Excellent 8.2
Based on 5909 reviews

Recent customer comments

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Excellent



based on 5909 reviews
  • Cleanliness 8.2
  • Facilities 7.8
  • Location 8.6
  • Room comfort and quality 8.3
  • Service 8.3
  • Value for money 8.3
  • Food and dining 7.5
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MOHAMED from Maldives
Business travelers
Deluxe Executive
Stayed 2 nights in May 2014
very comfortable rooms with informative staffs
clean, comfort, staffs
good location for travellers interested doing shopping and dinning with a moderate budget.
Reviewed May 24, 2014

Sung from United States
Solo travelers
Deluxe Executive
Stayed 2 nights in May 2014
Clean and excellent facilities Staff are nice
Nice big rooms Excellent service Good price
Very good Had good rest and easy shopping access!!!
Reviewed May 24, 2014

Jason from Singapore
Couples
Deluxe Executive
Stayed 3 nights in May 2014
Good location and value for money
Massage centre right outside the hotel, Big and clean room, well-equipped gym
Very happy and definitely going again
Reviewed May 24, 2014

Chris from Germany
Couples
Deluxe Executive
Stayed 2 nights in May 2014
Unhelpful staff, bad/ no wifi / not clean
Room spacious but not clean. Bad isolation, woke up from neighbors
Nobody helped us with our luggage or brought us to the room or explained us anything about the hotel facilities. Shower was hot then cold then hot and so on, unpleasant to take a shower.Wifi only worked in the bathroom and ecen there it wasn't fast. Tv quality wasn't good.Room was nit clean. We got an interconnecting room and got woken up by neighbors. Check in and check out staff was really unfriendly. Would never stay there again. I already filled out the internal exit suevey from the centre point, but never received a reply, it seems like they don't care about their customers what surprised us. Balcony railing was sticky. Really disappointed by the service and quality of the hotel. For a 1,2 star hotel, ok, but to be a real 4 star hotel they need to improve a lot. There are much better hotels in this price range.
Reviewed May 22, 2014

LIM from Singapore
Families with older children
Deluxe Executive
Stayed 5 nights in March 2014
Very good
good location, clean and friendly staff
Very good and happy
Reviewed May 22, 2014

Benjamin from Malaysia
Couples
Deluxe Executive
Stayed 3 nights in May 2014
good location, room is spacious
Friendly staff, clean, good location
Very friendly and helpful staff
Reviewed May 22, 2014

Cher from Singapore
Solo travelers
Deluxe Executive
Stayed 3 nights in May 2014
Worthed the money
Big room, friendly staffs and good location near to shopping area
My stay was quite good at this hotel. The room is big but abit old furnish. Don't really like the shower head, can't be adjusted. Overall my stay in this hotel was good.
Reviewed May 22, 2014

Wong from Singapore
Families with young children
Deluxe Family 3 Adults
Stayed 4 nights in November 2013
Value for money
Centrally located, clean and nice breakfast
Pleasant but could be better. The heater was not functioning well and nothing was done although I have complained.
Reviewed May 21, 2014

Erini from Singapore
Groups
Deluxe Executive
Stayed 2 nights in May 2014
Comfortable. Staff is attentive and friendly.
Excellent location. Big room. Friendly staff.
Excellent stay. Would recommend to my friends for stay in Bangkok.
Reviewed May 21, 2014

Sugiharto from Indonesia
Groups
Deluxe Executive
Stayed 2 nights in November 2013
averange hotel
need upgrade
Reviewed May 21, 2014


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