8.8
Excellent
/10
(4,059 reviews)See what guests said
View105
Housekeeping71
Shops21
See map
9.1

Exceptional

Location rating score

Exceptional location - 60 meters from city center
Parking
Available
Popular landmarks
Shibuya Crossing 350 m
Meiji Jingu 2.22 km
Shinjuku Gyoen National Garden 3.41 km
Tokyo Metropolitan Government Building observation room 3.78 km
Tokyo Tower 4.15 km
Ginza 6.38 km
Ueno Park 9.4 km
Asakusa 10.77 km
Sensoji Temple 10.91 km
Tokyo Skytree 11.68 km
Nearby landmarks
Jz Brat 30 m
Bello Visto 40 m
Cerulean Tower NOH Theatre 50 m
Cosmo Planetarium Shibuya 130 m
Shibuya-san 150 m
La.mama 200 m
Cold Stone Creamery 220 m
Shibuya Mark City 220 m
Dogenzaka 230 m
Shibuya Train Station 260 m
Cerulean Tower Tokyu Hotel

"Fortunate to be staying at a time that I could enjoy a complimentary culture experience in the hotel’s Noh Theatre."

robyn - February 5, 2020

Double Room - Room plan Cerulean Tower Tokyu Hotel
Lobby Cerulean Tower Tokyu Hotel
Fitness center Cerulean Tower Tokyu Hotel
See all 65 photos
Removed from saved list
Free Wi-Fi

Cerulean Tower Tokyu Hotel

26-1 Sakuragaoka-cho, Shibuya, Tokyo, Japan, 150-8512 - See map
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
What guests are saying:Read all 4,059 reviews
Exceptional cleanliness
9.3 rating for cleanliness
Exceptional service
9.0 rating for service
Fantastic breakfast
90% positive mentions
Excellent comfort
8.9 room quality and comfort

It was reasonably priced for the location, impeccably well kept, very professional staff and a top of the line facility.

William | December 29, 2019

The view was incredible and the location was perfect for traveling around, with quick access to the station.

Christina | July 9, 2019

Staff on the first door were very helpful while learning the area.

Christina | July 9, 2019

  • 230 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Sauna

Your dates are popular among travelersPopular destination! Properties in Tokyo are being booked every minute!
Value for money8.2
Location rating9.1
Nearest airportHaneda Airport (HND)
Distance to airport13.9 km

Rooms available at Cerulean Tower Tokyu Hotel

Excellent
Room comfort & quality
8.9
Corner Suite Non-Smoking
Corner Suite Non-Smoking
...
  • Room size: 85 m²/915 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Japanese Suite Room
Japanese Suite Room
...
  • Room size: 59 m²/635 ft²
  • City view
  • 2 single beds and 1 futon
Enter dates to see prices
Executive Suite - Non-Smoking
Executive Suite - Non-Smoking
...
  • Room size: 74 m²/797 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Junior Suite - Non-Smoking
Junior Suite - Non-Smoking
...
  • Room size: 60 m²/646 ft²
  • Shower and bathtub
  • 1 king bed
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Executive Superior King
Executive Superior King
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Corner Twin Room - Executive Floor - Non-Smoking
Corner Twin Room - Executive Floor - Non-Smoking
...
  • Room size: 49 m²/527 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Executive Twin Non-Smoking
Executive Twin Non-Smoking
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Corner King Room
Corner King Room
...
  • Room size: 49 m²/527 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe King Room - Executive Floor - Non-Smoking
Deluxe King Room - Executive Floor - Non-Smoking
...
  • Room size: 43 m²/463 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room - Executive Floor - Non-Smoking
Deluxe Twin Room - Executive Floor - Non-Smoking
...
  • Room size: 43 m²/463 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices

What people love about Cerulean Tower Tokyu Hotel

  • 10.0
    Exceptional
    Staff 
    "Hotel staff is very polite and helpful, this hotel is very near to train station."

    Pang | August 13, 2019

  • 8.8
    Excellent
    Cleanliness
    "As usual, hotel's clean and suitable for business visits."

    BYUNG | January 26, 2018

  • 9.2
    Exceptional
    "We love the hotel, especially the view from the rooms."

    Maria | February 7, 2020

Property ranking|Compared to 7,154 Tokyo properties
See all rankings
Room comfort score
8.9/10
Room size
43 sqm.
Cleanliness score
9.3/10
Review score - United States
9.1/10
Better than
99
%
of Tokyo properties
Bigger than
99
%
of Tokyo properties
Better than
98
%
of Tokyo properties
Better than
98
%
of Tokyo properties
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Overall rating:
8.8
Excellent
4,063 reviews
Cleanliness
9.3
Facilities
8.6
Location
9.1
Read all reviews >
What travelers say they love:
The porters were very helpful and the recommendations for pl...
Jacqueline from Brunei Darussalam
Couple
More about Cerulean Tower Tokyu Hotel

More about Cerulean Tower Tokyu Hotel

This modern upscale hotel is situated in the fashionable Shibuya area of Tokyo and features excellent service and five in-house restaurants. Designed in soft, traditional Japanese colors, all guest rooms offer spectacular views of the city's skyline. Being in one of Tokyo's vibrant cities, appealing tourists destinations, business centers, restaurants, night life, and shopping areas are all within reach. The many metro stations and the Tokyu Toyoko JR railway station is just a short walk away, allowing guests to easily navigate this huge sprawling metropolis. Presented in contemporary décor, the many restaurants provide savory dishes from the finest chefs including Kanetanaka-so Japanese restaurant. The hotel's facilities include banquet halls and full gymnasium, as well as a jazz club. Cerulean Tower Tokyu Hotel features the ideal location with thoughtful service to ensure an enjoyable stay.

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Most talked about facilities

Housekeeping
100 mentions
View
70 mentions
Breakfast
43 mentions
Internet
37 mentions

What they offer

10.0
Exceptional
"Very Attentive Team , Housekeeping and standard was exceptio..."

John | March 3, 2020

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Continental

Restaurants on site

タワーズレストランクーカーニョ
Cuisine:French
ガーデンキッチンかるめら
Cuisine:European

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Cerulean Tower Tokyu Hotel from real guests

Overall rating
8.8
Excellent
From 4063 reviews
9.3Cleanliness
9.1Location
9.0Room comfort and quality
Agoda Reviews (2730)Booking.com Reviews (1329)
Rating via Agoda8.8
/
10
Cleanliness9.3
Facilities8.6
Location9.1
Room comfort and quality8.9
Service9.0
Value for money8.2
High score for Tokyo
Rating
9+ Exceptional (756)
8-9 Excellent (423)
7-8 Very Good (261)
6-7 Good (68)
<6 Below Expectation (78)
Time of the year
Mar - May (366)
Jun - Aug (383)
Sep - Nov (369)
Dec - Feb (468)
Don't miss out!Popular destination! Properties in Tokyo are being booked every minute!
All guests (2730)
All room types
All languages

Show reviews that mention 

Showing 1586 verified guest comments
12345
10.0
Exceptional
Margot from Australia
Couple
Double Room
Stayed 5 nights in December 2018

True 5 star experience”

The Cerulean Tower Tokyu Hotel is located just behind the scramble crossing at Shibuya station. Location wise it is fantastic, as you are close to the action, but on a slightly more quiet street. The rooms are very nicely appointed with magnificent views over Tokyo. My room looked directly towards Mt Fuji. Wonderful to wake up in the morning and gaze out at Fuji from bed. The bed was so comfortable - one of the most comfortable hotel beds I have ever slept on. After a long flight this hotel is amazing for a big sleep! The fitness facilities are great too if you want some down time. They are equipped with a gym, sauna, spa and pool. The staff were lovely too. Overall I was very pleasantly surprised by the standards of this hotel. It was truly 5-star, and I would recommend it to anyone staying in Tokyo.

Reviewed February 07, 2019

Dear Mr./Ms. Margot Thank you for staying at the Cerulean Tower Tokyu Hotel and reviewing us. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,

Responded February 07, 2019
Cerulean Tower Tokyu Hotel
9.0
Exceptional
Gerard from Ireland
Couple
Stayed 1 night in June 2009

Cerulean Tower Power”

Location

I'll join in the chorus of great reviews for the Cerulean Tower Tokyu Hotel. We selected the hotel primarily for its location in Shibuya, as well as offering big/luxury hotel amenities (concierge, business center, english-speaking staff, etc.) at a far more reasonable price than the well-known luxury chains. First, the location worked out perfectly. The stores, restaurants and bars of Shibuya surround the hotel, Harajuku and Shinjuku are a nice walk or short ride away and the Shinjuku station is just a couple blocks from the hotel. As a bonus, the airport bus/limo goes straight to the hotel and, as the tallest building around, it's always easy to navigate your way home.

Reviewed July 14, 2009

Dear Mr./Ms. Gerard Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing reviewing us. The staff and I would like to thank you for choosing our place during your precious time here. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,

Responded June 03, 2019
Cerulean Tower Tokyu Hotel
9.3
Exceptional
Gerard from Ireland
Couple
Stayed 1 night in June 2009

Great Hotel, Great Location”

Location
None

I'll join in the chorus of great reviews for the Cerulean Tower Tokyu Hotel. We selected the hotel primarily for its location in Shibuya, as well as offering big/luxury hotel amenities (concierge, business center, english-speaking staff, etc.) at a far more reasonable price than the well-known luxury chains. First, the location worked out perfectly. The stores, restaurants and bars of Shibuya surround the hotel, Harajuku and Shinjuku are a nice walk or short ride away and the Shinjuku station is just a couple blocks from the hotel. As a bonus, the airport bus/limo goes straight to the hotel and, as the tallest building around, it's always easy to navigate your way home.

Reviewed July 14, 2009

Dear Mr./Ms. Gerard Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing reviewing us. The staff and I would like to thank you for choosing our place during your precious time here. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,

Responded June 03, 2019
Cerulean Tower Tokyu Hotel
9.7
Exceptional
Au-Yeung from Canada
Business traveler
Stayed 4 nights in July 2009

Best Hotel within Shibuya JR Station Proximity”

Conveniently located within 5 mins walk from Shibuya JR station. 7-11 Located on 2nd floor of the hotel. Late Night Izakaya just 2 mins walk from the Hotel. Amazing professional staffs comparable to 5 star hotels
Does not have covered walkway to JR station. No wifi in room. and no Flat screen TVs.

I would say Cerulean tower rivals most of the hotels in Tokyo base on similar price point. Hotel is very conveniently located near JR Station, and tons of restaurants and shops nearby. MarkCity, IOIO, Tokyu Shopping Mall and Seibu. If you favours Shinjuku area, I would recommend Southern Tower or the Keio Plaza newly renovated Premier Floors, but if you decided to stay in Shibuya, Cerulean Tower is the one to pick. Rooms are adequately sized too. I will definitely go back and stay with Cerulean next time I made my trip to Shibuya.

Reviewed July 17, 2009

Dear Mr./Ms. Au-Yeung Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing reviewing us. The staff and I would like to thank you for choosing our place during your precious time here. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,

Responded June 03, 2019
Cerulean Tower Tokyu Hotel
9.7
Exceptional
Joachim from Singapore
Couple
Stayed 2 nights in July 2015

Fantastic hotel with wonderful staff”

1) convenient location 2) friendly staff 3) clean and comfortable rooms

When I first called to make the reservation, I mentioned that it was a surprise trip for my girlfriend and that I was proposing to her. I asked for some advice on what to do in Japan. Little did I know that when we checked in, the kind staff at Cerulean Tower Tokyu Hotel actually upgraded our room. And they did it in a very quiet manner. I didn't really realize it until we stepped into the room. The staff were very approachable and helpful. They helped us to plan our day trip to hakone and also helped us to make reservations at some of the restaurants. Needless to say, the location of the hotel was great! Just a stone's throw away from the metro and at the heart of shibuya:) Two thumbs up! Thank you for making our trip a memorable one!:)

Reviewed August 21, 2015

Dear Mr./Ms. Joachim Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing reviewing us. The staff and I would like to thank you for choosing our place during your precious time here. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,

Responded May 22, 2019
Cerulean Tower Tokyu Hotel
9.6
Exceptional
Laura from United Kingdom
Couple
Double Room
Stayed 7 nights in September 2018

Beautiful hotel in quiet but convenient location”

We found the Cerulean Tower Tokyu hotel very comfortable, with large rooms by Tokyo standards. This was the main attraction of booking it, after playing tetris with our luggage in other Japanese hotels on past trips! It's quiet, stylish and has a lovely lobby. Didn't use many of the on-site facilities, but it's a quick walk to central Shibuya. It's also very convenient to get here to and from Haneda airport - about half an hour train journey each way, changing at Shinagawa station. Would definitely stay again.

Reviewed September 26, 2018

Dear the guest, thank you for staying the Cerulean Tower Tokyu Hotel in your recent visit in Tokyo. We are delighted to understand that the location of the Hotel has brought many conveniences to your stay. Thank you once again for the time in sharing your feedback and we look forward to welcoming you back at our hotel.Sincerely yours, Customer Relations/A

Responded October 20, 2018
Cerulean Tower Tokyu Hotel
9.0
Exceptional
William from United States
Couple
Stayed 2 nights in August 2012

Great weekend get away!”

The view

The Cerulean Tower Tokyu hotel is in a word fantastic. I've been to hotels all over the world but few compare to this place. The view from most of floors is outstanding. I had a glorious view of Shabuya square, Tokyo Tower, and a view of the business district i.e. the Ginza Towers. The service was great, quick, and efficient. The hotel bar on I believe the 40+ plus floor was amazing. Great drinks with friends etc. I went up for the weekend from Kyushu and simply had a great time. It is pretty much the perfect location as it is a 4 minute walk from the train station making it really easy to get to taking the express train from Narita directly to Shabuya. Great shopping in the area and not far from the club scene.

Reviewed August 19, 2012

Dear Mr./Ms. William Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing reviewing us. The staff and I would like to thank you for choosing our place during your precious time here. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,

Responded May 30, 2019
Cerulean Tower Tokyu Hotel
8.7
Excellent
Andrew from Australia
Group
Stayed 1 night in August 2009

Cerulean Tower Tokyu Hotel, Tokyo ”

Location, professional staff service, very nice bathroom with strong pressure, comfortable beds.
No wireless connection, service charge for pool and gym facilities, staff may lack english skills.

The Cerulean Tower Tokyu Hotel was definately value for money. However, we found it more suited for business travelers and was informed by staff that the hotel was frequented by more upper class, older/ business people. The location is in the heart of Shibuya, which was very convenient with the JR nearby; since we have JR rail passes. In the room the only problem we encountered was we wanted to cut a watermelon, but there was no cutlery. We called the concierge to ask for a knife. However, there english skills was not proficient enough, so after speaking to him and another hotel staff we gave up. The room itself was deluxe, we opted to pay an extra AUD$30 for the skyview - it was worth it.

Reviewed August 18, 2009

Dear Mr./Ms. Andrew Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing your review with us. We would be greatly appreciated to write such a generous and richly detailed account of your experience. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Sincerely yours,

Responded June 03, 2019
Cerulean Tower Tokyu Hotel
9.6
Exceptional
Marifel from Philippines
Group
Stayed 5 nights in November 2018

GREAT Location and Exellent Srvice”

We celebrated my Mom at Tokyo and decided to stay at Cerulean Tower for convenience. Accessibility of Transportation from Narita-Hotel-Narita, Excellent service, I observed that each customer was treated with special attention and quality service, communication is not a barrier in this hotel. Room was very clean/ neat, we had a good panoramic view and was able to see Mt. Fuji last Nov 23, (morning) and Nov 26 :) Accessibility from the hotel to Shibuya crossing, Restaurants, Shopping and JR/ Metro station is very convenient. From hotel use the bridge at the 2nd floor (right side) then elevator(down to main street), 1st street turn right and alley will lead you to different resto's and shopping and shibuya crossing. I suggest this route if you prefer to go to that area, but if you wanted to go to JR/Metro go to 2nd floor, turn right there is an escalator near 7/11 then walk straight, then there is a stairs/ bridge to cross going to metro / JR station. Thumbs up!

Reviewed November 27, 2018

Dear the guest, thank you for staying at the Cerulean Tower Tokyu Hotel and reviewing us. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,

Responded November 28, 2018
Cerulean Tower Tokyu Hotel
10.0
Exceptional
Low from Singapore
Family with teens
Stayed 5 nights in December 2010

Good location with big rooms”

a short walk from Shibuya station and big room
coffee is free in most hotels but this hotel charged 450 yen for a cup of instant coffee!

This hotel is very new and conveniently located near Shibuya station. I have traveled to Japan many times and have stayed in various hotels and Cerulean Towers Tokyu offers the biggest room size. The attached toilet and bathroom is also very spacious. The restaurants in the hotel are very good too especially the chinese restaurant which is run by the iron chef, chen kenichi(hope I spelled his name correctly). The food is superb! Overall a pleasant stay in the hotel.

Reviewed January 06, 2011

Dear Mr./Ms. Low Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing reviewing us. The staff and I would like to thank you for choosing our place during your precious time here. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,

Responded June 02, 2019
Cerulean Tower Tokyu Hotel
10.0
Exceptional
Robert from United States
Family with teens
Stayed 3 nights in March 2012

Exceptional service. Great location.”

Beautiful lobby. Very nice room with an outstanding view and a great shower.

When we booked the room, we were expecting a nice hotel, but not necessarily a great hotel. We were very pleasantly surprised, and now consider the Cerulean Tower Tokyu Hotel to be a great hotel. The Shibuya location is wonderful. Every staff member was friendly, courteous and helpful; housekeeping services were quick and thorough and the breakfast buffet was delicious.

Reviewed April 07, 2012

Dear Mr./Ms. Robert Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing reviewing us. The staff and I would like to thank you for choosing our place during your precious time here. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,

Responded May 31, 2019
Cerulean Tower Tokyu Hotel
10.0
Exceptional
Chen from Taiwan
Family with teens
Stayed 1 night in July 2009

excellent choice”

Very very good Value.
Only the instant coffee at room sucks

Well, generally I like Cerulean Tower Tokyu Hotel a lot. It's location is perfect and the overall condition of this hotel is nice and clean. In minutes you can walk to subway station and shopping mall. If you prefer local BBQs, many choices you can have. I don't like the coffee served at room but luckily there is a 7/11 on the third floor open 24 hours a day...so that's OK. I recommend this hotel to those who is looking for right price but 5 stars quality hotel. I rated it A.

Reviewed August 04, 2009

Dear Mr./Ms. Chen Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing reviewing us. The staff and I would like to thank you for choosing our place during your precious time here. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,

Responded June 02, 2019
Cerulean Tower Tokyu Hotel
10.0
Exceptional
Chen from Taiwan
Family with teens
Stayed 3 nights in July 2009

Clean Hotel ”

Good value
bad coffee

Cerulean Tower Tokyu Hotel is one of my "value" hotel. I like it and I believe both business and vacation travelers will like to stay at this hotel. The Reason I like it because its price is fair but offer you 5 stars hotel quality. It is clean and nice and the room is fairly large comparing to other hotels in Tokyo. Generally speaking, I will come back again.

Reviewed August 04, 2009

Dear Mr./Ms. Chen Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing reviewing us. The staff and I would like to thank you for choosing our place during your precious time here. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,

Responded June 02, 2019
Cerulean Tower Tokyu Hotel
9.3
Exceptional
Fred from Taiwan
Family with teens
Stayed 2 nights in July 2013

The Cerulean Tower Tokyu Hotel is a nice hotel.”

Cozy space of guest room and bathroom, nice downtown view, close to Shibuya station.

In a word, the Cerulean Tower Tokyu Hotel is indeed a cozy hotel. It pays to re-lodge it next time. The guest room and bathroom is great and excellent. In addition, the transportation convenience is definitely terrific, esp. it is very close to the Shibuya station. We, whole family members, gave it very positive comments.

Reviewed July 22, 2013

Dear Mr./Ms. Fred Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing reviewing us. The staff and I would like to thank you for choosing our place during your precious time here. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,

Responded May 30, 2019
Cerulean Tower Tokyu Hotel
8.3
Excellent
Lee from Singapore
Couple
Stayed 6 nights in October 2011

Good hotel with great service”

very good location, big rooms, good service

We stayed 6 nights at The Cerulean Tower Tokyu Hotel. The service was better than expected right from the start. Hotel checked us in about abt 12noon (early for Japan standard). Big room with big attached bathroom. Rooms are very clean too. International standard hotel I would say. Location is great with just a short walk to shibuya station. Good choice of international cuisine within Hotel. Many eating places just along the Hotel as well. One of our best stay in Tokyo in recent years. We will definitely come back! Only small set-back is that they do not provide free WIFI usage for the rooms.

Reviewed October 24, 2011

Dear Mr./Ms. Lee Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing your review with us. We would be greatly appreciated to write such a generous and richly detailed account of your experience. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Sincerely yours,

Responded June 02, 2019
Cerulean Tower Tokyu Hotel
9.3
Exceptional
Pow from Malaysia
Family with young children
Stayed 5 nights in December 2011

Great Location w great view ”

Location is absolutely convenient

Cerulean tower is the best hotel . Located in shibuya area , this hotel is great for tourist . Great staffs that speaks English . Rooms are huge and so is the toilet. Beds are of high quality. Definitely a food choice. With restaurants and convenien stores located just right below the hotel, made this even better. With the train station just ard the corner, we manage to go to so many places. Would definitely return back if we were to visit Tokyo As well as introduce this great hotel to friends or families that are planning to go to Tokyo.

Reviewed December 23, 2011

Dear Mr./Ms. Pow Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing reviewing us. The staff and I would like to thank you for choosing our place during your precious time here. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,

Responded May 31, 2019
Cerulean Tower Tokyu Hotel
9.0
Exceptional
Gaurav from Australia
Solo traveler
Stayed 4 nights in November 2011

Good hotel, well located, good service. But costly”

Service, location

i got a single queen room as part of a discounted agoda offer. i stayed 4 nights in tokyo in the shibuya area. the hotel is well located, being just a couple of minutes away from shibuya station and the great intersection. the service is typically japanese, polite, respectful and competent. the view from the hotel was fantastic as i was able to see most of shibuya and greater tokyo. i did not, however, order anything from the menu here as it was too costly. the one major drawback of this hotel that would prevent me from returning was internet access. accessing the internet from your room via the cat cable costs yen for half a day. no hotel i have visited in japan so far, has charged me anything for internet usage from my room. considering how annoying it was to find an internet cafe that would permit me usage of their computers after showing my passport, having such expensive internet access at cerulean was irritating & dissappointing. apart from that, all staff spoke english and everything else was fine.

Reviewed November 18, 2011

Dear Mr./Ms. Gaurav Thank you for staying at the Cerulean Tower Tokyu Hotel. We would be greatly appreciated to write such a generous and richly detailed account of your experience. However, we would like to apologize profusely on the inconveniences that were caused during your stay. This is definitely not the level of service that we will want to extend to our guests and we would like to apologize once again and to ensure your comfortable experience here next time, we will improve your feedback as soon as possible. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Sincerely yours,

Responded May 31, 2019
Cerulean Tower Tokyu Hotel
9.2
Exceptional
Christopher from Singapore
Couple
Executive King Bed Non-Smoking
Stayed 2 nights in May 2018

Great hotel”

I stayed at the Cerulean Tower for 2 nights at the end of my Japan holiday and I must say it was the perfect way to end the trip. Having stayed in tiny Airbnbs (which were great) and traditional Ryokans during this trip, I was glad to be able to enjoy a bit of luxury to round it all off. stayed on the executive floor, which was a bit pricey but oh so worth it. The first thing that strikes you as you enter the room is the view of Tokyo below you. what a great view it is. on a good day, you can even see as far as Mount Fuji. staff are excellent and helpful with restaurant bookings and travel tips. location is good too. although to get to Shibuya station requires walking up and down stairs and a slope so probably not for everyone. all in all I really enjoyed the room. the breakfast and the hotel facilities

Reviewed May 22, 2018

Dear the guest, Thank you for staying at the Cerulean Tower Tokyu Hotel.We would be greatly appreciated to write such a generous and richly detailed account of your experience.We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Sincerely yours,

Responded June 12, 2018
Cerulean Tower Tokyu Hotel
8.8
Excellent
JOHN from Singapore
Couple
Superior King Room
Stayed 5 nights in January 2018

Excellent hotel, convenient location, fantastic service, large, very clean rooms”

We booked a Superior Non smoking King room; we only got to check in at about 6pm and to our pleasant surprise, they upgraded us to a corner King room - a very beautifully large room (especially for standard Tokyo city standards!!) on the 29th floor with a clear view of Mt Fuji, the famous Shibuya road crossing and all the way to the Yoyogi park, Harajuku, & beyond! Whan an amazing panoramic view! The check-in was smooth & all staff were very friendly & informative. The room was neat and clean; fantastic choices of pillows (memory foam, feather & feather/buckwheat); great strong yet gentle shower. I had accidentally left my Cartier watch in the bathroom & spent the whole day out without realizing it until the evening, but I had a feeling that it would be safe in this fabulous hotel; and I was right!! When I returned to the hotel late that night, my watch was neatly placed along with my toiletries on a hand towel! Only in Japan!!! Thank you for an excellent stay, Cerulean Tower!!!

Reviewed January 27, 2018

Dear the guest, Thank you for staying at the Cerulean Tower Tokyu Hotel for this time. We would be greatly appreciated to write such a generous and richly detailed account of your experience. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Sincerely yours, Customer Relations/M

Responded February 05, 2018
Cerulean Tower Tokyu Hotel
10.0
Exceptional
Richard from Australia
Couple
Stayed 1 night in July 2009

Great professional hotel”

great professional service, great location.
Breakfast is a little on the expensive side.

Cerulean Tower Hotel Tokyo is a great western style hotel for people traveling for business or pleasure. Conveniently located in Shibuya, it is close to other cool areas such as Naka-meguro, daikenyama and ebisu. The staff are consistently polite and professional. The concierge gave us information on Ryokans/restaurants that she personally had visited and could therefore recommend. The buffet breakfast is ok although a little expensive. The limousine bus from Narita goes directly to the hotel which great after a long haul flight.

Reviewed August 04, 2009

Dear Mr./Ms. Richard Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing reviewing us. The staff and I would like to thank you for choosing our place during your precious time here. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,

Responded June 02, 2019
Cerulean Tower Tokyu Hotel
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  • Exceptional location
  • Shibuya Crossing
  • Shibuya Train Station is within 0.26 km
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