Very good 7.5
Based on 2629 reviews

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The space What's included Capacity Price per night Rooms

About Centara Grand West Sands Resort & Villas


Conveniently located in Phuket, Centara Grand West Sands Resort & Villas is a great base from which to explore this vibrant city. From here, guests can enjoy easy access to all that the lively city has to offer. For those of you who want to venture out, Splash Jungle Water Park, Phuket International Airport, Soi Dog foundation are just some of the attractions available to visitors.

Offering hotel guests superior services and a broad range of amenities, Centara Grand West Sands Resort & Villas is committed to ensuring that your stay is as comfortable as possible. For the comfort and convenience of guests, the hotel offers 24-hour room service, free Wi-Fi in all rooms, 24-hour security, shrine, convenience store.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide towels, slippers, separate living room, television LCD/plasma screen, private pool to please the most discerning guest. The hotel offers many unique recreational opportunities such as canoe, dart board, theme park, water park, watersports equipment rentals. Superb facilities and an excellent location make the Centara Grand West Sands Resort & Villas the perfect base from which to enjoy your stay in Phuket.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Bicycle rental
  • Car park
  • Rental car
  • Shuttle service
  • Taxi service

Fitness & recreation

  • Games room

Things to do, ways to relax

  • Canoeing
  • Dart board
  • Diving
  • Fishing
  • Fitness center
  • Garden
  • Karaoke
  • Massage(s)
  • Snorkeling
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket service
  • Tours
  • Water park
  • Watersport equipment rentals
  • Water sports (non-motorized)
  • Wind surfing

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Coffee/tea maker
  • Coffee shop
  • Convenience store
  • Kitchenette
  • Mini bar
  • Poolside bar
  • Refrigerator
  • Restaurant(s)
  • Room service [24-hour]

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Gift/souvenir shop
  • Infirmary
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shop(s)
  • Shrine
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Playground
  • Swimming pool [kids]
  • Theme park


  • Elevator
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Chinese [Mandarin]
  • Filipino
  • French
  • German
  • Greek
  • Indonesian
  • Russian
  • Spanish
  • Thai
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Splash Jungle is available at no additional charge for the entrance fee.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance to Airport: 15Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 5
Number of Restaurants: 5
Number of Rooms : 558
Reception Open Until: 12:00 AM
Room Voltage: 220
Time to Airport (Minutes): 15
Year Hotel Last Renovated: 2015
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Recent customer comments

Filter by traveler type
Very good

based on 2629 reviews
  • Cleanliness 7.7
  • Facilities 7.6
  • Location 6.8
  • Room comfort and quality 7.9
  • Service 7.9
  • Value for money 7.6
  • Food and dining 7.2
Sort by

Jose from Spain
Family with young children
Luxury Suite 2-Bedroom
Stayed 4 nights in September 2016
Very Good
Good family place. Huge hotel
Reviewed October 21, 2016

Jonathan from Canada
Family with young children
Deluxe Family Suite 2-Bedroom
Stayed 3 nights in October 2016
Perfect package for families
We had a fantastic stay. The room was quiet and comfortable. Big breakfasts served daily and the staff were absolutely fantastic! I would highly recommend this hotel to anybody wanting to enjoy trouble free fun with the kids.
Reviewed October 18, 2016

Christopher from United Kingdom
Family with young children
Deluxe Pool Villa 3-Bedroom
Stayed 2 nights in October 2016
Great pool villa
We had a great time even in the rain, the kids were in and out of the waterpark. The club lounge is nice, breakfast was tasty. My only negative was the wifi was very slow and not easy to connect. I shall stay again
Reviewed October 18, 2016

YIU from Hong Kong
Family with young children
Penthouse Pool Suite 3-Bedroom
Stayed 2 nights in October 2016
Good service
All the staff are nice and the place also beautiful
Reviewed October 16, 2016

Ryan from Canada
Family with young children
Deluxe Family Suite 2-Bedroom
Stayed 4 nights in October 2016
Beautiful beach but no swimming
We've stayed here twice now. The location is far from Patong nightlife but close to the airport so great for a quick holiday with kids. Rooms are large and well stocked. We couldn't drink all the water bottles they gave us! Breakfast buffet is large with something for everyone. Pool is clean. We loved the beach with clean fine sand. Only drawback was the surf was too big to swim and there are jellyfish. But the kids happily played in the sand and in the little river flow that feeds into the ocean. All the staff we dealt with were very friendly and kind. The water park next door is getting run down but the kids didn't notice.
Reviewed October 14, 2016

PHANARAT from Thailand
Family with young children
Deluxe Family Suite 2-Bedroom
Stayed 2 nights in October 2016
good facilities for family with children
Public relations board or map location to resort is not enough
Reviewed October 12, 2016

Daniel from Australia
Family with young children
Deluxe Family
Stayed 1 night in May 2016
A nice stop for Families.
Only stayed for one night as it was close to the Airport and convenient for an early morning flight. A nice hotel with excellent facilities. Loved the Waterpark!!
Reviewed October 05, 2016

philip from Thailand
Deluxe Suite 1-Bedroom
Stayed 2 nights in September 2016
Too spread out
We travelled to Phuket as members of a group taking two boys football teams to a tournament on the island. The football club had used this hotel before as the water park was a big attraction to the boys. We booked a deluxe one bedroom suite which was adequate but felt rather clinical. Due to problems with the door to the adjoining room we were relocated late in the evening and upgraded to a superior room to compensate for the inconvenience. This room was larger, better equipped and included a large bath with a jacuzzi. The restaurants are situated next to the beach - far away from the accommodation, which meant that we had a long walk to breakfast, or a long wait for one of the infrequent buggies. I can see the advantage of having a sea view at a restaurant, but the whole complex should have been planned better to save all the unnecessary walking. An umbrella was supplied in the room, but we still got soaked walking to have our breakfast, which was very poor quality. The bacon was just a congealed mass and mostly fat, the baked beans were watery, the cereals that I tried were soft and the sausages looked to be raw. We didn't eat any other meals at the hotel following the advice of other members of the group who said the food was generally awful. Several members of our group, myself included, sustained food poisoning and the only common denominator was the hotel breakfast. One boy was so ill that medics, who diagnosed food poisoning, had to be called to him at the airport and 3 boys were sick on the short flight back to Bangkok. Several boys missed attending school on the next day due to illness. If you want a hotel where children can be kept amused, then the water park, which is included in the price of accommodation, is ideal. The drink prices there are high, as you would expect but there is a reasonable restaurant just outside. There is, however, very little else within walking distance of the complex.
Reviewed October 04, 2016

rensheng from China
Deluxe Suite 1-Bedroom
Stayed 2 nights in June 2016
Sweat time
Reviewed September 27, 2016

Chris from United Kingdom
Family with young children
Deluxe Pool Villa 3-Bedroom
Stayed 3 nights in July 2016
Great place for family
Book the villas so you use the club facilities.
Reviewed September 26, 2016

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