Centara Watergate Pavillion Hotel Bangkok
2018

Centara Watergate Pavillion Hotel Bangkok

567 Ratchaprarop Road, Makkasan, Pratunam, Bangkok, Thailand, 10400
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Superior - Bed Centara Watergate Pavillion Hotel Bangkok
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    Lobby Centara Watergate Pavillion Hotel Bangkok
    Lobby Centara Watergate Pavillion Hotel Bangkok
    Interior view Centara Watergate Pavillion Hotel Bangkok
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     Centara Watergate Pavillion Hotel Bangkok

    Guest reviews

    8.5
    Excellent
    /10
    (6689 reviews)See what guests said
    10.0
    Exceptional

    "Situated for access to a lot of activities."

    Dennis

    -

    September 7, 2018

    8.9
    Excellent cleanliness
    Recommended by 94% of guests

    Property highlights

    • 350 meters to public transportation

    • Airport transfer

    • Located in heart of Bangkok

    • Free Wi-Fi in all rooms!

    This property is in high demand!Booked 27 times since yesterday | 37 travelers are looking at this property right now
    Excellent
    Location
    8.4
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Country Road Fashions130 m
  • Pratunum Market130 m
  • Lee Fashion Tailor160 m
  • Palladium Square Shopping Mall170 m
  • Paul's Fashion200 m
  • Newman Exclusive Tailor220 m
  • Indra Square220 m
  • Trimurti Shrine220 m
  • Pratunam Center220 m
  • Platinum Fashion Mall250 m
  • Value for money8.3
    Location rating8.4
    Nearest airportDon Mueang International Airport (DMK)
    Distance to airport19.8 km
    Select your room
    8.8
    Excellent
    Room comfort & quality
    Deluxe 1 Bedroom Suite
    Deluxe 1 Bedroom Suite
    ...
    • Room size: 42 m²/452 ft²
    • City view
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Deluxe Family Residence
    Deluxe Family Residence
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 1 king bed and 1 bunk bed
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    Deluxe Twin
    Deluxe Twin
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 2 single beds
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    Deluxe
    Deluxe
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior Twin
    Superior Twin
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Superior
    Superior
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 1 king bed or 1 queen bed
    Enter dates to see prices
    Premium Family Residence
    Premium Family Residence
    ...
    • Room size: 39 m²/420 ft²
    • City view
    • 1 king bed and 1 bunk bed
    Enter dates to see prices
    Twin/Double room - De Luxe - Room Only
    Twin/Double room - De Luxe - Room Only
    ...
    • Shower
    Enter dates to see prices
    Twin room - De Luxe
    Twin room - De Luxe
    ...
    • Shower
    Enter dates to see prices
    Double Room
    Double Room
    ...
    • Shower
    Enter dates to see prices
    Have a question for Centara Watergate Pavillion Hotel Bangkok?

    What people love about the property

    • 8.4
      Excellent

      "Good service & best location ."

      siew H.

      |

      December 29, 2018

    • 8.0
      Very good

      "Breakfast was fine, the hotel and room itself is nice and new."

      IVY

      |

      January 14, 2019

    • 8.8
      Excellent

      "Really worth to stay and the breakfast is awesome."

      Chew

      |

      January 12, 2019

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    More about Centara Watergate Pavillion Hotel Bangkok

    More about Centara Watergate Pavillion Hotel Bangkok

    8.8
    Excellent

    "Overall, a memorable stay."

    Rebecca S.

    |

    November 22, 2018

    An overview

    Show less

    What they offer

    9.6
    Exceptional

    "Value for money, great location, friendly staff!"

    Xiuxing

    |

    January 14, 2019

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Thai cuisine
    Thai cuisine
    Bangkok City Inn Cafe
    290 m Thai
    Ai-Jook
    310 m Thai
    Krua Aroi
    440 m Thai
    American cuisine
    American cuisine
    Sizzler's - Central World
    350 m American, International
    Greyhound Central Chidlom
    780 m American, Asian, Thai
    BKK Bagel Bakery
    830 m American, Delicatessen
    Asian cuisine
    Asian cuisine
    Chillihip Restaurant Centara Watergate Hotel Bangkok
    50 m Asian, European, Thai
    Cafe 9
    70 m Asian, Cafe, European
    Swagath Indian Restaurant
    150 m Asian, Indian

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Announcements

    A security deposit of 1,000 Baht per room per night is required upon check-in for charges or damages during the stay and will be refunded upon departure

    Real reviews from real guests

    Agoda Reviews (6689)Booking.com Reviews (725)
    8.5
    /
    10
    Cleanliness8.9
    Facilities8.0
    Location8.4
    Room comfort and quality8.8
    Service8.7
    Value for money8.3
    Provided by verified guests of Agoda
    All languages
    All guests (6689)
    All room types

    Show reviews that mention 

    Showing 4825 verified guest comments
    12345
    8.8
    Excellent
    KOK from Singapore
    Couple
    Superior
    Stayed 3 nights in March 2019
    Good customer recovery service”
    It was a wonderful stay with large and clean rooms. Walking distance to most places of interests but location was a walk through a long alley/a empty shopping mall. Alley and first floor can be of newer designs. Lobby and other parts of hotel was on point. Sadly,we arrived at 3pm (check in time) and were informed that if we wanted a king bed it would only be ready after 4.30pm. Otherwise we can take the twin room available immediately but beds can’t be pushed tgt. As a couple we decided to wait but were not offered a reason or excuse for the delay of check in time. When asked,recept staff just replied ‘the room was still occupied and but we already phoned for the guest to leave early’ no apologies for the delay either. Next day there was a survey and we gave feedback on the check in issue and were promptly provided a late check out. (Possibly causing someone else to get their room late) and we took it. Lol
    Reviewed March 06, 2019
    Dear Kok, Thank you very much for your review further to your stay with us. We are happy to learn that you had a pleasant stay overall and that we were able to address the issue you highlighted when replying to our guest questionnaire. We appreciate your mention of this. At the same time we will conduct re-briefing on how to handle such delays. We indeed hope to have the pleasure of welcoming you back on a future trip to Bangkok. Yours sincerely, Alexandre Frenkel General Manager
    Responded March 07, 2019
    Centara Watergate Pavillion Hotel Bangkok
    10.0
    Exceptional
    Janet from Singapore
    Couple
    Superior
    Stayed 1 night in February 2019
    Fantastic customer service”
    Smooth check in and the associates are really friend and helpful. They speak very good English. My husband fell ill during our departure date. A kind gentleman quickly passed me a plastic bag in case my hubby vomit in the taxi during our check out. We felt the warm hospitality staying at this hotel. Thank you so much and we will return in June!
    Reviewed February 22, 2019
    Dear Janit, Thank you also for your fantastic review. We appreciate very much your kind comments about the staff, and are glad that we were able to assist. Very sorry to read that your husband did not feel well during this visit. We are sure he will be able to enjoy the next one better. We certainly look forward to welcoming you back in June, and are grateful for this mention. Kind regards, Alexandre Frenkel General Manager
    Responded February 28, 2019
    Centara Watergate Pavillion Hotel Bangkok
    10.0
    Exceptional
    Maria from Philippines
    Family with teens
    Superior Twin
    Stayed 3 nights in February 2019
    Very good location. Decent, clean hotel. ”
    Centara’s location is its strongest point. Very close to a lot of night markets and popular malls. The hotel is decent and clean. Breakfast was awesome! The staff were kind and friendly, always ready to help. I am definitely recommending this hotel.
    Reviewed March 02, 2019
    Dear Maria, Thank you very much for your review. We are happy that you thoroughly enjoyed your stay and appreciate particularly your comment about the staff. Kind regards, Alexandre Frenkel General Manager
    Responded March 05, 2019
    Centara Watergate Pavillion Hotel Bangkok
    8.8
    Excellent
    min from Malaysia
    Couple
    Superior Twin
    Stayed 2 nights in February 2019
    Strategic location”
    Strategic location. Near to night market. Walkable to Big C, BTS station, Siam area and etc. Staffs are friendly and accomodative. Awesome stay!
    Reviewed March 05, 2019
    Dear min, Thank you for your awesome review as well and for your kind comment about the staff, much appreciated. Kind regards, Alexandre Frenkel General Manager
    Responded March 05, 2019
    Centara Watergate Pavillion Hotel Bangkok
    8.4
    Excellent
    Galilean from Singapore
    Family with teens
    Superior
    Stayed 2 nights in February 2019
    Hotel did not recognise my Agoda booking ID at first. But hotel manager helped greatly!”
    Very grateful to the hotel manager. The hotel did not recognise my booking from Agoda and helped greatly. Concurrently, I submitted an issue on Agoda. Finally someone from Agoda called me from HK and got me a new booking ID after 1.5hours. My elderly mother was also unwell and needed a sleep. Am very grateful to the hotel manager :) Thank you again for your help and stay.
    Reviewed February 19, 2019
    Dear Galilean, Thank you very much for staying at Centara Watergate with your family and for your review. We are happy to read that we were able to assist you to your satisfaction and indeed appreciate your kind recognition. We look forward to the pleasure of welcoming you back on a future trip to Bangkok. Kind regards, Alexandre Frenkel General Manager General Manager
    Responded February 20, 2019
    Centara Watergate Pavillion Hotel Bangkok
    7.6
    Very good
    Sofia
    Couple
    Deluxe
    Stayed 2 nights in February 2019
    Recommend”
    We stayed here 2 nights only for shopping. Good location, close to night marked. Our room smelled paint but it was not so much, room was fresh. Good shower. Breakfast was very good!
    Reviewed March 05, 2019
    Dear Sofia, Thank you for your review. We are glad you enjoyed your stay but are concerned that the room did smell paint. I am sorry that we did not hear this during your stay. Please accept our apologies for any inconvenience caused. Yours sincerely, Alexandre Frenkel General Manager
    Responded March 05, 2019
    Centara Watergate Pavillion Hotel Bangkok
    10.0
    Exceptional
    Ninh from Vietnam
    Couple
    Deluxe Double/Twin Room
    Stayed 3 nights in September 2018
    perfect hotel, will definitely go back”
    i have nothing to complain to be honest. My trip was so perfect, i love this hotel!
    Reviewed March 06, 2019
    Dear Ninh, Thank you very much for your review which we certainly also love. It is great to read that you thoroughly enjoyed your stay at Centara Watergate Pavillion Hotel Bangkok. Kind regards, Alexandre Frenkel General Manager
    Responded March 06, 2019
    Centara Watergate Pavillion Hotel Bangkok
    8.4
    Excellent
    Anqi from Singapore
    Group
    Superior
    Stayed 4 nights in January 2019
    Staff is friendly, try to accommodate to request whenever possible.”
    They are always on smiles and requests like staying on the same floor with your friends can be accommodated (if available). Location is ok, not far, but still a distance away from the main shopping areas. Requested ice and towels multiple times due to my fever, they were fast to deliver the items. Thank you, thank you for accommodating.
    Reviewed January 30, 2019
    Dear Anqi, Your kind lines are much appreciated. We are happy to read that we were able to support you while you were not feeling well. We have shared you kind comment with the people concerned and they are indeed thankful to see that their efforts are recognized. We look forward to the pleasure of welcoming you back. Kind regards Alexandre Frenkel General Manager
    Responded January 30, 2019
    Centara Watergate Pavillion Hotel Bangkok
    8.0
    Excellent
    YU from Singapore
    Family with teens
    Superior Twin
    Stayed 5 nights in January 2019
    Prefect for shopaholics”
    Cheap shopping within the mall. Can get airport transfer with the level 1 shop (Discovery tour) at 600 baht one way with 7 seater. What a steal! Cheaper than taxi outside. Travelled with my elderly parents and they think the bed is a bit too soft for them. Overall, a good stay.
    Reviewed January 18, 2019
    Dear Yu, Thank you for your review. We are glad to read you enjoyed your shopping time in Bangkok with your parents and look forward to the pleasure of welcoming you back. Kind regards, Alexandre Frenkel General Manager
    Responded January 21, 2019
    Centara Watergate Pavillion Hotel Bangkok
    8.8
    Excellent
    JOSEPHINE from Malaysia
    Group
    Superior Twin
    Stayed 3 nights in January 2019
    Good location ”
    Good location. Many choices for breakfast. Must go up to their WALK lounge for a light drink and chat with friends and beautiful view. Only one small thing the management should look into it - The water pump pressure is too small and too slow, hot water not functioning (sometime too hot and sometime too cold) 😩 Overall - Good👍
    Reviewed January 17, 2019
    Dear Josephine, Thank you very much for your review. We are happy to learn you enjoyed your stay and appreciate your recommendation to visit our WALK rooftop bar. We have noted your comment about the water pressure which we are due to address within this year. Please accept our apologies for any inconvenience this has caused. Kind regards, Alexandre Frenkel General Manager
    Responded January 21, 2019
    Centara Watergate Pavillion Hotel Bangkok
    8.8
    Excellent
    Aizhen from Singapore
    Family with teens
    Superior Twin
    Stayed 3 nights in December 2018
    Will go again! :)”
    We had a pleasant stay at Centara Watergate. The hotel was within walking distance from the airport railway station. The breakfast variety was good and the rooms were very comfortable. I would definitely return. :)
    Reviewed January 03, 2019
    Dear Aizhen, Your kind review indeed puts a :-) on our face, and your recommendation is greatly appreciated. THANK YOU. Kind regards, Alexandre Frenkel General Manager
    Responded January 07, 2019
    Centara Watergate Pavillion Hotel Bangkok
    9.6
    Exceptional
    Su from Malaysia
    Group
    Superior Twin
    Stayed 1 night in December 2018
    Great hotel, good service and great breakfast spread ”
    The service is first class. I left my pants in the hotel and only realised it a few days later when I was in Hua Hin. Sent an email and got a very quick response that it could sent it to me in Khao Yai by express delivery . Unfortunately I was already in Hua Hin so asked to get them to deliver to me in another hotel I was staying in Bangkok after I came back from Hua Hin and this was what the hotel did.
    Reviewed December 31, 2018
    Dear Su, Thank you for choosing Centara Watergate Pavillion and for your review. We are happy to learn that we were able to assist with your missing pants after your stay. The fact that you mentioned this here is much appreciated. Wishing you a Happy New Year 2019. Kind regards, Alexandre Frenkel General Manager
    Responded January 01, 2019
    Centara Watergate Pavillion Hotel Bangkok
    8.8
    Excellent
    Phng from Singapore
    Family with young children
    Deluxe Double/Twin Room
    Stayed 2 nights in December 2018
    Stay in Centara”
    This was my 2nd time staying in Centara. I went back again due to the following. A. Good location. Near to night market and shopping malls. B. Staffs are friendly and helpful. C. Chinese speaking front desk staffs. D. Welcome drinks and a cold towel to refresh. E. Room is clean F. Good varieties of foods for breakfast. G. Strong internet signal. H. Lift is control by card access.
    Reviewed December 27, 2018
    Dear Phng, ... and I: friendly loyal guests from Singapore. Thank you so much for your loyalty and for your bullet points review highlighting our key points, very much appreciated and we are happy to be your basis here in Bangkok. Looking forward to welcoming you back on a future trip. Kind regards, Alexandre Frenkel General Manager
    Responded December 29, 2018
    Centara Watergate Pavillion Hotel Bangkok
    9.6
    Exceptional
    Ching from Singapore
    Family with teens
    Deluxe
    Stayed 4 nights in December 2018
    Good value for money and 5 min walk to Central World”
    Though the entrance is obscure, the location is great for the price we paid. The hotel is great - helpful staff, clean spacious deluxe room. Sufficient variety for breakfast. Would have liked the hotel to have a swimming pool to cool off in but as it turned out, we didn't have time to take a dip.
    Reviewed December 25, 2018
    Dear Ching, Thank you for your review and kind mention about the staff. We are glad you enjoyed our deluxe rooms. What you experienced is the Pratunam shopping effect. You wish there would have been a swimming-pool but actually no time to use it during the stay. We hope to have the pleasure of welcoming you back. Kind regards, Alexandre Frenkel General Manager
    Responded December 29, 2018
    Centara Watergate Pavillion Hotel Bangkok
    9.2
    Exceptional
    Hongda from Singapore
    Group
    Superior
    Stayed 3 nights in July 2018
    Luxurious stay (for the rich and pampered)”
    I'm just an average Joe so cheap hotel is usually more of my kind of thing. The hotel impressed me, maybe because i'm so used to the typical no-frills hotel. The room is comfortable, the toilet is neat and organised. The Platinum mall is about 5-10 mins walk away. To be honest, this hotel is for people who wants luxury. For average Joes like me, i'll be counting every dollar that i spent and bargaining with hawkers to keep my expenses down. Hence, I would be staying in my boutique hotels the next time. Unless I'm feeling rich enough for a pampered trip.
    Reviewed December 25, 2018
    Dear Hongda, Thank you for your kind review. We are happy you found us to be a luxury hotel and enjoyed your stay. We appear to be a four star hotel, so are very honored about your rating. You are welcome to visit us again. Some comfort is always nice and one needs to recharge his batteries in a comfortable bed after a day of shopping an bargaining. Best regards, Alexandre Frenkel General Manager
    Responded December 29, 2018
    Centara Watergate Pavillion Hotel Bangkok
    8.4
    Excellent
    Jenica from Singapore
    Family with teens
    Superior
    Stayed 2 nights in December 2018
    Satisfactory stay in Centara Watergate Pavillion Hotel”
    The location is good as it is walking distance to the train station and Partinum mall. The staff are also friendly and professional. I want to applaud the staff at the bell service/ concierge counter who took the initiative to render their help at the entrance area.
    Reviewed December 24, 2018
    Dear Jenica Thank you for your review, which will be shared with the team at the bell / concierge service. This is appreciated. Kind regards, Alexandre Frenkel General Manager
    Responded December 24, 2018
    Centara Watergate Pavillion Hotel Bangkok
    8.0
    Excellent
    Dermawani from Indonesia
    Family with teens
    Superior Twin
    Stayed 1 night in June 2018
    Location is excelent”
    Room is clean bright and modern. The Main entrance is behind the building but so far taxi driver and Grad could find it easily. walking distance to Pratunam market . If you want to shop the cheap fashion product or glossary this hotel is highly recommended.
    Reviewed December 08, 2018
    Dear Dermawani, Thank you for your review. We are glad to read that you enjoyed our location. We appreciate you highlight the fact that taxi drivers were able to find the entrance easily. Indeed, they just need to understand that they just need to drive all around the building. Thank you again for your recommendation. Kind regards, Alexandre Frenkel General Manager
    Responded December 10, 2018
    Centara Watergate Pavillion Hotel Bangkok
    8.8
    Excellent
    Geraldine from Singapore
    Family with teens
    Deluxe 1 Bedroom Suite
    Stayed 4 nights in February 2019
    Lovely Room & Great Stay”
    Staff were amiable and helpful :) Room was really comfortable and clean! Enjoyed my stay and will definitely come back again.
    Reviewed March 05, 2019
    Dear Geraldine, Once again thank you so much for this second nice comment, very much appreciated. Yours sincerely, Alexandre Frenkel General Manager
    Responded March 05, 2019
    Centara Watergate Pavillion Hotel Bangkok
    8.8
    Excellent
    Geraldine from Singapore
    Group
    Deluxe
    Stayed 4 nights in February 2019
    Great Service Staff & Clean Rooms”
    Second Stay here. Staff were efficient and responsive whenever help is needed. Room is clean and well kept :) Enjoyed my stay here and definitely will stay again!
    Reviewed March 05, 2019
    Dear Geraldine, Thank you for making Centara Watergate your home in Bangkok and for your loyalty. Your kind mention about the service and the staff is appreciated and we certainly will be very happy to welcoming you back. Kind regards, Alexandre Frenkel General Manager
    Responded March 05, 2019
    Centara Watergate Pavillion Hotel Bangkok
    8.4
    Excellent
    Paul from Singapore
    Couple
    Superior
    Stayed 3 nights in February 2019
    Great anniversary getaway ”
    Great for relaxing, shopping and getting around
    Reviewed March 05, 2019
    Dear Paul, Thank you for staying with us on this special occasion, glad to read you had a good time. Kind regards, Alexandre Frenkel General Manager
    Responded March 05, 2019
    Centara Watergate Pavillion Hotel Bangkok
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    Centara Watergate Pavillion Hotel Bangkok
    |Excellent 8.5
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    Experiences on Agoda. Because your room is just the beginning.

    • Excellent location
    • Central World
    • Airport Rail Link Ratchaprarob Station is within 0.35 km