. The following day I was again upgraded to a larger room which unfortunately also had a mouldy odour. Apart from that, the stay at the hotel was good and I would definitely recommend it. The hotel is a two minute stroll from the beach.

Reviewed February 28, 2020

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Dear Mr.Leon, Greetings from Centara Grand Phratamnak Pattaya and thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make your holiday a memorable success. It makes all our hard work and effort worthwhile and sincere thank you on your kind words. We reviewed each of your comments and have taken appropriate action to resolve each issue and ensure these types of issues do not occur in the future. We hope we will have the pleasure of greeting you again. Yours sincerely, The Management

Responded February 28, 2020
Centara Grand Phratamnak Pattaya
10.0
Exceptional
Axel from Belgium
Couple
Premium Deluxe
Stayed 2 nights in February 2020

Clean and good service”

Nice location near beach and 7/11 next door. Nice pool on the roof and friendly staff. Will use again!

Reviewed February 15, 2020

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Dear Mr.Axel, Greetings from Centara Grand Phratamnak Pattaya Thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make your holiday a memorable success. It makes all our hard work and effort worthwhile and sincere thank you on your kind words. We hope we will have the pleasure of greeting you again. Yours sincerely, The Management

Responded February 16, 2020
Centara Grand Phratamnak Pattaya
10.0
Exceptional
Ibrar from United Kingdom
Business traveler
Deluxe
Stayed 5 nights in January 2019

The best unbelievable ”

This hotel is on a next level I got the deluxe Room so I was more then happy would recommend to anyone definitely use again

Reviewed January 16, 2019

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Dear Ibrar, Greetings from Centara Grand Phratamnak Pattaya. It has come to our attention that you have recently reviews our hotel with excellent rating and talk so highly about the level of service presented by our staff, thank you very much. I am sure that …. will be pleased to hear such positive comments. Our team is to deliver personal services to every guest for making sure every guest’s stay is being well taken care of so they can enjoy the best time possible. We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back in the near future. Best Regards, Centara Grand Phratamnak Pattaya Management

Responded January 17, 2019
Centara Grand Phratamnak Pattaya
10.0
Exceptional
MANISA from Thailand
Couple
Deluxe
Stayed 1 night in March 2020

Crowd of guest.”

Overall is good but a lot of guests here. When check in and check out very take long time.

Reviewed March 16, 2020

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Dear Khun Manisa, Greeting from Centara Grand Phratamnak Pattaya We greatly appreciate your feedback, as it helps us to improve and provide a better experience and sincerely hope that we can have an opportunity to welcome you back. Kind regards The Management

Responded March 20, 2020
Centara Grand Phratamnak Pattaya
9.6
Exceptional
Victor
Couple
Deluxe Ocean Vista
Stayed 1 night in May 2019

Great hotel with amazing service”

It was really great journey. The hotel look amazing. Clean and modern room, friendly and helpful staff, nice swimming pool. Plus really great cocktails and tasty food. Big plus for the restaurant. In general, the hotel left only pleasant impressions and we will definitely return there.

Reviewed May 06, 2019

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Dear Mr. Victor, It is our pleasure to receive your positive feedback and kind review on AGODA. Thank you very much for letting us know that you had a wonderful experience at our hotel. We hope to have an opportunity to welcome you back soonest. Kind regards, Centara Grand Phratamnak Pattaya Management Team

Responded May 08, 2019
Centara Grand Phratamnak Pattaya
9.6
Exceptional
Alex from New Zealand
Family with young children
Deluxe
Stayed 1 night in November 2019

Great Rooftop”

This hotel seems under rated to me. It has a terrific view from the rooftop pool and jacuzzi, and love the shark aquarium in the lobby. Its really close to the beach. It's a bit far from the action, but we have a car, so no problem. I have to say, the room was a little run down.

Reviewed February 10, 2020

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Dear Mr.Alex, Greeting From Centara Grand Phratamnak Pattaya! It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make your holiday a memorable success. Thank you for sharing your experience on line and for drawing attention to the issue we need to tackle in order to make sure all our guests feel most comfortable. We hope we will have an opportunity then of greeting you in Pattaya again and improving upon this recent experience. Yours sincerely, The Management

Responded February 11, 2020
Centara Grand Phratamnak Pattaya
8.8
Excellent
SUPANNIKA from Thailand
Family with teens
Deluxe (Promotion)
Stayed 1 night in April 2019

Easy to communicated but too many troubles for being 5 stars hotel”

The room is the same as in the picture value for the price. The staff are very professional but there were troubles which customer can’t ignore. First of all, we have 5 adults then I’ve booked 3 deluxe rooms; 2 twins and 1 double. Me and my family arrived at the hotel around 3 pm there were 2 rooms ready for me to check-in and I got the last room at 5.30 pm the staff said it was a technical problem and they gave me a complimentary dish full of fruits. By the way we enjoyed their pool while waiting for the room. I stay in double room alone and found a use glass with mark of the toothpaste inside with no cleaning but I decide to ignore it because I can use another glass. So everything was good until around midnight I woke up because of the rat scratched every parts of the ceiling. It’s feel like they’ve been scratching on my head. I try to sleep for an hour but the rat wasn’t stop and scratched harder. I decided to called the receptionist just want them to stop the rat but they sent me to family suites room without moving my stuffs at 1.30 am. The way they solve the problems was very good but I think it must be better if they can eliminate the problems especially the rat.

Reviewed April 06, 2019

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Dear Khun Supannika, Thank you for taking the time to share your feedback which is essential in our efforts to further improve our service standards and guest experiences. We are extremely sorry to hear about your experience that was not meet our standard . Please accept our sincere apology on any inconvenience caused. Your feedback is essential in helping us improve our services and please be assured that your comments have been shared with our team who continually strive to create seamless and positive experiences for our guests. We hope that we will have chance to welcome you back again and recover your impression of the hotel. Best regards, Centara Grand Phratamnak Pattaya Management Team

Responded April 20, 2019
Centara Grand Phratamnak Pattaya
10.0
Exceptional
Apiwat from Thailand
Family with teens
Deluxe
Stayed 1 night in February 2020

Exceptional”

Very helpful staff I got upgrade to suite connecting and shuttle bus is great service

Reviewed February 24, 2020

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Dear Khun Apiwat, Thank you for taking the time to share your feedback with us. We hope to have the opportunity to welcome you back on your next trip to Pattaya and thank you for choosing Centara Grand Phratamnak Pattaya. Kind regards, The Management

Responded February 26, 2020
Centara Grand Phratamnak Pattaya
10.0
Exceptional
sornnarong from Thailand
Solo traveler
Deluxe
Stayed 1 night in November 2018

Lovely and good location to the beach nearby.”

i will return again soon

Reviewed January 09, 2019

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Dear sornnarong, Greetings from Centara Grand Phratamnak Pattaya. First of all, thank you for having chosen Centara Grand Phratamnak Pattaya and for sharing your comments with us. We are delighted that we had the opportunity to be at your service and we would love to welcome you back again on your future trip to Pattaya. Best Regards, Centara Grand Phratamnak Pattaya Management

Responded January 14, 2019
Centara Grand Phratamnak Pattaya
10.0
Exceptional
Tissanu from Thailand
Group
Deluxe
Stayed 2 nights in July 2019

perfect!”

good service and perfect coffee during breakfast!

Reviewed July 24, 2019

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Dear Khun Tissanu, It is our pleasure to receive your positive feedback. Thank you very much for letting us know that you had a wonderful experience at our hotel. We hope to have an opportunity to welcome you back soonest. Kind regards, Centara Grand Phratamnak Pattaya Management Team

Responded July 27, 2019
Centara Grand Phratamnak Pattaya
9.6
Exceptional
Craig from United Kingdom
Couple
Deluxe
Stayed 2 nights in March 2019

Great place”

Really surprised to find this hotel. Great staff, facilities and lovely room. Breakfast good too. Definitely would recommend this to anyone. Thanks to all staff and manager. Craig

Reviewed March 08, 2019

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Dear Craig, Greetings from Centara Grand Phratamnak Pattaya. It has come to our attention that you have recently reviews our hotel with excellent rating and talk so highly about the level of service presented by our staff, thank you very much. Our team is to deliver personal services to every guest for making sure every guest’s stay is being well taken care of so they can enjoy the best time possible. We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back in the near future. Best Regards, Centara Grand Phratamnak Pattaya Management

Responded March 12, 2019
Centara Grand Phratamnak Pattaya
9.6
Exceptional
Kittisak from Thailand
Couple
Premium Deluxe
Stayed 2 nights in May 2019

Love this place”

this place was perfect for my date... very polite and helpful staff their service deserve five stars.. breakfast had wide variety range of food will certainly be back

Reviewed June 08, 2019

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Dear Khun Kittisak, It is our pleasure to receive your positive feedback. Thank you very much for letting us know that you had a wonderful experience at our hotel. We hope to have an opportunity to welcome you back soonest. Kind regards, Centara Grand Phratamnak Pattaya Management Team

Responded June 21, 2019
Centara Grand Phratamnak Pattaya
10.0
Exceptional
An from Australia
Couple
Deluxe
Stayed 2 nights in February 2020

I love everything ”

I love everything and very helpful staffs

Reviewed February 12, 2020

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Dear Khun An, Greetings from Centara Grand Phratamnak Pattaya Thank you on your supportive review during your stay with us. We hope we will have the pleasure of greeting you again. Best regards, The Management

Responded February 16, 2020
Centara Grand Phratamnak Pattaya
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