Centara Watergate Pavillion Hotel Bangkok
Centara Watergate Pavillion Hotel Bangkok
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10.0
Exceptional

"Rooms were good and nice design."

Wen J.

|

April 23, 2018

Superior - Bed Centara Watergate Pavillion Hotel Bangkok
Superior - Bed
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Lobby Centara Watergate Pavillion Hotel Bangkok
Lobby
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Lobby Centara Watergate Pavillion Hotel Bangkok
Lobby
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Interior view Centara Watergate Pavillion Hotel Bangkok
Interior view
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See map Centara Watergate Pavillion Hotel Bangkok
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Excellent
Location
8.4
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What guests are saying:
I like
Amantha from Singapore
Group
This is the second times to stay at this hotel. My family very love to stay at here because the location for this hotel is very good and the the staff were really approachable, friendly and attentive. Overall, great stay and will choose to stay at here again.
Leonard from Malaysia
Family with young children
Clean, quiet, prime location
Bella from Singapore
Couple
It was my boyfriend’s birthday and the hotel surprised him with a cake, which was placed in the room before we entered the room and gave us an upgrade. We decided to stay another 2 nights after! Great stay there!
Jasmine from Singapore
Couple
Great Hotel
Clarisa from Indonesia
Family with teens
Very good experience. Easily accessible by airport link. Good shopping areas nearby. 2 mins from Neon Market and Prathunam market
Sudhir from India
Business traveler
Great Hotel
Clarisa from Indonesia
Family with teens
It is near train station. we just walked to and from airport going to hotel.pratunam night market is near!
Francesca from Philippines
Couple
Glad to get free upgrade to suite room. Hotel room is nice and cozy. However, the shower head pressure is not very strong and sometimes the room is a bit warm. Hotel entrance is inside a small lane.
Huan from Singapore
Couple

Centara Watergate Pavillion Hotel Bangkok

Excellent location
- Inside city center
- What's nearby?
Excellent
From 6280 reviewsSee what guests said
8.5
/
10
Excellent cleanliness
8.9
Recommended by 94% of guests
Value for money8.3
Location rating8.4
Nearest airportDon Mueang International Airport (DMK)
Distance to airport19.3 km
  • 350 meters to public transportation

  • Airport transfer

  • Located in heart of Bangkok

  • Free Wi-Fi in all rooms!

Room choices
8.8
Excellent
Room comfort & quality
This property is in high demand!Booked 23 times since yesterday | 25 travelers are looking at this property right now
Deluxe 1 Bedroom Suite
Deluxe 1 Bedroom Suite
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed and 1 sofa bed
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Deluxe Family Residence
Deluxe Family Residence
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed and 1 bunk bed
Enter dates to see prices
Deluxe Twin
Deluxe Twin
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
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Deluxe
Deluxe
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
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Superior Twin
Superior Twin
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
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Superior
Superior
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 king bed or 1 queen bed
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Premium Family Residence
Premium Family Residence
...
  • Room size: 39 m²/420 ft²
  • City view
  • 1 king bed and 1 bunk bed
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Fliggy Baobei Package
Fliggy Baobei Package
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 king bed or 1 queen bed
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Superior Room
Superior Room
...
  • Shower
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Twin/Double room - De Luxe
Twin/Double room - De Luxe
...
  • Shower
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Have a question for Centara Watergate Pavillion Hotel Bangkok?

What people love about the property

  • 10.0
    Exceptional

    "Great location, clean hotel!"

    POH

    |

    February 21, 2018

  • 10.0
    Exceptional

    "Overall, great stay and will choose to stay again !"

    POH

    |

    February 21, 2018

  • 10.0
    Exceptional

    "Good location nice breakfast nice staff"

    FangYu

    |

    February 13, 2018

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More about Centara Watergate Pavillion Hotel Bangkok

More about Centara Watergate Pavillion Hotel Bangkok

9.2
Exceptional

"Clean hotel good service great location"

Shu N.

|

March 8, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Thai cuisine
Thai cuisine
Bangkok City Inn Cafe
290 m Thai
Ai-Jook
310 m Thai
Krua Aroi
440 m Thai
American cuisine
American cuisine
Sizzler's - Central World
350 m American, International
Greyhound Central Chidlom
780 m American, Asian, Thai
BKK Bagel Bakery
830 m American, Delicatessen
Asian cuisine
Asian cuisine
Chillihip Restaurant Centara Watergate Hotel Bangkok
50 m Asian, European, Thai
Cafe 9
70 m Asian, Cafe, European
Swagath Indian Restaurant
150 m Asian, Indian

What they offer

9.2
Exceptional

"Clean hotel, good service ,great location, near shopping dis..."

Shu N.

|

March 8, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show more

Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (6280)Booking.com Reviews (769)
8.5
/
10
Cleanliness8.9
Facilities8.0
Location8.4
Room comfort and quality8.8
Service8.7
Value for money8.3
Provided by verified guests of Agoda
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All guests (6280)
All room types
Showing 4679 verified guest comments
12345
8.0
Excellent
Dermawani from Indonesia
Family with teens
Superior Twin
Stayed 1 night in June 2018
Location is excelent”
Room is clean bright and modern. The Main entrance is behind the building but so far taxi driver and Grad could find it easily. walking distance to Pratunam market . If you want to shop the cheap fashion product or glossary this hotel is highly recommended.
Reviewed December 08, 2018
Dear Dermawani, Thank you for your review. We are glad to read that you enjoyed our location. We appreciate you highlight the fact that taxi drivers were able to find the entrance easily. Indeed, they just need to understand that they just need to drive all around the building. Thank you again for your recommendation. Kind regards, Alexandre Frenkel General Manager
Responded December 10, 2018
Centara Watergate Pavillion Hotel Bangkok
8.0
Excellent
HWEE from Singapore
Family with young children
Superior Twin
Stayed 1 night in November 2018
Like the big beds but overall quite average ”
The hotel seems relatively new. Only here for a short stay. Like the big beds from the twin room. Good for family with young children. Bathroom is quite small and there is no lock to the door. There was shortage of hooks in the bathroom as well. When I checked in the hotel staff was a bit aloof. Not very service oriented.
Reviewed December 05, 2018
10.0
Exceptional
LIM from Singapore
Family with young children
Premium Family Residence
Stayed 1 night in December 2018
Exceptional”
Great location near to night market and shopping mall. Our 1st time stay and were so happy to get a free upgrade to their Metro suite. A very memorable stay for my family indeed.The staffs were very helpful and friendly too. Will definitely be back again.
Reviewed December 08, 2018
Dear Lim, Thank you for your review and full rating. We are glad you enjoyed this exceptional upgrade and that this contributed to a memorable stay. We definitely look forward to welcoming you back as well. Yours sincerely, Alexandre Frenkel General Manager
Responded December 10, 2018
Centara Watergate Pavillion Hotel Bangkok
9.2
Exceptional
Ann from Singapore
Family with young children
Premium Family Residence
Stayed 7 nights in November 2018
Exceptional”
Nice and clean hotel. Premium family room comes with huge bed and a bunk bed. Bunk bed suitable for 1.65 teenage. Initially thought it was a small bunk bed for kids. Bathroom is very slippery. Youngest 4yrs fell after stepping into the wet shower area. Overall staffs are friendly especially at level 1 lobby. House cleaning did a great job Everyday. Breakfast was served with different types of foods. 👍🏼👍🏼👍🏼
Reviewed December 07, 2018
Dear Ann, Thank you for your review. We are happy to read that you had a pleasant family break with us and appreciate your comment about the staff and the breakfast. We have duly noted your comment about the the floor of the bathroom however. For future reference we can provide additional mats upon request. Yours sincerely, Alexandre Frenkel General Manager
Responded December 07, 2018
Centara Watergate Pavillion Hotel Bangkok
9.6
Exceptional
PAO-HAN from Taiwan
Couple
Deluxe
Stayed 2 nights in November 2018
Good experience,good breakfast,good spa massage of hotel”
Good experience, good staffs of hotel, but the water pressure of shower is too low to using, the hotel’s spa massage in 9th floor is very good(buy one get one free 12:00pm-15:00pm),breakfast is very good,Staff can help you call a rent car from hotel to BKK (400B).
Reviewed November 23, 2018
Dear Pao-Han, Thank you for you review. We are delighted to learn you enjoyed your stay with us, but have noted your remark regarding the shower. We appreciate also that you tried our Cense Spa. We look forward to welcoming you back on a future visit. Kind regards, Alexandre Frenkel General Manager
Responded November 24, 2018
Centara Watergate Pavillion Hotel Bangkok
8.8
Excellent
Rebecca from Malaysia
Solo traveler
Superior Twin
Stayed 3 nights in November 2018
Great Hotel”
Bed is comfy, bathroom and shower is a good size, breakfast was fulfilling with many choices to meet anyone's taste. Slightly far from main shopping centres I. E. Central World, Platinum and Siam Paragon, but as long as you're light on your feet, it's no sweat. Only worry is if you have tonnes to carry back to hotel. Staff in hotel has been so helpful, catering to our request. Overall, a memorable stay.
Reviewed November 22, 2018
Dear Rebecca, Thank you for your kind review. We are delighted to read you enjoyed the Centara Watergate Pavillion and its location and appreciate your kind comments about the staff. We look forward to welcoming back on a future visit to Bangkok. Kind regards, Alexandre Frenkel General Manager
Responded November 23, 2018
Centara Watergate Pavillion Hotel Bangkok
10.0
Exceptional
Leonard from Malaysia
Family with young children
Premium Family Residence
Stayed 2 nights in November 2018
Good Hotel”
This is the second times to stay at this hotel. My family very love to stay at here because the location for this hotel is very good and the the staff were really approachable, friendly and attentive. Overall, great stay and will choose to stay at here again.
Reviewed November 17, 2018
Dear Leonard, Thank you for returning to Centara Watergate Pavillion recently and mostly for your kind compliments about our staff, this is appreciated. We definitely look forward to welcoming you back the next time you plan a trip to Bangkok. Kind regards, Alexandre Frenkel General Manager
Responded November 19, 2018
Centara Watergate Pavillion Hotel Bangkok
10.0
Exceptional
Jasmine from Singapore
Couple
Superior
Stayed 1 night in November 2018
Delightful surprise”
It was my boyfriend’s birthday and the hotel surprised him with a cake, which was placed in the room before we entered the room and gave us an upgrade. We decided to stay another 2 nights after! Great stay there!
Reviewed November 14, 2018
Dear Jasmine, Your high rating is also delightful, thank you for this mark of appreciation and for choosing us, and then extending. We are happy that you enjoyed your Bangkok break with your boyfriend. Kind regards, Alexandre Frenkel General Manager
Responded November 19, 2018
Centara Watergate Pavillion Hotel Bangkok
9.2
Exceptional
Allan from Singapore
Family with young children
Superior
Stayed 4 nights in November 2018
wonderful stay in bkk”
Centara truly didn’t disappoint. The friendly concierge at Level 1, who never fail to extend their help and services, and sending their regards to my son who happened to fall sick during our trip. The reception desk, who kindly attended to our hotel requests for a connecting room which made our stay so comfortable and convenient to care for my son. The housekeeping crew also did a great job on both rooms as my son dirtied the bed with his medication on the first night and the crew also provided extra amenities to make sure we had enough to attend to. The breakfast buffet was also one of the tops that I had. My son enjoyed his stay and told me he wants to go back again. Thank you for the great adventures, we will certainly be back for more!
Reviewed November 14, 2018
Dear Allan, Thank you for your comprehensive message of appreciation which we have shared with the team who is ever motivated to know that their efforts are recognized. We also certainly look forward to welcoming you back for more adventures. Kind regards, Alexandre Frenkel General Manager
Responded November 19, 2018
Centara Watergate Pavillion Hotel Bangkok
10.0
Exceptional
daniel from Singapore
Family with young children
Premium Family Residence
Stayed 2 nights in November 2018
Best for every aspect - cleanliness, location, staffs politeness.”
this is my 2nd time stay in this hotel which gave us good impression since the last stay. They even wrote me a card to welcome us back again and kids have surprise chocolate ready for them. What a nice gesture that kids enjoyed themselves so much in their own space. Definitely will be back .
Reviewed November 14, 2018
Dear Daniel, Thank you for your kind message and recognition. We have shared your feedback with our colleagues who are happy to learn that their efforst are appreciated, especially by loyal guests like you. We definitely look forward to welcoming you back on your next trip. Kind regard, Alexandre Frenkel General Manager
Responded November 19, 2018
Centara Watergate Pavillion Hotel Bangkok
8.0
Excellent
THONG from Singapore
Family with young children
Superior Twin
Stayed 3 nights in November 2018
Very good”
Great Service from all the Hotel Staff! Thank you!!
Reviewed December 07, 2018
Dear Thong, Thank you for your rating and your quote, much appreciated. Kind regards, Alexandre Frenkel General Manager
Responded December 07, 2018
Centara Watergate Pavillion Hotel Bangkok
10.0
Exceptional
Mark from New Zealand
Couple
Deluxe
Stayed 3 nights in November 2018
Excellent Hotel Experience ”
As soon as we arrived the staff were fantastic, they arranged a wheelchair for me, upgraded our room so the wheelchair could move around better. Very helpful, informative and no hassles at all. The young lady that checked us in and made sure everything was ok was one of the best customer service staff members I have come across and that's saying something as I have traveled the world for over 34 years. Her name was Cheerapa, she made our stay unbelievable, thanks to all at Centers Watergate Pavilion
Reviewed November 30, 2018
Dear Mark, Thank you for staying with us and for taking the time to share your experience. We are delighted to learn that we were able to make your stay more comfortable and will definitely communicated your kind words to our Guest Service Supervisor, Khun Cheerapa Yachan, who will be very happy to know that her efforts are appreciated. We certainly look forward to welcoming you back the next time you will be travelling to Bangkok. Kind regards Alexandre Frenkel General Manager
Responded December 04, 2018
Centara Watergate Pavillion Hotel Bangkok
8.8
Excellent
Noor from Singapore
Couple
Superior
Stayed 3 nights in November 2018
no complimentary swan as promised ”
did email the hotel and they said will do a swan as complimentary for my honeymoon but didn't... besides that this is my first time in bangkok, will love to come back here for shopping but definitely will try other hotels instead! this hotel is very clean and the staff is efficient
Reviewed November 06, 2018
Dear Noor, Thank your for choosing to stay with us on the special occasion of your honeymoon and for sharing your experience at Centara Watergate Pavillion Hotel. I appreciate that you found us to be clean and our staff efficient, but am terribly sorry about the fact that we failed on our promise. I can fully understand your disappointment on this shortcoming from your side and would like to offer you our most sincere apologies. I appreciate you have brought this up to our attention and am sorry we did not hear this during your stay. Yours sincerely, Alexandre Frenkel General Manager
Responded November 07, 2018
Centara Watergate Pavillion Hotel Bangkok
10.0
Exceptional
Jun from Singapore
Group
Superior
Stayed 1 night in September 2018
Customer service and location are good”
Due to lack of twin bed rooms, our room was upgraded to deluxe room which is much bigger and nice, thanks to the good customer service. The location is good as it’s nearby many big Malls within walkable distance. Everything else are up to the standard.
Reviewed September 20, 2018
Dear Jun, Thank you again for your review. I was glad to read that we were able to meet your requirement for a twin room through an upgrade and will be happy to share your appreciation with the team, who looks forward to welcoming you back o a future visit. Kind regards, Alexandre Frenkel General Manager
Responded September 21, 2018
Centara Watergate Pavillion Hotel Bangkok
10.0
Exceptional
Jun from Singapore
Group
Superior
Stayed 1 night in September 2018
Customer service and location is good”
Due to lack of twin bed rooms, our room was upgraded to deluxe room which is much bigger and nice, thanks to the good customer service. The location is good as it’s nearby many big Malls within walkable distance. Everything else are up to the standard.
Reviewed September 20, 2018
Dear Jun, Thank you very much for you full rating. I am happy to read that we were able to meet your requirement for a twin room through an upgrade. The team will appreciate your recognition, and look forward to welcoming you back on a future visit. Kind regards, Alexandre Frenkel General Manager
Responded September 21, 2018
Centara Watergate Pavillion Hotel Bangkok
9.6
Exceptional
Soh from Singapore
Family with teens
Deluxe 1 Bedroom Suite
Stayed 4 nights in November 2018
Good value for money place to stay”
Fitted my choice for a good comfortable place which wasnt too expensive. Stayed in a corner suite which had a roll-out sofa bed for my kid which was really comfortable. location was great, with lotsa massage spots and food choices outside. Being near the Neon market and fast food joints was saved me quite a bit of walking to get my night snack. Staff were always friendly and polite. Would recommend the place for family with kids
Reviewed November 23, 2018
Dear Son, Thank you for staying with us and for your kind review and recommendation, especially your remark about the staff. This is appreciated. Kind regards, Alexandre Frenkel General Manager
Responded November 24, 2018
Centara Watergate Pavillion Hotel Bangkok
10.0
Exceptional
Wei from Singapore
Group
Superior Twin
Stayed 3 nights in November 2018
Nice Friendly Staffs who will brighten your days. ”
My family and I have checked in to this hotel for 4 days 3 nights. I will like to compliment all the staffs at the entrance of the hotel, they are friendly and their smiles actually brighten the rest of our days, although I was really tired at that point of time as we took the Super early flight. They also help us to label our luggages and direct us to the reception at level 9. The staffs at the counter I didn’t catch their name, but I know one of them is from Taiwan as her name tag have Taiwan flag on it. They are really friendly and really giving us an extra mile of service which I have not received for a Long time from other hotel we went before. All these staffs that are in the frontline of the hotel services are your assets. Hope that the company treat them with full respect and support. I will highly recommend this hotel to my friends. Thank you and keep up the good work.
Reviewed November 21, 2018
Dear Wei, Thank you very much for your rating and comprehensive review. We are sharing all reviews with the team and your kind comments will certainly be appreciated by the team as they notice their efforts do get recognised by our guests. This motivates all of us to maintain and further improve our services. Thank you again for your recommendation. Kind regards, Alexandre Frenkel General Manager
Responded November 23, 2018
Centara Watergate Pavillion Hotel Bangkok
10.0
Exceptional
Jane from United Kingdom
Couple
Superior
Stayed 3 nights in October 2018
Lovely hotel well located in central Bangkok”
A haven of peace and quiet once you get past the shopping centre on the lower floors of the building, well appointed room with comfortable bed and good shower, free wifi worked well, only minor grouch was only one chair in the room to sit in
Reviewed November 20, 2018
Dear Jane, Thank you for your full rating and review. We are delighted that you enjoyed your stay and have noted your comment about the additional chair in the room for future improvements. Kind regards, Alexandre Frenkel General Manager
Responded November 23, 2018
Centara Watergate Pavillion Hotel Bangkok
8.4
Excellent
Cherlin from Singapore
Couple
Superior
Stayed 4 nights in November 2018
Yearly Affair”
It's an yearly affair for me to BKK, my preferred stay is always Centara. But i was rather disappointed that the rooms starts to show signs of wear & tear here & there. They were quite visible to the eyes. Popping up of Vinyl flooring, peeling from the wall & underneath the bed. Nevertheless, my stay with Centara is still great. Hope to see upgrading to be done in the room so as to reflect better reputation for the Organisation. Once again, thanks for making my stay safe & comfortable.
Reviewed November 16, 2018
Dear Cherlin, Thank you for your loyalty to the Centara Watergate Pavillion and for your feedback. We are happy that overall you had a safe and comfortable stay with us. However please accept our apologies for the inconvenience experienced with your room. We shall certainly review the points that you have highlighted and have actually started to re-do the flooring in some of the rooms progressively. Kind regards, Alexandre Frenkel General Manager
Responded November 19, 2018
Centara Watergate Pavillion Hotel Bangkok
8.0
Excellent
Ho from Singapore
Group
Superior
Stayed 3 nights in November 2018
A good room to come back to.”
Rooms were clean and large. Buffet breakfast was extensive. WiFI was fast. Location was good. We didn't spend much time in the room (why would we? we're in Bangkok!) but it was very nice to come back to a nice, comfortable room each day. My only quibble is the strange absence of towel rails in the bathroom. There was no place to hang our wet towels after a shower. Not a big deal, but I've never encountered this before.
Reviewed November 13, 2018
Dear Mr Ho, Thank you for reviewing Centara Watergate and for your compliments, much appreciated. We have taken note of your remark regarding the towel hangers apart from the hooks that are provided. Yours sincerely, Alexandre Frenkel General Manager
Responded November 19, 2018
Centara Watergate Pavillion Hotel Bangkok
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  • Excellent location
  • Central World
  • Airport Rail Link Ratchaprarob Station is within 0.35 km