Cerulean Tower Tokyu Hotel
Cerulean Tower Tokyu Hotel
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9.2
Exceptional

"Fantastic location of you want to enjoy Shibuya."

Gui

|

February 16, 2018

 Cerulean Tower Tokyu Hotel
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Lobby Cerulean Tower Tokyu Hotel
Lobby
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Interior view Cerulean Tower Tokyu Hotel
Interior view
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 Cerulean Tower Tokyu Hotel
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Exceptional
Location
9.1
See all 6 photos Cerulean Tower Tokyu Hotel
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What guests are saying:
The shuttle bus from basement directly to Narita airport is a plus!
Ka from Hong Kong
Family with teens
Excellent service, in a prime location, convenient access to other key locations.
Emmanuel from Singapore
Family with teens
Wonderful!
William from Australia
Couple
Great location. Direct stop for 2-way airport limousine. Within walking distance to Shibuya station, value-for-money local eatery downstairs and convenience store. Great view too!
LIM from Singapore
Family with young children
The facilities are great, service is good and the hotel is so clean and we just love the cleaniness. Besides, the staffs are friendly and we all love to come back again if we have the budget
Edmund
Family with teens
Highly recommended, excellent location & stunning view. Friendly & helpful services. As we went out most of the time, can't really make a comment on the hotel's facility. But for sure will come again on my next Tokyo trip.
Kwok from Hong Kong
Couple
Spacious room that could accommodate a family of five. Generous bathroom amenities, and staff were always ready to help with our requests. Superb location that’s walking distance to Shibuya 109, Shibuya Mark City, Shibuya Stream, etc.
Nicolette from Singapore
Family with young children

Cerulean Tower Tokyu Hotel

Exceptional location
- 50 meters from city center
- What's nearby?
Excellent
From 2365 reviewsSee what guests said
8.8
/
10
Exceptional cleanliness
9.3
Recommended by 94% of guests
Value for money8.2
Location rating9.1
Nearest airportHaneda International Airport (HND)
Distance to airport13.3 km
  • 260 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Select your room
8.9
Excellent
Room comfort & quality
This property is in high demand!Last booked 9 hours ago
Executive Corner King Room - Non-Smoking
Executive Corner King Room - Non-Smoking
...
  • Room size: 49 m²/527 ft²
  • Shower and bathtub
  • 1 super king bed
Enter dates to see prices
Executive Superior King
Executive Superior King
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Twin QQ
Superior Twin QQ
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Corner Twin Non-Smoking
Corner Twin Non-Smoking
...
  • Room size: 49 m²/527 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior Twin
Superior Twin
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Corner King Room - Non-Smoking
Corner King Room - Non-Smoking
...
  • Room size: 49 m²/527 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Twin Smoking
Superior Twin Smoking
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 single beds
Enter dates to see prices
King Room
King Room
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Adjoining Rooms
Adjoining Rooms
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior King Room
Superior King Room
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Have a question for Cerulean Tower Tokyu Hotel?

What people love about the property

  • 9.6
    Exceptional

    "Great place and great views Top floor dining was amazing"

    edward

    |

    January 26, 2017

  • 9.6
    Exceptional

    "A very comfortable and clean room with super gorgeous view!"

    Pamela

    |

    January 14, 2018

  • 8.8
    Excellent

    "Staff members were helpful, responsive and fast."

    Hiyasmin

    |

    June 6, 2017

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More about Cerulean Tower Tokyu Hotel

More about Cerulean Tower Tokyu Hotel

9.6
Exceptional

"Hotel was clean and staff were very helpful"

Brian

|

March 19, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

10.0
Exceptional

"Wonderful place with excellent service."

Wan E.

|

July 24, 2017

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

All electricity will be down due to electrical inspection from January 20, 2019 to January 21, 2019 from 11:30 PM to 05:30 PM.
The swimming pool will be closed for annual maintenance from January 7, 2019 to January 22, 2019.

Real reviews from real guests

Agoda Reviews (2365)Booking.com Reviews (1683)
8.8
/
10
Cleanliness9.3
Facilities8.6
Location9.1
Room comfort and quality8.9
Service9.0
Value for money8.2
Provided by verified guests of Agoda
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All guests (2365)
All room types

Show reviews that mention 

Showing 1486 verified guest comments
12345
8.8
Excellent
Roberto from Philippines
Solo traveler
Queen
Stayed 5 nights in January 2019
Gym not free, ugly room view we had”
Still need to pay the gym even if you’re a guest. Only if you’re staying in the executive floor is when it’s free. And the room that we stayed in had an ugly view of a construction unlike our stay before.
Reviewed January 18, 2019
9.6
Exceptional
Joe from United States
Family with young children
King Room
Stayed 3 nights in January 2019
Big bed for the whole family”
Enjoyed the location plenty of everything near by.... bed was very large my wife and two infants slept very comfortably.... nice bathroom big room
Reviewed January 18, 2019
Dear Mr./Ms. Joe Thank you for staying at the Cerulean Tower Tokyu Hotel. We would be greatly appreciated to write such a generous and richly detailed account of your experience. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Sincerely yours,
Responded January 18, 2019
Cerulean Tower Tokyu Hotel
9.6
Exceptional
AVALEE from Australia
Family with teens
Superior Twin QQ
Stayed 2 nights in January 2019
Excellent option in Shibuya”
Great location just a few mins walk from Shibuya Station and crossing. Lovely rooms with amazing views - we could even see Mt Fuji in the distance. Staff were very polite, responsive and accommodating. Very happy with our stay here.
Reviewed January 15, 2019
Dear Mr./Ms. AVALEE Thank you for staying at the Cerulean Tower Tokyu Hotel and reviewing us. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,
Responded January 16, 2019
Cerulean Tower Tokyu Hotel
9.6
Exceptional
WENG from Malaysia
Family with young children
Superior Twin QQ
Stayed 2 nights in December 2018
Good Hotel”
We enjoyed our stay here, the staffs are very helpful. It is near to Shibuya Station but need to walk over the overhead crossover so may not be suitable for family traveling with elderly. Room is in good size, initially I have req for a room with Shibuya crossing view, unfortunately a newly constructed building has booked the view from the hotel.
Reviewed December 30, 2018
Dear the guest, Thank you for staying at the Cerulean Tower Tokyu Hotel. We would be greatly appreciated to write such a generous and richly detailed account of your experience. However, We would like to apologize profusely on the inconveniences that were caused during your stay. This is definitely not the level of service that we will want to extend to our guests and we would like to apologize once again and to ensure your comfortable experience here next time, we will improve your feedback as soon as possible. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Sincerely yours,
Responded January 01, 2019
Cerulean Tower Tokyu Hotel
8.0
Excellent
Boyoung from South Korea
Solo traveler
Superior Twin QQ
Stayed 3 nights in December 2018
Good”
It seems close to sibuya station. It’s quite nice. we want to check in at 3pm but the room was not ready. We were waiting over 30 minutes at busy robby but they didn’t provide any other services. We just waiting!!!..... This hotel room was much biger than other japan hotels. So, it was good! And very clean.
Reviewed December 23, 2018
Dear the guest, thank you for staying at the Cerulean Tower Tokyu Hotel and reviewing us. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,
Responded January 01, 2019
Cerulean Tower Tokyu Hotel
9.6
Exceptional
Lynet from Philippines
Family with young children
Executive Corner King Room - Non-Smoking
Stayed 5 nights in December 2018
Fantastic Views and Spacious ”
Pros: Great Views, Conveniently Located for Train Station and AirPort Bus Limo Drop Off and Pick Up, Huge Room compared to others (we had corner). Cons: Pricey food for hotel restaurants, room temp only goes down to 20 C and blanket was too warm for it. We had a great time during our stay! Friendly staff and loved the views!
Reviewed December 22, 2018
Dear the guest, thank you for staying at the Cerulean Tower Tokyu Hotel and reviewing us. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,
Responded January 01, 2019
Cerulean Tower Tokyu Hotel
8.4
Excellent
Janny from Australia
Couple
King Room
Stayed 2 nights in January 2019
Great location with excellent service ”
Our first time stayed in this hotel for 2 nights on the last couple of days of our final trip before returning home. Great location, about 5 mins walk to Shibuya station and Shibuya crossings. The room is very big (booked the King size room) with great facility throughout the hotel. The staff are attentive and polite. Would definitely recommend this hotel.
Reviewed January 12, 2019
Dear Mr./Ms. Janny Thank you for staying at the Cerulean Tower Tokyu Hotel and reviewing us. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,
Responded January 16, 2019
Cerulean Tower Tokyu Hotel
9.6
Exceptional
JANINE from Australia
Family with teens
Superior Twin QQ
Stayed 5 nights in January 2019
Excellent Hotel”
The location and views were fantastic. The size of the room was excellent in comparison to other options in Tokyo. Guest services gave us great dinner recommendations. We just limited our use of the in-house restaurants and bars as these were very expensive.
Reviewed January 08, 2019
Dear Mr./Ms. JANINE Thank you for staying at the Cerulean Tower Tokyu Hotel and reviewing us. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought m any conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,
Responded January 09, 2019
Cerulean Tower Tokyu Hotel
10.0
Exceptional
Shealy from United States
Group
Adjoining Rooms
Stayed 4 nights in December 2018
Fabulous stay! ”
This hotel was everything we could have hoped for and more. It truly made our first visit to Tokyo! The staff was excellent and very accommodating. They even had umbrellas for us on a rainy day. I couldn’t recommend this hotel more.
Reviewed December 20, 2018
Dear the guest, thank you for staying at the Cerulean Tower Tokyu Hotel and reviewing us. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,
Responded January 01, 2019
Cerulean Tower Tokyu Hotel
9.2
Exceptional
Tom from Thailand
Family with young children
Corner Twin Non-Smoking
Stayed 4 nights in December 2018
Never disappoints ”
Excellent property within a stone’s throw from the famous Shibuya scrambled crossing. Attentive service, clean and for Japanese standards relatively spacious rooms, and very clean. Only downside is limited food options for families with young children. But that’s not unique to this hotel and they were accommodating when we enquired.
Reviewed December 20, 2018
Dear Mr./Ms. Tom Thank you for staying at the Cerulean Tower Tokyu Hotel and reviewing us. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,
Responded January 01, 2019
Cerulean Tower Tokyu Hotel
10.0
Exceptional
Nicolette from Singapore
Family with young children
Superior Twin QQ
Stayed 4 nights in November 2018
Great location and exceptional service ”
Spacious room that could accommodate a family of five. Generous bathroom amenities, and staff were always ready to help with our requests. Superb location that’s walking distance to Shibuya 109, Shibuya Mark City, Shibuya Stream, etc.
Reviewed November 23, 2018
Dear the guest, thank you for staying at the Cerulean Tower Tokyu Hotel and reviewing us. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,
Responded November 25, 2018
Cerulean Tower Tokyu Hotel
8.4
Excellent
Fatma from United Arab Emirates
Couple
Superior Twin Room
Stayed 6 nights in October 2018
Second time, best hotel”
This is the best hotel in Shibuya. It is so close the the station and Shibuya crossing and shopping area. Staff are very polite and helpful. Room was clean, bed sheets and bathroom toiletries where changed every day. A bit costly, but worth it.
Reviewed November 06, 2018
Dear the guest, thank you for staying at the Cerulean Tower Tokyu Hotel and reviewing us. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,
Responded November 07, 2018
Cerulean Tower Tokyu Hotel
9.2
Exceptional
Laura from United States
Couple
Queen
Stayed 5 nights in October 2018
Big in Japan”
My boyfriend and I stayed at the Cerulean for several nights for a family wedding. Prior to the Cerulean we stayed at a typically-sized Japanese hotel, which was one third of the size! The main advantage to staying at the Cerulean is the room size- at 30 square meters, it is one of the largest in town. The other advantages is the comfortable bed, the amazing view (rooms start on the 19th floor) and the toiletries. Keep in mind that this hotel charges for almost everything. ANYTHING at the beverage bar/ fridge is fee-based. So for your morning tea/coffee, you are better off bringing your own. They also tried to charge us a $30 "cover charge" to sit at the top floor "Tower Bar" although we told them we were staying at the hotel. They quickly apologized and reversed this part of the bill after we told them of the error. Overall, I would definitely stay here any time- I felt very comfortable and at home in my Tokyo palace in the sky!
Reviewed October 23, 2018
Dear the guest, thank you for staying at the Cerulean Tower Tokyu Hotel and reviewing us. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the location, view, room size and amenities of the Hotel has brought many conveniences to your stay. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Sincerely yours,
Responded October 24, 2018
Cerulean Tower Tokyu Hotel
5.6
Yu from Singapore
Couple
Queen
Stayed 3 nights in August 2018
Ok location and overrated”
Location not fully sheltered to the metro station. Ordered food for supper and to pick up at lobby yet got told off by the reception. Who doesn’t order food this days. Turnoff for our holidays and nothing to shout about for this hotel. Overrated and definitely will not stay here for this pricing, better hotels around in Tokyo.
Reviewed January 01, 2019
Dear the guest, Thank you for the time to share the feedback. We would like to apologize profusely on the inconveniences that were caused during your stay. This is definitely not the level of service that we will want to extend to our guests and we would like to apologize once again and to ensure your comfortable experience here next time, we will improve your feedback as soon as possible. Please do not hesitate to contact myself if you may be returning to Tokyo again. We are looking forward to seeing you back with us and thank you once again. Sincerely yours,
Responded January 01, 2019
Cerulean Tower Tokyu Hotel
10.0
Exceptional
Jeff from United States
Couple
King Room
Stayed 4 nights in December 2018
Great location and rooms”
My wife and I found this hotel to be perfect for a four night stay in Tokyo. Five minute walk from Shibuya Station. Rooms were comfortable, gorgeous and cleaned impeccably each day by a staff that was very welcoming and attentive.
Reviewed January 01, 2019
Dear the guest, thank you for staying at the Cerulean Tower Tokyu Hotel and reviewing us. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,
Responded January 01, 2019
Cerulean Tower Tokyu Hotel
9.6
Exceptional
Monica from Singapore
Group
Superior King Room
Stayed 3 nights in December 2018
Great Hotel as expected”
Cerulean Hotel was an excellent hotel which met my expectations. Great location near to eateries and shops. An oasis from the maddening crowd in Shibuya. Facilities were amazing. Only wish I had stayed longer to enjoy all of it. A massive hotel with great staff especially the service ones. Front desk staff is too mechanical and should be a bit warm and inviting. The hotel worked like clockwork with everything in place and in excellent motion. Highly recommended.
Reviewed December 23, 2018
Dear the guest, thank you for staying at the Cerulean Tower Tokyu Hotel and reviewing us. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,
Responded January 01, 2019
Cerulean Tower Tokyu Hotel
8.4
Excellent
Eli from Israel
Couple
Queen
Stayed 1 night in September 2018
Luxurious hotel in the middle of Shibuya”
The tower was our first stop in Japan - great welcome. Staff is super kind & professional. Location is optimal, close to public transportation and 3 mins walking distance from the famous Shibuya crossing. Rooms are clean, new and cozy. We recommend the hotel. Minuses are high price, the gym isn't free (except 6-7 am) and there's very expensive additional service fee (optional) like breakfast and such
Reviewed September 25, 2018
Dear the guest, Thank you for staying at the Cerulean Tower Tokyu Hotel. We would be greatly appreciated to write such a generous and richly detailed account of your experience and we will refer to your precious opinion. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Sincerely yours,
Responded October 20, 2018
Cerulean Tower Tokyu Hotel
9.2
Exceptional
Chatchawan from Thailand
Group
Japanese Suite Room
Stayed 2 nights in September 2018
Exceeding Satisfaction”
Best feature probably is having a pedestrian bridge connecting hotel over the busy highway to the main shopping area near the station. A very big clean Gym, swimming Pool and 3 convenient stores within 5 minutes walk time with one in the hotel premise.
Reviewed September 23, 2018
Dear the guest, Thank you for staying at the Cerulean Tower Tokyu Hotel. We would be greatly appreciated to write such a generous and richly detailed account of your experience. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Sincerely yours,
Responded October 20, 2018
Cerulean Tower Tokyu Hotel
8.8
Excellent
Josephina from Philippines
Family with young children
Corner Twin Non-Smoking
Stayed 5 nights in December 2018
Great”
Exceptional service
Reviewed January 02, 2019
Dear the guest, Thank you for staying at the Cerulean Tower Tokyu Hotel. We would be greatly appreciated to write such a generous and richly detailed account of your experience. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Sincerely yours,
Responded January 03, 2019
Cerulean Tower Tokyu Hotel
9.6
Exceptional
Grace from Philippines
Family with teens
Queen
Stayed 2 nights in December 2018
Exellent Hotel”
Hotel is great staffs are very helpful and accomodating, speak english very well, rooms are big just a bit expensive but do enjoy our stay, will surely book this hotel on our next visit.
Reviewed January 02, 2019
Dear the guest, thank you for staying at the Cerulean Tower Tokyu Hotel and reviewing us. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,
Responded January 03, 2019
Cerulean Tower Tokyu Hotel
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  • Exceptional location
  • Meiji Shrine
  • Shibuya Train Station is within 0.26 km