Travelling to Japan? Read all updated requirements before you book.

8.8

Excellent
/10
(3,895 reviews)See what guests said
Highly rated by guests – 90% would recommend
View106
Housekeeping73
Shops21
See map

9.1

Exceptional

Location rating score

Exceptional location - 60 meters from city center
Exceptional for walking
Parking
Available
Walkable places
Jz Brat

30 m

Bello Visto

40 m

Cerulean Tower NOH Theatre

50 m

Cosmo Planetarium Shibuya

130 m

La.mama

200 m

Popular landmarks
Shibuya Crossing

350 m

Meiji Jingu

2.2 km

Shinjuku Gyoen National Garden

3.4 km

Tokyo Metropolitan Government Building observation room

3.8 km

Tokyo Tower

4.2 km

Closest landmarks
Shibuya-san

150 m

Contact

280 m

Hachi Statue

300 m

Hachiko

320 m

Moyai Statue

330 m

Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel

"The staff was nice and informative, they had English-speaking staff to help us as well which is always a plus."

Ryan - April 30, 2022
King Room - Room plan Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel
Lobby Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel
Lobby Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel
See all 200 photos

Removed from saved list

Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel

26-1 Sakuragaoka-cho, Shibuya, Tokyo, Japan, 150-8512 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Shibuya part of Tokyo, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sensoji Temple. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Show more

Attention

This property is in high demand!

8 travelers have booked today.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
  • 230 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Sauna

Value for money8.2
Location rating9.1
Nearest airportHaneda Airport (HND)
Distance to airport13.9 km

Rooms available at Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel

Excellent
Room comfort & quality

8.9

Executive Twin Non-Smoking
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Superior King
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Corner Suite Non-Smoking
...
  • Room size: 85 m²/915 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Suite - Non-Smoking
...
  • Room size: 74 m²/797 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Double Non-Smoking
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Executive King Bed Non-Smoking
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Twin Room - Executive Floor - Non-Smoking - Check in after 4PM & Check out before 10AM
...
  • Room size: 38 m²/409 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Superior King Room - Executive Floor - Non-Smoking - Check in after 4PM & Check out before 10AM
...
  • Room size: 38 m²/409 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Japanese Suite Room
...
  • Room size: 59 m²/635 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Twin Room - Executive Floor - Non-Smoking
...
  • Room size: 43 m²/463 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel?

Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 3200 JPY. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel has a car park right on site for maximum convenience. Parking is available for a fee of 4000 JPY per day.

Is breakfast offered at Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel. There's an additional charge of 3993 JPY for adults and 18 USD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel?

Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel features 3 on-site restaurants for your dining convenience. Chinese cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like coffee or tea and desserts are served using only quality ingredients.

Can special events be hosted at Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel?

You may choose an indoor venue for your special gathering.

Can business events be hosted at Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel?

On-site venues and convenient event services make Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 120 people.

What is the smoking policy at Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel?

Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel?

The closest train, metro, or bus station is Shibuya Train Station, 250 m away from Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel.

What restaurants are nearby Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel?

Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel’s neighborhood is Shibuya which includes popular restaurants such as Szechwan Resutaurant Chin, Jieijiburatto and Cerulean Tower Kanetanaka.

What popular shopping places are close to Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel?

Located in the Shibuya area, Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel is close to great shopping choices like Pet Paradise, Harajuku Takeshita Street, Shibuya Mark City and Shibu Chika Shopping Road.

What are popular attractions near Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel?

Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel’s location in the Shibuya neighborhood makes it close to famous attractions including Meiji Jingu, Shibuya Crossing and Hachiko.

What popular natural sightseeing spots are close to Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel?

Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel is located within Shibuya, which makes it conveniently close to natural sights including Shibuya Fureai Botanical Center and Tokyo Riding Club.

Show more questions
See map

Explore the neighborhood

What people love about Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel

  • 9.6

    Exceptional
    Staff 

    "The staff was nice and informative, they had English-speaking staff to help us as well which is always a plus."

    Ryan

    |

    April 30, 2022

  • 9.6

    Exceptional
    Cleanliness

    "Our room was very clean, and the close proximity to numerous convenience stores and the train station were very nice accommodations."

    Ryan

    |

    April 30, 2022

  • 9.6

    Exceptional

    "Will definitely stay here again when in the area."

    Ryan

    |

    April 30, 2022

Property ranking|Compared to 4,505 Tokyo properties
See all rankings
Room comfort score
8.9/10
Cleanliness score
9.3/10
Room size
44 sqm.
Location score
9.1/10
Better than
98
%
of Tokyo properties
Better than
97
%
of Tokyo properties
Bigger than
97
%
of Tokyo properties
Better than
96
%
of Tokyo properties
Overall rating:

8.8

Excellent
3,895 reviews
Cleanliness
9.3
Facilities
8.6
Location
9.1
Read all reviews >
What travelers say they love:
Housekeeping staff is very thoughtful.
Kok from Singapore
Group
More about Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel

More about Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel

Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel

Wake up to a magical day and enjoy all that Tokyo offers with a stay at Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel.
The facilities and services provided by Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. Parking is always available, provided by the hotel for their driving guests.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay.
Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel include a separate living room, as part of the room design. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar and nightclub.
To fill your days, be sure to check out the fantastic facilities offered at Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel. Pamper and indulge yourself with a visit to the massage, salon, steam room and sauna. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the yoga room in the hotel.
Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Around the property

There are many attractions to discover within close proximity to Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel. Photograph yourself in front of Tokyo Tower located 4.1 km away, which people travel great distances to see.


Reasons to stay here

This hotel stands above the rest with a cleanliness score that beats 97% of accommodations in the city.
This hotel scores higher than 96% of accommodations in the city for its location.
Room comfort is said to be outstanding here, scoring higher than 98% of accommodations in the city.

Show more
Amenities and facilities
Excellent
Facilities

8.6

Most talked about facilities

Housekeeping

100 mentions

View

70 mentions

Breakfast

43 mentions

Internet

37 mentions

Languages spoken

  • English
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Massage
  • Nightclub
  • Sauna
  • Steamroom
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Chapel
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [on-site]

Available in all rooms

  • Air conditioning
  • Free bottled water
  • Hair dryer
  • Refrigerator
Food and dining
Breakfast options
  • American
  • Continental
Restaurants on site

タワーズレストランクーカーニョ

  • Cuisine: French

ガーデンキッチンかるめら

  • Cuisine: European
Location
26-1 Sakuragaoka-cho, Shibuya, Tokyo, Japan, 150-8512
Exceptional
Location

9.1

Airports

  • Haneda Airport (HND)
    13.9 km 25 min drive
  • Narita International Airport (NRT)
    63.9 km 1.0 hour drive

Public transportation

  • Shibuya Train Station
    260 m 4 min walk
  • Shinsen Station
    540 m

Hospital or clinic

  • Tohodaiiryo Center Ohashi Hospital
    1.3 km 18 min walk

Shopping

  • Pet Paradise, Harajuku Takeshita Street
    1.0 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    80 m 1 min walk
What's nearby

Popular landmarks

  • Shibuya Crossing
    350 m
  • Meiji Jingu
    2.2 km
  • Shinjuku Gyoen National Garden
    3.4 km
  • Tokyo Metropolitan Government Building observation room
    3.8 km
  • Tokyo Tower
    4.2 km
  • Ginza
    6.4 km
  • Ueno Park
    9.4 km
  • Asakusa
    10.8 km
  • Sensoji Temple
    10.9 km
  • Tokyo Skytree
    11.7 km

Nearby landmarks

  • Jz Brat
    30 m
  • Bello Visto
    40 m
  • Cerulean Tower NOH Theatre
    50 m
  • Cosmo Planetarium Shibuya
    130 m
  • Shibuya-san
    150 m
  • La.mama
    200 m
  • Cold Stone Creamery
    220 m
  • Shibuya Mark City
    220 m
  • Dogenzaka
    230 m
  • Shibuya Train Station
    260 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • An extra bed is only provided for the Superior Twin QQ room type when the room is booked for 3 guests.
  • Guests under the age of 13 years are not allowed to use Executive Lounge.
  • There is a fee of JPY 2,200 for the use of gym/ fitness. The minimum age for access is 18 years.
  • Guests staying at below room types will use the gym at no additional charge.
    Executive Queen, Executive King, Executive Twin, Executive Superior King, Executive Corner King, Japanese Suite Room, Junior Suite Room, Executive Suite, Corner Suite
  • The property will collect the Tokyo accommodation fee upon arrival.
    JPY 100 per person per night for whose booking value is JPY 10,000-14,999.
    JPY 200 per person per night for whose booking value is more than JPY 15,000.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee3200 JPY
  • Travel time to airport (minutes)90

Extras

  • Breakfast charge (unless included in room price)3993 JPY
  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors40
  • Number of restaurants3
  • Number of rooms 408
  • Room voltage100
  • Year property opened2001

Parking

  • Daily parking fee4000 JPY
Property announcements

Due to the government's declaration of emergency, the business contents of facilities such as fitness clubs, executive lounges, and restaurants are subject to change.
[Fitness club]
Business will be suspended for the time being.

[Executive Lounge]
We will change the business hours and suspend the provision of alcoholic beverages.
Business hour: From 08:00AM to 08:00PM
・ Breakfast: From 08:00AM to 10:30AM
・ Tea time: From 10:30AM to 02:00PM /from 07:00PM to 08:00PM
・ Afternoon tea: From 02:00PM to 07:00PM

[Restaurant]
・ We will suspend the provision of alcoholic beverages.
・ Please check the official website of the property for business hours.

In response to the government's declaration of emergency, we will change the business contents of the facilities in the facility.
Please check the property official website site for details.

Reviews of Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.3
Facilities8.6
Location9.1
Room comfort and quality8.9
Service9.0
Value for money8.2
High score for Tokyo
Rating
9+ Exceptional (780)
8-9 Excellent (428)
7-8 Very Good (267)
6-7 Good (72)
<6 Below Expectation (83)
Time of the year
Mar - May (391)
Jun - Aug (384)
Sep - Nov (377)
Dec - Feb (478)
All guests (2,885)
All room types
All languages

Show reviews that mention 

Showing 1,630 verified guest comments
12345
10.0
Exceptional
Margot from Australia
Couple
Double Room
Stayed 5 nights in December 2018

True 5 star experience”

The Cerulean Tower Tokyu Hotel is located just behind the scramble crossing at Shibuya station. Location wise it is fantastic, as you are close to the action, but on a slightly more quiet street. The rooms are very nicely appointed with magnificent views over Tokyo. My room looked directly towards Mt Fuji. Wonderful to wake up in the morning and gaze out at Fuji from bed. The bed was so comfortable - one of the most comfortable hotel beds I have ever slept on. After a long flight this hotel is amazing for a big sleep! The fitness facilities are great too if you want some down time. They are equipped with a gym, sauna, spa and pool. The staff were lovely too. Overall I was very pleasantly surprised by the standards of this hotel. It was truly 5-star, and I would recommend it to anyone staying in Tokyo.

Reviewed February 07, 2019

See room deals

Dear Mr./Ms. Margot Thank you for staying at the Cerulean Tower Tokyu Hotel and reviewing us. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,

Responded February 07, 2019
Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel
9.0
Exceptional
Gerard from Ireland
Couple
Stayed 1 night in June 2009

Cerulean Tower Power”

Location

I'll join in the chorus of great reviews for the Cerulean Tower Tokyu Hotel. We selected the hotel primarily for its location in Shibuya, as well as offering big/luxury hotel amenities (concierge, business center, english-speaking staff, etc.) at a far more reasonable price than the well-known luxury chains. First, the location worked out perfectly. The stores, restaurants and bars of Shibuya surround the hotel, Harajuku and Shinjuku are a nice walk or short ride away and the Shinjuku station is just a couple blocks from the hotel. As a bonus, the airport bus/limo goes straight to the hotel and, as the tallest building around, it's always easy to navigate your way home.

Reviewed July 14, 2009

See room deals

Dear Mr./Ms. Gerard Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing reviewing us. The staff and I would like to thank you for choosing our place during your precious time here. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,

Responded June 03, 2019
Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel
9.3
Exceptional
Gerard from Ireland
Couple
Stayed 1 night in June 2009

Great Hotel, Great Location”

Location
None

I'll join in the chorus of great reviews for the Cerulean Tower Tokyu Hotel. We selected the hotel primarily for its location in Shibuya, as well as offering big/luxury hotel amenities (concierge, business center, english-speaking staff, etc.) at a far more reasonable price than the well-known luxury chains. First, the location worked out perfectly. The stores, restaurants and bars of Shibuya surround the hotel, Harajuku and Shinjuku are a nice walk or short ride away and the Shinjuku station is just a couple blocks from the hotel. As a bonus, the airport bus/limo goes straight to the hotel and, as the tallest building around, it's always easy to navigate your way home.

Reviewed July 14, 2009

See room deals

Dear Mr./Ms. Gerard Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing reviewing us. The staff and I would like to thank you for choosing our place during your precious time here. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,

Responded June 03, 2019
Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel
9.7
Exceptional
Au-Yeung from Canada
Business traveler
Stayed 4 nights in July 2009

Best Hotel within Shibuya JR Station Proximity”

Conveniently located within 5 mins walk from Shibuya JR station. 7-11 Located on 2nd floor of the hotel. Late Night Izakaya just 2 mins walk from the Hotel. Amazing professional staffs comparable to 5 star hotels
Does not have covered walkway to JR station. No wifi in room. and no Flat screen TVs.

I would say Cerulean tower rivals most of the hotels in Tokyo base on similar price point. Hotel is very conveniently located near JR Station, and tons of restaurants and shops nearby. MarkCity, IOIO, Tokyu Shopping Mall and Seibu. If you favours Shinjuku area, I would recommend Southern Tower or the Keio Plaza newly renovated Premier Floors, but if you decided to stay in Shibuya, Cerulean Tower is the one to pick. Rooms are adequately sized too. I will definitely go back and stay with Cerulean next time I made my trip to Shibuya.

Reviewed July 17, 2009

See room deals

Dear Mr./Ms. Au-Yeung Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing reviewing us. The staff and I would like to thank you for choosing our place during your precious time here. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,

Responded June 03, 2019
Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel
9.7
Exceptional
Joachim from Singapore
Couple
Stayed 2 nights in July 2015

Fantastic hotel with wonderful staff”

1) convenient location 2) friendly staff 3) clean and comfortable rooms

When I first called to make the reservation, I mentioned that it was a surprise trip for my girlfriend and that I was proposing to her. I asked for some advice on what to do in Japan. Little did I know that when we checked in, the kind staff at Cerulean Tower Tokyu Hotel actually upgraded our room. And they did it in a very quiet manner. I didn't really realize it until we stepped into the room. The staff were very approachable and helpful. They helped us to plan our day trip to hakone and also helped us to make reservations at some of the restaurants. Needless to say, the location of the hotel was great! Just a stone's throw away from the metro and at the heart of shibuya:) Two thumbs up! Thank you for making our trip a memorable one!:)

Reviewed August 21, 2015

See room deals

Dear Mr./Ms. Joachim Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing reviewing us. The staff and I would like to thank you for choosing our place during your precious time here. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,

Responded May 22, 2019
Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel
9.6
Exceptional
Laura from United Kingdom
Couple
Double Room
Stayed 7 nights in September 2018

Beautiful hotel in quiet but convenient location”

We found the Cerulean Tower Tokyu hotel very comfortable, with large rooms by Tokyo standards. This was the main attraction of booking it, after playing tetris with our luggage in other Japanese hotels on past trips! It's quiet, stylish and has a lovely lobby. Didn't use many of the on-site facilities, but it's a quick walk to central Shibuya. It's also very convenient to get here to and from Haneda airport - about half an hour train journey each way, changing at Shinagawa station. Would definitely stay again.

Reviewed September 26, 2018

See room deals

Dear the guest, thank you for staying the Cerulean Tower Tokyu Hotel in your recent visit in Tokyo. We are delighted to understand that the location of the Hotel has brought many conveniences to your stay. Thank you once again for the time in sharing your feedback and we look forward to welcoming you back at our hotel.Sincerely yours, Customer Relations/A

Responded October 20, 2018
Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel
9.0
Exceptional
William from United States
Couple
Stayed 2 nights in August 2012

Great weekend get away!”

The view

The Cerulean Tower Tokyu hotel is in a word fantastic. I've been to hotels all over the world but few compare to this place. The view from most of floors is outstanding. I had a glorious view of Shabuya square, Tokyo Tower, and a view of the business district i.e. the Ginza Towers. The service was great, quick, and efficient. The hotel bar on I believe the 40+ plus floor was amazing. Great drinks with friends etc. I went up for the weekend from Kyushu and simply had a great time. It is pretty much the perfect location as it is a 4 minute walk from the train station making it really easy to get to taking the express train from Narita directly to Shabuya. Great shopping in the area and not far from the club scene.

Reviewed August 19, 2012

See room deals

Dear Mr./Ms. William Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing reviewing us. The staff and I would like to thank you for choosing our place during your precious time here. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,

Responded May 30, 2019
Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel
8.7
Excellent
Andrew from Australia
Group
Stayed 1 night in August 2009

Cerulean Tower Tokyu Hotel, Tokyo ”

Location, professional staff service, very nice bathroom with strong pressure, comfortable beds.
No wireless connection, service charge for pool and gym facilities, staff may lack english skills.

The Cerulean Tower Tokyu Hotel was definately value for money. However, we found it more suited for business travelers and was informed by staff that the hotel was frequented by more upper class, older/ business people. The location is in the heart of Shibuya, which was very convenient with the JR nearby; since we have JR rail passes. In the room the only problem we encountered was we wanted to cut a watermelon, but there was no cutlery. We called the concierge to ask for a knife. However, there english skills was not proficient enough, so after speaking to him and another hotel staff we gave up. The room itself was deluxe, we opted to pay an extra AUD$30 for the skyview - it was worth it.

Reviewed August 18, 2009

See room deals

Dear Mr./Ms. Andrew Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing your review with us. We would be greatly appreciated to write such a generous and richly detailed account of your experience. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Sincerely yours,

Responded June 03, 2019
Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel
9.6
Exceptional
Marifel from Philippines
Group
Stayed 5 nights in November 2018

GREAT Location and Exellent Srvice”

We celebrated my Mom at Tokyo and decided to stay at Cerulean Tower for convenience. Accessibility of Transportation from Narita-Hotel-Narita, Excellent service, I observed that each customer was treated with special attention and quality service, communication is not a barrier in this hotel. Room was very clean/ neat, we had a good panoramic view and was able to see Mt. Fuji last Nov 23, (morning) and Nov 26 :) Accessibility from the hotel to Shibuya crossing, Restaurants, Shopping and JR/ Metro station is very convenient. From hotel use the bridge at the 2nd floor (right side) then elevator(down to main street), 1st street turn right and alley will lead you to different resto's and shopping and shibuya crossing. I suggest this route if you prefer to go to that area, but if you wanted to go to JR/Metro go to 2nd floor, turn right there is an escalator near 7/11 then walk straight, then there is a stairs/ bridge to cross going to metro / JR station. Thumbs up!

Reviewed November 27, 2018

See room deals

Dear the guest, thank you for staying at the Cerulean Tower Tokyu Hotel and reviewing us. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,

Responded November 28, 2018
Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel
10.0
Exceptional
Robert from United States
Family with teens
Stayed 3 nights in March 2012

Exceptional service. Great location.”

Beautiful lobby. Very nice room with an outstanding view and a great shower.

When we booked the room, we were expecting a nice hotel, but not necessarily a great hotel. We were very pleasantly surprised, and now consider the Cerulean Tower Tokyu Hotel to be a great hotel. The Shibuya location is wonderful. Every staff member was friendly, courteous and helpful; housekeeping services were quick and thorough and the breakfast buffet was delicious.

Reviewed April 07, 2012

See room deals

Dear Mr./Ms. Robert Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing reviewing us. The staff and I would like to thank you for choosing our place during your precious time here. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,

Responded May 31, 2019
Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel
10.0
Exceptional
Low from Singapore
Family with teens
Stayed 5 nights in December 2010

Good location with big rooms”

a short walk from Shibuya station and big room
coffee is free in most hotels but this hotel charged 450 yen for a cup of instant coffee!

This hotel is very new and conveniently located near Shibuya station. I have traveled to Japan many times and have stayed in various hotels and Cerulean Towers Tokyu offers the biggest room size. The attached toilet and bathroom is also very spacious. The restaurants in the hotel are very good too especially the chinese restaurant which is run by the iron chef, chen kenichi(hope I spelled his name correctly). The food is superb! Overall a pleasant stay in the hotel.

Reviewed January 06, 2011

See room deals

Dear Mr./Ms. Low Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing reviewing us. The staff and I would like to thank you for choosing our place during your precious time here. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,

Responded June 02, 2019
Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel
10.0
Exceptional
Chen from Taiwan
Family with teens
Stayed 1 night in July 2009

excellent choice”

Very very good Value.
Only the instant coffee at room sucks

Well, generally I like Cerulean Tower Tokyu Hotel a lot. It's location is perfect and the overall condition of this hotel is nice and clean. In minutes you can walk to subway station and shopping mall. If you prefer local BBQs, many choices you can have. I don't like the coffee served at room but luckily there is a 7/11 on the third floor open 24 hours a day...so that's OK. I recommend this hotel to those who is looking for right price but 5 stars quality hotel. I rated it A.

Reviewed August 04, 2009

See room deals

Dear Mr./Ms. Chen Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing reviewing us. The staff and I would like to thank you for choosing our place during your precious time here. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,

Responded June 02, 2019
Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel
10.0
Exceptional
Chen from Taiwan
Family with teens
Stayed 3 nights in July 2009

Clean Hotel ”

Good value
bad coffee

Cerulean Tower Tokyu Hotel is one of my "value" hotel. I like it and I believe both business and vacation travelers will like to stay at this hotel. The Reason I like it because its price is fair but offer you 5 stars hotel quality. It is clean and nice and the room is fairly large comparing to other hotels in Tokyo. Generally speaking, I will come back again.

Reviewed August 04, 2009

See room deals

Dear Mr./Ms. Chen Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing reviewing us. The staff and I would like to thank you for choosing our place during your precious time here. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,

Responded June 02, 2019
Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel
8.3
Excellent
Lee from Singapore
Couple
Stayed 6 nights in October 2011

Good hotel with great service”

very good location, big rooms, good service

We stayed 6 nights at The Cerulean Tower Tokyu Hotel. The service was better than expected right from the start. Hotel checked us in about abt 12noon (early for Japan standard). Big room with big attached bathroom. Rooms are very clean too. International standard hotel I would say. Location is great with just a short walk to shibuya station. Good choice of international cuisine within Hotel. Many eating places just along the Hotel as well. One of our best stay in Tokyo in recent years. We will definitely come back! Only small set-back is that they do not provide free WIFI usage for the rooms.

Reviewed October 24, 2011

See room deals

Dear Mr./Ms. Lee Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing your review with us. We would be greatly appreciated to write such a generous and richly detailed account of your experience. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Sincerely yours,

Responded June 02, 2019
Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel
9.3
Exceptional
Fred from Taiwan
Family with teens
Stayed 2 nights in July 2013

The Cerulean Tower Tokyu Hotel is a nice hotel.”

Cozy space of guest room and bathroom, nice downtown view, close to Shibuya station.

In a word, the Cerulean Tower Tokyu Hotel is indeed a cozy hotel. It pays to re-lodge it next time. The guest room and bathroom is great and excellent. In addition, the transportation convenience is definitely terrific, esp. it is very close to the Shibuya station. We, whole family members, gave it very positive comments.

Reviewed July 22, 2013

See room deals

Dear Mr./Ms. Fred Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing reviewing us. The staff and I would like to thank you for choosing our place during your precious time here. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,

Responded May 30, 2019
Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel
9.0
Exceptional
Gaurav from Australia
Solo traveler
Stayed 4 nights in November 2011

Good hotel, well located, good service. But costly”

Service, location

i got a single queen room as part of a discounted agoda offer. i stayed 4 nights in tokyo in the shibuya area. the hotel is well located, being just a couple of minutes away from shibuya station and the great intersection. the service is typically japanese, polite, respectful and competent. the view from the hotel was fantastic as i was able to see most of shibuya and greater tokyo. i did not, however, order anything from the menu here as it was too costly. the one major drawback of this hotel that would prevent me from returning was internet access. accessing the internet from your room via the cat cable costs yen for half a day. no hotel i have visited in japan so far, has charged me anything for internet usage from my room. considering how annoying it was to find an internet cafe that would permit me usage of their computers after showing my passport, having such expensive internet access at cerulean was irritating & dissappointing. apart from that, all staff spoke english and everything else was fine.

Reviewed November 18, 2011

See room deals

Dear Mr./Ms. Gaurav Thank you for staying at the Cerulean Tower Tokyu Hotel. We would be greatly appreciated to write such a generous and richly detailed account of your experience. However, we would like to apologize profusely on the inconveniences that were caused during your stay. This is definitely not the level of service that we will want to extend to our guests and we would like to apologize once again and to ensure your comfortable experience here next time, we will improve your feedback as soon as possible. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Sincerely yours,

Responded May 31, 2019
Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel
9.3
Exceptional
Pow from Malaysia
Family with young children
Stayed 5 nights in December 2011

Great Location w great view ”

Location is absolutely convenient

Cerulean tower is the best hotel . Located in shibuya area , this hotel is great for tourist . Great staffs that speaks English . Rooms are huge and so is the toilet. Beds are of high quality. Definitely a food choice. With restaurants and convenien stores located just right below the hotel, made this even better. With the train station just ard the corner, we manage to go to so many places. Would definitely return back if we were to visit Tokyo As well as introduce this great hotel to friends or families that are planning to go to Tokyo.

Reviewed December 23, 2011

See room deals

Dear Mr./Ms. Pow Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing reviewing us. The staff and I would like to thank you for choosing our place during your precious time here. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,

Responded May 31, 2019
Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel
8.8
Excellent
JOHN from Singapore
Couple
Superior King Room
Stayed 5 nights in January 2018

Excellent hotel, convenient location, fantastic service, large, very clean rooms”

We booked a Superior Non smoking King room; we only got to check in at about 6pm and to our pleasant surprise, they upgraded us to a corner King room - a very beautifully large room (especially for standard Tokyo city standards!!) on the 29th floor with a clear view of Mt Fuji, the famous Shibuya road crossing and all the way to the Yoyogi park, Harajuku, & beyond! Whan an amazing panoramic view! The check-in was smooth & all staff were very friendly & informative. The room was neat and clean; fantastic choices of pillows (memory foam, feather & feather/buckwheat); great strong yet gentle shower. I had accidentally left my Cartier watch in the bathroom & spent the whole day out without realizing it until the evening, but I had a feeling that it would be safe in this fabulous hotel; and I was right!! When I returned to the hotel late that night, my watch was neatly placed along with my toiletries on a hand towel! Only in Japan!!! Thank you for an excellent stay, Cerulean Tower!!!

Reviewed January 27, 2018

See room deals

Dear the guest, Thank you for staying at the Cerulean Tower Tokyu Hotel for this time. We would be greatly appreciated to write such a generous and richly detailed account of your experience. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Sincerely yours, Customer Relations/M

Responded February 05, 2018
Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel
9.2
Exceptional
Christopher from Singapore
Couple
Executive King Bed Non-Smoking
Stayed 2 nights in May 2018

Great hotel”

I stayed at the Cerulean Tower for 2 nights at the end of my Japan holiday and I must say it was the perfect way to end the trip. Having stayed in tiny Airbnbs (which were great) and traditional Ryokans during this trip, I was glad to be able to enjoy a bit of luxury to round it all off. stayed on the executive floor, which was a bit pricey but oh so worth it. The first thing that strikes you as you enter the room is the view of Tokyo below you. what a great view it is. on a good day, you can even see as far as Mount Fuji. staff are excellent and helpful with restaurant bookings and travel tips. location is good too. although to get to Shibuya station requires walking up and down stairs and a slope so probably not for everyone. all in all I really enjoyed the room. the breakfast and the hotel facilities

Reviewed May 22, 2018

See room deals

Dear the guest, Thank you for staying at the Cerulean Tower Tokyu Hotel.We would be greatly appreciated to write such a generous and richly detailed account of your experience.We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Sincerely yours,

Responded June 12, 2018
Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel
9.2
Exceptional
Laura from United States
Couple
Double Room
Stayed 5 nights in October 2018

Big in Japan”

My boyfriend and I stayed at the Cerulean for several nights for a family wedding. Prior to the Cerulean we stayed at a typically-sized Japanese hotel, which was one third of the size! The main advantage to staying at the Cerulean is the room size- at 30 square meters, it is one of the largest in town. The other advantages is the comfortable bed, the amazing view (rooms start on the 19th floor) and the toiletries. Keep in mind that this hotel charges for almost everything. ANYTHING at the beverage bar/ fridge is fee-based. So for your morning tea/coffee, you are better off bringing your own. They also tried to charge us a $30 "cover charge" to sit at the top floor "Tower Bar" although we told them we were staying at the hotel. They quickly apologized and reversed this part of the bill after we told them of the error. Overall, I would definitely stay here any time- I felt very comfortable and at home in my Tokyo palace in the sky!

Reviewed October 23, 2018

See room deals

Dear the guest, thank you for staying at the Cerulean Tower Tokyu Hotel and reviewing us. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the location, view, room size and amenities of the Hotel has brought many conveniences to your stay. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Sincerely yours,

Responded October 24, 2018
Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss