Direct Hotels – Kensington at Central
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7.7
Very good
/10
(66 reviews)See what guests said
See map
8.0
Excellent
Location rating score
Excellent location
Parking
FREE
  • Cotters Markets300 m
  • BC Cinemas600 m
  • Mary Who? Bookshop810 m
  • Jim's Book Exchange890 m
  • Australia Post940 m
  • National Trust Heritage Centre1.02 km
  • Townsville City Library1.12 km
  • Northtown Medical Centre1.12 km
  • Flinders Mall visitor information centre1.17 km
  • Internet Den1.2 km
  • Free Wi-Fi

    Direct Hotels – Kensington at Central

    2 Fletcher Street, Townsville City Center, Townsville, Australia, 4810 - See map

    This property is in high demand!

    Last booked 7 hours ago

    "Pretty central to everything for me Would stay here here again for sure thank you."
    Graeme - April 16, 2018
    Excellent cleanliness
    8.3 rating for cleanliness
    Exceptional reputation
    Recommended by 82% of guests
    Very good comfort
    7.9 room quality and comfort
    Very good service
    7.8 rating for service
    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Smoking area

    • Convenience store

    • Elevator

    Cheaper than 99% of all properties in Townsville in the last 24 hours

    Compared to 148 Townsville properties at Agoda for various dates

    Property ranking|Compared to 148 Townsville properties
    See all rankings
    Cheapest price score
    Room size
    71 sqm.
    Review score - United States
    8.3/10
    Cleanliness score
    8.3/10
    Better than
    99
    %
    of Townsville properties
    Bigger than
    94
    %
    of Townsville properties
    Better than
    91
    %
    of Townsville properties
    Better than
    82
    %
    of Townsville properties
    Value for money7.9
    Location rating8.0
    Nearest airportTownsville Airport (TSV)
    Distance to airport4.4 km

    Rooms available at Direct Hotels – Kensington at Central

    7.9
    Very good
    Room comfort & quality
    2 Bedroom Apartment
    2 Bedroom Apartment
    ...
    • Room size: 100 m²/1076 ft²
    • City view
    • 1 queen bed & 2 single beds
    Enter dates to see prices
    1 Bedroom Apartment
    1 Bedroom Apartment
    ...
    • Room size: 67 m²/721 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Hotel Room
    Hotel Room
    ...
    • Room size: 45 m²/484 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Apartment - 2 Rooms
    Apartment - 2 Rooms
    ...
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      room
      room
      ...
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        1 Bedroom Apartment
        1 Bedroom Apartment
        ...
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          More about Direct Hotels – Kensington at Central

          More about Direct Hotels – Kensington at Central

          An overview

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          Most talked about facilities

          Swimming Pool
          4 mentions
          Housekeeping
          4 mentions
          Food & Dining
          2 mentions
          Breakfast
          1 mention

          What they offer

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          What guests think of this property

          Overall rating
          8.1
          Excellent
          From 457 reviews
          Provided by verified guests of
          Agoda Reviews (66)Booking.com Reviews (391)
          Rating via Agoda7.7
          /
          10
          Cleanliness8.3
          Facilities7.5
          Location8.0
          Room comfort and quality7.9
          Service7.8
          Value for money7.9
          High score for Townsville

          Most recent reviews for Direct Hotels – Kensington at Central

          Couple
          Stayed 2 nights in October 2019
          Hotel Room
          Good6.4
          New building. Very small room- 3mx 3m- in the city- I get what you pay forBooked in for 2 nights. Had to wait for room to be cleaned after 2pm whilst we booked the week before. Greeted politely at the reception. Parking is behind a locked gate- very secure. Room is very small- 3m x 3m- with a small bar fridge. Air conditioned with a ceiling fan. The bed was a queen size. Seemed hard but we both slept very well. Nice pillows. We asked for a quiet room and unfortunately we were placed on the street side and heard every vehicle even being on the 3rd floor. Room was dark enough, with heavy curtains. Hard to fill kettle in bathroom sink. No free power socket in bedroom. Had foxtel box but didn’t work- no channels working. Toilet roll holder to the left and tucked in behind- have to be a contortionist. Mould on all the silicon in the bathroom - It was only $81 per night, and it is in the centre of town. I guess, if only using for somewhere to sleep- it is cheap and handy- but wouldn’t recommend for anything except for somewhere to sleep. ):
          BenReviewed October 11, 2019
          Couple
          Stayed 1 night in August 2019
          Hotel Room
          Good6.4
          GoodVery small room, window locked so no fresh air, aircon directed at bed, ridiculous access set up, very noisy plumbing and door closing from adjacent room. Fan saved the day.
          Maxwellfrom AustraliaReviewed August 09, 2019
          Family with teens
          Stayed 1 night in August 2019
          2 Bedroom Apartment
          Good6.4
          GoodIt was a very good Stay
          Richardfrom AustraliaReviewed August 06, 2019
          Couple
          Stayed 1 night in July 2019
          Hotel Room
          Excellent8.8
          brief staywe were only here overnight...room small but had everything we needed..bathroom great, big shower... no road noise, air con perfect, bed somewhat comfy but i am fussy...will stay here again.
          Erikfrom AustraliaReviewed August 01, 2019
          Family with young children
          Stayed 2 nights in June 2019
          2 Bedroom Apartment
          Good6.8
          GoodNice apartment
          Jacquiefrom AustraliaReviewed June 11, 2019

          Reviews of Direct Hotels – Kensington at Central from real guests

          Overall rating
          8.1
          Excellent
          From 457 reviews
          Provided by verified guests of
          Agoda Reviews (66)Booking.com Reviews (391)
          Rating via Agoda7.7
          /
          10
          Cleanliness8.3
          Facilities7.5
          Location8.0
          Room comfort and quality7.9
          Service7.8
          Value for money7.9
          High score for Townsville
          Rating
          9+ Exceptional (11)
          8-9 Excellent (11)
          7-8 Very Good (9)
          6-7 Good (10)
          <6 Below Expectation (8)
          Time of the year
          Mar - May (8)
          Jun - Aug (19)
          Sep - Nov (12)
          Dec - Feb (10)
          All guests (66)
          All room types
          All languages
          Showing 49 verified guest comments
          123
          6.4
          Good
          Ben
          Couple
          Hotel Room
          Stayed 2 nights in October 2019

          New building. Very small room- 3mx 3m- in the city- I get what you pay for”

          Booked in for 2 nights. Had to wait for room to be cleaned after 2pm whilst we booked the week before. Greeted politely at the reception. Parking is behind a locked gate- very secure. Room is very small- 3m x 3m- with a small bar fridge. Air conditioned with a ceiling fan. The bed was a queen size. Seemed hard but we both slept very well. Nice pillows. We asked for a quiet room and unfortunately we were placed on the street side and heard every vehicle even being on the 3rd floor. Room was dark enough, with heavy curtains. Hard to fill kettle in bathroom sink. No free power socket in bedroom. Had foxtel box but didn’t work- no channels working. Toilet roll holder to the left and tucked in behind- have to be a contortionist. Mould on all the silicon in the bathroom - It was only $81 per night, and it is in the centre of town. I guess, if only using for somewhere to sleep- it is cheap and handy- but wouldn’t recommend for anything except for somewhere to sleep. ):

          Reviewed October 11, 2019
          6.4
          Good
          Maxwell from Australia
          Couple
          Hotel Room
          Stayed 1 night in August 2019

          Good”

          Very small room, window locked so no fresh air, aircon directed at bed, ridiculous access set up, very noisy plumbing and door closing from adjacent room. Fan saved the day.

          Reviewed August 09, 2019
          6.4
          Good
          Richard from Australia
          Family with teens
          2 Bedroom Apartment
          Stayed 1 night in August 2019

          Good”

          It was a very good Stay

          Reviewed August 06, 2019
          8.8
          Excellent
          Erik from Australia
          Couple
          Hotel Room
          Stayed 1 night in July 2019

          brief stay”

          we were only here overnight...room small but had everything we needed..bathroom great, big shower... no road noise, air con perfect, bed somewhat comfy but i am fussy...will stay here again.

          Reviewed August 01, 2019
          6.8
          Good
          Jacquie from Australia
          Family with young children
          2 Bedroom Apartment
          Stayed 2 nights in June 2019

          Good”

          Nice apartment

          Reviewed June 11, 2019
          6.0
          James from Australia
          Couple
          1 Bedroom Apartment
          Stayed 3 nights in May 2019

          Quit nice, but could have been better.”

          Nice but not clean. There were either wine or blood stains on the bed quilt. The quilt should have been white, but was almost light brown. There was dust & rust in the bathroom, and the shower screen was quite dirty. The microwave oven was not clean & had rust damage inside. In general the room was comfortable as was the bed, but just not clean. The location was out of the main shopping area, but not too far.

          Reviewed May 13, 2019
          10.0
          Exceptional
          Graeme from Australia
          Family with young children
          2 Bedroom Apartment
          Stayed 2 nights in April 2018

          Great Place”

          Thought this place was great. Pretty central to everything for me Would stay here here again for sure thank you.

          Reviewed April 16, 2018
          9.2
          Exceptional
          kookjung from South Korea
          Family with young children
          2 Bedroom Apartment
          Stayed 2 nights in November 2017

          Modern style 2bed room apartment ”

          I wasn't expect anything from this price but it was clean,tidy,modern . Fully aircondition, amenity was ok. Has pool and bbq. I was in 2bed room with 2 bathroom. For 2night. Washing machine,dryer. Location was right next to shops. Secured garages. I was so impressed. One bad thing was little cockroaches.. appeared at night time. pest control urgently needed. Other than that, i was happy and def going back there again.

          Reviewed December 01, 2017
          8.4
          Excellent
          Ray from Australia
          Solo traveler
          1 Bedroom Apartment
          Stayed 1 night in November 2016

          Townsville Short Stay”

          Handy location and close proximity to new cinema complex and eateries.

          Reviewed November 09, 2016
          4.7
          Wendy from Australia
          Business traveler
          Hotel Room
          Stayed 2 nights in December 2015

          Shose box ”

          Max benne

          So small. A shoes box

          Reviewed December 14, 2015
          2.7
          rhonda from Australia
          Couple
          Hotel Room
          Stayed 8 nights in July 2015

          Central Kensington Apartments”

          Central Kensington Apartments

          1 lot of clean towels and sheets in 8 days told we had to buy your own toilet rolls and coffee and sugar

          Reviewed July 16, 2015
          5.0
          vaughan from Australia
          Couple
          1 Bedroom Apartment
          Stayed 4 nights in April 2015

          kensington review”

          location. room layout

          The room layout is good. No staff on site over entire long weekend is a concern particularly in the event of a potential problem. We were ordered to evacuate room around 2 am (no problem with this as obviously a glitch in system)however we stood outside for at least half an hour before a staff member arrived to switch off the alarm, whick I don't think is good. Our real disappointment however was the dirty state of the room upon arrival. Floors extremly dirty and we had to mop tiles as soon as we arrived as feet were dirty within a few minutes.There is no vac in the room so we were unable to clean tne carpet and the runners for the doors were absolutely choked with dirt. Perhaps a word with your cleaners would be a good idea. Sorry, but I would not recommend your property. Please accept this as constructive criticism, not just a whinge.

          Reviewed April 08, 2015
          6.7
          Good
          Hannah from Australia
          Family with young children
          1 Bedroom Apartment
          Stayed 2 nights in March 2013

          Best Value”

          Max Brenner, Close to Castle Town, Hogs Breath

          We've stayed here plenty of times, After about 9:30pm on weekdays and Sunday it's hard to find anything open, food wise and requires driving else where. But it's the best value for all places in Townsville

          Reviewed March 16, 2015
          7.3
          Very good
          Greg from Australia
          Couple
          Hotel Room
          Stayed 1 night in January 2015

          Overnight Stay in a Tiny Room”

          Well fitted out, clean, affordable

          We used this place for a stop over while travelling north. The place was easy to find and book in. I couldn't believe how small the room was though it was well fitted out and clean and budget priced. Roadworks out front were muffled by good quality glazing in the windows.

          Reviewed January 27, 2015
          9.3
          Exceptional
          Andrew from Australia
          Solo traveler
          Hotel Room
          Stayed 2 nights in November 2014

          Very comfortable and affordable!!!”

          Price, comfort & location

          Very good

          Reviewed November 22, 2014
          10.0
          Exceptional
          Rhonelle from Australia
          Family with teens
          2 Bedroom Apartment
          Stayed 2 nights in October 2014

          Q Kensington Townsville”

          Spacious apartment, clean, good location to sporting facilities as well as supermarkets and restaurants
          Reviewed October 06, 2014
          10.0
          Exceptional
          Wendy from Australia
          Solo traveler
          Hotel Room
          Stayed 1 night in September 2014

          Last minute find.”

          Easy to find and book. Location. Room style.

          Kensington is so close to attractions, The Strand, city, good food and public transport. Room was perfect for a solo traveller and a short stay.

          Reviewed September 21, 2014
          7.0
          Very good
          Loretta from Australia
          Business traveler
          Hotel Room
          Stayed 2 nights in September 2014

          Space”

          Location, ease of booking in/out

          My concern are not serious but rather ones of comfort. The luggage/port rack is presently used to hold the electronics for the TV. Could a shelf be installed. Meanwhile luggage is either placed on the bed or floor. Damaged suitcases, ports etc could rip the bed linen. A shelf above the TV may be cheaper. There is no soap holder in the bathroom. There was an iron but no ironing board. Certainly, there is no room for a board! There was dishwashing machine powder but no machine (the room does not warrant a machine) The wardrobe is a cupboard containing the bar fridge and kettle, coffee/tea etc. The height of the wardrobe was insufficient for my shirt (I'm a small woman). On the upside, a benefit of making coffee was the reduction in creases in my shirt due to the steam! Being a studio room, the room is small. Whilst this is acceptable, one needs access to power points (crawling under the bench is not pleasant for older people or those people with back injuries). The bed faces the entry door; the foyer light is on at night. The gap between the door and frame allows light to enter. Whilst cognisant the door may need to meet fire safety requirements, it is possible to place single sided felt tape on the frame (the side adjacent to the handle and at the top). The shower area and water pressure were great. The room and bathroom were well presented; the standard of cleaning excellent. Traffic noise was minimal. Sadly I was advised by a staff member if I had complaints not to stay there again. I travel constantly!

          Reviewed September 16, 2014
          4.7
          Graham from Australia
          Couple
          Hotel Room
          Stayed 1 night in August 2014

          Don't bother with the hotel room”

          roomy shower, comfy bed

          The smallest hotel room i have ever stayed in. The pay tv box was on the port rack with spaghetti wiring dangling from the tv to the box, the hanging space in the cupboard was a joke, if you hung anything in the cupboard it would dangle on to the jug and cups. No glasses in the unit. (only four coffee cups). The fridge door was dragging on the carpet when opened. No hooks in the bathroom whatsoever. The night we stayed there there at 2am there was a fight in the hallway outside our unit, next morning there was blood splattered on the tiles. This would have to be the smallest hotel room in Townsville.

          Reviewed August 13, 2014
          8.7
          Excellent
          Luis from Australia
          Business traveler
          1 Bedroom Apartment
          Stayed 2 nights in December 2013

          Very comfortable modern rooms”

          Location, comfort, size

          Very pleasant stay at this modern apartment. Very secure and great location

          Reviewed July 14, 2014
          123
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