Great staff”

The service was outstanding, pools were good and bed soft which is often not the case in Asia. The road traffic was noisy throughout the night and no real outlook but overall a comfortable experience

Great value with excellent stuff”

This hotel is not new. However, it is very well maintained so you don't feel like you stay in a bad place. Rooms are spacious and very clean. Hotel is in walking distance to the beach. Breakfast and food in restaurant are fair enough. And stuff, they are such a great people. They are very friendly, helpful and smiling all the time. I would definitely stay here again if I visit Kata beach.

Quiet Nice Room Good Swim Pool”

Room is good... Come in May...low season. They upgrade to Deluke pool view...very good. Enjoy the swimming pool at night. Swim pool open 8am-11pm excellent. One problem...when I call to check mybooking, frontdesk never found it for both 2 days. The said I need to ask another dept. and give me another phone no . Why dont you co-operate each other, instead of saying diff department. Others is all excellent. I wll go back here.

Nice resort in Kata”

Its about a couple of minutes from Kata beach. When you get out of the hotel gate, turn to your left and you should get to the beach in a couple of minutes. Lots of restaurants nearby mostly catering for russian tourists. There is an indian restaurant in front of the hotel gate. There is a laundry and scooter rental opposite the hotel across the street. Was there for valentines day - there was a special buffet by the pool. Staff is always there to help you. Well to sum it up, affordable resort and very clean with helpful staff.

Favorite part: breakfast and pool”

We stayed here for 3 days. Staff is always helpful and kind. The complimentary breakfast here is delicious and I’m glad we had it. It has so many options! We ended up staying in a bigger room than we had booked however because we had arrived earlier the rooms we booked were full but they let us keep the bigger room. The rooms aren’t the nicest and the beds are a little stiff but the value of what you pay for is worth it. The dinner at the restaurant here is okay and a little pricey. But the breakfast most definitely is delicious. The pool is really cute and isn’t cold which I like it feels fresh and we very much loved this hotel and would be back here.

Value for money but a bit far from the beach and night market”

Only stayed for one nights. Kata was not for us. Only Russians and all signs in Russian, not feel like you in Thailand. The hotel it self is great value for money. Breakfast is okey nothing special. The restaurants had affordable promotions on food and cocktails. Taxi to the airport is 1200 thb (!). We did see a airport bus in the way to the airport, so should be cheaper options. The staff took very long time to check us in (?) don’t know what they where doing. We got upgraded for free without asking for it. Recommend the hotel but not Kata.

Very good”

So many mosquito in room. And some stains left on bed linen. Other that every things is perfect.

Good and close to the beach”

The hotel is on a small hill. From Phuket Town, you can take the mini-truck for only THB40 and get off at the terminal, walk for five minutes and you'll reach the hotel. Very spacious room and bathroom, ok breakfast with international varieties, ok pool. Lots of eateries around.

Amazing holiday ”

Located in the heart of Kata beach. Staff were extremely professional and helpful. Kimberly and her team are so sweet and considering to make sure your stay will be perfect. Rooms are clean and tidy. Swimming pool is great too. Hotel is 5 mins walk from the beach.

Excellent”

Lovely check in with a drink, ice cream and cold flannel. Hotel was in a great location. Very short walk to beach and restaurants. Rooms were big, however not much storage space and bathroom has clear glass doors so privacy was a slight issue for our group of friends. We did Make lots of requests for items for our rooms (robes, slippers, Coat hangers...) and they were all brought very quickly. Pools were great and could always get a sun bed. We went in Easter holidays bit didn't find it too busy. Breakfast was fine, with a range of food. Would stay again.

Awesome”

We loved our stay at Chanalai Flora Resort! Location is great, close to Kata Beach as well as all the shops and restaurants. Can not say enough about how friendly all the staff were to us us! Treated us as new found friends, The rooms are spacious and very clean, food great at the restaurant and really appreciated the 2 pools during the heat of the day!

Exceptional”

Staffs are very accommodating and friendly. We arrived early before the check-in time and since we have kids they allow us to use the Kid's club facility while waiting for our room. The Filipina Receptionist name Kimberly is very kind and helpful to our needs. The place is also about 5 minutes walk to the beach. We love also their food. Highly recommended place to stay.

Amazing!”

This is a fabulous hote. I would highly recommend. It feels like the Marriott. The staff care is excellent, beautiful rooms, super comfy beds, yummy breakfast and super fun pools. It is within easy walking distance of the beach and shops. Perfect in every way. We would definitely love to come back.

The hotel room very big and clean, staff are friendly. Upgrade our 3 room while delay check in ”

Nothing much to said just : excellent

Thank you!”

Thank you for an awesome stay with very helpful and polite staffs. I request for a honeymoon room setting and they prepared a very cute decoration for us. Love it so much! There was a tea and ice cream while we waited for check in. I definitely recommend this hotel for stay :)

Good”

This is a nice place. Only 3 minutes walk to the beach & the food/garment markets. It's a nice place for family's with young kids as they can enjoyed swimming in the pool. The staff was super friendly & helpful. The breakfast was okay same choice of foods every day. Stay here is you want to relax and get away from the busy nightlight.

Great hotel with good location”

Hotel is located 8-minute walk away from the beach on the southern part of Kata. Local bus stop is just 5-minute walk away so it's easy to catch the public transportation to Karon Beach and Phuket Town. Our room was cosy and clean and the wifi worked well. Breakfast was really good and the staff was friendly and helpful. Reception collects 2000 THB deposit which you get back when you check out from the hotel. I can recommend this hotel to all kind of travelers.

Friendly staffs & Great Service”

I have stayed in Katathani before (5 star resort) and of course I would not expect similar service for a 4 star hotel. I was wrong. Chanalai Flora delivered beyond my expectations. The staffs here are friendly. Special shoutout to Abdullah, Chef Ball and Ms Dui. I really like that they make an effort to check on us (welfare) and have small conversations with us almost on a daily basis. They also chat with other guests too and I think that's great. It sure make us feel so welcome here at Chanalai. We received a complimentary slice of cake too before our last day. Ain't that sweet! Anyway here's why you should choose Chanalai Flora: 1. Variety of breakfast selection (changes everyday and have halal menu too) 2. Free room upgrade (I always dont expect for upgrade as I love to be surprised) 3. Five mins walk to Kata Beach (Get a taxi to go Nai Han Beach instead. Its cleaner and less tourist or book an island hopping adventure for more remote beaches) 4. Kids Club- the kids love it!

Exceptional”

This is my first time to write a review and even if Chanalai Flora didn’t ask, I will do so. We were extremely happy and satisfied with our stay at Chanalai Flora. All the staff were friendly, helpful and accommodating especially Rhylle who is also a Filipino. Even before we arrived, Chanalai immediately answered my queries thru e-mails. To my surprised during our check-in, they provided us an interconnecting rooms that were more spacious and elegant. We had a free upgrade of rooms! My husband and children were really so happy and delighted that I chose this beautiful hotel. Maybe not a luxury hotel but I would say that this hotel is more than enough for us. It is very close to Kata Beach, less than 5 minutes walking distance. Aside, it is nearby to convenient stores and restaurants. Overall, we really enjoyed our 5 day stay at Chanalai Flora and will definitely comeback! Of course, highly recommended to all who are looking for a hotel that is affordable yet comfortable.

Excellent resort, outstanding service”

We were met with an upgraded room which was clean, large and had a beautiful view of the sea. The bathroom was large and clean with shower and tub. The room service was quick and tasty and the breakfast is good enough-lots of restaurants around here if you fancy a change. The pools are clean and the resort is a short walk to the beach and the surf shop which pleased my 9 year old. The outstanding feature of this resort is the obvious commitment to customer service. Wonderful staff and we will definitely be back.