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Holiday Inn Mayaguez & Tropical Casino
Holiday Inn Mayaguez & Tropical Casino
Holiday Inn Mayaguez & Tropical Casino
Holiday Inn Mayaguez & Tropical Casino
Holiday Inn Mayaguez & Tropical Casino
Holiday Inn Mayaguez & Tropical Casino
Holiday Inn Mayaguez & Tropical Casino

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9

Exceptional

4,158 reviews

4,158 reviews

Housekeeping2
See map

8.9

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Eugenio Maria de Hostos Airport 2.3 km
Art Deco Post Office 4.0 km
Tropical Agriculture Research Station 4.0 km
Parque de los Proceres 4.4 km
Plaza Colon 4.6 km
Rafael Hernández Airport 29.0 km
Antonio Juarbe Pol Airport 56.6 km
Mercedita Airport 68.0 km
Fernando Luis Ribas Dominicci Airport 114.9 km
Luis Muñoz Marín International Airport 122.8 km

Holiday Inn Mayaguez & Tropical Casino

2701 Highway No 2, Mayaguez, Mayaguez, Puerto Rico, 680 - See map

In addition to the standard of IHG Clean Promise, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Mayaguez part of Mayaguez, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Eugenio Maria de Hostos Airport. Rated with 3 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

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Highlights

Sparkling clean

Excellent room comfort & quality

Free Wi-Fi in all rooms!

Daily housekeeping

Bar

IHG Clean Promise

When you’re ready to travel again, we’ll be ready to welcome you

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Swimming pool [outdoor]

Golf course [on-site]

Luggage storage

Cash withdrawal

Value for money8.6
Location rating8.9

Rooms available at Holiday Inn Mayaguez & Tropical Casino

1 King Bed Executive Non-Smoking
...
  • Outdoor view
  • Non-smoking
  • 1 king bed
Enter dates to see prices
2 Queen Beds Non-Smoking
...
  • Outdoor view
  • Non-smoking
  • 2 queen beds
Enter dates to see prices
Standard Room
...
  • Non-smoking
  • Shower and bathtub
  • 2 queen beds or 1 king bed
Enter dates to see prices
2 Queen Beds Executive Non-Smoking
...
  • Non-smoking
  • Shower and bathtub
  • 2 queen beds
Enter dates to see prices
1 King Bed Leisure Non-Smoking
...
  • Non-smoking
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
1 King Bed Suite Non-Smoking
...
  • Non-smoking
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
1 Queen Standard Access SuNonsmokinget View
...
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
2 Double Bed Room
...
  • Room size: 17 m²/183 ft²
Enter dates to see prices
2 Double Bed One Bedroom Suite
...
  • Room size: 17 m²/183 ft²
Enter dates to see prices
1 Queen Standard Access
...
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Holiday Inn Mayaguez & Tropical Casino?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Holiday Inn Mayaguez & Tropical Casino?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

How do I get to Holiday Inn Mayaguez & Tropical Casino?

For those who wish to drive their own cars, Holiday Inn Mayaguez & Tropical Casino has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Mayaguez with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Holiday Inn Mayaguez & Tropical Casino?

Start your mornings right, with the continental and buffet breakfast options offered at Holiday Inn Mayaguez & Tropical Casino. Adults can enjoy breakfast offered with an additional charge of 15 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at Holiday Inn Mayaguez & Tropical Casino?

Holiday Inn Mayaguez & Tropical Casino does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest airport to Holiday Inn Mayaguez & Tropical Casino?

Travel by air is easy with Eugenio Maria de Hostos Airport only 2.2 km away from Holiday Inn Mayaguez & Tropical Casino.

What restaurants are nearby Holiday Inn Mayaguez & Tropical Casino?

Restaurants including pizzeria San Marino, Applebee's and Merendola are popular in Holiday Inn Mayaguez & Tropical Casino’s neighborhood which is known as Mayaguez.

What are popular attractions near Holiday Inn Mayaguez & Tropical Casino?

Holiday Inn Mayaguez & Tropical Casino’s location in the Mayaguez neighborhood makes it close to famous attractions including Art Deco Post Office and Plaza Colon.

What popular natural sightseeing spots are close to Holiday Inn Mayaguez & Tropical Casino?

Holiday Inn Mayaguez & Tropical Casino’s nearby natural sights include Tropical Agriculture Research Station and Parque de los Proceres located in the same Mayaguez area.

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Explore the neighborhood

What people love about Holiday Inn Mayaguez & Tropical Casino

  • 10

    Exceptional

    "Restaurant prices were good, Fat Tuesday the place to hang out."

    Angel

    |

    August 29, 2019

  • 9.6

    Exceptional
    Cleanliness

    "Great hotel very clean"

    Nilda

    |

    December 18, 2018

Overall rating:

9

Exceptional
4,158 reviews
Cleanliness
9.2
Facilities
8.7
Location
8.9
Read all reviews >
More about Holiday Inn Mayaguez & Tropical Casino

More about Holiday Inn Mayaguez & Tropical Casino

Holiday Inn Mayaguez & Tropical Casino

There is never a shortage of things to do in Mayaguez. Staying at Holiday Inn Mayaguez & Tropical Casino, located just minutes away from the city center, means you will not miss any of Mayaguez amazing sights.
The range of services provided by Holiday Inn Mayaguez & Tropical Casino ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi services to help you find what you want in Mayaguez. Parking is available and free, provided by the hotel for guests with their own transportation.
The helpful staff at the front desk can assist you with services including luggage storage. The hotel's on-site laundromat, dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
Smoking is restricted to the designated smoking areas.
Guestrooms at Holiday Inn Mayaguez & Tropical Casino are fitted with all the amenities travelers need. The hotel provides air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television and cable TV to keep guests entertained. The hotel also provides guests with a coffee or tea maker in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer and toiletries in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's karaoke rooms, bar, nightclub and casino. Guests of Holiday Inn Mayaguez & Tropical Casino can even have groceries delivered to their room for cooking, using the hotel's special service.
Holiday Inn Mayaguez & Tropical Casino promises you a fun-packed holiday with a variety of activities and facilities. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.
In a competitive mood? Get sporty with your travel group or other guests at the tennis court and golf course on site in the hotel. Have some relaxing fun with family and friends at the shared lounge and TV area. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.

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Amenities and facilities
Excellent
Facilities

8.7

Most talked about facilities

Housekeeping

2 mentions

Swimming Pool

1 mention

Languages spoken

  • English
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Casino
  • Fitness center
  • Game room
  • Golf course [on-site]
  • Karaoke
  • Nightclub
  • On-site entertainment
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Grocery delivery
  • Happy hour
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Heating in public area
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service

Available in all rooms

  • Air conditioning
  • Free bottled water
  • Hair dryer
  • Ironing facilities
  • Laptop safe box
  • Private bathroom
  • Satellite/cable channels
  • Telephone
  • Toiletries
Food and dining
Breakfast options
  • American
  • Continental
  • Buffet
Restaurants on site

Holly's Café

  • Cuisine: International, Caribbean
  • Menu: Buffet, A-la-carte
Location
2701 Highway No 2, Mayaguez, Mayaguez, Puerto Rico, 680
Excellent
Location

8.9

Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-18 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 19 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Property announcements

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. For any room with included breakfast: The rate includes a voucher redeemable for breakfast at the hotel restaurant. Limit USD 20 per room per day.

Reviews of Holiday Inn Mayaguez & Tropical Casino from real guests

Provided by verified guests of Agoda
8.8
/
10
Excellent
Cleanliness9.2
Facilities8.7
Location8.9
Room comfort and quality7.0
Service8.8
Value for money8.6
High score for Mayaguez
Rating
9+ Exceptional (8)
8-9 Excellent (0)
7-8 Very Good (0)
6-7 Good (2)
<6 Below Expectation (2)
Time of the year
Mar - May (2)
Jun - Aug (6)
Sep - Nov (2)
Dec - Feb (2)
All guests (39)
All room types
All languages

Show reviews that mention 

Showing 12 verified guest comments
10.0
Exceptional
Yadira
Family with young children
2 Queen Beds Non-Smoking
Stayed 5 nights in June 2019

Exceptional”

Loved the experience here clean customer service amazing clean location casino on main floor and fat tuesdays 🤪

Reviewed June 10, 2019

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10.0
Exceptional
Angel from Puerto Rico
Family with teens
2 Queen Beds Non-Smoking
Stayed 2 nights in August 2019

Good experience ”

Restaurant prices were good, Fat Tuesday the place to hang out.

Reviewed August 29, 2019

See room deals

6.4
Good
Ruth from Puerto Rico
Business traveler
2 Queen Beds Non-Smoking
Stayed 1 night in June 2019

Good”

Hotel is in construction with out pool and amenities. The staff is not friendly. I don’t recommended you stay at this hotel.

Reviewed June 10, 2019

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2.0
David
Solo traveler
1 King Bed Leisure Non-Smoking
Stayed 2 nights in April 2019

When tragedy strikes ”

My mother died and I couldn’t fulfill my reservations and they would not give me some form of credit or refund.

Reviewed April 29, 2019

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9.6
Exceptional
Nilda from United States
Family with teens
2 Queen Beds Non-Smoking
Stayed 7 nights in December 2018

Great place ”

Great hotel very clean

Reviewed December 18, 2018

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10.0
Exceptional
JORGE from United States
Couple
1 King Bed Executive Non-Smoking
Stayed 2 nights in November 2018

Exceptional”

They said that with agoda can’t get points

Reviewed November 25, 2018

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2.8
Ivonne from United States
Family with teens
2 Queen Beds Non-Smoking
Stayed 5 nights in May 2018

The front desk staff was so unprofessional.No even one time they was able to help me with my reguest”

The pool was extremely dirty I did reguest the get clean and it’s seen the after that even the general Manager apologized to me and send some one to clean it.After that was a nightmare.They even try to charge extra $150.for a acomodation the I reguest after talk to two different employees They try to charge Almost $300 and when I went to the desk to ask the receptionist She even look at my paper when She told me do you know the We charge taxes here?.When She dicide to listen to was I explain to Her Manager She realize They charge me $150 over.Then She Gabe me a new receipt wish I paid around $153 .She didn’t even apologize to me .Definily I will not recomed that Hotel to nobody.The only área the was plecent was the Casino area .

Reviewed May 13, 2018

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10.0
Exceptional
Jaslyn from United States
Family with young children
2 Queen Beds Non-Smoking
Stayed 1 night in July 2022

Muy bueno.”

Personal super amable, atentos, lugar limpio y comodo para estar cn niños

Reviewed August 01, 2022

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10.0
Exceptional
Anacaona from Puerto Rico
Couple
1 King Bed Leisure Non-Smoking
Stayed 2 nights in December 2021

Buen hotel”

El personal muy atento, el hotel muy bonito y muy limpio.

Reviewed January 02, 2022

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10.0
Exceptional
Reina from Puerto Rico
Couple
2 Queen Beds Non-Smoking
Stayed 2 nights in October 2020

Excelente para estadía ”

Excelente localización y cerca y accesible a todo. De ahí visitamos Aguada, Rincón y Cabo Rojo. Lugares de comida cercanos y limpieza súper brutal!

Reviewed October 13, 2020

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6.3
Good
Francisco from Puerto Rico
Family with teens
Standard Room
Stayed 2 nights in July 2013

bastante bien”

limpieza, servicio. ubicacion

De acuerdo a lo esperado. La habitación esperaba que fuera un poco mas grande dado que separe habitación para cuatro adultos pero pregunte y me dijeron que era lo que tenían. A pesar de todo la pasamos bien.

Reviewed August 03, 2013

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10.0
Exceptional
Yanira from Puerto Rico
Family with young children
Standard Room
Stayed 3 nights in June 2013

placentera”

amabilidad del personal, limpieza del hotel, tranquilidaf

Mi estadia fue una muy placentera, llena de paz y tranquilidad.

Reviewed July 13, 2013

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