Century Kuching Hotel
Century Kuching Hotel
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Comfort Room Century Kuching Hotel
Comfort Room
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Lobby Century Kuching Hotel
Lobby
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Lobby Century Kuching Hotel
Lobby
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Interior view Century Kuching Hotel
Interior view
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Location
Very good
7.3
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Very good
From 1779 reviewsSee what guests said
7.0
  • Air conditioning

  • Daily housekeeping

  • Room service [24-hour]

  • Bar

Room choices
7.7
Very good
Room comfort & quality
Premier Suite
Premier Suite
...
  • 72 m²/775 ft²
  • Non-smoking
  • 1 king bed
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Premier Deluxe Suite
Premier Deluxe Suite
...
  • 156 m²/1679 ft²
  • Non-smoking
  • 1 king bed
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Junior Suite
Junior Suite
...
  • 62 m²/667 ft²
  • Non-smoking
  • 1 king bed
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Comfort Room
Comfort Room
...
  • 36 m²/388 ft²
  • Non-smoking
  • 2 single beds or 1 king bed
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More about Century Kuching Hotel

More about Century Kuching Hotel

An overview

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Nearest essentials

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What they offer

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What's nearby

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Guest policies

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Real reviews from real guests

Agoda Reviews (1779)
7.0
Very good
Read reviews from:
Cleanliness6.9
Facilities5.2
Location7.3
Room comfort and quality7.7
Service6.9
Value for money6.9
Provided by verified guests of Agoda
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Showing 1524 verified guest comments
12345
5.2
Chaw from Malaysia
Business traveler
Comfort Room
Stayed 2 nights in May 2018
No internet connection ”
No internet connection in room, although they claim to have LAN connection. Wifi is only available in lobby. People smoke in their room with door opened to the corridor, since the windows cannot be opened. It was a non-smoking floor at 7th floor.
Reviewed May 14, 2018
3.2
Kheng from Malaysia
Couple
Comfort Room
Stayed 2 nights in May 2018
Not recommended”
Very run-down and shabby. No maintenance at all. Sad to this hotel once managed by the famed Sheraton and now a local management who paid least attention to its upkeeping. Facilities are left to rot. Even the lift was not functioning very properly. It jerks sometimes as if it will slam to the floor anytime. Staff were also not professionally trained.
Reviewed May 10, 2018
4.8
Shelly from Singapore
Couple
Comfort Room
Stayed 1 night in March 2018
Ghost town hotel”
All the restaurant and cafe are closed. Basically, the hotel only open 2 floor for the room and the rest are closed. Lobby was no air-con, day time the light was off, night time only few light is on, 3 lifts is stop, only 1 lift functioning. Bath room only have 1 small bottle of body wash.. room got smell... will never go back again.
Reviewed May 09, 2018
7.2
Gaterina from Malaysia
Group
Comfort Room
Stayed 1 night in April 2018
Good location”
Near to airport, clean & friendly staff
Reviewed May 03, 2018
Hi Gaterina, Thank you hope to see you again in future.
Responded May 07, 2018
Century Kuching Hotel
10.0
siti from Malaysia
Business traveler
Comfort Room
Stayed 3 nights in November 2017
good”
The best hotel
Reviewed April 10, 2018
4.4
Denis from Malaysia
Business traveler
Comfort Room
Stayed 1 night in January 2018
Cleanliness”
The hotel bathroom was so dirty !
Reviewed April 02, 2018
10.0
Viviana from Malaysia
Family with young children
Comfort Room
Stayed 2 nights in March 2018
Good”
Good
Reviewed April 02, 2018
7.2
Jin from Malaysia
Solo traveler
Comfort Room
Stayed 2 nights in March 2018
good infra and poor facilities maintenance. 4 stars facilities with 3 star price”
Room with no mini bar, deteriorated facilities with no sign of progressive maintenance.
Reviewed March 25, 2018
2.0
Francis from Malaysia
Solo traveler
Comfort Room
Stayed 1 night in March 2018
A Rundown Hotel”
A normal budget hotel is a lot better than this
Reviewed March 20, 2018
9.2
tuck from Malaysia
Business traveler
Comfort Room
Stayed 2 nights in March 2018
don't book online”
U can book direct, room only rm100++..... Agoda is more expensive
Reviewed March 17, 2018
Hi Tuck, Please be inform that on going promotion rate RM100++ only applicable for cash term and rate only for single occupancy exclusive breakfast. However Online reservation which inclusive of breakfast and entitle for free upgraded to next category room ( Junior Suite ). Thank you.
Responded March 20, 2018
Century Kuching Hotel
4.0
Aaron, from Malaysia
Business traveler
Comfort Room
Stayed 1 night in March 2018
Acceptable”
Room service cannot be billed to my room. When food delivered, the server had no small change for the food and suggested he “kept the change”. There is no Wifi. And at the breakfast, the ingredients were not fresh.
Reviewed March 11, 2018
Hi Aaron, Thank you for your feedback we will look into that. Sorry for the inconvenience cause.
Responded March 20, 2018
Century Kuching Hotel
2.0
Hee from Malaysia
Solo traveler
Comfort Room
Stayed 3 nights in February 2018
Extremely bad experience at this hotel”
I’ve booked three nights for staying at this hotel due to high rating shown at agoda website. However, the experience I had was out of my expectation on my first night of staying here. The entire hotel building was so dim and creepy during my first step to this hotel lobby for room checked-in. At night, there was no light at all for the whole hotel building, no air conditioner at hotel lobby, receptionist was not available when the guest need help. The most creepy and scary moment was I went into the elevator and I was stucked for 5 minutes, pressed for emergency bell and it was not working, pressed open door button and it was not working until the lift door opened automatically out of nowhere then I only went out and asked for help at the reception counter. The hotel was not being well-maintained at all! The light were so dim along the hotel room corridor and sound proof system was extremely bad. There was no wifi and all the tv channel gone. Ants were everywhere in the room! This was the worst hotel I stayed before seriously! Not worth for the price. After the first night, I decided to make an early out on the second day even the booking was a non-refundable policy applied. This was the first and last visit at this hotel. Banned this hotel forever!
Reviewed February 27, 2018
6.4
CHYUN from Malaysia
Family with teens
Comfort Room
Stayed 2 nights in February 2018
Good”
Insufficient of breakfast and very inefficient.
Reviewed February 23, 2018
3.6
Gideon from Malaysia
Couple
Comfort Room
Stayed 3 nights in February 2018
dissapointed ”
Looks nice from outside but once you check in, you will see that the hotel looks creepy on the inside..the only thing that is good about this hotel is that the room is quite big
Reviewed February 23, 2018
2.0
Chai from Malaysia
Business traveler
Comfort Room
Stayed 2 nights in February 2018
Very run down hotel. Do not recommend at all. ”
First of all, this is a very run down hotel with very minimal maintenance. It used to be the Four Point Sheraton before taken over by the current owner. The whole hotel including the lobby, foyer and the exterior building was dark with very limited lighting. I was very much in doubt that the hotel has been closed down when I arrive in the late evening. The receptionist and kitchen staffs are very inexperience. Food was awful, not clean and limited choice. Coffee is not drinkable (no taste at all)! The floor carpet was full of smoking smell. The furniture, water faucets were malfunction (all three of them!). Water heater was not functioning well. I could only get hot water for the first 5 to 10 minutes, then the water turned cooler. Please give a serious thought if you are planning to stay this hotel. I would definitely not recommend the hotel to anyone and for myself, definitely will not revisit again!
Reviewed February 22, 2018
4.8
wilson from Malaysia
Solo traveler
Comfort Room
Stayed 1 night in February 2018
Kudos to Agoda but not the hotel”
The toilet smells bad. Requested for bath tub stopper took 40 minutes to reach the room. Room airconditioning was bad. Didn’t want to request for a different room as I am leaving the next day. Lobby has no airconditioning and only WiFi in lobby as it was mentioned before booking. Hotel looks really dark and has no warm feeling. Checked in the hotel in 8th floor but system had my room in 6th floor. Had to wait for them to check the whole system for my room number to get my eligible free breakfast. Here’s what Agoda did for me. Made a wrong booking with agoda on March 18. Without realising. Surprisingly hotel allowed me to check in on 18th February. On the second day 19th February was asked to pay for the room for the Check in date during breakfast. Note that they did give me a promotional rate of RM117 nett without breakfast. Called Agoda and in 5 minutes they help me changed my booking to 18th. Paid nothing during checkout. Thanks Agoda.
Reviewed February 20, 2018
6.4
Florence from Malaysia
Business traveler
Comfort Room
Stayed 1 night in February 2018
Caught in a surprise with limited facilities”
Good location, poor facilities.
Reviewed February 16, 2018
5.6
Joo from Malaysia
Solo traveler
Comfort Room
Stayed 1 night in February 2018
Old and broken hotel”
Hand shower and ceiling shower broken, WiFi not working, charging point in the room not working, telephone not working, towel old and dirty. It used to be one of the best hotel in Kuching when it’s still under Sheraton, but it’s like and old broken hotel.
Reviewed February 14, 2018
3.6
Joyce from Malaysia
Business traveler
Comfort Room
Stayed 4 nights in January 2018
Acceptable”
please to improve on your hotel environment and utlities in the room matter.
Reviewed January 29, 2018
6.0
MAS from Malaysia
Couple
Comfort Room
Stayed 1 night in December 2017
Above average”
Various choices of food during breakfast. Hotel condition needs to be improved. overall not bad
Reviewed January 25, 2018
12345
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