8.2

Excellent
/10
(714 reviews)See what guests said
Housekeeping3
See map

8.1

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Strand Fitness 170 m
Cotters Markets 300 m
Reid Park 460 m
Townsville Train Station 500 m
Townsville 400 Racetrack Start / Finish line 570 m
BC Cinemas 600 m
Queensland Country Bank Stadium 610 m
Hanran Corner Park 610 m
V8 Island Park 620 m
Ross Creek Park 700 m
Direct Hotels – Kensington at Central
Hotel Room Direct Hotels – Kensington at Central
 Direct Hotels – Kensington at Central
Lobby Direct Hotels – Kensington at Central
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Free Wi-Fi

Direct Hotels – Kensington at Central

2 Fletcher Street, Townsville City Center, Townsville, Australia, 4810 - See map
  • 510 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Sauna

  • Air conditioning

  • Solarium

Cheaper than 98% of all properties in Townsville in the last 24 hoursCompared to 104 Townsville properties at Agoda for various dates
Value for money8.0
Location rating8.1
Nearest airportTownsville Airport (TSV)
Distance to airport4.4 km

Rooms available at Direct Hotels – Kensington at Central

Very good
Room comfort & quality
7.9
2 Bedroom Apartment
...
  • Room size: 100 m²/1076 ft²
  • City view
  • 1 queen bed & 2 single beds...
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1 Bedroom Apartment
...
  • Room size: 67 m²/721 ft²
  • City view
  • 1 queen bed
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Hotel Room
...
  • Room size: 45 m²/484 ft²
  • Non-smoking
  • 1 queen bed
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Double Room Queen Bed
...
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    One Bedroom Apartment (No Window)
    ...
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      Room Assigned on Arrival
      ...
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        APARTMENT QUEEN BED 2 TWIN BEDS 2 BEDROOMS
        ...
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          Double Room
          ...
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            APARTMENT QUEEN BED 1 BEDROOM
            ...
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              room
              ...
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                Frequently asked questions

                What time is check-in and check-out at Direct Hotels – Kensington at Central?

                Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

                How do I get to Direct Hotels – Kensington at Central?

                For those who wish to drive their own cars, Direct Hotels – Kensington at Central has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Townsville with private transportation, the serviced apartment can arrange taxi service.

                What is the smoking policy at Direct Hotels – Kensington at Central?

                Direct Hotels – Kensington at Central does not permit smoking in any of its rooms, but allows smoking in designated areas.

                What restaurants are nearby Direct Hotels – Kensington at Central?

                Direct Hotels – Kensington at Central is located in Townsville City Center, famous for good restaurants such as Relish Cafe, The Venue and The Whisky Bar and Restaurant.

                What popular shopping places are close to Direct Hotels – Kensington at Central?

                Located in the Townsville City Center area, Direct Hotels – Kensington at Central is close to great shopping choices like Cotters Markets.

                What are popular attractions near Direct Hotels – Kensington at Central?

                Direct Hotels – Kensington at Central’s location in the Townsville City Center neighborhood makes it close to famous attractions including Hanran Corner Park, Perfume Garden Park and Waterfront Precinct.

                Show more questions
                See map
                Explore the neighborhood
                Property ranking|Compared to 104 Townsville properties
                See all rankings
                Cheapest price score
                Room size
                71 sqm.
                Cleanliness score
                8.4/10
                Room comfort score
                7.9/10
                Better than
                98
                %
                of Townsville properties
                Bigger than
                92
                %
                of Townsville properties
                Better than
                75
                %
                of Townsville properties
                Better than
                75
                %
                of Townsville properties
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                Overall rating:

                8.2

                Excellent
                714 reviews
                Cleanliness
                8.4
                Facilities
                7.5
                Location
                8.1
                Read all reviews >
                More about Direct Hotels – Kensington at Central

                More about Direct Hotels – Kensington at Central

                Whether you're a tourist or traveling on business, Direct Hotels – Kensington at Central is a great choice for accommodation when visiting Townsville. From here, guests can enjoy easy access to all that the lively city has to offer. No less exceptional is the hotel's easy access to the city's myriad attractions and landmarks, such as Cotters Markets, BC Cinemas and National Trust Heritage Centre.

                Direct Hotels – Kensington at Central offers impeccable service and all the essential amenities to invigorate travelers. The hotel offers access to a vast array of services, including free Wi-Fi in all rooms, convenience store, taxi service, luggage storage and Wi-Fi in public areas.

                The ambiance of Direct Hotels – Kensington at Central is reflected in every guestroom. television LCD/plasma screen, internet access – wireless (complimentary), non-smoking rooms, air conditioning and desk are just some of the facilities that can be found throughout the property. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as outdoor pool. Discover an engaging blend of professional service and a wide array of features at Direct Hotels – Kensington at Central.

                Show less

                Most talked about facilities

                Swimming Pool

                4 mentions

                Housekeeping

                4 mentions

                Food & Dining

                2 mentions

                Breakfast

                1 mention

                What they offer

                Show less

                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
                Show less

                Property's guest policies

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                Some helpful facts

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                Reviews of Direct Hotels – Kensington at Central from real guests

                Provided by verified guests of Agoda
                7.9
                /
                10
                Cleanliness8.4
                Facilities7.5
                Location8.1
                Room comfort and quality7.9
                Service8.0
                Value for money8.0
                High score for Townsville
                Rating
                9+ Exceptional (12)
                8-9 Excellent (13)
                7-8 Very Good (11)
                6-7 Good (11)
                <6 Below Expectation (8)
                Time of the year
                Mar - May (8)
                Jun - Aug (20)
                Sep - Nov (12)
                Dec - Feb (15)
                All guests (90)
                All room types
                All languages

                Show reviews that mention 

                Showing 55 verified guest comments
                123
                9.7
                Exceptional
                James from Australia
                Business traveler
                1 Bedroom Apartment
                Stayed 1 night in March 2014

                Value for money”

                Friendly staff and clean rooms

                These are new apartments within walking distance. The apartments are spacious and staff very friendly. I go to Townsville every month and will continue to use this hotel

                Reviewed March 09, 2014

                See room deals

                Thank you for choosing Direct Hotels – Kensington at Central and for taking the time to provide feedback on your stay with us. The complex has recently undergone a management change and we are catching up on reviews that haven’t previously received a response. As we continually look to improve our facilities and service offered, we appreciate the feedback provided and we hope you enjoyed your stay and we look forward to seeing you again.

                Responded March 07, 2020
                Direct Hotels – Kensington at Central
                10.0
                Exceptional
                Shania from Australia
                Solo traveler
                Hotel Room
                Stayed 1 night in February 2020

                Exceptional”

                I highly recommend Kensington at Central as it is in a great location, staff are very friendly and helpful and the rooms are very clean and tidy! Always a pleasant stay

                Reviewed March 03, 2020

                See room deals

                Thanks so much Shania, we do appreciate your feedback and look forward to seeing you again.

                Responded March 07, 2020
                Direct Hotels – Kensington at Central
                7.3
                Very good
                Sandra from Australia
                Couple
                Hotel Room
                Stayed 1 night in June 2013

                Difficult finding the place at night ”

                Cleanliness. Bed comfort. Quite

                Difficult to find. It is advertised as 2 Fletcher steet. When using a GPS it states that there is no number2. When arriving late at night not only was it difficult to find the accommodation, then when you do find it there is no reception. You then have to go to a reception at another place close by. All well and good if you are familiar with the area. So please put in the adds that there is not reception after a certain time at the Kensington. It may make things less stressful for people that are new to Townsville

                Reviewed June 10, 2013

                See room deals

                Thank you for choosing Direct Hotels – Kensington at Central and for taking the time to provide feedback on your stay with us. The complex has recently undergone a management change and we are catching up on reviews that haven’t previously received a response. As we continually look to improve our facilities and service offered, we appreciate the feedback provided and we hope you enjoyed your stay and we look forward to seeing you again.

                Responded March 07, 2020
                Direct Hotels – Kensington at Central
                9.3
                Exceptional
                Glen from Australia
                Business traveler
                Hotel Room
                Stayed 2 nights in August 2013

                just an amazing motel which is budget conscious”

                best foxtel in any motel around Australia, comfortable bed, exremely cheap

                Fantastic, I would recommend anyone staying in Townsville to stay here. I travel a lot and I stay at this place every 3 weeks

                Reviewed August 06, 2013

                See room deals

                Thank you for choosing Direct Hotels – Kensington at Central and for taking the time to provide feedback on your stay with us. The complex has recently undergone a management change and we are catching up on reviews that haven’t previously received a response. As we continually look to improve our facilities and service offered, we appreciate the feedback provided and we hope you enjoyed your stay and we look forward to seeing you again.

                Responded March 07, 2020
                Direct Hotels – Kensington at Central
                9.7
                Exceptional
                Ng from Hong Kong SAR, China
                Business traveler
                1 Bedroom Apartment
                Stayed 1 night in August 2013

                Boutique, clean and lovely staff”

                Friendly staff and apartments were large and clean. Would stay again

                pool was excellent. Staff friendly and helpful. I would stay again next time im on townsville.. Cafe is also good downstairs....

                Reviewed September 10, 2013

                See room deals

                Thank you for choosing Direct Hotels – Kensington at Central and for taking the time to provide feedback on your stay with us. The complex has recently undergone a management change and we are catching up on reviews that haven’t previously received a response. As we continually look to improve our facilities and service offered, we appreciate the feedback provided and we hope you enjoyed your stay and we look forward to seeing you again.

                Responded March 07, 2020
                Direct Hotels – Kensington at Central
                10.0
                Exceptional
                Wendy from Australia
                Solo traveler
                Hotel Room
                Stayed 1 night in September 2014

                Last minute find.”

                Easy to find and book. Location. Room style.

                Kensington is so close to attractions, The Strand, city, good food and public transport. Room was perfect for a solo traveller and a short stay.

                Reviewed September 21, 2014

                See room deals

                Thank you for choosing Direct Hotels – Kensington at Central and for taking the time to provide feedback on your stay with us. The complex has recently undergone a management change and we are catching up on reviews that haven’t previously received a response. As we continually look to improve our facilities and service offered, we appreciate the feedback provided and we hope you enjoyed your stay and we look forward to seeing you again.

                Responded March 07, 2020
                Direct Hotels – Kensington at Central
                10.0
                Exceptional
                nina from Australia
                Business traveler
                Hotel Room
                Stayed 1 night in November 2013

                Brand new in Townsville ”

                Modern clean rooms

                Brand new apartments. Great value for Townsville. Free wifi was a bonus

                Reviewed November 16, 2013

                See room deals

                Thank you for choosing Direct Hotels – Kensington at Central and for taking the time to provide feedback on your stay with us. The complex has recently undergone a management change and we are catching up on reviews that haven’t previously received a response. As we continually look to improve our facilities and service offered, we appreciate the feedback provided and we hope you enjoyed your stay and we look forward to seeing you again.

                Responded March 07, 2020
                Direct Hotels – Kensington at Central
                9.2
                Exceptional
                kookjung from South Korea
                Family with young children
                2 Bedroom Apartment
                Stayed 2 nights in November 2017

                Modern style 2bed room apartment ”

                I wasn't expect anything from this price but it was clean,tidy,modern . Fully aircondition, amenity was ok. Has pool and bbq. I was in 2bed room with 2 bathroom. For 2night. Washing machine,dryer. Location was right next to shops. Secured garages. I was so impressed. One bad thing was little cockroaches.. appeared at night time. pest control urgently needed. Other than that, i was happy and def going back there again.

                Reviewed December 01, 2017

                See room deals

                Thank you for choosing Direct Hotels – Kensington at Central and for taking the time to provide feedback on your stay with us. The complex has recently undergone a management change and we are catching up on reviews that haven’t previously received a response. As we continually look to improve our facilities and service offered, we appreciate the feedback provided and we hope you enjoyed your stay and we look forward to seeing you again.

                Responded March 07, 2020
                Direct Hotels – Kensington at Central
                7.7
                Very good
                Peter from United Kingdom
                Couple
                1 Bedroom Apartment
                Stayed 2 nights in July 2013

                Value for money”

                Location, value, cleanliness

                For the price paid it was really great value.The apartment was fairly new and in good condition Being a 1 bedroom type it was compact but comfortable.Car parking was secure and well lit up at night.It is located in a quiet area although there was some building by the side of the hotel.It did not bother us at all however. There are two pools available, both very clean with BBQ facilities. Location-wise it is convenient for the town center and the excellent beaches on the Strand where you can enjoy good walking and a coffee. Highly recommended.

                Reviewed July 17, 2013

                See room deals

                Thank you for choosing Direct Hotels – Kensington at Central and for taking the time to provide feedback on your stay with us. The complex has recently undergone a management change and we are catching up on reviews that haven’t previously received a response. As we continually look to improve our facilities and service offered, we appreciate the feedback provided and we hope you enjoyed your stay and we look forward to seeing you again.

                Responded March 07, 2020
                Direct Hotels – Kensington at Central
                6.7
                Good
                Hannah from Australia
                Family with young children
                1 Bedroom Apartment
                Stayed 2 nights in March 2013

                Best Value”

                Max Brenner, Close to Castle Town, Hogs Breath

                We've stayed here plenty of times, After about 9:30pm on weekdays and Sunday it's hard to find anything open, food wise and requires driving else where. But it's the best value for all places in Townsville

                Reviewed March 16, 2015

                See room deals

                Thank you for choosing Direct Hotels – Kensington at Central and for taking the time to provide feedback on your stay with us. The complex has recently undergone a management change and we are catching up on reviews that haven’t previously received a response. As we continually look to improve our facilities and service offered, we appreciate the feedback provided and we hope you enjoyed your stay and we look forward to seeing you again.

                Responded March 07, 2020
                Direct Hotels – Kensington at Central
                4.7
                Graham from Australia
                Couple
                Hotel Room
                Stayed 1 night in August 2014

                Don't bother with the hotel room”

                roomy shower, comfy bed

                The smallest hotel room i have ever stayed in. The pay tv box was on the port rack with spaghetti wiring dangling from the tv to the box, the hanging space in the cupboard was a joke, if you hung anything in the cupboard it would dangle on to the jug and cups. No glasses in the unit. (only four coffee cups). The fridge door was dragging on the carpet when opened. No hooks in the bathroom whatsoever. The night we stayed there there at 2am there was a fight in the hallway outside our unit, next morning there was blood splattered on the tiles. This would have to be the smallest hotel room in Townsville.

                Reviewed August 13, 2014

                See room deals

                Thank you for choosing Direct Hotels – Kensington at Central and for taking the time to provide feedback on your stay with us. The complex has recently undergone a management change and we are catching up on reviews that haven’t previously received a response. As we continually look to improve our facilities and service offered, we appreciate the feedback provided and we hope you enjoyed your stay and we look forward to seeing you again.

                Responded March 07, 2020
                Direct Hotels – Kensington at Central
                7.0
                Very good
                Loretta from Australia
                Business traveler
                Hotel Room
                Stayed 2 nights in September 2014

                Space”

                Location, ease of booking in/out

                My concern are not serious but rather ones of comfort. The luggage/port rack is presently used to hold the electronics for the TV. Could a shelf be installed. Meanwhile luggage is either placed on the bed or floor. Damaged suitcases, ports etc could rip the bed linen. A shelf above the TV may be cheaper. There is no soap holder in the bathroom. There was an iron but no ironing board. Certainly, there is no room for a board! There was dishwashing machine powder but no machine (the room does not warrant a machine) The wardrobe is a cupboard containing the bar fridge and kettle, coffee/tea etc. The height of the wardrobe was insufficient for my shirt (I'm a small woman). On the upside, a benefit of making coffee was the reduction in creases in my shirt due to the steam! Being a studio room, the room is small. Whilst this is acceptable, one needs access to power points (crawling under the bench is not pleasant for older people or those people with back injuries). The bed faces the entry door; the foyer light is on at night. The gap between the door and frame allows light to enter. Whilst cognisant the door may need to meet fire safety requirements, it is possible to place single sided felt tape on the frame (the side adjacent to the handle and at the top). The shower area and water pressure were great. The room and bathroom were well presented; the standard of cleaning excellent. Traffic noise was minimal. Sadly I was advised by a staff member if I had complaints not to stay there again. I travel constantly!

                Reviewed September 16, 2014

                See room deals

                Thank you for choosing Direct Hotels – Kensington at Central and for taking the time to provide feedback on your stay with us. The complex has recently undergone a management change and we are catching up on reviews that haven’t previously received a response. As we continually look to improve our facilities and service offered, we appreciate the feedback provided and we hope you enjoyed your stay and we look forward to seeing you again.

                Responded March 07, 2020
                Direct Hotels – Kensington at Central
                9.0
                Exceptional
                Murtaza from Australia
                Family with young children
                Hotel Room
                Stayed 4 nights in December 2013

                It was nice hotel clean and tidy and no one dustub”

                Clean bathroom and bedroom, private car park, and privacy

                It was very nice appartment with large wardrobe and nice size bed. Bathroom was clean and large and have nice balcony for having evening tea and city view and it has a secure private car park. No one has disturb us which was good

                Reviewed January 02, 2014

                See room deals

                Thank you for choosing Direct Hotels – Kensington at Central and for taking the time to provide feedback on your stay with us. The complex has recently undergone a management change and we are catching up on reviews that haven’t previously received a response. As we continually look to improve our facilities and service offered, we appreciate the feedback provided and we hope you enjoyed your stay and we look forward to seeing you again.

                Responded March 07, 2020
                Direct Hotels – Kensington at Central
                6.3
                Good
                Chris from United Kingdom
                Business traveler
                Hotel Room
                Stayed 1 night in January 2014

                Reasonable room at discounted price only”

                Quiet, clean & had movie channel

                I stayed 3 nights. Would have to say at full price the room & resort would be a dissapointed but on the 2 for 1 deal then I thought it was ok. Rooms are relatively new, reasonably furnished & quiet, be aware the hotel is a bit of a walk from the town centre, the reception is only manned limited hours & cleaning also didn't seem to be done daily

                Reviewed January 13, 2014

                See room deals

                Thank you for choosing Direct Hotels – Kensington at Central and for taking the time to provide feedback on your stay with us. The complex has recently undergone a management change and we are catching up on reviews that haven’t previously received a response. As we continually look to improve our facilities and service offered, we appreciate the feedback provided and we hope you enjoyed your stay and we look forward to seeing you again.

                Responded March 07, 2020
                Direct Hotels – Kensington at Central
                10.0
                Exceptional
                Graeme from Australia
                Family with young children
                2 Bedroom Apartment
                Stayed 2 nights in April 2018

                Great Place”

                Thought this place was great. Pretty central to everything for me Would stay here here again for sure thank you.

                Reviewed April 16, 2018

                See room deals

                Thank you for taking the time to review your recent stay with us at the Central Kensington Apartments. We do appreciate all feedback as it does help us to improve our service. We do hope to see you again soon. Kind Regards Direct Hotels - Kensington at Central

                Responded December 15, 2019
                Direct Hotels – Kensington at Central
                9.0
                Exceptional
                Norman from Australia
                Couple
                1 Bedroom Apartment
                Stayed 1 night in June 2013

                Excellent self contained apartment”

                Quiet, clean, huge

                Really nice apartment, not far from city centre, new development, tavern/pub just down the road, cafe for breakfast next door. Would stay again, excellent value.

                Reviewed June 12, 2013

                See room deals

                Thank you for choosing Direct Hotels – Kensington at Central and for taking the time to provide feedback on your stay with us. The complex has recently undergone a management change and we are catching up on reviews that haven’t previously received a response. As we continually look to improve our facilities and service offered, we appreciate the feedback provided and we hope you enjoyed your stay and we look forward to seeing you again.

                Responded March 07, 2020
                Direct Hotels – Kensington at Central
                8.7
                Excellent
                Heather from Australia
                Solo traveler
                Hotel Room
                Stayed 1 night in September 2013

                In and out without fuss, good overnite stop”

                Convenient, quiet and easy to find afterhours

                After hours process needs to be a little more "user friendly" for those who are not regular hotel users and easily confused (people from the bush....)otherwise, very excellent value for money.

                Reviewed September 24, 2013

                See room deals

                Thank you for choosing Direct Hotels – Kensington at Central and for taking the time to provide feedback on your stay with us. The complex has recently undergone a management change and we are catching up on reviews that haven’t previously received a response. As we continually look to improve our facilities and service offered, we appreciate the feedback provided and we hope you enjoyed your stay and we look forward to seeing you again.

                Responded March 07, 2020
                Direct Hotels – Kensington at Central
                7.7
                Very good
                PETER from Australia
                Couple
                Hotel Room
                Stayed 1 night in May 2013

                comfortable and convenient.”

                location near railway station. new and clean. close to C.B.D.

                RECEPTION IN ANOTHER BUILDING. UNABLE TO OPEN CAR PARK GATE AT NIGHT.BREAKFAST AT RESTARAUNT BELOW BUILDING POOR AND EXPENSIVE. OTHERWISE A GGOOD , MODERATE PRICED CONVENIENT PLACE TO STAY.

                Reviewed May 22, 2013

                See room deals

                Thank you for choosing Direct Hotels – Kensington at Central and for taking the time to provide feedback on your stay with us. The complex has recently undergone a management change and we are catching up on reviews that haven’t previously received a response. As we continually look to improve our facilities and service offered, we appreciate the feedback provided and we hope you enjoyed your stay and we look forward to seeing you again.

                Responded March 07, 2020
                Direct Hotels – Kensington at Central
                8.3
                Excellent
                Lyn from Australia
                Couple
                Hotel Room
                Stayed 4 nights in October 2013

                Excellent .. but the owners could do a little more”

                Room size, easy access, breeze from doors to balcony

                Mostly excellent. Size, layout, access, good size fridge, cooking facility, features all good. Good to have the opening doors instead of aircon, beautiful breeze. The unit is new and has a few issues that the owners need to address - check the shower door. It doesn't close and if forced would break the glass, also check kitchen door catch on crockery cbd. comes out and hit my finger severe pain and blood blister, the front door slams very hard with the breeze though, quite dangerous. Overall,the unit was great value,everything new. For us the only other negatives and the bed was comfortable but wasn't good with our bad backs and same with foam in chairs, been done a bit too much on the cheap, a little extra spent on those items would have been more fitting with the quality of the room.

                Reviewed October 11, 2013

                See room deals

                Thank you for choosing Direct Hotels – Kensington at Central and for taking the time to provide feedback on your stay with us. The complex has recently undergone a management change and we are catching up on reviews that haven’t previously received a response. As we continually look to improve our facilities and service offered, we appreciate the feedback provided and we hope you enjoyed your stay and we look forward to seeing you again.

                Responded March 07, 2020
                Direct Hotels – Kensington at Central
                6.4
                Good
                Maxwell from Australia
                Couple
                Hotel Room
                Stayed 1 night in August 2019

                Good”

                Very small room, window locked so no fresh air, aircon directed at bed, ridiculous access set up, very noisy plumbing and door closing from adjacent room. Fan saved the day.

                Reviewed August 09, 2019

                See room deals

                Thank you for choosing to stay with us at the Central Holborn Apartments. We appreciate all feedback as we are always looking for ways to improve our services to you. We hope to see you again in the future.

                Responded December 07, 2019
                Direct Hotels – Kensington at Central
                123
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