Exceptional”

This is my first time to write a review and even if Chanalai Flora didn’t ask, I will do so. We were extremely happy and satisfied with our stay at Chanalai Flora. All the staff were friendly, helpful and accommodating especially Rhylle who is also a Filipino. Even before we arrived, Chanalai immediately answered my queries thru e-mails. To my surprised during our check-in, they provided us an interconnecting rooms that were more spacious and elegant. We had a free upgrade of rooms! My husband and children were really so happy and delighted that I chose this beautiful hotel. Maybe not a luxury hotel but I would say that this hotel is more than enough for us. It is very close to Kata Beach, less than 5 minutes walking distance. Aside, it is nearby to convenient stores and restaurants. Overall, we really enjoyed our 5 day stay at Chanalai Flora and will definitely comeback! Of course, highly recommended to all who are looking for a hotel that is affordable yet comfortable.

Friendly staffs & Great Service”

I have stayed in Katathani before (5 star resort) and of course I would not expect similar service for a 4 star hotel. I was wrong. Chanalai Flora delivered beyond my expectations. The staffs here are friendly. Special shoutout to Abdullah, Chef Ball and Ms Dui. I really like that they make an effort to check on us (welfare) and have small conversations with us almost on a daily basis. They also chat with other guests too and I think that's great. It sure make us feel so welcome here at Chanalai. We received a complimentary slice of cake too before our last day. Ain't that sweet! Anyway here's why you should choose Chanalai Flora: 1. Variety of breakfast selection (changes everyday and have halal menu too) 2. Free room upgrade (I always dont expect for upgrade as I love to be surprised) 3. Five mins walk to Kata Beach (Get a taxi to go Nai Han Beach instead. Its cleaner and less tourist or book an island hopping adventure for more remote beaches) 4. Kids Club- the kids love it!

Good location and kid friendly”

My husband and I stayed at Chanalai Flora Resort with our 1 1/2 year old daughter. Things did not start off great as we had to change rooms our second night due to an overwhelmingly bad smell from the bathroom in our original room. It took several hours to get a new room, but reception compensated us with a voucher for snack at the restaurant. We also had A LOT of mosquitos in both rooms we stayed in. Besides the two things listed above, we were generally happy with our stay here. It was a very easy walk to the beach and there were two pools that our daughter loved. The breakfast met our expectations and, since we have a toddler that wakes very early, we were happy that it started at 6:30am. A sufficient baby cot was also provided. Staff were friendly.

Awesome”

We loved our stay at Chanalai Flora Resort! Location is great, close to Kata Beach as well as all the shops and restaurants. Can not say enough about how friendly all the staff were to us us! Treated us as new found friends, The rooms are spacious and very clean, food great at the restaurant and really appreciated the 2 pools during the heat of the day!

Amazing Experience”

What a wonderful stay at the Chanalai Flora. The staff are absolutely terrific across the board, nothing was too much bother and they bent over backwards to make sure my stay was perfect. The room was spotless, fresh crisp bedlinen, and super light and airy. The breakfast buffet was definitely the best I've ever experienced, so much choice and superb quality food. Jim, she a little ray of sunshine, was there every morning to greet us. Taught us Thai, and how to spell our names in Thai too. She made my stay. The front desk staff learn your name and are worth their weight in gold. Dul also just a pleasant porter, always smiling. I would highly recommend the Chanalai to anyone and everyone.

wonderful location in kata beach area”

We happened to stay at this resort. Resort is just 2-3 minutes walk from Kata beach and location of the resort is in the central of Kata area, which is very well connected with other parts of Phuket through taxis, local bus and tuk-tuks etc.. Location, hotel amenities, front office staff, room , cleanliness and service everything is perfect and we enjoyed every minute of our stay there. We are highly impressed. A very nice and reasonably priced Indian restaurant (Royal India Restaurant) is just opposite this hotel, Indian food there is awesome and the taste of food is just like what we get in India. We strongly recommend this hotel to everyone, specially Indian families visiting Phuket.

Great value”

We loved our stay at chanalai flora. The staff were amazing particularly Kimberly in reception who was exceptional. Any requests we had were granted in such a friendly manner. I would highly recommend chanalai flora to all travellers.

Nice resort in Kata”

Its about a couple of minutes from Kata beach. When you get out of the hotel gate, turn to your left and you should get to the beach in a couple of minutes. Lots of restaurants nearby mostly catering for russian tourists. There is an indian restaurant in front of the hotel gate. There is a laundry and scooter rental opposite the hotel across the street. Was there for valentines day - there was a special buffet by the pool. Staff is always there to help you. Well to sum it up, affordable resort and very clean with helpful staff.

Great Location for Kata and Kata Noi Beaches,very clean,friendly staff”

The first thing you notice is that the hotel looks good on the outside ,you get in and it doesn’t disappoint,swimming pools,small gym,lifts to the rooms,big areas for breakfast,breakfast is great,rooms are spacious and super clean everyday,ours looked over the pool,it is peaceful considering being so close to the main area of shop and restaurants,most of of the guesses were Russians which doesn’t bother me,the staff are extremely helpful and friendly always with a smile in there faces and eager to please,location wise it is great for Kata beach 5 minute walk but walk 20 minutos and find a better beach in Kata Noi. I would definitely recommend it to everyone Thanks

Amazing Service and Resort”

Staff were all extremely friendly and attentive, and provided top notch service! We got the privilege of staying in a newly renovated room and it was just exquisite. Gym is a bit small with limited equipment but decent. Hotel is just a short 5 min walk from Kata beach and convenience stores nearby. Would definitely return here if I’m coming back to Phuket in the future!

Great hotel with good location”

Hotel is located 8-minute walk away from the beach on the southern part of Kata. Local bus stop is just 5-minute walk away so it's easy to catch the public transportation to Karon Beach and Phuket Town. Our room was cosy and clean and the wifi worked well. Breakfast was really good and the staff was friendly and helpful. Reception collects 2000 THB deposit which you get back when you check out from the hotel. I can recommend this hotel to all kind of travelers.

Very friendly, family Resort”

Great staff, hugely welcoming and friendly throughout. The location is superb, for both the beach and restaurants. Be careful the main road outside as not much waking space, the parking attendant will help though. The pools are very inciting and great for families as couples alike. Although our room was right above the breakfast room, it did not disturb us much. Breakfast was great, with a nice long open period, from 0630 to 1100. I'm already looking forward to retrieving to this resort, as well as the very chilled out and friendly Kata.

Best value hotel with very good service and staffs.”

We, 3 adult 1 child, stayed there for 5 nights. Whole experience in hotel was so great. Staffs are very welcoming and very helpful. The outdoor decoration facilities are so great and we had so much fun in there. Only problem was Phuket transport mafia. Hotel is in Kata so need transport for almost all attractions which is so expensive in phuket area. If hotel was providing very reasonable transport it could be so great. Thanks for great service. Definitely come again to your hotel if I had my car in there ;)

Excellent stay only minor faults!”

Staff are excellent and went over and beyond to help us! Location is great and less than 5mins to Kata Beach. The breakfast was great and had plenty of variety with made to order eggs. Immaculate grounds. Minor faults were a stained face cloth in our room with lipstick, the bed was quite hard but this is common throughout Thailand hotels, we felt one of the pools could have been heated (but obviously not necessary here with the beach so close) and the street noise is very prominent in the rooms closest to the road. Highly recommend this hotel though!

Fantastic staff service with a good location”

I wrote this review a few days after I left the hotel, and I experienced other hotels after that, I felt that Flora has the best staff, they are so polite and friendly and helpful. I like their service and their smile on their face. We were arranged to stay on the third floor rooms, but the rooms don't have sunshine come in, so after two days, we asked for a change, the staff was so kind and helpful, she arranged fourth floor ones with good views and big rooms, which was so great! Will definitely recommend to our friends.

Great stay at Chanalai Flora”

This hotel is getting things right. The staff are so genuinely friendly and happy and always quick to sort out any issues or requests. Special mentions to Ge, James, Phil and the General Manager. The view from the Exec suite over the bay/sea was beautiful. Breakfast was good with plenty of choices and an egg and noodle soup station. Enjoyed relaxing in both pool areas. The hotel is located at the end of Kata road. Plenty of shops, restaurants and massage parlours right next door. Beach only a couple of mins away. Thanks for a great stay. Keep up the good work and we will see you next time we are in Kata.

Great value with excellent stuff”

This hotel is not new. However, it is very well maintained so you don't feel like you stay in a bad place. Rooms are spacious and very clean. Hotel is in walking distance to the beach. Breakfast and food in restaurant are fair enough. And stuff, they are such a great people. They are very friendly, helpful and smiling all the time. I would definitely stay here again if I visit Kata beach.

Clean room friendly staff ”

I wouldn’t generally stay at Kata Beach but was here for King’s Cup Regatta. The hotel was five minute walk to the beach, room was very clean, the staff were friendly and there was a nice Buffett breakfast. Fruit platter in room on a arrival. The only cons were the pool is a bit dated and looks over the road and the lift smelled bad. I would stay again if doing the regatta in the future.

4 night beach getaway”

A quaint, very clean resort right near Kata beach. They have a very good breakfast and the pool is top notch. The thing thay stood ot the most though was the staff's exceptional friendliness. They really went above and beyond to make sure we were happy with our stay. I would definitely go back.

Wonderful hotel, beautiful pool, close to beach”

Wonderful hotel, central location to shops, restaurants, bars, close to Kata beach. Beautiful pools and great included breakfast(omelette station, Thai and Chinese selections, salad, fruit, and pastries). Great one stop shop: Griffin bar, massage, tour operator, motor bike rental, and Indian/Thai restaurant right across the street. Friendly efficient staff, Immaculate housekeeping and seamless checkin/checkout process. Will definitely stay here again!