Chanalai Garden Resort, Kata Beach
Chanalai Garden Resort, Kata Beach
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Superior Garden View - Guestroom Chanalai Garden Resort, Kata Beach
Superior Garden View - Guestroom
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Lobby Chanalai Garden Resort, Kata Beach
Lobby
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Beach Chanalai Garden Resort, Kata Beach
Beach
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Swimming pool Chanalai Garden Resort, Kata Beach
Swimming pool
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See map Chanalai Garden Resort, Kata Beach
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Excellent
Location
8.5
See all 34 photos Chanalai Garden Resort, Kata Beach
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Removed from saved list
2016

Chanalai Garden Resort, Kata Beach

Excellent location
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Excellent
From 1102 reviewsSee what guests said
8.2
Recommended by 85% of guests
  • Airport transfer

  • 90 meters to the beach

  • Currency exchange

  • Free Wi-Fi in all rooms

Room choices
8.0
Very good
Room comfort & quality
Don't miss out!12 travelers are looking at this property right now | 4 travelers have booked today.
Superior Garden View
Superior Garden View
...
  • Garden view
  • 36 m²/388 ft²
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Deluxe Sea View
Deluxe Sea View
...
  • Ocean view
  • 36 m²/388 ft²
  • 2 single beds
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Executive Club Ocean View
Executive Club Ocean View
...
  • Sea view
  • 36 m²/388 ft²
  • 1 double bed
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Superior Garden View
Superior Garden View
...
  • Bathtub
  • Balcony/terrace
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Deluxe Sea View
Deluxe Sea View
...
  • Bathtub
  • Balcony/terrace
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Deluxe With View Double/twin
Deluxe With View Double/twin
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    Deluxe With View King
    Deluxe With View King
    ...
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      Deluxe Sea View Hot Sale
      Deluxe Sea View Hot Sale
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        Double Or Twin Superior
        Double Or Twin Superior
        ...
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          Deluxe Double/Twin
          Deluxe Double/Twin
          ...
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            More about Chanalai Garden Resort, Kata Beach

            More about Chanalai Garden Resort, Kata Beach

            An overview

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What to eat nearby

            Asian cuisine
            Asian cuisine
            Shakers
            3.9 kmAsian, Bar, Barbecue
            Talay food1
            4.3 kmAsian, European, Thai
            Smiles Cafe
            5.0 kmAsian, Thai
            European cuisine
            European cuisine
            Akvavit sill & nubbe
            6.6 kmEuropean, International, Scandinavian
            Rustic - Eatery & Bar
            8.2 kmEuropean, Italian, Mediterranean

            What they offer

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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Guest policies

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            Some helpful facts

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            Real reviews from real guests

            Agoda Reviews (1102)Booking.com Reviews (2390)
            8.2
            Excellent
            Cleanliness8.2
            Facilities8.0
            Location8.5
            Room comfort and quality8.0
            Service8.5
            Value for money8.3
            Provided by verified guests of Agoda
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            Room type
            Superior Garden View
            Deluxe Sea View
            Executive Club Ocean View
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            Showing 805 verified guest comments
            12345
            6.8
            Good
            Aida from Malaysia
            Group
            Deluxe Sea View
            Stayed 4 nights in July 2018
            Excellent”
            Staffs are friendly and attentive. Hotel view was superb.we stayed at room 2206. Staff accomodate us to change to other room as my mom couldnt climb up the stairs due to knee pain
            Reviewed July 16, 2018
            8.0
            Excellent
            matsuoka from Japan
            Couple
            Deluxe Sea View
            Stayed 5 nights in July 2018
            very near the kata beach. ”
            second time to stay this hotel. seaview room is very nice and comfortable borth sea and pool view. 2swimming pools are so relaxing.
            Reviewed July 14, 2018
            6.4
            Good
            Emilie from Singapore
            Couple
            Superior Garden View
            Stayed 6 nights in July 2018
            Good”
            Garden view is the road. Very disappointed of the 1st night because the room was on the road with traffic the whole night and the air con compressor in front of the door. Almost impossible to sleep. Trace of blood on the bed sheets. The next day we were able to change room.
            Reviewed July 11, 2018
            9.2
            Exceptional
            Penny from Australia
            Family with teens
            Deluxe Sea View
            Stayed 4 nights in July 2018
            The White Family from Australia”
            Thank you to Chanalai Garden Resort for looking after us! We were first time travellers to Phuket and were unsure of what to expect. Our rooms were comfortable and clean. The breakfast was just what we needed to start the day. Chanalai provided bottled water everyday in our rooms. The views of the ocean from the room were spectacular. The local area was a bit quiet for our teenage family however, Patong was a $25 AUD Tuk Tuk ride away.
            Reviewed July 10, 2018
            5.6
            Anita from Malaysia
            Couple
            Deluxe Sea View
            Stayed 3 nights in June 2018
            Great location, but cleanliness and hygiene is BAD”
            1. I got food poisoning from the hotel breakfast. My mother in law got it too. The one thing we both had that morning was the buffet breakfast pad thai. I was vomitting and had diarrhoea for 3 whole days! 2. They mop the room floor, but it feels sticky and slimy all the time! 3. Paid for sea view, view from balcony was blocked by hotel trees and plants! And it's NOT located by the seaside. Need to walk about 5 mins to beach. 4. Seaview room was FAR from the entrance. Took us a good 15 mins to go down two lifts, walk down 2 flights of stairs and a long distance to reach the lobby. 5. Lots of food and shops around, though.
            Reviewed July 03, 2018
            10.0
            Exceptional
            Sydney from United States
            Solo traveler
            Superior Garden View
            Stayed 1 night in June 2018
            Unbelievable Price”
            The staff really know how to take care of their guests. I would expect this kind of service when I go to the Ritz but honestly I think the service here was even better than a few places owned by the Ritz I have been to. Book tours through them, they know what is best and care that you actually enjoy where you go. They will make sure you are taken care of no matter what. The price is crazy cheap for how great the staff is and the location.
            Reviewed June 30, 2018
            7.6
            Very good
            Caroline from United States
            Solo traveler
            Superior Garden View
            Stayed 19 nights in June 2018
            Great staff, great location, some issues with facilities (plumbing specifically), very bland food”
            Staff is wonderful: very friendly and accommodating. Had to switch rooms because bathroom floor drain started geysering dirty water; second room also had some plumbing issues but okay otherwise. Beach access fantastic, unfortunately (and despite daily volunteers filling bags of trash) lined with tons of plastic brought in by the tides. Decent fitness room, plentiful deck chairs by pools in off season, staff constantly cleaning public spaces, WiFi reliable. Lots of food at breakfast, but it’s quite bland. Coffee never even approached lukewarm. Decent stay overall- worth the price if you know what you’re getting.
            Reviewed June 30, 2018
            10.0
            Exceptional
            Elizabeth from United States
            Couple
            Superior Garden View
            Stayed 5 nights in April 2018
            An outstanding place to stay in Phuket!”
            What a beautiful resort for such a fantastic price! I was so impressed by everything during our stay at Chanalai Garden Resort in Kata. The welcome alone was incredible. Check in at the lovely open-air lobby was so seamless - and they gave us complimentary cold washcloths, ice cream and hibiscus tea! The resort is literally a 2 minute walk to the beach, which was beyond convenient. The whole facility is clean, beautiful and easy to navigate. Our room was great. One item to note; we had requested a queen bed but received a room with 2 double beds. Wasn't an issue for us, we made it work! But might be something to double check when you make a reservation. Oh, and the complimentary breakfast? Absolutely wonderful! We were so spoiled during our stay. Would definitely visit again!
            Reviewed June 30, 2018
            9.2
            Exceptional
            Osman from Pakistan
            Family with young children
            Superior Garden View
            Stayed 1 night in June 2018
            Exceptional”
            Excellent place to live
            Reviewed June 23, 2018
            2.8
            Zulaiha from Singapore
            Group
            Superior Garden View
            Stayed 5 nights in June 2018
            Acceptable”
            Most staff not friendly. Frowning most of the time. Pls maintain professionalism despite high volume of clients. Needs improvement. Thanks.
            Reviewed June 23, 2018
            10.0
            Exceptional
            Guiseppe from Thailand
            Group
            Deluxe Sea View
            Stayed 6 nights in June 2018
            Great place overall”
            Pretty quiet place and surrounding area. The staff, room, pool, pool bar and restaurants was great. Our group had a great time no complaints.
            Reviewed June 22, 2018
            7.6
            Very good
            kew from Singapore
            Family with young children
            Deluxe Sea View
            Stayed 3 nights in June 2018
            Good and bad”
            Overall are good. Just that we whole group of 17pax , 5 of it had a food poisoning after our BBQ dinner there.
            Reviewed June 21, 2018
            8.4
            Excellent
            kew from Singapore
            Family with young children
            Deluxe Sea View
            Stayed 4 nights in June 2018
            Great location”
            I would stay here again.
            Reviewed June 20, 2018
            5.2
            SHUYA from Singapore
            Group
            Deluxe Sea View
            Stayed 2 nights in February 2018
            ok”
            w
            Reviewed June 20, 2018
            4.8
            Phavisakan from Thailand
            Group
            Superior Garden View
            Stayed 2 nights in June 2018
            Please avoid staying at this hotel”
            1. We had informed arrival time in advance that we would check in late (11 pm) and need 1 extra bed. As soon as we arrived to the room nothing had been prepared (no extra bed, no extra set of towel and a bottle of water) We had been waiting about 20-25 Min then we called the reception. A front desk guy talked to us with no service mind, no apologies by excusing that the guest just checked out in the afternoon... hello this is about to begin a new day. If the room isn’t ready, pls put us in another room. This is the first thing that we don’t appreciate. We need to rest. 2. For breakfast.. there is no various kind of breakfast. We had to urge the staffs when food ran out and importantly, they are not friendly. In addition, staff did not make up the table to be ready for the next guests, causing to the additional waiting time. Furthermore, I heard a few staffs discuss about the nationalities of customers. I perceive that ‘Thai’ staff treated foreign customers much better than Thai customers. Some staff talked with customers without tone of voices. 3. In contrary to other comparable hotels, the housekeeper did not provide extra amenities (e.g. room / beach towel, bottles of still water, toothbrush, toothpaste) and clear the leftover of old amenities after the first night. First, we made a call to the receptionist to request for such amenities. Nothing happened 5 minutes later. Then, I made the call again to remind. The other receptionist told that she would remind the housekeeper. Here comes the third call. The receptionist still gradually jotted what I requested, making me angry since my two friends finished taking a bath after a long day. Ten minutes later, the housekeeper rushed to give me what I requested. The total waiting time is 40 minutes!!!!!!!!!!!. I found out that only one housekeeper tried to respond to a number of requests. I recommended that the hotel should spare a few more housekeepers for better effectiveness of satisfying customers’ needs. Moreover,
            Reviewed June 17, 2018
            10.0
            Exceptional
            Yih from Malaysia
            Solo traveler
            Deluxe Sea View
            Stayed 3 nights in June 2018
            Relax”
            Pros-Room is clean and the view are superb. Very near to family mart cause is just opposite road from the resort. Very near to the beach, as it is walking distance <500m. Breakfast was ok. Cons- the room which I stayed is a bit far from the lobby. It require to walk few staircases. But it was ok cause I am on my vacation.
            Reviewed June 12, 2018
            7.2
            Very good
            Boon from Malaysia
            Couple
            Deluxe Sea View
            Stayed 2 nights in May 2018
            Nice hotel with a good view”
            A bit old but still acceptable.
            Reviewed June 06, 2018
            7.2
            Very good
            .Norman from Australia
            Group
            Superior Garden View
            Stayed 7 nights in May 2018
            Hotel transport”
            We had an agreement in place for a 3 hour sight seeing at an agreed price per hour , however we came back earlier and the drive demanded that we pay not only what we thought we agreed to but also added on another figure, one of our party payed it, but later I went and questioned the driver who said we did not have an agreement , I also got his manager who was not party to the agreement but naturally said his driver was right, therefore I sugest to anyone thinking of getting the hotel transport forget it not only where they very deceptive and untruthfull, they even tried to say that people in our group changed the arrangement, but only questioning our group we found this to be a pack of lies
            Reviewed June 02, 2018
            10.0
            Exceptional
            Pauline from Malaysia
            Group
            Deluxe Sea View
            Stayed 1 night in May 2018
            Good location, friendly staff ”
            Hotel is about 1 hour from airport, there are many stores and restaurants to shop nearby the hotel. Staffs are very friendly, breakfast is good
            Reviewed May 25, 2018
            10.0
            Exceptional
            Young from Australia
            Solo traveler
            Deluxe Sea View
            Stayed 5 nights in May 2018
            Great location amazing view ”
            Bit of a walk to/from room but totally worth the view!! Made my stay in Phuket
            Reviewed May 24, 2018
            12345
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