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Chanalai Hillside Resort, Karon Beach (SHA Certified)
Chanalai Hillside Resort, Karon Beach (SHA Certified)
Chanalai Hillside Resort, Karon Beach (SHA Certified)
Chanalai Hillside Resort, Karon Beach (SHA Certified)
Chanalai Hillside Resort, Karon Beach (SHA Certified)
Chanalai Hillside Resort, Karon Beach (SHA Certified)
Chanalai Hillside Resort, Karon Beach (SHA Certified)

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8

Excellent

344 reviews

344 reviews

See map

7.4

Very good

Location rating score

Very good location - 390 meters to the beach
Parking
FREE
Popular landmarks
Karon Beach 390 m
Freedom Beach 3.1 km
Kata Beach 3.3 km
Big Buddha Phuket 3.6 km
Patong Beach 3.6 km
Jungceylon Shopping Center 4.2 km
Bangla Road 4.4 km
Chaithararam Temple (Wat Chalong) 4.6 km
Nai Harn Beach 8.4 km
Phuket FantaSea 11.4 km
Nearby landmarks
Karon View Point 50 m
Dr. Sonita's Clinic 330 m
Karon Beach 390 m
Karon Avenue 410 m
Absolute mango 580 m
New Karon Gym 610 m
Prima Marketplace 670 m
Wat Suwan Khiri Khet 730 m
Karon Night Market 740 m
Karon Temple Market 760 m

Chanalai Hillside Resort, Karon Beach (SHA Certified)

10 Patak Road soi 24, Karon, Phuket, Thailand, 83100 - See map

In addition to the standard of SHA, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Karon part of Phuket, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Bangla Road. Rated with 4 stars, this high-quality property provides guests with access to restaurant, indoor pool and outdoor pool on-site.

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Highlights

50 meters to Karon View Point

Check-in [24-hour]

Airport transport

Excellent breakfast

390 meters to the beach

SHA Certified

Prevent the spread of COVID-19 with public and firms’ health safety measures.

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Transport to airport

Car park

Complimentary WIFi in all rooms

Swimming pool [indoor]

Check-in/out [express]

BBQ facilities

Luggage storage

Your dates are popular among travelersUsers are booking a place in Phuket every 1 minutes on Agoda.com
Value for money8.3
Distance to city center1 km
Location rating7.4
Nearest airportPhuket International Airport (HKT)
Distance to airport28.6 km

Rooms available at Chanalai Hillside Resort, Karon Beach (SHA Certified)

Excellent
Room comfort & quality

8.6

Deluxe Pool Access
...
  • Room size: 40 m²/431 ft²
  • Pool view
  • 1 king bed
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Deluxe Pool View
...
  • Room size: 40 m²/431 ft²
  • Pool view
  • 1 double bed or 2 single be...
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Superior Room
...
  • Room size: 36 m²/388 ft²
  • Pool view
  • 1 double bed or 2 single be...
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Executive Club Ocean View
...
  • Room size: 40 m²/431 ft²
  • Partial sea view
  • 1 double bed or 2 single be...
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Deluxe Room
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
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Executive Room
...
  • Room size: 40 m²/431 ft²
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Room Assigned on Arrival
...
  • Balcony/terrace
  • Shower
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豪华双人床房(直通泳池)
...
  • Balcony/terrace
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Suite
...
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    DOUBLE BED 1 TWIN BED
    ...
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      Frequently asked questions

      How much does it cost to stay at Chanalai Hillside Resort, Karon Beach (SHA Certified)?

      Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

      What time is check-in and check-out at Chanalai Hillside Resort, Karon Beach (SHA Certified)?

      Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to Chanalai Hillside Resort, Karon Beach (SHA Certified)?

      Chanalai Hillside Resort, Karon Beach (SHA Certified) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1200 THB. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Chanalai Hillside Resort, Karon Beach (SHA Certified) has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the resort. If you're looking for an easy way to get around Phuket with private transportation, the resort can arrange both taxis or car rental.

      Is breakfast offered at Chanalai Hillside Resort, Karon Beach (SHA Certified)?

      Wake up to a great buffet breakfast at Chanalai Hillside Resort, Karon Beach (SHA Certified). Adults can enjoy breakfast offered with an additional charge of 450 THB if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

      What are my dining options at Chanalai Hillside Resort, Karon Beach (SHA Certified)?

      Chanalai Hillside Resort, Karon Beach (SHA Certified) features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Dishes are served in a la carte during opening hours. Light meal like coffee or tea, desserts and salad are served using only quality ingredients.

      Can special events be hosted at Chanalai Hillside Resort, Karon Beach (SHA Certified)?

      Small or intimate events like birthday parties and honeymoons can also be accomodated. End your big event day with special turn-down service to celebrate your special occasion, room decorations are available upon request.

      Can business events be hosted at Chanalai Hillside Resort, Karon Beach (SHA Certified)?

      On-site venues and convenient event services make Chanalai Hillside Resort, Karon Beach (SHA Certified) an ideal choice for hosting events such as seminars, conferences and meetings. An extensive range of facilities and services including projector or LED display and meeting stationery is available to help your business meeting or event a successful one.

      What is the smoking policy at Chanalai Hillside Resort, Karon Beach (SHA Certified)?

      Chanalai Hillside Resort, Karon Beach (SHA Certified) does not permit smoking in any of its rooms, but allows smoking in designated areas.

      What restaurants are nearby Chanalai Hillside Resort, Karon Beach (SHA Certified)?

      Chanalai Hillside Resort, Karon Beach (SHA Certified)’s neighborhood is Karon which includes popular restaurants such as Friendly Restarant, Chanalai Hillside Restaurant and Sabaijai Cafe.

      What popular shopping places are close to Chanalai Hillside Resort, Karon Beach (SHA Certified)?

      Located in the Karon area, Chanalai Hillside Resort, Karon Beach (SHA Certified) is close to great shopping choices like Karon Temple Market, Shopping Sale Karon Plaza and Karon Shopping Mall.

      What are popular attractions near Chanalai Hillside Resort, Karon Beach (SHA Certified)?

      Chanalai Hillside Resort, Karon Beach (SHA Certified)’s location in the Karon neighborhood makes it close to famous attractions including Wat Suwan Khiri Khet, Wat Suwankeereeket and Wat Suwan Khirikhet.

      What popular beaches are close to Chanalai Hillside Resort, Karon Beach (SHA Certified)?

      Chanalai Hillside Resort, Karon Beach (SHA Certified)’s Karon neighborhood also includes Karon Beach and Freedom Beach.

      What popular natural sightseeing spots are close to Chanalai Hillside Resort, Karon Beach (SHA Certified)?

      Chanalai Hillside Resort, Karon Beach (SHA Certified) is located within Karon, which makes it conveniently close to natural sights including Sub Aqua and Diving center.

      Show more questions
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      Explore the neighborhood

      What people love about Chanalai Hillside Resort, Karon Beach (SHA Certified)

      • 8

        Very good
        Spaciousness

        "Fairly new hotel, nice sized room, 5mins from commercial area."

        LES

        |

        February 5, 2020

      • 10

        Exceptional
        Staff 

        "We loved this hotel, great location, very clean and staff are amazing, nice pool and breakfast, lovely coffee!"

        Tracey

        |

        December 8, 2019

      • 8.4

        Excellent

        "Would definitely recommend and stay again."

        Richard

        |

        November 3, 2019

      Property ranking|Compared to 3,605 Phuket properties
      See all rankings
      Room comfort score
      8.6/10
      Cleanliness score
      8.4/10
      Room size
      39 sqm.
      Value for money score
      8.3/10
      Better than
      95
      %
      of Phuket properties
      Better than
      86
      %
      of Phuket properties
      Bigger than
      85
      %
      of Phuket properties
      Better than
      84
      %
      of Phuket properties
      Overall rating:

      8

      Excellent
      344 reviews
      Cleanliness
      8.4
      Facilities
      7.7
      Location
      7.4
      Read all reviews >
      More about Chanalai Hillside Resort, Karon Beach (SHA Certified)

      More about Chanalai Hillside Resort, Karon Beach (SHA Certified)

      Chanalai Hillside Resort, Karon Beach (SHA Certified)

      Chanalai Hillside Resort, Karon Beach (SHA Certified) is a distinct addition to Phuket and a smart choice for travelers. This resort is in the vicinity of popular city attractions, conveniently located for travelers to explore. Are you seeking the true Phuket? Experiencing the best of the city's culture is easy with a stay at Chanalai Hillside Resort, Karon Beach (SHA Certified), located merely 4.3 km from Bangla Road.
      Chanalai Hillside Resort, Karon Beach (SHA Certified) offers numerous on-site facilities to satisfy even the most discerning guest. Free internet access provided within the resort keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Phuket is made even more convenient with the taxi and car hire services available at the resort.
      For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the resort's ticket service and tours. For longer stays or whenever you need it, the laundry service keeps your favorite travel outfits clean and available.
      Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Chanalai Hillside Resort, Karon Beach (SHA Certified). For health reasons, smoking is not permitted anywhere inside the resort. For guests who would like to smoke, the designated smoking areas are available.
      All guestrooms at Chanalai Hillside Resort, Karon Beach (SHA Certified) provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the resort, knowing that some selected rooms include blackout curtains and air conditioning. Some rooms at Chanalai Hillside Resort, Karon Beach (SHA Certified) are available with design features like a balcony or terrace. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
      Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the resort you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


      Dining and things to do

      Each morning you can start the day with a delicious in-house breakfast offered at Chanalai Hillside Resort, Karon Beach (SHA Certified). Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the resort assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
      Are you a great cook? Make your own meals in-house at the resort's BBQ facilities.
      Chanalai Hillside Resort, Karon Beach (SHA Certified) offers unique recreational opportunities for all guests. Don't forget to make a visit or two to the resort's pool. At Chanalai Hillside Resort, Karon Beach (SHA Certified), every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the resort's poolside bar.


      Around the property

      An array of attractions are a must-see while visiting Phuket. Chill out in the beach or just watch the waves on warm days at Patong Beach located 4.5 km away. Be sure to visit Big Buddha Phuket located 3.5 km away, an item on every checklist of those who travel to Phuket.


      Reasons to stay here

      Compared to the city's accommodation options, this resort scored higher than 94% of them for food and dining.
      Guests who stayed here found it to be neat and tidy, scoring it above 86% of other accommodations in the city.
      According to guests who stayed here, this resort's room comfort is rated higher than 94% of other accommodations in Phuket.

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      Amenities and facilities
      Very good
      Facilities

      7.7

      Most talked about facilities

      Breakfast

      17 mentions

      Swimming Pool

      14 mentions

      Beach

      12 mentions

      Housekeeping

      10 mentions

      Languages spoken

      • English
      • Filipino
      • Thai

      Accessibility

      • Wheelchair accessible

      Internet access

      • Complimentary WIFi in all rooms
      • Wi-Fi in public areas

      Things to do, ways to relax

      • Swimming pool [indoor]
      • Swimming pool [outdoor]
      • Ticket services
      • Tours

      Cleanliness and safety

      • Body thermometer
      • Cashless payment service
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Doctor/nurse on call
      • Face coverings on staff
      • First aid kit
      • Free face masks
      • Guest rooms seal after sanitization
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Hygiene certification
      • Individually-wrapped food options
      • Rooms sanitized between stays
      • Shared stationery removed
      • Temperature check for guests and staff

      Dining, drinking, and snacking

      • Bar
      • BBQ facilities
      • Coffee shop
      • Happy hour
      • Poolside bar
      • Restaurants
      • Room service

      Services and conveniences

      • Concierge
      • Contactless check-in/out
      • Daily cleaning
      • Disabled facilities
      • Elevator
      • Ironing service
      • Laundry service
      • Luggage storage
      • Meeting/banquet facilities
      • Safety deposit boxes
      • Smoke-free property
      • Smoking area

      For the kids

      • Family room
      • Kids meal
      • Swimming pool [kids]

      Land sports

      • Golf course (within 3 km)

      Access

      • Check-in/out [express]
      • Check-in [24-hour]
      • Fire extinguisher
      • Front desk [24-hour]
      • Pets allowed
      • Security [24-hour]

      Getting around

      • Car park [free of charge]
      • Car park [nearby]
      • Car park [on-site]
      • Rental car
      • Taxi service
      • Transport to airport

      Available in all rooms

      • A/C
      • Balcony/terrace
      • Blackout curtains
      • Closet
      • Coffee/tea machine
      • Complimentary coffee (instant)
      • Complimentary drinking water
      • Daily cleaning
      • Desk
      • Free tea
      • Free welcome drink
      • Hair dryer
      • Iron and ironing board
      • LAN Internet in room [free]
      • Laptop safe box
      • Laptop workspace
      • Lock box in room
      • Mini bar
      • Non-smoking
      • Phone
      • Private bathroom
      • Refrigerator
      • Satellite/cable channels
      • Seating area
      • Sewing kit
      • Shower
      • Smoke alarm
      • Soundproofing
      • Toiletries
      • Towels
      • Umbrella
      • Wake up call
      • Wi-Fi
      • Wi-Fi [complimentary]
      Food and dining
      Breakfast options
      • American
      • Asian
      • Halal
      • Vegetarian
      • Buffet
      Location
      10 Patak Road soi 24, Karon, Phuket, Thailand, 83100
      Very good
      Location

      7.4

      Airports

      • Phuket International Airport (HKT)
        28.6 km
      • Krabi International Airport (KBV)
        80.3 km

      Public transportation

      • Phuket Town Local Bus Station (Terminal 1).
        11.6 km
      • Phuket Bus Terminal 2
        13.2 km

      Hospital or clinic

      • Dr. Sonita's Clinic
        330 m

      Shopping

      • Jungceylon Shopping Center
        4.2 km

      Convenience store

      • 7 Eleven
        660 m

      Cash withdrawal

      • ATM
        110 m
      What's nearby

      Popular landmarks

      • Karon Beach
        390 m
      • Freedom Beach
        3.1 km
      • Kata Beach
        3.3 km
      • Big Buddha Phuket
        3.6 km
      • Patong Beach
        3.6 km
      • Jungceylon Shopping Center
        4.2 km
      • Bangla Road
        4.4 km
      • Chaithararam Temple (Wat Chalong)
        4.6 km
      • Nai Harn Beach
        8.4 km
      • Phuket FantaSea
        11.4 km

      Nearby landmarks

      • Karon View Point
        50 m
      • Dr. Sonita's Clinic
        330 m
      • Karon Beach
        390 m
      • Karon Avenue
        410 m
      • Absolute mango
        580 m
      • New Karon Gym
        610 m
      • Prima Marketplace
        670 m
      • Wat Suwan Khiri Khet
        730 m
      • Karon Night Market
        740 m
      • Karon Temple Market
        760 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Property policies
      Children and extra beds

      Extra beds vary by room. Please check each room's capacity for details.

      All children are welcome.

      Infant 0-2 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib available upon request
      Children 3-11 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 12 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • Children 0 – 4 years old stay for free if using existing bedding.
      • Children 5 – 12 years old will be charged THB 250 per child per night when using existing bedding (breakfast included).
      • Children 12 years and over are considered as adults and will be charged extra bed at THB 1,000 per night for third person.
      • A security deposit of THB 2,000 is required upon check-in for charges or damages during the stay and will be refunded upon departure.
      • When booking 6 or more rooms, special policies may apply.
      Some helpful facts

      Check-in/Check-out

      • Check-in from14:00
      • Check-out until12:00

      Getting around

      • Airport transfer fee1200 THB
      • Distance from city center1 km
      • Travel time to airport (minutes)50

      Extras

      • Breakfast charge (unless included in room price)450 THB

      The property

      • Non-smoking rooms/floorsYes
      • Number of bars/lounges2
      • Number of floors7
      • Number of restaurants1
      • Number of rooms 211
      • Room voltage220
      • Year property opened2013
      • Most recent renovation2013

      Reviews of Chanalai Hillside Resort, Karon Beach (SHA Certified) from real guests

      Provided by verified guests of Agoda
      8.0
      /
      10
      Cleanliness8.4
      Facilities7.7
      Location7.4
      Room comfort and quality8.6
      Service8.1
      Value for money8.3
      High score for Phuket
      Rating
      9+ Exceptional (79)
      8-9 Excellent (47)
      7-8 Very Good (57)
      6-7 Good (18)
      <6 Below Expectation (44)
      Time of the year
      Mar - May (49)
      Jun - Aug (33)
      Sep - Nov (59)
      Dec - Feb (104)
      All guests (344)
      All room types
      All languages

      Show reviews that mention 

      Showing 245 verified guest comments
      12345
      10.0
      Exceptional
      Aminah from Australia
      Solo traveler
      Superior Room
      Stayed 1 night in August 2015

      Thanks for a wonderful time in Karon”

      Value for money (brand new hotel with a great restaurant & buffet breakfast, bar & spacious bedrooms,Cleanliness-hotel was cleaned top to bottom daily, friendly

      I stayed at Chanalai Hillside for 2.5 weeks on & off over the course of a medical procedure in Bangkok Hospital Phuket. It's a new hotel at the quieter side of Karon Beach but a short walk to the beach, shops, massage spas, fruit shops, 7/11, travel agents etc. There's a foreign exchange & taxi service at the bottom of the hotel & almost opposite an amazing Thai Massage Spa that uses organic products. The hotel is very clean. I chose this hotel because after an operation you need somewhere clean & with the hoses that come off the shower & bath until fully healed. The window another reviewer says isn't permanently open, it has a blind on it you can shut, but if u wanted to close your main room blinds that open to the pool & keep it open you can have a bubble bath while watching movies through that window on the off tv. Choose the buffet breakfast it has a full assortment of foods & goes for a long time. The staff in both the hotel & the restaurant are very friendly & cater for everyone's needs. I've been told there will be more entertainment in the bar area that's at the pool in the near you're which will be great for high season & nice sunny days. See you next time Chanalai Hillside

      Reviewed September 16, 2015

      See room deals

      Aminah, Thank you for taking the time to provide this feedback with us. We are glad you enjoyed your stay and experience. We look forward to seeing you again soon! Sincerely yours, Saichol Intawong

      Responded July 04, 2019
      Chanalai Hillside Resort, Karon Beach (SHA Certified)
      10.0
      Exceptional
      Eric from United States
      Couple
      Deluxe Pool Access
      Stayed 4 nights in January 2018

      Nice Quiet Hotel - Off the Beaten Path”

      Chanalai Hillside Resort is great for a relaxing spot outside of the craziness of Karon Beach. It is an easy walk to the little beach town, or you could also grab a cab as there are a few spots to pick one up when you walk out. We had a poolside room, which was great for just jumping in to take a swim whenever you want. The breakfast here is great! There is a wide selection and everything was very good. We had drinks by the pool for happy hour one evening and that was nice too. If you don't mind being directly on the beach, this is a nice spot.

      Reviewed January 26, 2018

      See room deals

      Dear Eric, Thank you for taking the time to provide this feedback with us. We are glad you enjoyed your stay and experience. We look forward to seeing you again soon! Yours, Nittaya Supho

      Responded July 03, 2019
      Chanalai Hillside Resort, Karon Beach (SHA Certified)
      8.4
      Excellent
      Thijmen from Netherlands
      Couple
      Deluxe Pool View
      Stayed 9 nights in July 2016

      9 nights ”

      We stayed at Chanalai Hillside Resort for some time. We enjoyed our stay. The optional buffet breakfast has many choices and for 200B, early in the morning, the coffee wasn't warm yet as it was warming up (found this strange). Staff is respectful and helpful. The locations is not in the centre, it is a 5 min. walk, we experienced this as great, due to the crowded and noisy main street. Plus there is a great café situated in the street next to the hotel (Sabaijai Cafe). They serve amazing food for a normal price, staff there isn't trying to get you inside for a deal. Be sure to make a reservation or be lucky. Facilities in the hotel are room service, we ordered pizza and French fries once, and for the price, we have eaten better in Karon. The dough was bread and not pizza dough and French fries were not golden brown but yellow and fluffy. Laundry service was great, clothes smelled amazing afterwards. We would definitely stay here again.

      Reviewed August 07, 2016

      See room deals

      Dear Thijmen, Thank you for taking the time to provide this feedback with us. We are glad you enjoyed your stay and experience. We look forward to seeing you again soon! Sincerely yours, Saichol Intawong

      Responded July 04, 2019
      Chanalai Hillside Resort, Karon Beach (SHA Certified)
      8.4
      Excellent
      Elly from Australia
      Couple
      Superior Room
      Stayed 4 nights in January 2017

      Best Location ever in Phuket”

      I stayed here with my partner for our first 4 nights in Phuket and then moved to a "quieter" area for the last 3 nights which we regretted greatly. Chanalai Hillside was in a perfect location only 10-15 minutes walk from the beach and shopping. The hotel is in a quiet area of Karon however there is small restaurants and massage parlors close by. The staff were okay but this didn't matter as we did not spend that much time at the hotel. If you want to explore Karon and also have the option of heading to Patong then Chanalai is the perfect place.

      Reviewed January 27, 2017

      See room deals

      Dear Ell, Thank you for taking the time to provide this feedback with us. We are glad you enjoyed your stay and experience. We look forward to seeing you again soon! Yours, Nittaya Supho

      Responded July 04, 2019
      Chanalai Hillside Resort, Karon Beach (SHA Certified)
      8.8
      Excellent
      Scott from United States
      Family with young children
      Superior Room
      Stayed 9 nights in June 2017

      Pleasantly surprised...Great Hotel”

      First off, single dad with 2 young boys visiting Phuket for the first time, we stayed for 10 days. Hotel and room were exactly like the pictures (poolside room). Hotel is well maintained, great staff, both rooftop and ground pool were clean and maintained. Breakfast was adequate enough and had a variety of choices. I highly recommend the poolside room, so convenient if you have kids, I only wish they had a childproof lock on the sliding door leading to the pool balcony (we swam 4 hours a day). Transportation in that area is expensive, be ready to rent a scooter during your stay. Otherwise, getting around is too difficult (2 young boys). Two very good (Anne House & Sabaijai) and affordable restaurants near the hotel (150m away). Karon beach has large waves, while kata beach, not too far away, is more suitable for youngsters. Overall, I would definitely go back to this hotel. Highly recommended for families and large groups.

      Reviewed June 29, 2017

      See room deals

      Dear Scott, Thank you for staying at Chanalai Hillside resort and for taking the time to write about your stay with us. We are delighted that you were able to have an overall exceptional experience and glad to hear that you enjoyed it. We hope to you soon again and hosting you in near future. Sincerely yours, Saichol Intawong

      Responded July 04, 2019
      Chanalai Hillside Resort, Karon Beach (SHA Certified)
      10.0
      Exceptional
      RICARDO from Guatemala
      Family with young children
      Superior Room
      Stayed 14 nights in December 2015

      Best hotel experience in my life!!”

      Customer service, breakfast, location

      The best experience that we have had in Phuket and Thailand for that matter! The staff is just amazing! They went far and beyond to make sure that my family, especially my two young boys (ages 7 and 0.5 yrs old) were having the time of their life. The rooms were very comfortable, at the beginning I thought the beds were going to be too hard for me, but in our two week stay there, I did not have any problems with them, I was able to sleep well. The brekfast buffet is a must!! Great array of southeast asian and western items, so many great fresh fruits as well. Here is where I began experiencing their great customer service, the first day, my wife and kids were so tired, that they were about to miss the breakfast buffet hours, I though i would get some bread or fruits to the room so they could eat something after the buffet closed (many hotels will not allow you to do this) so I asked the staff if that was ok, and their response was beyond amazing!! They began collecting food items such as bread, omelettes, yogurt, fruits, juices, cereal, coffee, etc. put them in several plates on a tray and took those to the room so my wife and kids could eat and not miss breakfast. I was simply shocked at their great service!! The two staff members were simply amazing with our family, they did everything thwy could to make us comfortable, giving us great recommendations about the local beaches (Karon and Kata), they were everyday with a smile trying their best to make us feel fine. The only thing that we did not like much is that it seems that this is a stop hotel for many Chinese tour buses, and some of the guests (not all) were smoking in their rooms (and then you could smell it in the corridors and a little bit in the bedroom), and sometimes they will slam the doors as well. But in any case, these minor things would not overshadow the best hotel experience that we have had in Southeast Asia. They are simply great! We want to comeback next year!

      Reviewed January 01, 2016

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      Dear Ricardo, Thank you for taking the time to provide this feedback with us. We are glad you enjoyed your stay and experience. We look forward to seeing you again soon! Sincerely yours, Saichol Intawong

      Responded July 04, 2019
      Chanalai Hillside Resort, Karon Beach (SHA Certified)
      8.0
      Excellent
      Todd from United States
      Business traveler
      Superior Room
      Stayed 1 night in January 2017

      Nice Hotel, but Internet Unusable!”

      I have stayed in the Chanalai Hillside Resort many times and always found it to be a good value and very clean hotel. The internet always worked very well until high season. Now the speed is so SLOW that its basically unusable. I had to purchase a 3G/4G cellular data package to even manage simple email activities. Management needs to either increase the bandwidth or better yet, install separate internet service lines for each of the 3 buildings to handle the volume of guests. Overall, I like the place but hope the management reads this comment and takes action to correct the problem.

      Reviewed January 23, 2017

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      Dear Todd, Thank you for taking the time to provide this feedback with us. We are glad you enjoyed your stay and experience. Your comment on internet issue, recently we have completed the new wifi system and we look forward to seeing you again soon! Yours, Nittaya Supho

      Responded July 04, 2019
      Chanalai Hillside Resort, Karon Beach (SHA Certified)
      7.6
      Very good
      Qian from United States
      Business traveler
      Superior Room
      Stayed 3 nights in November 2018

      eh”

      pros - - if you get a swimming pool view, you can get in the pool once you open your balcony door - quick walk to karon beach cons - - some roaches - internet requires no password. basically, they tell you you can log on to chanalai hillside without a pw but the internet is so awful, you can't even sign on

      Reviewed November 07, 2018

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      Dear Qian I appreciate your feedback this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our internet which we recent invest in Wifi system. Your comments will be shared with our team, and it's through comments such as yours that we're able to improve. Thanks again for your time. Yours, Nittaya Supho

      Responded July 03, 2019
      Chanalai Hillside Resort, Karon Beach (SHA Certified)
      8.0
      Excellent
      Lindsay from United States
      Couple
      Superior Room
      Stayed 4 nights in January 2017

      Good value”

      The price was right for this hotel. The staff was friendly but did not go out of there way for you. The facility was clean but did not have much ambiance. Did really enjoy the location of the hotel. Short walk to Karon Beach and restaurants and short taxi ride to Patong Beach. Most of all hotel was quiet.

      Reviewed January 14, 2017

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      Dear Lindsay, Thank you for taking the time to provide this feedback with us. We are glad you enjoyed your stay and experience. We look forward to seeing you again soon! Yours, Nittaya Supho

      Responded July 04, 2019
      Chanalai Hillside Resort, Karon Beach (SHA Certified)
      10.0
      Exceptional
      Walter from Australia
      Couple
      Superior Room
      Stayed 7 nights in December 2014

      Great hotel and staff near beach and restaurants. ”

      Comfortable appobinted rooms with balcony over large pool, superior and deluxe similar with a tub and some extra space. Well supplied busy breakfast with tour groups hurrying off early. Quiet conven

      The staff were very good, some spoke very good English and understand if you speak slowly and clearly. We stayed 1 week arriving late checkin was swift and guide carried bags to room. Pleased to find a fruit platter, cold water an fresh flowers welcome laid out on the bead, lots of nice towels for bath and pool soaps and lotion. Good reasonable priced meals from room service which ends at 21:00. Breakfast buffet has a large choice of warm and cold dishes with freshly cooked eggs and nice omelets with friendly polite staff busy keeping everything clean and food well stocked. Short stroll to a calm clean beach though the park was nice for us early morning and sunset swim. Other guests were a cosmopolitan mix, popular for well behaved Russian and polite Chinese. We hired a motorcycle to see the sights near and far at our own pace, and avoid the buses. Traffic is ok on a m/bike but may be difficult in a car if your not used to driving on left side, local drivers are polite and accommodating.

      Reviewed January 04, 2015

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      Dear Walter, Many thanks for your kind review and for choosing to stay with us. Your compliments are much appreciated and we hope to have the pleasure of welcoming you again soon. Sincerely yours, Saichol Intawong

      Responded July 04, 2019
      Chanalai Hillside Resort, Karon Beach (SHA Certified)
      7.6
      Very good
      Katherine from Malaysia
      Group
      Superior Room
      Stayed 2 nights in November 2016

      Clean and friendly”

      10 of us girls booked the hotel for a weekend break. We found it good value for money and an ideal location to walk to the beach, restaurants and bars. The pool was nice but didn't always get that much sun and was overlooked by all the rooms. The hotel was very clean and the staff friendly. It seems like Karon Beach in general doesn't have that many places that do a good breakfast but I definitely wouldn't recommend having breakfast at the hotel. Overall, the hotel is a great option for somewhere clean to put your head down for the night.

      Reviewed November 21, 2016

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      Dear Katherine, Thank you for taking the time to provide this feedback with us. We are glad you enjoyed your stay and experience. Your comments on breakfast is noted and will be shared to our chef for an improvement. We look forward to seeing you again soon! Yours, Nittaya Supho

      Responded July 04, 2019
      Chanalai Hillside Resort, Karon Beach (SHA Certified)
      8.4
      Excellent
      Jay from Malaysia
      Couple
      Superior Room
      Stayed 5 nights in June 2016

      5 good days at the resort”

      Big and clean pool with quiet environment around the resort. The room interior is good with comfy bed. Loved the bathroom settings just lacked a hose in the toilet. Breakfast was awesome. Hostile receptions. The staffs were helpful. Some improvements will be faster wifi and also it will preferable if a beach basket and umbrella provided too. Overall it a was pleasant stay at the resort. Price totally reasonable.

      Reviewed June 25, 2016

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      Dear Jay, Many thanks for your kind review and for choosing to stay with us. Your compliments are much appreciated and we hope to have the pleasure of welcoming you again soon. Sincerely yours, Saichol Intawong

      Responded July 04, 2019
      Chanalai Hillside Resort, Karon Beach (SHA Certified)
      10.0
      Exceptional
      Vijay from India
      Family with young children
      Superior Room
      Stayed 3 nights in November 2016

      Our stay at this resort was memorable. Everything was so nice, the room, staff, and the food.”

      Pros: Nice food, clean room, friendly staff, wonderful swimming pool. Close to karon beach, walkable distance. Cons: No

      Reviewed November 10, 2016

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      Dear Vijay, Thank you for taking the time to provide this feedback with us. We are glad you enjoyed your stay and experience. We look forward to seeing you again soon! Sincerely yours, Saichol Intawong

      Responded July 04, 2019
      Chanalai Hillside Resort, Karon Beach (SHA Certified)
      10.0
      Exceptional
      Sharon
      Couple
      Superior Room
      Stayed 14 nights in March 2020

      Simply fabulous ”

      On arrival we were greeted with a refreshing drink . Check in was simple and quick . Our room was lovely quite spacious and very clean with a balcony over looking the pool .towels were changed daily. Free fruit on arrival in room .towelling robes and toiletries were provided ie shampoo shower gel and body lotion . Great staff especially au , Keng and sa. Not forgetting the 2 ladies who cooked my omlette every day . Food was good . Hotel situated 5 mins from the beach . Some restaurants very close by . The main shoe and restaurants area 10 minute walk away . Pools were lovely with a large jacuzzi style pool on the ground floor . Roof top pool was also lovely . Clientele was mainly Russian. Would recommend this hotel we will definitely return if we go back to thailsnd

      Reviewed March 24, 2020

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      9.6
      Exceptional
      jens from Denmark
      Family with teens
      Superior Room
      Stayed 5 nights in October 2016

      Amazing Pool and Staff ”

      I been travel in Thailand for 15 years and this hotel is by far the best i ever stayed at. The staff will do everything for make everything perfect and the pool speak for itself. Amazing. And the breakfast buffet is so huge and you can get your food fresh made. The internet was not so good the first days, but after they made the LAN in room work, its the strongest internet i ever had in Thailand. I will never stay other places in Phuket in the future. First class

      Reviewed October 23, 2016

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      Dear Jens, Thank you for taking a moment to write with us a review here on Agoda.com. It's been our great pleasure having you here and we are glad that you enjoyed your stay with us. Thank you and we look forward to welcome you here again in the future. Sincerely yours, Saichol Intawong

      Responded July 04, 2019
      Chanalai Hillside Resort, Karon Beach (SHA Certified)
      10.0
      Exceptional
      Ria from Philippines
      Family with young children
      Superior Room
      Stayed 1 night in August 2017

      nice place”

      nice place even if you are with a toddler. my son loves the pool so much. staffs are very accommodating and friendly even if some speaks very little English. we had a very nice and clean room in a very reasonable price! will definitely stay here again if im going back In Phuket =)

      Reviewed August 11, 2017

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      Dear Ria, Thank you for taking the time to share your kind feedback with us regarding your recent stay at Chanalai Hillside Resort. We are pleased to know that you are delighted with your stay with us. We have noted on your positive comment. We will certainly look forward to welcoming you back here again on your next visit to Phuket. Sincerely yours, Saichol Intawong .

      Responded July 04, 2019
      Chanalai Hillside Resort, Karon Beach (SHA Certified)
      9.0
      Exceptional
      Jason from Australia
      Couple
      Deluxe Pool Access
      Stayed 9 nights in September 2015

      Fantastic stay”

      Pool access room , Breakfast and Staff

      We had a fantastic stay at this resort, staff were very friendly and made us welcome from the moment we arrived. Breakfast is of a high standard and variety each day. Pool access room was great , only downside was the complex blocks a fair portion of sun and tempreture was a bit cool at times. Resort seemed to be full mainly of Chinese or Japanese guests however this was no issue for me. I thorougly enjoyed my stay and will return to this resort on my next trip for sure.

      Reviewed September 21, 2015

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      Dear Jason, Thank you for taking the time to provide this feedback with us. We are glad you enjoyed your stay and experience. We look forward to seeing you again soon! Sincerely yours, Saichol Intawong

      Responded July 04, 2019
      Chanalai Hillside Resort, Karon Beach (SHA Certified)
      8.3
      Excellent
      Lam from Macau SAR, China
      Family with young children
      Deluxe Pool Access
      Stayed 3 nights in December 2015

      Everything Good”

      Pool Access, Clean, service

      Pool Access room is very good for young children, need around 15min to beach or Karon main street (Patak Rd). I refer a good & cheap seafood restuarant (Baan Karon restaurant) in Patak Rd.

      Reviewed January 19, 2016

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      Dear Lam, Thank you for taking the time to provide this feedback with us. We are glad you enjoyed your stay and experience. We look forward to seeing you again soon! Sincerely yours, Saichol Intawong

      Responded July 04, 2019
      Chanalai Hillside Resort, Karon Beach (SHA Certified)
      8.4
      Excellent
      Wen from Malaysia
      Couple
      Superior Room
      Stayed 2 nights in December 2017

      Excellent”

      Room is nice. Located close to Karon beach but at quieter location. Staff are friendly and excellent. Breakfast is not good at all.

      Reviewed December 29, 2017

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      Dear Wen, Thank you for taking the time to provide this feedback with us. We are glad you enjoyed your stay and experience. We look forward to seeing you again soon! Yours, Nittaya Supho

      Responded July 03, 2019
      Chanalai Hillside Resort, Karon Beach (SHA Certified)
      8.0
      Excellent
      Vanessa from Singapore
      Couple
      Deluxe Pool View
      Stayed 3 nights in March 2017

      Very good”

      Special mention to Assistant Hotel Manager Nong, who gave our stay at Chanalai a happy closure! Her professionalism and customer service is commendable.

      Reviewed March 27, 2017

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      Dear Vanessa, Thank you for your positive comments on our resort as well as our staff. We trust you had a wonderful stay and we certainly look forward to your return when you next travel to Phuket. Yours, Nittaya Supho

      Responded July 04, 2019
      Chanalai Hillside Resort, Karon Beach (SHA Certified)
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