Recent customer comments

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Very good



based on 1321 reviews
  • Cleanliness 7.3
  • Facilities 5.4
  • Location 7.4
  • Room Comfort/Standard 7.7
  • Service 7.3
  • Value for money 7.3
  • Food/Dining 7.0
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Kah from Malaysia
Business travelers
Comfort Room
Stayed 4 nights in April 2016
Not maintained hotel
The condition of the hotel is not well maintained. Does not deserve to be called a 4-star hotel.
Reviewed May 03, 2016

Eng from Malaysia
Business travelers
Comfort Room
Stayed 4 nights in April 2016
Century Kuching
a hotel undergoing cost saving. hotel looks dark from outside, without much room occupied. lobby was also dark, with many lights switched off. room was nice, Sheraton standard. most part of the room looks clean, but if when i looked closely, the cleaning was quite bad. staff was polite, but more smiles at all the staff will be better. location is fine for biz traveler, near to airport instead of town. street food is easily found opposite the hotel.
Reviewed April 29, 2016

Yar from Malaysia
Business travelers
Comfort Room
Stayed one night in April 2016
Great location
Convenient and a lot of eateries with reasonable price
Reviewed April 29, 2016

Kang from Malaysia
Families with young children
Comfort Room
Stayed one night in April 2016
Average
Average
Reviewed April 28, 2016

boon from Malaysia
Business travelers
Comfort Room
Stayed one night in April 2016
Spacious
The shower room water flow out very very slow, causing the bathroom to flood !
Reviewed April 23, 2016

Casey from Malaysia
Business travelers
Comfort Room
Stayed one night in April 2016
unpleasant stay
paid wifi, but extremely slow expensive breakfast dark surrounding
Reviewed April 20, 2016

chuan from Malaysia
Business travelers
Comfort Room
Stayed 2 nights in April 2016
Good
Good
Reviewed April 20, 2016

Na from Malaysia
Business travelers
Comfort Room
Stayed one night in April 2016
Hotel need a proper hotel management
Overall the services is very poor. No shower cap for guest have to request for it. It takes 25 minutes to send it to my room. Room do not have a proper clean up. The flooring wood panel is lifted up need major renovation. Shower holder is broken. The carpet along the corridor are lifting up. Housekeeper did not collect plates left by guest along corridor.During the night it looks like a dead hotel. Half of the hotel I believe it has been close down. Hardly see any hotel guests. Very disappointed.
Reviewed April 19, 2016

Boon from Malaysia
Business travelers
Comfort Room
Stayed one night in April 2016
Bad facilities
Bad facilities.A four stars hotel didn't provide free wifi service. I won't stay in this hotel next time.
Reviewed April 13, 2016

chin from Malaysia
Business travelers
Comfort Room
Stayed one night in March 2016
Spacious
The room is big. But not very clean, a lot of hair , and the bed sheet is old and torn.
Reviewed April 10, 2016


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