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Buffet, Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus) in Krabi
Superior Garden View King - Bathroom, Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus) in Krabi
a large swimming pool with a balcony overlooking a city, Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus) in Krabi
Lobby, Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus) in Krabi
Lobby, Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus) in Krabi
Interior view, Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus) in Krabi
Swimming pool [outdoor], Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus) in Krabi

Removed from saved list

8.4

Excellent

2,729 reviews

2,729 reviews

Housekeeping95
View84
Breakfast50
See map
See map

7.7

Very good

Location rating score

Very good location
Popular neighborhood
Excellent for walking
Parking
FREE
Walkable places
Kru Lek Muaythai Gym

190 m

Fishing Village

370 m

Ao Nang Mosque

400 m

Popular landmarks
Ao Nang Beach

1.3 km

Noppharathara Beach

2.0 km

Railay Beach

2.4 km

Phra Nang Cave

3.6 km

Poda Island

7.3 km

Closest landmarks
Clinic

300 m

Kontiki

520 m

Kong Pharmacy

560 m

Cliff View Swimming Pool

560 m

K A Pharmacy

600 m

Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)

879 Moo 2 Soi Ao Nang 11 Muang, Ao Nang, Krabi, Thailand, 81180 - See map

In addition to the standard of SHA Plus, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Ao Nang part of Krabi, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Poda Island as well as Ao Nang Beach nearby. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

Highlights

Located in heart of Krabi

Front desk [24-hour]

Airport transfer

Excellent breakfast

Excellent view

SHA Plus Certified

More than 70% of SHA-certified establishment employees have been vaccinated.

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Swimming pool [indoor]

Fitness center

Bicycles

Free Wi-Fi in all rooms!

This property is in high demand!

9 travelers have booked today.

Value for money8.6
Distance to city center30 km
Location rating7.7
Nearest airportKrabi International Airport (KBV)
Distance to airport17.6 km

Rooms available at Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)

Family Room Pool View King
...
  • Pool view
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Superior Garden View Twin
...
  • Garden view
  • Balcony/terrace
  • 1 single bed
Enter dates to see prices
Superior Pool View Twin
...
  • Pool view
  • Balcony/terrace
  • 1 single bed or 2 single be...
Enter dates to see prices
Superior Garden View King
...
  • Garden view
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Superior Pool View King
...
  • Pool view
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Superior Room
...
  • Room size: 24 m²/258 ft²
  • Balcony/terrace
  • 1 king bed or 2 single beds
Enter dates to see prices
Centra Superior
...
  • Room size: 24 m²/258 ft²
Enter dates to see prices
Centra Superior
...
  • Room size: 24 m²/258 ft²
Enter dates to see prices
CENTRA SUPERIOR
...
  • Room size: 24 m²/258 ft²
Enter dates to see prices
CENTRA SUPERIOR
...
  • Room size: 24 m²/258 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)?

Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1000 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus) also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus) has a car park right on site for maximum convenience. Parking is free for guests.

Is breakfast offered at Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)?

Wake up to a great buffet breakfast at Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus). There's an additional charge of 572 THB for adults and 275 THB for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)?

Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus) features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. International cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can business events be hosted at Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)?

On-site venues and convenient event services make Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus) an ideal choice for hosting events such as seminars, conferences and meetings. The 2 venues can accommodate up to 14 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)?

Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus) does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)?

Restaurants including KoDam Kitchen, Wangsai Seafood and The Last Fisherman are popular in Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)’s neighborhood which is known as Ao Nang.

What popular shopping places are close to Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)?

Shopping options in Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)’s Ao Nang neighborhood include Ao Nang Night Market.

What are popular attractions near Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)?

Guests at Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus) can easily visit Ao Nang Mosque, Dao Art Gallery and Kontiki located in the Ao Nang area.

What popular beaches are close to Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)?

Guests at Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus) can easily visit Ao Nang Beach, Noppharathara Beach and Ao Phra Nang in the Ao Nang area.

What popular natural sightseeing spots are close to Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)?

Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)’s nearby natural sights include Monkey Trail, Khao Khlong Haeng and Khao Ao Nang located in the same Ao Nang area.

See map

Explore the neighborhood

What people love about Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)

  • 8.8

    Excellent
    Staff 

    "the staff were friendly and the hotel was clean."

    Alessandra

    |

    February 19, 2023

  • 9.6

    Exceptional
    Cleanliness

    "Clean with great amenities and very comfortable to stay."

    Daniel

    |

    January 11, 2023

  • 9.2

    Exceptional
    Staff 

    "We loved our stay at Centra, staff are great, it’s a good location and the facilities are good."

    Ellie

    |

    February 22, 2023

Overall rating:

8.4

Excellent
2,729 reviews
Cleanliness
8.8
Facilities
8.4
Location
7.7
Read all reviews >
What travelers say they love:
Restaurant is near swimming pool, have a good view.
Rujira from Thailand
Family with young children
More about Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)

More about Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)

Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)

Wake up to the wonder of Krabi with a stay at Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus), located only minutes from the heart of the city. Grab some beach time with a stay at Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus), just 1.3 km from Ao Nang Beach.
The range of services provided by Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus) ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides shuttle services to help you find what you want in Krabi.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms at Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus) are fitted with all the amenities travelers need. The hotel provides air conditioning in some rooms for the benefit of guests. Some selected rooms at Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus) include a balcony or terrace, as part of the room design. The hotel also provides guests with a refrigerator and mini bar in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and bathrobes in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus) promises you a fun-packed holiday with a variety of activities and facilities. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.
Hot days can be cool fun with water activities like the diving.


Around the property

Visit the sights and local attractions of Krabi during your stay at the hotel. Spend a day on an ocean adventure with an easy trip to Poda Island located 7.2 km away.

Show less

Amenities and facilities

Excellent
Facilities

8.4

Most talked about facilities

Swimming Pool

53 mentions

Breakfast

44 mentions

Beach

38 mentions

Housekeeping

31 mentions

Languages spoken
  • English
  • Thai
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Diving
  • Fitness center
  • Garden
  • Pool with view
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Happy hour
  • Restaurants
  • Room service
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Baby cot (upon request)
  • Balcony/terrace
  • Bathrobes
  • Closet
  • Coffee/tea maker
  • Desk
  • Fold-up bed
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
Restaurants on site
Mix Bistro
  • Menu: Buffet, A-la-carte

Location

879 Moo 2 Soi Ao Nang 11 Muang, Ao Nang, Krabi, Thailand, 81180
Very good
Location

7.7

Airports
  • Krabi International Airport (KBV)
    17.6 km 33 min drive
  • Phuket International Airport (HKT)
    58.7 km 2.2 hour drive
Hospital or clinic
  • Clinic
    300 m
Shopping
  • Krabi Weekend Night Market
    9.6 km
Convenience store
  • 7 Eleven
    90 m
Cash withdrawal
  • ATM
    850 m

What's nearby

Popular landmarks
  • Ao Nang Beach
    1.3 km
  • Noppharathara Beach
    2.0 km
  • Railay Beach
    2.4 km
  • Phra Nang Cave
    3.6 km
  • Poda Island
    7.3 km
  • Tup Island
    8.8 km
  • Tiger Cave Temple (Wat Tham Suea)
    14.0 km
  • Hong Islands
    40.9 km
  • Emerald Pool (Sa Morakot)
    49.3 km
Nearby landmarks
  • Kru Lek Muaythai Gym
    190 m
  • Clinic
    300 m
  • Fishing Village
    370 m
  • Ao Nang Mosque
    400 m
  • Kontiki
    520 m
  • Kong Pharmacy
    560 m
  • Cliff View Swimming Pool
    560 m
  • K A Pharmacy
    600 m
  • Emerald muay thai gym
    630 m
  • Atta-Rak Massage Ao Nang
    660 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Complimentary shuttle service to Ao Nang Beach is available as per schedule below.

    From the property to Ao Nang Beach: 09:00 AM, 11:30 AM, 01:00 PM, 03:10 PM, 06:00 PM, and 07:30 PM

    From Ao Nang Beach the property: 01:30 PM, 03:45 PM, 06:30 PM, and 09:30 PM

    Guests are required to reserve the transfer at the reception.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee1000 THB
  • Distance from city center30 km
  • Travel time to airport (minutes)35
Extras
  • Breakfast charge (unless included in room price)572 THB
The property
  • Number of bars/lounges1
  • Number of floors7
  • Number of restaurants1
  • Number of rooms 158
  • Year property opened2016

Reviews of Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus) from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.8
Facilities8.4
Location7.7
Service8.7
Value for money8.6
High score for Krabi
Rating
9+ Exceptional (532)
8-9 Excellent (197)
7-8 Very Good (204)
6-7 Good (73)
<6 Below Expectation (152)
Time of the year
Mar - May (215)
Jun - Aug (251)
Sep - Nov (361)
Dec - Feb (331)

Show reviews that mention 

Showing 1,158 verified guest comments
12345
10.0
Exceptional
Nolita from Canada
Couple
Stayed 3 nights in January 2019

Exceptional”

The hotel was beautiful! Definitely one of the nicest hotels in Au nong! Facilities were amazing and a true 4 star hotel. Staff was incredible especially the manager in training toby. Her attention to detail and her attitude towards clients made all the difference for us. We even extended our stay there because of our experience with the hotel! I was in an accident and Toby made the effort in calling all the hospitals nearby for us. Made sure I was comfortable with a chair during my cooking class at the hotel which by the way was also incredible! Great value for your money! At night they gave us extra towels to elevate my leg as I couldn’t move t at all. Anytime we called them, they sent someone up right away! I couldn’t be happier with my stay. This was the highlight of my trip!

Reviewed January 30, 2019

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Dear Nolita, Thank you for an excellent review and rating, it was a real pleasure to be mentioned as perfect and being rated 10 out of 10. We are happy to deliver our utmost service to ensure your comfort. It is always a pleasure to receive compliments about our staff and thank you for specifically mentioning Toby. These comments have been passed to her and are greatly appreciated. Thank you for sharing your feedback with the online community and we hope to have the opportunity to welcome you back to our resort again in the near future! Sincerely yours, Ines Operations Manager

Responded February 13, 2019
Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)
10.0
Exceptional
Yeap from Malaysia
Couple
Stayed 2 nights in May 2019

Superb”

Ambiance is good. Staff is friendly and nice. Room is clean and comfortable. First when we reached the staff great us nicely and allowed us to check in early w/out charges. We placed 1000 bath as deposit. The staff also explained every single details to us. When we checked in into the room its very clean we felt really joyful and happy. The bathroom had clogged. When i made complain at the reception, the staff straightaway send the housekeeper to fix it. Breakfast provided is superb with western choices and also thai cruisine. My husband and I enjoyed the breakfast. The room just worth the money and we felt happy staying with Centra! Definately will come back for it again. Thumbs! 😊👏👍

Reviewed June 08, 2019

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Dear Yeap, I am writing an email to express my sincere thanks for staying with us recently and taking your valuable time to share us the wonderful holiday expereinced. We are delighted to learn that your stay was enjoyable and met your expectation and It is great to know that staff did a great job to service you and you had enjoyed the breakfast and other hotel facilites. And also thank you very much for considering to come back here again. We definately look forward to service you again. Warm regards, Pennapa Operations Manager

Responded June 09, 2019
Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)
10.0
Exceptional
Monika from Thailand
Couple
Stayed 3 nights in March 2020

Great place”

I think Centra is one of the best hotels in Krabi. I was travelling with my boyfriend and we had a great time in the hotel. The staff is extremely helpful, smiling and nice. They will help you with everything you need. Room was modern, super clean and beds comfortable. And this view! It was such a pleasure to wake up every morning and see the beautiful mountains and palm trees. There's a nice pool in the hotel, and the waiters are there to serve you drinks and food. Food was good, even if a bit pricey. I recommend this hotel if you want to have a nice stay in Krabi!

Reviewed March 21, 2020

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Dear Monika, I appreciate your kind support in staying with us and sharing the satisfaction following your stay experience. We all pleased to know that it was a memorable and enjoyable stay. Looking forward to welcoming you back here again if the travel plan brings you to Krabi Warm regards, Pennapa / Operations Manager

Responded March 24, 2020
Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)
10.0
Exceptional
YOONJUNG from South Korea
Solo traveler
Stayed 1 night in September 2019

Everything was perfect. Ill be back here. ”

All Service was good. and resort is near to main road. 7eleven &family mart is near less 3~4min walking. There is few resonable price's local restaurant . so i think better than aonang beach and main tourist road. hotel provide free shuttle bus for aonang beach anyway. I didnt feel to stay near beach. Room was clean and same like photo and breakfast was so nice. Its good place to walk small street around hotel . quite and nice tree, beautiful natural bush, palm tree farm and lock mountain view. * i wanna recommand one street food near hotel. One lady make banana fry near 7eleven only in the morning time to around lunch time.

Reviewed September 26, 2019

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Dear YOONJUNG, Appreciate your kind support in staying with us and sharing the satisfaction following to your stay experience. We all pleased to know that the stay met your expectation for both the hotel and the surrounding areas. Looking forward to welcoming you back here again if travel plan brings you to Krabi Warm regards, Pennapa / Operations Manager

Responded September 28, 2019
Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)
10.0
Exceptional
Rea from United States
Solo traveler
Stayed 1 night in July 2019

Will stay here again!”

This resort was delightful. The location is perfect- within walking distance of all the shops and restaurants in town, but set aside enough that it is peaceful. The beach is within walking distance, but they also offer free shuttle service to the beach. The view of the cliffs from my room was amazing, the staff was so friendly, and everything about the hotel is so pleasing. I only had had two minor issues. #1 It was rainy season, so the power kept going out for several hours at a time. However, this was an issue for everyone in Aonang, not just at this resort. #2 If you didn’t shut your room door the whole way, it would start beeping. At night when other guests would come back after drinking, they would be very loud and often not shut their doors properly , so there was constant beeping on my floor so I never got a proper sleep. Tip: nobody in town knows this place as the Centra by Centara. They all called it the Phu Pano. I was confused when my taxi driver from the airport kept calling it that, but I quickly caught on. Tour operators only know it as the Phu Pano as well.

Reviewed July 19, 2019

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Dear Rea, Appreciate your kind support in staying with us, we are delighted to learn your satisfaction with hotel location, view , staff friendliness and the services. I am sorry to hear the inconvenience regarding power cut off during heavy rain which effected to entire Ao Nanag area. We already noted to your feedback regarding the door closing, which we will look into the solution to adjust the mechanism, it may help to solve this issue. Local people always call here Phu Pano as a short name and not aware once it called full name. Once again thank you for sharing the feedback and look forward to serve you again in the future. Warm regards, Penn Operations Manager

Responded July 22, 2019
Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)
10.0
Exceptional
Sabrina from United States
Group
Stayed 3 nights in October 2019

Phenomenal holiday stay”

The staff is beyond amazing! They remember your name and where you come from and their English is pretty dang good, too! The rooms are on the smaller side, but they are VERY clean. The kitchen staff goes above and beyond to make sure your stay is amazing. It was my moms birthday the night we checked in, they saw it on her passport and brought her up a piece of cake and cream to the room, as well as sang her happy birthday. I wish we would have been there longer. When we come back to Krabi, we will most definitely be staying here again.

Reviewed October 18, 2019

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Dear Sabrina, I appreciate your kind support in staying with us and sharing the satisfaction following your stay experience. We all pleased to know that this stay was a memorable experience for you and your family. Happy belated birthday to your mom again, all the best. Looking forward to welcoming you back here again if the travel plan brings you to Krabi and stay with us longer Warm regards, Pennapa / Operations Manager

Responded October 19, 2019
Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)
10.0
Exceptional
JOO from South Korea
Solo traveler
Stayed 1 night in October 2019

Incredible & wondeful place ”

This hotel was really satisfied. Staffs are nice and friendly, facility was perfect, the room was clean, everything was better than expected. Its location is also very nice, very near to the food center, main road, 6-7 min to Ao Nang beach, great food, people, and wonderful ambience. And the pool...was fantastic. Clean and cozy, you can enjoy the pool to the fullest looking at the sunset with breathtaking mountain view. This kind of hotel for this price? No way, you cannot get it anywhere else.

Reviewed October 26, 2019

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Dear JOO, Such a wonderful moment to read your excellent feedback and high satisfaction with your stay. Really appreciate and look forward to welcoming you back here again in the future. Warm regards, Pennapa / Operations Manager

Responded October 27, 2019
Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)
10.0
Exceptional
Ashley from United States
Couple
Stayed 3 nights in March 2020

BOOK IT! ”

Seriously book it. We stayed at multiple resorts throughout Thailand and this was BY FAR our favorite. Definitely get the pool view suit you won’t regret the view. Absolutely beautiful and clean room, pool was great, staff was always helpful and at the desk. And do yourself a favor and opt in for the breakfast buffet inclusion. We did not but ended up getting it every morning anyways. That is the biggest breakfast buffet I’ve ever seen and it comes with an amazing view. Book it, just book it!

Reviewed March 15, 2020

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Dear Ashley, We are so thrilled to read through your excellent feedback and we are so pleased to know that your stay was memorable and met your expectations. We do hope to welcome you back here again if you travel to Krabi. Warm regards, Pennapa / Operations Manager

Responded March 16, 2020
Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)
10.0
Exceptional
Melody from Malaysia
Couple
Centra Superior Room
Stayed 3 nights in August 2019

Simply Awesome”

Everything about this Resort is simply awesome. Good selection of food for breakfast. Staffs were exceptionally friendly and full of hospitality and customer service with a gentle touch of Thai. Room was great with daily housekeeping . Resort is a walking distance to beach and shopping area which is infront of beach. Tesco was just a 5 mins ride by tuk tuk. Abundance of Muslim Food around the Hotel. Will definately visit again. Special thank you to the F & B Management & staffs' for surprising me with a Bday cake during B'fast time. To the Manager of the Resort, you have a great team working with you. Keep it Up !

Reviewed August 19, 2019

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Dear Melody, Wow, thank you so much for taking time to share your kind comments, that will put a smile on us! It was a pleasure to have you. The staff and I are so happy we could make your stay so wonderful. Really look forwards to welcoming you back here again Warm regards, Pennapa / Operations Manager

Responded August 21, 2019
Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)
10.0
Exceptional
Beth
Couple
Stayed 2 nights in October 2019

Amazing rooms, shame about the food”

Hotel was clean and modern, great facilities. The pool was lovely and there was everything you’d need in your room and the hotel. However, I’d recommend eating somewhere else for your evening meal. Myself and my partner were 2 of 6 people in the restaurant and it took us an hour to get our food. I ordered the buffalo chicken and it was gross. The “fresh gnocchi” it came with was 100% microwaved. Only bad thing about this place.

Reviewed October 26, 2019

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Dear Beth, I would like to take this opportunity to thank you for staying with us and completing the post-questionnaire. We all pleased to know that you had enjoyed the stay and I regret the unpleasant experience regarding food delay in serving and the preparation. We do value your feedback and this will be brought up to our concerned team for the improvement. Looking forward to welcoming you back here again if the travel plan brings you to Krabi Warm regards, Pennapa / Operations Manager

Responded October 27, 2019
Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)
10.0
Exceptional
Farah from Israel
Couple
Stayed 2 nights in August 2019

Exceptional stay, awesome pool view”

We enjoyed our two nights stay, free shuttle to main street in krabi every hour, restaurant serve food all day, and drinks available around the pool. Staff speaks good english, and were very informative and helpfull. Rooms are very clean and comfortable. Suggestions for improvememts: Tours arrangement from hotel were douple the price we got from other offices in town. Drinks and food a little expensive as well.

Reviewed September 05, 2019

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Dear Farah, I would personally like to thank you for staying with us and sharing the feedback following to the stay experience. Appreciated your kind rating and we all pleased to know that you had enjoyed the stay. Well noted to your suggestion which we will take as a references for further action. Looking forward to welcoming you back here again if travel plan brings you to Krabi. Warm regards, Pennapa / Operations Manager

Responded September 05, 2019
Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)
10.0
Exceptional
Lina from Canada
Group
Stayed 2 nights in October 2019

Wonderful location, service and cleanliness. ”

The hotel was much more than what I expected. It was very close to the beach and walking distance to all shops and restaurants. Renting a motorbike was hassle free and easy. The food at the restaurant was better than the food on the beach strip in my opinion. I wish I had more time to use the pool. I’d come back to this hotel again.

Reviewed October 07, 2019

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I appreciate your kind support in staying with us and sharing the satisfaction following your stay experience. We all pleased to know that you had enjoyed the stay. And really look forward to welcoming you back here again in the near future with longer stay. Warm regards, Pennapa / Operations Manager

Responded October 11, 2019
Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)
10.0
Exceptional
Patunma from Thailand
Group
Stayed 2 nights in November 2020

Good and Clean :) ”

I chose here because it is relatively new and cheap. I think it's a bit far from the beach, but it's convenient because there have a shuttle bus between the hotel and the beach. But sometimes you have to hire a mini taxi or the restaurant has a shuttle car from the restaurant to the hotel. It's clean hotel and good service staff.

Reviewed November 09, 2020

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Dear Patunma, I appreciate your kind support in staying with us and sharing the satisfaction following your stay experience. We all pleased to know that you had enjoyed the stay. Looking forward to welcoming you back here again if the travel plan brings you to Krabi Warm regards, Pennapa / Operations Manager

Responded November 10, 2020
Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)
9.6
Exceptional
Michael
Couple
Stayed 5 nights in January 2019

Great Rooms, Great Food, Great Staff”

We had a fantastic stay here for 5 nights. The rooms although slightly smaller than other hotels are superbly designed, very modern and cozy with very comfortable beds. Pool View rooms get a great view of the mountains which is nice. Good pool lots of sun, great gym. Location is a 5-10 min walk from the main street but the advantage is its quiet and no road noise. The staff were excellent, positive and happy and gave a great service, the breakfast was excellent and the room service is top quality too. Only downside is the walls between rooms are quite thin, occasionally you can hear other guests in their rooms. The price we paid for a hotel of this quality though made this fantastic value for money. Recommend the Thai cooking course! We would stay here again.

Reviewed January 28, 2019

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Dear Michael, We're thrilled to learn that we have another Centara fan and that you enjoyed the service, facilities and location of the hotel! We appreciate that you took the time to share your experience and thank you for your wonderful review. The team here is always happy to assist and it's good to know that they went beyond expectations to be helpful.Your enthusiasm is infectious and we can't thank you enough for taking the time to share details of your stay with great stories. We look forward to welcoming you back again soon as promised! Sincerely yours, Ines Operations Manager

Responded February 13, 2019
Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)
10.0
Exceptional
Taleen from United States
Group
Stayed 5 nights in February 2019

Beautiful Hotel”

I loved this hotel. It was pretty, clean, quiet, great location, and the staff were wonderful. If and when I come back to Krabi, this is where I am going to stay. I can't recommend it enough. Stay here! You will not regret it.

Reviewed February 10, 2019

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Dear Taleen, Thank you for being with us recently and for an excellent review, to be rated 10 out of 10 is something really special. Thank you for recommending it to others. Your feedback is important and we would love to welcome you back to Krabi. All the best, Ines Operations Manager

Responded February 13, 2019
Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)
10.0
Exceptional
gayangi from Sri Lanka
Group
Stayed 1 night in November 2019

Great Location”

Food is really good than in bangkok and we loved the atmosphere in hotel Rooms and cleaniliness is very good. Staff is very friendly and Near by boat services and all. Great stay after all.

Reviewed November 28, 2019

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Dear gayangi, Great to know that the stay met your expectations, in particular, the hotel location, cleanliness, good food and friendliness of the staff. We look forward to welcoming you back here again in the near future and stay with us longer. Warm regards, Pennapa / Operations Manager

Responded November 29, 2019
Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)
10.0
Exceptional
Matthew from Singapore
Couple
Stayed 5 nights in September 2019

Comfortable and Enjoyable Stay.”

Staff was very friendly. Food was great. Everything was clean and well kept. It's about 15-20 walk to the beach which isn't bad, but they also have car service to the beach if you want. I will definitely stay here again!

Reviewed September 17, 2019

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Dear Matthew, Thank you for an excellent rating and we greatly appreciate the support. Really looking forward to serving you again in the near future. Warm regards, Pennapa / Operations Manager

Responded September 17, 2019
Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)
10.0
Exceptional
Rujira from Thailand
Family with young children
Superior Garden View King
Stayed 1 night in June 2022

Good place to stay at Ao Nang”

The hotel is clean. Restaurant is near swimming pool, have a good view. Breakfast is ok, there are American breakfast and local food. We had dinner at the restaurant also. It was great.

Reviewed June 08, 2022

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Dear Rujira, We appreciate your kind support in staying with us and sharing the satisfaction following your stay experience. We all pleased to know that your stay was enjoyable and memorable. Looking forward to welcoming you back here again if the travel plan brings you to Krabi Warm regards, Pennapa / Operations Manager

Responded June 12, 2022
Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)
10.0
Exceptional
Jadet from Thailand
Family with young children
Stayed 2 nights in November 2020

Good place to live”

This is a good place to live if you come to Krabi. Big room, good view, and great swimming pool. About 1-2 km away from Ao Nang Beach but they provide the shuttle bus so easy to go there. Unfortunately, the COVID slams the Krabi so much. Very few tourists there and lots of shops and restaurants were close. Hope everything getting better soon!

Reviewed November 24, 2020

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Dear Jadet, I appreciate your kind support in staying with us and sharing the satisfaction following your stay experience. We all pleased to know that you had enjoyed the stay. Looking forward to welcoming you back here again if the travel plan brings you to Krabi Warm regards, Pennapa / Operations Manager

Responded November 26, 2020
Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)
10.0
Exceptional
Carrie from Canada
Couple
Stayed 4 nights in November 2019

Fantastic Resort.”

Most comfortable beds since arriving in Thailand. Excellent pool. Very clean. Incredibly kind and helpful staff In each department we have come across. Would highly recommend to friends. Have extended our stay

Reviewed December 01, 2019

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Dear Carrie, Such a wonderful moment to read the excellent feedback, it put smiles on our face for the entire day! Many thanks for the high recommendation of our property to others, we really appreciate your kind support. Looking forward to welcoming you back here again if the travel plan brings you to Krabi Warm regards, Pennapa / Operations Manager

Responded December 01, 2019
Centra by Centara Phu Pano Resort Krabi (SHA Extra Plus)
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