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Very good



based on 1326 reviews
  • Cleanliness 7.3
  • Facilities 5.4
  • Location 7.4
  • Room comfort and quality 7.7
  • Service 7.3
  • Value for money 7.3
  • Food and dining 7.0
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Saliza from Malaysia
Families with older children
Comfort Room
Stayed one night in July 2016
Poor quality after change management
The place is just like haunted. The lights are half on specially at the car park due to save cost. Out of 5 lifts only one operated. In the rooms, only one towel for shower. Food is minimal compare to SPG.
Reviewed August 01, 2016

Huang from Malaysia
Business travelers
Comfort Room
Stayed one night in July 2016
Overall worth for money
Nett price less than RM 200,00 for 4 star standard
Reviewed July 28, 2016

Daniel from Singapore
Business travelers
Premier Suite
Stayed one night in July 2016
Tired hotel needing maintainance
No hotwater for shower Tv programs cannot watch Wifi signal bad
Reviewed July 28, 2016

WONG from Malaysia
Business travelers
Comfort Room
Stayed one night in July 2016
Facilities and services provided
Can't connect WiFi , can't watch any TV channel , king size room only provide 1btl mineral water , no toothbrush toothpaste provide , no car jockey , not much staff working ....how come is 4star hotel.
Reviewed July 28, 2016

Marphy from Malaysia
Families with young children
Comfort Room
Stayed one night in July 2016
Poor facilities
Lobby lighting turned off too early, access to underground parking is dark, water pressure at level 9 is too low, some television channel is not working, swimming pool under maintenance without any notice.
Reviewed July 26, 2016

Chung from Malaysia
Business travelers
Comfort Room
Stayed one night in July 2016
So So
Smelly, but big room
Reviewed July 25, 2016

CHIEW from Malaysia
Business travelers
Comfort Room
Stayed one night in July 2016
Just okay
Previously known as Four Points Hotel by Sheraton. A little lack of maintenance. The lights of the building are dimmed and gloomy at night.
Reviewed July 25, 2016

AHMAD from Malaysia
Families with young children
Comfort Room
Stayed one night in July 2016
Maintainance need to improved
No freezer inside the room, tv channel was not working, swimming pool dirty.. Dissapointed for my young men to swim..
Reviewed July 24, 2016

Yoke from Malaysia
Business travelers
Comfort Room
Stayed 3 nights in July 2016
comfortable room, nice breakfast and value for money
The hotel outlook is very dark at night due to less lights at the main door. The hotel room is very clean and comfortable. Nice breakfast and the room rate is value for money. Nice hotel, will come back.again.
Reviewed July 23, 2016

Kok from Malaysia
Business travelers
Comfort Room
Stayed one night in July 2016
Rundown hotel
The hotel looks spooky at night. They never switch on most of the lights in the lobby. Lift buttons are not working. The room that I was in had a strong musty odour. Hot water not available. Only provided the bath towel. No hand or face towels. I would avoid if I have the chance to decide again.
Reviewed July 22, 2016


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