Excellent 8.2
Based on 5906 reviews

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Excellent



based on 5906 reviews
  • Cleanliness 8.2
  • Facilities 7.8
  • Location 8.6
  • Room comfort and quality 8.3
  • Service 8.3
  • Value for money 8.3
  • Food and dining 7.5
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Pinky from Malaysia
Family with young children
Deluxe Executive
Stayed one night in January 2016
third guest need to paid a certain amount of charges
the only one thing that not satisfying is the third guest checking in the hotel need to paid >rm100 extra charges even if you don't want extra bed. they don't provide shuttle service as well staffs are super friendly
Reviewed January 29, 2016
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GIN from Malaysia
Group
Deluxe Executive
Stayed 3 nights in January 2016
Good for big groups
Big Rooms
It was ok. I feel they should have Tuk Tuk or shuttle services to nearby BTS or shopping malls. If you are going to rate yourself as 4 stars that the least you could do. Rooms are big but worn out and old. Good for groups though. Checking in took longer than expected. Rooms weren't ready by the time that they said it would be. But they allowed us to have free late check out. For the price and location, I'd say it wasn't bad, but wasn't excellent either. I did enjoy the gym and sauna though. That was my highlight.
Reviewed January 28, 2016
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Ai from Singapore
Couple
Deluxe Executive
Stayed 4 nights in January 2016
5D4N in BKK
Good location, comfortable room, reasonable service
Not bad. Staff is helpful to get taxi. Hotel is kind enough to give complimentary cake for b'day celebration.
Reviewed January 28, 2016
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Jia from Singapore
Couple
Deluxe Executive
Stayed 4 nights in December 2015
enjoyable stay
good location, staff are friendly, big room for 2
Reviewed January 26, 2016
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Amanda from Singapore
Group
Deluxe Executive
Stayed 3 nights in January 2016
Great stay, staff always with a smile
We reached real early but they arranged for an early check-in for us. Staff is always with a smile which make us really happy. However, there is much improvement required for their shower. The water is always too hot or too cold and even after they "fixed" it, it didn't improve. But overall the room is big and clean, just a bit dark.
Reviewed January 26, 2016
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NOOR from Singapore
Group
Deluxe Suite
Stayed 2 nights in January 2016
Good location. Value for money
room is big and spacious.All rooms have balcony. good location. staff very friendly and helpful (Tony)
Overall was good, only water heater is not working well. I stayed in room 2606.
Reviewed January 26, 2016
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KOH from Singapore
Couple
Deluxe Executive
Stayed 6 nights in January 2016
Nearby shopping areas
Location, stay and cleanliness
The stay was good. Staffs was very helpful and friendly. Overall stay is very good. It will be best if the TV channels got Hong Kong, Taiwan and US as the TV shows only got one China channel and very boring.
Reviewed January 25, 2016
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LU from Singapore
Family with older children
Deluxe Family 4 Adults
Stayed 3 nights in January 2016
Excellent
Comfort, location & amenities
Reviewed January 24, 2016
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chong from Malaysia
Group
Deluxe Family 3 Adults
Stayed 4 nights in January 2016
the hot water supply was unstable
biggest room,kitchen,and clean
Reviewed January 22, 2016
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Joanne from Singapore
Group
Deluxe Family 4 Adults
Stayed 3 nights in January 2016
Return stay
Location, breakfast and friendly staff
Third time staying. Spacious room and good breakfast. Our third time returning and we always love it.
Reviewed January 22, 2016
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