Centara Pattaya Hotel
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Centara Pattaya Hotel

78/140 Moo 9 Nongprue, Banglamung, Central Pattaya, Pattaya, Thailand, 20150
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     Centara Pattaya Hotel

    Centara Pattaya Hotel Reviews

    7.6
    Very good
    /10
    (1743 reviews)See what guests said
    8.4
    Excellent

    "Our third night here and we loved it!"

    Surang

    -

    October 16, 2018

    7.9
    Very good room comfort and quality

    Things you’ll love about Centara Pattaya Hotel

    Things you'll love

    • Airport transfer

    • 440 meters to the beach

    • Located in heart of Pattaya

    • Free Wi-Fi in all rooms!

    Very good
    Location
    7.6
    See map
    Very good location - 90 meters from city center
    Popular neighborhood
    Popular
    Nearby
  • Alcazar Cabaret230 m
  • Art in Paradise730 m
  • Central Festival Pattaya Beach940 m
  • Ripley's Believe It or Not! World of Entertainment1.74 km
  • Walking Street Pattaya2.42 km
  • Sanctuary of Truth (Prasat Sut Ja-Tum)3.44 km
  • Big Buddha3.71 km
  • Jomtien Beach7.66 km
  • Koh Lan12.18 km
  • Ramayana Water Park22.66 km
  • 8 travelers are looking at this property right now

    Book now before it's too late!

    Value for money7.6
    Location rating7.6
    Nearest airportU-Tapao International Airport (UTP)
    Distance to airport31.8 km

    Rooms available at Centara Pattaya Hotel

    7.9
    Very good
    Room comfort & quality
    Family Studio
    Family Studio
    ...
    • Room size: 60 m²/646 ft²
    • City view
    • 1 king bed and 1 bunk bed o...
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    Centara 2 Bedroom
    Centara 2 Bedroom
    ...
    • Room size: 69 m²/743 ft²
    • City view
    • 2 single beds and 1 king be...
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    Centara 1 Bedroom Suite
    Centara 1 Bedroom Suite
    ...
    • Room size: 60 m²/646 ft²
    • City view
    • 1 king bed and 1 sofa bed
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    Deluxe
    Deluxe
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Double room - Single use - De Luxe
    Double room - Single use - De Luxe
    ...
    • Balcony/terrace
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    Studio - Economy
    Studio - Economy
    ...
    • Balcony/terrace
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    Single room - De Luxe
    Single room - De Luxe
    ...
    • Balcony/terrace
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    Double Single Use Standard
    Double Single Use Standard
    ...
    • Balcony/terrace
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    Run of House
    Run of House
    ...
    • Balcony/terrace
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    Double room - De Luxe
    Double room - De Luxe
    ...
    • Balcony/terrace
    Enter dates to see prices
    Have a question for Centara Pattaya Hotel?

    What people love about Centara Pattaya Hotel

    • 10.0
      Exceptional
      Location

      "Great location, great value for money."

      Ho

      |

      October 22, 2018

    • 8.0
      Very good

      "I got a great last-minute price on a one night stay at this hotel, and enjoyed my visit."

      Dean

      |

      November 17, 2018

    • 8.0
      Very good

      "Overall experience was good."

      Ismail

      |

      March 7, 2016

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    More about Centara Pattaya Hotel

    More about Centara Pattaya Hotel

    8.8
    Excellent

    "Very clean and well maintained hotel."

    Praveen

    |

    March 19, 2017

    An overview

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    What they offer

    6.4
    Good

    "Staff pretty friendly, they upgraded room."

    Shaheen

    |

    February 6, 2017

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    Thai cuisine
    Thai cuisine
    Scandinavia Beach Club
    510 m Thai
    Krua Nha Bann
    680 m Thai
    Supnay Northern Lanna Cuisine
    690 m Thai
    American cuisine
    American cuisine
    Hard Rock Cafe Pattaya
    530 m American, Bar, Cafe
    bay watch
    630 m American, Thai
    Carl's Jr
    630 m American, Fast food
    Asian cuisine
    Asian cuisine
    Bistro Wine & Cafe
    160 m Asian, European, Thai
    Eden Steak and Burger
    160 m Asian, Korean, Steakhouse
    Havana Bar (at Holiday Inn Pattaya)
    160 m Asian, Bar, European

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Centara Pattaya Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (1743)Booking.com Reviews (392)
    7.6
    /
    10
    Cleanliness7.7
    Facilities7.2
    Location7.6
    Room comfort and quality7.9
    Service7.9
    Value for money7.6
    All languages
    All guests (1743)
    All room types

    Show reviews that mention 

    Showing 1318 verified guest comments
    12345
    7.2
    Very good
    Leonard from Thailand
    Couple
    Deluxe
    Stayed 1 night in May 2019

    Good location hotel”

    Besides it’s location the hotel has a lot for improvement. Rooms are musty. Standard amenities however the service is acceptable. Their breakfast was nominal and had some standard fare. The lobby during the day did not have air conditioning turned on and was stuffy and grubby. It is a tourist class hotel and not 4 star as touted. It will be a one trick pony hotel. Whilst generally it is good for a night’s stay it is not a business hotel. I had a room change from a musty room to a one bedroom suite. Some of the fixtures badly appointed but acceptable as is if one were to stay a night. For more than one night their other brands in the area had better rooms. It is not a new hotel considering the in-room fixtures. Their cable TV was fuzzy and all channels had problems. Staff were generally nice and polite. Breakfast fare was standard and one can get that at any other hotel. Parking in their basement is not recommended as they have badly designed ramp

    Reviewed May 15, 2019

    Dear Valued Guest, We are sorry to read that your expectation was not met 100% this time. Please know that all our rooms are getting a yearly touch up. All your points has been followed up and been addressed with concerned Managers and teams. We have inspected this room with our Executive Housekeeping Manager and our Chief Engineer. Rest assures that we are all working hard to try to met all guests expectations and we are all very passionate in our work. If we for any reasons cannot met all expectations we try to find a solution during our guest stay. You are more than welcome to contact direct at the hotel for any further comments. Thank you again and we hope to see you back on your next visit to show our improvements. Sincerely Yours, The Management

    Responded May 21, 2019
    Centara Pattaya Hotel
    2.0
    Ronnakorn from Thailand
    Couple
    Deluxe
    Stayed 1 night in May 2019

    Worst hotel, Not anywhere near 4 stars hotel, Disappointed in all services and facilities.”

    First, when arrived there was no security guard who assist on parking and the space was full. I as a guest needed to park a car and ran to front counter to ask for a service from 4 stars hotel. Such a shame. Second, the staff told me the double bed room was fulled but will upgraded for me. The upgraded one is really worst, it's spacious but nothing. The couch is nearly broke.It was positioned opposite the bed and beside the TV, what they want me to watch? A bathroom door?. The shower with a leaking water. The vanity box which provided is empty. The sink is clogged. The hot water on the bath tub with yellow color which I was not sure if this was recycle water or not?I wondered if there is a quality control on this hotel or not. Third, when we backed at night and asked for ice, staff said nothing more as it ran out. This actually your service and you also provided an ice bucket in the room but no ice services in this hot weather. Such a disappointed service. Unbelievable 4 stars hotel.

    Reviewed May 06, 2019

    Dear Valued Guest, Thank you for your comments. We are sorry to see that your expectation was not met at this time. We take our guests’ comments seriously and discuss them with our employees in detail particularly with heads and employees of a particular department the comments refer to and we always see if there are thing we can do better and if there is a way to improve our services so thank you on pointing out several areas of possible improvements. What we are also very sorry about is the fact that we were not able to discuss all of the problems you have mentioned in your review during your stay with us since I am sure we would have been able to resolve most of them, particularly the issues regarding the sugar replenishments at breakfast, Indian breakfast menu rotation and replacing new towels in the room. Thank you for visiting Centara Pattaya Hotel and for being our guest. Best regards, The Management

    Responded May 21, 2019
    Centara Pattaya Hotel
    7.6
    Very good
    Charles
    Solo traveler
    Deluxe
    Stayed 1 night in April 2019

    Bit old”

    Too old building. The mattress was not changed for years and had mold visible from outside. The staff were friendly and helpful especially the young checkin staff who never lost a smile. Hotel food was cheap but not that great. Location was pretty good.

    Reviewed April 27, 2019

    Dear Mr. Charles, Thank you for your comments. We appreciate your good comments about our location, and staff friendliness. We are sorry to read that you had an unpleasant experience with some area. We hope to be able to welcome you back here to see our improvements. Best regards, The Management

    Responded April 30, 2019
    Centara Pattaya Hotel
    10.0
    Exceptional
    Gordon from United Kingdom
    Solo traveler
    Deluxe
    Stayed 23 nights in March 2019

    Perfect place to enjoy ”

    Staff were the most courteous that you could possibly meet, From the swimming pool bar waitress (Ann) to the room cleaner ( Sa) , nothing was a problem to them , they helped out with anything you asked ,the food was out off this World , and if you wished, you could have a cookery course everyday , Heaven in Thailand, this is the place to be .

    Reviewed April 24, 2019

    Dear Mr. Gordon, Thank you for your feedback, it is with a great pleasure to know that you had enjoyed your stay. The compliment you have given to us has been shared with our team specially to Ms. Ann, and Ms. Sa. It is a great achievement for us to know that all the effort the team has put into their duty paid off by having such a lovely feedback from you. We look forward to welcome you back in the near future. Sincerely yours, The Management

    Responded April 25, 2019
    Centara Pattaya Hotel
    8.0
    Excellent
    Naharuthai from Thailand
    Couple
    Deluxe
    Stayed 2 nights in May 2019

    Average”

    bathtub is a little bit dirty, piped water is so brown and dirty, another facilities is awesome

    Reviewed May 13, 2019

    Dear Valued Guest, Thank you for your comments. We are sorry to read that you had an unpleasant experience with some area. We hope to be able to welcome you back here to see our improvements. Best regards, The Management

    Responded May 15, 2019
    Centara Pattaya Hotel
    8.4
    Excellent
    MICHAEL from United Kingdom
    Couple
    Deluxe
    Stayed 1 night in May 2019

    Good value hotel.”

    Check out slow.

    Reviewed May 13, 2019

    Dear Mr. Michael, Thank you for your comments. We appreciate your good comments with the hotel value. We are sorry to read that you had an unpleasant experience with some area. We hope to be able to welcome you back here to see our improvements. Best regards, The Management

    Responded May 15, 2019
    Centara Pattaya Hotel
    9.6
    Exceptional
    Nguyen from Vietnam
    Couple
    Deluxe
    Stayed 2 nights in November 2018

    Very value for what I paid”

    Never I thought that I will stay at such a nice room like that with the money I paid. With this money I just can book a hostel or mini hotel in BKK. Nice staff, clean room, and pretty balcony with swimming pool view. Definitely satisfied

    Reviewed April 23, 2019

    Dear Nguyen, Thank you so much for your wonderful feedback after your recent stay with us. We really appreciate you taking the time to share your experience. We are pleased to hear that you enjoyed your stay. We hope to be able to see you here again in the near future. Best regards, The Management

    Responded April 25, 2019
    Centara Pattaya Hotel
    9.2
    Exceptional
    Surang from United States
    Family with young children
    Deluxe
    Stayed 1 night in October 2018

    The best customer service in Pattaya!”

    My daughter Nanee called "Centara Pattaya hotel" her favorite hotel!!! Beside the convenient facility, comfortable beds, great food and beautiful swimming pool, you will feel like you are their VIP customers ♡♡♡ We recommend Centara Pattaya to everyone and you will love this place just like us♡♡♡

    Reviewed October 28, 2018

    Dear K Surang and Family, Warm Greetings from Centara Pattaya Hotel. Thank you again for staying with us and sharing all the positive comments. I will share all of them with our team. We hope to see you back on your next visit! Sunny Thai regards from all of us! Jonas Sjostedt General Manager

    Responded October 31, 2018
    Centara Pattaya Hotel
    8.4
    Excellent
    Surang from United States
    Family with young children
    Deluxe
    Stayed 1 night in October 2018

    Good location and quiet at night.”

    Our third night here and we loved it! Good location and quiet at night. It had everything you needed except wash clothes. They should add some in a room to be a 4 star hotel. The house keepers on the 6th floor of Building B (#628B) didn't do a good job and left a used condom in a bathroom after we already checked in! We still see lots of hair on a balcony, food crumbs and some stains in room. Otherwise, we'll definitely come back here.

    Reviewed October 16, 2018

    Dear Surang, Thank you for staying with us. We happy to read that your overall expectations was met and have noted the good comments on our location. We have informed our Housekeeping manager about the comments in order to improve so all rooms are checked properly before new guest arrives. We hope to see you back soon again. Sunny Thai Regards The Management

    Responded October 24, 2018
    Centara Pattaya Hotel
    9.2
    Exceptional
    Surang from United States
    Family with young children
    Deluxe
    Stayed 1 night in October 2018

    Nice little hotel with all needed amenities and friendly professional services. ”

    First, we started to book this hotel just for one night, but when we arrived to the hotel, we've received such great service and we were so impressed and decided to stay here for many days (4 days+). We had a great deal for only $35/night! Food/breakfast are amazing and not over priced. Swimming pool with water falls is very nice and there's a kids pool too. We recommend this hotel and will definitely stay here every time when we are in Pattaya ♡

    Reviewed October 14, 2018

    Dear Guest, Thank you very much for staying with us. We are very happy to read that you enjoyed our hotel, our services and product. We will share all on our staff board. Thank you again and we hope to see you back soon. Sunny Thai Regards The Management

    Responded October 16, 2018
    Centara Pattaya Hotel
    8.8
    Excellent
    martin from United Kingdom
    Solo traveler
    Deluxe
    Stayed 12 nights in September 2018

    MY holiday”

    Overall i was satisfied with my stay at centara, but little pointer that was not clearly stated on the agoda website upon checking in i was asked to for a 3000 baht security deposit by the hotel staff to applied to my credit card. This needs to be rectified by agoda or the hotel concerned,but i would book this hotel again purely for my needs which includes,location,not far from the beach and local attractions etc.

    Reviewed September 20, 2018

    Dear Martin, Thank you very much for staying with. We are very happy to read that you enjoyed your stay. We normally ask between 1000-3000 baht in deposit depending on how many days it is booked. This can be done with a credit card or cash and will be returned upon check out. This is for credit in case our guest want to use any services. In case you prefer not to use anything on your next visit, let us know and we can take out the minibar etc. Thank you again and we hope to see you back soon. Sunny Thai Regards The Management

    Responded September 21, 2018
    Centara Pattaya Hotel
    8.0
    Excellent
    Chew from Brunei Darussalam
    Solo traveler
    Deluxe
    Stayed 2 nights in August 2018

    Location”

    Hotel is location at the centre of Pattaya. Walking street is 30 min but hotel having shuter bus every 30 min. Try to have a walk at the breach to waiking street. There are a lot of shops like 7 Elevan, Macdonna, BIG C shopping near by.

    Reviewed August 15, 2018

    Thank you for staying with us. We happy to read that you enjoyed your stay and have noted the good comments on our hotel location and free of charge shuttle. We hope to see you back soon again! Sunny Thai Regards. The Management

    Responded August 15, 2018
    Centara Pattaya Hotel
    4.8
    Christian from Philippines
    Couple
    Deluxe
    Stayed 2 nights in February 2019

    Bad experience”

    They made us wait for the check in (past 3pm). They gave us a key card that cannot open the room. Day 2 it happened again. We cannot enter the room. The receptionist said the keycard expired. Our booking is supposed to be 3days/2nights. Privacy is also an issue. The housekeeper opened our room without knocking or checking first if we are inside. They forgot to lock the door of the adjoining room. The toiletries are lacking. Toothbrush were not provided. There are only 2 pillows in the room. No slippers. We lost some personal item and the food we bought outside the hotel. We reported it but the hotel staff cannot solve the issue.

    Reviewed February 06, 2019

    Dear Christian, Thank you for having stayed with us at Centara Pattaya Hotel and for your feedback. I am sorry that we have failed to provide you with a flawless stay experience and from the onset, please accept my most sincere apologies for the disturbances you have experienced and the inconvenience caused. What you have stated is certainly not the Centara standards we commit to our guests. We value your observations, and it is constructive feedback such as yours that enables us to improve. It is very apparent that there were a lot of shortcomings from our end that requires urgent attention. Your comments will be addressed to ensure such glitches will not transpire again in the future. Once again, please accept my sincere apologies for any inconvenience caused, and thank you for the time you have taken to provide us with your feedback. With best regards, The Management

    Responded March 02, 2019
    Centara Pattaya Hotel
    4.8
    Jacob from United States
    Family with young children
    Deluxe
    Stayed 2 nights in December 2018

    Crappy Room Crappy Service.”

    Room was in Horrible Condition and the TV didn't work well. They have lousy managers that don't give a damn about the satisfaction of the guest. I've been staying here for the past 5 years and after the last couple stays we have decided to find a new favourite hotel. Do not stay at this hotel it is not worth the money!!!!

    Reviewed January 10, 2019

    Dear Guest Thank you for your valuable comments on your last stay at Centara Pattaya Hotel. I greatly appreciate your comments about aspects of the room that need updating. We have implement many of these upgrades to the property. Our rooms are getting touch up, air cons treatments, and upgrade in-room accessories, and much more! In taking great care of our hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. Kindly accept our sincere apologies for not giving you the high standard of hospitality which is the general norm of our hotel. The problems that you mentioned have been brought to the attention to our heads of department. While the lack of service you experienced is unusual and not the standard of our hotel, there is no excuse for a lackadaisical attitude on the part of any of our team members. We apologize for the inconvenience and annoyance those incidents caused. Kind regards, The Management

    Responded January 12, 2019
    Centara Pattaya Hotel
    5.6
    Tae from Singapore
    Solo traveler
    Deluxe
    Stayed 3 nights in November 2018

    Bad experience”

    My room experienced a power outage a total of 4 times while I was there - all in the middle of the night, including air conditioning and power needed to charge my phone. Repair process was painfully slow - the corridor staff that I reached out for help was terribly casual about the whole affair. Not value for money in my opinion, even at such an affordable rate.

    Reviewed December 23, 2018

    Dear Guest, We are sorry to read that your expectations was not met this time. As explained the key card socket got damaged and was not working properly, we had to change it. We are sorry for the inconvenience but hope to see you back to show you our improvements. Sunny Thai Regards The management

    Responded December 26, 2018
    Centara Pattaya Hotel
    8.4
    Excellent
    itkun from Thailand
    Business traveler
    Deluxe
    Stayed 1 night in October 2018

    the decent hotel in pataya ”

    I have been pattaya because I had worked for a day over there but I didn't need to spend more money for five star hotels so I tried to find some valuable places and also was comfortable after that I found this hotel that so awesome either the location and costs moreover it was discounted for suite room so I decided to stay there . Since I had been there the staff were so friendly and provide information despite I came over there pretty on time so far but they allowed me to check in before the time .if you need to trip at pattaya this place is recommended

    Reviewed November 25, 2018

    Dear Itkun, Warmest greetings from the Centara Pattaya Hotel. Many thanks for having chosen our hotel for your recent stay while in Pattaya. We are very pleased to hear that you had a memorable stay with us. Especially we appreciate your nice comments towards our 1 bedroom suite and the friendliness of our staff. Looking forward of welcoming you back at Centara Pattaya Hotel in the near future again. Best regards, The Management

    Responded November 28, 2018
    Centara Pattaya Hotel
    8.8
    Excellent
    Glen from Thailand
    Couple
    Deluxe
    Stayed 1 night in October 2018

    Competitive ”

    This is a decent hotel for the price and located not too far from central Pattaya and the beach. Unfortunately though, it isn’t located next to the nicest area in Pattaya.

    Reviewed April 21, 2019

    Dear Mr. Glen, Thank you very much for taking the time to make this review. We are happy to see that your overall expectations was met and that you enjoyed our hotel. We hope to be able to see you again here in the near future. Best regards, The Management

    Responded April 21, 2019
    Centara Pattaya Hotel
    9.6
    Exceptional
    Reni from Indonesia
    Business traveler
    Deluxe
    Stayed 5 nights in August 2018

    Overall Good”

    nice room, good location, clean, staff is friendly overall good

    Reviewed March 19, 2019

    Dear Reni, Thank you for staying with us, we are glad to know that your stay was to your satisfaction. The team and I are delighted to learnt that all the services we have provided during your stay was met with your expectation and your good feedback to the team has been shared accordingly to keep them motivated and realize that their effort in making your stay as comfort as possible has come to a fruitful result. Once again, thank you for your great comments. We look forward to welcome you again in the near future. Best regards, The Management

    Responded March 24, 2019
    Centara Pattaya Hotel
    10.0
    Exceptional
    JA
    Family with teens
    Deluxe
    Stayed 1 night in February 2019

    nice hotel”

    good Breakfast, Clean and quite room , good location , with kindly and smiley front desk.

    Reviewed March 04, 2019

    Dear JA, Thank you for sharing your experience at the hotel and we appreciate your feedback. We are please to note that you had a good time and enjoyed about the various matters and service that were the highlight of your holiday. We look forward to welcoming you back again to the hotel in the near future. Best regards, The Management

    Responded March 05, 2019
    Centara Pattaya Hotel
    8.0
    Excellent
    Brian from Australia
    Solo traveler
    Deluxe
    Stayed 2 nights in April 2018

    Great hotel value for money”

    I booked this for the overall amenities. In my short 2 night stay I used the gym(small but well equipped, side stepped the sauna, enjoyed the pool, ate lunch at the poolside area, ate breakfast nearby and enjoyed the bars nearby. The bed was comfortable and the air conditioning quiet.

    Reviewed May 06, 2018

    Dear Brian, I am very happy to read that your overall expectations was met and have noted the good comments on our hotel amenities, fitness, pool area, room, bed and hotel location. Thank you again and welcome back! Sunny Thai Regards Jonas Sjostedt General Manager

    Responded May 08, 2018
    Centara Pattaya Hotel
    12345
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    Centara Pattaya Hotel
    |Very good 7.6
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    • Very good location
    • Alcazar Cabaret
    • Bus Terminal is within 1.83 km