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Charms Hotel
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7.0 Very good guest rating
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"The room and the location were excellent. Close The Bund an..."

AdrianAustralia
Bathroom
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8.8 Excellent location
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8.8Location
  • 350 m to public transportation

  • Free Wi-Fi in all rooms

  • Room service [24-hour]

  • Bar

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Room choices
Business Suite
  • City view
  • 45 m²
  • 1 king bed
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Standard Queen Bed
  • No view
  • 25 m²
  • 1 queen bed
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Suite
  • City view
  • 45 m²
  • 2 single beds or 1 king bed
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Business Deluxe Room King/Twin
  • City view
  • 30 m²
  • 2 single beds or 1 king bed
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Deluxe Room
  • City view
  • 26 m²
  • 2 single beds or 1 queen be...
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Business Queen Bed
  • No view
  • 22 m²
  • 1 queen bed
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Budget No Window
  • No view
  • 22 m²
  • 2 single beds or 1 double b...
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Family Room
  • No view
  • 35 m²
  • 1 single bed and 1 queen be...
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Special Offer - No Window Room
  • 2 single beds or 1 double b...
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Triple Standard
  • 30 m²
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Nearest essentials

  • Airports
    • 14 km
    • Shanghai Hongqiao International Airport (SHA)
    • 31 km
    • Shanghai Pudong International Airport (PVG)
  • Public transportation
    • 350 m
    • People's Square Metro Station
    • 550 m
    • Yuyuan Garden Metro Station
  • Hospital or clinic
    • 70 m
    • Ren Ji Hospital Shanghai (Puxi Area)
  • Pharmacy
    • 850 m
    • Lbx Pharmacy
  • Convenience store
    • 1.1 km
    • Alldays
  • Cash withdrawal
    • ATM on site

More about Charms Hotel

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Verified traveler reviews

Agoda Reviews (1894)
Booking.com Reviews (2006)

7

Filter by traveler type:
  • Cleanliness 6.6
  • Facilities 6.1
  • Location 8.8
  • Room comfort and quality 6.7
  • Service 6.4
  • Value for money 7.2
  • Cleanliness 6.6
  • Facilities 6.0
  • Location 8.7
  • Room comfort and quality 6.6
  • Service 6.4
  • Value for money 7.1
  • Cleanliness 6.6
  • Facilities 6.1
  • Location 8.8
  • Room comfort and quality 6.6
  • Service 6.4
  • Value for money 7.2
  • Cleanliness 6.7
  • Facilities 6.3
  • Location 8.9
  • Room comfort and quality 6.8
  • Service 6.5
  • Value for money 7.3
  • Cleanliness 6.5
  • Facilities 5.3
  • Location 9.0
  • Room comfort and quality 6.9
  • Service 6.5
  • Value for money 7.0
  • Cleanliness 6.2
  • Facilities 6.1
  • Location 8.9
  • Room comfort and quality 6.5
  • Service 6.4
  • Value for money 7.2
  • Cleanliness 6.5
  • Facilities 5.8
  • Location 9.0
  • Room comfort and quality 6.9
  • Service 6.4
  • Value for money 7.3
Provided by verified guests of Agoda
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Room type
  • Budget No Window
  • Standard Queen Bed
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Showing 1771 verified written reviews
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8.8
ANDI from Indonesia
Family with teens
Deluxe Room
Stayed 1 night in June 2017
Very close to MRT Staion People's Square.. which i”
many restaurants can be found near by Hotel
Reviewed July 05, 2017
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6.4
Ratih from Indonesia
Solo traveler
Standard Queen Bed
Stayed 3 nights in June 2017
Good location,, bad service, very dirty room and b”
Not recommended.... !!!!
Reviewed June 29, 2017
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4.4
MULIA from Indonesia
Family with young children
Deluxe Room
Stayed 2 nights in June 2017
Staffs is terrible. Location is excellent”
Bad experience with the one of the receptionists. Checked in with request of high floor but the staff rudely said no. Gave us 2nd floor room thats noisy and smelly. Request for a pillow since there is only 2 pillows for the room...but also rudely rejected by housekeeping. Cant sleep till midnight. Went back to reception area, met the same womanly receptionist guy. Told him to give us another room cause my little girl and i cant sleep. Told him that we had requested high floor quite room when we did the reservation. The guy was unhappy and was yelling and yelling loudly as if try to pick up fight. Really terrible. I told him that we are hotel paying customer. The other staff finally took over and helped us.i wonder how this hotel can employ such a person in such service-oriented business.
Reviewed June 26, 2017
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10.0
Miguel from Mexico
Business traveler
Budget No Window
Stayed 1 night in February 2017
Exceptional”
good hotel, each 5 time to came and i will book the next month again
Reviewed June 22, 2017
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6.4
Sandy from Philippines
Business traveler
Budget No Window
Stayed 1 night in March 2017
After staying 2 nights, we immediately moved to an”
Due to the centralized air conditioning system, we slept in a room with 30 degrees! After two days, I had to cancel my booking and get a refund because we cannot take the heat anymore!
Reviewed June 14, 2017
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3.6
Yossi from Israel
Solo traveler
Standard Queen Bed
Stayed 4 nights in June 2017
Acceptable”
The place of the hotel is great. The staff try to set you a taxi every time they can also if you can do it by Metro or bus, their is taxi driver that just wait out of the hotel. The room is so so dirty i didn't walk without slippers or take a shower. Feel like super super cheap hotel...dont late the pics mistakes you. Breakfast was good.
Reviewed June 13, 2017
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7.2
fong from Malaysia
Family with teens
Family Room
Stayed 3 nights in May 2017
Very good”
Location is good. Reception staff is ok but the cleaner & supervisor were rude and ignorant... i booked 1 family room and a no window room. Family room was fine but the room with no window, although i'd requested for non smoking room, they still gave me a room terribly smell of cigarette that made me dizzy. A cleaner passed by so i asked whether they can do anything with it, not helping at all. Then the supervisor came and told me with ignorant tone "it's a public area so people can smoke as they like, you booked no window room so there is nothing we can do", Like seriously? Is your hotel room a public area? There is non-smoking sign in the room but it's useless. Bad management really
Reviewed June 06, 2017
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8.0
SUNG from South Korea
Business traveler
Standard Queen Bed
Stayed 1 night in February 2017
GOOD”
GOOD
Reviewed June 05, 2017
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8.0
SURESH from Australia
Solo traveler
Standard Queen Bed
Stayed 3 nights in May 2017
Very good”
Excellent
Reviewed May 30, 2017
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8.0
Chee from Malaysia
Solo traveler
Standard Queen Bed
Stayed 1 night in May 2017
good location, good value”
location is one parallel street away from Nanjing East Pedestrian Road. Food and convenient stores in abundance nearby, literaly within steps outside the hotel. While hotel furnishing and deco is dated, due to location and price it continues to offer good value. would stay again.
Reviewed May 29, 2017
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