Centra by Centara Phu Pano Resort Krabi

Centra by Centara Phu Pano Resort Krabi

879 Moo 2, Soi Ao Nang 11, Ao Nang, Krabi, Thailand, 81180
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Centra Superior - Bed Centra by Centara Phu Pano Resort Krabi
Centra Superior - Bed
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    Lobby Centra by Centara Phu Pano Resort Krabi
    Lobby Centra by Centara Phu Pano Resort Krabi
    Interior view Centra by Centara Phu Pano Resort Krabi
    Centra Superior - Bed Centra by Centara Phu Pano Resort Krabi
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     Centra by Centara Phu Pano Resort Krabi

    Guest reviews

    8.5
    Excellent
    /10
    (1176 reviews)See what guests said
    8.4
    Excellent

    "Air con whisper quiet, spacious and effective shower, useful..."

    Mark

    -

    January 10, 2019

    8.9
    Excellent cleanliness
    Recommended by 90% of guests

    Property highlights

    • Airport transfer

    • Located in heart of Krabi

    • Currency exchange

    • Free Wi-Fi in all rooms!

    7 travelers are looking at this property right nowBook now before it's too late!
    Very good
    Location
    7.5
    See map
    Very good location
    Popular neighborhood
    Nearby
    Popular
  • P.U.S.H Fitness Center720 m
  • Friend Art Gallery1.05 km
  • Ao Nang Beach1.48 km
  • Pai Plong Beach1.54 km
  • Tonsai Beach2.04 km
  • Ao Nang Krabi Boxing Stadium2.58 km
  • Railay Beach2.7 km
  • Nopparathara Beach3.04 km
  • Ao Nammao Pier3.14 km
  • Phra Nang Beach3.45 km
  • Value for money8.7
    Distance to city center30 km
    Location rating7.5
    Nearest airportKrabi International Airport (KBV)
    Distance to airport17.5 km
    Select your room
    Family Residence
    Family Residence
    ...
    • Room size: 49 m²/527 ft²
    • Mountain view
    • 1 king bed and 1 bunk bed
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    Centra Superior Pool View
    Centra Superior Pool View
    ...
    • Room size: 24 m²/258 ft²
    • Pool view
    • 2 single beds or 1 king bed
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    Centra Superior
    Centra Superior
    ...
    • Room size: 24 m²/258 ft²
    • City view
    • 2 single beds or 1 king bed
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    Family Room
    Family Room
    ...
    • Balcony/terrace
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    Family Room Shared Bed
    Family Room Shared Bed
    ...
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      Family Room
      Family Room
      ...
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        Tripple Room Pool
        Tripple Room Pool
        ...
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          Twin Capacity 1
          Twin Capacity 1
          ...
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            Room Superior Pool View
            Room Superior Pool View
            ...
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              Room SUPERIOR POOL VIEW - BED AND BREAKFAST
              Room SUPERIOR POOL VIEW - BED AND BREAKFAST
              ...
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                Have a question for Centra by Centara Phu Pano Resort Krabi?

                What people love about the property

                • 9.2
                  Exceptional

                  "The room is clean and the bed is very comfy."

                  ANCHINEE

                  |

                  December 26, 2018

                • 10.0
                  Exceptional

                  "The property itself is stunning, everything looks new."

                  Nur

                  |

                  September 30, 2018

                • 10.0
                  Exceptional

                  "The staff were all super friendly and helpful."

                  Nur

                  |

                  September 30, 2018

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                More about Centra by Centara Phu Pano Resort Krabi

                More about Centra by Centara Phu Pano Resort Krabi

                7.6
                Very good

                "Had a pretty good room with a view of the pool and mountains..."

                NEERAJ

                |

                October 22, 2018

                An overview

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                What they offer

                9.6
                Exceptional

                "I spent a great time in this hotel."

                Grzegorz

                |

                November 27, 2018

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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                Property's guest policies

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                Some helpful facts

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                Real reviews from real guests

                Agoda Reviews (1176)Booking.com Reviews (447)
                8.5
                /
                10
                Cleanliness8.9
                Facilities8.5
                Location7.5
                Service8.8
                Value for money8.7
                Provided by verified guests of Agoda
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                All guests (1176)
                All room types

                Show reviews that mention 

                Showing 554 verified guest comments
                12345
                8.4
                Excellent
                pavorn from Thailand
                Couple
                Centra Superior
                Stayed 2 nights in February 2019
                Great hotel to stay close to Ao Nang”
                Pro + clean and quite new hotel + nice swimming pool + small room, but very good view on Mountain + easy access to Ao Nang beach + Acoustic music at night by the pool, very nice Con - Breakfast can be better, not enough table for guest
                Reviewed February 09, 2019
                Dear Pavorn , Thank you for sharing feedback on what you loved about your stay experience at Centra by Centara Phu Pano and some pointers which we take away for improvement. Your insights only help us to set the bar higher and we will certainly look in to the details raised. We certainly hope to have the opportunity to welcome you back again very soon. Sincerely yours, Ines Operations Manager
                Responded February 13, 2019
                Centra by Centara Phu Pano Resort Krabi
                10.0
                Exceptional
                Taleen from United States
                Group
                Centra Superior Pool View
                Stayed 5 nights in February 2019
                Beautiful Hotel”
                I loved this hotel. It was pretty, clean, quiet, great location, and the staff were wonderful. If and when I come back to Krabi, this is where I am going to stay. I can't recommend it enough. Stay here! You will not regret it.
                Reviewed February 10, 2019
                Dear Taleen, Thank you for being with us recently and for an excellent review, to be rated 10 out of 10 is something really special. Thank you for recommending it to others. Your feedback is important and we would love to welcome you back to Krabi. All the best, Ines Operations Manager
                Responded February 13, 2019
                Centra by Centara Phu Pano Resort Krabi
                4.8
                TIMOTHY from United States
                Couple
                Centra Superior Pool View
                Stayed 6 nights in February 2019
                Needs Work”
                The facility is nice but the location is lacking, most rooms look out over rough parts of town. Nice Staff BUT Seriously understaffed and staff need training, especially in the restaurant. They need to plant palms to block the empty lots. Need regular maintenance, 1/2 the light bulbs out. Need carpet in the hallways, too loud. 3 more years managed like this and the place is going down unless they continue to lower their prices.
                Reviewed February 14, 2019
                Dear Timothy, Thank you for staying with us recently and for taken your time leaving feedback here. I am terribly sorry to here that you were not enjoying your visit at all. Your comments have been taken on board for immediately improvement as this is not the standard I expect at all. Please accept my sincere apology we let you down this time. Sincerely yours, Ines Operations Manager
                Responded February 14, 2019
                Centra by Centara Phu Pano Resort Krabi
                8.4
                Excellent
                Mark from United Kingdom
                Couple
                Centra Superior
                Stayed 5 nights in January 2019
                Modern, clean and good quality”
                Good breakfast choice and good quality, nice pool, friendly staff and relatively close to the beach but away from noisy areas. Air con whisper quiet, spacious and effective shower, useful balcony. Good value and would visit again.
                Reviewed January 10, 2019
                Dear Mark, It's good to know that you enjoyed our service and facilities and that our breakfast options gave a good kick starts to the day. It is true; we do have an awesome location as we are one of the southern-most jewels of Thailand. Whatever your reason for visiting Krabi, Centra by Centara Phu Pano will be your home away from home, providing you with every comfort along with that little extra touch of magic that is a true Thai welcome.We hope you left the Land of Smiles with fond memories and that they will bring you back for another visit one day. Sincerely yours, Ines Operations Manager
                Responded January 10, 2019
                Centra by Centara Phu Pano Resort Krabi
                9.6
                Exceptional
                Meg from Australia
                Group
                Centra Superior
                Stayed 2 nights in January 2019
                Excellent ”
                Amazing service, the staff were very helpful and even upgraded us. The rooms were beautiful, clean and modern. Comfy beds, tv with English movies and shows and good air conditioning. The pool is really lovely with live music at night. The free shuttle service was really helpful- although could have provided more early and late options. The hotel is a walk away from the main road and you will likely need to drive to get to the beach. The hotel provided travel booking services that were also really helpful. Favourite accomodation throughout Thailand so far.
                Reviewed February 01, 2019
                Dear Meg, Thank you for taking the time to share your feedback about your stay at Cenra by Centara Phu Pano. We're glad you had a fantastic experience and received warm service from our team while with us. The team here is always happy to assist and it's good to know that they went beyond expectations to be helpful.Your enthusiasm is infectious and we can't thank you enough for taking the time to share details of your stay with great stories. Let us take care of you again on another visit which will hopefully be soon. All the best, Ines Operations Manager
                Responded February 13, 2019
                Centra by Centara Phu Pano Resort Krabi
                10.0
                Exceptional
                Nolita from Canada
                Couple
                Centra Superior
                Stayed 3 nights in January 2019
                Exceptional”
                The hotel was beautiful! Definitely one of the nicest hotels in Au nong! Facilities were amazing and a true 4 star hotel. Staff was incredible especially the manager in training toby. Her attention to detail and her attitude towards clients made all the difference for us. We even extended our stay there because of our experience with the hotel! I was in an accident and Toby made the effort in calling all the hospitals nearby for us. Made sure I was comfortable with a chair during my cooking class at the hotel which by the way was also incredible! Great value for your money! At night they gave us extra towels to elevate my leg as I couldn’t move t at all. Anytime we called them, they sent someone up right away! I couldn’t be happier with my stay. This was the highlight of my trip!
                Reviewed January 30, 2019
                Dear Nolita, Thank you for an excellent review and rating, it was a real pleasure to be mentioned as perfect and being rated 10 out of 10. We are happy to deliver our utmost service to ensure your comfort. It is always a pleasure to receive compliments about our staff and thank you for specifically mentioning Toby. These comments have been passed to her and are greatly appreciated. Thank you for sharing your feedback with the online community and we hope to have the opportunity to welcome you back to our resort again in the near future! Sincerely yours, Ines Operations Manager
                Responded February 13, 2019
                Centra by Centara Phu Pano Resort Krabi
                9.6
                Exceptional
                Michael
                Couple
                Centra Superior Pool View
                Stayed 5 nights in January 2019
                Great Rooms, Great Food, Great Staff”
                We had a fantastic stay here for 5 nights. The rooms although slightly smaller than other hotels are superbly designed, very modern and cozy with very comfortable beds. Pool View rooms get a great view of the mountains which is nice. Good pool lots of sun, great gym. Location is a 5-10 min walk from the main street but the advantage is its quiet and no road noise. The staff were excellent, positive and happy and gave a great service, the breakfast was excellent and the room service is top quality too. Only downside is the walls between rooms are quite thin, occasionally you can hear other guests in their rooms. The price we paid for a hotel of this quality though made this fantastic value for money. Recommend the Thai cooking course! We would stay here again.
                Reviewed January 28, 2019
                Dear Michael, We're thrilled to learn that we have another Centara fan and that you enjoyed the service, facilities and location of the hotel! We appreciate that you took the time to share your experience and thank you for your wonderful review. The team here is always happy to assist and it's good to know that they went beyond expectations to be helpful.Your enthusiasm is infectious and we can't thank you enough for taking the time to share details of your stay with great stories. We look forward to welcoming you back again soon as promised! Sincerely yours, Ines Operations Manager
                Responded February 13, 2019
                Centra by Centara Phu Pano Resort Krabi
                8.4
                Excellent
                Christopher from United Kingdom
                Couple
                Centra Superior Pool View
                Stayed 3 nights in October 2018
                Great hotel but should sack the tour ladies”
                Great hotel with great reception, bar, Pool staff, however the 2 ladies that arrange trips really do need to be sacked as they are miserable, never smile or are welcoming unless you buy their trips. They sit near the entrance so it’s impossible to not see them. I can’t believe a hotel of this brand would employ two ladies so negative to their brand. They really do leave a cloud over everyone else. All other staff couldn’t have been better. Hotel is a little way out of the town, pool is lovely, beds comfortable and rooms have good view. Overall good stay but the two ladies are just plain wrong for this brand of hotel. I thought long and hard before writing this. However others had also said the same. So I felt I had too.
                Reviewed October 24, 2018
                Dear Christopher, Thank you for your feedback and for bringing this to our attention. We were disappointed to read your negative experience and share your frustration over such annoyances. We braught up this issue with the outsource company, Muk Andaman, which we are in partnership with. They took immediate actions and Muk Andaman is committed to provide quality standard service, as well as to guarantee the quality and safety of their services. This is certainly not the image that we’d like to portray here. I would hate to think that this would discourage you from returning as we do hope to have the opportunity to welcome you back to our property and I would welcome the opportunity to assist you. Sincerely yours, Ines Operations Manager
                Responded December 02, 2018
                Centra by Centara Phu Pano Resort Krabi
                9.6
                Exceptional
                William from Canada
                Couple
                Centra Superior Pool View
                Stayed 1 night in October 2018
                Nice and New”
                Nice and new hotel, more resort style less authentic Thai. Well thought out with all the nice to haves; wins in the details. Fantastic pool area with backdrop of the rock cliffs. Buy the included breakfast as restaurant is next to pool and views. Short walking distance to Main Street with 1000 Thai and Indian restaurants, massage parlours, and 711s.
                Reviewed October 20, 2018
                Dear William, Thank you for being with us recently. We all pleased to know that overall you have enjoyed our product and service. Yes, our pool and its view is one of our top positive comment and I am glad that you feel the same. Thank you for your great feedback and we hope to take care of you again soon! Sincerely yours, Ines Operations Manager
                Responded October 20, 2018
                Centra by Centara Phu Pano Resort Krabi
                10.0
                Exceptional
                Calvin
                Solo traveler
                Centra Superior
                Stayed 2 nights in October 2018
                Amazing ”
                One of the best hotels I’ve ever stayed at. Extremely friendly, outgoing, logical, down to earth and helpful staff. They made my stay so great the first time, that I stayed two more nights when I came back to Krabi the following week. Very clean, beautiful and bright rooms. All with a great view. 100% recommend for any sort of traveller, whether with yourself or with family.
                Reviewed October 18, 2018
                Dear Calvin, Wow, what an incredible review. Firstly we would like to thank you for taking the time to leave us such a wonderful 10 out 10 review! It sounds like everything about Centra by Centara Phu Pano pleased you which makes us very happy and proud! Your enthusiasm is infectious and we can't thank you enough for taking the time to share details of your stay with great stories. We look forward to welcoming you back again soon as promised! Sincerely yours, Ines Operations Manager
                Responded October 20, 2018
                Centra by Centara Phu Pano Resort Krabi
                10.0
                Exceptional
                Calvin
                Solo traveler
                Centra Superior
                Stayed 2 nights in October 2018
                Excellent”
                Everyone was extremely helpful and nice. Room was amazing and beautiful with the best view. I was in 1605 which was the best room right on the top floor on the corner. Amazing place and I would definitely be coming back here.
                Reviewed October 10, 2018
                Dear Calvin, We're very happy to learn you had a wonderful time at Centra by Centara Phu Pano Krabi enjoying the facilities and relaxing during the stay. The team is thrilled that you had an awesome stay and really appreciate your acknowledgement of those encountered all around. It is a true encouragement to get this feedback which is shared by all. Our people are our strongest asset and it's really good to know that you felt well taken care of by them. Thanks again for recommending our hotel and for sharing your stay experience. We certainly hope to welcome you back again very soon then. Sincerely yours, Ines Operations Manager
                Responded October 20, 2018
                Centra by Centara Phu Pano Resort Krabi
                9.2
                Exceptional
                Jose from United States
                Solo traveler
                Centra Superior
                Stayed 2 nights in September 2018
                Great stay”
                This hotel is very very nice, hotel staff is very pleasant and helpful with the exception of the lady at the concierge desk, she seems bothered by life and if you don't book a tour with her she gives you the evil look... Breakfast is A+, of all the hotels I stayed around Thailand this breakfast was the best one and since the restaurant is by the pool, the view while enjoying your meal is amazing (with mountains in the background). I will definitely come back to this hotel if I decide to come back to Ao Nang.
                Reviewed October 04, 2018
                Dear Jose, It's great to hear that scenery and comfort combined to maximize your stay experience with us! Our buffet breakfast is often highlighted by our guests as a favorite so it's great that you enjoyed it too. I am sure our Chef will be proud to read this. Thank you for your great feedback and we hope to take care of you again soon! Sincerely yours, Ines Operations Manager
                Responded October 20, 2018
                Centra by Centara Phu Pano Resort Krabi
                10.0
                Exceptional
                Nur from Singapore
                Business traveler
                Centra Superior
                Stayed 3 nights in September 2018
                Stunning ”
                The property itself is stunning, everything looks new. The pool overlooks limestones cliffs. The staff were all super friendly and helpful. Most importantly everyone speaks english. Just book and dont worry.
                Reviewed September 30, 2018
                Dear Nur, We're thrilled to learn that we have another Centara fan and that you enjoyed the service, facilities and location of the hotel! We appreciate that you took the time to share your experience and thank you for your wonderful review. We look forward to welcoming you back again soon as promised! Sincerely yours, Ines Operations Manager
                Responded October 20, 2018
                Centra by Centara Phu Pano Resort Krabi
                8.4
                Excellent
                Noy from Israel
                Couple
                Centra Superior
                Stayed 4 nights in August 2018
                nice place with very nice pool”
                we stayed in the standard room..was nothing special..not too big but clean and look pretty new. there is a really nice swimming pool overlooking the mountain and a nice small gym. the restaurant very pricey. the hotel located in good place if yo planing on taking a scooter. if not so its quite far walking distance to the beach. close to 7eleven and food places tho. stuff was very nice and helpful thank you. krabi is a great place for couples that looking for nice days activities !
                Reviewed September 05, 2018
                Dear Noy, Thank you very much for choosing us and for taking your time to shared your feedback. We all pleased to hear that you have enjoyed your overall stay and look forward to welcoming back again in the near future. Sincerely yours, Wissuta Assistant Manager
                Responded September 05, 2018
                Centra by Centara Phu Pano Resort Krabi
                10.0
                Exceptional
                Dea from Indonesia
                Couple
                Centra Superior
                Stayed 1 night in August 2018
                Very nice hotel”
                Very nice hotel and value for money. The hotel provides free shuttle bus to Ao Nang Beach and vice versa 👍. We are very satisfied with this hotel. But, only 1 criticism for the guards in the tourist information (about Krabi's tour), she was less pleasant 🙃
                Reviewed August 31, 2018
                Dear Dea, Thank you very much for choosing us and for taking your time to shared your feedback. We all pleased to hear that you have enjoyed your stay overall and look forward to welcoming back again in the near future. Sincerely yours, Wissuta Assistant Manager
                Responded September 05, 2018
                Centra by Centara Phu Pano Resort Krabi
                8.4
                Excellent
                Roy from Canada
                Solo traveler
                Centra Superior
                Stayed 5 nights in August 2018
                Hospitality Rules”
                This is a nice clean hotel filled with friendly staff members. I was impressed as everyone including the security guards were friendly and smiling. These are the type of people you would want to hire if you own a hotel. I travel often and my biggest pet peeves is when staff members are not friendly nor accommodating. Well you have no problem with the staff at this hotel. I even extended my stay there. Special thanks to the manager who solve an issue with me gracefully. Will I return here...yes! Cons....for a four star hotel you should have some lotion. They offer toothbrush and shaving kits but you need to ask for them. Thank you
                Reviewed August 28, 2018
                Dear Roy, Thank you very much for choosing us and for taking your time to shared your feedback. We all pleased to hear that you have enjoyed your overall stay. Your kind comments and highlights of the team have been shared and I am sure they were all thrilled to take care of you. Our team is certainly our most important asset and your recognition of this is much appreciated. We look forward to welcoming back again in the near future. Sincerely yours, Wissuta Assistant Manager
                Responded September 05, 2018
                Centra by Centara Phu Pano Resort Krabi
                8.8
                Excellent
                Kraidej from Thailand
                Couple
                Centra Superior
                Stayed 2 nights in August 2018
                Great value (at discounted price)”
                + Great value for money at THB 930 per night, convenient location close to Ao Nang. + There are many motorcycle for rent shops on the main street near by. - Do not like connecting room as we can hear tv or music form the other room. - Could be noisy when there is an event but it stop at 10.00 p.m. so it was okay.
                Reviewed August 26, 2018
                Dear Kraidej, Thank you very much for choosing us and for taking your time to share your feedback. We all pleased to hear that you have enjoyed your stay overall but please accept my sincere apology for the inconvenience you have faced during the stay. We look forward to welcoming you back again in the near future. Sincerely yours, Wissuta Assistant Manager
                Responded September 05, 2018
                Centra by Centara Phu Pano Resort Krabi
                8.0
                Excellent
                Vanessa from Switzerland
                Couple
                Centra Superior Pool View
                Stayed 10 nights in December 2018
                Very good”
                We thoroughly enjoyed our stay at the Centra by Centara. We had a room on the 6th floor (last one) facing the pool. There is a bit of a walk to Ao Nang beach but if you don’t mind walking or hire a scooter then it’s not a big deal. The walk to the beach is also quite nice too as you pass by many shops and restaurants. The pool is lovely and is well-exposed to sunshine. The breakfast buffet is acceptable. The staff is friendly and helpful. I would just appreciate a bit more cleanliness especially in the toilets by the restaurant. The bathroom could do with some more space to hang your towels but the Italian shower is very good. Also be warned that there is a landfill just across the hotel but let’s say it is part of the Thai charm and scene of scenery. It did not bother us at the end of the day and overall, we had a very pleasant stay. I do recommend this hotel!
                Reviewed December 30, 2018
                Dear Vanessa, Thank you for sharing feedback on what you loved about your stay experience at Centra by Centara Phu Pano and some pointers which we take away for improvement. Your insights only help us to set the bar higher and we will certainly look in to the details raised. It's great to hear that scenery and comfort combined to maximize your stay experience with us! Your kind comments and highlights of the team have been shared and I am sure they were all thrilled to take care of you. Being recommended by our guests is something really special. We certainly hope to have the opportunity to welcome you back again very soon. Sincerely yours, Ines Operations Manager
                Responded December 31, 2018
                Centra by Centara Phu Pano Resort Krabi
                9.6
                Exceptional
                Dihua from Singapore
                Couple
                Centra Superior
                Stayed 3 nights in November 2018
                Quiet hide out in the buzzling Aonang area”
                Location 10-15 min walk to Aonang beach and away from the main road which makes its surrounding quiet and peaceful. Facilities Pool is small and get crowded at times. Gym is small equipments are limited well but enough for a holiday work out. Breakfast with pool view and a small Krabi style hill as backdrop is definitely a plus point.
                Reviewed December 05, 2018
                Dear Dihua, Thank you for sharing your feedback of our hotel here. We all pleased to know that you have enjoyed our product and service pretty much. We hope to have the opportunity to welcome you back should your travels bring you back to Krabi! Sincerely yours, Ines Operations Manager
                Responded December 12, 2018
                Centra by Centara Phu Pano Resort Krabi
                10.0
                Exceptional
                Charuwan from Thailand
                Couple
                Centra Superior Pool View
                Stayed 2 nights in November 2018
                New, Clean, Comfy”
                The pool view room that I stayed was new and clean. The pillows were very soft and comfortable. Staffs were very friendly. A little too far from the beach but there is shuttle bus service, so it's fine. Bathroom was great.
                Reviewed November 28, 2018
                Dear Charuwan, Thank you for being with us recently and for an excellent review, to be rated 10 out of 10 is something really special. Thank you for recommending it to others. Your feedback is important and we would love to welcome you back to Krabi. All the best, Ines Operations Manager
                Responded December 02, 2018
                Centra by Centara Phu Pano Resort Krabi
                12345
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                • Very good location
                • Ao Nang Beach