8.2
Excellent
10.8% this month
/10
(11,654 reviews)See what guests said
See map
9.1

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Central Hatyai 30 m
Santisuk Market 130 m
Post Laserdisc 200 m
Corazon Pub & Restaurant 210 m
Thaksin Animal Hospital 220 m
Kim Yong Market 250 m
West Side Saloon 270 m
Nipatuthit Road 2 280 m
Cathay Tour 280 m
Dr Boon Chong Hospital 440 m
Nearby landmarks
Santisuk Market 130 m
Kim Yong Market 250 m
Our Lady of Lourdes Church 630 m
Wat Hat Yai Nai 1.82 km
Asean Night Bazaar Hatyai 1.91 km
Magic Eye 3D Museum 2.03 km
Hat Yai Municipal Park 2.7 km
Phra Maha Chedi Tripob Trimongkol 4.99 km
Namtok Ton Nga Chang 26.83 km
Centara Hotel Hat Yai

"It's near to everything and the rooms were clean and lovely."

Edwin - February 24, 2020

Superior Twin - Bathroom Centara Hotel Hat Yai
Lobby Centara Hotel Hat Yai
Lobby Centara Hotel Hat Yai
See all 48 photos
Removed from saved list
Free Wi-Fi

Centara Hotel Hat Yai

3 Sanehanusorn Road, Hat Yai Central, Hat Yai, Thailand, 90110 - See map
Property highlights
Check-in/out [private]
Hassle-free check in
Close to Santisuk Market
Within 130 m of property
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Fitness center
Swimming pool [outdoor]
  • 430 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Hat Yai

  • Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Hat Yai every 4 minutes on Agoda.com
Value for money7.9
Location rating9.1
Nearest airportHat Yai International Airport (HDY) - Thailand
Distance to airport11.5 km

Rooms available at Centara Hotel Hat Yai

Very good
Room comfort & quality
7.9
One Bedroom Apartment king bed
One Bedroom Apartment king bed
...
  • Room size: 66 m²/710 ft²
  • City view
  • 1 king bed
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Executive Suite King
Executive Suite King
...
  • Room size: 76 m²/818 ft²
  • City view
  • 1 king bed
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Superior King
Superior King
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
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Studio Apartment Large - King
Studio Apartment Large - King
...
  • Room size: 58 m²/624 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Deluxe Studio King
Deluxe Studio King
...
  • Room size: 50 m²/538 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Deluxe King
Deluxe King
...
  • Room size: 29 m²/312 ft²
  • City view
  • 1 king bed
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Deluxe Twin
Deluxe Twin
...
  • Room size: 29 m²/312 ft²
  • City view
  • 2 single beds
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Premium Deluxe Twin
Premium Deluxe Twin
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Premier Studio
Premier Studio
...
  • Room size: 58 m²/624 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Studio King
Deluxe Studio King
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Centara Hotel Hat Yai?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Centara Hotel Hat Yai?

Centara Hotel Hat Yai is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 400 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Centara Hotel Hat Yai also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Centara Hotel Hat Yai has a car park right on site for maximum convenience. Parking is free for guests.

Is breakfast offered at Centara Hotel Hat Yai?

Wake up to a great buffet breakfast at Centara Hotel Hat Yai. Adults can enjoy breakfast offered with an additional charge of 349 THB if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Centara Hotel Hat Yai?

Centara Hotel Hat Yai features 2 on-site restaurants for your dining convenience. You can pick and choose from a wide array of cuisines including Chinese and international. Dishes are served in a la carte during opening hours.

Can special events be hosted at Centara Hotel Hat Yai?

Both indoor and outdoor venues are available to choose for your special gathering.

Can business events be hosted at Centara Hotel Hat Yai?

On-site venues and convenient event services make Centara Hotel Hat Yai an ideal choice for hosting events such as conferences and meetings. The 4 venues can accommodate up to 300 people. An extensive range of facilities and services including projector or LED display and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Centara Hotel Hat Yai?

Centara Hotel Hat Yai does not permit smoking in any of its rooms, but allows smoking in designated areas.

Show more questions
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Explore the neighborhood

What people love about Centara Hotel Hat Yai

  • 8.0
    Very good
    Location

    "Good location all those usual activities over there"

    Ho

    |

    January 18, 2020

  • 8.8
    Excellent
    Location

    "There are many restaurants nearby."

    Muliadi

    |

    February 11, 2020

  • 10.0
    Exceptional
    Location

    "Great stay , good location"

    chia

    |

    March 17, 2020

Property ranking|Compared to 357 Hat Yai properties
See all rankings
Location score
9.1/10
Room size
41 sqm.
Room comfort score
7.9/10
Review score - United States
7.8/10
Better than
97
%
of Hat Yai properties
Bigger than
95
%
of Hat Yai properties
Better than
92
%
of Hat Yai properties
Better than
91
%
of Hat Yai properties
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Overall rating:
8.2
Excellent
11,654 reviews
Cleanliness
8.1
Facilities
8.0
Location
9.1
Read all reviews >
What travelers say they love:
Good location , nice hotel with friendly staffs and SPA.
Chen from Malaysia
Solo traveler
More about Centara Hotel Hat Yai

More about Centara Hotel Hat Yai

The Centara Hotel Hat Yai is in the heart of the city's commercial and shopping districts and within easy reach of the airport, connections to Bangkok, and the Malaysian border. With five meeting rooms able to accommodate up to 300 people, the Centara Hotel Hat Yai offers an ideal venue for business and social gatherings of every kind. The business center provides Internet access, fax/photocopying services, translation facilities, and secretarial services. The four restaurants and the bar at the Centara Hotel Hat Yai serve a variety of different cuisines. The 237 well-appointed guestrooms and suites offer a range of amenities to ensure a relaxing stay. Recreational facilities include a swimming pool, a fully equipped fitness center, a sauna, and traditional Thai massage treatments. For your reservation at the Centara Hotel Hat Yai, please select the dates of your stay and complete our secure online booking form.

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Most talked about facilities

Housekeeping
591 mentions
Breakfast
417 mentions
Food & Dining
293 mentions
Internet
139 mentions

What they offer

8.0
Very good
Bathroom

"Good improve toilet accessories use."

Mah

|

December 31, 2019

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

Food and dining

Breakfast options

American

Restaurants on site

Ginger
Cuisine:Asian, Chinese, Japanese
Menu:A-la-carte
Saneha Café
Cuisine:International, Thai
Menu:Buffet, A-la-carte
Skylight Lounge
Menu:Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

Show less

Some helpful facts

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Reviews of Centara Hotel Hat Yai from real guests

Overall rating
8.2
Excellent
From 11654 reviews
9.1Location
8.3Service
8.0Cleanliness
Agoda Reviews (11046)Booking.com Reviews (608)
Rating via Agoda8.2
/
10
Cleanliness8.1
Facilities8.0
Location9.1
Room comfort and quality7.9
Service8.3
Value for money7.9
High score for Hat Yai
Rating
9+ Exceptional (1714)
8-9 Excellent (1768)
7-8 Very Good (2180)
6-7 Good (810)
<6 Below Expectation (638)
Time of the year
Mar - May (1596)
Jun - Aug (1798)
Sep - Nov (1864)
Dec - Feb (1852)
Don't miss out!Users are booking a place in Hat Yai every 4 minutes on Agoda.com
All guests (11046)
All room types
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Show reviews that mention 

Showing 7110 verified guest comments
12345
10.0
Exceptional
Li from Malaysia
Solo traveler
Stayed 1 night in February 2014

nice food”

good price, location and room

vThe Centara Hotel Hat Yai, is in the heart of the city's commercial and shopping districts, within easy reach of the airport, connections to Bangkok, and the Malaysian border. With five meeting rooms able to accommodate up to 300 people, the Centara Hotel Hat Yai offers an ideal venue for business and social gatherings of every kind. The business center provides Internet access, fax/photocopying services, translation facilities, and secretarial services. The four restaurants and the bar at the Centara Hotel Hat Yai serve a variety of different cuisines. The 237 well-appointed guestrooms and suites offer a range of amenities to ensure a relaxing stay. Recreational facilities include a swimming pool, a fully equipped fitness center, a sauna, and traditional Thai massage treatments. For your reservation at the Centara Hotel Hat Yai, please select the dates of your stay and complete our secure online booking form.

Reviewed March 13, 2014

Dear Li Thank you for staying with us and for having shared your feedback via Agoda. All your comment has been noted. We look forward to have a pleasure of welcoming you back at Centara Hotel Hat Yai in the near future. Best regards, The Management Centara Hotel Hat Yai

Responded January 31, 2019
Centara Hotel Hat Yai
10.0
Exceptional
Li from Malaysia
Couple
Stayed 1 night in July 2013

Good”

superb location, simple breakfast ,good value

The Centara Hotel Hat Yai, is in the heart of the city's commercial and shopping districts, within easy reach of the airport, connections to Bangkok, and the Malaysian border. With five meeting rooms able to accommodate up to 300 people, the Centara Hotel Hat Yai offers an ideal venue for business and social gatherings of every kind. The business center provides Internet access, fax/photocopying services, translation facilities, and secretarial services. The four restaurants and the bar at the Centara Hotel Hat Yai serve a variety of different cuisines. The 237 well-appointed guestrooms and suites offer a range of amenities to ensure a relaxing stay. Recreational facilities include a swimming pool, a fully equipped fitness center, a sauna, and traditional Thai massage treatments. For your reservation at the Centara Hotel Hat Yai。

Reviewed July 22, 2013

Dear Li Thank you for staying with us and for having shared your feedback via Agoda. All your comment has been noted. We look forward to have a pleasure of welcoming you back at Centara Hotel Hat Yai in the near future. Best regards, The Management Centara Hotel Hat Yai

Responded April 23, 2019
Centara Hotel Hat Yai
9.0
Exceptional
BEE from Malaysia
Business traveler
Stayed 4 nights in March 2013

good location for this hotel shopping or business”

this hotel good for location, shopping and dinning.

The room of this hotel is clean.The staff also friendly to service us.Night time at the lobby got a band is a nice band and place to enjoy our time.Next and infront of this hotel got two big shopping mall.24 hour Mc'donald is just beside this hotel.Go shopping need look no further as Thailand’s leading Central Department Store is right on the premises. Nearby is the Gimyong market and Santisuk Market renowned for its wide variety of electrical goods as well as street stalls selling an abundance of fruits and other products at attractive prices. Centara Hotel Hat Yai is also a local landmark and a preferred venue for corporate events in addition to offering comfortable accommodation for leisure and business travellers as it is located 20 minutes from Hat Yai International Airport.

Reviewed March 23, 2013

Dear Bee Thank you for staying with us and for having shared your feedback via Agoda. All your comment has been noted. We look forward to have a pleasure of welcoming you back at Centara Hotel Hat Yai in the near future. Best regards, The Management Centara Hotel Hat Yai

Responded May 14, 2019
Centara Hotel Hat Yai
9.6
Exceptional
ZAIDA from Malaysia
Family with teens
Stayed 2 nights in January 2019

Relax and chill at Centara”

Centara is strategically located in the heart of Hat Yai. Other than visiting other parts of hat Yai, it would be a waste if you did not spend some time at Centara to enjoy its facilities. I took a swim at the swimming pool located at the 7th floor at midday and the pool was cool as it is shaded by the tall building. The place was scarce, too and I enjoyed a great swim. At the farend of the pool, there is a spa that you relax in and next to it, is the gym. I had my morning coffee at the Cappucino Corner, situated on the 1st Floor of Centara, The hot cafe latte is beautifully presented with a cookie in an elevated saucer on a wooden plate. Other than that, food can be enjoyed at the Ginger Restayrant or simply chill and relax at the Skylight Lounge. The room with two single beds is clean and modern. I love it that it has a big window overlooking the Hat Yai landscape. The bathroom has all the necessary soaps and body lotion and you could also request for slippers and toothbrush.

Reviewed January 23, 2019

Dear Zaida Thank you for staying with us and for having shared your feedback via Agoda. All your comment has been noted. We look forward to have a pleasure of welcoming you back at Centara Hotel Hat Yai in the near future. Best regards, The Management Centara Hotel Hat Yai

Responded January 23, 2019
Centara Hotel Hat Yai
9.6
Exceptional
Mohammad from Malaysia
Solo traveler
Stayed 2 nights in February 2016

Penginapan Pertama Di Hat Yai”

From what I can conclude that, I have a full satisfaction while staying at this Hotel Centara Hat Yai. Upon arrival to the hotel, I've been greeted and treated in a respectful manner where all the staffs are friendly and very informative whenever I asked several question about the Hotel surroundings and the place of interests. Location is strategically located in the heart of Hat Yai where food stalls and few shopping malls are located with the walking distance. Cleanliness were good and I'm very satisfy with it. Generally, I will come back to this hotel if I'm back to Hat Yai and will strongly recommend this hotel to fellow friends in Malaysia if they do have plan visiting Hat Yai. Overall, worth every cents. Cheers...!!!!

Reviewed March 03, 2016

Dear Mohammad hank you for staying with us and for having shared your feedback via Agoda. I'm delighted to see that you happy with your recent stay with us. All your comment have been noted. We look forward to have a pleasure of welcoming you back at Centara Hotel Hat Yai in the near future. Best regards, The Management Centara Hotel Hat Yai

Responded February 10, 2018
Centara Hotel Hat Yai
9.3
Exceptional
Stuart from Australia
Couple
Stayed 3 nights in April 2013

Good choice for central Hat Yai”

Great service, good pool, clean and comfortable room

Spent 3 nights in Hat Yai as we needed to leave and re-enter Malaysia for our visa's. We were looking for a place with a gym, pool and nice rooms. There didn't seem to be many other great options for Hat Yai and Centara seemed to be the best hotel in town... we weren't disappointed. Sure, the entrance is a bit strange... but once you are up the elevators to the 6th floor (floors 1-5 are a shopping mall) the lobby is nice and welcoming. Service was amazingly friendly and efficient. We arrived a little before check-in time and were given a room straight away. Room was average size (premium delux) with a nice comfortable bed, choice of pillows and a nice bathroom and shower. Gym equipment was a little dated and the Xtrainer was out of commission, but I did with what was avaialble and the pool was great afterwards. There is a Sauna available for free as well. Towels and lockers available too. As we booked a Premium Deluxe room, we were able to have free drinks at the lounge near the foyer from 5pm every evening. Snacks were limited, but the beer was free. Breakfast buffet was ok, a good range of choices... but just average. There are 2 different restaurants, most nights with different buffet. Again, good value but average food.

Reviewed April 25, 2013

Dear Stuart Thank you for staying with us and for having shared your feedback via Agoda. All your comment has been noted. We look forward to have a pleasure of welcoming you back at Centara Hotel Hat Yai in the near future. Best regards, The Management Centara Hotel Hat Yai

Responded May 10, 2019
Centara Hotel Hat Yai
10.0
Exceptional
Audrey from Singapore
Family with young children
Stayed 1 night in August 2014

Nothing but the best! ”

1-Staffs. 2 -Service. 3-Food. 4 -Cleanliness. 5 -Cosy & comfortable. 6 - They take note of special request seriously even if it's just a extra pillow. Thank you so much! !

My stay at Centara was awesome! It's my second time actually. Your hotel is my mom's favourite because of the cosy feeling your hotel gives and also my son's favourite because of his personal pool (bathtub) in the room. And all your staffs, from front desk to bell boy, they are always with a ready sincere smile on their face which brightens up my day. Even the prata station person, be it my previous trip or this, they too,smile at you sincerely at whatever request you have.. Even my boy could be quite a loud speaker at times when he got excited but non of your staffs made me and my mom feel embarrassed or out of place but still as welcome which I sincerely appreciate from the bottom of my heart. I am actually planning for another much longer trip,from Oct 30th to Nov 4th 2014 specially for my whole family this time instead of always my super short business trip. This time round will be 2 rooms instead because I intend to bring my whole family along to experience your lovely hotel but after I have booked my flight tickets, then I realised that your room rates is sky high.. So I've got no choice but to look elsewhere.. My mom also insisted my dad and her friends to stay at Centara Maldives during her short vacation last week! She fell in love with your hotel because I always bring her and my boy along for my really tight and short business trip in Hat Yai which they don't really have the opportunity to really enjoy your hotel much.. I sincerely thank you all for your sincerity and thoughtfulness during my short stay there. Looking forward to my next visit to be able to enjoy myself with my family. Have a great day! Best Regards, Audrey Woodworth

Reviewed August 23, 2014

Dear Audrey Thank you for staying with us and for having shared your feedback via Agoda. All your comment has been noted. We look forward to have a pleasure of welcoming you back at Centara Hotel Hat Yai in the near future. Best regards, The Management Centara Hotel Hat Yai

Responded November 24, 2018
Centara Hotel Hat Yai
8.4
Excellent
Ahmed from Singapore
Group
Stayed 2 nights in May 2018

Central location - accessible ”

Centara was convenient for us. It was a good stay for 3d2n with my family. Complimentary parking at the basement for hotel guests. Clean rooms. Efficient service by the hotel staff. Good spread of halal breakfast buffet (local and American breakfast) Location- central! Lee gardens plaza, Odean, halal restaurants (street food, Hamid restaurant, Salma restaurant) all within walking distance. Night market as well as Kim Yong market was walking distance too. Central supermarket was convenient to grab snacks and other necessities. Service- Housekeeping was fast. Counter staff was polite (1 of the many things I love about Thailand). Check in and check out was fast. Bellboys and service staff was prompt to give assistance, without being asked. There’s also a tunnel market at the hotel entrance. Can get a quick fix of roti with Thai tea and fried bananas/fritters. Even though this is my first stay at Centara, being that it’s my first trip to Hat Yai too, it’ll be my go to hotel whenever I’m in Hat Yai. Highly recommended!

Reviewed May 11, 2018

Dear Ahmed Thank you for staying with us and for having shared your feedback via Agoda. All your comment has been noted. We look forward to have a pleasure of welcoming you back at Centara Hotel Hat Yai in the near future. Best regards, The Management Centara Hotel Hat Yai

Responded May 15, 2018
Centara Hotel Hat Yai
10.0
Exceptional
KONG from Malaysia
Family with young children
Stayed 1 night in November 2012

Strategic location ”

Clean room and friendly staff

It's a wonderful stay at Centara Hotel Hat Yai. The staff is so friendly and always greet 'Sawadee'. The room is clean and well design. Comfortable and relaxing environment in the hotel. It's convenience too to places of shopping and marketing. Highly recommended to tourist as well as business traveler. The buffet is fantastic and not forget the welcome complimentary drink serve. Looking forward to stay at Centara Hotel whether in Hat Yai or elsewhere. Sawadee.

Reviewed November 22, 2012

Dear Kong Thank you for staying with us and for having shared your feedback via Agoda. All your comment has been noted. We look forward to have a pleasure of welcoming you back at Centara Hotel Hat Yai in the near future. Best regards, The Management Centara Hotel Hat Yai

Responded May 23, 2019
Centara Hotel Hat Yai
9.2
Exceptional
Irene from Malaysia
Couple
Superior Room - Room Only
Stayed 2 nights in June 2019

Perfect location!”

Pros : Fantastic location. Pretty much accessible to everything you need from shopping, massage, food, morning market (less than 5 mins walk), 24 hrs convenience stores Room is simple and clean. Water pressure for shower is strong and air-con is nice and cold. Cons : You need to change 2 different lifts as the lobby is on level 6 and you need to switch to a different lift to access to your room. There are only 2 lifts available to rooms so sometimes you might have to wait for a bit especially during check-in / check-out time or breakfast time The water from the shower tend to wet the toilet floor near the basin area as there is no shower curtain and the glass panel is not wide enough to stop the water from splashing out. This will cause your whole toilet floor to be wet after each shower. Overall, I enjoyed my 2 nights stay with Centara Hotel Hat Yai and will go back again.

Reviewed June 21, 2019

Dear Irene Thank you for staying with us and for having shared your feedback via Agoda. All your comment has been noted. We look forward to have a pleasure of welcoming you back at Centara Hotel Hat Yai in the near future. Best regards, The Management Centara Hotel Hat Yai

Responded June 21, 2019
Centara Hotel Hat Yai
9.0
Exceptional
Boon from Singapore
Business traveler
Stayed 2 nights in June 2013

Central location, Big Room at Good Price”

Big Room, Central Location, Affordable Price

The stay was in general good. The hotel is in a central location with access to shopping centers, night market and street foods. Travel to and from Hat Yai airport is straight forward. The room stayed is big 76 meter square but at good price. Complimentary water and fruits were available in the room. The shortfall of the room were the water temperature of the shower - you need to turn on the tap and let the tap flow for two to five minutes before you get the hot water. As I was staying at a corner room on 17 floor, wireless internet coverage was poor when I worked at the work desk inside the bed room. I had to go to the living room where the coverage is much better and the speed much faster. I notice the wireless access point was position at the middle of the floor near the lifts - as a result, the wireless signal does not get propagated to the bed room of the corner room unit. So it would be good that the hotel improve this and the hot water tap for good guest experiences. Breakfast was satisfactory with a combination of Thai style and Malaysia style. The Malaysia style were greatly influenced by Hat Yai's proximity to Malaysia. The Roti Prata is crispy and delicious and the soya milk perfect. Only short fall was as a single business traveller, for the hotel breakfast restaurant, my seat and table get occupied by other people (mainly leisure travellers) when you went out to get more serving of food. In terms of other dining, the Ginger Restaurant, which serves Japanese (plus international) Buffet was really value for money and the food and spread were excellent.

Reviewed June 30, 2013

Dear Boon Thank you for staying with us and for having shared your feedback via Agoda. All your comment has been noted. We look forward to have a pleasure of welcoming you back at Centara Hotel Hat Yai in the near future. Best regards, The Management Centara Hotel Hat Yai

Responded April 25, 2019
Centara Hotel Hat Yai
10.0
Exceptional
angeline from Singapore
Couple
Stayed 2 nights in December 2012

Big and spacious room”

Clean and neat

Previously stayed in centara in other part of Thailand,honestly this may not be one of the best one among all of centare group hotels.But I will say this is the best out of the best in Hat Yai. Booked a total of 8 rooms for a group of 21 people. Personally stayed in a superior room with bath tub.Funny thing is they have bath tub in superior room but not in deluxe room. Overall is big and clean,the king size bed is actually form by 2 single bed combining into 1 big bed. No tea bags or coffee powder in superior room,only in deluxe room. Toilet is decent,but lights abit dim. Shower wise not really very ideal,take a long time for the water to heat up,temperature will suddenly be high and low while u were showering. But overall we are very satisfied with this hotel.Downstair its Lee Plaza and Mcdonalds.Beside is Central the shopping mall. who ever looking for super market,try going up to Central level 5. Most importantly its clean.Went to see other hotels around our ar4ea,not really very ideal. Thumbsup!!

Reviewed December 09, 2012

Dear Angeline Thank you for staying with us and for having shared your feedback via Agoda. All your comment has been noted. We look forward to have a pleasure of welcoming you back at Centara Hotel Hat Yai in the near future. Best regards, The Management Centara Hotel Hat Yai

Responded May 22, 2019
Centara Hotel Hat Yai
10.0
Exceptional
Shin from Malaysia
Couple
Stayed 2 nights in November 2012

Lovely hotel and service with a smile”

Excellent location

We had a total of 3 nights stay at Centara Hat Yai and they were lovely. Welcome drinks were served when we arrived and check-in. The lobby itself is at 6th floor but no worries, that doesn't really create any inconvenient. There is a lift at the lobby can bring you to the 5th floor of Central Departmental store, and there is where the Top supermarket is, which make it very convenient to grab snack etc. The room TV has variety channels, although many are Thai dubbed. We had breakfast and lunch @ Saneha Cafe, the food was great. My bf got a piece of raw chicken piece in his meal and the dish was replaced after we told the staff. All the staff are very lovely, they greet and smile whenever we see them. However there was a misunderstanding regards to the hotel promotion flyer. It mentioned 'food & drinks' but does not stated whether it is only for dine in or room service. Hope that the hotel can be more specific in their handbills and flyers. Overall, it is a hotel worth visiting.

Reviewed December 30, 2012

Dear Shin Thank you for staying with us and for having shared your feedback via Agoda. All your comment has been noted. We look forward to have a pleasure of welcoming you back at Centara Hotel Hat Yai in the near future. Best regards, The Management Centara Hotel Hat Yai

Responded May 18, 2019
Centara Hotel Hat Yai
10.0
Exceptional
Norwati from Singapore
Family with teens
Stayed 2 nights in August 2017

Totally recommend! ”

I just cannot get enough of how perfect this hotel is. We were welcomed with a complimentary drink while checking in. The room is spacious even with extra bed in it (we requested for it). Hotel location is convenient. Located right across of Lee Garden Plaza and the night market. Shuttle bus is also provided for anyone who wished to go to central festival mall and asean night market (walking distance). One of the cleanest hotel I've stayed in Hat Yai. All of the staff are friendly and attentive during my 2 nights of stay there. Swimming pool, sauna and gym are also available. Downside is the swimming pool ladder is quite slippery and hard to climb on. Had to climb from the sides of the pool. Overall I really am in love with this hotel. Will most likely stay here again for my future Hat Yai trip.

Reviewed August 16, 2017

Dear Norwati Thank you for staying with us and for having shared your review via Agoda.com. Referring to the rating scores, I'm delighted to see that overall you received satisfactory stay. We look forward for a pleasure of welcoming you back at Centara Hotel Hat Yai again in the near future. Best regards, The Managements Centara Hotel Hat Yai

Responded August 19, 2017
Centara Hotel Hat Yai
8.3
Excellent
SIN from Malaysia
Group
Stayed 1 night in July 2013

great location with friendly staff”

friendly staff, superb location and large bed

I've been to Hat Yai for numerous times, and this was the fourth time I stayed in Centara Hotel. No doubt it is the best hotel in the city. The hotel is located strategically in the city, just next to Central Departmental Store, walking distance within 2 minutes to the 3 main shopping mall in Hat Yai (Central, Odean and Lee Garden Plaza) You can easily get the "tut-tut" right in front of the hotel if you want to go somewhere further, e.g. Kim Yong Market. Nice restaurants that serve great Thai cuisine can be found around the hotel as well. Not to forget about the massage center, just walk in to any of them and you can pamper yourself with great massage with reasonable price. I will be definitely be staying in this hotel again for my next trip in Hat Yai.

Reviewed July 30, 2013

Dear SIN Thank you for staying with us and for having shared your feedback via Agoda. All your comment has been noted. We look forward to have a pleasure of welcoming you back at Centara Hotel Hat Yai in the near future. Best regards, The Management Centara Hotel Hat Yai

Responded April 19, 2019
Centara Hotel Hat Yai
9.0
Exceptional
SEE from Malaysia
Family with teens
Stayed 1 night in January 2014

My top one or two hotel in the whole of Hat Yai”

Good room rates, friendly staff and nice location

The highest rank hotels in Hat Yai is 4 stars and Centara is rated at 3.5 stars. This is my family's second trip to Hat Yai and on both occasion we stayed at the same hotel as the service is great, overall cleanliness is high, staff is polite, room rates are surprisingly affordable and the best thing is one of the receptionist even recognised us from our last year trip there. How amazing. We love everything about this hotel except the wifi signal strength in the room is weak. Please do something about it as wifi in the room is our No 1 top priority. Thank you.

Reviewed February 09, 2014

Dear SEE Thank you for staying with us and for having shared your feedback via Agoda. All your comment has been noted. We look forward to have a pleasure of welcoming you back at Centara Hotel Hat Yai in the near future. Best regards, The Management Centara Hotel Hat Yai

Responded February 14, 2019
Centara Hotel Hat Yai
9.7
Exceptional
Noparat from Thailand
Solo traveler
Stayed 1 night in February 2011

Great place to stay ”

Best location, good welcoming reception, very comfortable room

On the 21st of this month, the day after I've returned from my trip to Hat Yai, I've already made comment in the column provided under the "Novotel Centara Hatyai". Just to repeat the compliments, I am very pleased with my stay at Novotel Centara Hatyai so much. The reception is warm and pleasant. The room is excellent and comfortable. I was on the 18th floor which is the top floor of the hotel. More than 10 years ago, my wife and I also stay at this hotel under the name of Sukontara and also under the Central management. Novotel is able to retain the high standard of the place well.

Reviewed February 22, 2011

Dear Noparat Thank you for staying with us and for having shared your feedback via Agoda. All your comment has been noted. We look forward to have a pleasure of welcoming you back at Centara Hotel Hat Yai in the near future. Best regards, The Management Centara Hotel Hat Yai

Responded July 06, 2019
Centara Hotel Hat Yai
10.0
Exceptional
Panit from Thailand
Family with young children
Stayed 3 nights in May 2014

Great hotel in a great location”

Breakfast, Location, room

This is my first visit to Hat Yai in 20 years and I made a good choice to stay at Centara Hat Yai. The breakfast buffet was excellent with lots of local southern cuisine flavours such as the roti station with choice of curries. Centara is located within walking distance to markets and very nice restaurants. Room was clean with good amenities. I can highly reccomend this hotel for a stay in Hay Yai

Reviewed May 17, 2014

Dear Panit All your comment has been noted. We look forward to have a pleasure of welcoming you back at Centara Hotel Hat Yai in the near future. Best regards, The Management Centara Hotel Hat Yai

Responded December 20, 2018
Centara Hotel Hat Yai
9.6
Exceptional
Jia from Singapore
Group
Stayed 1 night in September 2017

Wonderful location with a comfortable room”

I stayed twice at Centara Hat Yai, and it is very well-located with Central Mall, Lee Garden Mall and Odeon Towers all within walking distance. The wifi is strong and the room is big. The caveat is that the hotel is a bit old, and there are not many TV channels. Otherwise, we are happy with what we get with $50SGD per night. The spa at Centara Hotel is also really superb, unfortunately you have to make advance reservations or it will be fully booked. We didnt manage to do the spa on our 2nd visit, but we had it on our 1st.

Reviewed September 21, 2017

Dear Jia Thank you for staying with us and for having shared your review via Agoda.com. Referring to the rating scores,We look forward for a pleasure of welcoming you back at Centara Hotel Hat Yai again in the near future. Best regards, The Managements Centara Hotel Hat Yai

Responded September 26, 2017
Centara Hotel Hat Yai
9.7
Exceptional
jeff from Australia
Couple
Stayed 1 night in August 2013

an enjoyable detour from main trip”

availability, breakfast, staff

our itineraery did not include a stay at Hat Yai. Train schedules were interupted so we chose to fly from Hat Yai to Bankok, consequently we needed accomodation. We loved our time in Hat Yai, in fact we would have extended our stay if we could. The hotel was small but lovely. The staff were limited in English but extremely gracious and friendly and we really enjoyed our breakfast. If you like Thai silk, buy it here in Hat Yai. I waited to buy in Bangkok, only to learn that there are 2 places where Thai silk is made. One is Hat Yai the other is Chang Mai.

Reviewed September 09, 2013

Dear Jeff Thank you for staying with us and for having shared your feedback via Agoda. All your comment has been noted. We look forward to have a pleasure of welcoming you back at Centara Hotel Hat Yai in the near future. Best regards, The Management Centara Hotel Hat Yai

Responded April 05, 2019
Centara Hotel Hat Yai
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