Centra by Centara Cha Am Beach Resort Hua Hin (SHA Extra Plus)
Centra by Centara Cha Am Beach Resort Hua Hin (SHA Extra Plus)
Centra by Centara Cha Am Beach Resort Hua Hin (SHA Extra Plus)
Centra by Centara Cha Am Beach Resort Hua Hin (SHA Extra Plus)
Centra by Centara Cha Am Beach Resort Hua Hin (SHA Extra Plus)
Centra by Centara Cha Am Beach Resort Hua Hin (SHA Extra Plus)
Centra by Centara Cha Am Beach Resort Hua Hin (SHA Extra Plus)
Removed from saved list

8.5

Excellent

1,257 reviews

1,257 reviews

Housekeeping10
Breakfast9
Beach9

The hotel is so generous to have the food warming-up service, too.

Oradee
- Nov 2, 2021
Highly rated by guests – 88% would recommend
See map

8.7

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Black Mountain Water Park 15.0 km
Hutsadin Elephant Foundation 16.1 km
Hua Hin Beach 17.2 km
Cicada Market 21.0 km
Vana Nava Water Jungle 21.3 km
Chopsticks Hill (Khao Takiab) 23.2 km
Huay Mongkol Temple 23.7 km
Monsoon Valley Vineyard 34.8 km
Nearby landmarks
Saiyoi Minimart 250 m
Naresuan Camp 1.8 km
Praram 6 Military Camp 1.9 km
Football Field 2.4 km
Haui Sai Nuea Railway Station 2.5 km
PTT Petrol Station 2.7 km
Rama VI Minimart 2.8 km
Ma Ruk Ha Thai Ya Wan Palace 2.9 km
Plumeria 4.0 km
Golden shower 4.1 km
Newly renovated
Free Wi-Fi

Centra by Centara Cha Am Beach Resort Hua Hin (SHA Extra Plus)

949/21 Petchakasem Road, Cha-Am, Hua Hin, Cha Am Beachfront, Hua Hin / Cha-am, Thailand, 76120 - See map

This property is in high demand!

3 travelers have booked today.

Amazing Thailand Safety and Health Administration Plus: (SHA Plus)

More than 70% of SHA-certified establishment employees have been vaccinated.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
  • Private beach

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

  • Balcony/terrace

  • Bar

Facilities

Airport transfer

Pets allowed

Car park

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Spa

Front desk [24-hour]

Luggage storage

Your dates are popular among travelersPopular destination! Properties in Hua Hin / Cha-am are being booked every minute!
Value for money8.5
Location rating8.3
Nearest airportHua Hin Airport (HHQ)
Distance to airport10.6 km

Rooms available at Centra by Centara Cha Am Beach Resort Hua Hin (SHA Extra Plus)

Ocean Suite King
...
  • Balcony/terrace
  • Shower
  • 1 king bed
Enter dates to see prices
Deluxe Pool Access Twin
...
  • Balcony/terrace
  • Shower
  • 2 single beds
Enter dates to see prices
Junior Suite King
...
  • Balcony/terrace
  • Shower
  • 1 king bed
Enter dates to see prices
Deluxe Ocean View King
...
  • Balcony/terrace
  • Shower
  • 1 king bed
Enter dates to see prices
Deluxe Pool Access King
...
  • Balcony/terrace
  • Shower
  • 1 king bed
Enter dates to see prices
Deluxe Ocean View Twin
...
  • Balcony/terrace
  • Shower
  • 2 single beds or 1 king bed
Enter dates to see prices
Superior King
...
  • Balcony/terrace
  • Shower
  • 1 king bed or 2 single beds
Enter dates to see prices
Superior Twin
...
  • Balcony/terrace
  • Shower
  • 2 single beds
Enter dates to see prices
Deluxe Twin
...
  • Balcony/terrace
  • Shower
  • 2 single beds or 1 king bed
Enter dates to see prices
Deluxe King
...
  • Balcony/terrace
  • Shower
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Centra by Centara Cha Am Beach Resort Hua Hin (SHA Extra Plus)?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

How do I get to Centra by Centara Cha Am Beach Resort Hua Hin (SHA Extra Plus)?

For those who wish to drive their own cars, Centra by Centara Cha Am Beach Resort Hua Hin (SHA Extra Plus) has a car park right on site for maximum convenience. Parking is free for guests.

Is breakfast offered at Centra by Centara Cha Am Beach Resort Hua Hin (SHA Extra Plus)?

Wake up to a great buffet breakfast at Centra by Centara Cha Am Beach Resort Hua Hin (SHA Extra Plus). Adults can enjoy breakfast offered with an additional charge of 254 THB if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at Centra by Centara Cha Am Beach Resort Hua Hin (SHA Extra Plus)?

Centra by Centara Cha Am Beach Resort Hua Hin (SHA Extra Plus) does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby Centra by Centara Cha Am Beach Resort Hua Hin (SHA Extra Plus)?

Centra by Centara Cha Am Beach Resort Hua Hin (SHA Extra Plus) is located in Cha Am Beachfront, famous for good restaurants such as pad Thai place, Chom View Seafood Restaurant and Ban Blue Coffee Shop.

What popular shopping places are close to Centra by Centara Cha Am Beach Resort Hua Hin (SHA Extra Plus)?

Centra by Centara Cha Am Beach Resort Hua Hin (SHA Extra Plus) is located in Cha Am Beachfront area which features shopping places such as Chai Haad Plaza and Chaamaran.

What are popular attractions near Centra by Centara Cha Am Beach Resort Hua Hin (SHA Extra Plus)?

Centra by Centara Cha Am Beach Resort Hua Hin (SHA Extra Plus) is located in Cha Am Beachfront area, which is famous for attractions such as Veranda Gallary, I Sea Gallary and Football Field.

What popular beaches are close to Centra by Centara Cha Am Beach Resort Hua Hin (SHA Extra Plus)?

Centra by Centara Cha Am Beach Resort Hua Hin (SHA Extra Plus) is located in the Cha Am Beachfront area, which includes Hotel Beach, Sail Club and On d bEAch.

What popular natural sightseeing spots are close to Centra by Centara Cha Am Beach Resort Hua Hin (SHA Extra Plus)?

Centra by Centara Cha Am Beach Resort Hua Hin (SHA Extra Plus) is located in the Cha Am Beachfront area, which is famous for natural sightseeing destinations such as The Sirindhorn International Environmental Park, Alphaca Farm and Plumeria.

Show more questions
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Explore the neighborhood

What people love about Centra by Centara Cha Am Beach Resort Hua Hin (SHA Extra Plus)

  • 10

    Exceptional

    "The hotel is so generous to have the food warming-up service, too."

    Oradee

    |

    November 2, 2021

  • 10

    Exceptional

    "Breakfast is tasty with a variety of Thai dishes."

    Oradee

    |

    November 2, 2021

  • 10

    Exceptional

    "The room size is just right."

    Oradee

    |

    November 2, 2021

Overall rating:

8.5

Excellent
1,257 reviews
Cleanliness
8.7
Facilities
8.5
Location
8.7
Read all reviews >
What travelers say they love:
Perfect location as it very near to beach.
Mahdee from Thailand
Couple
More about Centra by Centara Cha Am Beach Resort Hua Hin (SHA Extra Plus)

More about Centra by Centara Cha Am Beach Resort Hua Hin (SHA Extra Plus)

Amenities and facilities
Excellent
Facilities

8.5

Languages spoken

  • English
  • Thai

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Garden
  • Private beach
  • Swimming pool [indoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Restaurants
  • Room service

Services and conveniences

  • Cash withdrawal
  • Currency exchange
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

Access

  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [free of charge]
  • Car park [on-site]

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Coffee/tea maker
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Refrigerator
  • Shower
Location
949/21 Petchakasem Road, Cha-Am, Hua Hin, Cha Am Beachfront, Hua Hin / Cha-am, Thailand, 76120
Excellent
Location

8.7

Airports

  • Hua Hin Airport (HHQ)
    10.6 km
  • U-Tapao International Airport (UTP)
    113.3 km

Public transportation

  • Haui Sai Nuea Railway Station
    2.5 km
  • Huai Sai Tai Railway Station
    6.1 km

Hospital or clinic

  • Cha-am Hospital
    8.2 km
What's nearby

Popular landmarks

  • Black Mountain Water Park
    15.0 km
  • Hutsadin Elephant Foundation
    16.1 km
  • Hua Hin Beach
    17.2 km
  • Cicada Market
    21.0 km
  • Vana Nava Water Jungle
    21.3 km
  • Chopsticks Hill (Khao Takiab)
    23.2 km
  • Huay Mongkol Temple
    23.7 km
  • Monsoon Valley Vineyard
    34.8 km

Nearby landmarks

  • Saiyoi Minimart
    250 m
  • Naresuan Camp
    1.8 km
  • Praram 6 Military Camp
    1.9 km
  • Football Field
    2.4 km
  • Haui Sai Nuea Railway Station
    2.5 km
  • PTT Petrol Station
    2.7 km
  • Rama VI Minimart
    2.8 km
  • Ma Ruk Ha Thai Ya Wan Palace
    2.9 km
  • Plumeria
    4.0 km
  • Golden shower
    4.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 1 year(s).

Infant 1-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Extras

  • Breakfast charge (unless included in room price)254 THB

The property

  • Number of rooms 180
  • Most recent renovation2020

Reviews of Centra by Centara Cha Am Beach Resort Hua Hin (SHA Extra Plus) from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.7
Facilities8.5
Location8.7
Service8.5
Value for money8.5
High score for Hua Hin / Cha-am
Rating
9+ Exceptional (249)
8-9 Excellent (64)
7-8 Very Good (71)
6-7 Good (21)
<6 Below Expectation (58)
Time of the year
Mar - May (50)
Jun - Aug (60)
Sep - Nov (211)
Dec - Feb (142)
Don't miss out!Properties in Hua Hin / Cha-am are being booked every minute!
All guests (1,257)
All room types
All languages
Showing 463 verified guest comments
12345
9.2
Exceptional
phetladda from Thailand
Couple
Stayed 1 night in August 2020

Good place to spend for Vacation ”

First time with Centra and it is a new hotel so I would highly recommend.. Both pool was very nice with a big slider and also good for kids as well. I spend a half day with swimming pool. Breakfast was very nice I love eggs station and also salad was very fresh. One thing for the breakfast I think that staff should recommend to the guest what do you have on line Buffet. and also make sure your staff clean the table after guests used because I saw some table had many dropped of water and I cleaned it by my self but that's fine I just want to tell you but no one ask for feedback at all. Rooms was super excellent with a nice ocean view and pool view. Many thanks with FO staff that let's me stay the same room because I booked twice LoL. Another thing was the pillow in the room. I want to take them back with me also. It's comfortable and I forgot to ask where I can buy it. if the hotel have an opportunity to read my review please E-mail to me. One thing with FO staff Should explains the facility in the hotel like Fitness because we didn't know that you have it. I acknowledged on second day by walked with the wrong floor and we faced it. And I was surprised but it was too late. Overall I think it's was good to spend your time with Centra By Centara cha am. Even you're a couple or family. It was a best choice to stay here. And thank you again to let me use Centara Privilege which is expiring soon. I don't want to complain anythings as we are a hotelier as well but just recommend two things that I mentioned before. That's all for my sides. If I have a chance to come back. I will Thank you all lovely STAFF and my sweet Pillows

Reviewed August 08, 2020

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Thank you very much for choosing Centra by Centara Cha Am Beach Resort Hua Hin and taking the time to share your feedback. We were thrilled to know that you had a wonderful time with your love one and you enjoyed our hospitality and facilities. We hope you will select us again for your next visit to Hua-Hin/ Cha-am. Best regards, Management team

Responded January 09, 2021
Centra by Centara Cha Am Beach Resort Hua Hin (SHA Extra Plus)
9.6
Exceptional
Kijtanat from Thailand
Business traveler
Stayed 3 nights in November 2020

Great Value For Money”

This property has recently been renovated and rebranded to Centra by Centara. The room size is very good, but the bathroom is a bit small. Staff is excellent (friendly and welcoming). Location is a bit off but it has a nice beachfront (although you cannot swim). If you have your own car, then this is not a problem to travel. With their weekday special rates, this hotel represents one of the best value for money in the area.

Reviewed November 06, 2020

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Dear Khun Kijtanat, Thank you for taking the time to review our property, your comments are very much valued. We are pleased that you enjoyed your stay with us. We look forward to seeing you on your next trip to Hua-Hin/ Cha-am. Best Regards, Management team

Responded November 06, 2020
Centra by Centara Cha Am Beach Resort Hua Hin (SHA Extra Plus)
7.6
Very good
Somchai from Thailand
Family with young children
Stayed 1 night in July 2020

New hotel renovated from an old resort that required more improvements”

Central group took over an old hotel - Beach Garden Resort (สวนบวกหาด) and renovated it with modern style. It newly opened on 24 July 2020 so at the time we stayed everything seemed too early for Centara to manage this hotel. We recommended to stay at this hotel only on Weekday - why , lets imagine the crowd of tourists with these facts... (1) The parking lots from my eyes can serve around +/-30 cars. (2) There were 3 check-in kiosks with rookie staffs ( I hoped time would change and they would be improved) (3) I didn't buy a b/f meal and that's good as the canteen was quite small. All of these facts would harm you if you stayed here during long holiday or weekend. What we liked is (1) next door to beach (2) cleanliness (3) a small water park available for kids in the central pool (4) Good shower And in the dark side... (1) Beach quite not clean. Lots of shell and submerged rocks (2) No nearby convenience stores. (3) There is no non-smoking sign in this hotel so a guy nextdoor smoke at the balcony of the room with pool access. We called the reception and they responded that guests were allowed to smoke at their room's balcony area. Full Stop. So our kid had to stop swimming at the pool acess area because of this. (4) Please don't expect hospitality from this budget hotel much. Overall , it was good stay despite that smoker and if you are patient enough for the facts I mentioned above. It was new and grand opening so it was a plus with limited time.

Reviewed August 02, 2020

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Dear Valued Customer Thank you for your feedback about recent stay. I am pleased to know that you liked our Hotel facilities, kindly accept the apologies for not living up to your expectation during your stay with us. I have noted other points and I will address it with concerned managers to take measures for further improvements. We are apologies for all the inconvenience case havppen to you. Thank you for sharing your concerns so we can make implementations in our services as we take our guests feedback very positively. I am sure; you will experience the good changes yourself on your next visit to the property. Sincerely Yatawee Si and Team

Responded January 09, 2021
Centra by Centara Cha Am Beach Resort Hua Hin (SHA Extra Plus)
8.8
Excellent
Chinchoti from Thailand
Couple
Stayed 1 night in December 2020

Value for money”

Pros -Beachfront hotel -Variety choices of breakfast -Reasinable price Cons -Frontdesk staff can be improved in terms of communication to guests. The one we met did not show the welcome feeling to us.

Reviewed December 24, 2020

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Dear Khun Chinchoti, Thank you for your comment. We apologize for the problem that you encountered during your stay. This is not the type of review that we like to see, and we assure you that we will be looking into the point that you informed. Our sincerely apologize once again and we look forward to another chance to serve you. Best Regards, Management Team

Responded December 25, 2020
Centra by Centara Cha Am Beach Resort Hua Hin (SHA Extra Plus)
10.0
Exceptional
Pavinee from Thailand
Group
Stayed 1 night in October 2020

Worth the money!”

Affordable price with Perfect Location - beachfront Perfect Room layout Perfect breakfast Perfect service

Reviewed October 17, 2020

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Dear Khun Pavinee, Thank you for taking the time to review our property, your comments are very much valued. We are pleased that you enjoyed your stay with us. We look forward to seeing you on your next trip to Hua-Hin/ Cha-am. Best Regards, Management team

Responded October 18, 2020
Centra by Centara Cha Am Beach Resort Hua Hin (SHA Extra Plus)
4.0
Sampan from Thailand
Group
Stayed 3 nights in September 2020

Newly renovated Hotel with bad room conditions and services”

Bathroom: There was smell in the bathroom toilet, amenities are not well prepared as we have to ask for more such as liquid soap. Breakfast: All food are in poor quality such as fresh fruits Reception: Reception is not friendly, as they requested customers to handle the request by ourselves such as requesting for dinning apparatus then we have to go the restaurant for it. All in all, I could not believe this is Centara Chain hotel with such poor management compared with the price we paid. I will definitely not recommend to future customers who wants to stay in Cha-am, please consider your other choices.

Reviewed September 08, 2020

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Dear Valued Customer Thank you for your feedback about stay. I am pleased to know that you liked our hotel facilities. Kindly accept the apologies for not living up to your expectation during your stay with us. I have noted other points and I will address it with concerned managers to take measures for further improvements. We are apologies for all the inconvenience case happen to you. Thank you for sharing your concerns so we can make implementations in our services as we take our guests feedback very positively. I am sure; you will experience the good changes yourself on your next visit to the property. Sincerely Management team

Responded January 09, 2021
Centra by Centara Cha Am Beach Resort Hua Hin (SHA Extra Plus)
9.6
Exceptional
Wanna-on from Thailand
Group
Stayed 1 night in February 2021

Friendly staff ”

Stay 1 night i love hotel beach area nice staff and promtly response for any requirment 2 hours delay room checking Have to booked breakfast time and limited eating time.

Reviewed February 28, 2021

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Thank you so much for your feedback regarding to your recent stay with Centra by Centara Cha Am Beach Resort Hua Hin We hope you had a great stay and made a memorable trip while staying with us. We look forward to welcoming you back anytime in the future when you visit to Hua-Hin/ Cha-am. Best Regards, Management team

Responded March 04, 2021
Centra by Centara Cha Am Beach Resort Hua Hin (SHA Extra Plus)
6.4
Good
Nithiphat from Thailand
Family with young children
Stayed 2 nights in November 2020

Not ready to deal with mass check in”

1. Checked in at 3pm and got a room at 6pm after waiting with no clue - as if no cleaner work on my floor to make up rooms. Had to ask impolitely (my bad) if any room available. Staff were polite and attentive but helpless in this case. 2. My room was not up to centara standard at all (or was it?). Toilet was very stink. Soap dispenser was disappeared. Asked for it and the room service brought a small soap for hand washing instead. 3. Bed lighting was not functional. What a surprise for a newly open hotel. 4. Breakfast staff was a bit impolite. Shout ed at me to wear gloves. Need a more proper way to remind a customer who sometimes forgets that we are still in covid period.

Reviewed November 17, 2020

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Dear Khun Nithiphat, Thank you for your comment. We apologize for the problem that you encountered during your stay. This is not the type of review that we like to see, and we assure you that we will be looking into the point that you informed. Our sincerely apologize once again and we look forward to another chance to serve you. Best Regards, Management Team

Responded December 05, 2020
Centra by Centara Cha Am Beach Resort Hua Hin (SHA Extra Plus)
7.6
Very good
Micaela from Portugal
Family with young children
Deluxe Ocean View King
Stayed 3 nights in October 2020

Could have some improvements”

The hotel is newly renewed and the staff is lovely. But the beach has ocean side bags, which does not allow for nice sea swimming!! The rooms were cleaned but the corridors were very dirty with dust and insects (it can be improved).

Reviewed November 23, 2020

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Dear Khun Micaela, Thank you for your comment. We apologize for the problem that you encountered during your stay. This is not the type of review that we like to see, and we assure you that we will be looking into the point that you informed. Our sincerely apologize once again and we look forward to another chance to serve you. Best Regards, Management Team

Responded November 28, 2020
Centra by Centara Cha Am Beach Resort Hua Hin (SHA Extra Plus)
9.2
Exceptional
Maria from Thailand
Family with young children
Deluxe King
Stayed 1 night in December 2020

It's new, clean, and well-managed.”

Great for travelers who want to be away from hustle and bustle. The beach is private, so relaxing.

Reviewed December 23, 2020

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Dear Ms. Maria, Thank you for taking the time to review our property, your comments are very much valued. We are pleased that you enjoyed your stay with us. We look forward to seeing you on your next trip to Hua-Hin/ Cha-am. Best Regards, Management team

Responded December 25, 2020
Centra by Centara Cha Am Beach Resort Hua Hin (SHA Extra Plus)
9.6
Exceptional
NATCHAPHON from Thailand
Family with young children
Stayed 2 nights in February 2021

Best for family with young children”

Room is clean. Facilities are great for family. Breakfast has a lot of choice. Value is decent for that 3 stars hotel. The bad thing is small car parks.

Reviewed March 01, 2021

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Thank you so much for your feedback regarding to your recent stay with Centra by Centara Cha Am Beach Resort Hua Hin We hope you had a great stay and made a memorable trip while staying with us. We look forward to welcoming you back anytime in the future when you visit to Hua-Hin/ Cha-am. Best Regards, Management team

Responded March 04, 2021
Centra by Centara Cha Am Beach Resort Hua Hin (SHA Extra Plus)
9.6
Exceptional
Sirinart from Thailand
Group
Stayed 1 night in November 2020

Newly renovated rooms”

I got the good rate from เราเที่ยวด้วยกัน. Hotel has been renovated for the whole building. Valued for money and will surely book at this hotel again. Variety of choices at morning breakfast, well organized to ensure social distancing.

Reviewed December 08, 2020

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Dear Khun Sirinart, Thank you for taking the time to review our property, your comments are very much valued. We are pleased that you enjoyed your stay with us. We look forward to seeing you on your next trip to Hua-Hin/ Cha-am. Best Regards, Management team

Responded December 11, 2020
Centra by Centara Cha Am Beach Resort Hua Hin (SHA Extra Plus)
8.8
Excellent
Suppakan from Thailand
Family with teens
Stayed 2 nights in November 2020

Enjoyable vacation”

It is a good time to stay here. The hotel has a lot of staffs, but everyone looks busy. The room is clean. But, the pillow is too soft and the bed is hard.

Reviewed November 15, 2020

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Dear Khun Suppakan, Thank you for taking the time to review our property, your comments are very much valued. We apologize for the inconvenience that happened during your stay. We are pleased that you enjoyed your stay with us. We look forward to seeing you on your next trip to Hua-Hin/ Cha-am. Best Regards, Management team

Responded November 17, 2020
Centra by Centara Cha Am Beach Resort Hua Hin (SHA Extra Plus)
7.2
Very good
Steven from Thailand
Group
Stayed 1 night in July 2020

Great place but....”

the facilities itself are good considering the price we paid. However, what is not acceptable was the water in the bathroom, stinks like sewage. We decided to use the toilet in the lobby instead. We have to spray the bathroom using our personal perfume after shower and toilet because the smell scaped in the room. The other room I booked had no issue at all. I wasn't just lucky in room assignment.

Reviewed August 18, 2020

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Thank you for your feedback about recent stay. I am pleased to know that you liked our Hotel facilities. Kindly accept the apologies for not living up to your expectation during your stay with us. I have noted other points and I will address it with concerned managers to take measures for further improvements. We are apologies for all the inconvenience case happen to you. Thank you for sharing your concerns so we can make implementations in our services as we take our guests feedback very positively. I am sure; you will experience the good changes yourself on your next visit to the property. Sincerely Yatawee Si and Team

Responded January 09, 2021
Centra by Centara Cha Am Beach Resort Hua Hin (SHA Extra Plus)
9.2
Exceptional
Rapeeporn
Family with young children
Stayed 2 nights in December 2020

Certainly be back again”

The staff here are very nice. The location is great with the beach front.

Reviewed December 27, 2020

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Thank you very much for choosing Centra by Centara Cha Am Beach Resort Hua Hin and taking the time to share your feedback. We were thrilled to know that you had a wonderful time with your love one and you enjoyed our hospitality and facilities. We hope you will select us again for your next visit to Hua-Hin/ Cha-am. Best regards, Management team

Responded January 25, 2021
Centra by Centara Cha Am Beach Resort Hua Hin (SHA Extra Plus)
9.2
Exceptional
ASATARA from Thailand
Family with teens
Stayed 1 night in July 2020

A Good Hotel with full facilities”

3.5 star hotel Room is very good, Fitness facilty excellent. Breakfast is wonderful.

Reviewed November 23, 2020

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Dear Khun Asatara, Thank you for taking the time to review our property, your comments are very much valued. We are pleased that you enjoyed your stay with us. We look forward to seeing you on your next trip to Hua-Hin/ Cha-am. Best Regards, Management team

Responded November 28, 2020
Centra by Centara Cha Am Beach Resort Hua Hin (SHA Extra Plus)
3.6
Cheuk from Thailand
Couple
Stayed 2 nights in July 2020

Lots to be improved ”

1) Poor management system - Upon arrival, many customers had to wait for nearly an hour during check-in. Room arrangement should be planned and executed ahead and not while customers are standing in front of the staff. Also, no fans or AC prepared despite waiting in hot temperatures. Did not leave a healthy first impression. 2) Undertrained staff - Concierge staff did not know how to handle customer complaints. Staff had to run around asking senior members what to do. Paperwork piled up everywhere on the desk. Chaotic and unorganized. 3) Unsightly beach - Chose this hotel mainly because of the location next to a beach. However, the beach was littered with bottles and there were some horse feces. 4) Parking lot - There are bumps on the floor of the parking lot next to the hotel and customers' shoes get muddy when walking towards the hotel. Would appreciate more if the hotel can invest in a proper parking lot. 5) Shower - The temperature of the water coming out is either too hot or too cold. 6) Water Slide by the pool - This is one of the highlights for families with kids. But the hotel needs to come up with ways to prevent any accidents. Witnessed some kids sliding down and hit other people nearby. 7) Inside the room - The size of the room is decent and reasonable for a 3 star but we could observe that there are some nails on the wall. Not a big deal but makes people feel the room is not 100% ready for stay.

Reviewed July 29, 2020

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Dear Valued Customer Thank you for your feedback. I am pleased to know that you liked our facilities like swimming pool and Water Park. Kindly accept the apologies for not living up to your expectation during your stay with us. I have noted other points and I will address it with concerned managers to take measures for further improvements. We are apologies for all the inconvenience case happen to you. Thank you for sharing your concerns so we can make implementations in our services as we take our guests feedback very positively. I am sure; you will experience the good changes yourself on your next visit to the property. Sincerely Yatawee Si and Team

Responded January 09, 2021
Centra by Centara Cha Am Beach Resort Hua Hin (SHA Extra Plus)
10.0
Exceptional
Pattama from Thailand
Family with teens
Stayed 1 night in October 2020

Good place”

It’s nice hotel,all staffs are so good service,good location,and swimming pool very good

Reviewed October 13, 2020

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Dear Khun Pattama, Thank you for taking the time to review our property, your comments are very much valued. We are pleased that you enjoyed your stay with us. We look forward to seeing you on your next trip to Hua-Hin/ Cha-am. Best Regards, Management team

Responded October 16, 2020
Centra by Centara Cha Am Beach Resort Hua Hin (SHA Extra Plus)
8.4
Excellent
Benjawan from Thailand
Couple
Stayed 1 night in December 2020

Reasonable price”

Clean room . horse shit smell at seashore but not be serious. Swimming pool and slider was good .No sandal in room . Parking lot for 30 -40 cars no roof

Reviewed December 15, 2020

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Dear Khun Benjawan, Thank you for taking the time to review our property, your comments are very much valued. We are pleased that you enjoyed your stay with us. We look forward to seeing you on your next trip to Hua-Hin/ Cha-am. Best Regards, Management team

Responded December 18, 2020
Centra by Centara Cha Am Beach Resort Hua Hin (SHA Extra Plus)
10.0
Exceptional
evangeline
Family with young children
Stayed 1 night in November 2020

Exceptional”

We enjoyed our stay here, clean room, good facilities and friendly staff.

Reviewed November 30, 2020

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Dear Miss Evangeline, Thank you for taking the time to review our property, your comments are very much valued. We are pleased that you enjoyed your stay with us. We look forward to seeing you on your next trip to Hua-Hin/ Cha-am. Best Regards, Management team

Responded December 01, 2020
Centra by Centara Cha Am Beach Resort Hua Hin (SHA Extra Plus)
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