Quiet Nice Room Good Swim Pool”

Room is good... Come in May...low season. They upgrade to Deluke pool view...very good. Enjoy the swimming pool at night. Swim pool open 8am-11pm excellent. One problem...when I call to check mybooking, frontdesk never found it for both 2 days. The said I need to ask another dept. and give me another phone no . Why dont you co-operate each other, instead of saying diff department. Others is all excellent. I wll go back here.

Nice resort in Kata”

Its about a couple of minutes from Kata beach. When you get out of the hotel gate, turn to your left and you should get to the beach in a couple of minutes. Lots of restaurants nearby mostly catering for russian tourists. There is an indian restaurant in front of the hotel gate. There is a laundry and scooter rental opposite the hotel across the street. Was there for valentines day - there was a special buffet by the pool. Staff is always there to help you. Well to sum it up, affordable resort and very clean with helpful staff.

Amazing!”

This is a fabulous hote. I would highly recommend. It feels like the Marriott. The staff care is excellent, beautiful rooms, super comfy beds, yummy breakfast and super fun pools. It is within easy walking distance of the beach and shops. Perfect in every way. We would definitely love to come back.

Value for money but a bit far from the beach and night market”

Only stayed for one nights. Kata was not for us. Only Russians and all signs in Russian, not feel like you in Thailand. The hotel it self is great value for money. Breakfast is okey nothing special. The restaurants had affordable promotions on food and cocktails. Taxi to the airport is 1200 thb (!). We did see a airport bus in the way to the airport, so should be cheaper options. The staff took very long time to check us in (?) don’t know what they where doing. We got upgraded for free without asking for it. Recommend the hotel but not Kata.

Amazing holiday ”

Located in the heart of Kata beach. Staff were extremely professional and helpful. Kimberly and her team are so sweet and considering to make sure your stay will be perfect. Rooms are clean and tidy. Swimming pool is great too. Hotel is 5 mins walk from the beach.

Excellent”

Lovely check in with a drink, ice cream and cold flannel. Hotel was in a great location. Very short walk to beach and restaurants. Rooms were big, however not much storage space and bathroom has clear glass doors so privacy was a slight issue for our group of friends. We did Make lots of requests for items for our rooms (robes, slippers, Coat hangers...) and they were all brought very quickly. Pools were great and could always get a sun bed. We went in Easter holidays bit didn't find it too busy. Breakfast was fine, with a range of food. Would stay again.

Awesome”

We loved our stay at Chanalai Flora Resort! Location is great, close to Kata Beach as well as all the shops and restaurants. Can not say enough about how friendly all the staff were to us us! Treated us as new found friends, The rooms are spacious and very clean, food great at the restaurant and really appreciated the 2 pools during the heat of the day!

Exceptional”

Staffs are very accommodating and friendly. We arrived early before the check-in time and since we have kids they allow us to use the Kid's club facility while waiting for our room. The Filipina Receptionist name Kimberly is very kind and helpful to our needs. The place is also about 5 minutes walk to the beach. We love also their food. Highly recommended place to stay.

Good and close to the beach”

The hotel is on a small hill. From Phuket Town, you can take the mini-truck for only THB40 and get off at the terminal, walk for five minutes and you'll reach the hotel. Very spacious room and bathroom, ok breakfast with international varieties, ok pool. Lots of eateries around.

Thank you!”

Thank you for an awesome stay with very helpful and polite staffs. I request for a honeymoon room setting and they prepared a very cute decoration for us. Love it so much! There was a tea and ice cream while we waited for check in. I definitely recommend this hotel for stay :)

Nice hotel situated 2 min from the beach!”

The location of the hotel is perfect, just 2 min walking from the beach. The breakfast is great, but the prices for lunch and dinner are very high. Not recommend to take dinner inside the hotel! Overall, a good value for the money!

A bit disappointed”

It is on a hill so needed two lifts to get to the room which was excellent with very good wi fi. Pool loungers all seemed to be occupied so never used the pool. Breakfast was not great and the staff were not very attentive. Reception was a bit chaotic with one girl handling checkout at 12pm (departure time) Getting stuck in the lift on leaving didn't help. All in all not bad but overpriced for what it was imo.

Good Location Good Staff”

I have been staying in Chanalai group hotel for the pass 7 years. I love their staff from the upper to the bottom. There’re really take care of customer and respect customer complaints. I’m happy with their services and all the staff. I want to thank you to all the staff from receptionist front desk lobby, bell boy, cleaner and etc.....

Very dissapointing and uncomfortable room, but good location”

Pros: very close to the beach (just 2-3 minutes walk), very friendly staff, nice pool Cons: At the beginning we got a room which was on a top floor, but with a view to the city and not to the pool nor the beach. The room itself was very big but with no decorations or furnitures except for the bed which was very dippressing. You also had to climb many stairs to get to the room. In addition the toilets door was completely transparent which was also very weired. We asked to move to another room and we got a room on the ground floor next to the pool which was almost as worse. The decorations were pretty ugly but at least there was something. The bed mattress was hard as a rock. We could barely fall asleep on that. The bathroom had a window to the bedroom so if you wanted to go to the bathroom at night you light up the whole room. We paid a lot of money for this hotel and were extremely dissapointed. The staff really tried to help, but the couldn't do anything as all their rooms are poor.

Great stay, highly recommended”

Really close to beach, shops, eateries. Motorbike rent just across the road. Two big pools, which are clean and tidy. Good breakfast bouffet selection. Some rooms have good views overlooking pool area. Room was spacious and clean. Great place just for chilling. On the downside- morning coffee was horrible. Room bit damp and humid. Kids playing around adult pool and staff doesnt say anything.

Excellent hotel”

Stayed at the hotel last year december for two weeks. We got room upgrade when we went to check-in. It was free of charge. Personel were amazing. Super helpful, positive and very friendly staff. Rooms were always clean and fresh water every day. Some days we found even complimentary fruit. The pools were clean. Plenty of room to have a fun. Children's playroom was nice. Looking forward to stay there again.

Great Location for Kata and Kata Noi Beaches,very clean,friendly staff”

The first thing you notice is that the hotel looks good on the outside ,you get in and it doesn’t disappoint,swimming pools,small gym,lifts to the rooms,big areas for breakfast,breakfast is great,rooms are spacious and super clean everyday,ours looked over the pool,it is peaceful considering being so close to the main area of shop and restaurants,most of of the guesses were Russians which doesn’t bother me,the staff are extremely helpful and friendly always with a smile in there faces and eager to please,location wise it is great for Kata beach 5 minute walk but walk 20 minutos and find a better beach in Kata Noi. I would definitely recommend it to everyone Thanks

Worth the money!!”

We enjoyed our short holiday here and the breakfast was awesome . Pros: a lot of restaurant and 5mins walk to the body massage. Cons: 2 hours drive from the airport

Good”

This is a nice place. Only 3 minutes walk to the beach & the food/garment markets. It's a nice place for family's with young kids as they can enjoyed swimming in the pool. The staff was super friendly & helpful. The breakfast was okay same choice of foods every day. Stay here is you want to relax and get away from the busy nightlight.

Great hotel with good location”

Hotel is located 8-minute walk away from the beach on the southern part of Kata. Local bus stop is just 5-minute walk away so it's easy to catch the public transportation to Karon Beach and Phuket Town. Our room was cosy and clean and the wifi worked well. Breakfast was really good and the staff was friendly and helpful. Reception collects 2000 THB deposit which you get back when you check out from the hotel. I can recommend this hotel to all kind of travelers.