Centro Westside by Rotana
Newly built
Free Wi-Fi

Centro Westside by Rotana

Mahmutbey Mah. Tasocagi Yolu Caddesi No 39/A 34218 Bagcilar, Bagcilar, Istanbul, Turkey, 34218
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Standard King - Bed Centro Westside by Rotana
Standard King - Bed
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    Lobby Centro Westside by Rotana
    Exterior view Centro Westside by Rotana
    Standard King - Bed Centro Westside by Rotana
    Standard Twin - Room plan Centro Westside by Rotana
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     Centro Westside by Rotana

    Centro Westside by Rotana Reviews

    7.6
    Very good
    /10
    (80 reviews)See what guests said
    9.6
    Exceptional

    "Every things in hotel was very good."

    Mundhir

    -

    December 23, 2018

    8.2
    Excellent service

    Things you’ll love about Centro Westside by Rotana

    Things you'll love

    • Free Wi-Fi in all rooms!

    • Sauna

    • Air conditioning

    • Daily housekeeping

    Good
    Location
    6.3
    See map
    Nearby
    Popular
  • 212 Istanbul Power Outlet1.09 km
  • Istanbul Hospital1.18 km
  • Istoc Metro Station1.35 km
  • Ihlamur Mall1.42 km
  • Mahmutbey Metro Station1.47 km
  • Mall of Istanbul1.62 km
  • Ikitelli Sanayi Metro Station1.79 km
  • Adiyaman Pazari1.9 km
  • ArenaPark Alisveris ve Yasam Merkezi1.98 km
  • Deposite Outlet Center2.13 km
  • This property is in high demand!

    Last booked 3 hours ago

    Value for money7.9
    Location rating6.3
    Nearest airportIstanbul Airport (IST)
    Distance to airport23.3 km

    Rooms available at Centro Westside by Rotana

    King Room
    King Room
    ...
    • Room size: 24 m²/258 ft²
    • Shower
    • 1 queen bed
    Enter dates to see prices
    Family Junior Suite
    Family Junior Suite
    ...
    • Room size: 35 m²/377 ft²
    • Shower
    • 1 queen bed
    Enter dates to see prices
    Junior Sute
    Junior Sute
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 1 double bed and 1 sofa bed
    Enter dates to see prices
    1Br Suite
    1Br Suite
    ...
    • Room size: 47 m²/506 ft²
    • City view
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Standard Twin
    Standard Twin
    ...
    • Room size: 24 m²/258 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Deluxe Suite
    Deluxe Suite
    ...
    • Room size: 47 m²/506 ft²
    • Shower
    Enter dates to see prices
    Standard King
    Standard King
    ...
    • Room size: 24 m²/258 ft²
    • City view
    Enter dates to see prices

    What people love about Centro Westside by Rotana

    • 9.6
      Exceptional

      "Very friendly staff."

      Sergiy

      |

      December 18, 2018

    • 9.6
      Exceptional

      "Staff very nice specially mr soner dogan reception manager was so helpful and welcoming, thanks"

      Khalid

      |

      December 5, 2018

    • 8.8
      Excellent

      "Thank you for your hospitality."

      Mohamad

      |

      November 12, 2018

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    More about Centro Westside by Rotana

    More about Centro Westside by Rotana

    9.2
    Exceptional

    "It a nice hotel"

    Othman

    |

    August 7, 2018

    An overview

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    What they offer

    5.2
    Review score

    "Plenty of other good hotels to choose from."

    mansour

    |

    August 29, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Reviews of Centro Westside by Rotana from real guests

    Agoda Reviews (80)Booking.com Reviews (272)
    7.6
    /
    10
    Cleanliness7.9
    Facilities7.7
    Location6.3
    Service8.2
    Value for money7.9
    Provided by verified guests of Agoda
    All languages
    All guests (80)
    All room types
    Showing 42 verified guest comments
    123
    9.6
    Exceptional
    rafa from Turkey
    Family with teens
    Junior Sute
    Stayed 2 nights in April 2019

    great hotel and staff”

    the hotel is great, i also got free upgrade for bigger suit location little bit foar from town center, but overall experiance this stay was better from other hotels in town center, cleaning and services and staff are perfect

    Reviewed May 04, 2019
    2.8
    Alaa from Saudi Arabia
    Business traveler
    Deluxe Suite
    Stayed 5 nights in April 2019

    Acceptable”

    The hotel staff were not polite and friendly , not worth the money i paid

    Reviewed April 17, 2019
    3.6
    Alaa from Saudi Arabia
    Business traveler
    Standard King
    Stayed 5 nights in April 2019

    Acceptable”

    The staff was so bad , in the reception The room furniture not expectedly, the bathroom stinks and i asked them to replace my suite they denied, because i paid i could not leave the hotel

    Reviewed April 17, 2019
    7.2
    Very good
    Mhd
    Solo traveler
    Standard King
    Stayed 4 nights in April 2019

    Very good”

    it is far from any public transportation.

    Reviewed April 08, 2019
    10.0
    Exceptional
    Abdulaziz from Turkey
    Group
    Standard Twin
    Stayed 1 night in February 2019

    It is very good hotel and very good place ”

    Mr Burak and Mr sadrettin very friendly and helper persons They are giving me too information whatever I want really they are good person thank you very much rotana

    Reviewed February 27, 2019

    Dear Mr. Abdulaziz, We are happy to know that you have enjoyed your overall stay with us. We would like to thank you for sharing our experience in the most beautiful way. This shows how great your intentions and overall feelings were towards our genuine hospitality way of service. We will be very happy to host you again. Kind Regards, Emre Kocamustafaogullari General Manager

    Responded February 28, 2019
    Centro Westside by Rotana
    9.6
    Exceptional
    Mundhir from Oman
    Couple
    Standard King
    Stayed 1 night in December 2018

    Exceptional”

    Every things in hotel was very good. The location was difficult but it ok

    Reviewed December 23, 2018

    Dear Mr. Mundhir, Thank you for your recent stay with us. We are happy that you have visited us and that we have not failed to meet and exceed your expectations. We will improve the difficulty to get top ratings on your future bookings. Wish to have you back soon! Kind Regards, Emre Kocamustafaogullari General Manager

    Responded February 14, 2019
    Centro Westside by Rotana
    9.6
    Exceptional
    Sergiy from Ukraine
    Business traveler
    Standard King
    Stayed 1 night in November 2018

    Good Hotel ! ”

    It is a new and good hotel! close to Mall of Istanbul and Ataturk Airport. Very friendly staff. The hotel has a shuttle bus to the Airport and Mall. If you need some to your room the hotel service make it in a minute! Just one little minus- everywhere you need to go out by a taxi, it is not a walking area.

    Reviewed December 18, 2018

    Dear Mr. Sergiy, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service. Centro WestSide & WestSide Arjaan by Rotana Istanbul Hotel team take their role in our industry very seriously and do their best every day to provide the quality guest service. Thank you again, and we look forward to seeing you on your next trip to Istanbul! Kind Regards, Emre Kocamustafaogullari General Manager

    Responded February 14, 2019
    Centro Westside by Rotana
    9.6
    Exceptional
    Khalid from Saudi Arabia
    Couple
    Standard King
    Stayed 3 nights in December 2018

    Exceptional”

    Staff very nice specially mr soner dogan reception manager was so helpful and welcoming, thanks

    Reviewed December 05, 2018

    Dear Mr. Khalid, Many thanks for your review. My team and I are very happy that you have enjoyed your recent stay with us here at Centro WestSide & WestSide Arjaan by Rotana Istanbul Hotel. We are happy to know that Mr. Soner went extra mile to gain your heart. Hope to see you once again in the near future. Kind Regards, Emre Kocamustafaogullari General Manager

    Responded February 15, 2019
    Centro Westside by Rotana
    8.8
    Excellent
    Mohamad from Egypt
    Couple
    Junior Sute
    Stayed 5 nights in November 2018

    Could be better with variety of food and restaurants ”

    Thank you for your hospitality... specially miss Gezim front desk department and the Mr Halil front desk or sales manger

    Reviewed November 12, 2018

    Dear Mr. Mohamad, Thank you very much for your time to review of your experience. We are happy to read Gizem & Halil exceeded your expectations and they will be recognised for their hospitality. Wish to welcome you again ! Kind Regards, Emre Kocamustafaogullari General Manager

    Responded February 14, 2019
    Centro Westside by Rotana
    4.8
    Ahmed from Saudi Arabia
    Couple
    King Room
    Stayed 1 night in November 2018

    Mix Feelings”

    Usual I enjoy the stay at Rotana chains however in this hotel I had mix feelings. The towels are kept next to the toilet seat!!!! The is no shelf to be placed on.... There was no room service menu in the room...after two calls and after 45mins it was brought to us in the room. While placing an order by the phone...most items are not available!!! like fruit platter and ice bowls. After placing order of caprese salad and mozzarella panini and after two follow up calls from my side to check on the order. Two hours later a guy showed up at 2100 at the door to take the order again. I refused to place any order after this waiting for such small order. We slept without dinner as 1900 was bad time to serve us. The shower corner is very shallow and the room was designed for handicapped guest but still they gave the room.

    Reviewed November 10, 2018
    10.0
    Exceptional
    lakshan from Sri Lanka
    Couple
    Standard King
    Stayed 3 nights in October 2018

    Exceptional”

    Excellent Service. so thank you staff

    Reviewed October 25, 2018

    Dear Iakshan, We are happy to know that you enjoyed your time with us here at Centro WestSide & WestSide Arjaan by Rotana Istanbul Hotel. Sharing your comments here with potential travelers are always taken very well noted. We are looking forward to welcome you again in our beautiful property. Kind Regards, Emre Kocamustafaogullari General Manager

    Responded February 14, 2019
    Centro Westside by Rotana
    8.4
    Excellent
    sultan from Saudi Arabia
    Family with young children
    Standard Twin
    Stayed 1 night in September 2018

    Everything Ok”

    Only One Nigth but Nice Hotel

    Reviewed September 09, 2018
    8.4
    Excellent
    Lama from Saudi Arabia
    Family with teens
    Junior Sute
    Stayed 2 nights in September 2018

    Excellent”

    كانت اقامة جيدة، خدمة الغرف ما كانت جيدة تماما وما كانو يستجيبون بسرعة طلبنا منهم مخدات وبطانية زيادة اول ليلة ما جابوها، طلبنا الليلة الثانية جابوا البطانيات بس ما جابوا المخدات بالاضافة لموقعه بعيد شوي لكن ماهو عائق ابدًا، وممكن اكرر زيارتي له اعجبني

    Reviewed September 07, 2018

    Dear Lama, Firstly, I would like to thank you for bringing this issue to our attention. I would like to apologize for any inconvenience we may have caused you concerning room services. Exceptional customer service is our main goal at Centro WestSide & WestSide Arjaan by Rotana Istanbul Hotel and I am discouraged to hear of your negative experience. Please be ensured that we will be handling this issue with the upmost priority so that it does not happen again. We look forward to having you once again and will ensure that you receive the 5-star treatment you deserve. Kind Regards, Emre Kocamustafaogullari General Manager

    Responded February 15, 2019
    Centro Westside by Rotana
    5.2
    mansour from United Kingdom
    Family with young children
    1Br Suite
    Stayed 9 nights in August 2018

    Be ready to fork out on taxis as no transport or anything walking distance!!!”

    Good for a 1 night stay as not far from the airport but do not stay here if you want a place that has easy access to anything, the hotel is literally located in a place that feels like 'the middle of nowhere' the hotel boasts a free shuttle service to the mall of istambul and the airport, i stayed 9 nights and never once did i use the shuttle as they never ran on time, i waited 2 hours once and still ended up taking a taxi, the reception staff responded by placing blame elsewhere and didnt offer help. Not a good hotel location wise, you will really struggle to get anywhere, the nearest metro is mehmut bay which is 45 minutes walk away uphill. Plenty of other good hotels to choose from.

    Reviewed August 29, 2018
    9.6
    Exceptional
    bilal from Austria
    Family with teens
    Standard Twin
    Stayed 5 nights in August 2018

    Exceptional”

    Everything was very good.

    Reviewed August 25, 2018
    5.6
    Mishaal from Saudi Arabia
    Family with teens
    Standard King
    Stayed 1 night in August 2018

    Their services are not good.”

    The location of this hotel is hard to find. The front desk is very slow in responding The rooms control is bad . You turn on not to disturbed and they do. They never change the bed linen . The towels are old and have some stains.

    Reviewed August 18, 2018
    9.2
    Exceptional
    Othman from Saudi Arabia
    Family with young children
    Standard King
    Stayed 6 nights in July 2018

    Exceptional”

    It a nice hotel

    Reviewed August 07, 2018
    8.8
    Excellent
    Ahmed from Saudi Arabia
    Family with young children
    1Br Suite
    Stayed 3 nights in July 2018

    Excellent”

    الطاقم ممتاز و متعاون و لكن يجب التأكد من حجم الغرفة قبل القدوم حيثً أني حجزت و تم إعطائي غرفة اصغر و لكن بشكل عام الطاقم متعاون و ممتاز و للعلم اذا كنت لا تملك سيارة فأقرب مول مشي ٢١٢ ربع ساعه مشيا و / الأفضل تمتلك سيارة و سوف تكون عملية التنقل سهلة جدا بالنسبة إليك

    Reviewed August 01, 2018

    Dear Mr. Ahmed, Thank you for your constructive feedback! We always strive to improve our service for our valued customers and will definitely take note of your comments to ensure that you have an exceptional stay with us when you visit us next time. We hope to see you in the near future once again Kind Regards, Emre Kocamustafaogullari General Manager

    Responded February 15, 2019
    Centro Westside by Rotana
    2.8
    mandouh from United Kingdom
    Solo traveler
    Standard King
    Stayed 1 night in July 2018

    Staff not friendly ”

    This hotel is full of arabs

    Reviewed July 16, 2018
    9.2
    Exceptional
    Pardis from Netherlands
    Solo traveler
    1Br Suite
    Stayed 6 nights in December 2018

    Top verblijf gehad!”

    Ik ben met mijn broertje in deze luxe vestiging van Rotana met open armen ontvangen en zal niet vergeten hoe iedereen tot aan de manager ons kwam helpen. Waren het onze koffers of internet problemen, we konden altijd wel bij iemand terecht en werden altijd geholpen met een vriendelijke glimlach. Bij deze wil ik nog in het bijzonder meneer Soner bedanken, onze favoriete hotelmanager!

    Reviewed January 03, 2019

    Dear Pardis, Thank you for your great review of Centro WestSide & WestSide Arjaan by Rotana Istanbul Hotel! We all work very hard to make sure that the best service is provided our guests in a great environment. It makes us happy to know that all this hard work pays off. I will personally ensure that (name of person mentioned) gets the recognition he/she deserves. We look forward to seeing you again in the near future! Kind Regards, Emre Kocamustafaogullari General Manager

    Responded February 14, 2019
    Centro Westside by Rotana
    123
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