This property is in high demand!
6 travelers have booked today.
Centro Westside by Rotana is ideal for two travelers seeking a blend of urban convenience and local culture in Bagcilar, Istanbul. Guests can unwind after a day of exploration in the modern indoor pool and rejuvenate in the sauna. Spacious rooms feature air conditioning, complimentary Wi-Fi, and refreshing showers, with some offering captivating views of the Mall of Istanbul. Each morning, savor a delicious breakfast selection to kickstart your day. Fitness enthusiasts will appreciate the excellent gym and spa facilities. Discover vibrant local markets and green spaces nearby, providing a unique glimpse into Istanbul's rich life. Experience comfort and convenience at this remarkable hotel. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
Front desk [24-hour]
Airport transfer
Great Breakfast
Great View
Free Wi-Fi
Swimming pool
Free parking
Front desk [24-hour]
Fitness center
Restaurant
Bar
Sauna
6 travelers have booked today.
Based on 3,793 verified reviews
7.9
7.7
7.6
7.5
6.9
Location rating score
Value for money | 7.7 |
Distance to city center | 14 km |
Location rating | 6.9 |
Nearest airport | Istanbul Airport (IST) |
Distance to airport | 23.1 km |
What type of restaurant cuisines are provided at Centro Westside by Rotana?
Start off your day with Centro Westside by Rotana's available cuisine and food options such as Buffet in restaurant to enjoy what's offered at this property!
What is the average travel time to the closest airport from Centro Westside by Rotana?
The average travel time to get from Centro Westside by Rotana to the airport is 30 minutes, but please keep in mind that the travel time may vary based on traffic, weather conditions, and time of day.
What interesting attractions are nearby Centro Westside by Rotana that are in walking range?
While remaining at Centro Westside by Rotana, kick start your getaway by checking out the closest point of interest in walking distance to the property such as Mall of Istanbul.
What public parks are in close proximty of Centro Westside by Rotana?
While staying at Centro Westside by Rotana, indulge in your early morning or evening stroll at nearby park which include Soğuksu Parkı, Hicret Parkı, and Hayat Park.
What are the property's policies for children's bedding at Centro Westside by Rotana?
Centro Westside by Rotana's policy relating to children's bedding considers guests age 7 years and older as adults, and therefore requires an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
How many floors does Centro Westside by Rotana have?
Centro Westside by Rotana has a total of 32 floors.
What is the verified guest review consensus about Centro Westside by Rotana's view?
70.0% of our verified guest reviews have given a positive review and comments about this property's view. You can look up on more detailed customer reviews, and comments for Centro Westside by Rotana down in the review section.
What is the typical rating that past Solo travelers' have given to Centro Westside by Rotana?
Verified solo travelers that have stayed at this property have given Centro Westside by Rotana an average rating of 7.6. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that verified Business travelers' have given to Centro Westside by Rotana?
Verified business travelers that have stayed at this property have given Centro Westside by Rotana an average rating of 7.7. You can look up more detailed customer ratings and responses by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that past Couples' have given to Centro Westside by Rotana?
Verified couple travelers that have stayed at this property have given Centro Westside by Rotana an average rating of 7.6. You can look up on more in depth customer assessments, and remarks by filtering for a specific type of verified guest travelers down in the review section.
What is the average rating that verified Families with young children have given to Centro Westside by Rotana?
Verified families with young children that have stayed at this property have given Centro Westside by Rotana an average rating of 7.4. You can look up more descriptive customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that verified Group travelers have given to Centro Westside by Rotana?
Verified group travelers that have stayed at this property have given Centro Westside by Rotana an average rating of 7.6. You can look up more specific customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.
Centro Westside by Rotana: A Modern Oasis in the Heart of İstanbul
Welcome to Centro Westside by Rotana, a contemporary 4-star hotel located in the vibrant city of İstanbul, Turkey. With its prime location, modern amenities, and impeccable service, Centro Westside offers a perfect blend of comfort and convenience for both business and leisure travelers.
Boasting 152 stylishly designed rooms, Centro Westside provides a tranquil retreat amidst the bustling city. Each room is thoughtfully furnished with modern decor, ensuring a comfortable stay for guests. Whether you're visiting for a quick getaway or an extended stay, you'll find everything you need to unwind and relax.
Conveniently situated just 30 minutes away from the airport, Centro Westside offers easy access to İstanbul's major attractions and business districts. The hotel's prime location also allows guests to explore the vibrant city center, which is just 14 km away. Whether you're interested in historical landmarks, shopping, or culinary adventures, İstanbul has something to offer for everyone.
Check-in at Centro Westside begins from 02:00 PM, allowing guests to settle in and start their İstanbul adventure at their own pace. The hotel's check-out time is until 12:00 PM, giving guests ample time to enjoy a leisurely morning before bidding farewell to this modern oasis.
At Centro Westside, families are warmly welcomed. The hotel's child policy allows children between the ages of 0 to 6 to stay free of charge, making it an ideal choice for families traveling with young ones. With its comfortable rooms and family-friendly amenities, Centro Westside ensures a memorable stay for guests of all ages.
Experience the perfect blend of comfort, convenience, and modernity at Centro Westside by Rotana. Book your stay today and discover the vibrant city of İstanbul from the comfort of this contemporary oasis.
Unwind and Indulge in Entertainment at Centro Westside by Rotana
Centro Westside by Rotana offers a range of entertainment facilities that are designed to cater to the diverse interests of its guests. Whether you are looking for a place to shop, relax, or socialize, this hotel has it all. Step into the vibrant world of retail therapy at the on-site shops, where you can find a variety of fashion, accessories, and souvenirs to take home. After a day of exploring the city, head to the bar and unwind with a refreshing drink, while enjoying the lively ambiance.
For those seeking ultimate relaxation, the hotel offers massage and spa services that will rejuvenate your body and mind. Indulge in a soothing massage or pamper yourself with a rejuvenating spa treatment, leaving you feeling refreshed and revitalized. If you prefer a more social setting, the shared lounge/TV area is the perfect place to gather with friends or fellow travelers. Catch up on the latest news or watch your favorite sports events on the large TV screen, while enjoying the comfortable seating and friendly atmosphere.
At Centro Westside by Rotana, entertainment is taken to a whole new level, ensuring that every guest has a memorable and enjoyable stay.
Stay Active at Centro Westside by Rotana's Sports Facilities
Centro Westside by Rotana in İstanbul, Turkey, offers an array of top-notch sports facilities to keep guests active and energized during their stay. Dive into the refreshing waters of the indoor pool, where you can swim laps or simply relax and unwind. The pool area is beautifully designed, providing a serene environment for a rejuvenating swim.
For fitness enthusiasts, Centro Westside by Rotana boasts a well-equipped fitness center. Whether you prefer cardio workouts or strength training, you'll find a wide range of state-of-the-art equipment to meet your needs. Stay motivated and work up a sweat as you make use of the treadmills, elliptical machines, and weightlifting stations. The fitness center is open 24/7, allowing you to exercise at your convenience.
What's more, guests can enjoy complimentary access to the free fitness center. Take advantage of this fantastic offer and maintain your fitness routine without any additional cost. With an extensive range of facilities, Centro Westside by Rotana ensures that guests can stay active and healthy throughout their stay.
Convenience Facilities at Centro Westside by Rotana
Centro Westside by Rotana in İstanbul, Turkey offers a range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With 24-hour room service, guests can indulge in delicious meals and snacks at any time of the day or night, right in the comfort of their own rooms. The hotel also provides laundry service, making it convenient for guests to have their clothes cleaned and ready to wear for any occasion.
For those who prefer to dine in the hotel's restaurant, room service is available, allowing guests to enjoy a variety of dishes without leaving their rooms. With Wi-Fi in public areas and free Wi-Fi in all rooms, guests can stay connected and catch up on work or stay in touch with loved ones. The hotel also offers dry cleaning services, ensuring that guests can have their clothes cleaned and pressed during their stay. Additionally, Centro Westside by Rotana provides luggage storage facilities, allowing guests to securely store their belongings before check-in or after check-out.
Convenient Transport Facilities at Centro Westside by Rotana
At Centro Westside by Rotana, we understand the importance of seamless travel experiences for our guests. That's why we offer a range of transport facilities to ensure your convenience and comfort throughout your stay.
For hassle-free airport transfers, our dedicated staff is ready to assist you in arranging transportation to and from the airport. Whether you're arriving or departing, our reliable airport transfer service will ensure a smooth journey, allowing you to focus on enjoying your time in İstanbul.
If you're traveling with your own vehicle, you'll appreciate our valet parking and car park facilities. Our attentive valet service will take care of parking your car, while our secure and spacious car park onsite provides ample parking spaces for your convenience. Best of all, our car park is free of charge, giving you peace of mind knowing that your vehicle is safe and secure throughout your stay.
For those looking to explore the city, our shuttle service is the perfect option. Whether you want to visit the historical landmarks, vibrant shopping districts, or cultural attractions, our shuttle service will take you there comfortably and conveniently. Alternatively, our friendly staff can assist you in arranging taxi services, ensuring that you can easily navigate the city at your own pace.
At Centro Westside by Rotana, we strive to make your stay as stress-free as possible. With our comprehensive range of transport facilities, you can relax and enjoy your time in İstanbul, knowing that all your transportation needs are taken care of.
Delightful Dining Options at Centro Westside by Rotana
Centro Westside by Rotana offers a delightful array of dining facilities that are sure to satisfy every palate. Whether you're craving a quick bite or a leisurely meal, this hotel has you covered. Start your day off right with a scrumptious breakfast buffet, featuring a wide selection of hot and cold dishes, fresh fruits, pastries, and more. For a casual dining experience, head to the hotel's coffee shop, where you can indulge in a variety of aromatic coffees, teas, and light snacks. If you prefer to dine in the comfort of your room, take advantage of the 24-hour room service, which offers a diverse menu of international and local favorites. Additionally, Centro Westside by Rotana provides grocery deliveries, allowing you to stock up on your favorite snacks and beverages without leaving the hotel. With these exceptional dining options, Centro Westside by Rotana ensures that every guest's culinary desires are met.
Comfort and Variety at Centro Westside by Rotana
Centro Westside by Rotana offers a range of stylish and comfortable rooms to suit every traveler's needs. The City View King Room features a spacious 24 square meters of space, with a luxurious King Bed and stunning views of the city. For those traveling with a companion, the City View Twin Room offers the same generous space with two comfortable Single Beds, perfect for a restful night's sleep.
Families will appreciate the spaciousness of the Corner Family Room, with a generous 47 square meters of space and a cozy King Bed. The Corner Suite offers a touch of luxury with its 35 square meters of space and a plush King Bed. Whether you are traveling for business or leisure, these well-appointed rooms provide a comfortable and inviting space to relax and unwind.
Booking your stay at Centro Westside by Rotana through Agoda ensures that you get the best prices and a hassle-free experience. With Agoda's extensive network of hotel partners, you can be confident that you are getting the lowest rates available. Additionally, Agoda's user-friendly platform allows for easy and convenient booking, saving you time and effort. Experience the comfort and convenience of Centro Westside by Rotana by booking your stay on Agoda today.
Discover the Vibrant Neighborhood of Bagcilar in İstanbul, Turkey
Nestled in the bustling city of İstanbul, Bagcilar is a vibrant neighborhood that offers a unique blend of modernity and tradition. Located on the European side of the city, Bagcilar is a dynamic district that attracts both locals and tourists alike with its rich cultural heritage and bustling city life.
One of the highlights of Bagcilar is its proximity to various attractions and landmarks. History enthusiasts can explore the nearby historical sites such as the Hagia Sophia, Topkapi Palace, and the Blue Mosque. For those seeking a shopping spree, Bagcilar is home to numerous shopping malls, including the Mall of Istanbul and 212 Istanbul Power Outlet. Food lovers will also be delighted by the diverse culinary scene, with a wide range of traditional Turkish restaurants, trendy cafes, and international cuisine options.
In addition to its cultural and entertainment offerings, Bagcilar is also well-connected to other parts of İstanbul. The neighborhood is served by various transportation options, including metro lines and bus routes, making it easy to explore the city. Whether you're looking to immerse yourself in the local culture, indulge in retail therapy, or simply enjoy the vibrant city atmosphere, Bagcilar is the perfect base for your İstanbul adventure.
Convenient Transportation Options from İstanbul Airports to Centro Westside by Rotana
Centro Westside by Rotana is a stylish and modern hotel located in the vibrant neighborhood of Bagcilar in İstanbul, Turkey. Getting to the hotel from the nearby airports is a breeze, thanks to the convenient transportation options available.
If you are arriving at İstanbul Atatürk Airport, the hotel is approximately 10 kilometers away. One of the easiest ways to reach Centro Westside by Rotana is by taking a taxi or using a ride-sharing service. The journey usually takes around 15-20 minutes, depending on the traffic. Alternatively, you can also opt for public transportation. Take the M1A metro line from the airport and get off at the Merter station. From there, it's just a short walk to the hotel.
For travelers arriving at İstanbul Airport, the distance to Centro Westside by Rotana is around 40 kilometers. Taxis and ride-sharing services are readily available outside the airport terminals. The journey typically takes about 30-40 minutes, depending on the traffic conditions. Another option is to take the Havaist Airport Shuttle Bus to Yenibosna station, and then transfer to the M1A metro line towards Kirazli. Get off at the Merter station, which is a short distance from the hotel.
Discover the Hidden Gems near Centro Westside by Rotana
Centro Westside by Rotana is surrounded by several hidden gems that are waiting to be explored. Just a short distance away, you'll find Gültepe Sibel Eczanesi, a local pharmacy that offers convenience for any medical needs. Emin Eraslan, a nearby shopping center, provides a variety of shops and boutiques for those looking to indulge in a retail therapy session. MCM, another shopping destination, offers a unique selection of fashion and accessories for the style-conscious traveler.
Nature lovers will appreciate the proximity of Hicret Parkı and Soğuksu Parkı. These tranquil green spaces offer a peaceful escape from the bustling city, perfect for a leisurely stroll or a picnic with loved ones. If you're in need of any essentials or groceries, Altun süpermarket is just a stone's throw away.
For any medical emergencies, MEDILIFE HASTANESİ is conveniently located nearby. Additionally, Azizbaba Eczanesi and CANSIZOĞLU are also within close proximity, ensuring that you have access to healthcare facilities when needed.
Lastly, don't miss the opportunity to explore Ozcan, a local attraction that offers a glimpse into the cultural heritage of Istanbul. With its rich history and vibrant atmosphere, Ozcan is a must-visit for history buffs and art enthusiasts.
Centro Westside by Rotana's prime location allows guests to easily access these landmarks and attractions, making it an ideal choice for both business and leisure travelers seeking convenience and exploration in Istanbul.
Convenient Public Transport Stations near Centro Westside by Rotana
Centro Westside by Rotana is conveniently located near several public transport stations, making it easy for guests to explore İstanbul. Just a short distance away is Kirazlı Metro Station (M1B), which provides easy access to various parts of the city. From here, guests can easily reach popular attractions such as the Grand Bazaar, Hagia Sophia, and the Blue Mosque. Another nearby station is Üçyüzlü, which offers convenient connections to Bağcılar and Yenimahalle Metro Stations. These stations provide access to different parts of İstanbul, allowing guests to explore the city at their own pace. Additionally, Mahmutbey Metro Station is also within reach, offering further transportation options for guests to discover the vibrant city of İstanbul.
A Culinary Journey in the Vicinity
Centro Westside by Rotana is surrounded by a plethora of dining options that cater to every palate. From traditional Turkish cuisine to international flavors, guests will be spoilt for choice. Seraf Restaurant offers a fine dining experience with its exquisite menu featuring authentic Turkish dishes. For a quick and delicious bite, Duran Sandwiches is a local favorite, known for its mouthwatering sandwiches made with fresh ingredients. Pizza lovers can indulge in the cheesy goodness of Domino's Pizza Mahmutbey, while Bizim Tatlar serves up delectable Turkish sweets and pastries. Bereket Odun Ekmek Fırın is the go-to spot for freshly baked bread and pastries, perfect for a morning pick-me-up. Craving some homemade ice cream? Look no further than Karkayalar dondurma, where you can savor a variety of flavors. Nalia Karadeniz Mutfagi Gunesli offers a taste of the Black Sea region with its authentic dishes, while Arzum Catering provides a diverse menu of international and Turkish cuisines. Evim Bufe is a cozy spot for a casual meal, serving up a range of Turkish street food. For those craving a hearty meat feast, Beyaz Saray Et Lokantasi is the place to be, serving up succulent grilled meats and traditional Turkish dishes.
Shopping Paradise at Centro Westside by Rotana
Centro Westside by Rotana offers a prime location for shopaholics, with an array of shopping landmarks just a stone's throw away. Indulge in a retail therapy session at Hayatpark Shopping Center, where you can find a wide range of fashion, accessories, and home decor. For a taste of local Turkish culture, head to Adiyaman Pazari, a bustling market where you can explore traditional Turkish crafts, spices, and textiles. And if you're looking for great deals on designer brands, 212 Istanbul Power Outlet is the place to be, offering a variety of international and local brands at discounted prices. Whether you're in search of luxury items or unique souvenirs, Centro Westside by Rotana's surrounding shopping landmarks have something for everyone.
Affordable Luxury at Centro Westside by Rotana in İstanbul
Experience the perfect blend of luxury and affordability at Centro Westside by Rotana in İstanbul. With an average room price of just $99, this hotel offers exceptional value for money compared to the city's average of $138.
Centro Westside by Rotana provides guests with a stylish and contemporary accommodation option without breaking the bank. Each room is thoughtfully designed with modern amenities and comfortable furnishings, ensuring a restful stay for every guest. Whether you are a business traveler or a leisure seeker, this hotel offers a convenient and budget-friendly choice for your stay in İstanbul.
Don't compromise on quality or location when you can have it all at Centro Westside by Rotana. Situated in a prime location, this hotel allows easy access to popular attractions, shopping districts, and dining options in İstanbul. So why pay more for a hotel room in the city when you can enjoy the same level of comfort and service at a more affordable price at Centro Westside by Rotana? Book your stay today and experience the best of İstanbul without breaking the bank.
Excellent Service and Welcoming Environment
Centro Westside by Rotana has received rave reviews from its customers, who have praised the hotel for its excellent service and welcoming environment. Guests have highlighted the friendly and professional staff, with special mention given to Mr. Soner Dogan, the reception manager, for his helpfulness and warm welcome. The hotel is known for its cleanliness and great service, with everything in the hotel being of high quality. The hotel offers great value for money, with friendly staff and a delicious breakfast. Overall, Centro Westside by Rotana is a new and impressive hotel that provides attentive and sufficient services to its guests.
Exceptional Value and Facilities at Centro Westside by Rotana
Centro Westside by Rotana in Istanbul, Turkey has received rave reviews from its satisfied customers. With an overall rating of 7.3, this hotel offers exceptional value for money, making it a top choice for budget-conscious travelers. The hotel has also scored an impressive 7.5 for both its facilities and cleanliness, ensuring a comfortable and enjoyable stay for its guests.
One of the standout features of Centro Westside by Rotana is its excellent value for money. Guests have praised the hotel for its affordable rates without compromising on quality. Whether you are traveling for business or leisure, this hotel provides a range of amenities and services that will exceed your expectations. From the moment you step into the stylish lobby, you will be greeted by friendly and attentive staff who are dedicated to making your stay memorable.
In addition to its exceptional value, Centro Westside by Rotana boasts impressive facilities that have received a rating of 7.5. The hotel offers modern and well-equipped rooms that are designed with comfort in mind. Each room comes with amenities such as a flat-screen TV, a minibar, and a private bathroom. Guests can also take advantage of the fitness center, which is equipped with state-of-the-art equipment, or relax by the rooftop pool with panoramic views of the city.
With a cleanliness rating of 7.4, Centro Westside by Rotana ensures that its guests enjoy a clean and hygienic environment throughout their stay. The housekeeping staff is highly praised for their attention to detail and commitment to maintaining a spotless hotel. Whether you are staying for a short or extended period, you can expect your room to be immaculately cleaned and well-maintained.
While the location of the hotel has received a slightly lower rating of 6.6, the exceptional value, facilities, cleanliness, and staff performance more than make up for it. The hotel is situated in the vibrant city of Istanbul, offering easy access to popular attractions, shopping malls, and dining options. The friendly and attentive staff at Centro Westside by Rotana have been commended for their professionalism and willingness to go the extra mile to ensure a pleasant stay for their guests.
Overall, Centro Westside by Rotana is a top choice for travelers seeking exceptional value, modern facilities, and a clean and comfortable stay in Istanbul. With its dedicated staff and prime location, this hotel promises to deliver an unforgettable experience for all its guests.
Very good7.6
Facilities
Good6.9
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 6 year(s).
Provided by verified guests of
Very good
Review summary
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Staff at this hotel are praised by many guests for their excellent service and friendly demeanor. Numerous reviewers comment that the rooms are clean and comfortable, and quite a few guests have mentioned the great view of Mall of Istanbul from the hotel.
The hotel's location has received mixed reviews - some guests like it, while others feel it's far from public transport and the city center. A few reviewers have noted unfriendly staff, and some found the hotel to be poorly maintained.
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مكان جميل للإقامه ونظيف الافطار متنوع تعامل جيد Güzel bir otel kahve alt harika güzel insanlar Bonito hotel, buen café, buena gente. This hotel is nice and clean breakfast has many options 👌🏻
Dear Guest, First of all, we would like to thank you for taking the time to share the details of your experience. We would like to inform you that your visit has indeed been an honor for our entire team and we are glad for having the opportunity to welcome you at Centro Westside by Rotana İstanbul. We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. You can be sure that we will happily share your kind compliments with our team member that you have mentioned by name. Once again thank you for your visit and we look forward to welcome you back again in the not too distant future. Pelin Deniz Guest Relation Supervisor Kind Regards,
Nice hotel, breakfast was good but eating area needs improvement especially by the tea & coffee area. Definitely need a car. I booked a regular room and they upgraded my room to a suite which was very comfortable for a family with kid
Dear Valuable Guest, Thank you for your kind feedback! We're glad to hear you enjoyed the breakfast and found the upgraded suite comfortable for your family. We appreciate your comments about the eating area, particularly by the tea and coffee station, and will look into ways to improve it. We hope to welcome you back again soon! Best regards, Halenur Savaş. Guest Relations Supervisor.
The venue was not even close to any attractions it could lead up to an hour from the hotel itself. the only nearest but yet still have to take taxi is the Istanbul Mall. Room was not as expected. But overall we were fine and safe. The kettle was rusty on the edge when i was washing it. The fridge was not on as well. The staffs here explained to us detailed and was thorough. The taxis are just not it because they’d be charging us quite an expensive amount. Anyways, Istanbul was beautiful. Would have gone to another nearby hotel to be closer to the attractions area. The hotel restaurant was amazing. The food was delicious. Thanks for having us !
Dear Guest, First of all, we would like to thank you for taking the time to share the details of your experience. We would like to inform you that your visit has indeed been an honor for our entire team and we are glad for having the opportunity to welcome you at Centro Westside by Rotana İstanbul. We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. You can be sure that we will happily share your kind compliments with our team member that you have mentioned by name. Once again thank you for your visit and we look forward to welcome you back again in the not too distant future. Pelin Deniz Guest Relation Supervisor Kind Regards,
My family and I recently stayed at a hotel where we were granted early check-in without any issues. The staff was quick to fulfill all our requests, and we were given a large room with a stunning panoramic view. The staff was friendly and attentive without being intrusive. I would like to give a special mention to the hotel manager, Mohammed, who promptly and sensitively responded to all our requests. We ordered food to our room, and each order was delivered within 15 minutes, fresh and piping hot. Additionally, I want to highlight the spa area, where our children were able to enjoy swimming in the pool, as well as visiting the hammam and sauna. The view of the city from the room was absolutely fantastic. We have stayed at this hotel twice now, and we definitely plan to stay here again during our next visit to Istanbul. The Turkish service and hospitality were truly impressive and exceeded our expectations.
Dear Guest, First of all, we would like to thank you for taking the time to share the details of your experience. We would like to inform you that your visit has indeed been an honor for our entire team and we are glad for having the opportunity to welcome you at Centro Westside by Rotana İstanbul. We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. You can be sure that we will happily share your kind compliments with our team member that you have mentioned by name. Once again thank you for your visit and we look forward to welcome you back again in the not too distant future. Pelin Deniz Guest Relation Supervisor Kind Regards,
Airport transfer
Free Wi-Fi in all rooms!
Currency exchange
Sauna
“False advertisement”
Hotel has exeptional massage and spa in general and restaurant makes decent food, those two factors saved my mood big time, considering how it all begun. I was looking for a room for new years, as a full-time student I wanted to rest, my general request list is sHort - massage and bath-tub. Why I am calling advertisement false, because you see while choosing room in Agoda there are maybe 5 options for A room - king's room with city view, that one I picked, and bath-tub was listed in it. When I arrived in a hotel, a very stressed out receptionist got me and herself confused, she first said that I got a standart room and it doesnt have bath-tub, then I showed her Agoda page which had bath-tub included, so her agenda changed to - we have rooms with bath-tubs but now its all taken, then another receptionist joined her and told me that they never had bath-tubs in those rooms and Attention! - He thinks that Agoda changed someting without hotel's knowledge, and receptionist #1 went back to her original story that they never had bath-tubs in standart rooms... Overall it was a circus, because I actually called the hotel beforehand to confirm if the room has a bath-tub and I was told that, yes we do, then receptionist 1 trying to defend her case to the point at which she actually started looking like she incapable of giving any legit information, and another receptionist went on the easiest route with - who, me? I dunno, it's their fault not ours. If all the rooms are standart, then why give them different names and list objects which aren't present, as I mention before there are a lot of room types and some of them have only shower, another only tubs and some having both, so they supposed to be different? I would honestly rather paid more and get what I need, because I needed 2 things only, I was choosing based on that and it's very annoying to look forward to something and not get it and to have whole lot of 2 workers making silly excuses. About the room, it was old, AC was making a loud noizes, tiles on the floor - not so cozy. I called for shower's rope, no one came to deliver, access to hotel is hard without the car, bed was comfortable tho. Overall not recommend, unless for a massage, pricy, but good.
Dear Guest, Thank you for sharing your detailed feedback about your recent stay at our hotel. We sincerely apologize for the confusion and inconvenience you experienced regarding the room amenities. Your comments have been noted, and we will work on improving the communication and accuracy of information provided by our staff. We are glad to hear that you enjoyed the massage and spa facilities, and we appreciate your positive remarks about the restaurant. Your satisfaction is our priority, and we will take your feedback into consideration to enhance the overall guest experience. We hope you give us another opportunity to welcome you back and provide you with a more seamless and enjoyable stay. Best Regards, Hotel Management