Excellent 8.4
Based on 555 reviews

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About Charming Hotel

Description

Charming Hotel is centrally located in the old Quarter. This hotel is located in the excellent location which is easy access to many local attractions in Hanoi like the Hoan Kiem Lake, Presidential Palace, One Pillar Pagoda, and several war-time sites. This property aims to provide guests a comfort stay by offering standard facilities such as Wi Fi in public areas, safety deposit boxes, room service, bicycle rental as well as car park and the business center. Charming Hotel also offers tour service to help guests arrange trips around the city as well as in other parts of the country. If you wish to stay in a great base to explore the city, make Charming Hotel as your choice.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Bicycle rental
  • Car park
  • Shuttle service
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Laundry service
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Access

  • Elevator
  • Facilities for disabled guests
  • Pets allowed
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Policies

When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 400000 VND
Check-In From: 12:30 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.5 Km
Distance to Airport: 40. Km
Number of Floors: 8
Number of Restaurants: 1
Number of Rooms : 36
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2009
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Recent customer comments

Filter by traveler type
Excellent



based on 555 reviews
  • Cleanliness 8.4
  • Location 8.6
  • Room comfort and quality 9.0
  • Service 8.1
  • Value for money 8.7
  • Food and dining 7.5
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YONG from Singapore
Groups
Standard
Stayed 5 nights in December 2014
Stay at charming hotel from 24th to 29dec 2014
Friendly staff, cleaniness, convenience
Our stay at the hotel is wonderful. Staffs were real friendly and helpful with all our requests, even warming up our food for us. Location is also very convenient to go to the shopping areas and attractions in Hanoi. All in all, highly recommended!
Reviewed December 30, 2014

Sim from Singapore
Solo travelers
Standard
Stayed 6 nights in November 2014
Excellent service. Wonderful experience.
Their warmest welcome when I first reached hanoi. Excellent service when I enquire about things around hanoi. Breakfast was well done.
I am very satisfied with my stay here. Its value for money and service was wonderful. No words I can describe for this wonderful service.
Reviewed November 18, 2014

Masaji from Japan
Couples
Standard
Stayed 3 nights in February 2011
good enough
location hospitality price
Reviewed October 16, 2014

Jaunelle from United States
Couples
Standard
Stayed 1 night in June 2014
Great hotel for a great price!
staff, food, and location
We really enjoyed our stay at Charming Hotel. The staff were extremely friendly and helpful. The hotel is on a smaller street that can be hard for taxis to find but it is centrally located. We were able to get to all the major strips and sights. We really enjoyed the breakfast that was included. They have a lot of choices and each meal is accompanied with fresh fruit, juice, and tea. Definitely worth the stay!
Reviewed June 22, 2014

Kathryn from Australia
Couples
Standard
Stayed 1 night in April 2014
Small rooms but comfortable
Good for one night stopover
Very small room and even smaller bathroom but we only stayed for one night so very adequate for what we needed. Could touch the wall of the next doors building outside our bedroom window!
Reviewed May 18, 2014

Lynne from United States
Solo travelers
City View
Stayed 1 night in April 2014
Central location, english speaking helpful staff
clean & safe, helpful staff, central location
We enjoyed our stay. The hotel is not fancy but is clean and safe. The staff spoke english, was friendly and very helpful.
Reviewed April 23, 2014

Jordan from United States
Couples
Standard
Stayed 5 nights in March 2014
A remarkable, loving and caring hotel staff
1) The offered the best customer service I have ever experienced, ever! 2) They were genuinely interested in our itinerary, helping to enhance where appropriate. 3) Best bang for your buck, affordable
I had an amazing experience with some of the most thoughtful and kind hotel staff I have ever encountered. We were greeted with big smiles and warm hello's each and every time (let alone stating our names). The were helpful in every sense and was much more than I could have ever expected out of such an economic-friendly hotel. I would highly recommend to friends and family.
Reviewed March 17, 2014

brian from Australia
Couples
Deluxe
Stayed 3 nights in January 2014
great little hotel.
location, friendly staff, adequate bfeakfast
Reviewed February 20, 2014

Melissa from Australia
Couples
City View
Stayed 1 night in September 2013
Exceptional Staff, Great Position.
A quiet charming alley way. Close to the lake. Close to bars, shopping and restaurants.
We love staying at the Charming Hotel. The staff are so friendly and helpful. The hotel is situated in an alley way with no cars allowed. There's a little fresh food market nearby and the hotel is close to everything. Great value for money also.
Reviewed November 26, 2013

Melissa from Australia
Couples
City View
Stayed 1 night in November 2013
Exceptional Friendly Staff
The staff speak perfect English and go out of their way to make your stay memorable. This hotel is situated in a quiet laneway with only a short walk to the lake.
Excellent!!!! We always stay here when visiting Hanoi from Hai Phong.
Reviewed November 26, 2013



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