Cha-Ba Lanta Resort & Bungalow

We originally booked a triple room seaview and a Pool front family room quadruple room, we have a total of 7 adults and a child, when we checked in, the hotel informed us that the previous guest in the Pool Suite room continued to extend, so we cannot get the Pool Suite room. We had online full payment a month ago, why the hotel also rented the room to others, and changed us to three triple rooms, we have children, it is inconvenient to separate. The next thing is, there was a problem with the air conditioning in the all three rooms, it was delayed until around 9pm in the evening to help us change the room. We been changed to a double room with a sea view and a triple room with two extra beds, the air conditioning in the double room with sea view is still problematic. This hotel gave me unsatisfactory experience, I did not receive the services that I deserve, for such a high accommodation fee. Me and my family are not enjoying this holiday at all because this hotel ruins our holiday moods. Conclusion, this hotel is not worth staying.

We originally booked a triple room seaview and a Pool front family room quadruple room, we have a total of 7 adults and a child, when we checked in, the hotel informed us that the previous guest in the Pool Suite room continued to extend, so we cannot get the Pool Suite room. We had online full payment a month ago, why the hotel also rented the room to others, and changed us to three triple rooms, we have children, it is inconvenient to separate. The next thing is, there was a problem with the air conditioning in the all three rooms, it was delayed until around 9pm in the evening to help us change the room. We been changed to a double room with a sea view and a triple room with two extra beds, the air conditioning in the double room with sea view is still problematic. This hotel gave me unsatisfactory experience, I did not receive the services that I deserve, for such a high accommodation fee. Me and my family are not enjoying this holiday at all because this hotel ruins our holiday moods. Conclusion, this hotel is not worth staying.

A little bit expensive but definitely worth i

an outstaqndingly good base from wich to explore koh lanta and to have a beach holiday. kas and his staff are exceptionally helpful. you need never leave the site and if you do all you need is nearby on the road and the town is a short tuk-tuk ride away. the accommodation is basic but adequate.

This resort is not being taken care of. 75% of the area looks like a dump, with no-one looking after the ”garden”. The breakfast ”buffet” was awful, with cold fried eggs and pancakes, things not being refilled until a guest asks for it etc. The persons workimg there are polite but simply has no idea of how to do things. But the main problem is the management of the Hotel, who seems to try and get a lot of money out of the resort but without investing. The room (pool suite) was ok, but overprized during peak season (We compared with other resorts while there). The ”normal” rooms are not ok, our Friends had problems with their toilet and also showers did not provide hot water. The pool is ok but the pool area offers NO Sun beds (only a few chairs), the concrete around the pool is cracked etc. The only really good thing about the Hotel is the location right at the beach, but there are many other alternatives that I would prefer - I would not recommend Cha-Ba to anyone.

We stayed at a deluxe bungalow and it was very clean, big and great located. Unfortunately we didn’t have WiFi in the bungalow. It is directly at the beach and close to the main road with several restaurants. It has a great pool. The stuff was always really helpful and friendly. All in all we recommend the Hotel.

After having us waiting for about 30 mins they agreed to let us keep the price, but at the next day, they told us that the room had duplicated its price, so we had to leave the room. Very bad experience

+The hotel is very nice, beautiful location on the beach. +The rooms were very clean, bed sheets were changed every 2 days. +The staff was very friendly and willing to help. +The food at the Picasso restaurant was very tasty. -At reception only one employee spoke English. At the restaurant only 2 waitresses out of about 10 in total. That made the communication very difficult, especially because the majority of the guests were foreigners. -The staff at reception had very little real knowledge about the different tours. They only knew who to contact to book these tours. As a result in we went on a longtail boat tour with children, when the weather was getting stormy. This put us in danger, and could have been avoided if the staff had some idea about it. - The service at the restaurant was slow. We rarely got our meals together. Dishes were forgotten, or came too late. The staff was obviously not professional, and very unorganized. - The water in the pool was dirty.

Staff and family friendliness score top marks. Thank you ladies for taking such good care of our 13 month old Elizabeth. Generally the place is relaxed and artily decorated, but the rooms are somewhat impractical, little clothes space, tiny towel rail, etc. Restaurant a little thrown together and run down, too much naked concrete around the pool, but nice pool (a little cloudy). Menu not cheap and food mediocre. If this place was around 40-50EUR I would give it good marks, but aiming at 100 EUR up to 170EUR per night is bound to cause disappointment. Good thing with these prices, the place was half empty and we had the whole beachfront room row to ourselves for 10 days.

Our stay at cha ba was the highlight of our trip in terms of accommodation. The staff are so friendly and welcoming. Cocktails are delicious and the food is great. The rooms were spacious and for the price very luxurious.

Very relaxing stay, staff really accommodating and room comfortable- especially when I treated myself to superior room but both clean, comfortable and more than adequate. Great coconut lassi and cheap eats too

I stayed at Cha-Ba 3 nights with my friend and we enjoyed our stay there very much! The location is awesome, around 5 min from the pier, directly at the beach, there are several restaurant around, the staff is very helpful...we were very happy and we would very likely return

Booked the cheapest room. Omg....I couldn't stay . It was like a ten dollar a night room. Gaps between the floor and the walls. Old old bathroom with holes to the outside. Only one tap for the sink. I wasn't staying! I let the manger know and he was terrific! We paid for an up grade a newer room with air. Clean clean. So....bottom line......pay more for a newer room. The staff was great. First, the manager ! Lots of restaurants on the beach as well. Thanks ...there is a fountain on the property that isn't workimg. Green stagnant water attracting Mosquitos .. It needs to be drained, and fixed. Or just drained.

My five days at Cha-Ba bungalows were enjoyable due to the wonderful staff and cheerful, colorful decor of the place. I stayed in an air-con bungalow, which was cozy and comfortable. The staff were helpful in providing information as well as arranging several trips. I will definitely stay there again when I go back for another visit.

I can honestly say that this was by far the best service I've received in Thailand, and maybe even anywhere. The manager (he pronounced his name something like Kow or Kaw) was the most helpful person ever. He was always on the spot and ready to help with food/drinks, getting us motorbikes, allowing us to store our bags while we traveled south, laundry - whatever you needed. Beyond that, this place was right on the beach, and right in the middle of the beach on Klong Dao so you were close to everything, so long as you're willing to walk for a few minutes on a beautiful beach (it seems other reviewers are not willing to do that). The bungalows were very unique - the design, colors, shapes, etc, but also very clean and nicely done. The AC was great, the doors/windows kept mosquitos out. The topper on this is the beach grill dinners that they offers. By far the best in Klong Dao. Seafood and other foods grilled right out on the beach and served to you with your feet in the sand. The neighboring bar has firedancers that you can watch while you do it too. Highly recommended.

The hotel is in a great location right on the beach. Our bungalow was clean and large. The water did stop working in the bathroom once but it was fixed straight away and the staff were very kind. Overall we very much enjoyed our stay here

Very clean. Right on the beach. Incredibly friendly and helpful staff. Pleasure to have stayed and looking forward to going again soon :)

Very nice hotel to come with young children. Our room is family room 1 big bed 2 single bed got swimming pool right at our room. Hotel close to the beach close to the main road & 7-11. Restaurant & bar right on the beach some day you can get very nice Sunset.

we got family room right at the swimming pool. right on the beach. Hotel is need abit clean around hotel but understand is low seasons. Restaurant & Bar very nice to sit for Sunset. we very enjoy to stay here with kids good Value for money and hotel good locations not far to go out to main road.

I stayed in a superior bungalow for a week. The room was large and clean and it had AC. I stayed close to the beach so the noise from the mosque was barely audible. Wifi was strong in the room. The front desk staff was very nice and helpful. The restaurant had a nice breakfast included in the room rate. The location is right on the beach which was beautiful. I had a very nice stay.