Great value, new but a little too far away”

the chalcedony is a brand new hotel that sticks out from its surroundings. located in a poorer area of hanoi the hotel requires a reasonable walk to many of hanoi's attractions. the famed dong xuan markets are nearby though. my deluxe city view room was well-appointed, tasteful and of a good size. it included a usable writing desk, good size closet space (no iron or board though) and a large queen size bed. i stayed on the 9th floor which was fairly quiet but the windows were only single glazed so i imagine the street noise would be quite loud on the lower floors. tv reception was analogue and poor. wifi was everywhere and free. i had an issue with poor drainage of the shower, but it was quickly fixed the same day i mentioned it. otherwise the bathroom was spacious and the water pressure was strong. breakfast switched between buffet and a la cart depending on the number of guests staying in the hotel. i preferred the a la cart which offered a choice of american, continental or asian. the restaurant was on the 15th floor and it offered excellent panoramic views of hanoi.

A good price hotel”

This hotel is more than good enough for anyone to stay in Hanoi. It is near (well, slow and eary walking without worries)to most of the tourist places. The traffic of cos is horrendous and that is another story totally. Was upgraded to a suite even though i have booked with a river view but in the end, i took the suite as the spacious room is really big. The breakfast is adequate enough but after 9am, the crowd were gone as most have left for the tours so for those free and easy travellers, it is best to go eat after 9am. Staff from the doorman to the receptionist can speak adequate english to understand you. The map provided by the Hotel is really not enough so go to those 5stars hotel to pinch their Hanoi map.

New hotel in the heart of the old quarter”

i stayed in this hotel after 3 day cruise in halong bay. staff are exceptionally friendly and helpful, especially when i had to return for an extra night due to a mix up with my flights. rooms are a good size and everything is brand new. location is in the old quarter with both lakes and the citadel just a short walk away. if i return to hanoi i would definitley put this hotel on my shortlist

Hotel is located at the center of hanoi.”

The room is very comfortable and clean. I was upgrade to stay at deluxe room that it's awesome :-). Wi-fi is so stable that is very fast. If i werevin Hanoi again for sure that i will stay at this hotel again.:-) :-)

Great hotel with fantastic staff”

This hotel is less then a year old. In a good location and a short stroll to the markets. The staff at this hotel were very good, most speaking good Englishand very friendly. They let us leave our bags there whislt we travlled to Halong bay. They also helped us book some other trips at very good ratesd and great guides, much better than most of the agents. Breakfast wass brilliant and the hotel rooms larege and well maintained. Really good value and we will return to this hotel for sure.

Great hotel with great staff”

This hotel was great, we had booked with another hotel and on arrival had found that it had closed down. We soon found this hotel; The staff worked really hard to get us 4 rooms straight away, we were there well before the normal check in time but they were able to assist us. It is close to tourist activities, great little bar next door and the rooms were very clean and modern.

a pleasant stay”

it is a good hotel centrally located in Hanoi. There is nearby spa called Diamond Spa which is very good and relaxing and actually it is the best spa my wife and I have tried thus far.

Priceworthy, central and helpful staff”

Best hotel for the money in Hanoi with a central location, helpful staff and clean rooms

"Fabulous service"”

I enjoyed my stay at this hotel. The staff spoke good English, very helpful and well trained,the hotel is lovely -modern and comfortable furnishing,our room ware amazing, great beds hot showers, air-conditioners that are really efficient.Highly recommended The hotel is rated 4* but the service was definitely 5 *.”

Great hotel, good location, fantastic price”

nice hotel in the old quarter, not far from key markets and sights (which can be reached either walking or by a soirt taxi ride) Staff were friendly and helpful, and the breakfast here is better than some 5* restaurants. Great stay especially for the price offered.

Beautiful Hotel, Beautiful Shower, Good Service”

this is a relatively new hotel established and i was pleasantly surprised by their hotel rooms. very clean and spacious and beautifully decorated. the service staff was so friendly. would defintely go back there to stay.

Exceptional staff. Clean comfortable rooms. Great breakfast. ”

We stayed here 4 nights total but spread over 3 different visits. The 3 different rooms we stayed in were always clean and comfortable (I love their pillows). The door staff were super friendly and helpful, so lovely to see them when we came “home” each time. The breakfast catered for various tastes/preferences. When we first arrived after a horrible long haul flight the restaurant staff informed us that breakfast had already ended (which we had expected), but they served us up some of the pastries and fruit anyway so that we didn’t go hungry any longer. Still can’t believe how lovely they were and how much this made our whole day. We would definitely stay here again!

Exceptional”

Simple, air conditioned room, with a safe, t.v., and great view of the city from the higher floors. Clean, except for the window / window frame area in the bathroom. Fantastic buffet breakfast on the 15th floor, featuring an almost 360 degree view of the city, and any food you could want. Very friendly and helpful staff at both breakfast and the front desk, who gave us advice on places to see in the city, called us taxis when needed and explained to the non-English speaking drivers our destination, and stored our bags for us on our last afternoon in the city so we could tour around without carrying them, before flying out in the evening.

Nice hotel a little far away from the old quarter”

Nice hotel with all the facilities you would expect and extremely helpful and happy staff. Only problem is it is quite a hike from the main part of the old quarter however a taxi or Cyclo is only around 100 000 dong

Very small róoms”

Upon arriving to the hotel, our room was upgraded to the executive suite from a deluxe suite. this was meant to be bigger. The room was clean and had the basics present, which was good. The room was still very tiny and had little walking space apart from the queen bed. the bathroom was the major issue for us. i was travelling with my sister and the translucent frosty glass bathroom wall meant one of us had to leave the room when the other wanted to use the bathroom. for this fact and for the small room, i would prefer not to stay at this hotel again. we didn't ask the staff for a change of rooms as we were tired and only there for one night. staff were nice and helpful though.

Great hotel ”

Great hotel and location the hotel is really new only open last week the staff are really friendly and all speak English really well

Excellent value for money”

Overall, the service was great and it is a nice hotel for travelers on a budget. Highly recommended as the location was good as it is near the popular spots.

fantastic clean and very new hotel”

hotel was very clean and very new, the staff was very helpful and service was excellent. service with a smile!! the only negative was one of the rooms they have had no windows ( well they did but it was a window by the hallway which was very strange!) so felt a bit claustrophobic

Nice hotel good sized rooms”

We had a deluxe city view room which was very roomy, comfortable and relatively quite for where the hotel is situated. We have no hesitation in recommending this hotel and we would stay again.

Nice hotel”

We booked a river view room but upon arrival were given a city-view room with balcony which was better. Breakfast were very good and there were many selection. Staff were friendly and helpful. However, the internet connection was not reliable from time to time.