"When u krabi u look for islands and mountains and the best part of this hotel was the view from swimming pool."
Rahim - January 13, 2020
Location rating score
The hotel was understaffed, however the staff present did their best to keep the ship running smoothly.
Rasika | January 18, 2020
Found a great deal at this hotel.
Sara | June 5, 2017
Located in heart of Krabi
Free Wi-Fi in all rooms!
|Value for money||8.7|
|Distance to city center||30 km|
|Nearest airport||Krabi International Airport (KBV)|
|Distance to airport||17.6 km|
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
Centra by Centara Phu Pano Resort Krabi is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1000 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Centra by Centara Phu Pano Resort Krabi also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Centra by Centara Phu Pano Resort Krabi has a car park available for guests. Parking is free for guests.
Centra by Centara Phu Pano Resort Krabi does not permit smoking in any of its rooms, but allows smoking in designated areas.
Amit | December 20, 2019
Sakhee | March 12, 2020
Nur | September 30, 2018
Built in 2016, Centra by Centara Phu Pano Resort Krabi is a distinct addition to Krabi and a smart choice for travelers. Situated only 30 kilometers from the city center, guests are well located to enjoy the town's attractions and activities. With its convenient location, the property offers easy access to the city's must-see destinations.
Centra by Centara Phu Pano Resort Krabi offers impeccable service and all the essential amenities to invigorate travelers. Some exclusive facilities include fax machine, photocopying, wheelchair accessible, 24-hour front desk, and Wi-Fi in public areas to ensure our guests the greatest comfort.
All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. Throughout the day, guests can enjoy the relaxing atmosphere of the fitness center and the outdoor pool. Whatever your reason for visiting Krabi, Centra by Centara Phu Pano Resort Krabi is the perfect venue for an exhilarating and exciting break away.
Nicola | January 22, 2020
Children and extra beds
All children are welcome.
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-11 year(s)
Stay for free if using existing bedding.
Extra beds may be requested directly from the property; additional charges may apply
Guests 12 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
Centra by Centara Phu Pano Resort Krabi
Show reviews that mention
Will stay here again!”
This resort was delightful. The location is perfect- within walking distance of all the shops and restaurants in town, but set aside enough that it is peaceful. The beach is within walking distance, but they also offer free shuttle service to the beach. The view of the cliffs from my room was amazing, the staff was so friendly, and everything about the hotel is so pleasing. I only had had two minor issues. #1 It was rainy season, so the power kept going out for several hours at a time. However, this was an issue for everyone in Aonang, not just at this resort. #2 If you didn’t shut your room door the whole way, it would start beeping. At night when other guests would come back after drinking, they would be very loud and often not shut their doors properly , so there was constant beeping on my floor so I never got a proper sleep. Tip: nobody in town knows this place as the Centra by Centara. They all called it the Phu Pano. I was confused when my taxi driver from the airport kept calling it that, but I quickly caught on. Tour operators only know it as the Phu Pano as well.
Dear Rea, Appreciate your kind support in staying with us, we are delighted to learn your satisfaction with hotel location, view , staff friendliness and the services. I am sorry to hear the inconvenience regarding power cut off during heavy rain which effected to entire Ao Nanag area. We already noted to your feedback regarding the door closing, which we will look into the solution to adjust the mechanism, it may help to solve this issue. Local people always call here Phu Pano as a short name and not aware once it called full name. Once again thank you for sharing the feedback and look forward to serve you again in the future. Warm regards, Penn Operations Manager
Beautiful views and clean room”
We had a great stay at Centara Phu Pano (Centara). The room was very clean and appeared to have been renovated recently. The hotel was very spacious, had some of the best views from our room’s balcony. It also offered great amenities such as a beautiful pool with a very picturesque view and a great gym that housed treadmills, ellipticals and a good variety of weight lifting machines and weights. Of the eight places we stayed in Thailand, this was our favourite. It was spacious, clean, close in proximity to bike rentals, restaurants and a 5 minute scooter ride to Ao Nang beach. We also got it for a very reasonable price ($37 CDN/night), so for us it checked all the boxes.
Dear Megha, We're thrilled to learn that we have another Centara fan and that you enjoyed the service, facilities and location of the hotel! We appreciate that you took the time to share your experience and thank you for your wonderful review. We look forward to welcoming you back again soon as promised! Sincerely yours, Ines Operations Manager
Resort make me impressed!! Awesome”
First time i write down review about resort. This resort was awesome to us. First place looks nice and clean. And when we reach at resort, staff also so friendly and kind. They have wide knowledge about resort and krabi recommend place all. It was very helpful. Room service and restaruant food quality also worthy. (Our room not include breakfast, so that wan i dont know) Travel agency also very kind N helpful, so it was very smooth. From hotel to aonang beach by walk 15-20min,by tuktuk 10minute. We are just walking from resort to beach. On the way there were many shop for shopping. We were very satisfied and really recommend this resort and krabi trip. Thanks to phu pano, our trip was perfect. Thank you !!
All about the staff !”
Had a brillant stay here with the staff the truly outstanding feature ! Hotel has everything you'd need, very clean with excellent food. A little walk to the beach area but it suited us as we like to walk everywhere. I believe there is a shuttle service if needed. Staff treated us like old friends from the minute we arrived till we left, nothing too much trouble. If I was ever to return to Ao Nang I'd stay there again for sure. Thank you to everyone at Phu Pano
Dear Steven, Many thanks for sharing the excellent feedback , we all pleased to know that your stay was enjoyable and memorable. Good to know that staff did a great job in taking care you well and moreover you will visit us again if travel plan brings you to Ao Nang. Warm regards, Pennapa / Operations Manager
Hotel recommended but away from the beach”
pro cleaning building of the hotel, lobby area very nice very friendly staff pool breakfast food very good the restaurant - during the day it was possible to eat lunch or dinner, very diversified and very tasty food transfer to the beach a few times a day going and returning cleaning was done daily with one exception, changing towels and refilled supplies we adored the bath / shower comfortable bed quite central area close to currency exchange, 7 eleven, mac donalds and shops gym seif looks like in pictures against away from the beach I think they were 2 km the excursions organized by the hotel were very expensive parking behind the horrible hotel full of misery I strongly recommend this hotel. We felt really good and we eat great. Congratulations to the administrators. I took advantage of the transfer to the beach almost daily. I have seen that the Centra by Centara have a great chain of hotels. We hope to be their guests soon.
We thoroughly enjoyed our stay at the Centra by Centara. We had a room on the 6th floor (last one) facing the pool. There is a bit of a walk to Ao Nang beach but if you don’t mind walking or hire a scooter then it’s not a big deal. The walk to the beach is also quite nice too as you pass by many shops and restaurants. The pool is lovely and is well-exposed to sunshine. The breakfast buffet is acceptable. The staff is friendly and helpful. I would just appreciate a bit more cleanliness especially in the toilets by the restaurant. The bathroom could do with some more space to hang your towels but the Italian shower is very good. Also be warned that there is a landfill just across the hotel but let’s say it is part of the Thai charm and scene of scenery. It did not bother us at the end of the day and overall, we had a very pleasant stay. I do recommend this hotel!
Dear Vanessa, Thank you for sharing feedback on what you loved about your stay experience at Centra by Centara Phu Pano and some pointers which we take away for improvement. Your insights only help us to set the bar higher and we will certainly look in to the details raised. It's great to hear that scenery and comfort combined to maximize your stay experience with us! Your kind comments and highlights of the team have been shared and I am sure they were all thrilled to take care of you. Being recommended by our guests is something really special. We certainly hope to have the opportunity to welcome you back again very soon. Sincerely yours, Ines Operations Manager
Great pool, location, and rooms”
Pool was clean and well staffed. Rooms were spacious, meticulously clean, and with beautiful views. With the rate we got, we considered it an incredible value. Tour desk in the lobby was ok, but better deals can be had in the Ao Nang streets. Make sure you nail down all the details of the tours, to include how much time you spend in minibus transit. Shop around and negotiate for a fair rate. Though the location is up the road from the bustle of Ao Nang, it actually worked out really well. It's a quick and (mostly) well-trafficked 10-15 minute stroll down to Ao Nang, and there's great street food just 200m from the hotel in the main street. There's also a 24-hr convenience store right there for bottles of water, medicine, snacks, etc. Be aware that the last 200m, from the main road to the hotel, is somewhat isolated. We were a couple and felt safe walking it, but my girlfriend wouldn't have felt comfortable walking it alone at night. We would absolutely stay again.
We had one night at the end of our vacation in Ao Nang and were pleasantly surprised at the price for this great hotel. It is located a little off of the main street in Ao Nang, but there is a free shuttle that runs to and from town which is easy to use with a little planning. The family room was awesome. Very large, bunk beds for the kids which they loved, and a separate bedroom for us, which we loved! Pool was nice with nice shaded cabanas to relax in if you want to escape the heat for a bit. Great views of the limestone cliffs and we were in a great location so we could even take the 10 minute long tail to Railay for the day! Overall great experience. The only negative I would mention would be that in the morning when we were leaving, when I called the front desk to ask of someone could come help us with our luggage, they said they didnt have anyone and we would need to take care of it ourselves. Not a big deal, but you would think with a big hotel they would have someone.
I appreciate your kind support in staying with us at the end of your vacation and sharing the satisfaction following your stay experience. Great to know that you felt our family residence room is worth the stay and satisfying to the view, the pool and other services. I do sincerely apologies for the inconvenience regarding the luggage service upon checking out actually our hotel concept is self-service however our team is more than happy to assist the guest with all inquiries, I will remind emphasize the team to deliver the service upon guests request. Looking forward to welcoming you back here again if the travel plan brings you to Krabi Warm regards, Pennapa / Operations Manager Looking forward to welcoming you back here again if the travel plan brings you to Krabi Warm regards, Pennapa / Operations Manager
Fantastic hotel/resort, but slightly far from the beach”
This is a fantastic hotel/resort, that is modern, clean and has great facilities. The room we stayed in was slightly smaller than ordinary, but the fact that it is nicely decorated and clean makes up for it. The beds are great! The balcony is a plus and we had a stunning view of the mountains. The best part of this hotel is definitely the pool area. The pool is big, beautiful and surrounded by sun chairs. The pool is set against a beautiful backdrop of mountains. The hotel looks exactly like the pictures advertised, if not better! It is slightly far from the main Ao Nang street but there is shuttle bus that goes regularly that will take you to Ao Nang and back at fixed times.
Dear Celina, I am writing to thank you for staying with us at Centra by Centara Phu Pano and for you valuable feedback which we have received through the post-stay questionnaire. We all very glad to know that you had a very good time here and to your satisfaction. Looking forward to welcoming you back here again Warm regards, Pennapa / Operations Manager
Great service and comfortable beds!!”
My boyfriend and I had been struck down with food poisoning and we were desperate to see a doctor. Wat, the Assistant Manager who had checked us in was a very efficient and friendly staff who assisted us to call clinics for a doctor. He also arranged transport for us to Dr Somboon's clinic. He was patient and kind and I really appreciate that he took the time to help us. He made our stay as comfortable as possible despite us being ill. Thanks Wat, for your excellent service! Also, I'd like to just mention that Phu Pano's beds are SUPER comfortable. We spent so much time in the room trying to recover so a comfortable bed and clean sheets are a must! The hotel is also in a great location - free shuttle bus to the shops or you can easily just walk out. Convenience stores like 7-11 and family mart are also very close by. Will come back again if I visit Krabi:)
Perfect place to stay”
Whole building is very clean, loved the swimming pool and got a nice view. Takes about lesser than 5 min to Ao nang beach by motorcycle but i loved it bcos it was in a nice and quite place and everything was around tho. I was very sick but staff kindly made me a dish as per my request without hesitation. If i visit Krabi again, I would love to stay in this hotel again.
Awesome place with excellent staff and great value for money!”
We made a last minute booking at this hotel after a disappointing stay at another Ao Nang resort and were pleasantly surprised by the excellent value for money and service!! This is truly a great place to stay in Krabi!!
Good location just off the main street in Ao Nang. Short walk to the street markets and plenty of bars and restaurants on the way. Easy location to get Taxi's for boat trips etc, and a good laundry opposite too. Hotel staff were excellent, nothing too much trouble. The rooms are great- ours unfortunately didn't have much of a view except of a car park, but we could see mountains and jungle off in the distance. Beds lovely and comfortable, good quality towels and linens. Everything was refreshed daily. The breakfast was wonderful- everything you could ask for. Service a little slow in busy periods but worth the wait. The pool area was really nice, although a slight shortage of beds, and on a couple of occasions they had run out of clean towels, but the views from the pool were great, and a great place to relax for a drink in the evening too. Great value for money for the room, but the extras (drinks, food etc) were a little pricey by comparison. All in all fantastic stay!
Dear Benjamin, Thank you very much for choosing us and for taking your time to share your feedback. We all pleased to hear that you have enjoyed your stay and look forward to welcoming back again in the near future. Sincerely yours, Wissuta Assistant Manager
This hotel is very very nice, hotel staff is very pleasant and helpful with the exception of the lady at the concierge desk, she seems bothered by life and if you don't book a tour with her she gives you the evil look... Breakfast is A+, of all the hotels I stayed around Thailand this breakfast was the best one and since the restaurant is by the pool, the view while enjoying your meal is amazing (with mountains in the background). I will definitely come back to this hotel if I decide to come back to Ao Nang.
Dear Jose, It's great to hear that scenery and comfort combined to maximize your stay experience with us! Our buffet breakfast is often highlighted by our guests as a favorite so it's great that you enjoyed it too. I am sure our Chef will be proud to read this. Thank you for your great feedback and we hope to take care of you again soon! Sincerely yours, Ines Operations Manager
beautiful hotel, great wifi, attentive staff, just the size of the room is a bit small, location wise is not so far from main street ( walkable distance), free shuttle to ao nang beach too, package offered by the agent in their hotel are pricey, you can get cheaper on the streets of ao nang :) i will definitely come back!
Dear nur, I would personally thank you for taking the time to communicate the feedback following to the recent stay. We all pleased to learn that you had enjoyed and satisfied to your stay. Appreciate to your kind support in coming back to stay with us again in the near future. Warm regards, Penn / Operations Manager
Incredible & wondeful place ”
This hotel was really satisfied. Staffs are nice and friendly, facility was perfect, the room was clean, everything was better than expected. Its location is also very nice, very near to the food center, main road, 6-7 min to Ao Nang beach, great food, people, and wonderful ambience. And the pool...was fantastic. Clean and cozy, you can enjoy the pool to the fullest looking at the sunset with breathtaking mountain view. This kind of hotel for this price? No way, you cannot get it anywhere else.
Dear JOO, Such a wonderful moment to read your excellent feedback and high satisfaction with your stay. Really appreciate and look forward to welcoming you back here again in the future. Warm regards, Pennapa / Operations Manager
Vacationing with my wife. ”
Centara Phu Panu Hotel is very nice and clean. Staff is friendly and very helpful. The only problem is the location, it is a bit far from the beach and popular restaurants. Although the hotel provide free transportation and you can always take a tuktuk from anywhere in Ao Nong. Will stay there again next time.
Dear Julio, Thank you very much for choosing us and for taking your time to share your feedback. We all pleased to hear that you have enjoyed your stay and look forward to welcoming back again in the near future. Sincerely yours, Wissuta Assistant Manager
New hotel, looks classy. Rooms are clean, comfortable (we booked suite). Cleaning every day, good room service. Helpful staff. Nice, very nice small pool by the restaurant (also quite good). About 15-20 minute walk from Ao Nang beach, several free buses a day may help you go to the beaches. Kids were also very happy in this hotel. I recommend the hotel.
Location was near the beach, we rented a motorbike at the shop opposite the family mart. Highly recommend! Transportation was so much easier on our own Staff was friendly and helpful, booked most of our tours (Phi Phi Islands, 4 Islands and Kayaking) through the hotel - prices were perfectly competitive with tours at Ao Nang beach, able to negotiate for cheaper prices.
A Wonderful Stay”
My husband and I stayed here for three days. We had a pool view room with breakfast included. Great food! Beautiful pool! Easy location to Ao Nang beach/walking street and to get to long tail boats to go to other islands. What made our stay spectacular was an employee named Thip. She went above and beyond for us multiple times! She had our room decorated for our honeymoon with a piece of delicious cake which was so thoughtful. She also helped us buy air tickets when we had trouble. It went from being a trip disaster to Thip saving the day! She was able to help us and saved us so much time and headache. We would stay here again because of the costumer service alone!