Very good 7.5
Based on 2595 reviews

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About Centara Grand West Sands Resort & Villas


Ideal for fun and relaxation, Centara Grand West Sands Resort & Villas is located in the Mai Khao area of Phuket. From here, guests can enjoy easy access to all that the lively city has to offer. Also within easy reach are Splash Jungle Water Park, Phuket International Airport, Soi Dog foundation.

At Centara Grand West Sands Resort & Villas, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. The hotel provides free Wi-Fi in all rooms, 24-hour security, shrine, convenience store, daily housekeeping to ensure our guests the greatest comfort.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel offers fantastic facilities, including canoe, dart board, theme park, water park, watersports equipment rentals, to help you unwind after an action-packed day in the city. Enjoy unparalleled services and a truly prestigious address at the Centara Grand West Sands Resort & Villas.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Bicycle rental
  • Car park
  • Rental car
  • Shuttle service
  • Taxi service

Things to do, ways to relax

  • Canoeing
  • Dart board
  • Diving
  • Fishing
  • Fitness center
  • Garden
  • Karaoke
  • Massage(s)
  • Snorkeling
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket service
  • Tours
  • Water park
  • Watersport equipment rentals
  • Water sports (non-motorized)
  • Wind surfing

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Coffee shop
  • Convenience store
  • Poolside bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Gift/souvenir shop
  • Infirmary
  • Laundry service
  • Lockers
  • Luggage storage
  • Newspapers
  • Postal service
  • Safety deposit boxes
  • Shop(s)
  • Shrine
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Playground
  • Swimming pool [kids]
  • Theme park


  • Elevator
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Chinese (Mandarin)
  • Filipino
  • French
  • German
  • Greek
  • Indonesian
  • Russian
  • Spanish
  • Thai
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Splash Jungle is available at no additional charge for the entrance fee.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance to Airport: 15Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 5
Number of Restaurants: 5
Number of Rooms : 558
Reception Open Until: 12:00 AM
Room Voltage: 220
Time to Airport (Minutes): 15
Year Hotel Last Renovated: 2015
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Verified traveler reviews

Filter by traveler type
Very good

based on 2595 reviews
  • Cleanliness 7.7
  • Facilities 7.5
  • Location 6.8
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for money 7.6
  • Food/Dining 7.2
Sort by

Masood from Maldives
Family with young children
Stayed one night in March 2016
Water-park is wonderful!
Best Waterpark in Phuket. My kids loved!
Reviewed September 22, 2016

Lin from Netherlands
Family with young children
Stayed 3 nights in September 2016
Nice service and facilities
Enjoyed the stay, staff and managers very nice and helpful. Buggies are abit hard to get though to get around.
Reviewed September 21, 2016

ho from China
Stayed 2 nights in September 2016
Reviewed September 21, 2016

nabil from Oman
Family with young children
Penthouse Pool Suite 3-Bedroom
Stayed one night in September 2016
good for holiday and relax. enjoyed my stay
Reviewed September 18, 2016

Chan from Malaysia
Family with young children
Deluxe Family
Stayed 2 nights in September 2016
Nice but a bit noisy
Nice setting. Not so good value
Reviewed September 13, 2016

SIU from Hong Kong
Family with young children
Deluxe Suite 1-Bedroom
Stayed 3 nights in June 2016
GOOD GOOD GOOD.....................................................................
GOOD GOOD GOOD.....................................................................
Reviewed September 12, 2016

CHARLENE from Singapore
Family with young children
Stayed 3 nights in September 2016
Lousy buggy system
Our stay of 4days3nights was dampen by rain for 3days. To make things worse, the buggy has fixed timing and does not pick up guest from hotel room but only designated buggy stops. Having 3 young kids and an elder, we had to walk to the restaurant for our breakfast everyday as the buggy are always full and cannot accomodate the 6 of us. Having to wait for buggy at fixed timing resulted in lots of time lost. Each room provided with 1 umbrella is insufficient since I have 2adults2child in my room and 4 person to squeeze into 1 umbrella is only getting us wet somehow. Bad experience with the room as it was very sandy. You can see and feel sand on your feet and bathroom. Kettle has sand too. The breakfast provided by the hotel was supposed to change everyday but we get the same food for 4days. Splash jungle is not very clean with some having algae on the floor bed of the pool. Noy very fantastic no. of activity for small children.
Reviewed September 10, 2016

Nuttiya from Thailand
Family with young children
Deluxe Suite 1-Bedroom
Stayed one night in August 2016
Good for our holiday, good service and nice location.
Good for our holiday, good service and nice location.
Reviewed September 02, 2016

Man from China
Family with young children
Deluxe Pool Villa 3-Bedroom
Stayed 3 nights in August 2016
Nice and helpful staff
Reviewed September 01, 2016

Ong from Malaysia
Family with older children
Deluxe Pool Villa 3-Bedroom
Stayed 2 nights in August 2016
Bad service
Near Airport
Reviewed August 31, 2016


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