Recent customer comments

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Very good

based on 95 reviews
  • Cleanliness 7.6
  • Location 6.3
  • Room comfort and quality 7.0
  • Service 7.5
  • Value for money 7.3
  • Food and dining 6.7
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Rebecca from Australia
Deluxe Sea View
Stayed 5 nights in March 2012
Great Pool, Great Views
2 pools, swim up bar, great views
this hotel was comfortable however the daily cleaning could have been a bit better. location wise it's a bit out of everything so if your looking to escape the hustle & bustle it's ideal. short trip into phuket town for great shopping & close to the pier for those who want to go off and do some day island trips. the beach is muddy & not ideal for swimming when the tide is out but the 2 pools in the hotel make up for it
Reviewed March 17, 2012

robert from Canada
Deluxe Mountain View
Stayed 5 nights in January 2012
Very Nice Hotel, highly recommend
friendly staff, very clean, big pool and great food
We were very happy with Chalong Beach Hotel & Spa, were very accommodating and friendly, rooms were large and clean, and very updated, beach wasn't pristine, however they had a huge pool with a swim up bar, unfortunatly drink prices were not so great, so make your drink in your room. Amenities were all within walking distance. Golfing was not to far. Lots of choices of restaurants to go to.
Reviewed March 16, 2012

Junxiang from China
Families with older children
Deluxe Sea View
Stayed 2 nights in February 2012
Seaview room with just a patch of seaview
Big room, clean bedding
the room is fine, quite big and clean, but the bathroom leave a lot to be desired. the shower cabin door was broken. the technician was not able to fix it. the hotel building is a bit laid back from the sea front and is in fact behind a row of villas. if you really want seaview, you have to be at the top floor.
Reviewed February 22, 2012

Tim from Netherlands
Deluxe Mountain View
Stayed one night in February 2012
Good hotel but boring location
Large rooms
Very nice rooms, but not directly next to the sea. Fortunately there is a shuttle service to the very nice beach nearby.
Reviewed February 19, 2012

Karen from United States
Deluxe Sea View
Stayed 5 nights in February 2012
Nice hotel but no beach
Pool, View
The hotel itself was nice. The room was clean and huge and the bathroom and shower were great. The view from the room was beautiful but when the tide was low there was no beach.
Reviewed February 15, 2012

firas from Kuwait
Families with older children
Deluxe Mountain View
Stayed 5 nights in February 2012
good hotel
nice staff
good hotel nice staff the location very good near all the attraction good food clean hotel we had wonderful time over thier hope to go again hope to be always thier
Reviewed February 13, 2012

Wai from Singapore
Deluxe Sea View
Stayed 2 nights in February 2012
A Russian stronghold !!
The balcony is great and the ceiling fan is a welcome feature!
This resort seems to cater mainly to Russians, so you are likely to see many fellow guests with NO good-mornings or smiles ... the default language of the computers provided for internet is in Russian. Wifi signal is very very weak ... breakfast variety is not bad but the quality itself is not good .. The music volume in the breakfast room is near impossible to have a conversation and the lobby is always pouncing with disco music even as early as 8am! This is the only hotel whose bed, throughout my 4-week stay in various parts of Thailand, gives me a backache. The whole decor is very kitch! I will definitely not stay here again!
Reviewed February 13, 2012

Robin from United Kingdom
Families with older children
Deluxe Mountain View
Stayed one night in February 2012
Hotel very shabby, free internet but slow
Very friendly and helpful staff
not a good location - not much in the area. quite a walk north to the main bar and restaurant area.
Reviewed February 13, 2012

Augun from Norway
Deluxe Sea View
Stayed 2 nights in January 2012
Hotel OK but location a little bit quiet
Close to the seaside
A quite area of Chalong with not so many restaurants to eat on outside the hotel. Nice and clean hotel with aaa we needed for a stay of two nights.
Reviewed February 12, 2012

Jonathan from Australia
Solo travelers
Deluxe Mountain View
Stayed 7 nights in January 2012
Certainly not a 4 Star Hotel!
Good if you want a quiet relaxing time away from Patong
the staff don't really speak english - but thats fine for a hotel where neither do 90% of the guests. the rooms are reasonable, but the beds are not top quality - they may be comfortable if you like hard beds. there is a pool table, but no cues. the restaurant food is not very good - but there isn't any competition. restaurant cocktail prices are about twice the patong street price. getting into patong will cost you at least 500 baht one way. the beach is not as good as most others in phuket. if you did want a quiet romantic getaway, i'd suggest karon beach instead...
Reviewed January 30, 2012


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