Centara Hotel Hat Yai
Centara Hotel Hat Yai
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"Excellent location and great service from staff."

Hwah R.

|

May 6, 2018

Superior - Bed Centara Hotel Hat Yai
Superior - Bed
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Lobby Centara Hotel Hat Yai
Lobby
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Lobby Centara Hotel Hat Yai
Lobby
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Fitness center Centara Hotel Hat Yai
Fitness center
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See map Centara Hotel Hat Yai
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Exceptional
Location
9.1
See all 41 photos Centara Hotel Hat Yai
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Centara Hotel Hat Yai

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 8130 reviewsSee what guests said
8.1
/
10
Excellent service
8.1
Recommended by 93% of guests
Value for money7.7
Location rating9.1
Nearest airportHat Yai International Airport (HDY)
Distance to airport11.7 km
93%

would recommend to a friend

Agoda Preferred Property

2016

Gold Circle Award Winner

  • 450 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Hat Yai

Room choices
7.9
Very good
Room comfort & quality
This property is in high demand!Booked 55 times in the last 24 hours | 30 travelers are looking at this property right now
Executive Suite
Executive Suite
...
  • Room size: 76 m²/818 ft²
  • City view
  • 1 king bed
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One Bedroom Apartment
One Bedroom Apartment
...
  • Room size: 66 m²/710 ft²
  • City view
  • 1 king bed
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Studio Apartment Small Room
Studio Apartment Small Room
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed or 2 single beds
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Studio Apartment Medium Room
Studio Apartment Medium Room
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
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Studio Apartment Large Room
Studio Apartment Large Room
...
  • Room size: 58 m²/624 ft²
  • City view
  • 1 king bed
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Double Or Twin Standard
Double Or Twin Standard
...
  • Room size: 35 m²/377 ft²
  • Shower and bathtub
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Deluxe
Deluxe
...
  • Room size: 29 m²/312 ft²
  • City view
  • 1 king bed or 2 single beds
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Superior
Superior
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed or 2 single beds
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Premium Deluxe
Premium Deluxe
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed or 2 single beds
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Basic
Basic
...
  • Shower and bathtub
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What people love about the property

  • "Lounge was comfortable + good music + big screen tv."

    Mohamed Z.

    |

    January 18, 2018

  • "Staff were friendly and polite."

    Li L.

    |

    December 12, 2017

  • "Spacious room and comfortable bed."

    Kok S.

    |

    December 11, 2017

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More about Centara Hotel Hat Yai

More about Centara Hotel Hat Yai

"Nice clean friendly .perfect location"

SELVARAJU

|

February 20, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Convenient and hotel staff was good"

IRENE

|

March 12, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (8130)Booking.com Reviews (719)
8.1
/
10
Cleanliness8.0
Facilities8.0
Location9.1
Room comfort and quality7.9
Service8.1
Value for money7.7
Provided by verified guests of Agoda
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All guests (8130)
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Showing 6209 verified guest comments
12345
8.4
Excellent
Cheng from Singapore
Solo traveler
Superior
Stayed 2 nights in November 2018
Good”
Overall - Good. Happy Stayed. Big & clean room. Breakfast -Good. Street Foods / Kim Yong market, all nearby.
Reviewed November 13, 2018
8.8
Excellent
lidya from Indonesia
Family with young children
Superior
Stayed 2 nights in November 2018
Pleasant stay”
Staff are friendly and accommodative, reach quite early at 7.30am on a Saturday. requested for early check-in and got the room about 10am which is to accommodate my 2 sleepy kids. rooms were clean and location is superb.
Reviewed November 13, 2018
5.2
Chan from Malaysia
Solo traveler
Deluxe
Stayed 4 nights in November 2018
inconvenient access and bad service for lost service!!!!!”
i stayed 9th - 13th Nov, after check out i found out my phone cable and charger was left in the room, i contacted hotel after i landed in KLIA airport but unfortunately the front desk said they cannot find my belonging!! i am very upset and wont stay this hotel again. We have to take 2 times lift only only can reach the hotel room, very inconvenient, lobby to 6th floor then take another lift from level 6 to hotel rooms.
Reviewed November 13, 2018
Dear Chan Thank you for your feedback, we apologize that some aspects were not met your expectation. Regarding your belonging we seriously to find all of area in your room also at our laundry (in case your belonging was hide in our bed sheet) , we have been searching around the area that your belonging may fallen down, unfortunately there was no item found. We are sorry for this unfortunate incident happened on your recent stay, we will let you know if the item may found on later stage. Despite this unfortunate incident we hope to having you back at Centara Hotel Hat Yai on your future trip to Hat Yai. Yours sincerely, Management Team
Responded November 13, 2018
Centara Hotel Hat Yai
10.0
Exceptional
Weng from Malaysia
Family with young children
Superior
Stayed 1 night in November 2018
No Regrets ”
Nice hotel with good service and cleanliness. Convenient location and hotel furniture looks good. This hotel provide baby cot for free as well. Thanks
Reviewed November 12, 2018
Dear Weng Thank you for staying with us and for having shared your feedback via Agoda. All your comment has been noted. We look forward to have a pleasure of welcoming you back at Centara Hotel Hat Yai in the near future. Best regards, The Management Centara Hotel Hat Y
Responded November 13, 2018
Centara Hotel Hat Yai
8.4
Excellent
RUFUS from Singapore
Group
Superior
Stayed 2 nights in November 2018
Excellent location”
Great location and very friendly staffs...should include a prominent sign board at ground floor lift lobby notifying all to take lift to 6th floor hotel lobby for registration. Anyway after touring Hat Yai for few days, we find the street food around the hotel the best!
Reviewed November 12, 2018
Dear RUFUS Thank you for staying with us and for having shared your feedback via Agoda. All your comment has been noted. We look forward to have a pleasure of welcoming you back at Centara Hotel Hat Yai in the near future. Best regards, The Management Centara Hotel Hat Y
Responded November 13, 2018
Centara Hotel Hat Yai
9.6
Exceptional
Jamie from Singapore
Group
Premium Deluxe
Stayed 2 nights in November 2018
not bad service and location is good”
overall good and satisfied. will stay again
Reviewed November 12, 2018
Dear Jamie Thank you for staying with us and for having shared your feedback via Agoda. All your comment has been noted. We look forward to have a pleasure of welcoming you back at Centara Hotel Hat Yai in the near future. Best regards, The Management Centara Hotel Hat Y
Responded November 13, 2018
Centara Hotel Hat Yai
9.6
Exceptional
Jamie from Singapore
Family with teens
Superior
Stayed 2 nights in November 2018
good location and services”
will consider to stay this hotel again as it is so convenience and staff friendly and helpful
Reviewed November 12, 2018
Dear Jamie Thank you for staying with us and for having shared your feedback via Agoda. All your comment has been noted. We look forward to have a pleasure of welcoming you back at Centara Hotel Hat Yai in the near future. Best regards, The Management Centara Hotel Hat Y
Responded November 13, 2018
Centara Hotel Hat Yai
9.6
Exceptional
Jamie from Singapore
Group
Superior
Stayed 2 nights in November 2018
very good location and friendly staff”
Convenience for night market, street food, shopping etc. we already planning for our enct trip and stay this hotel again.
Reviewed November 12, 2018
Dear Jamie Thank you for staying with us and for having shared your feedback via Agoda. All your comment has been noted. We look forward to have a pleasure of welcoming you back at Centara Hotel Hat Yai in the near future. Best regards, The Management Centara Hotel Hat Y
Responded November 13, 2018
Centara Hotel Hat Yai
10.0
Exceptional
Mei from Malaysia
Couple
Deluxe
Stayed 1 night in November 2018
staff service is good”
the location is excellent. easy to get tuktuk or call grab. staff service is 100 marks, very polite and always attentive to your questions. nearby a lot food stalls and there are several 7-eleven in walking distance. Room is very cozy and spacious. Will definitely be my primary choice if i travel to hat yai again.
Reviewed November 11, 2018
Dear Mei Thank you for staying with us and for having shared your feedback via Agoda. All your comment has been noted. We look forward to have a pleasure of welcoming you back at Centara Hotel Hat Yai in the near future. Best regards, The Management Centara Hotel Hat Y
Responded November 13, 2018
Centara Hotel Hat Yai
4.4
Jimmy
Solo traveler
Premium Deluxe
Stayed 2 nights in November 2018
Not worth it”
Located at city center, good location. Room a bit old. Only 1 power point in the room..... Air-con not cold, after complain and service the air-con become better but very noisy...... Water has a smell. TV old & small. Not much choice of channel some more auto off let me feel like have ghost in the room. Disappointed what i pay.....
Reviewed November 11, 2018
Dear Jimmy Thank you for your feedback, I'm sorry to read that overall a room was not met your expectations. We have been maintaining a room as appropriately. However, if something about design , the process may take sometime to redesign and having it renovated, We hope to have an opportunity of welcoming you back at Centara Hotel Hat Yai. So that we can demonstrate improvements. Warm regards, Management Team
Responded November 13, 2018
Centara Hotel Hat Yai
7.2
Very good
Chong from Malaysia
Family with teens
Superior
Stayed 2 nights in October 2018
staff helpful”
this is not the first time I stay in this hotel re-stay this hotel because in the good location and because of the all helpful and friendly staffs thank you
Reviewed November 08, 2018
Dear Chong Thank you for staying with us and for having shared your feedback via Agoda. All your comment has been noted. We look forward to have a pleasure of welcoming you back at Centara Hotel Hat Yai in the near future. Best regards, The Management Centara Hotel Hat Yai
Responded November 09, 2018
Centara Hotel Hat Yai
10.0
Exceptional
MUHD from Malaysia
Business traveler
Deluxe
Stayed 1 night in November 2018
Strategic location in the middle of town”
The hotel is located in the middle of town. Easy access for halal food and shopping mall.
Reviewed November 08, 2018
Dear MUHD Thank you for staying with us and for having shared your feedback via Agoda. All your comment has been noted. We look forward to have a pleasure of welcoming you back at Centara Hotel Hat Yai in the near future. Best regards, The Management Centara Hotel Hat Yai
Responded November 08, 2018
Centara Hotel Hat Yai
8.0
Excellent
Dennis from Malaysia
Family with young children
Deluxe
Stayed 1 night in December 2017
Very good”
Excellent location.
Reviewed November 07, 2018
Dear Dennis Thank you for staying with us and for having shared your feedback via Agoda. All your comment has been noted. We look forward to have a pleasure of welcoming you back at Centara Hotel Hat Yai in the near future. Best regards, The Management Centara Hotel Hat Yai
Responded November 08, 2018
Centara Hotel Hat Yai
6.4
Good
Chin from Malaysia
Couple
Superior
Stayed 2 nights in September 2018
great location with so so value for money”
Cons - unfriendly staff, when mention my room missing slipper. She like teach me a lesson that the slipper need to request with very bad attitude. - Room so so and a bit old Pros - facilities is good especially gym room - great location
Reviewed November 07, 2018
Dear Chin Please accept my apologies for an inconvenience caused occur during your stayed. I have addressed this issue seriously with concerned staffs and proper instructions had been given for immediate improvement according to our standard. We hope to have an opportunity of welcoming you back at Centara Hotel Hat Yai. So that we can demonstrate improvements. Best regards. The Managements
Responded November 08, 2018
Centara Hotel Hat Yai
9.2
Exceptional
TEO from Singapore
Group
Superior
Stayed 4 nights in November 2018
Strategic location in the heart of tourist attractions and easy to find food around. ”
I first time stay in this hotel in Hatyai...Good location...Good Service. Room is comfortable and clean... The staff is very friendly and polite... OVERALL IS VERY GOOD...My favorite hotel when travel to Hatyai.
Reviewed November 07, 2018
Dear TEO Thank you for staying with us and for having shared your feedback via Agoda. All your comment has been noted. We look forward to have a pleasure of welcoming you back at Centara Hotel Hat Yai in the near future. Best regards, The Management Centara Hotel Hat Yai
Responded November 07, 2018
Centara Hotel Hat Yai
8.0
Excellent
Tay from Malaysia
Family with teens
Deluxe
Stayed 2 nights in November 2018
Great ”
Need to prepare umbrella in the room during raining season.
Reviewed November 06, 2018
Dear Tay Thank you for staying with us and for having shared your feedback via Agoda. All your comment has been noted. We look forward to have a pleasure of welcoming you back at Centara Hotel Hat Yai in the near future. Best regards, The Management Centara Hotel Hat Yai
Responded November 07, 2018
Centara Hotel Hat Yai
8.0
Excellent
HASLIZA from Malaysia
Family with teens
Premium Deluxe
Stayed 2 nights in November 2018
Strategic location in the heart of tourist attractions. Easy to find halal foods around.”
There are only 2 halal nearest restaurant. Always pack with muslim tourist. Thai muslims shd open another few halal rest around that area.
Reviewed November 06, 2018
Dear HASLIZA Thank you for staying with us and for having shared your feedback via Agoda. All your comment has been noted. We look forward to have a pleasure of welcoming you back at Centara Hotel Hat Yai in the near future. Best regards, The Management Centara Hotel Hat Yai
Responded November 07, 2018
Centara Hotel Hat Yai
8.0
Excellent
David from Singapore
Group
Superior
Stayed 4 nights in October 2018
Good ”
No
Reviewed November 06, 2018
Dear David Thank you for staying with us and for having shared your feedback via Agoda. All your comment has been noted. We look forward to have a pleasure of welcoming you back at Centara Hotel Hat Yai in the near future. Best regards, The Management Centara Hotel Hat Yai
Responded November 07, 2018
Centara Hotel Hat Yai
8.4
Excellent
STEVEN from Singapore
Couple
Superior
Stayed 2 nights in November 2018
Good location ”
Centrally located
Reviewed November 06, 2018
Dear STEVEN Thank you for staying with us and for having shared your feedback via Agoda. All your comment has been noted. We look forward to have a pleasure of welcoming you back at Centara Hotel Hat Yai in the near future. Best regards, The Management Centara Hotel Hat Yai
Responded November 07, 2018
Centara Hotel Hat Yai
8.4
Excellent
haslina from Malaysia
Family with teens
Premium Deluxe
Stayed 2 nights in November 2018
Comfortable”
4 stars std
Reviewed November 06, 2018
Dear haslina Thank you for staying with us and for having shared your feedback via Agoda. All your comment has been noted. We look forward to have a pleasure of welcoming you back at Centara Hotel Hat Yai in the near future. Best regards, The Management Centara Hotel Hat Yai
Responded November 06, 2018
Centara Hotel Hat Yai
12345
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