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Excellent
Based on 11 reviewsSee what guests said
8.8
Charlton House
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"Staff, facilities excellent. Had a great stay very enjoyable..."

JillUnited Kingdom
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8.7 Excellent location
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8.7Location
  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

  • Bar

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Room choices
Deluxe Double or Twin Room
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  • 10 m²/108 ft²
  • 2 single beds or 1 double b...
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Small Double Bed
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  • 10 m²/108 ft²
  • 1 double bed
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Grand Suite
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  • 10 m²/108 ft²
  • 1 king bed
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Standard Double Room
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  • 10 m²/108 ft²
  • 1 double bed
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Superior Double Room
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  • 8 m²/86 ft²
  • 1 double bed
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Standard Double or Twin Room
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  • 10 m²/108 ft²
  • 2 single beds or 1 double b...
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The Garden Lodge
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  • 10 m²/108 ft²
  • 1 king bed
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Small Double Room
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  • 5 m²/54 ft²
  • 1 double bed
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Superior Room
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  • 12 m²/129 ft²
  • 1 king bed
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Deluxe Double Room
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  • 10 m²/108 ft²
  • 1 double bed
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Verified guest reviews

Agoda Reviews (11)Booking.com Reviews (250)
7.7
Excellent
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Cleanliness9.1
Facilities9.1
Location8.7
Service8.7
Value for money8.5
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Showing 9 verified guest comments
9.2
Chris from United Kingdom
Couple
Standard Double Room
Stayed 1 night in August 2017
Our Enjoyable stay
The hotel was well set in beautiful grounds and the interior of the hotel was well appointed. The staff were very professional as well. We had the room on the stairs which was nice (the bathroom needed renovating though).The down side to this room was that in the morning you could hear people coming down the stairs chatting. We spent two hours in the spa and really enjoyed the facilities. Some are outside and some inside. When we left we felt refreshed and would like to come back again albeit to a different room.
Reviewed August 22, 2017
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8.0
Jill from United Kingdom
Couple
Small Double Bed
Stayed 1 night in July 2017
Excellent
Staff, facilities excellent. Had a great stay very enjoyable.
Reviewed July 30, 2017
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10.0
Lisa from United Kingdom
Couple
Small Double Bed
Stayed 1 night in July 2017
Surprise anniversary night away
What a wonderful time we had when I surprised my husband with a night away from the campsite for our anniversary. The staff were so friendly and kind, food was wonderful and the room called 'Tiny Double' wasn't all that tiny! It was exceedingly comfortable, whilst indeed cosy!
Reviewed July 26, 2017
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9.2
Julianne from United States
Couple
Deluxe Double Room
Stayed 1 night in December 2016
marvellous in parts
Gorgeous grounds, gorgeous hotel, our room was divine (Adam & Eve): huge picture window, soft comfy bed, decent water pressure. Thin walls mean hall noise but i sleep with earplugs so no problem. I didn't use the spa ut it looked nice. Massive difficulty with the breakfast service - an hour and a half wait for food. Shocking. Apologies all around, an offer to delay checkout but not until I escalated it to the site manager did anyone actually walk into the kitchen and get our food plated. Totally unnecessary. I would stay there again but eat a cereal from the buffet and go into twon for a nice lunch.
Reviewed December 30, 2016
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6.0
Grant
Family with teens
Deluxe Double Room
Stayed 1 night in December 2016
pricey dbb £360
room was good - but required a hoover in cleaning e.g. a clump of hair in the bathroom was unpleasant
Reviewed December 24, 2016
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9.2
Kimberly from United Kingdom
Couple
Small Double Bed
Stayed 1 night in December 2016
Superb spa break - would reccommend
Room, Breakfast and Spa facilities were to a very high standard. Staff could not have been more helpful and were thorough. Our only minor gripe was that on booking a table for dinner when we checked in we were not told it was a 3 course set menu. We subsequently ordered a couple of light bites to the room whilst getting ready for dinner and only wanted a main course from the menu which caused a slight fuss. Had we been told the meal was 3 course we wouldn't have eaten before and certainly the menu and food we did have was absolutely superb.
Reviewed December 12, 2016
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10.0
Kieran from United Kingdom
Couple
Small Double Room
Stayed 1 night in October 2016
Fantastic!!!!
Everything about this hotel is perfect. We will definitely be returning.
Reviewed November 04, 2016
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7.6
Harrison from United Kingdom
Couple
Superior Double Room
Stayed 1 night in October 2016
Fantastic and beautiful. Shame about the service at dinner and breakfast
Beautiful hotel, rooms and spa are fantastic. Wouldn't eat dinner in the restaurant again but it wasn't worse than any other hotel I've been to. Service at breakfast was awful. They didn't seem to know what was going on and several dirty tables. Some of the staff are brilliant but it seems like a few let's them down. Would visit again.
Reviewed October 28, 2016
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10.0
Eric from United Kingdom
Couple
Small Double Room
Stayed 1 night in June 2016
Brilliant getaway
Just an overnight stay but everything was perfect from reception through to checkout A real pleasure
Reviewed June 10, 2016
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Charlton House
|Excellent 8.8
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