Find hotels near Chapultepec-Polanco in Mexico City, Mexico

This was my first trip to Mexico City in many years, and the W hotel did much to make all my concerns go away - and made my week long stay very comfortable indeed. Well located in the Polanco neighborhood - close to the highways - but also to great restaurants and shopping areas - the W hotel is a relatively small hotel offering superb service all around. To mention just two examples: first, I have relied on the advice of the concierge staff almost daily - they were unfailingly polite, helpful and knowledgeable; they were so good that I want to thank them by name - Mrs. Efren Anaya, Jesus Garcia and Yoshio Honda. Second, I checked out in the morning - but my flight was a late night one. The hotel staff were happy to let me use the shower and relaxation facilities of the hotel SPA nonetheless - which was a great help towards a long flight home. In short - great hotel, highly recommended!

This hotel is centrally located in "safe zone" area of Mexico city called Polanco. I stayed in club level room so I do enjoy the benefit it brings including breakfast in 39th floor where I can view the beautiful Mexico City in the early morning. The service is good and attentive. The breakfast comprises of quality food but the variety is quite limited and no salad at all. The room is clean though rather small compared to other hotels in the range of US$400! It has a big window so I can watch the beautiful city of Mexicon day and nights. I like it. The bathroom is decent with limited supplies of soaps and shampoo and the like. In general, the room is fine. The only problem that I already learn from previous travelers is the noise of door closing from other rooms. I checked and found out there is a big gap between the floor and the door so most of the time, I am waken up by heavy noise from other doors closure. I think the management should look into this matter, otherwise it is difficult for guest to get a nice sleep.

This clean, airy and roomy suite is very well located for walking in the Polanco, Zona Rosa and Roma neighborhoods. Some terrific restaurant options are nearby, and the museums in Chapultepec Park are an easy walk. The staff is very nice and helpful. The rooftop lounging area and small exercise room were an added bonus. Wifi was excellent, housekeeping was very good. The continental breakfast was minimal, but offered a nice variety for a quick start to your day. Lombardo Suites is a very good choice for short or long-term stays.

Pros: Close to the main hotels of Polanco: Presidente, W, Hyatt...Close to restaurants and bars. Secured lobby door at night .Nice staff. Cons: No Central A/C or heat. Heat was from portable Elect. heater and the room was cold at night..Shower has no curb and floods bathroom. Towels were old and stained and needed to be replaced. Bathroom was very small. Furniture was old. Very high dinning table with no chairs to match. The Argentine restaurant off the lobby drags all the tables and chairs inside when they close, very noisy.