Centara Pattaya Hotel

Centara Pattaya Hotel

78/140 Moo 9 Nongprue, Banglamung, Central Pattaya, Pattaya, Thailand, 20150
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Deluxe - Bed Centara Pattaya Hotel
Deluxe - Bed
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    Swimming pool [outdoor] Centara Pattaya Hotel
    Swimming pool [outdoor] Centara Pattaya Hotel
    Fitness center Centara Pattaya Hotel
    Deluxe - Bed Centara Pattaya Hotel
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     Centara Pattaya Hotel

    Guest reviews

    7.6
    Very good
    /10
    (1659 reviews)See what guests said
    10.0
    Exceptional

    "Great location, great value for money."

    Ho

    -

    October 22, 2018

    7.9
    Very good room comfort and quality

    Property highlights

    • Airport transfer

    • 440 meters to the beach

    • Located in heart of Pattaya

    • Free Wi-Fi in all rooms!

    This property is in high demand!Last booked 9 hours ago
    Very good
    Location
    7.6
    See map
    Very good location - 50 meters from city center
    Popular neighborhood
    Nearby
    Popular
  • ParadiseTailor150 m
  • Pattaya Dragon Shopping Center170 m
  • Central Marina Pattaya500 m
  • Driving School Centre500 m
  • Pattaya Klang Market540 m
  • Ama Fashion590 m
  • Royal Garden Plaza630 m
  • Art in Paradise730 m
  • Zara's Custom Tailor740 m
  • Art in Paradise Museum750 m
  • Value for money7.6
    Location rating7.6
    Nearest airportU-Tapao International Airport (UTP)
    Distance to airport31.7 km
    Select your room
    7.9
    Very good
    Room comfort & quality
    Family Studio
    Family Studio
    ...
    • Room size: 60 m²/646 ft²
    • City view
    • 1 king bed and 1 bunk bed o...
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    Centara 2 Bedroom
    Centara 2 Bedroom
    ...
    • Room size: 69 m²/743 ft²
    • City view
    • 2 single beds and 1 king be...
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    Centara 1 Bedroom Suite
    Centara 1 Bedroom Suite
    ...
    • Room size: 60 m²/646 ft²
    • City view
    • 1 king bed and 1 sofa bed
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    Deluxe
    Deluxe
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 king bed
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    Single Two Beds
    Single Two Beds
    ...
    • Room size: 69 m²/743 ft²
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    Centara Two Bedroom Suite  with Breakfast
    Centara Two Bedroom Suite with Breakfast
    ...
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      Double Studio (Double bed)
      Double Studio (Double bed)
      ...
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        Double room - Single use - De Luxe
        Double room - Single use - De Luxe
        ...
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          Family Studio
          Family Studio
          ...
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            Deluxe Twin (sole use)
            Deluxe Twin (sole use)
            ...
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              Have a question for Centara Pattaya Hotel?

              What people love about the property

              • 9.2
                Exceptional

                "Nice location"

                Bijoy

                |

                January 24, 2017

              • 8.8
                Excellent

                "Comfortable bed in a good size room."

                Dean

                |

                April 29, 2016

              • 8.0
                Very good

                "Overall experience was good."

                Ismail

                |

                March 7, 2016

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              More about Centara Pattaya Hotel

              More about Centara Pattaya Hotel

              8.8
              Excellent

              "Very clean and well maintained hotel."

              Praveen

              |

              March 19, 2017

              An overview

              Show less

              What they offer

              8.0
              Very good

              "Bed was nice and soft, pool and the cocktails were nice."

              matthew

              |

              January 8, 2017

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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show less

              What to eat nearby

              Thai cuisine
              Thai cuisine
              Scandinavia Beach Club
              510 m Thai
              Krua Nha Bann
              680 m Thai
              Supnay Northern Lanna Cuisine
              690 m Thai
              American cuisine
              American cuisine
              Hard Rock Cafe Pattaya
              530 m American, Bar, Cafe
              bay watch
              630 m American, Thai
              Carl's Jr
              630 m American, Fast food
              Asian cuisine
              Asian cuisine
              Bistro Wine & Cafe
              160 m Asian, European, Thai
              Eden Steak and Burger
              160 m Asian, Korean, Steakhouse
              Havana Bar (at Holiday Inn Pattaya)
              160 m Asian, Bar, European

              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Some helpful facts

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              Real reviews from real guests

              Agoda Reviews (1659)Booking.com Reviews (375)
              7.6
              /
              10
              Cleanliness7.7
              Facilities7.2
              Location7.6
              Room comfort and quality7.9
              Service7.8
              Value for money7.6
              Provided by verified guests of Agoda
              All languages
              All guests (1659)
              All room types

              Show reviews that mention 

              Showing 1291 verified guest comments
              12345
              8.4
              Excellent
              itkun from Thailand
              Business traveler
              Deluxe
              Stayed 1 night in October 2018
              the decent hotel in pataya ”
              I have been pattaya because I had worked for a day over there but I didn't need to spend more money for five star hotels so I tried to find some valuable places and also was comfortable after that I found this hotel that so awesome either the location and costs moreover it was discounted for suite room so I decided to stay there . Since I had been there the staff were so friendly and provide information despite I came over there pretty on time so far but they allowed me to check in before the time .if you need to trip at pattaya this place is recommended
              Reviewed November 25, 2018
              Dear Itkun, Warmest greetings from the Centara Pattaya Hotel. Many thanks for having chosen our hotel for your recent stay while in Pattaya. We are very pleased to hear that you had a memorable stay with us. Especially we appreciate your nice comments towards our 1 bedroom suite and the friendliness of our staff. Looking forward of welcoming you back at Centara Pattaya Hotel in the near future again. Best regards, The Management
              Responded November 28, 2018
              Centara Pattaya Hotel
              4.8
              Christian from Philippines
              Couple
              Deluxe
              Stayed 2 nights in February 2019
              Bad experience”
              They made us wait for the check in (past 3pm). They gave us a key card that cannot open the room. Day 2 it happened again. We cannot enter the room. The receptionist said the keycard expired. Our booking is supposed to be 3days/2nights. Privacy is also an issue. The housekeeper opened our room without knocking or checking first if we are inside. They forgot to lock the door of the adjoining room. The toiletries are lacking. Toothbrush were not provided. There are only 2 pillows in the room. No slippers. We lost some personal item and the food we bought outside the hotel. We reported it but the hotel staff cannot solve the issue.
              Reviewed February 06, 2019
              8.4
              Excellent
              Lee from Brunei Darussalam
              Family with teens
              Family Studio
              Stayed 2 nights in February 2019
              Not bad”
              Improve your security as in the lift and the light bulb should be fix more
              Reviewed February 08, 2019
              Dear Lee, Thank you for staying with us. We have noted your comments about the light bulb in the lift and has been fixed by our electrical and maintenance team. Again thank you we hope to see you again. Best regards, The Management
              Responded February 11, 2019
              Centara Pattaya Hotel
              9.2
              Exceptional
              Surang from United States
              Family with young children
              Deluxe
              Stayed 1 night in October 2018
              The best customer service in Pattaya!”
              My daughter Nanee called "Centara Pattaya hotel" her favorite hotel!!! Beside the convenient facility, comfortable beds, great food and beautiful swimming pool, you will feel like you are their VIP customers ♡♡♡ We recommend Centara Pattaya to everyone and you will love this place just like us♡♡♡
              Reviewed October 28, 2018
              Dear K Surang and Family, Warm Greetings from Centara Pattaya Hotel. Thank you again for staying with us and sharing all the positive comments. I will share all of them with our team. We hope to see you back on your next visit! Sunny Thai regards from all of us! Jonas Sjostedt General Manager
              Responded October 31, 2018
              Centara Pattaya Hotel
              8.4
              Excellent
              Surang from United States
              Family with young children
              Deluxe
              Stayed 1 night in October 2018
              Good location and quiet at night.”
              Our third night here and we loved it! Good location and quiet at night. It had everything you needed except wash clothes. They should add some in a room to be a 4 star hotel. The house keepers on the 6th floor of Building B (#628B) didn't do a good job and left a used condom in a bathroom after we already checked in! We still see lots of hair on a balcony, food crumbs and some stains in room. Otherwise, we'll definitely come back here.
              Reviewed October 16, 2018
              Dear Surang, Thank you for staying with us. We happy to read that your overall expectations was met and have noted the good comments on our location. We have informed our Housekeeping manager about the comments in order to improve so all rooms are checked properly before new guest arrives. We hope to see you back soon again. Sunny Thai Regards The Management
              Responded October 24, 2018
              Centara Pattaya Hotel
              9.2
              Exceptional
              Surang from United States
              Family with young children
              Deluxe
              Stayed 1 night in October 2018
              Nice little hotel with all needed amenities and friendly professional services. ”
              First, we started to book this hotel just for one night, but when we arrived to the hotel, we've received such great service and we were so impressed and decided to stay here for many days (4 days+). We had a great deal for only $35/night! Food/breakfast are amazing and not over priced. Swimming pool with water falls is very nice and there's a kids pool too. We recommend this hotel and will definitely stay here every time when we are in Pattaya ♡
              Reviewed October 14, 2018
              Dear Guest, Thank you very much for staying with us. We are very happy to read that you enjoyed our hotel, our services and product. We will share all on our staff board. Thank you again and we hope to see you back soon. Sunny Thai Regards The Management
              Responded October 16, 2018
              Centara Pattaya Hotel
              8.8
              Excellent
              martin from United Kingdom
              Solo traveler
              Deluxe
              Stayed 12 nights in September 2018
              MY holiday”
              Overall i was satisfied with my stay at centara, but little pointer that was not clearly stated on the agoda website upon checking in i was asked to for a 3000 baht security deposit by the hotel staff to applied to my credit card. This needs to be rectified by agoda or the hotel concerned,but i would book this hotel again purely for my needs which includes,location,not far from the beach and local attractions etc.
              Reviewed September 20, 2018
              Dear Martin, Thank you very much for staying with. We are very happy to read that you enjoyed your stay. We normally ask between 1000-3000 baht in deposit depending on how many days it is booked. This can be done with a credit card or cash and will be returned upon check out. This is for credit in case our guest want to use any services. In case you prefer not to use anything on your next visit, let us know and we can take out the minibar etc. Thank you again and we hope to see you back soon. Sunny Thai Regards The Management
              Responded September 21, 2018
              Centara Pattaya Hotel
              4.8
              Jacob from United States
              Family with young children
              Deluxe
              Stayed 2 nights in December 2018
              Crappy Room Crappy Service.”
              Room was in Horrible Condition and the TV didn't work well. They have lousy managers that don't give a damn about the satisfaction of the guest. I've been staying here for the past 5 years and after the last couple stays we have decided to find a new favourite hotel. Do not stay at this hotel it is not worth the money!!!!
              Reviewed January 10, 2019
              Dear Guest Thank you for your valuable comments on your last stay at Centara Pattaya Hotel. I greatly appreciate your comments about aspects of the room that need updating. We have implement many of these upgrades to the property. Our rooms are getting touch up, air cons treatments, and upgrade in-room accessories, and much more! In taking great care of our hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. Kindly accept our sincere apologies for not giving you the high standard of hospitality which is the general norm of our hotel. The problems that you mentioned have been brought to the attention to our heads of department. While the lack of service you experienced is unusual and not the standard of our hotel, there is no excuse for a lackadaisical attitude on the part of any of our team members. We apologize for the inconvenience and annoyance those incidents caused. Kind regards, The Management
              Show more
              Centara Pattaya Hotel
              5.6
              Tae from Singapore
              Solo traveler
              Deluxe
              Stayed 3 nights in November 2018
              Bad experience”
              My room experienced a power outage a total of 4 times while I was there - all in the middle of the night, including air conditioning and power needed to charge my phone. Repair process was painfully slow - the corridor staff that I reached out for help was terribly casual about the whole affair. Not value for money in my opinion, even at such an affordable rate.
              Reviewed December 23, 2018
              Dear Guest, We are sorry to read that your expectations was not met this time. As explained the key card socket got damaged and was not working properly, we had to change it. We are sorry for the inconvenience but hope to see you back to show you our improvements. Sunny Thai Regards The management
              Responded December 26, 2018
              Centara Pattaya Hotel
              8.0
              Excellent
              Brian from Australia
              Solo traveler
              Deluxe
              Stayed 2 nights in April 2018
              Great hotel value for money”
              I booked this for the overall amenities. In my short 2 night stay I used the gym(small but well equipped, side stepped the sauna, enjoyed the pool, ate lunch at the poolside area, ate breakfast nearby and enjoyed the bars nearby. The bed was comfortable and the air conditioning quiet.
              Reviewed May 06, 2018
              Dear Brian, I am very happy to read that your overall expectations was met and have noted the good comments on our hotel amenities, fitness, pool area, room, bed and hotel location. Thank you again and welcome back! Sunny Thai Regards Jonas Sjostedt General Manager
              Responded May 08, 2018
              Centara Pattaya Hotel
              8.0
              Excellent
              Glen from United Kingdom
              Couple
              Deluxe
              Stayed 1 night in March 2018
              Amazing service, centrally located, but not Centara standard”
              Geoffrey the manager gave amazing service and is a credit to the company. The hotel is clean and in a good location. The breakfast is reasonably good compared to Thailand’s poor standards. That said, Centara is a brand which has a good reputation and I personally feel that this older hotel doesn’t meet the expected standard and hence the lower price.
              Reviewed March 20, 2018
              Thank you very much for taking the time to make this review. We are happy to read that were pleased with your holiday and our service. Sunny Thai regards The Management
              Responded March 21, 2018
              Centara Pattaya Hotel
              8.8
              Excellent
              Yancey from United States
              Couple
              Deluxe
              Stayed 6 nights in February 2018
              Group Tour hotel primarily”
              During our stay nearly all guests were from budget group tours from Russia, China, and India. The Russian and Indian guests were all men in "party mode" This resulted in a cacaphony of polyglot noisy parties and noise in the hallways at night making sleep difficult.
              Reviewed March 04, 2018
              Dear Guest, Thank you for your feedback. We are asking all guests to keep their volumes down after 22.00 in order to not disturb other guests. We will try to monitor this better. Thank you again, and I remain, Sincerely Yours Jonas Sjostedt General Manager
              Responded March 06, 2018
              Centara Pattaya Hotel
              4.4
              Jonathan from United Kingdom
              Solo traveler
              Deluxe
              Stayed 3 nights in November 2018
              No smoking near the pool”
              No smoking near the pool means I was unable to relax and have a cigarette. The pool area is plenty big enough to have a small area to smoke but instead smokers are forced outside the hotel. I’m a solo traveller and usually take my phone, kindle and tablet down to the pool as I like to read news and books. I relaxed a total of 20 minutes by the pool due to being forced to go for a cigarette outside the building and either having to leave my belongings unattended or carry them outside each time. This may seem small to most people but I don’t want to have my belongings stolen nor do I wish to have to pack up and carry them outside each time I fancy a smoke
              Reviewed November 18, 2018
              Dear Jonathan, we are sorry for the inconvenience on assigned smoking areas. This is per Thai law and must be followed. There is a smoking area, around 20 meters from the Pool, so no need to go outside the hotel. Sunny Thai Regards The Management
              Responded November 20, 2018
              Centara Pattaya Hotel
              8.0
              Excellent
              Dean from Thailand
              Solo traveler
              Deluxe
              Stayed 1 night in November 2018
              A good choice if you get a great price and only passing through”
              I got a great last-minute price on a one night stay at this hotel, and enjoyed my visit. Nothing to complain about, if you are passing through, and just need a good place to rest up. Given that the rooms face the noisy swimming pool, and large noisy groups of tourists frequent this hotel, I would not consider this hotel for a longer stay, though. That said, the staff are terrific, well trained, and with good language skills. My room was clean and well maintained, and the covered parking area was a plus.
              Reviewed November 17, 2018
              Dear Guest, Thank you very much for staying with us and rating us with top scores. We appreciate the great feed back on our staff services and hotel comfort, We hope to see you back soon again. Sunny Thai Regards. The Management
              Responded November 17, 2018
              Centara Pattaya Hotel
              4.8
              Jacob from United States
              Couple
              Deluxe
              Stayed 1 night in October 2018
              Centara was very disappointing this time. ”
              The air conditioner was not working well. The floor was wet with moisture. I explaned to the management but I’ll they did was give a bogus answer we are maintaining the rooms room by room not even try to apologize.
              Reviewed October 17, 2018
              10.0
              Exceptional
              Max from United Kingdom
              Couple
              Deluxe
              Stayed 18 nights in August 2018
              QUALITY STAY AGAIN ( RM 629 )”
              Have been here @ this hotel now on 4 occasions each time it's been EXCELLENT from the room location ( Block B ) looking over the pool, room cleaning service to the dining room were they cooked me bacon the way I liked it ( medium not crispy ) to the pool bar were they were always friendly, there was to many staff to name but all first class.... Only downside was the attitude of the INDIANS coming there by the coach load for a couple of days @ a time, they seem to DIS-REGARD ALL THAILAND RULES especially around the pool area with them trying to change right by the pool, but, bar staff put them in there place, they even went in the pool with clothes on when the pool bar girl was not there, ALSO, the Thailand BAN on smoking .......... .........THIS NEEDS TO BE STAMPED ON OR THEY WILL RUIN THIS QUALITY HOTEL STAR RATING...... One way would be to have it wrote on there paperwork that they fill in on arrival Seems that in India anything goes in regards to there behaviour. .REX / WAEPEN
              Reviewed September 18, 2018
              Dear Guest, Thank you for staying with us. We are happy to read that your expectations was met and you enjoyed our hotel and staff friendliness and services. We are sorry if any inconvenience with the group during your stay. We inform them and their Tour guides the hotel rules and regulations upon check in and also give them a written folder on the Thai culture and "dos and don'ts". Thank you again and we hope to see you back soon. Sunny Thai Regards The Management
              Responded September 21, 2018
              Centara Pattaya Hotel
              9.2
              Exceptional
              stuart from United Kingdom
              Couple
              Deluxe
              Stayed 1 night in January 2018
              nice holtel not to expensive ”
              apart from the noise from next door and they had a maintenance man banging around at 9:30am it was okay nice pool close to McDonald's and right next to second road value for money comfortable bed nice pool
              Reviewed January 09, 2018
              Dear Guest, Thank you for taking the time to make this review with all good comments. Thank you for bringing the noise to our attention, our Engineer staff should not do any noise work in the early morning. Best regards The Management
              Responded January 17, 2018
              Centara Pattaya Hotel
              8.8
              Excellent
              Martin from United States
              Solo traveler
              Family Studio
              Stayed 1 night in February 2017
              Nice hotel Good Location”
              Centara is located on Soi 15 behind The Avenue Mall. It's a nice hotel in a growing area. Near it is small bars and just a few minutes walk to Soi Buakaow. A very easy spot for food, just a 2 minute walk to The Avenue where there is a Starbucks, Au Bon Pain, McDonalds, All American Grill, Oishi Buffet. Also bowling and a movie theater. Nice rooms, clean and set up nicely. The street isn't too loud so easy to sleep. Overall recommended.
              Reviewed April 10, 2017
              Thank you very much for taking the time to make this review. We are very pleased to see that you enjoyed our location, room comfort and cleanliness. Than you again and we hope to see you back here soon. Best regards. The Management
              Responded April 12, 2017
              Centara Pattaya Hotel
              8.0
              Excellent
              Idy from Hong Kong
              Couple
              Deluxe
              Stayed 6 nights in February 2017
              Location big room nice pool”
              Pro: Comfort bed big rain shower bath room lovely balcony pool view for all room。 pool side staff great services。 easy walk out get baht bus。 Cont:nice pool but not enough sunbath chair, lots indian customer eye xray your body if you wear bikini by the pool, always a group of indian guest in the front door, lots extra guest check in at night,
              Reviewed March 10, 2017
              Dear Guest, Thank you for taking the time to leave your review of the hotel. It is always a pleasure to receive your feedback and we will share your comments with our team. The experience and problems that you highlighted have been carefully noted for our next operation review. Rest assured we will do our utmost to improve and enhance our products and services to our guests. We appreciate the sharing of your concerns and hope we will have the opportunity in the future to welcome you back in the future. Best regards, The Management
              Responded March 13, 2017
              Centara Pattaya Hotel
              8.0
              Excellent
              Jo from Philippines
              Solo traveler
              Deluxe
              Stayed 1 night in December 2015
              Good place and location yet staff are the worst”
              I was inform that they will picked us up in Central Pattaya but weve waited for an hour until we decided to look for the place ourselves. The staff keep on telling us the pick up truck is on the way yet it never came and when we arrived in the hotel on our expense. We just find so many pick up cars in front of the hotel.I felt like i was cheated. They dont have to force themselves to offer false services when they cant deliver it. All they have to do is to be honest and tell the guest that there is no available thing for that moment so that we wont going to expect. Worst about pick up since you will really wait the place they told you that they will pick you. and on our part it was very very hot and we were carrying a luggage. good thing when I reach the hotel by ourselves they offer me a cold drinks to pacify my disgust.Hope staff should improve their customer service attitude.
              Reviewed December 26, 2016
              Dear Guest, We sorry for this inconvenience about your transfer. However, as mentioned and on the voucher you had booked your transportation yourself, not with the hotel. The pick up cars your refer to is taxi or limousine, booked by guests from agents or private. They do not belong to the hotel. We hope to see you on your next visit, and please mail us before for any reservation of transportation. Best regards Jonas Sjostedt General Manager
              Responded March 15, 2017
              Centara Pattaya Hotel
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              Centara Pattaya Hotel
              |Very good 7.6
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              • Very good location
              • Art in Paradise
              • Bus Terminal is within 1.83 km