Centara Nova Hotel & Spa Pattaya
Centara Nova Hotel & Spa Pattaya
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"It''s a nice place with good staff."

Adam

|

March 26, 2018

Deluxe - Bed Centara Nova Hotel & Spa Pattaya
Deluxe - Bed
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Lobby Centara Nova Hotel & Spa Pattaya
Lobby
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Lobby Centara Nova Hotel & Spa Pattaya
Lobby
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Swimming pool [outdoor] Centara Nova Hotel & Spa Pattaya
Swimming pool [outdoor]
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See map Centara Nova Hotel & Spa Pattaya
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Good
Location
6.6
See all 30 photos Centara Nova Hotel & Spa Pattaya
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Very good
From 1003 reviewsSee what guests said
7.7
/
10
Excellent service
8.2
Recommended by 86% of guests
Value for money7.9
Location rating6.6
Nearest airportUtapao International Airport (UTP)
Distance to airport30.4 km
  • 760 meters to the beach

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Sauna

Room choices
7.9
Very good
Room comfort & quality
This property is in high demand!Last booked 12 hours ago
Deluxe
Deluxe
...
  • Room size: 29 m²/312 ft²
  • City view
  • 1 king bed or 2 single beds
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Deluxe 1 Bedroom Suite
Deluxe 1 Bedroom Suite
...
  • Room size: 69 m²/743 ft²
  • City view
  • 1 king bed
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Room Selected at Check In
Room Selected at Check In
...
  • Room size: 29 m²/312 ft²
  • Balcony/terrace
  • 1 double bed or 2 single be...
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Double One Bedroom
Double One Bedroom
...
  • Room size: 69 m²/743 ft²
  • Shower
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One Bedroom Suite
One Bedroom Suite
...
  • Balcony/terrace
  • Non-smoking
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One Bedroom Suite
One Bedroom Suite
...
  • Balcony/terrace
  • Shower
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Double One Bedroom
Double One Bedroom
...
  • Balcony/terrace
  • Shower
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Double 1 Bedroom-suite
Double 1 Bedroom-suite
...
  • Balcony/terrace
  • Shower
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Suite 1 Bedroom
Suite 1 Bedroom
...
  • Balcony/terrace
  • Shower
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One Bedroom Suite
One Bedroom Suite
...
  • Balcony/terrace
  • Shower
Enter dates to see prices
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What people love about the property

  • "The swimming pool is clean and great."

    MEI K.

    |

    October 8, 2017

  • "Nice rooms, nicely done up, good pool and Gym."

    wai H.

    |

    August 2, 2017

  • "Good location, nice big room end clean"

    imre

    |

    June 24, 2017

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More about Centara Nova Hotel & Spa Pattaya

More about Centara Nova Hotel & Spa Pattaya

"Staff very friendly"

imre

|

November 25, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Thai cuisine
Thai cuisine
Supnay Northern Lanna Cuisine
620 m Thai
Scandinavia Beach Club
910 m Thai
Krua Nha Bann
910 m Thai
American cuisine
American cuisine
Hard Rock Cafe Pattaya
750 m American, Bar, Cafe
Tequila Reef Cantina
790 m American, Mexican, Thai
bay watch
800 m American, Thai
Asian cuisine
Asian cuisine
Took Lae Dee at Foodland
440 m Asian, European, Thai
Fuji
490 m Asian, Japanese, Sushi
Havana Bar (at Holiday Inn Pattaya)
570 m Asian, Bar, European

What they offer

"This is a nice branded hotel with quality rooms."

Chan

|

February 27, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1003)Booking.com Reviews (145)
7.7
/
10
Cleanliness8.1
Facilities7.9
Location6.6
Room comfort and quality7.9
Service8.2
Value for money7.9
Provided by verified guests of Agoda
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All guests (1003)
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Showing 907 verified guest comments
12345
8.0
Excellent
Watcharakiat from Thailand
Business traveler
Deluxe
Stayed 1 night in November 2018
Very good”
2 cup of coffee in my room 505 is very dirty it’s look like never wash before. I can’t use it. Pls check all
Reviewed November 06, 2018
5.2
Jared from United States
Solo traveler
Deluxe
Stayed 2 nights in October 2018
Above average”
I’ve stayed here multiple times over the years and it is getting pretty blown out. The sinks in the room are in bad shape and need replaced, the staff wasn’t very polite all around and the pool area was pretty filthy. Me and some other guests even swam around and picked out leaves out of the pool.. It’s still OK but I won’t be staying there until there is a reneovation and management change.
Reviewed November 03, 2018
8.4
Excellent
Shmuel from Israel
Solo traveler
Deluxe
Stayed 5 nights in October 2018
Very good value for money”
Nice, clean, and pleasant place. good service.
Reviewed November 01, 2018
Dear Guest, Thank you for staying with us and sharing the good comments on our hotel cleanliness and staff service. We hope to see you back soon again. Sunny Thai Regards. The Management
Responded November 03, 2018
Centara Nova Hotel & Spa Pattaya
8.8
Excellent
Shmuel from Israel
Solo traveler
Deluxe
Stayed 12 nights in October 2018
Great value for money”
Advantages: Clean and pleasant rooms, available gym , clean and beautiful pool. Disadvantages: Very slow internet, TV channels can be improved, the breakfast is very expensive.
Reviewed November 01, 2018
Dear Guest, Warm Greetings from Centara Nova Hotel & Spa. Thank you very much for staying with us and share the good comments on our room comfort, fitness room and our Pool area. We will look into the WIFI speed and Tv channels so we what we can improve. Welcome back and Sunny Thai Regards The Management
Responded November 01, 2018
Centara Nova Hotel & Spa Pattaya
3.6
SAI from Thailand
Couple
Deluxe
Stayed 1 night in October 2018
Avoid this for your sake”
Have u ever seen a customer checking the most expensive water bottle which no one intend to drink after check in to your room. But I have paid the price for the water bottle that have been open but not a single water have been drink. How can a guest know or open it without intend to drink? And even though you are a four star hotel which can’t afford to paid for a single water bottle that nobody open and drink. Shameful.
Reviewed October 31, 2018
Dear Guest, Thank you for staying with us. We are sorry for your inconvenience of the Evian Water bottle in your minibar. As we inform by reception, the room Guest service directory, Mini bar list and on the Evian water bottle with a price tag, we charge for this Minibar item. We offer free of charge 2 bottles of Singha water every day. This is the same practice for most International hotel chains all over the world. Sunny Thai Regards The Management
Responded November 01, 2018
Centara Nova Hotel & Spa Pattaya
8.8
Excellent
Hexiao from China
Group
Deluxe
Stayed 1 night in October 2018
location, breakfast, room and swimming pool.”
in the commercial area, easy to reach shopping mall. they also has shuttle bus to some tourism destinations.
Reviewed October 24, 2018
Dear Hexiao, Thank you very much for taking the time to make this review and share your good comments. We are very happy to read that your expectations was met and will share you good comments on our hotel location and shuttle bus to all concerned. Welcome back! Sunny Thai Regards The Management
Responded October 30, 2018
Centara Nova Hotel & Spa Pattaya
2.4
Vipul from India
Group
Deluxe
Stayed 5 nights in October 2018
First of all it is overpriced and i booked deluxe room for 3 people but they given me small room t”
First of all it is overpriced and i booked deluxe room for 3 people but they given me small room with extra bed quality of breakfast is very poor. walking street is not connected via tok tuk you always have to take taxi which cost higher
Reviewed October 24, 2018
Dear Guest, Thank you for staying with us. We are sorry to see that your expectations was not met 100% time. Our Deluxe rooms with Twin bed can take an extra bed, but as we inform it is very tight with space. We recommend our Family Suites or to book 2 Deluxe rooms. We offer breakfast dishes for all nationalities and we also have 4-6 Indian dishes daily. We are located in the Central part of Pattaya. Thank you again and welcome back. Sunny Thai Regards The Management
Responded October 30, 2018
Centara Nova Hotel & Spa Pattaya
4.4
Veerayada from Thailand
Couple
Deluxe
Stayed 2 nights in October 2018
Disappointing”
tucked away in the back SOIs , this Centara location didnt live up to its reputation. On arrival food crumbs from the last guests still evident on our floor and bedsheets. The hotel also has a strange policy of not replacing towels ?!?!? Also waited a very long time to checkout and needed to remind front desk after waiting 10minutes. Plenty of better (or same) options for much lower price
Reviewed October 22, 2018
Dear Veerayada, Thank you for staying with us. We are sorry to read that your expectations was not meet 100% this time. We have addressed your comments with our housekeeping in order to improve. We do change towels and linen on request. As per our green card and environment project we ask all guest to put the green card on the bed if they want to change any linen or towels. We are sorry if this was not communicated well. For fast check out next time, kindly call us or come and see us some time before you leave, then we can prepare all for you and reduce any waiting time. We hope to see you back soon again Sunny Thai Regards The Management
Responded October 30, 2018
Centara Nova Hotel & Spa Pattaya
10.0
Exceptional
TONY from United Kingdom
Solo traveler
Deluxe
Stayed 7 nights in August 2018
Noisy Indian Guests”
Great Hotel let down by Noisy and Disrespectful Indian Guests
Reviewed October 20, 2018
Dear Guest, Thank you for staying with us and sharing your good feedback on our hotel. We are sorry if there was any inconvenience with any group. We hope to see you back soon again. Sunny Thai Regards The Management
Responded October 30, 2018
Centara Nova Hotel & Spa Pattaya
8.8
Excellent
alessio from Italy
Couple
Deluxe
Stayed 1 night in October 2018
very good value”
good service, good facilities, it s about 20min walking from the beach but has very nice swimming pool, my girl loved it
Reviewed October 07, 2018
Dear Guest, Thank you very much for staying with us and sharing your good comment on our staff service and hotel location. We hope to see you back soon again. Sunny Thai Regards The Management
Responded October 09, 2018
Centara Nova Hotel & Spa Pattaya
8.8
Excellent
kenneth from United Kingdom
Solo traveler
Deluxe
Stayed 11 nights in September 2018
mr k hartley england ”
faultless excellent location and friendly staff very clean hotel i will be staying here again next year
Reviewed October 07, 2018
Dear Mr. Hartley, Thank you for staying with us and sharing your good comment on our hotel location, friendly staff and hotel cleanliness. Welcome back next year again ! Sunny Thai regards The Management
Responded October 09, 2018
Centara Nova Hotel & Spa Pattaya
8.4
Excellent
saravari from United States
Couple
Deluxe
Stayed 2 nights in October 2018
well trained staffs”
the hotel is not that far from the beach, closed to supermarket, easy to travel, the alley to the hotel quite small. i'm impressed with staffs' service mind, feel like home as well.
Reviewed October 05, 2018
Dear Guest, Thank you for staying with us and share your good comments on our staff service mind and hotel location. We hope to see you back soon again. Sunny Thai Regards The Management
Responded October 09, 2018
Centara Nova Hotel & Spa Pattaya
9.6
Exceptional
robert from United Kingdom
Solo traveler
Deluxe
Stayed 7 nights in September 2018
Exceptional”
A lovley hotel friendly hotel !! The staff are very helpful !! And the free bus shuttle is very handy for getting around
Reviewed September 26, 2018
Dear Robert, Thank you very much for staying with us. We are happy to read that all your expectations was met and we have noted the good comments on our hotel comfort, staff friendliness and our Free or charge Shuttle bus. We hope to see you back soon again. Sunny Thai Regards. The Management
Responded September 27, 2018
Centara Nova Hotel & Spa Pattaya
8.8
Excellent
Thiam from Singapore
Family with young children
Deluxe
Stayed 1 night in September 2018
Great pool, poolbar and fitness center”
The pool and pool bar is great, fitness center well equipped and opening times very convenient. In terms of location, it is within an area full of small boutique hotels, so convenience stores are within walking distance. Food in the restaurant is good, where we had lunch but not breakfast as our rooms did not come with breakfast. Otherwise, just across the street is a restaurant with very decent food at reasonable prices, from breakfast to dinner. Every room has a balcony facing the pool, which is nice. We had connecting rooms and the staff was nice enough to open up the connecting door. Hotel is not big and you have to get pool towels from the front desk. Only downside is that check in is 3pm but due to low season the staff accommodated our request for early check in, and 1pm check out. Room is not big 20m2 but we had 2 rooms so ok and air con works well so does the hot water. Recommended for visitors to Pattaya, walking distance to Central Festival and Central Marina
Reviewed September 25, 2018
Dear Thiam, Warm greetings from Centara Nova Hotel & Spa! Thank you very much for staying with us. We are very happy to read that your expectations was met and have noted the good comments on our hotel location, hotel facilities, food quality and staff service mind. we will share them with all teams. All our Deluxe rooms are 28m2 . Thank you again and we hope to see you back soon. Sunny Thai Regards The Management
Responded September 27, 2018
Centara Nova Hotel & Spa Pattaya
8.8
Excellent
kevin from United Kingdom
Couple
Deluxe
Stayed 3 nights in September 2018
for the money it was a great hotel staff were very nice abd the spa was great ”
maybe a bit tooled away but if your not new to Pattaya it's not to far from second road or Klang could do with a little bit of work but most properties start showing there age in Pattaya after a few years paid 65 GBP for 3 nights so can't complain
Reviewed September 18, 2018
Dear Kevin, Thank you for staying with us. We are happy to read that your expectations was met and have noted your good comment on our Value for money. We hope to see you back soon again. Sunny Thai Regards. The Management
Responded September 25, 2018
Centara Nova Hotel & Spa Pattaya
8.4
Excellent
Rick from Australia
Couple
Deluxe
Stayed 6 nights in September 2018
Awesome experience. Staff were extremely helpful and friendly. ”
Extremely satisfied with the staff's help in my wanting to change rooms. I asked to be upgraded to a suite, and i was happy to pay the difference. The staff resolved it in very quick time. Relaxing and friendly Hotel. Situated in a great area for me.
Reviewed September 18, 2018
Dear Rick, Warm regards from Pattaya! Thank you very much for staying with us and sharing your good experiences. We have noted the good comments on our helpful staff and hotel location. We hope to see you back soon. Sunny Thai Regards. The Management
Responded September 18, 2018
Centara Nova Hotel & Spa Pattaya
9.6
Exceptional
Aphisak from Thailand
Business traveler
Deluxe
Stayed 2 nights in September 2018
Pool is great with the poolbar.”
Hotel need to improvement of the Internet WiFi Service
Reviewed September 15, 2018
Dear Guest, Thank you for staying with. We have restarted the router in the area you stayed so it work goo as normal again. Sunny Thai Regards. The Management
Responded September 18, 2018
Centara Nova Hotel & Spa Pattaya
9.2
Exceptional
Aphisak from Thailand
Business traveler
Deluxe
Stayed 1 night in September 2018
Clean and spacious rooms, comfortable bed.”
Everything was great, Only Internet Access was very slow and sometime unable to connect or access to Internet during Stay i'm using WiFi Pocket Mobile instead Hotel Internet which recommend to improvement on this.
Reviewed September 15, 2018
Dear Guest, Thank you for staying with us. We have addressed our comments with our IT team and after restarting the routers it all work as normal. There was 1 day when the WIFI supplier updated their system and this day the WIFI was not as good as normal. We hope to see you back soon! The Management
Responded September 18, 2018
Centara Nova Hotel & Spa Pattaya
10.0
Exceptional
David from Australia
Solo traveler
Deluxe
Stayed 10 nights in August 2018
Exceptional”
3000bht deposit is a bit much you change your currency you lose a % of your original exchange when you get your deposit back most people are going to the airport then your exchange again to get to your original currency you lose about 15% of the your money just changing it from currency to currency wasting your money
Reviewed September 07, 2018
Dear David, Warm Greetings from Centara Nova Hotel & Spa! Thank you for staying with us. We are happy to see that your expectations was met. We normally return the deposit with same currency you give give, or we also accept credit card for the amount, that we release upon check out. I believe this is a standard practice among most hotel chains today. Thank you again and welcome back! Jonas Sjostedt General Manager
Responded September 08, 2018
Centara Nova Hotel & Spa Pattaya
7.6
Very good
Pisaniola from Tonga
Solo traveler
Deluxe
Stayed 1 night in September 2018
Clean and friendly stafff”
Very clean room and spaces. Recommended or holiday traveler.
Reviewed September 02, 2018
Dear Guest, Warm Greetings from Centara Nova Hotel & Spa. Thank you for staying with us and sharing your comments on your stay. We are happy to read that you enjoyed our hotel and our services and will share them on our staff board. We hope to see you back soon again. Sunny Thai Regards The Management
Responded September 08, 2018
Centara Nova Hotel & Spa Pattaya
12345
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