Chaantalay Hotel
Chaantalay Hotel
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"Staff is very nice and helpful."

Vladimir

|

February 20, 2018

Standard Twin Room - View Chaantalay Hotel
Standard Twin Room - View
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Lobby Chaantalay Hotel
Lobby
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Lobby Chaantalay Hotel
Lobby
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Interior view Chaantalay Hotel
Interior view
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Very good
Location
7.7
See all 37 photos Chaantalay Hotel
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Excellent
From 126 reviewsSee what guests said
8.4
/
10
Exceptional room comfort and quality
9.5
Recommended by 84% of guests
Value for money8.6
Distance to city center1 km
Location rating7.7
Nearest airportSamui International Airport (USM)
Distance to airport65.7 km
  • 950 meters to the beach

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

  • Bar

Room choices
9.5
Exceptional
Room comfort & quality
This property is in high demand!Last booked 10 hours ago
Deluxe Double Room
Deluxe Double Room
...
  • Room size: 30 m²/323 ft²
  • Sea view
  • 1 king bed
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Standard Triple Room
Standard Triple Room
...
  • Room size: 22 m²/237 ft²
  • Mountain view
  • 1 single bed and 1 double b...
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Superior Triple Room
Superior Triple Room
...
  • Room size: 32 m²/344 ft²
  • Pool view
  • 1 single bed and 1 double b...
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Superior Double Room
Superior Double Room
...
  • Room size: 30 m²/323 ft²
  • Pool view
  • 1 double bed
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Standard Twin Room
Standard Twin Room
...
  • Room size: 22 m²/237 ft²
  • Mountain view
  • 2 single beds
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Standard Twin Fan Room
Standard Twin Fan Room
...
  • Room size: 22 m²/237 ft²
  • Mountain view
  • 2 single beds
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Superior Fan Room
Superior Fan Room
...
  • Room size: 36 m²/388 ft²
  • Mountain view
  • 1 king bed
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Deluxe Fan Room
Deluxe Fan Room
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 1 double bed
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Superior Air Conditioning
Superior Air Conditioning
...
  • Room size: 36 m²/388 ft²
  • Balcony/terrace
  • 1 super king bed
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Double Standard Room
Double Standard Room
...
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    More about Chaantalay Hotel

    More about Chaantalay Hotel

    "Overall very good experience."

    Alexandre

    |

    February 21, 2016

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What they offer

    "Really comfortable, clean and spacious hotel room."

    James

    |

    April 2, 2016

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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (126)Booking.com Reviews (285)
    8.4
    /
    10
    Cleanliness9.1
    Facilities8.0
    Location7.7
    Room comfort and quality9.5
    Service9.0
    Value for money8.6
    Provided by verified guests of Agoda
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    All guests (126)
    All room types
    Showing 108 verified guest comments
    12345
    2.0
    Cedric from Belgium
    Couple
    Superior Fan Room
    Stayed 4 nights in September 2018
    Worst experience ever”
    We booked a room here for 4 nights with a fan. There was a black out and we had to spend our first night in a 40 degree hotel no fa'. We said nothing and thought it would be fixed the next day. We came back from the beach and we thought it would be fixed by now since all the other hotels and restaurants were having electricity. Nope, another night without cooling down. And no wifi. The third day we came back from the beach and we hoped it would be fixed but it wasn't. We then started to complain since they 1) didn't even bother to inform the guests or try to do anything about it. There were a thousand things they could've done done like give a free drink, breakfast,.. But they just ignored it and waited for the guests to complain. We then demanded airco for the last night and if we booked 2 more nights as well. They laughed at us and wanted us to make a deal that included paying more than before. Worst experience ever. They wanted to charge money for a dirty towel because we used it.
    Reviewed October 04, 2018
    10.0
    Exceptional
    Ryan from South Africa
    Couple
    Standard Twin Room
    Stayed 1 night in September 2018
    Wow wow wow ”
    This place must get 6 stars, from staff/location / Decor. Everything is just spot on well done will def go back again it made our time in Ko Tao even more special.
    Reviewed September 06, 2018
    Dear Ryan, What can I say! You really hit the nail on the head. Thank you for taking time to review our property and compliments hotel's design, amazing customer service and location, we are very happy that you loved Chaantalay Hotel and we are very pleased to welcome you back here soonest. Best regards, VirojR.
    Responded September 27, 2018
    Chaantalay Hotel
    9.6
    Exceptional
    Victor from Spain
    Group
    Superior Triple Room
    Stayed 2 nights in August 2018
    Great Hotel”
    We did enjoy our stay there, spotless room, new furniture and amazing pool. Staff were so friendly as well. The only disadvantage of this hotel would be that is 10-15 min waking from the beach. I would recommend if 100%
    Reviewed September 01, 2018
    Dear Victor, Thank you so much for review compliments room, facilities and kind words towards our customer service. We appreciate your feedback. You comments very valued. Even though, we don't got 100% of review ratings but I can see that you are love our hotel. You are quite right about the distances from /to Sairee Beach, it take time approximate 10-15 minutes by walking. Thank you once again for your review and we look forward to seeing you here again soonest. Best regards, VirojR.
    Responded September 27, 2018
    Chaantalay Hotel
    6.8
    Good
    Marlen from Switzerland
    Couple
    Stayed 2 nights in August 2018
    clean rooms but quite unfriendly environment”
    We liked the spacious and clean rooms, but things for convenience were missing, e.g. a possibility to dry wet towels/swim suits in the rooms, and there was no lights next to the bed. Some staff members were not very attentive, seemed to us as they were on holidays, too. The rooms are very noisy and you can hear every word/sound from your neighbors. The swimming pool was very nice, though!
    Reviewed August 27, 2018
    5.6
    fabio from Italy
    Couple
    Deluxe Double Room
    Stayed 4 nights in August 2018
    Don’t book room whit breakfast never”
    Siamo stati 6 giorni in questo hotel abbastanza vicino al spiaggia sono 10 minuti a piedi, l’hotel è abbastanza nuovo piscina molto carina,pulizia mediocre. Abbiamo prenotato camera con colazione pagando 12€ in più al giorno, peccato che la colazione è veramente misera ti obbligano a scegliere tra 1 caffè americano o un bicchiere di succo d’arancia del supermercato pieno di ghiaccio ed 1 piatto tra 4 misere scelte del menu. Ho chiesto un’altro succo e mi è stato fatto pagare istantaneamente prima che arrivasse, cosa abbastanza ridicola. Se ordini dal menu normale con molte più scelte vai a spendere meno di 12€ al giorno rendo conto che poco più avanti ci sono altri posti anche migliori dove fare colazione!! Ci hanno anche chiesto dei soldi per l’asciugamano per la piscina che pagando quasi 60€ a notte trovo ridicolo. Consiglio prenotate sempre solo la camera .nel complesso comunque piacevole.
    Reviewed August 26, 2018
    6.4
    Good
    Anna from United Kingdom
    Couple
    Stayed 2 nights in August 2018
    Good”
    Was just ok in my opinion. Loved Koh Tao and would of easily stayed longer than our 2 nights ln the island but I think our 2 night stay at Chaantalay was enough for us. Pros: Staff were really friendly and we booked our ferry from them which then gave us a free transfer to the pier Pool was great and we had it almost to ourselves Large store almost opposite Cons: Flies and mosquitos in our room Room was very basically cleaned daily. No clean towels were provided during our 2 night stay Had to ask for pool towel and had to pay extra (100B deposit per towel if you took it to the beach) Only one bin in the room which got full quickly Only one mirror in the room, would of been nice to have another Up a steep hill Far (10/15 mins) from the lively bit of town. This is ok if you want quiet and dont mind tje walk back up the hill and you are fit!
    Reviewed August 24, 2018
    7.6
    Very good
    Amelia from United Kingdom
    Couple
    Standard Twin Room
    Stayed 2 nights in July 2018
    So good”
    This hotel was so nice! We stayed for two nights but we wish we stayed for longer! The staff were so kind and helpful, they helped us book our transfer to our next location and they even dropped us off at the pier for free! The pool and the restaurant are so cool and clean, great place to chil out! The location is pretty good, it was like a 10 minute walk downhill to the beach which was easy, it was just a bit of a struggle walking home at night when it was dark as there are no paths, but it didn’t feel dangerous. I would definitely recommend this hotel!! Thank you for a great stay
    Reviewed July 31, 2018
    9.6
    Exceptional
    Annie from United Kingdom
    Couple
    Standard Twin Room
    Stayed 4 nights in July 2018
    Very clean and modern”
    Lovely welcoming staff! Really nice room, really liked the design and it was very clean. Fridge in room too. Pool was nice but a little small if you want to swim. Liked the location.
    Reviewed July 14, 2018
    9.6
    Exceptional
    Cian from Ireland
    Couple
    Superior Double Room
    Stayed 3 nights in June 2018
    Perfect Hotel! Helpful Staff & only opened since January 2018. ”
    We were worried about the location of this hotel but it wasn't an issue at all. An enjoyable 10 min walk to the main Street of sairee beach. Restuarants, shops, ATMs and hostels along the walk. There's also a gym and a CrossFit gym both next to the hotel. The hotel is so clean and the staff are amazing! One evening we were walking back to the hotel and one of the staff members recognised us and the 2 of us hopped on the scooter with him. The room is spotless and the pool area was perfect! The pool and another block of rooms only opened 1st January 2018 so everything is really new. We rented a scooter for 24 hrs for 200 baht. 3000 deposit or passport for the scooter also. I gave my passport and it's held in a safe. They don't charge for scratches just big damage the receptionist said. Thankfully we had no issues they didn't even check the bike when we returned. We ended up adding an extra night. Koh Tao is amazing!!
    Reviewed July 03, 2018
    8.4
    Excellent
    Michael from United Kingdom
    Group
    Deluxe Double Room
    Stayed 1 night in June 2018
    Away from backpackers + Awesome staff”
    Great to be a bit away from backpackers if you are a little older, and the staff couldn't be nicer. All at a good price.
    Reviewed June 14, 2018
    6.8
    Good
    laura from Ireland
    Couple
    Superior Double Room
    Stayed 3 nights in April 2018
    Good”
    There was building work being carried out on site and the noise started at 8 til after 5. Check out was the earliest I’ve seen yet and you had to check out at 10am. The showers were cold. The fan in the room didn’t work. Overall the staff were lovely and the guy at reception was very helpful. The hotel was clean, the rooms were spotless and the Very very modern. There was a lovely pool but the construction Was being carried out right Beside it.The hotel will be fab when it is fully completed and I could see the potential there for sure. However I would check to make sure the construction work is finished before booking and perhaps then I would recommend staying to a friend.
    Reviewed April 07, 2018
    Dear laura, Thank you for you choosing Chaantalay Hotel as your destination of vacation in Ko Tao and taking your time submitting us a review on Agoda’s website. About the site construction that you have highlighted, please be informed you that our team was carefully about the noises and make sure that it will not much effected to our guests. Right now, the parking construction that located in front of hotel, will be completed by mid of May, 2018. For swimming pool bar is completed and ready for service to our valued guests. About hotel room facilities that you have highlighted, our management team has improved it. Lastly, we would like to thank you that you impressive about property modern designed and our lovely staff team member. Hope to welcome you back here again in your next trip to Ko Tao. Best regards, Viroj R.
    Show more
    Chaantalay Hotel
    10.0
    Exceptional
    donna from United Kingdom
    Couple
    Superior Double Room
    Stayed 2 nights in February 2018
    Exceptional”
    Very modern hotel, very clean, friendly staff very helpful, lovely good food, pool immaculate ! Supermarket right out side, only 8 min walk to the main part , would love to stay here again
    Reviewed March 04, 2018
    9.6
    Exceptional
    Vladimir from Slovakia
    Group
    Standard Triple Room
    Stayed 2 nights in February 2018
    Clean and modern hotel”
    Though hotel is about 10 minutes walking from the beach it’s still great. Close to the hotel is 24/7 supermarket. Hotel rents motor bikes so you can get anywhere on the island. Staff is very nice and helpful. Swimming pool is great. Rooms are very clean.
    Reviewed February 20, 2018
    10.0
    Exceptional
    Carolina from Sweden
    Couple
    Standard Twin Room
    Stayed 3 nights in January 2018
    Superfresh and most serviceminded staff in Thailand”
    Our experince on Chaantalay was amazing! The location was really good away from the bars and the staff were extremly serviceminded and kind. Would recomend everyone to go here.
    Reviewed February 06, 2018
    6.4
    Good
    Amanda from Sweden
    Couple
    Stayed 3 nights in November 2017
    Good”
    Not the best location but a good standard for the money you pay. Not very good wi-fi and since it was an ongoing renovation, there wasnt any sun beds by the pool. Instead of breakfast buffé, they had a menu that you got to choose from, so your options got fewer. Ok hotel!
    Reviewed November 13, 2017
    7.2
    Very good
    Jeremy from United Kingdom
    Solo traveler
    Superior Fan Room
    Stayed 4 nights in September 2017
    Happy stay, nice facilities”
    Happy with room and facilities. Nice set up in a nice quiet part of Koh tao. Scooter hire available which I recommend as it is a bit of a trek to town/beach. I struggled with the logic as to why I had to pay B300 / night extra to turn on aircon, when the aircon option only B150 / night extra per online. That was my only issue with the stay.
    Reviewed September 28, 2017
    4.8
    Tia from Canada
    Couple
    Superior Fan Room
    Stayed 3 nights in September 2017
    50/50”
    Cons: They ask you for a 500.00 baht fee for the key deposit. HOWEVER they WILL try their best to keep that deposit!!!! We stayed there for 3 nights, they have no table and chair in the room for eatting so we ate in bed. Day 1 we had watermellon in bed and some juice from it spilled on the sheet. (easily comes out in wash) the maids instead made the sheets but never cleaned them!then day 3 we checked out and the girl at the desk immediately said grab a seat, she then raced to our room and started to hold the sheets up at the sun and pointed out all the watermellon stains..... she then said she wanted 700.00 baht for it!!!!!!!!! so my husband and myself took it to the room and hand cleaned it in the shower we scrubbed and scrubbed and meanwhile we were freaking out because our boat left at 9:00 am and instead we were handwashing our sheets at 8:40 am.... we almost missed our boat because of the ordeal and the hotel staff could care less, all the staff had to do was clean the sheets
    Reviewed September 15, 2017
    The most of statement on review are completely different with reality. A table and two chairs are provided on balcony area that can be also seen in page photos.There was nothing wrong on the second day when the maids change the new bedding and its sheets. It was found on your check out.The stains are concerned with chemical. But we allowed you to rise off. Although it did not rise off, we refunded the key deposit. Then we are confident to prove that.
    Responded October 08, 2017
    Chaantalay Hotel
    10.0
    Exceptional
    Maximilian from Germany
    Couple
    Stayed 4 nights in April 2017
    Awesome stay!”
    Perfectly located if you don't wanna be completely in the middle of the party and restaurant area. There's a supermarket right next to the hotel. A couple of awesome restaurants can be reached by foot in about 5 minutes. The room itself was very big, nice bed, working air con, everything clean and state of the art. They are currently building more blocks next to the existing one. At the moment there should be around 10 rooms. More coming soon :) The receptionist and house keeping are so friendly and courteous, nothing to complain about. If you wanna rent a scooter, you can also do this at the reception. As well as booking excursions and ferry tickets (with taxi service).
    Reviewed April 21, 2017
    8.0
    Excellent
    Lee from United States
    Solo traveler
    Stayed 1 night in February 2017
    Quiet and quaint”
    Sleepy area of the island
    Reviewed February 11, 2017
    6.0
    Olivia from Malaysia
    Group
    Stayed 2 nights in July 2016
    Pleasant stay but slightly overpriced”
    The location is about 15mins walk from the main happening area, and the road is kinda dark and quiet especially at night. As female travelers, it is one of the concern. There is a 24h mart just down the road so it is convenient if you need anything.The room is spacious but like what the other reviews mentioned, the electricity is not stable. Lights and fan keep going on and off and it is annoying. There is a construction just next to it so please dont expect any view from the balcony. Staff is friendly but reception closes at night so you cant request for anything after 8/9pm. If you plan to pay using credit card, there is a 3% extra charges. Overall it was a good stay but can work harder on providing more values.
    Reviewed August 03, 2016
    12345
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